Community volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Do you envisage a world free from animal suffering?
Do you want to use your time to help end the abuse of animals raised for food? If so, we'd love for you to join our volunteer community!
Why join The Humane League?
We exist to end the abuse of animals raised for food. We do this through delivering corporate-focused and legislative campaigns, demanding better animal welfare with an effective and pragmatic approach. You will help power our campaigns and make change happen.
The actions you take will play a vital role in opening the eyes of the general public to the truth of factory farming and place vital pressure onto our corporate targets. Your contributions will help reduce animal suffering and bring an end to the worst and most widespread abuse of animals raised for food.
We are currently looking for new volunteers to join us, especially in the following locations:
- Bristol
- Glasgow
- Hampshire
- Leeds
- London
- Manchester
- Oxford
- Sheffield
As a Campaign Volunteer, you will help us achieve change for animals by:
- Joining in-person events locally and nationally
- Including peaceful protests, public outreach and social meet-ups
- Events are organised by your local Grassroots Organiser or THL staff
- Travel and food expenses are available, to ensure as many people can attend as possible
- Taking part in campaign actions from home
- This may include writing emails and letters, making phone calls to companies, connecting with your MP and taking social media actions
- In addition to this, you can order leaflets and stickers to distribute locally for awareness raising
- And much more!
This flexible and rewarding role is perfect for those looking to make a difference for farmed animals but without a strict time commitment. Around 4-6 hours a month is the average for this role, depending on how much you choose to get involved with.
No prior experience is required, just a passion and drive to make a difference to animals. Whether you're retired, working full time, a student, or somewhere in between - we would love to welcome you.
Join today to start taking action and help us move forward, step by step, to a kinder world free from animal suffering.
PLEASE NOTE: we aim to get you started within 1 week of your application so please ensure this is the right time for you to onboard with us!
Disclaimer:
The Humane League UK is committed to building a diverse, equitable and inclusive team. We are an equal opportunities organisation and welcome volunteer applications from all people, regardless of their race, sex, age, religion, disability, neurodiversity, orientation, gender identity or expression. We particularly encourage those currently under-represented in the animal movement to join our team – individuals who are Black, Indigenous or People of the Global Majority, a person who is differently abled, and people who are LGBTQIA+.
We endeavour to make all our events and activities as inclusive as possible, with accessibility at the forefront of our minds - not as an afterthought.
If you prefer to apply in another way, or you have alternative requirements you’d like to discuss, please don’t hesitate to contact us.
We exist to end the abuse of animals raised for food

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.
Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.
Role Summary
As a Governance Officer, you will work closely with the Governance Lead to ensure strong governance practices across Roots Academy. Your role will focus on supporting governance frameworks, policies, and compliance measures to align with charity governance requirements and relevant regulations. You will also play a key role in embedding a culture of governance across the organisation.
Key tasks
Trustee Support
- Assist trustees with governance-related tasks and ensure they have access to relevant policies, guidelines, and resources.
- Direct trustees to appropriate regulatory frameworks, best practices, and governance training materials.
Governance & Compliance Support
- Support the onboarding process for new trustees, ensuring all necessary documentation is collected and securely stored.
- Assist in coordinating trustee meetings, including preparation of agendas, accurate minute-taking, and document distribution.
- Maintain key governance registers, such as the register of interests, policy register, and risk register, ensuring timely updates and compliance.
Policy & Risk Management
- Support the Governance Lead in developing and reviewing governance policies, including Conflict of Interest, Risk Management, and Whistleblowing Policies.
- Assist team leads in ensuring policies are implemented effectively and aligned with best practices.
- Help monitor compliance with Charity Commission regulations and the Fundraising Code of Conduct.
Embedding a Governance Culture
- Assist in raising awareness of governance principles across the organisation.
- Support the Governance Lead in organising training sessions or briefings on governance best practices.
- Help integrate governance principles into the organisation’s operations and decision-making processes.
What we’re looking for
▪ Interest or experience in charity governance, risk management, or compliance.
▪ Strong attention to detail and ability to maintain accurate records.
▪ Excellent organisation and communication skills.
▪ Ability to work independently while collaborating with different teams.
▪ Familiarity with Charity Commission Regulations and governance best practices (desirable but not essential).
What we have to offer
▪ Be part of a dedicated team of 90+ volunteers across the UK.
▪ Contribute to a growing organisation that educates and empowers the Muslim community.
▪ Access to in-house tarbiyah sessions to develop your deen.
▪ Receive continuous rewards for facilitating Islamic education through Roots Academy.
Please note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Stepping Stones Learning and Leisure is a small, friendly charity based in Southwark, providing inclusive activities for adults with learning disabilities. We believe everyone should have the chance to express themselves, connect with others, and take part in activities that bring joy, confidence, and new skills.
We’re currently looking for a Drama Volunteer to support our weekly drama group on Friday afternoons, held at St Faith’s Centre, Red Post Hill, SE24 9JQ (close to North Dulwich and Herne Hill stations).
About the Role
This role is ideal for someone with a background or strong interest in drama, theatre or performance. You’ll support our Drama Tutor to deliver inclusive and engaging drama sessions for a small group of adults with learning disabilities. Each year, the group works towards a production which is performed at our end-of-year Summer Show, making this a fun, creative, and rewarding volunteering opportunity.
As a Drama Volunteer, you will:
- Assist the tutor in planning and running weekly drama activities
- Encourage and support learners during rehearsals and performances
- Help with setting up props, costumes and resources for sessions
- Offer 1:1 or small group support where needed to help participants engage
- Help build a warm, inclusive atmosphere where everyone feels safe to express themselves
What You’ll Gain
Volunteering with us is a chance to:
- Gain hands-on experience in drama facilitation and inclusive practice
- Contribute to a creative and meaningful community project
- Feel the joy of supporting learners to grow in confidence and express themselves
- Experience working with adults with learning disabilities in a supportive setting
- Develop skills in teamwork, adaptability, communication, and creative problem-solving
- Have a place in a welcoming and friendly team of tutors, staff and volunteers
What We’re Looking For
You don’t need to be a professional actor or drama teacher, just someone who is enthusiastic about drama and passionate about inclusion. We especially value:
- A background or interest in drama, theatre, or performance
- Good communication and a warm, encouraging approach
- Enthusiasm, patience, and a willingness to get involved
- A non-judgemental and inclusive mindset
- Reliability and commitment, especially in the lead-up to the summer show
- Flexibility to support a creative, sometimes unpredictable environment
Prior to volunteering, we ask all volunteers to:
- Attend an induction meeting
- Provide two references
- Complete a DBS check (we will arrange this)
- Commit to volunteering one session per week for 3 x 10 week terms throughout the year. For continuity for our service users, we ask that you commit to volunteer for a minimum of a year with us.
To apply, please send your CV and answer the following questions (these will come up when you hit "Apply"):
Why would you like to volunteer with the drama group at Stepping Stones?
What drama or performance experience do you have (formal or informal)?
What strengths or values would you bring to this role?
Empowering adults with learning disabilities to lead fulfilling, connected lives through opportunities shaped by their ideas and aspirations.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to join a charity at the very start and to make a difference in shaping how we move forward.
Who are we looking for?
At present we are working to secure funding that will see us through our first year, and the role will be an important part of the organisation's growth of the organisation.
This role will be overseeing the digital aspects of the organisation, including the website design and management which is currently being hosted on Squarespace and our internal communications system, which is using the Google Workspace platform. At Living Reasons, we believe that individual skills are more important that experience, in this role having an attention to detail and a creative spirit, along with the passion for Living Reasons' values and mission are all you will need, the rest is growth for both you and for the organisation.
Living Reasons – What we are planning, who we are and where we are now:
What is the plan?
The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.
Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:
1) Outdated and damaging employment practices
2) Accessibility to services
3) Limited employment, training and education opportunities
4) Lack of support during times of crisis or need
5) Lack of equity and agency for many people in society
6) Institutional discrimination that is not challenged
7) Abuse of the legal system at all levels
8) Abuse of power in government bodies
9) Poor access to healthcare
10) Unequal treatment of many people in society by large corporations
11) Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life
12) Outdated company engagement with the public
13) Lack of support that is not talked about and not being addressed
Our Living Values -
Creativity
1) Imaginative Development (Individual)
2) Instilled Collaboration (Internal)
3) Changing The Status Quo (External)
Prospectivity
1) What Can You Do (Individual)
2) What Can We Do (Internal)
3) What Can They Do (External)
Revolutionary
1) Inspire With Confidence (Individual)
2) Boundaryless Innovation (Internal)
3) Challenge Traditions (External)
Attentivity
1) Analyse and Redesign (Individual)
2) Rebel and Reform (Internal)
3) Enquire and Reimagine (External)
To create equality and equity in all areas of society, opening opportunities that are less damaging and focused on the person as a whole.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a unique and exciting opportunity to help shape the future of a vibrant, values-led charity with a long-standing commitment to social justice and co-production.
About The Ark
The Ark is a local charity providing activities and services in Berkshire, centred in Bracknell Forest. Primarily a Disabled People’s Organisation, we also provide support to unpaid carers and extended family as well as engaging in work that promotes access and inclusion in the wider community.
What will you be doing?
As we grow in scale and ambition, strong and imaginative financial leadership is more vital than ever. This role is central to ensuring our financial resilience, shaping strategy, and guiding us through change while staying true to our mission. It’s not a trustee position, but you’ll sit at the heart of our governance - working closely with the Board and the senior management team to provide expert, inclusive, and accessible financial oversight.
To support both the Trustee Board and the Management team at The Ark Trust in developing, evaluating, delivering and funding our work we are seeking an experienced Finance practitioner to act as a Finance Strategic Friend.
While this is not a Trustee role, our new Finance Strategic Friend will play an integral part in our governance structure. They will sit on the Trustee Board and Chair the Finance sub-committee, working closely with the Board and the CEO to provide strategic leadership in ensuring strong financial governance and resilience at The Ark Trust.
The Finance Strategic Friend will oversee the monitoring of the organisation’s finances on behalf of the Board, and act as a trusted advisor to the CEO—supporting sound financial planning and compliance, while helping to ensure the charity’s financial health aligns with our future ambitions.
The expected time commitment for this role is up to two hours per week.
What are we looking for?
We're looking for someone who shares our ambition and values—someone ready to grow with us and help shape our organisation in a way that truly fits who we are. You'll bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.
In terms of experience, we're seeking a Finance professional, a qualified Accountant (or equivalent, qualified by experience). You'll be a strategic thinker with an ability to balance risk and opportunity. You will also be a clear communicator with the ability to bring the financial information alive to non finance specialists.
What difference will you make?
This is a unique and exciting opportunity to help shape the future of a vibrant, values-led charity with a long-standing commitment to social justice and co-production. For over 25 years, The Ark has been empowering people with disabilities, long-term health conditions, and unpaid carers across Bracknell Forest and the surrounding areas - not just to participate, but to lead and thrive.
The TrusteeWorks Team at Reach Volunteering is supporting The Ark Trust in the recruitment of a Finance Strategic Friend. If you would like to have an informal initial conversation either with the TrusteeWorks team of
with a member of The Ark Trust team, please do contact TrusteeWorks.
To apply, please submit the following to the TrusteeWorks Team at the email address provided
- Your CV
- A short supporting statement outlining:
Why you are interested in this role
What skills and experience you will bring to the Board
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run over 500 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!
Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.
You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Why we want you
Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
What you will be doing
- Work on the till processing sales and returns
- Prepare stock, including sorting, steaming and pricing
- Create stylish window displays
- Replenish stock on the shop floor
- Stock-take and other administrative tasks
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Flexible and willing to do a variety of the shop tasks
What's in it for you
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team on our website.
Location:
48 St. Peters Avenue, Cleethorpes, Lincolnshire, DN35 8HP, United Kingdom
Minimum age: 14
Please note: we only accept applications from those residing in the UK
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run over 500 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!
Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.
You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Why we want you
Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
What you will be doing
- Work on the till processing sales and returns
- Prepare stock, including sorting, steaming and pricing
- Create stylish window displays
- Replenish stock on the shop floor
- Stock-take and other administrative tasks
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Flexible and willing to do a variety of the shop tasks
What's in it for you
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team on our website.
Location:
Unit 18 Princes Gate, Richmond Road, Catterick Garrison, North Yorkshire, DL9 3EL, United Kingdom
Minimum age: 14
Please note: we only accept applications from those residing in the UK
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run over 500 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!
Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.
You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Why we want you
Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
What you will be doing
- Work on the till processing sales and returns
- Prepare stock, including sorting, steaming and pricing
- Create stylish window displays
- Replenish stock on the shop floor
- Stock-take and other administrative tasks
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Flexible and willing to do a variety of the shop tasks
What's in it for you
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team on our website.
Location:
Unit 10-12 Castle Close, Monk Bretton, Barnsley, South Yorkshire, S71 2QR, United Kingdom
Minimum age: 14
Please note: we only accept applications from those residing in the UK
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for 2-3 detail-oriented and strategic Search Engine Optimisation (SEO) Specialist Volunteers to help optimise our online presence and ensure our campaigns and content reach the communities that need them most and increase the charity’s search engine results rankings. The SEO Specialist Volunteers will play a key role in enhancing the visibility and searchability of Burning Nights CRPS Support’s website and digital content.
The SEO Specialist Volunteers will be volunteering within the Communications & Marketing Team to implement SEO best practices, conduct keyword research, improve site structure, and analyse web performance – all to ensure our content reaches a broader audience and amplifies the voice of our charity’s supporters online.
Key Tasks and Objectives
- Competitor and Keyword Research: Conduct keyword research to inform website content and campaign strategies.
- On-page optimisation: Optimise existing content for improved search engine ranking (meta tags, meta descriptions, headers, alt text, etc.)
- Monitor and analyse SEO performance using tools such as Google Analytics, Google Search Console, and SEMrush.
- Technical SEO Implementation: Identify technical SEO issues and collaborate with content teams to resolve them.
- Backlink and Off-Page SEO: Assist in developing backlink strategies and improving domain authority.
- Support the content team in creating SEO-optimised articles and pages.
- Provide monthly reports on SEO performance and suggest improvements.
- Stay up to date with SEO trends, Google algorithm updates, and emerging best practices.
Key Skills or Qualifications
- Excellent understanding of SEO principles and search engine algorithms.
- Proven experience in conducting SEO audits, strategy development, and implementation.
- Experience using SEO tools such as Google Search Console, Google Analytics, Ahrefs, or SEMrush or similar platforms.
- Previous experience in digital marketing, content strategy, or technical SEO.
- Ability to perform keyword research and competitor analysis.
- Familiarity with HTML, CSS, and content management systems (ideally Django framework).
- Strong analytical skills and attention to detail.
- Excellent written communication and reporting skills.
- Evidence of organisational skills, with good attention to detail.
- The ability to work independently, turning recommendations into action without needing constant oversight.
- A passion for using your skills to support patients and families impacted by a debilitating pain condition and help save lives.
- Passion for creating inclusive and accessible digital spaces.
- Highly organised, self-motivated, and able to work independently.
- Enthusiastic about supporting a small charity.
- Willing to learn, adapt, and collaborate with a supportive team.
Desirable Experience
- Experience of Google Ads for nonprofits.
- Experience of using Django framework websites.
- Familiarity with accessibility best practices and inclusive web design.
- Experience working with or volunteering for nonprofit / charitable organisations.
- Demonstrable IT skills, particularly Google Drive and Microsoft.
- Good research and information management skills.
- An understanding of the charity sector and/or fundraising.
Key Benefits
- Volunteer as part of a forward-thinking, supportive team.
- Unique opportunity to directly contribute to strategic SEO recommendations, and the implementation of those changes to increase the charity’s visibility.
- At Burning Nights CRPS Support you’ll use your SEO skills for a mission with a real, measurable impact. This is more than just a volunteer role, it’s an opportunity to change and save lives.
- Make a meaningful difference in the lives of patients and families impacted by a severe pain condition.
- Building your network and forming connections with like-minded people and organisations.
- Enhance your CV and gain skills that are transferable to a variety of career paths.
- Receive training and ongoing support from our team.
- Experience the personal satisfaction and fulfilment that comes from helping others.
Training and Support
- Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
- This a remote volunteering opportunity with regular online team check-ins and collaborative sessions with a supportive, creative, and inclusive team environment.
- Relevant and ongoing training for your volunteer role.
- Regular updates on charity activities.
- Support, advice and guidance from Charity team.
- After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
- Out-of-pocket expenses, approved in advance will be reimbursed.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.
What is a Branch Chair?
There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.
Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
When would you be needed and where would you be based?
This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.
What would you be doing?
- Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
- Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
- Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
- Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
- Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
- Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
- Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
- Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
- Providing timely reports and information to SSAFA’s Central Office
- Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
- Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
- Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local orientation as well as meet and greet sessions with key Central Office and regional teams.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Willingness and ability to lead and manage a team of volunteers.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to understand and keep within the boundaries of the role for which training will be given.
- Reliability
- Practice confidentiality and data protection in line with SSAFA policies.
- Willingness and means to travel to meetings or events as required.
- Good written and spoken English.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
We’re looking for new Trustees! We’re looking for people who support our mission and values, and who can act as ambassadors for YHA.
What will you be doing?
We’re looking for new Trustees
YHA enables everyone, especially young people, to connect with each other, nature and heritage through hostels in amazing places throughout England and Wales. Since 1930, we’ve been increasing access to travel and adventure. It’s our aim to reach and positively impact the lives of more people from more diverse backgrounds. And we target our support to young people and groups from under-served communities.
It’s a really exciting time to join YHA as we’ve just launched a refreshed strategy that will see us focus our activities and deepen our impact with the aim of growing people’s confidence, connection and sense of belonging - outcomes vital to wellbeing in this uncertain world.
What you’ll get from joining our Board
- the opportunity to contribute to the success of a national charity
- the chance to use your knowledge to make a valuable contribution to society
- a full induction and membership of an inclusive, welcoming Board
This could be a great fit for you You don’t need to have been on a Board before to become a YHA Trustee. We’re looking for people who support our mission and values, and who can act as ambassadors for YHA.
What matters most is that you bring good communication and listening skills, fair and reasoned decision-making, the confidence to challenge and support constructively, and time to commit to the role.
Diversity We welcome applications from people of all backgrounds and strongly encourage people from the global majority to apply. These voices are currently under-represented on our Board, and we are committed to changing that.
Valuable additional strategic experience We’re also looking to strengthen the Board with Trustees who bring strategic insight in one or more of the following areas:
- Finance
- Hospitality
- Information technology, cyber security and data protection
- Leadership in a schools environment
Please note, you don’t need to have all these attributes to apply. Candidates must be over 16 years of age.
Experience comes in many forms. Whether you’ve taken part in a community group, student council, parent committee, trade union, local campaign, or formal Board settings - those insights are all valuable here.
What are we looking for?
You don’t need previous Board experience to become a YHA Trustee. What matters most is that you bring:
- a strong belief in YHA’s mission and understanding of our strategic direction
- good communication and listening skills
- fair and reasoned decision-making
- the confidence to challenge and support constructively
- time to commit to the role (including preparation and attendance at meetings)
- a commitment to YHA’s HEART values: Helpful, Efficient, Authentic, Respectful, and Team-spirited
We believe diversity in all its forms makes us stronger, more effective, and better able to deliver our mission. We care about who you are — not just what you’ve done.
We welcome applications from people of all backgrounds. In particular, we strongly encourage people from the global majority to apply. These voices are currently under-represented on our Board, and we are committed to changing that.
We’re also looking to strengthen the Board with Trustees who bring strategic insight in one or more of the following areas:
- Finance
- Hospitality
- Information technology, cyber security and data protection
- Leadership in a schools environment
You don’t need to have all these desirable attributes to apply. We welcome applications from candidates who have relevant work and life experiences and have the passion to make a difference with YHA.
What difference will you make?
Becoming a Trustee is both deeply rewarding and genuinely enjoyable. This is an opportunity to help shape the direction of YHA — a charity dedicated to connecting people with each other, the outdoors nature and heritage.
Our Trustees hold overall legal responsibility for YHA. The Board sets and oversees the delivery of our strategy, and provides guidance across key areas such as impact, finance, risk management, property, hospitality, and performance.
With Trustees from a wide range of personal and professional backgrounds, boardroom conversations are rich and dynamic — and every voice contributes meaningfully to our progress.
YHA places access and inclusion at the heart of everything we do. As a Trustee, you’ll be part of an open, collaborative culture where diverse viewpoints are not only welcomed but essential to our success.
Join current Trustees for a special webinar on 23rd June 2025 at 6pm to find out more about the opportunity and what it’s really like to be a Trustee. Sign up via the link on the YHA website.
Before you apply
You don’t have to be a current YHA member to apply to become a Trustee. To be elected, however, you will need to become an Association Member of YHA before the AGM on Saturday 8 November 2025.
Please apply via Reach, after which we will ask you to complete our online application form, which includes your personal details, diversity monitoring and candidate statement which will ask you some questions relating to your skills and experience. If you need support with the application process or to submit your application in an alternative format, please contact us via Reach.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
NEW CHAIR WANTED FOR AGE UK MERTON’S BOARD OF TRUSTEES
We are looking for a new Chair of Trustees who shares our values and passion for supporting older adults in Merton. The new Chair will formally take up the role at the AGM in November 2025.
About Age UK Merton
We are an independent charity operating within the national Age UK network providing services for older adults in the London Borough of Merton. Our role is to ensure older adults can access the support, services and care they need to help them to live active and fulfilling lives.
Our vision: Supporting our communities with opportunities to love later life.
Our mission: To provide quality advice and services that meet the needs of older adults in Merton.
Our values: quality, integrity, kindness, inclusivity and collaboration.
Our priorities
We are passionate about making a difference to the lives of older adults in Merton. Our Strategic Plan 2023-2026 outlines our three key priorities in support of our mission:
1. Providing high quality advice and practical support.
2. Building social connection.
3. Creating opportunities for lifelong active ageing.
Our services
Living Well: we deliver holistic person-centered home assessments creating a motivational action plan and supporting older adults to access services and improve their health and wellbeing.
At Home: we provide practical help to enable people to feel comfortable, safe and secure at home with domestic support, shopping and respite for carers.
Activity programme: our weekly-programme of activities includes chair-based exercise, Zumba, Tai Chi, social club with board games, craft club, quiz sessions, walking group, monthly special lunches and aqua fitness. We also run a wide range of out and about trips annually.
Information and advice: our trained advisers offer free accredited information and advice to older adults on benefits, health and end of life, housing, social care, local services and more.
Befriending and volunteering: we provide a high-quality, free, face-to-face and telephone befriending service, helping to reduce social isolation and promote independence.
Foot health service: we offer a low-cost paid-for foot health service for our clients.
Role description
As Chair, you will provide leadership and strategic direction to the Board of Trustees. Your regular responsibilities will include liaising with the CEO to set the agenda and agree the papers for Board meetings, chairing Board meetings, holding regular catch-ups with Trustees, and leading on Trustee recruitment and retention and Board development. In addition, you will also be the line manager to the CEO, holding regular meetings and undertaking the annual appraisal and objective setting. You will also sit on the Finance Committee (chaired by the Treasurer) and be responsible for determining complaints and grievances where a decision is appealed.
As a Trustee, you will have a number of core duties, including ensuring the organisation complies with its governing document, charity law, company law, and relevant legislation; ensuring it pursues its objectives as defined in its governing document; ensuring the financial stability of the organisation; and ensuring the effective and efficient administration of the organisation.
Person specification
Essential
· Previous Board-level experience, either as a Trustee or in another non-executive capacity
· Experience of chairing (either a Trustee Board or other professional experience)
· Strong leadership and interpersonal skills
· Willingness and capacity to devote the necessary time
· Good independent judgment
· A commitment to Age UK Merton and its vision, mission and values
· An understanding of the legal duties, responsibilities and liabilities of Trusteeship
Desirable
· Some experience or understanding of the adult social care or health sectors
· An understanding of Merton as a place
To find out more and to apply
We welcome applications from all sections of the community. While we would especially welcome applications from people who live in our local area, this is not essential to success in the role.
If you are interested in applying, please send a CV (maximum 2-sides of A4) and cover letter (maximum 1-side of A4) to our current chair. Please also contact our chair if you would like to have an informal discussion about the role. The deadline for applications is 5pm on Friday 25th July 2025. Interviews will be held in August/September 2025 and the successful candidate will formally take up the role at the AGM in November 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Must be able to drive and have a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.