Community volunteers volunteer roles in north kensington, greater london
Who they are
Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.
The role What will you do?
● Complete an introduction for your role.
● Maintain an awareness of how the local Citizens Advice is operating.
● Read papers for board meetings and attend six board meetings per year.
● Work on specific projects with other trustees or staff within the local Citizens Advice to further the strategic objectives of the local Citizens Advice.
● Provide support and assistance to the Chair and the Chief Officer in carrying out their responsibilities, acting as a ‘critical friend’ and sounding board.
● Take on specific responsibilities delegated by the Chair, e.g., supporting new trustees with their induction.
● Carry out the Chair’s duties in their absence, with the acknowledgment of the board as being capable and suitable to do so.
● Be prepared to take over as Chair in the near future.
● Be open to approaches, where appropriate, from other trustees about the work or judgment of the Chair. The Vice Chair will then discuss any issues arising with the Chair or National Citizens Advice.
● Take an active role in discussions during board meetings and work with other trustees to:
● Set policy and strategy direction, set targets, and evaluate the performance of the local Citizens Advice.
● Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.
● Ensure that the service plans for the recruitment and turnover of staff and volunteers.
● Review their own work and how effectively they operate, including action for improvement.
Introduction
Do you care about the future of the countryside in North and East Yorkshire? Do you have skills and experience in supporter development/fundraising that you could bring to our work? CPRE North and East Yorkshire are looking for a Trustee and Supporter Development Lead to contribute to our important work protecting our beautiful local countryside and green spaces.
Who we are
CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:
- The right development in the right place
- Active support to improve biodiversity and
- Countryside protection from climate change impacts and contribution to climate change solutions.
Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.
The role
Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live. But with your support we can do even more!
In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations. However additionally as our Lead for Supporter Development you will use your specialist knowledge to inform and guide the Trustee Board in this area and coordinate and drive forward related activities to meet agreed aims. As part of this remit, you will also oversee the recruitment of a Communications and Supporter Care Officer (a brand new role) and have ongoing responsibility for communicating organisational requirements and providing feedback to the individual once engaged.
+Trustees initially serve a three-year term and may serve up to six years in total.
What we need and what’s in it for you
You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level expertise in Supporter Development/Fundraising. By volunteering with us you’ll be using what you know to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside. Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership. Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website CPRENEY.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Admissions Assistant
You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you.
The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:
- Welcoming and engaging with visitors, sharing information about the museum and its collection.
- Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
- Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
- Creating positive experiences to encourage return visits and word-of-mouth recommendations.
- Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
- Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
- Conducting online research and building contact lists to support marketing efforts.
- Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!
Who we’re looking for:
We’d like to extend an invitation to anyone, particularly members of the local community. Full training will be provided, we are looking for anyone with:
- Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
- Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
- Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
- Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
- Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
- A good telephone manner
- Good team working skills
This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.
Training and support:
All volunteers will first be invited for a trial shift. We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.
Availability:
We are primarily looking for Saturday volunteers, as this is our busiest day. We are looking for volunteers who would ideally like to donate 2-4 shifts per month, either as a 10-1.30pm shift, or a 1.30-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.
Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference?
Do you believe everyone deserves a second chance?
No Going Back, an innovative and forward-thinking charity, is looking for dedicated volunteers to support a series of pre-employment workshops for ex-offenders preparing to re-enter the workforce. This is a powerful opportunity to help individuals on their journey to rebuild their lives, gain confidence, and take meaningful steps toward sustainable employment. Join us and be part of a movement that changes lives - one second chance at a time.
About Us
We are a committed and compassionate charity focused on providing support and opportunities to individuals who have faced significant challenges in their lives. Our mission is to empower ex-offenders by equipping them with the skills, knowledge, and confidence needed to secure meaningful employment and lead fulfilling lives.
As a Workshop Support Volunteer, you will:
- Assist in the preparation and delivery of pre-employment workshops.
- Provide one-on-one support to participants during sessions.
- Help facilitate group discussions and activities.
- Offer encouragement and guidance to participants as they develop their CVs, cover letters, and interview skills.
By volunteering with us, you will:
- Make a positive impact on the lives of ex-offenders.
- Gain valuable experience in teaching, mentoring, and community support.
- Meet new people and expand your professional network.
- Receive training and support from our experienced team.
- Be part of a supportive and friendly community of volunteers.
Join us in supporting ex-offenders as they reintegrate into the workforce. Together, we can build a more inclusive and supportive community for all.
We welcome volunteers from all backgrounds, but we do have a few requirements:
- A genuine desire to help ex-offenders integrate back into society.
- Strong communication and interpersonal skills.
- Patience, empathy, and a non-judgmental attitude.
- Availability to commit to a regular schedule of workshops and mentoring sessions.
Introduction
Do you care about the future of the countryside in North and East Yorkshire? Do you have skills and experience in in policy development in or for Local Authorities that you could bring to our work? CPRE North and East Yorkshire are looking for a Trustee and Local Authority Communications Lead to contribute to our important work protecting our beautiful local countryside and green spaces.
Who we are
CPRE campaigns nationally and locally for positive solutions which safeguard the long-term future of our precious countryside which is facing multiple threats. At national level, the charity produces in-depth research and sound arguments to press government, Parliament and other decision-makers to support our countryside, be it national landscapes or simply much loved local green spaces, through policies which ensure:
- The right development in the right place
- Active support to improve biodiversity and
- Countryside protection from climate change impacts and contribution to climate change solutions.
Here in North and East Yorkshire, the largest of the CPRE regions (6,900 square miles!), we have a successful track record of enabling residents and community groups to help shape development in ways that enrich the countryside around them. We also use our planning expertise to proactively campaign for local authority planning policies that safeguard and enhance our beautiful and varied landscapes.
The role
Our small but energetic team of volunteer Trustees enable people to protect the countryside they love and enjoy the benefits it brings wherever they live. But with your support we can do even more!
In joining us as a Trustee on the Board you’ll have a general role in developing the charity in line with our strategy and, together with other Trustees, ensuring compliance with Charity Commission and other legal and governance regulations. However additionally as our Lead for Local Authority Communications you will use your particular knowledge of policy development in this arena to inform and guide the Trustee Board on Local Authority campaigning and coordinate and drive forward related activities to meet agreed aims.
+Trustees initially serve a three-year term and may serve up to six years in total.
What we need and what’s in it for you
You don’t need to have prior Trustee experience but we are looking for applicants with manager/senior level experience in policy development in Local Authorities and/or as policy advisor to Local Authorities. By volunteering with us you’ll be using what you know to help find positive solutions for the major issues facing the countryside and the environment as well as being part of a group of people who share your passion for the countryside. Our friendly team will provide you with initial training and support to develop in your role. You’ll gain valuable skills and experience in charity governance and leadership. Further information on role responsibilities and our skill requirements are provided in the supplementary documents available on our application website, CPRENEY.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the West Hertfordshire Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Volunteer Peer Mentor (Lived Experience of Substance Use)
Make a Difference Through Your Recovery Journey
We are looking for passionate individuals with personal lived experience of substance use recovery to join our team as Volunteer Peer Mentors within the RhEST (Regional Homeless Engagement with Substance Treatment) service.
As a Volunteer Peer Mentor, you will help bring visible recovery to people experiencing homelessness and substance misuse. Your lived experience can inspire hope, build trust, and help others take meaningful steps toward change.
In this role, you will:
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Accompany individuals to appointments and group activities
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Provide one-to-one peer support
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Help shape and improve the services we deliver
This role is open only to those with personal lived experience of substance use and recovery. We believe that your insight and experience are vital to the work we do.
Join us to:
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Support others in their journey
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Build your skills and confidence
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Be part of a compassionate and dedicated team
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Find out more by contacting us at or emailing
Service Area
RhEST – Regional Homeless Engagement with Substance Treatment
Town
London
Status
Part-time
Contract Type
Volunteer
About RhEST
The RhEST service recruits, trains, and develops Peer Mentors and Volunteers to support and engage individuals who sleep rough in London. Our work removes barriers to accessing treatment, helping clients navigate substance misuse services from scripting to inpatient care.
Our Peer Mentoring Program is a key part of RhEST. Built on compassion, empathy, and empowerment, it enables individuals with lived experience to help others on their journey toward recovery and reintegration into society.
Purpose of the Role
As a Peer Mentor Volunteer, you will:
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Support the running and delivery of services.
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Facilitate group sessions and activities.
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Provide support and encouragement to people accessing community services.
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Use your lived experience to help design and co-produce services and support new initiatives.
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Offer one-to-one peer mentoring to service users referred to the program, where appropriate.
What We Offer
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Comprehensive six-day training and ongoing support for Peer Mentors.
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Regular supervision every 4-6 weeks.
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Opportunities to develop new skills in communication, group facilitation, and leadership.
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The chance to contribute to meaningful change in the lives of others and your community.
We use our expertise to support people in their personal recovery and to improve their lives.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kith & Kids
We provide activities, opportunities, information, and support for people with a learning disability or autism, their parents, and siblings.
For all our projects and activities we are dependent on volunteers.
Our Weekend Clubs
10.00am to 1.30pm and/or 1:30pm to 6.00pm, monthly, Saturdays during term time.
We are currently looking for energetic and enthusiastic volunteers, to join us on our fantastic fun-filled Weekend club activities.
Volunteers and our members who have disabilities get to know each other as they take part in fun and challenging workshops including sports & games, arts & crafts, cooking and enjoying a day out in London once a term.
What you'll do
On the club you and a fellow volunteer will be paired with one of our members with a learning disability or autism. You'll support and encourage them to take part in a wide range of activities led by professional therapists and workshop leaders.
Our aim at a Kith & Kids’ club is that everybody has lots of fun in an environment in which our members feel safe and relaxed and can fully express themselves. We aim that our members receive 2:1 volunteer support. This helps ensure that the sessions have lots of energy and enthusiasm. It also gives new volunteers a chance to learn further support tips from experienced volunteers.
Our Weekend Clubs also allow our members to develop key skills and relationships in a fun, friendly and safe setting that is individually centred on their needs.
Workshops include music, drama, arts & crafts, sports & games and much more. We even enjoy trips out! Recently groups have attended swimming, museums, crazy golf, and bowling.
Not only is it a session full of fun and games for you and our members, but you are also a vital part in supporting them to develop their social skills in a day-to-day environment.
Come along and get involved!
Male volunteers especially welcome (we need more)!!
Requirements
What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 18.
How much time?
The clubs run Sat monthly, 10.00am to 1.30pm and/or 1:30pm to 6.00pm, in term time only.
The more clubs you do, the more you'll build close relationships with the members you'll be supporting and will create the most impact.
What we can offer you
We can reimburse your travel expenses.
We'll also provide excellent training before the project, and lots of helpful support.
By volunteering on our clubs, you'll also:
- Use and develop your skills
- Learn something new, get involved in fun activities with others
- Increase your confidence
- Meet new people and make friends
- Gain experience for (other) work
- Give something back to the community
- Do something fun and satisfying in your spare time
- Challenge yourself
What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.
This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and gives the opportunity to develop some new skills and expand your knowledge in our workshops.
Topics we cover include:
- Communication
- Autism
- Supporting emotions
- Safeguarding
- Creativity & Participation
- Epilepsy
When do I need to come?
Volunteers must attend training and complete a free DBS check before taking part.
We'll be running face-to-face training in north London starting in mid-May with lots of other dates to choose from.
In the meantime, we'll be meeting volunteers online.
Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Camden Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Lambeth and Southwark Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providing a confidential non-judgemental listening ear to Residents and Staff. Supporting those wishing to develop their spiritual journey from a Christian perspective. The role will be based across one of our hostels in Watford, Borehamwood, Bishop's Stortford, Welwyn Garden City, Hatfield or High Wycombe,
Activities include:
- Proactively engaging with Residents and staff to build safe relationships and trust
- Offering a ‘listening ear’ to all and giving emotional support
- Sensitively discerning when to offer prayer and support from a Christian perspective, and when to use faith based language
- Be inclusive and welcoming to people of all religious faiths and none, referring people to other faith communities as appropriate
- Working alongside support staff, volunteers & local agencies
- Maintaining records of support and feeding back concerns about Resident welfare to Staff/Line Manager.
- Attend regular volunteer team meetings
- Being proactive in seeking spiritual and emotional support for your own benefit as this is a challenging role.
Additional activities could include:
- Facilitating group work for example: Retreat Programme, Bible Study, prayer or Mental Health Support.
- Welcoming new Residents by phone or in person
- Leading or helping with Chaplaincy lead events: Easter/Christmas activities, Remembrance Services
- Being an ambassador for YMCA’s mission in local Churches
Skills/Qualities/Experience:
- Be a good and active listener who can support others
- Be of a friendly, welcoming and cheerful disposition
- Self-motivated, reliable and punctual
- Sensitivity and courage to care for people experiencing a range of distressing situations including: grief, trauma, poor mental health, substance misuse, suicidal thoughts.
- A commitment to your own spiritual development
- A good understanding of the Christian faith, as well as some understanding of other faith traditions
- Ability to use both faith and non-faith based language, as appropriate
- Good communication skills in English; in person & over the phone
- A willingness to learn new things and get stuck in
- Ability to maintain confidentiality
- Ability to work as part of a team
- Respect the Christian ethos of the YMCA and uphold its values
- Always be prepared to give an answer to everyone who asks you to give the reason for the hope that you have
Training Support:
- A full induction to the service and specific site will be provided
- A one day ‘Chaplaincy Essentials’ training, plus a menu of additional training will be made available
- Online training: Safeguarding (Adults & Young People), Fire Awareness, Manual Handling
- Ongoing support and regular 1:1 meetings with your line-manager
- Team meetings and social events
- Mileage and expenses may be payable
You will need 2 x references and a DBS (we will apply for and fund this).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you enthusiastic? Do you enjoy event work and interacting with the general public?
Why we want you As a community fundraising volunteer you will play a vital part helping with fundraising activities, the proceeds of which will go directly towards our vital animal welfare work.
Key Responsibilities
- Assist with and participate in fundraising events and ad hoc fundraising activities
- Provide support for events e.g. baking cakes
- Advertise and promote our fundraising schemes
- Ensure best practice in fundraising
- To act at all times as a good ambassador for the RSPCA
- Work alongside other volunteers, members of staff and the public ensuring excellent customer service at all times.
What’s in it for you
- The chance for you to make a positive impact on animal welfare
- You will make a tangible difference to the lives of animals
- Meeting like-minded people
- An insight into the fantastic work of the RSPCA, including monthly newsletters and invitations to exclusive online talks
- You’ll develop your skills and knowledge in a friendly and supportive environment
If you love working with the public and think you’ve got what it takes to be the face of the RSPCA, this may be the role for you. Click ‘apply’ and tell us more about you.
The client requests no contact from agencies or media sales.
The People and Culture (P&C) Committee is responsible to the Board of Trustees for oversight of the People and Culture Strategy and its effective implementation, including the Equity, Diversity and Inclusion agenda. The scope of the P&C Committee includes HQ volunteers as well as the staff workforce. It sets and reviews the salary of executive management; oversees the annual cost of living review, is focused on developing the right working culture for the organisation and scrutinises and approves HR policies.
The role of an Independent Member is to provide the People and Culture Committee with advice, guidance and scrutiny to assist the Committee in making key decisions.
Main Responsibilities
Along with other members of the Committee:
- Review the People & Culture Strategy which supports the organisational strategy and recommend it to the Board
- Act as advisor to ensure Equity, Diversity and Inclusion considerations for staff and HQ volunteers underpin the objectives within the People & Culture strategy
- Conduct high level monitoring and oversight of the achievement of objectives within the People & Culture strategy
- Oversee the HR function to assure that we are legally compliant, effective and responsive to the needs of the organisation and its people
- Ensure that the culture of the organisation is appropriate to achieve its objectives and support its values
- Monitor HR key performance indicators to assure the Committee and the Board that the Scouts is a good employer
- Ensure that robust and suitable HR policies and procedures are in place, that ensure fairness, equality and best practice in the management of staff, including an effective Reward Policy to underpin the successful recruitment and retention of staff
- Recommend to the Board the annual staff pay award
- Ensure the effective recruitment of ELT members via the Chair of the Committee
- Approve remuneration for ELT (with the exception of the Chief Executive whose remuneration is determined by the Board)
- Ensure an effective performance management policy and appraisal process is in place for ELT
- Assure itself that staff/volunteer relationships are effective
- Oversee the wellbeing of our people, working in collaboration with the HQ Health, Safety and Welfare Committee.
The person
A commitment to the vision and values of Scouting and the ability to challenge the Association’s policies and practices positively are essential.
Candidates should:
- Have a strong track record of achievement, especially in the area of Reward and Recognition
- Have experience of contributing to, supporting and or/leading HR policy formulation and culture setting across a large organisation or movement
- Have experience of designing and managing pay, benefits and non-financial incentives to motivate people
- Have a breadth of vision and a grasp of governance issues alongside an eye for detail
- Have unquestioned integrity, effective communications skills and experience of high-level discussion
- Have an understanding and commitment to The Scout Association’s evolving strategic plan and vision
- Be able to digest and act upon large amounts of written material, and have the ability to consider and constructively challenge the performance, strategy and objectives of The Scout Association
- Have experience of the Scout Movement and, ideally, the role of HQ volunteers
- Have experience of working at, or volunteering with, a charitable organisation
Time Commitment
For this role, the appointed candidate should expect to spend the equivalent of a day per quarter on The Scout Association’s work after the induction phase. This is based on preparation for and attendance at the scheduled People and Culture Committee meetings (three in each year, generally two meetings online and one face to face in London)
Appointment term
Appointments are typically for an initial three-year term, with the possibility of a further term of three years subject to a satisfactory appraisal.
Remuneration and expenses
In common with other registered charities, there is no remuneration directly associated with the role, although the Association will reimburse fully for all reasonable and properly documented expenses incurred in performing duties in accordance with the Association’s Expenses Policy.
We're Scouts and everyone is welcome here. Every week, we help almost half a million people aged 4-25 develop skills for life.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based in the Reception of the Main Gallery, you will be the first point of contact for visitors to the Gallery, giving a warm welcome, assisting with enquiries and ensuring a high-quality visitor experience. You will also support the day to day running of the Gallery, dealing with administrative duties and supporting the Gallery Shop, sharing product information with visitors and taking sales.
Tasks and Responsibilities
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Welcoming and engaging visitors, providing information about the gallery and programmes
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Responding to telephone, email and face to face enquiries
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Being a visible presence in the Gallery space, ensuring everyone’s safety and the security of artwork and our retail space
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Guiding visitors around the gallery and wider site
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Assisting with sales and shop displays, including cash handling
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Maintaining a neat and tidy reception and retail area
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Supporting our retail work, with stocktaking, pricing and other tasks
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Monitoring visitor numbers and contributing to evaluation initiatives
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Representing the Gallery and Richmond Arts Service
What we hope you will get from the role
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The opportunity to meet new people and engage with the local community
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Improved and demonstrable administration and communication skills
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Valuable insight and experience of a contemporary art gallery, crossing the arts, cultural and heritage sectors
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An understanding of the breadth of arts activity offered by Richmond Arts Service
Training and Support
We will provide training and an induction which covers all aspects of the role. On-going support and supervision will be provided by staff throughout your time with us. Additionally, there are regular training sessions to supplement and further your initial training, as well as a varied programme of volunteer events and activities to join in, meet people and learn something new!
Desirable qualities and experience
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Enthusiasm for meeting and engaging with people and sharing information
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Interest for contemporary art, local history and/or heritage
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Able to answer enquiries in a friendly and helpful manner
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Willingness to learn, particularly administrative skills
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Enjoys being part of a team
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Ability to complete tasks independently
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Good time keeping
Availability
The gallery is open to the public Tuesday to Sunday, 10am – 5pm, with two volunteer shifts a day, 10am – 1pm and 1pm – 5pm.
We ask for a minimum commitment of one shift every fortnight, although there is flexibility over scheduling.
Location
This role is based at Orleans House Gallery in the Main Gallery building.
Expenses
We will cover travel expenses up to £14 per day.
How to Apply
Please complete our application form through our website.
Our Volunteers Co-ordinator will then contact you for an introductory chat, to learn more about your interest in volunteering and discuss the role further.
Background
Richmond Arts Service is based at Orleans House Gallery on the Riverside in Twickenham, promoting arts and culture through a programme of contemporary art exhibitions, festivals, events and activities for everyone in the community.
We foster creativity and enjoyment of the arts, enable people to reflect on their lives and develop new ways of seeing the world. We bring thought-provoking art to the Borough and cultivate a network of individuals, organisations and programmes that nourishes the arts, local organisations and communities.
Home to the Richmond Borough Art Collection, comprising of over 4,400 artworks, at a site with a rich 300+ year history, Orleans House Gallery works with local, national and international artists and community partners to engage with the community, as we have done since 1972.
Building community through creativity
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
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