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Job Title: Supporter Care Officer
Responsible to: Individual Giving Manager
Salary: £28,000 - £32,000
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week
The package also includes
· 8% employer contribution to a pension
· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.
· Season Ticket Loan
USPG is the Anglican mission agency that partners churches and communities worldwide
in God’s mission to enliven faith, strengthen relationships, unlock potential and champion
justice.
You can find out more about our work by visiting our website.
The Job
Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team. The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes.
You
You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.
How to apply
Please complete the application form and equal opportunities form.
If you would like to discuss the role, please feel free to contact Natasha.
Closing Date: 20th July 2025
Interview Dates: Rolling Interviews
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.


The client requests no contact from agencies or media sales.
The Diocese in Europe is looking for a strategic leader to develop plans that will grow the scale, impact and depth of the work of the Church of England across the diocese. The post will be filled by someone with a heart and a motivation to work for the church in a unique international context and with the ability both to work alone and with a range of colleagues and stakeholders.
The Diocese in large in geographical scale and scope but limited in numbers of staff and resources. The postholder will be confident of their ability to function under such circumstances.
The client requests no contact from agencies or media sales.
Starting Salary: £34,629 - £37,868 (pro rata) This is the full-time amount, and the salary will be prorated based on the hours of the post.
Contract: Permanent
Location: Working from home.
The successful candidate must be able to travel widely around the area covered
Hours: Part time 3 days per week (21 hours per week)
Job Profile
CAFOD’s work in the Catholic community of England and Wales is to inspire and resource Catholics to participate in the Church’s mission to overcome poverty and injustice in partnership with CAFOD.
The main purpose of this role is to inspire and increase the participation in CAFOD’s work of Catholic parishes, schools and the broader Catholic community within the Portsmouth Diocese. CPCs are accountable for delivering CAFOD’s annual participation plans locally across England and Wales. As well as growing the number of parishes and schools participating to address global poverty and express solidarity with our global family, we aim to increase the breadth of their engagement, participation.
This will be accomplished partly by the recruitment and support of a team of committed, inspired and well-resourced volunteers working in parish and school communities to enable and equip Catholics to give, act and pray. The work will also involve meeting important church-based stakeholders, advisers and networks within the diocese to build fruitful and positive relationships.
The post reports to the Community Participation Manager for the East Region (The dioceses of Portsmouth, Arundel and Brighton, Southwark, Brentwood, East Anglia, Westminster, Northampton, Nottingham, Hallam, Leeds, Middlesbrough and Hexham & Newcastle)
The Community Participation Coordinator (CPC) is part of a regional team working across a group of dioceses and whilst having a primary focus on one diocese, is responsible for the results of the regional team plans in relation parishioner and school participation and volunteer recruitment and retention.
The role will be home based, although the post holder will be mobile and flexible to meet volunteers, clergy and other stakeholders and contribute at events as required.
The role requires a willingness to be adaptable to support the work of the regional team, deploying skills, knowledge and at times activity in other parts of the regional team area. This is likely to require some additional travel (which would be reimbursed by CAFOD). The post also requires weekend and evening work for which time off in lieu (toil) can be claimed.
Key Responsibilities
Delivering participation plans
- Share accountability for delivery of annual participation plans for the region (a group of dioceses) with a primary focus on one diocese, and for fundraising, education, campaigns, and other targets, as delineated by the participation plan for the region. It is usually anticipated that the role will have an 80% focus on parish communities and a 20% focus on school communities
- Contribute to the development and delivery of a regional plan across a number of dioceses in support of the annual participation plans and appropriate for local contexts
- Achieve targets for increasing parishioner and children & young people participation primarily through recruitment and retention of volunteers and working with clergy, religious, diocesan and parish advisers and administrators etc.
- Monitor and share information around community participation and recruitment, activity, development and retention of volunteers
- Closely monitor parish participation activity
Managing volunteers
- Be the local volunteer manager in a specific diocese or dioceses
- Hold the relationship with, and coordinate the work of, a number of volunteers in order to achieve the annual participation plan in the region
- Contribute to increasing the number and activity of parish and school volunteers and volunteer co-ordinators in line with the regional team plan
- Contribute to development of volunteering opportunities and volunteer leadership
- Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for parishioners and children & young people
- Ensure each volunteer is appropriately inducted, briefed, trained and resourced
- Increase and ensure volunteer retention through induction, support, affirmation and effective management of the volunteer throughout their involvement with CAFOD
- Organize and promote volunteer meetings and training opportunities to be delivered either by national programme teams or self or members of her/his regional team
- Ensure volunteer records are accurate and up to date on the database.
Managing relationships
- Build and maintain key relationships including with priests, advisers, school staff and others within a diocese as determined in the regional plan. Be point of contact with the local Bishop.
- Build and maintain effective working relationships with diocesan communications officers and press and be a point of contact for local broadcast and print media, to increase opportunities for Catholics to hear about CAFOD’s work, working with and through media volunteers where possible.
All staff are expected:
- To attend and contribute to regular Team, Group and CAFOD-wide meetings and briefings
- To participate in training and other activities as requested by the line manager
- To work as a supportive member of the team, providing cover for and training of other team members and volunteers as required
- To be accountable for the achievement of objectives set by the line manager
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves responsibility for people who will have contact with children, young people and vulnerable adults and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
Person Specification
Understanding our context
- A Understanding Catholic identity: detailed and sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales, and an ability to work effectively within it; especially an understanding of parish community life
- B Understanding CAFOD: understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve.
- C Understanding international development: have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities
Working together
- D Managing ourselves: Strong interpersonal skills including an ability to develop personal relationships quickly and to inspire and convince others. Ability to be self-motivated and able to work in isolation at times.
- E Working with others: builds positive and fruitful partnerships particularly with volunteers; works effectively as part of a regional team to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of a regional team plan
- F Communicating: can communicate strongly CAFOD’s vision for community participation and volunteer partnership; share knowledge and information across CAFOD
- G Looking outwards: Collaborates with partners, supporters and donors to achieve the best balance between their objectives and CAFOD’s Mission
Making change happen
- H Managing resources: confident with analysing and using data for planning, monitoring and reporting: Proven planning, time-management and organisational skills
- I Achieving results: Ability and willingness to focus on achieving results, especially for the delivery of shared regional plans for community participation and income growth
- J Managing our performance: Ability and willingness to work to targets and achieve results
- K Taking the lead: Motivates others to get things done
Job-specific competencies
- A demonstrable commitment to volunteering and understanding of its potential as a force for change
- Experience of managing multiple stakeholders and relationships to successfully achieve objectives eg with clergy, stakeholders and a wide variety of volunteers.
- Experience of managing volunteers including recruitment, retention, deployment and celebration.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Starting Salary: £34,629 - £37,868 (pro rata) This is the full-time amount, and the salary will be prorated based on the hours of the post.
Contract: Permanent
Location: Working from home.
The successful candidate must be able to travel widely around the area covered
Hours: Part time 3 days per week (21 hours per week)
Job Profile
CAFOD’s work in the Catholic community of England and Wales is to inspire and resource Catholics to participate in the Church’s mission to overcome poverty and injustice in partnership with CAFOD.
The main purpose of this role is to inspire and increase the participation in CAFOD’s work of Catholic parishes, schools and the broader Catholic community within the Plymouth Diocese. CPCs are accountable for delivering CAFOD’s annual participation plans locally across England and Wales. As well as growing the number of parishes and schools participating to address global poverty and express solidarity with our global family, we aim to increase the breadth of their engagement, participation.
This will be accomplished partly by the recruitment and support of a team of committed, inspired and well-resourced volunteers working in parish and school communities to enable and equip Catholics to give, act and pray. The work will also involve meeting important church-based stakeholders, advisers and networks within the diocese to build fruitful and positive relationships.
The post reports to the Community Participation Manager for Wales & West Region (The dioceses of Lancaster, Liverpool, Salford, Shrewsbury, Wrexham, Cardiff-Menevia, Clifton, Birmingham, and Plymouth)
The Community Participation Coordinator (CPC) is part of a regional team working across a group of dioceses and whilst having a primary focus on one diocese, is responsible for the results of the regional team plans in relation parishioner and school participation and volunteer recruitment and retention.
The role will be home based, although the post holder will be mobile and flexible to meet volunteers, clergy and other stakeholders and contribute at events as required.
The role requires a willingness to be adaptable to support the work of the regional team, deploying skills, knowledge and at times activity in other parts of the regional team area. This is likely to require some additional travel (which would be reimbursed by CAFOD). The post also requires weekend and evening work for which time off in lieu (toil) can be claimed.
Key Responsibilities
Delivering participation plans
- Share accountability for delivery of annual participation plans for the region (a group of dioceses) with a primary focus on one diocese, and for fundraising, education, campaigns, and other targets, as delineated by the participation plan for the region. It is usually anticipated that the role will have an 80% focus on parish communities and a 20% focus on school communities
- Contribute to the development and delivery of a regional plan across a number of dioceses in support of the annual participation plans and appropriate for local contexts
- Achieve targets for increasing parishioner and children & young people participation primarily through recruitment and retention of volunteers and working with clergy, religious, diocesan and parish advisers and administrators etc.
- Monitor and share information around community participation and recruitment, activity, development and retention of volunteers
- Closely monitor parish participation activity
Managing volunteers
- Be the local volunteer manager in a specific diocese or dioceses
- Hold the relationship with, and coordinate the work of, a number of volunteers in order to achieve the annual participation plan in the region
- Contribute to increasing the number and activity of parish and school volunteers and volunteer co-ordinators in line with the regional team plan
- Contribute to the development of volunteering opportunities and volunteer leadership
- Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for parishioners and children & young people
- Ensure each volunteer is appropriately inducted, briefed, trained and resourced
- Increase and ensure volunteer retention through induction, support, affirmation and effective management of the volunteer throughout their involvement with CAFOD
- Organise and promote volunteer meetings and training opportunities to be delivered either by national programme teams or self or members of her/his regional team
- Ensure volunteer records are accurate and up to date on the database.
Managing relationships
- Build and maintain key relationships, including with priests, advisers, school staff and others within a diocese as determined in the regional plan. Be point of contact with the local Bishop.
- Build and maintain effective working relationships with diocesan communications officers and press and be a point of contact for local broadcast and print media, to increase opportunities for Catholics to hear about CAFOD’s work, working with and through media volunteers where possible.
All staff are expected:
- To attend and contribute to regular Team, Group and CAFOD-wide meetings and briefings
- To participate in training and other activities as requested by the line manager
- To work as a supportive member of the team, providing cover for and training of other team members and volunteers as required
- To be accountable for the achievement of objectives set by the line manager
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves responsibility for people who will have contact with children, young people and vulnerable adults and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
Person Specification
Understanding our context
- A Understanding Catholic identity: detailed and sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales, and an ability to work effectively within it; especially an understanding of parish community life
- B Understanding CAFOD: understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve.
- C Understanding international development: have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities
Working together
- D Managing ourselves: Strong interpersonal skills including an ability to develop personal relationships quickly and to inspire and convince others. Ability to be self-motivated and able to work in isolation at times.
- E Working with others: builds positive and fruitful partnerships particularly with volunteers; works effectively as part of a regional team to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of a regional team plan
- F Communicating: can communicate strongly CAFOD’s vision for community participation and volunteer partnership; share knowledge and information across CAFOD
- G Looking outwards: Collaborates with partners, supporters and donors to achieve the best balance between their objectives and CAFOD’s Mission
Making change happen
- H Managing resources: confident with analysing and using data for planning, monitoring and reporting: Proven planning, time-management and organisational skills
- I Achieving results: Ability and willingness to focus on achieving results, especially for the delivery of shared regional plans for community participation and income growth
- J Managing our performance: Ability and willingness to work to targets and achieve results
- K Taking the lead: Motivates others to get things done
Job-specific competencies
- A demonstrable commitment to volunteering and understanding of its potential as a force for change
- Experience of managing multiple stakeholders and relationships to successfully achieve objectives eg with clergy, stakeholders and a wide variety of volunteers.
- Experience of managing volunteers, including recruitment, retention, deployment and celebration.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
The Organisation
The Winchester Diocesan Board of Finance (WDBF) is a Charitable Company established under the Diocesan Boards of Finance Measure 1925. All dioceses of the Church of England are required to have a Diocesan Board of Finance (DBF) to act as the link between the episcopal, synodical, and secular governance and leadership structures.
The WDBF’s principal object is to promote, assist and advance the work of the Church of England in the Diocese of Winchester, by acting as the financial executive of the Winchester Diocesan Synod.
In practice this means that the WDBF is responsible for funding the remuneration, housing, training and development of our clergy, as well as providing specialist support in areas such as safeguarding, historic building conservation, stewardship, communications and governance. We are also legally responsible for the maintenance and management of around 200 clergy houses, 450 acres of land, and various restricted funds and endowments.
Role and Responsibilities:
You will be part of the busy Parish Support Team led by the Assistant Diocesan Secretary (Parish Support).
The Data and Statistics Analysist will play a vital role in supporting the parishes and communities of our Diocese through the collection, analysis, and management of data and statistics in connection with congregations, finances, and community impact. This role requires a highly organised and detail-oriented individual with a passion for data management and a commitment to using information to inform decision-making and strategic planning within the diocese.
The main responsibilities of this varied position are data collection and management, statistical analysis and reporting, strategic planning support, database maintenance and development, providing training and support to diocesan staff and parishes and acting as a point of contact for data-related inquires as well as ensuring all data handlining processes are in compliance with relevant data protection legislation and diocesan privacy policies.
This is an exciting opportunity for an individual with data analysis experience to play a key role in supporting the mission of Winchester Diocese by ensuring that high quality data is collected, analysed and provided to others for decision-making at a local and regional level.
If you are interested in this role, please apply via our website or by emailing your 2-part application form directly. Details can be found in the application form or on our website.
If you would like further details or to have an informal chat about the role, please contact Jayne Tarry. Details can be found on our website.
Closing Date: Monday 7 July 2025
Interviews will be held on: Wednesday 16 July 2025 at the Diocesan Offices, Old Alresford Place, SO24 9DH
OPERATIONS AND FINANCE OFFICER, POLITICAL STUDIES ASSOCIATION (PSA)
Contract type: Fixed-Term (initial 12-months, potential for extension)
Hours: Part-time, up to 30 hours per week (0.8 FTE). We are open to these being flexibly worked over the week.
Location: Camden, London (Hybrid working - 1 or 2 days in the office per week)
Salary: £32,000 pro rata, £25,600 per annum
Are you ready to play a vital role at the heart of the Political Studies Association (PSA)?
We’re looking for a proactive and organised Operations and Finance Officer to join our small but dynamic team. This is a varied, hands-on role providing day-to-day support across finance, operations, HR, and governance. You’ll work closely with our Head of Operations & Finance and CEO to help keep everything running smoothly.
This is a fantastic opportunity for someone with experience in, or a strong interest in developing finance and digital administration skills. We welcome applicants with a solid background in operations or administration who are keen to grow their knowledge of finance systems, bookkeeping, and compliance in a supportive, mission-driven environment.
In this vital post, you’ll take the lead on day-to-day operational administration, including office management, managing payments and maintaining accurate records in systems like Xero.
You’ll also:
- Support HR administration and payroll processes
- Manage office contractors and supplies
- Provide excellent service to our tenants and shared workspace users
- Ensure good data management and GDPR compliance
- Assist the CEO and Head of Operations & Finance with admin and logistics
- Contribute to PSA operations and adapt flexibly to changing priorities
We support flexible working arrangements, but the ability to work from our Camden office when required, including on our regular team day (Wednesday) is essential.
For full details of the role, please see the job description available here.
Please send your CV and covering letter, explaining how you meet our criteria and why you wish to join the team by 14th July at 10am. We look forward to hearing from you. We would be grateful if you could also complete our equal opportunities monitoring from when you apply which can be found here.
Studies indicate that women and people from other historically marginalised are less likely to apply to jobs unless they meet every single criteria. If you’re excited about this role but your past experience doesn’t perfectly fit our essential criteria, please do not be discouraged from applying. We are keen to recruit the right person for the role and welcome applications from those who have transferable skills.
Interview will be held on 18th July
To apply for the role, you must be eligible to work in the UK - the Political Studies Association is not a sponsoring Organisation.
This is an exciting senior policy role in our committed policy team leading the fight to end child poverty in the UK. The development of a UK-wide child poverty strategy in government means this is a great time to join CPAG as we look to influence to influence policy makers to adopt our evidence-based policy solutions to child poverty.
We are looking for someone to take a lead role in developing evidence-based policy positions to support CPAG’s influencing and campaigns work. You will have knowledge of political processes and how external organisations can effect change. You will have a track record of producing high quality research and analysis, including policy briefings, on social policy issues. You will enjoy working collaboratively to identify policy issues and develop solutions, working closely with colleagues across the organisation as well as externally.
The postholder will be working in a fast moving, high profile and complex policy environment and will need to balance short term priorities with long term objectives. Current priorities include influencing the development and implementation of the forthcoming child poverty strategy, sharing analysis and expertise as part of the DWP’s review of universal credit, and monitoring the development of the green paper on the changes to disability benefits, and the white paper on employment.
We welcome applications from individuals with the skills and experience outlined and we can be flexible about working arrangements. We operate a hybrid working system and would be happy to discuss any flexibilities required. CPAG is committed to equity, diversity and inclusion which you can read more about in the job pack.
For more information about this post and to apply download the Senior Policy and Research Officer job pack.
Closing date for applications: Monday 7 July (midnight)
Interviews will be held in London on Monday 14 July
Child Poverty Action Group works to prevent and end child poverty – for good.