Community volunteer roles in wandsworth, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About Youth ESOL:
Our award-winning ESOL project offers English language classes to young people at a wide range of levels. This provides vital skills, opportunities and social contact and is crucial for enabling young people to do well at school or college.
About the Role:
CARAS is looking for volunteer ESOL Teaching Assistants to support our face-to-face study programme called ‘Get Ready for School.’
This programme is attended by young people out of education and is based in Tooting on Mondays and Wednesdays. Core delivery of the programme includes English, Maths, Digital skills, complemented by Reading and Writing for Pleasure.
Volunteers in this role are required to commit to at least one 2-hour session per week, during these times:
- Monday 10am - 3pm
- Tuesday 2pm - 6pm
- Wednesday 11am - 6pm
Please note that ESOL classes do not run during school holidays, and we follow Wandsworth Council term dates.
Volunteer Tasks and Responsibilities:
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Providing learners with one-to-one or small group support within ESOL classes;
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Help young people to build confidence in digital literacy;
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Helping to set up the classroom and provide learners with classroom resources;
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Engaging learners in informal conversations or games during breaks to help them practice their conversational English.
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Checking the session plan aims with the lead teacher and assisting learners achieve them;
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Attending and contributing to volunteer debriefs after each session;
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Making use of any community languages you may know to help students during the class;
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Working collaboratively as a team and helping to shape the project;
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Supporting people to develop their knowledge and skills, encouraging and inspiring participants to reach their full potential;
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Assisting participants to recognise and celebrate their achievements;
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Following CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management and all other policies as relevant.
Requirements:
Essential
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To be 18 years or older;
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Able to travel to our community centre in Tooting (travel and food expenses can be reimbursed);
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An interest in education and English language teaching;
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To be non-judgemental and able to engage with people from diverse backgrounds;
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To be reliable and punctual;
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Excellent communication skills, especially with people who are new to English;
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The ability to volunteer on Monday mornings and Wednesday afternoons/evenings during Wandsworth term time for a minimum of four months;
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Currently resident in the UK; has asylum seeker or refugee status
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Able to provide five years’ worth of addresses, and willing to undergo a DBS check (DBS and proof of residency is not necessary if you are a Caras community member who is more recently arrived in the UK);
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Able to attend volunteer induction training (online) prior to start of role
Desirable
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Knowledge of community languages, such as Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali or Spanish.
Through volunteering with us you will:
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Gain experience of English language teaching;
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Meet new members of your local community;
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Learn about different cultures;
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Learn about issues relating to refugees and people seeking asylum;
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Work as part of a friendly, welcoming team;
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Develop your skills and competencies;
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Be able to access relevant training, including safeguarding training.
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Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering
To Apply:
To apply for this opportunity, download and complete the CARAS volunteer application form from the CARAS website using this volunteer role description to inform your answers with email subject header “Youth ESOL Teaching Assistant Volunteer”.
Successful applicants will have an informal meeting with a member of the CARAS learning staff team and a community member. These meetings will be on a rolling basis so apply ASAP!
All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. You will also receive training and support relevant to your specific role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking individuals who can bring their professional legal knowledge, dedication and passion to the Daughters of Charity Services Board of Trustees through the appointment of an individual who has a background in law.
Daughters of Charity Services operates as a family of charities across Britain, providing a diverse range of services to various communities in need of support. Our charities include services providing support to:
- Adults with learning disabilities in Midlothian
- Families in Glasgow experiencing poverty and marginalisation, particularly families from the Roma community
- Families of prisoners in Manchester
- Adults with complex neurological conditions in Brentwood
- Vulnerable young families in Westminster
- Older people requiring homecare in Westminster
Each organisation is independently run, but forms a part of the Daughters of Charity Services family through their shared commitment to our Vincentian charism and values, and a commitment to collaborate in order to best serve those experiencing poverty or marginalisation. It is this shared commitment, borne of our Catholic heritage and the philosophy and practice of St Vincent de Paul, which helps shape our common identity.
Our organisation serves to safeguard and deepen the Vincentian ethos of our member charities and operates as a central resource hub, assisting with infrastructural needs and best practice in governance, in order to enable each of our member charities to best serve the needs of the respective communities. We also seek to respond to new poverties as they arise.
Daughters of Charity Services is dedicated to upholding the Vincentian charism, and the Christian heritage upon which it is founded. We are proud to employ people of all faiths and none, but it is essential that the post-holder is committed to learning about, acting in accordance with, and further promoting the Vincentian values which underpin all aspects of our work.
As an equal opportunities employer, we welcome applications from all suitably qualified persons. In seeking to ensure that our Board reflects the communities we serve, we would particularly welcome applications from black and minority ethnic (BME) candidates, people with disabilities, LGBTQ+ persons and people aged 40 or under. All appointments will be made on merit.
Board meetings are held four times per year, with visits to our member charities strongly encouraged.
If you are interested in this rewarding role, please send your CV with a covering letter to us by 30th June 2025.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone keen to move into the area of advising small charities on management and governance issues and assessing their needs in these areas.
We are a very ambitious local grant-making charity that also offers various training, support and consultancy services to small charities and community groups in Ealing & Hounslow. Our broad-ranging plans are now beginning to bear fruit and so we need someone to help us in the following areas as demand for our services begins to grow:
- Supporting small groups and start-ups with basic governance and management issues
- Promoting our services to local groups and assessing their needs
Our ideal candidate would have a good all-round management or professional background gained over a number of years, but need not be experienced in the areas mentioned above. You'd be given full training, with the opportunity to shadow the people already working in these areas. Far more important is adaptability, initiative, an ability to get on well with people from all sorts of backgrounds, and good organisational and writing skills. Most crucially you would have a demonstrable commitment to our ideals of promoting a strong and influential civil society in West London. You will thrive on challenges and find rewards in seeing our objectives achieved.
The role would probably require an average of 1 day a week and would involve dealing with our clients during office hours, so you will probably be someone who is working part-time, or is perhaps retired or semi-retired, or is otherwise not in full-time employment.
Much of the work would be taking place from home, but it will also involve quite a lot of face to face contact with clients, so living in the Ealing and Hounslow area would be a definite advantage.
All reasonable expenses will be reimbursed and refreshments provided where suitable.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a dynamic organisation that fosters diversity, equity, inclusion (D&I), and social justice. We believe in a People First approach, ensuring our strategies and operations align with our mission to create equitable workplaces and communities. Join us during this exciting phase of growth as we amplify our impact through innovative people practices.
Role Overview
As a People Partner, you will play a pivotal role in shaping our organisational culture by driving initiatives in organisational development, change management, employee engagement, and recognition. You’ll act as a strategic partner to all departments, ensuring their goals align with our People First philosophy. This role is ideal for someone passionate about social justice, D&I, and building inclusive environments where every voice matters.
Key Responsibilities Organisational Development & Change Management
- Design and implement OD initiatives to enhance team effectiveness, agility, and alignment with QuilomboUK’s mission.
- Lead change management projects, ensuring smooth transitions during organisational growth or restructuring.
- Develop strategies to foster leadership capabilities and a culture of continuous learning.
Employee Engagement & Recognition
- Create innovative engagement programs (e.g., surveys, focus groups) to elevate employee voice and belonging.
- Design recognition frameworks that celebrate contributions aligned with our values, especially in D&I and social justice.
- Analyse engagement data to identify trends and recommend actionable improvements.
People Partnership & Collaboration
- Partner with department leaders to integrate People First strategies into their operations and objectives.
- Provide coaching to managers on inclusive leadership, conflict resolution, and team dynamics.
- Ensure departmental policies reflect QuilomboUK’s commitment to equity and social justice.
Diversity, Equity, Inclusion & Social Justice
- Embed D&I principles into talent processes, from recruitment to career development.
- Lead initiatives that advance social justice internally (e.g., ERGs, bias training) and externally (community partnerships).
- Track and report on D&I metrics to measure progress and identify gaps.
Compliance & Best Practices
- Stay updated on employment law and HR trends, ensuring compliance while advocating for progressive practices.
- Promote a culture of accountability and inclusivity through equitable policies.
Qualifications
- Experience: 5+ years in HR, organisational development, or as a People Partner, ideally in mission-driven sectors.
- Skills:
- Expertise in change management, engagement strategies, and OD frameworks.
- Strong stakeholder management and communication skills.
- Proficiency in HR analytics and project management.
- Knowledge: Deep understanding of D&I practices, employment law, and social justice principles.
- Alignment: Passionate about QuilomboUK’s mission and values.
Personal Attributes
- A champion for equity and inclusion, with empathy and cultural competence.
- Adaptable and resilient in fast-paced environments.
- Proactive problem-solver with a collaborative spirit.
Why Join QuilomboUK?
- Impact: Drive meaningful change in D&I and social justice through your work.
- Culture: Join a supportive, inclusive team where innovation and authenticity thrive.
- Growth: Opportunities for professional development in a scaling organisation.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Let’s build a more equitable future together. ✊#PeopleFirst #SocialJustice #DiversityAndInclusion
The Sheila McKechnie Foundation (SMK) was set up in June 2005 in memory of legendary campaigner, Sheila McKechnie.
In a free and hopeful society, people need to know they have the power to make a difference: that they are able to envisage change and can push for that change to happen. For nearly two decades, we have helped all sorts of individuals, causes and charities to find their power as changemakers – as campaigners. We support, connect and champion these campaigners, equipping them to go after the social change they seek.
As well as the responsibilities of being a trustee, which the Treasurer shares with all the Board members, the Treasurer is expected to be the financial expert on the Board, and to provide advice on all financial matters. Their role is to ensure the Board fulfils its duties to ensure the sound financial health of SMK, with systems in place to ensure financial accountability and sustainability.
For more information see our website, and the recruitment pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".
Quilombo UK is looking for Legal Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society as a whole.
Quilombo UK is looking to recruit a Legal Assistant who helps organization in various legal matters.
This role offers a great opportunity for the right person who is looking to; gain experience in the Third Sector; develop their skills and management experience; or just simply 'give something back to their community'. The role provides you flexibility and autonomy at work. This will further help you to develop your professional development programme (PDP). Where necessary specific training will also be provided to help you develop and grow your skill set.
Main Responsibilities
- We are looking for an experienced lawyer to assist the organisation in overlooking projects, ensuring they are compliant with relevant and up to date legislation and regulations.
- The legal assistant will be responsible for making sure all contracts, legislations and documents are treated within correct legal standards. They are to make sure that all activities are being performed in line with contracts and the law.
- The Legal Assistant will work closely with the HR department in overlooking the volunteer forms, legislations and documents. They should also assist the different departments within the organisation(Marketing, Funding, HR, Finance) in upholding the legal requirements needed to run the tasks that they do.
- Provide written reports as and when required. To undertake additional duties as required for the role.
General tasks
- Contribute to staff meetings and other internal meetings with views and suggestions etc.
Essential
- Well-organized, proactive and able to deliver tasks efficiently.
- Excellent researching skills
- Reading and report writing skills
- You will need to be an experienced lawyer or have a good legal understanding.
- You will be respectful of the confidentiality of the organisation.
- You will need to help deliver work that adheres to the key objectives of the organisation.
- Able to speak confidently with a variety of stakeholders.
- Good time-management & communication skills.
- To show professionalism at all levels and in all environments
- Strong team player
- Ability to work independently and ask for clarification when needed.
Desirable
- Committed to working with the community with a passion for helping others less fortunate.
- Can work without much supervision
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday to Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Job Type: Volunteer
Benefits:
- Work from home
Schedule:
- Day shift
- Monday to Friday
Experience:
- Legal Secretary: 1 year (preferred)
Work Location: Remote
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.
Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.
The type of support Perinatal Support Volunteers provide to parents may include:
- An empathetic and non-judgemental listening ear
- Support to prepare for parenthood
- Support to build confidence in parenting skills
- Support to develop a positive relationship with their infant
- Support to establish daily and weekly routines
- Support to take time for self-care
- Support to manage the things that are causing stress
- Support to access relevant services
- Support to access local green spaces
- Support to make connections with other parents
No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a collection of books in our unique library, much of it donated by members of the community.
We are looking for a responsible person with the knowledge, skills and experience to repair/restore some old/damaged books, including reattach pages (Hard and soft cover books)
The work can be done in our premises or from home.
Please only apply if you are skilled and experience or a student who has learned how to repair books
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trailblazers’ mission is to reduce re-offending and inspire new futures and the charity has been providing mentoring services to people in prison since 1998. We provide support to men between the ages of 18 - 35 in custody who have 6 months left of their prison sentence, and then 'through the gate' into their community for up to 12 months.
In London, services are delivered at HMP Brixton and HMPYOI Isis. We are looking for volunteer mentors who can spare half a day per week to support young men to change their life by acting as an inspirational role model and helping with goal setting. Mentoring sessions usually last 1 hour per week; allowing enough time for travel and liaising with Trailblazers staff will take about half a day.
Your support will help a young man to reconnect with his own community, friends and loved ones, go into education, training and employment, and to give a person a sense of hope for the future. As a charity we are reliant on volunteers; with your help we can continue to support people in prison to make and change to their lives, their family and wider society. We welcome all skill sets within Trailblazers as we work with a diverse group of men, all we ask if you have a genuine passion for social change and that you can commit to at least 1 young man for up to 12 months, so they have a consistent person in their life - something that some of our mentees have never had. The national average re-offending rate for a person leaving prison is up to 55%, the rate for those who have a Trailblazers mentor is lowered to 9%.
We are actively looking for people to join our mentoring community with lived experience of the criminal justice system, underrepresented groups from BAME community, creative arts, business skills, wellbeing - whatever your skills and background we are open to hear from you to support our diverse group of men.Out of pocket expenses are covered as well as training to equip you for your role. More information and the application form can be found on the website.
Role activities:
• To provide a positive role model for people in prison and in their own community, to be empathic and to have a desire and commitment to support people to fulfil their potential.
• To attend and participate fully in the initial and ongoing mentor training.
• To attend group support/supervision meetings and review performance within mentoring relationships.
• To complete mentoring session notes relevant to the mentoring service for monitoring purposes.
• To take part in introductory meetings with mentees and set ground rules and boundaries.
• To report safeguarding concerns immediately.
• To follow relevant policies and procedures.
• To perform your role in line with the aims of the organisation.
• To meet with and actively develop a supportive relationship with mentees.
• Be prepared to travel and undertake visits for mentoring sessions.
• To make the necessary practical arrangements to meet the mentee on a weekly or fortnightly basis.
• Assist the mentee to celebrate their achievements.
• Support the mentee to meet identified goals.
• Develop an understanding of the role, responsibilities and boundaries of a volunteer mentor.
• Be committed to the project for a minimum of 12 months.
• Regular communication with Trailblazers staff in support of your mentee.
Skills/behaviours/knowledge required:
• Knowledge of the criminal justice system and challenges faced by mentees (Desirable) full training will be given.
• Awareness of own professional boundaries and the ability to report any concerns within the mentoring relationship that could be pertinent to risk to the mentee, or to others.
• To be an advocate for a mentee and to actively seek opportunities for mentees for resettlement back into their own community in conjunction with Trailblazers staff.
• To be non-judgmental, focus on the person rather than the offense.
• Professional but relatable with strong communication skills.
• Awareness of adversity and how to overcome barriers to build a supportive network around the mentee.
• Basic IT skills.
• Be able to take advice and guidance from Trailblazers staff.
Criteria:
• Over 21.
• We encourage applications from those with lived experience of the Criminal Justice System but you must be off licence for a minimum of 12 months, and not in crisis yourself.
• You cannot apply to a project if you have been a resident in the same prison yourself.
• A good level of fitness to able to move around a prison at fast past that does include stairs
• Due to security checks at the prison you must be a British citizen.
• Not committed an offense where you are barred from working with vulnerable adults or children.
• Live within a 30-mile radius from the prison at which you would like to volunteer.
Trailblazers’ mission is to reduce re-offending and inspire new futures for young men (18-35) leaving prison.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to work at the frontline of suicide prevention?
At our sanctuary (Finsbury Park, North London) for those in suicidal crisis, we offer a potentially transformative experience with a once-only 4-night stay at our non-medical, family-style house. Through respite, time and space for reflection and compassionate and nurturing care, our Volunteer Befrienders and Lead Befrienders support an opportunity for the revival of hope and resilience.
Volunteer Befrienders are key to Maytree and work alongside Lead Befrieders to provide an open and containing space for people who are feeling suicidal. Befriending is as its sounds: sitting alongside our guests as a compassionate, confidential, and non-judgemental friend. Through active listening and human warmth our volunteers enable our guests to explore their feelings and their options in their own way and in their own time. This face-to-face support is not therapy; it is about being calm and committed and not afraid of difficult subjects, including suicide.
To fill a gap in services for the acutely suicidal. Offering brief stay crisis support and engagement with non-medical, compassionate Befrienders.
The client requests no contact from agencies or media sales.
Join the Board of an organisation that is changing places and changing lives.
Groundwork is the community charity with a green heart. Our mission is to create a fair and green future in which people, places and nature thrive. We believe that big global issues – the economy, the environment – have a big local impact. Groundwork East operates throughout the East of England helping communities find practical solutions to the challenges they face. We have a profound moral commitment to respond and grow to meet the anticipated demand for our services.
Role: Non-Executive Director / Trustee
Groundwork East has almost 40 years of experience in delivering bespoke projects that use the environment as a catalyst for building a more sustainable future.
Groundwork involves residents, businesses and other local organisations in practical projects that improve the quality of life, bring about regeneration, and lay the foundations to make sustainable development a reality in local communities.
Our mission has never been more important and we are seeking passionate and committed Trustees who want to drive growth and be part of our ambitious plans. We are deeply committed to being representative of the areas we serve and invite applications from all areas of society.
We are looking for up to 4 trustees to join our strong and engaged Board to bring fresh ideas and new insights with skills developed through lived experience. Expertise that is of particular interest to us includes:
- Finance
- The Environment including energy and water management
- Communications and Marketing
- Knowledge of key partnership networks in our region
- Fundraising and Income generation
- Charity law and Governance
We are an equal opportunities employer and we are committed to securing diversity amongst our Board of Trustees.
> We understand the importance of managing your data securely. Find out how we process data in our privacy notice.
Closing Date: 2 June 2025
Stage 1 interview (by phone) 16-19 June 2025
Stage 2 Interview (in person) Wednesday 9 July 2025
Groundwork takes practical action to create a fair and green future in which people, places, and nature thrive.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference? Do you believe everyone deserves a second chance? No Going Back, an innovative and forward-thinking charity, is looking for dedicated volunteers to support a series of pre-employment workshops for ex-offenders preparing to re-enter the workforce. This is a powerful opportunity to help individuals on their journey to rebuild their lives, gain confidence, and take meaningful steps toward sustainable employment.
Join us and be part of a movement that changes lives - one second chance at a time.
About Us We are a committed and compassionate charity focused on providing support and opportunities to individuals who have faced significant challenges in their lives. Our mission is to empower ex-offenders by equipping them with the skills, knowledge, and confidence needed to secure meaningful employment and lead fulfilling lives.
As a Sector Mentor, you will:
- Share your professional experience and insights with participants.
- Provide guidance on various job roles and career paths within your industry.
- Help participants understand the skills and qualifications needed for different positions.
- Offer advice on navigating the job market and accessing employment opportunities.
By volunteering with us, you will:
- Make a positive impact on the lives of ex-offenders.
- Gain valuable experience in teaching, mentoring, and community support.
- Meet new people and expand your professional network.
- Receive training and support from our experienced team.
- Be part of a supportive and friendly community of volunteers.
Join us in supporting ex-offenders as they reintegrate into the workforce. Together, we can build a more inclusive and supportive community for all.
We welcome volunteers from all backgrounds, but we do have a few requirements:
- A genuine desire to help ex-offenders integrate back into society.
- Strong communication and interpersonal skills.
- Patience, empathy, and a non-judgmental attitude.
- Availability to commit to a regular schedule of workshops and mentoring sessions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.
Key Responsibilities:
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Sales & Lead Generation:
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Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.
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Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.
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Participant Onboarding:
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Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.
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Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.
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Customer Relationship Management (CRM):
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Maintain accurate records of leads, interactions, and conversions in the CRM system.
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Follow up with prospects to address concerns, nurture interest, and close enrollments.
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Reporting & Feedback:
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Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.
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Share participant feedback to improve programme positioning and outreach strategies.
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Compliance & Ethics:
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Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.
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Required Qualifications:
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Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
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Experience:
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2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.
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Experience conducting cold calls, managing leads, and closing conversions.
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Skills:
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Strong persuasive communication and active listening skills.
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Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).
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Ability to articulate complex programme details in a clear, motivating manner.
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Resilience in handling objections and rejection.
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The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.
We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.
Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.
Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Explore the values that guide our mission, values, and the impactful work we do to make a difference in our community.
Join us in leading positive change!
The Admin Assistant role offers a great opportunity for the right person who is looking to:
- Gain experience in the Third Sector.
- Develop their skills and management experience; or just simply 'give something back to their community'.
The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.
Main Responsibilities
- Managing organisation of meetings and appointment
- Organising events and conferences
- Managing databases
- Implementing and maintaining procedures and administrative systems
- Liaising with staff
- Miscellaneous tasks to support the team.
General tasks
- Contribute to staff meetings and other internal meetings with views and suggestions etc.
Essential:
- You will need to have good written skills.
- Well organised, proactive, and able to deliver tasks efficiently.
- Good time management
- To show professionalism at all levels and in all environments
- Strong team player
- Ability to work independently and ask for clarification when needed.
- Able to participate at least 12 hours a week (2 days, 6 hours each day)
Desirable
- Committed to working with the community with a passion for helping others less fortunate.
- Proficiency in Microsoft and Excel
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
The client requests no contact from agencies or media sales.
The Role: Fundraising Lead Trustee
Brightside is seeking a Fundraising Lead Trustee to join its Board and provide strategic guidance on income generation. This individual will act as a critical friend to the organisation—offering insight, challenge, and support to help shape and strengthen Brightside’s fundraising approach.
While the operational delivery of fundraising is managed by the staff team, the Fundraising Lead Trustee will play a pivotal role in advising on strategy and enhancing Brightside’s ability to grow income from corporate partnerships, trusts and foundations, and individual donors.
Key Responsibilities
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Strategic Fundraising Oversight
Support the development of a sustainable fundraising strategy aligned with Brightside’s mission and objectives. Chair the Fundraising Sub-Committee. -
Critical Friend to Leadership
Offer constructive challenge and strategic insight to the leadership team on fundraising initiatives and income development. -
Governance & Compliance
Ensure fundraising activities comply with ethical standards and legal requirements, and reflect best practice in charity governance. -
Collaboration with Board & Staff
Work closely with fellow trustees and the fundraising staff team to build organisational fundraising capacity. -
Leverage Networks
Where appropriate, use personal and professional connections to support introductions to potential funders, partners, or supporters. -
Monitor & Evaluate
Assist the board in evaluating the effectiveness and impact of fundraising efforts, ensuring they align with the charity’s long-term goals.
Candidate Profile
Brightside is seeking a strategic leader who brings:
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Proven experience in fundraising, income generation, or business development, particularly in corporate giving, trusts and foundations, philanthropy, or digital fundraising.
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A solid understanding of fundraising governance and sector best practices.
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The ability to contribute strategically, rather than operationally.
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A strong commitment to social mobility and a passion for supporting young people from disadvantaged backgrounds.
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The skills to act as a supportive and effective critical friend to the leadership team.
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A willingness to participate actively in board discussions and contribute to the ongoing development of Brightside’s fundraising strategy.