Community volunteers volunteer roles in kings norton business centre, west midlands

Job Description:
Youth Advantage UK is seeking a volunteer Head of Local Operations to lead the launch and on-going delivery of its commissioned research projects in England and Wales. The focus of these projects will be obtaining and analysing primary and secondary data in order to help smaller community organisations improve their ways of working and effectively report on their impact. The successful candidate will be responsible for ensuring their teams deliver these projects within the agreed time-scales and in line with the goals agreed with the commissioning organisations, growing Youth Advantage’s reputation and reach.

Working closely with the Departmental Director, the ideal candidate will use their prior experience to effectively contribute to the organisation’s ability to enable evidence-based, positive local change. They should have excellent leadership, writing and speaking skills, IT literacy, and the ability to work well independently and in a team.

This role reports directly to the Director of Local Operations.

Job Title: Data Analyst                                                                                     

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival that celebrates Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts fair. Hosted at Kingston University Townhouse, this event engages the local community through free performances, classes, and exhibitions.

As part of this project, we are looking for a Data Analyst who can help us measure community impact, inform decision-making, and contribute to continuous improvement across programme delivery. This is a hybrid volunteer role, ideal for someone based near Kingston (travel expenses will be reimbursed). You’ll gain valuable experience working in the non-profit sector and help shape a high-profile cultural programme that has received praise from local councillors, Kingston University, and the Brazilian Consulate in London.

Position Overview:
The Data Analyst plays a key role in supporting Quilombo UK’s community and cultural initiatives by collecting, managing, analysing, and reporting data related to engagement, outreach, and programme impact. This role is crucial to enabling data-driven decision-making across teams and enhancing the visibility of outcomes to stakeholders and funders.

Key Responsibilities:

Data Collection & Management:

• Gather, clean, and manage datasets from sources including attendance logs, feedback surveys, fundraising data, and project reports.

• Ensure data integrity, confidentiality, and organisation across internal records.

Analysis & Insight Generation:

• Identify trends and patterns to evaluate the effectiveness of “Solta o Jogo” programming.

• Support strategy development through analysis of community engagement, volunteer participation, and performance indicators.

Reporting & Visualisation:

• Build user-friendly dashboards and visuals to support internal teams and partner reporting needs.

• Present clear summaries and insights to both technical and non-technical audiences.

Cross-functional Collaboration:

• Work with Programme, PR, and Marketing teams to align data insights with communication strategies and outreach efforts.

• Provide data-driven inputs for programme evaluation and future planning.

Continuous Improvement:

• Support the design of outcome tracking tools, surveys, and templates.

• Suggest enhancements to reporting systems and support data-driven fundraising efforts.

Required Qualifications:

Education:

• Bachelor's degree or working toward a qualification in Data Science, Statistics, Economics, Public Health, Social Research, or related field.

Experience:

• Experience working with spreadsheets and large datasets.

• Demonstrated ability to collect, clean, and interpret data using Excel or Google Sheets.

• (Desirable) Familiarity with tools like Power BI, SPSS, R, or Python.

Skills:

• Strong analytical and problem-solving capabilities.

• Excellent written and verbal communication.

• Ability to translate complex data into accessible reports.

• A proactive, collaborative, and detail-oriented mindset.

Benefits:

• Contribute to a nationally recognised cultural project with real community impact.

• Gain valuable experience in data analysis within the Third Sector.

• Build a portfolio of data visualisation and impact reporting work.

• Receive support and mentoring from a collaborative and diverse volunteer team.

• Reimbursement of local travel expenses.

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

About IHF
The International Humanity Foundation is a nonprofit dedicated to educating and empowering underserved children in Kenya, Indonesia, and Thailand. We believe in transparency, equal opportunity, and self-sufficiency.

Role Summary
We’re seeking experienced Fundraising Volunteers (remote) with a proven track record—at least 3 years of successful fundraising or grant writing. Your efforts will directly support our global programs and mission.

Responsibilities

Identify and pursue fundraising/grant opportunities

Craft compelling proposals and campaigns

Engage donors and support long-term funding strategies

 Work with and lead our fundraising team 

 Coordinating our At Home volunteers and Global Leadership Development candidates

Requirements

3+ years fundraising experience

Proven fundraising success

Strong writing and communication skills

Self-motivated, reliable, and results-driven

What You Gain
Strategic involvement in meaningful NGO initiatives

Opportunity to expand your global portfolio and build international credibility

Access to leadership roles and professional growth within a purpose-driven organization

A platform to make measurable, lasting impact in the lives of children and communities
Reports To:

Global Outreach Coordinator

Director of Fundraising Initiatives

�� Call for Online Volunteer Country Directors – Africa
Organization: HELPING CHILDREN INC (Nonprofit Registered in California, USA)
Position Type: Remote | Volunteer | Unpaid
 

HELPING CHILDREN INC is seeking passionate individuals to serve as Online Volunteer Country Directors in the following African countries:

Northern Africa: Algeria, Mauritania, Morocco, Libya
West Africa: Niger, Burkina Faso, Cape Verde, Gambia, Guinea, Guinea-Bissau, Togo, Mali, Senegal, Sierra Leone
Central Africa: Angola, Cameroon, Republic of the Congo, Democratic Republic of the Congo, Gabon, São Tomé and Príncipe, Central African Republic
Southern Africa: Botswana, Eswatini (Swaziland), Lesotho, Namibia
East Africa: Burundi, Comoros, Djibouti, Eritrea, Madagascar, Malawi, Mozambique, Rwanda, Seychelles, Tanzania, Uganda, South Sudan, Zimbabwe

�� Requirements:

• Passionate about child rights

• Local knowledge & community connections

• Internet access and basic digital skills

• Able to volunteer ~5 hours/week

�� To Apply:
Send your CV and a passport-sized photo 
Subject: “Country Director – [Your Country]”

Let’s build a brighter future for children—together. ��

Job Title: Public Relations Assistant                                                              

Reports To: Head of PR

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Public Relations (PR) Assistant to support the communications and public engagement strategy for the festival and wider organisational goals. This role is ideal for someone passionate about storytelling, community outreach, and brand visibility, while gaining hands-on experience in a meaningful cultural project. 

Position Overview:
The PR Assistant will support the PR Department in developing and executing external communications, engaging with local communities, coordinating media opportunities, and planning promotional campaigns. The position also includes leadership and team support responsibilities, offering the chance to build project management and people skills.

Key Responsibilities:

Media & Communications Support:

• Conduct research to inform PR planning and outreach strategies.

• Assist in writing and editing press releases, articles, and promotional content.

• Support social media content planning and scheduling under supervision.

Event & Community Engagement:

• Support the organisation and promotion of events that engage the local community.

• Foster positive community relations through public initiatives and collaboration.

• Liaise with stakeholders and partners to maximise event exposure.

Team Leadership & Administration:

• Assist in leading PR team activities and supporting volunteers with communications tasks.

• Motivate and coach team members to fill skill gaps and grow professionally.

• Manage or contribute to PR-related projects, ensuring timelines and deliverables are met.

General Support:

• Contribute ideas and feedback during staff meetings.

• Provide support for administrative tasks and internal communications when needed.

Required Qualifications:

Education:

• No formal degree required; coursework or experience in communications, public relations, or marketing is an asset.

Experience:

• Previous exposure to public relations, event coordination, or social media strategy is desirable.

• Familiarity with community engagement and nonprofit promotion is a plus.

Skills:

• Excellent written and verbal communication.

• Strong understanding of social media platforms and content strategy.

• Organised, proactive, and adaptable with a positive, solution-oriented approach.

• Confident team player with basic leadership and project coordination ability.

• Knowledge of online and offline marketing tactics.

• Event planning experience is an advantage.

Benefits:

• Build real-world PR and event coordination experience in a mission-led organisation.

• Enhance your leadership, communication, and project planning skills.

• Gain references and portfolio work to support future career opportunities.

• Work remotely with flexible hours and a supportive team.

• Travel expenses reimbursed for any required in-person events or meetings. 

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

Thank you for your interest to become a Fosterer at Cats Protection! We are looking for volunteers to foster cats and kittens in the South Ayrshire area of Scotland.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food
• Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

• You must live in the South Ayrshire area of Scotland
• A stable, safe and compassionate environment in your home (separate room minimum size 3.6m squared - essential to meet UK animal welfare standards)
• Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction
• A willingness to complete some training in order to provide high standards of cat welfare
• Introduce cats to prospective adopters so they can find their forever home
• You can find out more about being a Fosterer on our website

Time expectation

Our volunteer fosterers usually spend around one and a half hours per day (around 10 to 13 hours per week) in this role, but this might vary depending on the number of cats or kittens in care.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Are you passionate about creating a culture of welcome for refugees in the UK? Do you have extensive experience in the governance of a charity or public sector organisation? This could be the perfect role for you! 

STAR is a dynamic and exciting national charity which makes a huge impact on a small budget. We are looking for our new Co-Chair of Trustees. We are looking for individuals who are passionate about creating a culture of welcome in the UK for refugees ,who believes in the power of young people as changemakers and who wants to empower refugees to reach higher education to join our board of trustees. 

 The ideal candidate will have extensive experience in the governance of a charity or public sector organisation and be able to commit to at least 2 years in the role.

We are in particular looking for applicants who: 

• Have lived experience 
• Have HR experience 
• Have campaigns experience, in particular hybrid campaigning.
• Have charitable fundraising experience. 

 Applications from persons with lived refugee experience are highly encouraged. 

Role Description

To provide strategic oversight of:

• STAR’s compliance with its Articles of Association, policies, and law; 
• STAR’s compliance with all funding conditions and contracts;
• Whether STAR is best using its resources to meet its objectives; 
• The effective and efficient administration of STAR;
• Monitoring and reporting of financial information; 
• STAR’s funding and expenditure situation; and
• Implementation of STAR’s Equal Opportunities Policy and Safeguarding Policy in employment and service delivery.

Also to:

• Contribute actively to STAR by giving strategic direction and evaluating performance against targets
• Attend and prepare for board meetings
• Appoint board members and officers via the procedures in this policy
• Approve accounts
• Ensure that STAR and the board safeguard STAR’s values and reputation
• Provide any other assistance the board or STAR may require, as appropriate, particularly utilising any specialist skills or experience they may have.

Specific responsibilities of the Co- Chair

• Ensure the proper management of board meetings, including setting agendas in consultation with the Director, chairing meetings, facilitating discussions and decision;
• Oversee the administration and coordination of any sub-committees; 
• Monitor implementation of board and sub-committee decisions;
• Take "Chair’s action" between meetings, where an immediate decision is required;
• Serve as line-manager to the Director, and conduct regular planned supervision and appraisal;
• Represent Board as required to the public or external parties such as funders and government; and
• Keep other officers fully informed so that they can deputise if necessary
• Working alongside and in collaboration with the other STAR trustee co-chair, sharing responsibilities and ensuring excellent communicative shared working.

Person Specification 

Essential 

• Experience of governance of a charity or public sector organisation
• A commitment to STAR’s values
• An awareness of issues affecting both STAR and the wider refugee sector, the ever shifting landscape of refugee policy and media coverage, or a willingness to learn and stay abreast of these current topics and new developments. 
• A willingness to devote the necessary time and effort to prepare for and attend regular STAR meetings for at least 2 years
• Integrity and good independent judgement
• Strategic vision and an ability to stay focused on strategic objectives
• Willingness to take part in STAR discussions, contribute constructively and listen to others
• Understanding and acceptance of the legal duties and liabilities of trustees of a charitable company
• Ability to work effectively as a member of a team
• Ability to maintain confidentiality
• A commitment to the principles of Equality, Diversity and Inclusion, as well as an understanding and acceptance of the Equal Opportunities Policy
• Willingness to undertake training required to allow them to fulfil their duties.

Desirable 

Five years experience in one or more of:

• Working with people seeking asylum and refugees;
• Other work with the asylum/refugee/migrant sector;
• Charitable fundraising;
• Voluntary sector issues, such as trends for charities and partnership/network formation;
• Organisational development, growth or change;
• Human resources;
• Financial management/accountancy;
• IT;
• Negotiations;
• Marketing and public relations;
• Lobbying, advocacy and campaigning regarding social justice or social policy;
• Management and administration of a charity, for example as a director or trustee;
• Campaigning;
• Social Media/ Communications 

About Student Action for Refugees

STAR (Student Action for Refugees) is the national network of students building a society where refugees and asylum seekers are welcomed and can thrive. 

Set up by students at Nottingham University in 1994, STAR is creating a more understanding, just and welcoming society by: 

• empowering young people to be changemakers; 
• providing practical support and connecting local communities through volunteering and student volunteer led community projects; 
• challenging the structural barriers that refugees and asylum seekers face when seeking protection and building new lives in the UK; 
• Sharing trusted information about asylum and the lived experience of refugees to combat misinformation, hostile narratives and instead spread compassion and humanisation 

We have a small staff team who train and support the network and lead on national campaign and advocacy work, with expertise in improving access to higher education for forced migrants.

Here are just some of our highlights from last year:

• 37  STAR university student society groups, across 28  towns and cities, run by 222 STAR student leaders. 
• 262 events were organised by STAR groups to educate, campaign, and fundraise for a more welcoming UK, from art exhibitions to cookery classes and film nights.
• 1,280 refugees and people seeking asylum were supported by 413 volunteers  through 28 community projects and 25 one off volunteering events. 
• 100s of students mobilised to support calls for better treatment of refugees in the UK including standing against detention, for a fairer plan for refugees and to lift the ban on work.
• 88 UK universities now offer sanctuary scholarships for refugee students. The STAR staff team was involved in the development of many of these new scholarships and the improvement of  existing scholarships. We also ran workshops for hundreds of  university staff. 
• 15 STAR groups campaigned for Equal Access at their institutions and 4 won!
• 65 aspiring refugee students were supported by our mentoring project and we provided signposting and advice about accessing HE to over 470 people.

If you would like an informal chat before applying, please get in touch.

Deadline for applications: 11th July 2025

Interviews: Rolling

Role: Head of Local Operations (Scotland & Northern Ireland)

Job Description:
Youth Advantage UK is seeking a volunteer Head of Local Operations to lead the launch and on-going delivery of its commissioned research projects in Scotland and Northern Ireland. The focus of these projects will be obtaining and analysing primary and secondary data in order to help smaller community organisations improve their ways of working and effectively report on their impact. The successful candidate will be responsible for ensuring their teams deliver these projects within the agreed time-scales and in line with the goals agreed with the commissioning organisations, growing Youth Advantage’s reputation and reach.

Working closely with the Departmental Director, the ideal candidate will use their prior experience to effectively contribute to the organisation’s ability to enable evidence-based, positive local change. They should have excellent leadership, writing and speaking skills, IT literacy, and the ability to work well independently and in a team.

This role reports directly to the Director of Local Operations.

Are you committed to delivering high quality care? Do you have experience working as part of a multidisciplinary team?

As a County Clinical Lead of the West Midlands, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.

St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.

We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county

The post will also interact with relevant Communities of Practice to share learning, advice and best practice

Ensure clinical practice standards are upheld - Support for the recruitment and retention of healthcare professionals. - Oversee clinical operations and community delivery. - Conduct regular audits to monitor and assure the quality of clinical activities. - Ensure clinical leadership, advice, and support are readily available to the County Commissioner and colleagues. - Provide oversight and scrutiny of all clinical activities within the County. - Facilitate clinical coordination across the County.

This role will provide the County Commissioner, the wider County Council team and your Community Networks, with quality, evidence-based advice, guidance, and support in the day-to-day delivery of clinical care in your county, working with local colleagues across all disciplines.

Closing date for this vacancy is the 13th July 2025

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

Join us in leading positive change!

Quilombo UK is looking for an experienced Research Assistant, who would love to join a growing organisation.

The Research Assistant role offers a great opportunity for the right person who is looking to: 

• Gain experience in the Third Sector. 

• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Since its creation, Quilombo UK has collected a great amount of information, evidence and items through projects, fundraisers, events etc.

• We are looking for a team member to find published materials related to Quilombo UK key objectives and interests, especially cultural and racial diversity, and stereotypes in UK communities. The materials include all types of evidence, articles, journals, newspaper columns, local and global news stories. 

• The researcher will help to collect information that can be used as an evidence base to help inform future activities, and also in exhibitions, workshops, and community events. 

• We are looking for a self-starter who can source, collect, and share relevant materials independently. You will also be working closely with our Professional Development Programme participants in relevant areas such as Marketing and PR.

• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills and be able to explain concepts and projects concisely and accurately. 

• You will be self-starting and willing to research the various projects that we have carried out and catalogue all the evidence collected.

• You will need to have good communication and team-working skills as you will be working closely with Marketing & PR and other members.

• Committed to working with the community with a passion for helping others less fortunate.

• Be computer literate - a good understanding of Microsoft Word is essential and Excel skills are beneficial although support from other members will be provided if necessary.

• To show professionalism at all levels and in all environments 

• Be a strong team player.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Proficiency in Microsoft and Excel

• Can work without much supervision.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

About QuilomboUK

QuilomboUK is a dynamic organisation that fosters diversity, equity, inclusion (D&I), and social justice. We believe in a People First approach, ensuring our strategies and operations align with our mission to create equitable workplaces and communities. Join us during this exciting phase of growth as we amplify our impact through innovative people practices.

Role Overview

As a People Partner, you will play a pivotal role in shaping our organisational culture by driving initiatives in organisational development, change management, employee engagement, and recognition. You’ll act as a strategic partner to all departments, ensuring their goals align with our People First philosophy. This role is ideal for someone passionate about social justice, D&I, and building inclusive environments where every voice matters.

Key Responsibilities Organisational Development & Change Management

• Design and implement OD initiatives to enhance team effectiveness, agility, and alignment with QuilomboUK’s mission.
• Lead change management projects, ensuring smooth transitions during organisational growth or restructuring.
• Develop strategies to foster leadership capabilities and a culture of continuous learning.

Employee Engagement & Recognition

• Create innovative engagement programs (e.g., surveys, focus groups) to elevate employee voice and belonging.
• Design recognition frameworks that celebrate contributions aligned with our values, especially in D&I and social justice.
• Analyse engagement data to identify trends and recommend actionable improvements.

People Partnership & Collaboration

• Partner with department leaders to integrate People First strategies into their operations and objectives.
• Provide coaching to managers on inclusive leadership, conflict resolution, and team dynamics.
• Ensure departmental policies reflect QuilomboUK’s commitment to equity and social justice.

Diversity, Equity, Inclusion & Social Justice

• Embed D&I principles into talent processes, from recruitment to career development.
• Lead initiatives that advance social justice internally (e.g., ERGs, bias training) and externally (community partnerships).
• Track and report on D&I metrics to measure progress and identify gaps.

Compliance & Best Practices

• Stay updated on employment law and HR trends, ensuring compliance while advocating for progressive practices.
• Promote a culture of accountability and inclusivity through equitable policies.

Qualifications

• Experience: 5+ years in HR, organisational development, or as a People Partner, ideally in mission-driven sectors.
• Skills:
• Expertise in change management, engagement strategies, and OD frameworks.
• Strong stakeholder management and communication skills.
• Proficiency in HR analytics and project management.
• Knowledge: Deep understanding of D&I practices, employment law, and social justice principles.
• Alignment: Passionate about QuilomboUK’s mission and values.

Personal Attributes

• A champion for equity and inclusion, with empathy and cultural competence.
• Adaptable and resilient in fast-paced environments.
• Proactive problem-solver with a collaborative spirit.

Why Join QuilomboUK?

• Impact: Drive meaningful change in D&I and social justice through your work.
• Culture: Join a supportive, inclusive team where innovation and authenticity thrive.
• Growth: Opportunities for professional development in a scaling organisation.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Let’s build a more equitable future together. ��✊��#PeopleFirst #SocialJustice #DiversityAndInclusion

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.

This role could be for you, if you:

• Would like to make a real difference in someone’s life
• Want to challenge loneliness and can commit to a weekly phone call
• Are a good listener
• Are empathetic, patient and of a caring nature
• Have good verbal and inter-personal communication skills
• Recognise the importance of confidentiality and can uphold this in practice
• Are committed to inclusion and treating people with dignity and respect

Requirements of a Befriender include:

• Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
• Completing an online call log record promptly after each phone call
• Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
• Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
• Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

Benefits of this role may include:

• Knowing you are making a difference to someone’s life
• Joining the Omega Team who are taking action against loneliness and isolation
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Support and training provided:

• Omega Chatterbox induction program
• Safeguarding training
• Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
• Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
• Monthly Befriender group support meetings via the Zoom app

Location of the role:

• Home-based

When are you needed:

• Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

This flexible home volunteering role is worthwhile and rewarding. Make a real difference writing letters. As a Volunteer Penpal Writer you’ll be a key member of the Letterbox Team. Your letters will cheer someone up and establish a trusting, supportive relationship with a client who might be lonely or socially isolated.

What tasks can this role include (some or all of the following):

• Writing letters to clients
• Building trust and companionship with a client through correspondence. Omega befriends a variety of people including: caregivers, the lonely, isolated or people with ill-health.
• Liaising with the Letterbox Team by email or post.
• Respecting service standards, appropriate boundaries and recognising the policies and procedures that are necessary when befriending adults at risk.
• Making suggestions to help us improve the service we provide to clients and Volunteer Pen pal Writers.

This role could be for you, if you:

• Enjoy writing and receiving letters
• Are enthusiastic and self-motivated
• Associate strongly with Omega’s values and strategy
• Have knowledge or understanding about a variety of client issues including caring, feeling isolated and lonely and its impact on people and society
• Have satisfactory written and inter-personal communication skills
• Recognise the importance of confidentiality and can show this in practice
• Are committed to inclusion, treating people with dignity and respect

What support and training will be provided?

• Feedback from clients and colleagues
• Regular and ongoing support from Letterbox Team Leader
• Answering questions
• Stationary and pre-paid envelopes can be provided making the service free.
• Opportunity for peer support events and invitation to Omega events
• Reward system and opportunity for volunteer of the month rewards

What are the benefits for you?

• Knowing you are making a difference to someone’s life by doing something you enjoy
• Joining the Omega Team, who are taking action against loneliness and isolation as well as helping people in crisis
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

Location of the role:

• Mainly your home

When are you needed?

• At a time to suit you

Trustee

Trustee Recruitment - Lead with Purpose: Become a Trustee and Help Achieve a Life Unlimited. 

Your experience. Your voice. Your impact.

At Cystic Fibrosis Trust, we believe in a world where everyone with cystic fibrosis (CF), can live a life unlimited — and we’re inviting passionate individuals to join us on this powerful journey.

This is more than a governance role — it’s an opportunity to help guide strategic decisions that impact lives, influence national initiatives, and accelerate progress for a community that deserves nothing less than a brighter future.

Location: Remote / hybrid
Commitment: Flexible, approx. one day per month
Positions available: Multiple
Remuneration: Voluntary (reasonable expenses reimbursed)

About us

Cystic Fibrosis Trust is the UK’s leading charity dedicated to uniting for a life unlimited for everyone with CF – one of the most common life-limiting genetic conditions.

Our team of dedicated staff, volunteers, and Trustees works alongside people affected by CF to fund life-changing research, promote world-class clinical care, and provide essential advice and support.  We champion a community that is united by strength, compassion, and hope.

Our work relies on the generous donations of our supporters.

About the role

As a Trustee, you’ll play a pivotal role in shaping our vision, values, and strategic direction, developing our aims, objectives, and goals. Your leadership will help us make decisions that matter, and your voice will help steer us toward a stronger, inclusive future.  Trustees typically serve a three-year term, with the option to continue for a second.

This is a voluntary role (unpaid), but reasonable expenses can be claimed for travel to attend meetings in person.

Time Commitment: up to one day a month on average, comprised of preparation for and attending meetings, away days and Trust related activities

Who are we looking for?

We welcome applications from individuals of all backgrounds and experiences.

Due to our normal rotational retirements and trustee terms of office we have several vacancies.  We are keen to increase the representation of people with lived experience of CF and are particularly interested in applications from all people who can offer professional skills and experience in:

• finance and accountancy
• legal practice/law
• fundraising and income generation
• marketing and communications
• data and digital strategies
• basic science research
• non-clinical CF professions (e.g. psychology or social worker)

As part of our long-term succession planning, we would also welcome interest from candidates who may be open to taking on additional Board leadership responsibilities in the future, e.g. Chair, treasurer, or committee roles.

The cystic fibrosis community is diverse, encompassing people of all ages and backgrounds. We are committed to ensuring that this diversity is reflected on our Board. We are especially interested in hearing from those with lived experience of CF, disabled individuals, and candidates from Black, Asian, and minority ethnic communities, as well as LGBTQI individuals. We value fresh perspectives and encourage applications from first-time trustees.

Why Join Us?

• Make a meaningful impact on the lives of people affected by cystic fibrosis.
• Engage with dynamic peers who are driven, forward-thinking, passionate and purpose-led.
• Help drive an inspirational mission that blends science, support, and community.
• Play a critical role in shaping our strategic direction, ensuring robust governance, and championing equity, diversity and inclusion.
• Gain valuable experience in governance and strategic planning.
• Use your expertise to fuel lasting change.

 
If you are passionate about making a difference for people with cystic fibrosis, this is your moment.  Please get in touch.

Ready to Make a Difference?

Please download the Trustee Recruitment Pack for more information about the role and how to apply or click the button above “Redirect to the recruiter”

Important Dates

Closing date for applications: Wednesday 20 August 2025 
First interview: Week commencing 8 September 2025
Second interview: Week commencing 15 September 2025

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