Community volunteer manager jobs

You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.

Role Requirements

• To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
• Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
• Achieve the shops Raffle sales targets through involving the shops team.
• To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
• Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
• Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
• To source links with local communities to promote Retail in the community via media and other sources.
• Role involves a degree of manual handling in sorting and lifting of stock.

Interview Date: to be confirmed

Terms and Conditions

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

The role

We are seeking a passionate, creative, and proactive Corporate and Community Fundraiser to help to grow vital income streams and support our mission to improve the lives of unpaid carers across Bath and North East Somerset.

This is an exciting opportunity to play a key role in our small, dedicated team building meaningful relationships with individuals, community groups, and local businesses to raise funds and awareness for our life changing work. You will have the freedom to innovate, try new approaches and create fundraising initiatives that inspire our community

You will develop and deliver community and corporate fundraising initiatives that inspire people to support our charity, ensuring we can continue to be there for the thousands of unpaid carers who rely on us every year.

About you

You will be a confident and engaging communicator who enjoys building impactful relationships with a wide range of people, both in person and online. With a friendly and approachable manner, you can inspire and motivate supporters, whether they are individuals, community groups or corporate partners. You are creative, self-motivated and well organised, able to take initiative and manage multiple projects and deadlines. With a positive and proactive attitude, you thrive on developing and delivering  fundraising ideas that make a real impact, and you can adapt your approach to suit different audiences and situations.

You will have a good understanding of the importance of excellent supporter care and take pride in providing a professional and memorable experience to everyone you engage with. You are comfortable representing the charity at events and meetings, sometimes outside of normal office hours, and are committed to upholding our values in everything you do. Above all, you are passionate about the work of The Carers’ Centre and motivated by the opportunity to help improve the lives of unpaid carers in our community.

About us

The Carers’ Centre is a local independent charity with a big vision! We want to live in a community where unpaid carers are fully recognised, valued, and supported. By joining The Carers’ Centre, you are joining a team dedicated to helping families across Bath and North East Somerset when they need us most.

We provide trusted information, advice, and support to unpaid carers of all ages, enabling them to maintain or improve their health and wellbeing, stay in control of their caring role, and get connected with others in a similar situation to them. In addition, we work with the wider community to improve recognition and support for unpaid carers.

We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults and expect all staff and volunteers to share this commitment. All applicants are subject to a satisfactory Disclosure and Barring Service check and at least two independent references.

Why join us?

· Our small but passionate team thrives on collaboration, open communication, and celebrating impact together. We’re all in this to make the world a little better.

· We want our employees to have more control over their work/life balance, that’s why we offer flexible start and finish times, as well as the ability to enjoy our beautiful riverside office which comes with free parking, and to work from the comfort of your home.

· With work/life balance in mind and the many caring roles we know people can experience, we make sure our policies work for families.

· As a small but powerful local charity, we embrace digital innovation. You’ll have access to a large suite of digital tools to support you to make the biggest impact in your role.

· As well as all this, you will receive a 5% pension contribution, generous sickness pay, 25 days annual leave plus bank holidays and discounts through an employee discount scheme. In addition, you will also get an additional day of leave each year, for 5 years.

Key responsibilities

Fundraising & Income Generation

· Develop and deliver engaging fundraising campaigns and activities for community groups, individuals, and businesses to support our shared mission

· Build strong, sustainable relationships with local supporters, volunteers, and corporate partners to grow income and awareness

· Lead on stewarding existing supporters and proactively seeking out new ones through networking and outreach

· Create and manage a calendar of fundraising events and opportunities that engage and inspire participation from all parts of our community

· Promote and support third-party fundraising events, providing advice, materials, and encouragement to maximise their success

Community Engagement

· Be a warm and visible ambassador for The Carers Centre, representing our values at local events, community spaces with empathy and enthusiasm.

· Support the development of volunteer fundraising networks and champions

· Work collaboratively with colleagues to ensure carers’ voices are at the heart of messaging and initiatives

Corporate Partnerships

Research, approach, build  and sustain meaningful relationships with local businesses and corporate supporters , fostering shared value of community support, compassion, and social responsibility. to secure donations, sponsorships, employee fundraising, and volunteering opportunities

· Prepare compelling partnership proposals, impact reports, and presentations tailored to potential and existing partners

Communications & Administration

· Work closely with the Marketing & Communications team to promote fundraising campaigns through digital, print, and social media channels

· Maintain accurate supporter records and track income and engagement using our CRM system

· Ensure all fundraising activity is compliant with GDPR, fundraising regulations, and reflects The Carers’ Centre’s values

General

Ensure that you;

· Uphold and embed our values and behavioural competencies in your work

· Deliver against the agreed workplan.

· Adhere to the Carers’ Charter.

· Work within The Carers’ Centre’s policy framework.

· Ensure that you adopt good practice within the Carers Trust network.

· Take responsibility for ensuring communications are in line with GDPR and The Fundraising Regulator guidelines.

· Encourage carers to provide feedback on The Carers’ Centre services and to become actively involved in shaping future delivery.

· Work with the Carbon Champion, the Senior Leadership Team and small working group of colleagues to look for ways to reduce carbon footprint across the organisation, make cost savings on energy usage and achieve targets throughout the Carbon Footprint project

· Support the Carbon Champion by implementing environmentally friendly practices to help reduce our carbon footprint.

Are you passionate about standing alongside asylum seekers and refugees in these challenging times?

Are you keen to provide high quality support to people facing multiple and complex challenges?

Growing Together Levenshulme are looking for a Support Manager to work with asylum seekers and refugees, based at our therapeutic garden in Levenshulme, Manchester. You will join our People Support team (currently 1 staff and 6 volunteers), providing meaningful and impacting support to our project participants. We particularly encourage applications from people with lived experience of seeking asylum in the UK.

Application deadline 21 November 2025

We’d love to hear from you!

We are looking for someone to provide strategic leadership of the operations function within Upbeat Communities.

You’ll be the main point of contact for our amazing fundraisers — supporting them from their first enquiry to celebrating their success. You’ll plan, organise and coordinate community fundraising campaigns and events, help develop resources and fundraising materials, and play a key role in building lasting relationships with our fundraising supporters.

Essential:

• Experience in community or events fundraising, supporter engagement, or a similar customer-facing role.
• Excellent communication and relationship-building skills — friendly, confident, and supportive.
• Strong organisational skills with the ability to manage multiple projects and deadlines
• Good written communication and attention to detail.
• Confident using digital tools such as Microsoft Office, CRM systems, and social media platforms.
• Passion for inclusion and supporting families of children with Down syndrome

Desired Attributes:

• Experience managing small fundraising events or community campaigns
• Knowledge of JustGiving or similar online fundraising platforms
• Understanding of charity communications, supporter journeys, or stewardship best practice

 Responsibilities:

• Manage the fundraising inbox, responding to enquiries and supporting individual fundraisers and community supporters.
• Develop fundraising resources and materials to support campaigns and initiatives.
• Support existing fundraisers with guidance, encouragement, and resources to help them reach their goals.
• Plan, organise, and deliver engaging fundraising and community events that raise income and bring our community together.
• Recruit and onboard new fundraisers through the website, social media, and email campaigns. Keep the fundraising sections of the website up to date and engaging.
• Deliver excellent supporter stewardship, including thanking fundraisers and maintaining regular communications. Maintain accurate fundraiser records and communications in the supporter database.
• Gather case studies, photos, quotes, and testimonials from fundraisers for publicity and marketing.
• Work with the fundraising team to develop strategies to grow fundraiser recruitment and retention.
• Manage the fundraising calendar, promoting external events (such as Tough Mudder) and coordinating DSUK-led campaigns (such as the Big PADS Push).
• Develop and support regional volunteers involved in fundraising events and activities.
• Manage time effectively to prioritise tasks and meet deadlines.
• Provide administrative support for fundraising events and initiatives as needed

Trust and Foundations Manager  £38,250 Full time remote

Are you passionate about securing funding that transforms girls' lives? We're looking for a strategic and organised Trusts and Foundations Manager to maintain and expand our trusts and foundations portfolio at GFS. You'll lead the full fundraising lifecycle from prospect research and compelling application writing to grant management, reporting and stewardship, while embedding our fundraising strategy and building values-aligned partnerships. 

About Girls Friendly Society 

Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage. 

Why Join Us? 

At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy: 

•  Remote working with annual in-person opportunities to connect with colleagues
• 25 days annual leave (pro rata), plus bank holidays 
• Long service leave after two years 
• GFS Pension Scheme with 7.5% employer contribution 
• We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities.   
• 24-hour access to Employee Assistance Programme 
•  Annual EDI Learning Days 
• Study time and personal training budget to support your professional development 

 Our Commitment to Equality, Diversity and Inclusion 

GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups. 

As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process. 

Key Dates 

• Closing date:  Noon, Tuesday 4th November 2025 

• First Stage Interviews: Tuesday 18th and Wednesday 19th November 2025 

• Second Stage Interviews: Wednesday 26th November 2025 

Are you an experienced fundraiser ready to lead a motivated team and make a real difference?

We’re looking for an Area Manager to lead our Community Fundraising team across the South of England (Devon, Cornwall, Gloucestershire, Wiltshire, Oxfordshire, Dorset, Hampshire, Berkshire, Surrey, Sussex & Kent)

As an Area Manager, you’ll play a key role in driving income growth, supporting your team, and ensuring fundraising activity delivers the best possible results.

In this home-based role, you’ll work closely with colleagues across fundraising, partnerships and volunteering to strengthen local engagement and ensure our supporters feel valued and connected.

Key Responsibilities:

• Lead, develop and support your regional Community Fundraising team, ensuring they perform at their best and feel supported throughout their careers.
• Set and manage income targets, monitor progress and report key performance indicators to the Community Management Team.
• Work with your team to deliver annual operational plans that grow income and increase supporter retention.
• Collaborate with other Area Managers and the Community Marketing Manager to maintain consistency in stewardship, compliance, and fundraising processes across all regions.
• Partner with colleagues in Philanthropy, Corporate, Trusts, and Legacy teams to maximise opportunities within your region.
• Ensure all fundraising activity adheres to legislation, best practice guidelines and internal policies.
• Work with internal teams to coordinate marketing, event logistics, and the development of new fundraising products.

About You:

• Proven experience in community fundraising and achieving ambitious income targets.
• A skilled people manager with experience in coaching, developing and motivating teams.
• Strong relationship builder with excellent communication and collaboration skills.
• Confident in managing budgets and using data to monitor performance and guide decisions.
• Experienced in leading projects and delivering results on time.
• Flexible and able to work occasional evenings and weekends as required.
• Full, clean driving licence.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

If you thrive on achieving results through teamwork and collaboration, we’d love to hear from you. Join us as an Area Manager and help shape the future of community fundraising across the South of England — empowering local supporters to make an even greater impact.

Lead, Inspire & Make a Difference! 

Are you passionate about retail and ready to take on a new challenge that makes a real difference in your community? 

We’re thrilled to be opening a brand-new charity shop in Stacey Bushes, Milton Keynes – and we’re looking for an enthusiastic and driven Shop Manager to lead the way from day one! This is a unique opportunity to shape something from the ground up, bring your ideas to life, and build a vibrant team of staff and volunteers. 

With your retail expertise and passion for purpose, you’ll be at the heart of launching a very large, successful shop that supports our mission, drives sales, and becomes a valued part of the local community. You’ll be used to working in a fast paced environment and dealing with the challenges this brings. 

If you're ready to make your mark and lead an exciting new venture – we’d love to hear from you!

What you’ll do: 

✅ Running a large, high density shop efficiently and profitably, maximising sales, Gift Aid, and round-up donations 

✅ Managing visual merchandising, stock rotation, and product display to the highest standards 

✅ Overseeing the effective sorting, pricing, and presentation of donated goods 

✅ Leading and inspiring a team including an Assistant Manager (3 days/week), a Sales Assistant, and a team of volunteers

✅ Organising staff and volunteer rotas to ensure adequate cover, including on weekends 

✅ Providing excellent customer service and handling queries or complaints professionally 

✅ Monitoring financial performance, managing shop expenses, and ensuring compliance with audit and cash handling processes 

✅ Ensuring full compliance with health and safety, safeguarding, GDPR, and equality policies 

✅ Acting as an ambassador for the charity in the local community and supporting fundraising events 

What you’ll need: 

• Retail management experience (charity retail experience is a bonus, but not essential) 

• Strong commercial acumen with proven track record of delivering financial targets 

• Strong leadership skills with the ability to motivate and support staff and volunteers 

• A customer-focused approach with a friendly and professional manner 

• Experience handling cash, banking, and financial reporting 

• Excellent organisational skills and attention to detail 

• Ability to work flexibly in a fast paced environment, including weekends, and to provide occasional cover in other shop locations 

• A passion for the charity sector and supporting local communities 

Who we are: 

Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patient’s needs and supports their loved ones too. We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and a specialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated Business Development team and our growing portfolio of high street and online shops, to ensure our care stays free of charge. 

Why join us? 

�� The chance to make a real impact in your community

�� A supportive team and collaborative working environment 

�� Great benefits package – including 35 days' holiday (inclusive of Bank Holidays), contributory pension scheme, enhanced maternity/sick pay, and ongoing professional development. 

�� Blue Light Card discounts (with membership), and an Employee Assistance Programme. 

Ready to take the next step in your career? Apply today and help shape the future of retail at Willen Hospice! 

This appointment is subject to an Enhanced Disclosure and Barring Service check. 

For more information and to apply please visit our website

We may close this position early if sufficient applications are received. 

Closing date: 5 November 2025

Interviewing: 14th & 15th November 2025 

Community and Events Fundraiser

Full-Time | £27,000 – £30,000 | Hybrid (Southampton HQ + Home) | Charity: Friends of PICU

Make fundraising meaningful – Join us and help save lives.

At Friends of PICU, we’re dedicated to supporting the Paediatric Intensive Care Unit at University Hospital Southampton, funding lifesaving equipment, providing family support, and enhancing care for critically ill and injured children. We’re looking for a Community and Events Fundraiser to lead and grow our community and events fundraising activities, inspire supporters, and make a lasting impact for families when they need it most.

The Role

As our Community and Events Fundraiser, you’ll be the driving force behind our community and event fundraising. You’ll build relationships with existing and new supporters, community groups, and corporate partners developing opportunities to raise income and awareness for Friends of PICU.

Working closely with our Operations Manager, you’ll deliver an annual calendar of exciting fundraising events, from local community challenges to large-scale campaigns, ensuring each activity connects people to our mission and delivers excellent supporter experiences.

This is a full-time role (37.5 hours per week) with hybrid working based partly at our charity office at University Hospital Southampton (2 – 3 days per week) and partly from home. Some evening and weekend work, plus travel across Hampshire and neighbouring counties will be required.

Key Responsibilities:

• Grow community fundraising by engaging with fundraisers, schools, faith groups, clubs, and small businesses.
• Build and nurture relationships, delivering exceptional supporter care and stewardship.
• Lead event fundraising – plan, deliver, and evaluate an annual calendar of fundraising events.
• Create inspiring fundraising materials and digital content.
• Promote events through social media and the website with engaging storytelling.
• Support corporate engagement and develop partnerships.
• Manage data, CRM records, and ensure accurate banking and reporting.
• Meet fundraising targets and contribute to budgets and reports.
• Represent Friends of PICU at community events and presentations.
• Support grant applications with evidence and stories from fundraising activities.
• Collaborate across the team, supporting operations, volunteers, and event logistics.

About You

You’re enthusiastic, confident, and driven by the difference your work makes. You’ll thrive in a busy, people-focused environment, balancing creativity with organisation. You’ll bring initiative, positivity, and a “can do” attitude to everything you do.

Essential Skills and Experience:

• At least one year’s experience in a fundraising role, meeting targets and increasing income.
• Excellent relationship-building and interpersonal skills.
• Confident in public speaking, networking, and representing a charity professionally.
• Strong written and verbal communication skills.
• Organised, able to manage multiple projects and deadlines effectively.
• Experience using Microsoft Office and social media platforms.
• Understanding of fundraising principles, legislation, and GDPR.
• Ability to work flexibly, including evenings/weekends, and travel locally (car and full UK driving licence required).
• Self-motivated, proactive, and comfortable working both independently and as part of a small team.
• Committed to equality, inclusion, and the values of Friends of PICU.

Desirable:

• Experience in event management and volunteer coordination.
• Knowledge of charity sector practices and Gift Aid processes.
• Experience using CRM databases.

Competencies:

• Relating and Networking: Builds positive relationships with supporters and colleagues, using empathy and humour appropriately.
• Persuading and Influencing: Inspires others, negotiates effectively, and promotes ideas with confidence.
• Delivering Results: Focuses on quality, productivity, and supporter satisfaction, consistently achieving goals.
• Creating and Innovating: Develops new ideas and approaches, driving improvements and change.
• Entrepreneurial Thinking: Adapts to new challenges and opportunities with creativity and commercial awareness.
• Coping with Pressure: Maintains professionalism and positivity under pressure, learning from feedback.

What You’ll Get:

• Salary range: £27,000 – £30,000 per annum, depending on experience.
• Flexible hybrid working between home and our Southampton base.
• Autonomy to design and lead your own events calendar.
• Support from a small, friendly, and passionate team.
• Real impact: See how your work directly improves care for critically ill and injured children, and their families.

If you’re ready to take the next step in your fundraising career and want to make a genuine difference, we’d love to hear from you.

Donnington Doorstep family centre is an independent, community-based children’s centre. The Finance and Admin Manager is a member of the Senior Management Team with an important role to play in a much loved local charity.

The Finance and Admin Manager will ensure that Donnington Doorstep maintains accurate, usable and appropriate financial systems for banking, payments, invoicing, recording and reporting. They will also oversee key aspects of HR, administrative procedures and policy as well as ensuring the smooth operation of the organisation.

Fixed Term Contract (Maternity Cover)

Full-Time (37 hrs) LC2 SCP 29 – 32 - £39,862 to £42,839

About Crewe Town Council

Crewe Town Council was formed in 2013 as the result of a referendum, with a role to provide a strong voice for Crewe. The parish of Crewe is broken into six wards made up of a diverse community. The Council is made up of twenty elected members (Town Councillors) and a small team of officers work to deliver local services and activities including events.

About Events at Crewe Town Council

Crewe is a home to an ever growing hive of activity when it comes to events and culture and Crewe Town Council is proud to be a part of this.

Crewe Town Council has a rich history of hosting outstanding events including a regular monthly feature market, school holiday programmes, a soap box derby event, music events, Crewe Day Festival, Remembrance Sunday Service and Parade, an annual Christmas Lights Switch On and so much more! 

Events make a huge contribution to our local community and economy. They provide recreational opportunities for residents and contribute to strong, resilient communities by providing the chance for people to have an active role in the community through volunteering or participation in event activities. At their biggest, events give Crewe a raised profile, boosting inward investment and visits to the town.

The town enjoys a thriving and engaged community which is keen to express its individuality as well as welcome ideas for contemporary events from around the country. Crewe Town Council continually builds on these elements to develop a culture of active delivery of events in partnership with the community, agencies and businesses that contribute to achieving our ambition to make Crewe the place to Live, Work & Enjoy.

Crewe is in a time of change and opportunity, with redevelopment of the town centre underway and new exciting cultural projects and initiatives emerging. Local residents and organisations alike are invigorated and passionate about the role of events in the town, both now and for its future.

About the role

This role is maternity cover and will be offered on a fixed term contract. 

The role will report directly in to the Town Clerk and be responsible for the Events Officer, contractors and volunteers. You will work closely with other officers including Communications, Public Services, Community, Heritage and Support Officer. 

Crewe Town council has a rich and varied events and culture programme planned and set out  for 2026 which needs oversight while the events and culture manager is on maternity leave. This will require a suitably experienced and qualified individual to ensure delivery is consistent, compliant and maintains the usual standard of quality events and experiences delivered by Crewe Town Council.

If you’ve applied for this position before, please note that your application has already been considered.

Closing Date:  12:00pm on Friday 14th November 2025 (Please note, the closing date may be brought forward if a suitable candidate is identified before the deadline).

Expected Start Date: As soon as possible, to be discussed and agreed. 

Expected contract length:  This is a fixed-term contract to provide maternity cover for the position of Events and Culture Manager. The contract is expected to last for around 12months depending on start date.

In the event that the post-holder returns from maternity leave earlier than anticipated, the contract may be terminated with one months notice.

We’re looking for a supportive and proactive Regional Centre Manager who can enable our passionate and committed London team to deliver an excellent service for the client gardeners.

Confident business development skills are needed to identify new partnerships and expand our programme delivery to ensure the continued sustainability of the centre.

Creativity, problem solving, prioritising and the ability to manage a diverse workload, where each day is different, is key in this role.

Our Regional Centre Manager in London will be based in our Battersea Park office. Option for hybrid role with up to 2 days remote working per week.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

Job description
Job Purpose
The Head of Community will work with the Director of Services on strategic and operational planning and provide operational leadership for the range of Community services delivered by Age UK East London.

The purpose of this role is to:

• Take responsibility for the delivery of Age UK East London’s Community Service offer, ensuring its delivery requirements are met and we are responsive to new opportunities.
• Ensure that older people who are supported by the Community team also benefit from the range of AUKEL services and those provided by other local partners.
• Be an active member of our SLT, working with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development
journey.
• Build responsive and accountable relationships with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals.
• Motivate and inspire a frontline staff and volunteer team, using excellent communication skills and a strong understanding of key issues affecting older people.
• Ensure the services are meeting all KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement
approach.
• Ensure service staffing and delivery arrangements are optimal, including by assessing which services need allocated staff and which would be better delivered by a central team.
• Ensuring processes and good practice is embedded in case recording, reporting and data collection.

Key Tasks

Coordination and Management of service

• Line manage service managers and coordinators, and oversee the good management of all service staff.
• Ensure services are delivered in line with contractual requirements
• Work with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
• Ensure the team is fully conversant with the organisation’s CRM and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
• Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
• Complete and maintain relevant risk assessments.
• Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
• Support team members to supervise volunteers effectively
• Support implementation of any organisation-wide operational changes
• Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services 

Quality and Insight

• Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
• Produce quarterly insight to the Board of Trustees at committee level
• Monitor compliance in record keeping around key areas
• Continuously review and monitor services with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities

General

• Develop and nurture supportive and collaborative relationships with local community, voluntary and faith partners.
• Identify, explore and develop new opportunities that address the needs of local older people.
• Lead the development and delivery of current and future commissioned community services in AUKEL.
• Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
• Work with local partners to share best practice and develop opportunities to work together

• Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence. 
• Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
• Work with colleagues to develop new service proposals, to develop the scope and impact
of the Community team.

Leadership and management

• Engage, motivate and inspire the team
• Evaluate and manage overall team and individual performance and wellbeing
• Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
• Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
• Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
• Take a person-centred approach to line management responsibilities
• Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL

Other

• Perform other duties in connection with the general work of AUKEL when required
• To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
• To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
• Participate in learning and development opportunities and take responsibility for identifying your own learning needs

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Of operational service management within community based setting within the statutory, voluntary or private sector
• Of working with data to monitor outputs, outcomes and reach. 
• Of carrying out programme evaluation and report writing.
• Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
• Of effective collaboration and partnership development. 

Desirable

• Of engaging strategically with the local community, health and care system
• Of design and delivery of innovative, impactful health and wellbeing programmes.
• Of strategic service leadership and development.
• Of leading change

Knowledge & Understanding

• Understanding of, and expertise in, the care and support needs of older people.
• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a
trauma-informed manner.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
• Of the current health and care landscape

Skills/Attributes

Essential

• Intermediate IT skills
• Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
• Commitment to learning and development and reflective practise.
• Resilience

Desired

• Ability to speak a community language

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs.

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds we raise in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

You're an experienced people manager; you are creative and resourceful and can use this to generate customer, donor and colleague loyalty. You'll need to be well organised with great communication skills to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Our basis and values

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

*T&C's apply based on contract