Complex needs services manager jobs in newcastle
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grade: Senior Manager
Job Title: Senior Programme Manager, Europe
Type: Fixed Term Contract until 31st December 2027
Location: This job is open to candidates living in France, Germany, Spain, Sweden and the UK. Please note that we currently do not have the infrastructure to support visa sponsorship and you must have the relevant right to live and work in your country of residence.
Reports to: Programme Director, Europe
Direct reports: Grants Programme Manager , Senior Associate
Hours per week: 35 - 40 hours/week (depending on local labour laws)
Compensation: Salaries are benchmarked to the country of residence and mapped to years of experience. Please note that to counter inequity, salaries at CPI are non-negotiable.
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France: €92,216 - €106,403
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Germany: €106,965 - €123,422
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Spain: €95,044 - €109,666
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Sweden: 1,064,988 kr - 1,228,843 kr
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UK: £85,144 - £98,243
Closing Date: Friday 8th August 2025, 11 am British Summer Time
About the Centre for Public Impact (CPI):
At the Centre for Public Impact, we believe in the transformative potential of government to improve lives and create better outcomes for all. Yet, we recognize that many of today’s government systems, structures, and processes are not yet designed to address the complex challenges of our time. That’s why we are committed to reimagining government- working towards systems that truly serve everyone, equitably, and effectively.
As a not-for-profit organization founded by the Boston Consulting Group, we act as a learning partner for governments, public servants, and a diverse network of change makers. Though we are a small organisation, our global footprint is expansive. We have dedicated and innovative teams in Asia, Australia/ Aotearoa New Zealand, Europe and North America. We are all aligned by our Global Hub operational team who provide people & culture, operational, finance, and communications partnership across the regions.
CPIE was founded in 2020 and our culture is founded on the values and principles within our vision for government. So in everything we do we aim to be humble, open, empathetic, authentic, trusting and trustworthy, curious and to champion diversity and inclusion. We continually experiment with ways to embody our values, striving to share power and devolve decision-making to those best placed to make the decision. We challenge traditional hierarchies, adopt a strengths-based approach, and prioritise mutual support.
Our Values:
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Curiosity - We champion exploration and creativity.
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Courage - We are authentic and brave in our decisions and actions.
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Collaboration - We share power and work together.
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Empathy - We embrace others’ perspectives and experiences.
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Equity - We disrupt systemic barriers to shift power.
The AI Opportunity Fund:
The AI Opportunity Fund, led by the Centre for Public Impact with support from Google . org, is currently a €16 million initiative aimed at empowering underserved workers across Europe with essential AI skills. The programme has selected 73 organisations from hundreds of applications to provide tailored AI training to 20,000 workers across 24 European countries. These organisations focus on diverse communities, including rural job seekers, underemployed women, and public sector workers, aiming to bridge the digital divide and promote economic resilience. The initiative underscores AI's potential to drive social mobility and equitable growth across the continent. We are also hoping to scale our work in this area in the future.
Position Overview:
We are seeking an experienced, strategic and detail-oriented Senior Programme Manager to oversee the ongoing delivery of the AI Opportunity Fund. This exciting role focuses on managing the implementation, budget and contractual aspects as well as lessons learned of the programme, ensuring its success in meeting our ambitious targets to equip underserved communities with essential AI and digital skills.
As part of a dynamic team working across diverse programs to advance CPI Europe’s strategy, this individual will thrive on building strong relationships within CPIE, across CPI’s regions, and within our Global Initiatives. We’re looking for someone who embraces the challenges and opportunities of a startup environment, where learning, adaptability, and building the plane as we fly it are all part of the journey!
Reporting to the Regional Director, Europe and leading a small team, the Senior Programme Manager role will have oversight of the AI Opportunities Fund which CPI is running on behalf of Google . org.
Key Responsibilities and Core Competencies:
Programme Leadership and Delivery
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Lead the successful delivery of the AI Opportunity Fund programme, ensuring timely, high-quality, and outcome-focused execution in line with the Fund’s ambitious targets
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Lead a team who effectively collaborate with grantees and training providers across multiple regions, ensuring effective implementation of activities, proactive resolution of challenges, and sustained programme momentum
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Identify and manage programme risks, embedding proactive mitigation strategies and enabling the team to navigate issues effectively
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Deliver clear and consistent updates to funders and internal stakeholders through both written reports and verbal briefings
Strategic and Financial Oversight
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Oversee programme budgets (€16m+) and financial performance, ensuring efficient resource allocation and alignment with funding requirements.
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Collaborate with the Finance Team to review spending, analyse trends, and deliver timely financial reports, ensuring strong internal controls and full compliance with legal and regulatory requirements
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Provide overall oversight of a range of contracts, including approving amendments, while supporting the team in managing day-to-day operations to ensure effective implementation and compliance.
Partner collaboration
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Build and maintain strong, trust-based relationships with delivery partners, funders, and stakeholders to ensure aligned and collaborative programme delivery.
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Represent CPIE with confidence and build trust in partner meetings, clearly communicating programme progress, impact, and financial performance.
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Foster open, two-way communication at all levels and with partners to identify shared goals, address challenges early, and strengthen joint decision-making.
Monitoring, Reporting, and Learning
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Track delivery milestones, outputs, and financial performance against programme goals using established project management and monitoring frameworks.
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Collaborate with CPI’s Knowledge, Learning, and Impact team to analyse outcome data, ensuring alignment with strategic objectives and clear communication to stakeholders.
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Share insights and lessons learned with CPI leadership and Google . org to drive continuous improvement, support programme adaptation, and inform organisational learning.
Thought Leadership & Business Development:
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Shape and drive strategies to scale and strengthen programmes, ensuring CPI’s work remains innovative, impactful, and aligned with emerging priorities.
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Lead the development of strategic partnerships with funders and delivery partners, cultivating senior external relationships to support growth and collaboration.
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Provide thought leadership by contributing to strategic planning, influencing sector dialogue, and representing CPI in key forums to elevate its voice and impact.
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Develop public policy lessons and other insights from the Fund, to be utilised by CPI-E and/or Google . org
People Development:
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Foster an inclusive, supportive team culture where Diversity, Equity, Inclusion and Belonging (DEIB) is prioritised.
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Promote a coaching-led approach and ensure performance management is fair, transparent, and focused on development, including the regular use of constructive feedback to support individual and team growth
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Support the team to manage conflict constructively, encouraging open dialogue, mutual respect, and collaborative problem-solving.
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Develop a resilient and adaptable team that embraces complexity and ambiguity, promoting ethos that value creative problem solving and shared accountability
Personal Development & commitment to continuous learning:
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Engage in regular self-reflection to identify strengths, areas for growth, and personal goals, demonstrating curiosity about their leadership style and its influence on team culture.
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Actively seek out learning opportunities to stay up-to-date in a rapidly changing public sector and nonprofit/social impact landscape.
The above job description is intended to be an outline of the duties and responsibilities for this role. This is not an exhaustive list, and may change over time. You may be expected to undertake other duties that are commensurate with this role and grade.
Qualifications:
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At least 8-10 years of relevant experience. CPI welcomes a breadth of experience from individuals from service-oriented environments
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A project/programme management qualification is desirable, but not essential with proven relevant experience
Experience:
We are seeking candidates who can clearly demonstrate experience aligned with the core competencies and responsibilities outlined above. These represent the essential capabilities needed to succeed in the role.
In addition, we’ve identified a number of desirable skills and experiences that would bring added value to this role and to CPI more broadly. While not essential, these attributes reflect the direction of our work and the evolving needs of our team and partners. We encourage you to highlight any relevant experience whether gained through formal roles or other contexts that speaks to both the core and added-value areas of this position.
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Experience of successfully managing complex programmes within grant making or the philanthropic space.
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An understanding of good grant making practice that demonstrates the ability to effectively manage all stages of a grant making process
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Experience in designing, implementing, or managing skills development and training programmes
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Experience or understanding of AI or related technologies
Salary, benefits, and how to apply
At the Centre for Public Impact, we are committed to countering pay inequality and have conducted a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold. Therefore, salaries at CPI are non-negotiable.
CPIE offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans; employer’s contribution to pension/retirement as applicable; dedicated professional development funds; generous paid leave and public holidays; short/long term disability, paid parental leave and extended illness leave; and a year-end organisation-wide closure. We anticipate this position will require approximately 15-20% domestic and international travel.
We use a structured review process to ensure fairness in our hiring. Please note that we are collecting CVs and cover letters.We understand applicants may use tools like ChatGPT as thought partners; however, we are looking for original work that reflects your unique perspective, skills and reflections. Please do not submit content that is directly copied or heavily reliant on AI as these will be flagged and marked down. We have a team of real people who review and score your CV and cover letter and a system that helps us ensure applications maintain authenticity. Please apply by Friday 8th August 2025, 11:00am British Summer Time, the portal closes automatically and we will not be able to reopen it. Please note: We may close the application window early if we receive a high volume of applications.
To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. You can read our full Diversity, Equity and Inclusion Policy here. CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, caste, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
We're a learning partner for governments, public servants, and the changemakers leading the charge to reimagine government.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Policy and Influencing Manager
Organisation: Kids
Location: Remote (with travel to London up to once a week for meetings)
Salary: £33,000–£35,000
Contract: Full-time or 4 days/week (Flexible working available)
Make change happen – for every child.
At Kids, we believe every child should have the opportunity to thrive – regardless of disability or circumstance. As our Policy and Influencing Manager, you’ll play a vital role in making this a reality. You’ll help shape policies that amplify the voices and experiences of disabled children and young people, turning insight into influence and ideas into action.
This is a unique opportunity to lead bold, evidence-based policy work that reflects the lived experiences of the families we support. Working closely with colleagues across the organisation and sector, you’ll inform decision-makers, respond to developments in the SEND landscape, and ensure that young people’s voices are at the heart of the change we seek.
We’re looking for a passionate and proactive policy professional who’s ready to help build something powerful – and lasting – at a critical time for SEND reform in the UK.
What you'll do
Policy & Influencing
- Develop accessible and compelling policy briefings, consultation responses, reports, speeches, and presentations for a range of stakeholders, including MPs, government officials, and sector partners.
- Translate complex ideas into clear, persuasive communications that support positive change.
- Collaborate with our Youth Voice Manager to ensure our policy positions reflect the real experiences of the young people and families we support.
- Help deliver and monitor our policy and influencing strategy in collaboration with the Head of Policy, Voice and Influencing.
Research & Evidence
- Carry out high-quality research and analysis from both internal and external sources.
- Centre the experiences and insights of disabled children, young people, and their families in policy solutions
- Monitor policy developments across the SEND landscape and lead on timely, evidence-led responses.
- Track progress against our influencing goals and ensure our actions remain targeted and impactful.
Engagement & Relationship Building
- Build strong relationships with decision-makers across government and the public sector.
- Support the Head of Policy, Voice and Influencing to plan and deliver our strategic external engagement plan in order to focus and drive our wider influencing work
- Represent Kids at meetings and events, including engaging MPs, civil servants, and other key influencers.
- Work closely with internal teams and front-line colleagues to ensure our influencing work is grounded in practice and informed by those delivering services.
Collaboration & Strategic Partnerships
- Work alongside the Head of Policy, Voice and Influencing and Youth Voice Manager to deliver our external engagement strategy including deputising at meetings when required.
- Support collaboration across teams to bring in parent, carer, and young person voices.
- Contribute to external coalitions and alliances – attending meetings, aligning with others’ work, and championing Kids' policy priorities.
What you'll bring
Essential Skills & Experience
- Proven experience in a policy role and demonstrable experience of using policy and evidence to influence outcomes– ideally within the disability sector.
- Strong understanding of the SEND system and related policies and legislation (through lived or professional experience).
- Excellent writing skills – able to craft persuasive policy briefings, consultation responses, and reports with clarity and purpose.
- Confident communicator, able to engage a range of audiences in person and in writing.
- Strong research and analytical skills – able to sift through evidence and develop insight-driven policy recommendations.
- Ability to build and manage relationships with senior stakeholders and external partners.
- Highly organised, adaptable, and comfortable working in a fast-paced, evolving environment.
- Passionate about inclusion, equity, and social justice – with a strong motivation to elevate the voices of disabled children and young people.
Why work at Kids?
We’re a mission-driven organisation, building a fairer world where all children have the opportunity to flourish. You’ll join a growing team in a pivotal role, helping to shape the future of policy and advocacy at Kids.
We’re committed to equity, diversity and inclusion, and we welcome applications from candidates of all backgrounds, identities, and experiences. We’re especially keen to hear from people with lived experience of disability or SEND, either personally or within your family or community.
Ready to create change that counts?
Apply now and help us influence a better, more inclusive future for disabled children and young people.
Note: We may close the vacancy early if we receive a high volume of suitable applications. Please apply promptly
The client requests no contact from agencies or media sales.
Role: Full-time* Trust & Foundations Manager
Salary: £37,000 - £40,000 dependent on experience
Location: Remote, with occasional travel to Edinburgh or London
This position is full-time; however, for the right candidate, we would consider a four-day working week (or equivalent reduced hours) at the full salary rate, depending on the demonstration of exceptional relevant experience.
ABOUT US
School of Hard Knocks (SOHK) is an education charity that exists to empower and support young people living in complex and challenging circumstances. We use rugby to foster an environment of genuine acceptance, where the sport becomes a platform for participants to improve their confidence, communication skills, commitment, self-control, and ability to work effectively within a team. Through group learning and one-to-one mentoring, SOHK helps young people (re)engage with education and safeguard their wellbeing.
Ninety percent of our participants report feeling more confident and more engaged with school after taking part - with long-term effects on attendance, attainment, and life outcomes. Find out more about our Schools Programme here.
SOHK is at a new and exciting stage of development. Having delivered its programmes to thousands of adults and young people over the past 13 years, in 2024 we chose to focus solely on working in schools. This shift responds to a dramatic rise in need among young people in the UK, many of whom are struggling to navigate adolescence amid rising poverty, a mental health crisis, and increasing isolation.
We plan to double the number of young people engaging with our programmes over the next five years. We are also making significant investments in our impact function, to better understand how we can maximise the benefits for participants and attract more attention and investment to social and emotional learning (SEL) interventions.
Our Mission:
To empower young people to fully realise their potential.
Our Vision:
A society in which every young person has an equal opportunity to succeed.
OVERVIEW
The Trusts & Foundations Manager will play a central role in shaping SOHK’s future growth. They will lead on major grant applications, support targeted bids aligned with regional delivery, and manage relationships with existing charitable funders.
Around one-third of SOHK’s £1.5 million income currently comes from grants, with active partnerships including major funders such as the Garfield Weston Foundation and Impetus. Sustaining and growing this income will require proactive research, strategic outreach, and a highly organised, detail-focused approach to both applications and stewardship.
The role works closely with the CEO, who is committed to leveraging their time and networks to support fundraising success. The post-holder will also collaborate with Regional Directors and other fundraising colleagues, while enjoying a high level of autonomy and contributing to the long-term direction of SOHK’s Trusts & Foundations strategy.
KEY RESPONSIBILITIES
- Develop and submit high-quality funding proposals, including applications for six-figure and multi-year grants, by meeting appropriate deadlines and tailoring applications so they appeal to different funder priorities
- Manage and develop a strong pipeline of Trust & Foundations funders for future years, including researching and prospecting new leads through active outreach
- Work with the CEO, Regional Directors and overall fundraising team to identify key funding priorities and strategically deploying the capacity available
- Develop and keep the fundraising CRM updated as a central source of trusts and foundations knowledge, clearly identifying funding gaps and adjusting targets
- Strengthen existing funding partnerships through warm stewardship and efficient grant reporting, maximising the charity’s chances of repeat funding
- Build upon the organisational strategy for scaling trusts & foundations income
SKILLS & EXPERIENCE
Essential
- Demonstrable track record in leading on successful medium and major grant applications, including six-figure and multi-year grants
- Outstanding written and verbal communication skills, able to present a compelling case for support to a variety of funders
- Comfortable in understanding and presenting financial information and in creating budgets for grant applications
- Experience with CRM/fundraising databases for tracking applications, deadlines, and relationship management
- Highly organised and proactive, used to taking the lead on managing a large volume of potential grants in line with the submission dates
- Confident in liaising and engaging with external organisations, including building new relationships with potential funders who are invite-only
- Enjoy working across different teams within an organisation, bringing in new perspectives and utilising the assets and expertise of current staff for fundraising purposes
- Growth mindset, always ready to accept new challenges and opportunities to develop funding strategies.
- Genuinely buy into the SOHK mission, purpose and values
Desirable
- An understanding of how to build and develop a multi-year fundraising strategy for trusts and foundations
- Experience in social impact measurement, with a grasp on how we could use impact data even more persuasively with funders
- Knowledge of the education and/or youth work sector, understanding the impact which this work can make specifically and the context of fundraising for work in schools
- Experience, or willingness to develop knowledge, in how the charity sector can safely and appropriately utilise AI in the creation of strong funding bids and efficient reporting
TERMS OF APPOINTMENT
- Salary range: £37,000 - £40,000
- Full-time or 0.8 Full-time Equivalent - dependent on the skills and experience of the candidate, we would be open to discussing a 4-day week on full salary
- 28 days annual leave entitlement plus public holidays.
- Some travel to the different regions may periodically be required.
- Disclosure and Barring Service check will be required for successful candidates and the job is dependent on suitable references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
How to Apply
Please submit your CV and a cover letter outlining your reason for applying and how your past work experiences make you suitability for the role. Please find more information on our website
· Deadline: Sunday 27th July
Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can.
This post is:
- subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
- Candidates must be eligible to live and work in the UK
The Angelou Centre is aware that those of the global majority are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for.
Role Overview
Contract: Full-time permanent
Salary: £34,944 to £43,134 (per hour £19.20 to £23.70)
Depending on experience and qualifications
Hours & Days 35 hours a week
Monday to Fridays 9am to 5pm
Additional benefits 25 days paid holiday,
employer’s pension contribution of 6%,
enhanced maternity leave
Location: Newcastle upon Tyne/Hybrid
As Finance Manager for The Angelou Centre you will have a key leadership position. You will be responsible for the strategic and operational oversight of our finances, ensuring compliance with all statutory requirements while ensuring our services are sustainable through sound financial planning. You will work closely with the Executive Director and Trustee Board to provide accurate insights and projections that support long-term growth and resilience.
You will play a pivotal role in reviewing and establishing a robust finance and administrative system and procedures, managing risks and ensuring our charity finances can support delivery of our mission. You will also contribute to the development of funding applications, tenders, and financial strategies. You will play a key role in supporting funding applications, demonstrating impact through financial reporting, and building processes that enable future growth.
Our ideal candidate is someone who;
- Is an experienced charity finance professional with strong technical knowledge
- Has at least 5 years of experience in a leadership and management role or similar position
- Is confident working with VAT (including partial exemption) and income from trading
- Is strategic, reliable and keen to contribute to the long-term financial sustainability of a values-led organisation
- Is confident and pro-active in supporting The Angelou Centre’s mission and vision
Key Responsibilities
Financial Oversight
- Lead all aspects of day-to-day financial operations
- Prepare accurate monthly and quarterly management accounts to be presented to the Trustees and Executive Director
- Develop and maintain budgets for the whole organisation and departments
- Monitor and report on VAT liability, ensuring accurate submissions and VAT reclaim where appropriate
- Maintain oversight of payroll and pensions in collaboration with external providers
- Manage the weekly payment run, process invoices, and maintain accurate creditor and PO records
- Deliver informal training or guidance to non-finance staff on PO systems, coding, and budget monitoring
- Track income and expenditure from trading activities
- Provide guidance on appropriate financial structures for future potential trading subsidiaries or CICs
Strategic Planning & Compliance
- Lead financial forecasting and modelling for future sustainability
- Work closely with the Executive Director on strategic financial planning
- Ensure compliance with Charity Commission, Companies House, and HMRC
- Maintain and update financial policies and internal controls to manage risk
Grant Fund Management
- Monitor and report on restricted/unrestricted funds
- Produce accurate financial reports for funders and external stakeholders
- Support funding bids and tenders with accurate financial projections
- Track grant expenditure against budgets, flagging overspend/underspend and supporting compliance with funder requirements
Governance & Audit
- Liaise with auditors for year-end accounts and ensure timely audit preparation
- Support Trustees and Finance Sub-Committee with relevant and timely financial reporting
- Assist in presenting financial information to the Board in an accessible and informative manner
In order to deliver services effectively, a degree of flexibility is required and the post holder may be required to perform work not specifically referred to above. Such duties however, will fall within the scope of the job at the appropriate grade. This job description will be subjected to review with the post holder, to ensure that it accurately reflects the duties and range of the post. The aim is to improve the quality of service for black and racialized women and all matters relating to their wellbeing.
Person Specification
Experience & Knowledge
- Significant experience in a senior finance role within the charity sector
- Strong knowledge of charity financial compliance, SORP, and statutory reporting
- Experience of fund management, VAT returns, and management accounts
- Skilled in financial planning, reporting, and budgeting
- Proficiency in QuickBooks or similar accounting software
- Advanced Excel and analytical skills
- Experience preparing for audits and liaising with external auditors
- Experience managing a full finance function including payroll, management accounts, and funder reporting
Qualifications
- Minimum: AAT Level 4 or equivalent experience
- Desirable: Part-qualified or qualified accountant (ACCA, CIMA, ICAEW, CIPFA)
Skills & Abilities
- Excellent attention to detail
- Ability to translate complex financial information to non-financial audiences
- Strong organisational and planning skills
- Ability to work independently and proactively
Values & Approach
- Commitment to anti-racist, trauma-informed, and feminist practice.
- Empathy, kindness, and cultural competence, with a commitment to supporting Black and racially minoritised women
- Has a ‘can do’ positive approach with a curious open to learning approach
- Able to priorities workload and work independently using your own initiative
- Has a commitment to shared responsibility in a team context approach
- Willingness to undertake training and show a commitment to continuous personal development, reflecting on own practice with a willingness to make changes if needed
Desirable
- Experience supporting income-generating/trading arms within a charity
- Knowledge of becoming VAT registered and how it applies to charities
- Experience producing financial reports for grant monitoring or tenders
- Experience training others on finance processes or systems
The client requests no contact from agencies or media sales.
Job title: Therapies Assessor and Service Manager
Reports to: Head of Bereavement Services
Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Qualifications:
- Hold a level 5 (or higher) diploma qualification in Therapeutic Counselling
- Hold a degree in relevant field, or demonstrate equivalent experience or a vocational qualification
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we will expand into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Therapies Assessor and Service Manager will lead the development, coordination, and delivery of our support service for families, professionals and individuals affected by sudden bereavement. Working closely with the Immediate Support and Debrief Manager who is responsible for leading the immediate support and debrief service, you will be responsible for ensuring that our ongoing services are trauma-informed, consistent and delivered to a high standard supporting the complex and individual needs of those who have experienced profound loss.
This role will oversee the existing ongoing support service delivered across Wales and the expansion phases across England and will contine to grow the team as the charity expands. Services include counselling, complementary therapy, play therapy, support events, coffee mornings, wellbeing walks, online events and our beautiful respite house, Ty Uchaf. You will manage a team of nine individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.
You will work closely with the Therapies Assessor and Service Manager and Children and Young People Service Manager to provide a holistic, joined up service to all who access our service.
Main duties:
- To manage the bereavement service including the operational delivery of our therapeutic service and ongoing support, ensuring the service is delivered consistently, responsively and to a high standard
- Monitor and maintain high-quality therapeutic support in line with ethical frameworks (e.g., BACP/UKCP/BAPT).
- Ensure client records, risk assessments, and service monitoring forms are accurate and stored securely.
- Manage referrals, assessments, allocation of clients, and waiting lists efficiently.
- To develop and oversee ongoing support services including coffee mornings, support events, our respite house and online support events, in line with budget and service delivery expectation
- To work closely with the Head of Bereavement Services to ensure delivery and growth of services
- To oversee the awareness raising efforts with our secondary referral partners across Wales and the two phases of England
- To oversee the service and monitoring tools and ensure we are actively gathering feedback and monitoring appropriately
Management:
- To lead, motivate and line manage the ongoing support team responsible for delivering our ongoing support service
- Manage a growing team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
- To carry our monthly supervisions and bi-annual appraisals with the Counselling and Support Outreach Coordinators and Support Coordinator
- To carry out bi-monthly case reviews with the Immediate Support team
- To produce weekly, monthly and quarterly reports to evidence activity and impact
- To develop and oversee a training programme for the team including mandatory and varied subject matter
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 15th August 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Network Development Manager
England North
£36,629 per annum (pro rata for part time hours)
Ref: 12REC
Full Time 37.5 hours per week – happy to talk flexible working
Base: Sustrans offices in Leeds, Manchester or Newcastle with the flexibility to work from home
About the role
We have a new and exciting opportunity to join the Network Development team in the North of England, to support the team in managing a range of projects that will fix and grow the National Cycle Network in the delivery of our Paths for Everyone strategy.
As the Senior Network Development Manager, you will be leading a small team of Network Development colleagues to initiate, develop and deliver programmes and projects to advance the National Cycle Network (NCN). You will be ensuring the plan for the NCN remains innovative and relevant, by creating new routes and removing barriers.
You will provide project management experience and expertise, strategic support and specialist knowledge to the Network Development team and ensure income is maximised and resources focused on impactful projects.
You will collaborate, influence and build internal and external relationships with key people from local authorities, partner organisations, public and voluntary stakeholder groups and community representatives.
You will be pursuing new business development opportunities to secure future work and to contribute toward the development of new ideas, projects and innovative strategies.
We offer true hybrid working, a flexible mix of working from home and occasional travel to our other offices around the UK. There will be a need for regular travel within the region to attend meetings and site visits.
About you
You should have experience in leading, motivating, and managing a team, with the capacity to support and develop others to the best of their abilities.
With excellent communication skills, you will have the ability to build relationships with ease across a wide range of people, and experience of working in partnership with other groups particularly within the public sector.
You will be experienced in project management frameworks principles and implementation.
You will be knowledgeable in transport planning and policy, within active travel or transport.
With a thirst for data accuracy, you will be skilled in researching, producing reports and presenting their findings.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
- Closing date for the receipt of completed applications is 23:59, 04 August 2025.
- Interviews will take place via MS Teams between the 13-20th August 2025
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Commercial Compliance Manager
Sue Ryder supports people at the most difficult times of their lives
Are you an experienced fundraising compliance professional with a proven track record in developing and implementing strategic plans, along with creating supporting policies, processes, and training programs?
Sue Ryder has an exciting opportunity to support the development and implementation of a compliance framework across all commercial operations (fundraising and retail) at Sue Ryder that will drive the future of one of the largest and most recognisable UK healthcare charities so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community.
The Role
Reporting to the Head of Commercial Support and Governance, the role works alongside the Fundraising Supporter Services and Standards Manager, Retail Operations Manager and Retail Support & Projects Manager. The role will work closely with key stakeholders across Sue Ryder predominantly to focus on fundraising operational compliance and provide leadership and assurance guidance for Retail and other commercial operations that Sue Ryder develop in the future.
You will support the development and implementation of a compliance framework across fundraising operations at Sue Ryder which includes, maintaining awareness of external legal and regulatory requirements, engaging stakeholders to review and update policies, work with subject matter experts to create compliance processes and training.
You will also build and maintain reporting and other mechanisms which clearly identify where assurance is available or where not, providing leaders with data to focus on improving compliance.
Key Responsibilities:
• Develop a compliance plan with agreed assurance levels, including audits, SLA and KPI reporting, and comprehensive documentation for ongoing commercial fundraising and retail operations.
• Review and update all compliance policies and procedures, recommending and gaining agreement with subject matter experts for appropriate review periods.
• Ensure adequate training resources are available for compliance related matters and ensure regular reporting to monitor compliance and inform managers and ensure compliance is embedded in campaign planning and execution. Review, advise and sign off all fundraising materials sent out across Sue Ryder with subject matter experts.
• Work with stakeholders to build and deliver an ongoing compliance communications plan and strategy
You will have
• Expert knowledge of the CAP code, General Data Protection Regulation, Privacy and Electronic Communications Regulations (PECR), Code of Fundraising Practice and other charity requirements set by the ICO, the Fundraising Regulator, Gambling Commission’s Licence Conditions and Code of Practice and HMRC Gift Aid Standards.
• Proven experience of creating and reviewing policies and guidance in a fundraising or retail environment.
• Experienced in implementing reporting mechanisms (SLA/KPIs) using multiple data sources and systems and internal and external audit processes and risk management.
• Understand and have experience of project management processes.
• Excellent teamwork, emotional intelligence, and leadership skills.
• Able to develop a network of relationships across the organisation to deliver objectives as a skilled negotiator able to influence and motivate others
• Capable of managing competing priorities to meet business need, balancing risk and commercial benefit
Competitive Benefits Package
• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
• Company pension scheme
• Staff discount with thousands of retailers
• Refer a Friend scheme - £250 payment
• Enhanced maternity, paternity and adoption pay
• Access to Employee support programme
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
• and lots more. Please visit our careers website for the full list.
Closing date: 3rd August
Interview/Assessment date: 12th August (London)
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage by contacting
If you want more than just a job, we want you.
Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Senior Asset Manager
We have an exciting opportunity for an experienced Senior Asset Manager to join the inhouse Property Team at Barnardo's with management responsibility for the Asset Management team. This is a permanent full-time position which is hybrid ( with access to regional offices) and with a requirement to travel to meet with colleagues and internal stakeholders.
Come and join Barnardo's, our purpose is clear – changing childhoods and changing lives, so that children, young people and families are safe, happy, healthy and hopeful. We've been changing childhoods and changing lives for over 150 years, and we'll be here for as long as is needed.
The role is varied and encompasses management responsibility for the internal Asset Management team, delivery on strategic projects and relationship management responsibility with key external consultants. The Asset Management team deliver services for a large national portfolio and work closely with our internal stakeholders (Retail, Childrens Services and Residential) to deliver property solutions which enable them to achieve their business objectives.
It is an Essential requirement that the successful candidate will be a Member of the Royal Institution of Chartered Surveyors and hold a full Driving licence with access to a vehicle.
If you wish to make a difference for children and young people and if you're an expert in property asset management and passionate about supporting colleagues through excellent customer service, we want to hear from you. Recruitment is delivered via our internal Talent team.
Full Time: 36.25 Hours
Ideal Candidate
- Member of the Royal Institution of Chartered Surveyors.
- General Practice Surveying background
- Property and Asset Management experience
- Experience in managing and developing a team
- Proven track record of negotiating property transactions .
- Experience in managing projects
- Experience of successfully operating in a large, complex, fast paced, and geographically spread property environment.
- Ability to think outside of the box and provide strategic advice on property matters
- Understanding of property market, trends, challenges and emerging legislation.
- Evidence of active continued professional development to support delivery of the role.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay and Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
The client requests no contact from agencies or media sales.
We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in how to prevent suicide.
What you will do:
Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
Build relationships and partnerships to expand our reach and influence.
Support the creation of e-learning and digital training resources.
Prepare stakeholders for, and debrief them after, suicide interventions.
Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
Champion safeguarding, health and safety, and equality across all activity.
To be successful in this role you will have:
A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
A recognised training qualification or willingness to work towards one.
Experience in delivering and developing training programmes and community-based projects.
Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
Strong relationship-building, presentation and time management skills.
Professional curiosity, resilience, and a commitment to safeguarding.
Confidence in working independently and remotely, with ability to travel as required.
Please visit the careers site for the full job description and person specification for the role.
Salary: £30,559 per annum (Scale SCP 18), progressing by increments to £33,366 per annum (Scale SCP 23)
Hours: 36 hours per week Location: Home-based to cover London primarily, alongside wider South and East England Area.
Contract: Fixed term contract to March 2027
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.
Closing date: Sunday 10th August
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Home based in North East England and Yorkshire
East Riding of Yorkshire · North Yorkshire · Middlesbrough · Northumberland
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas, and you may be required to travel at short notice for face-to-face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the Northeast and Yorkshire, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team 8, which includes a Regional Casework Manager and a Regional Manager for Casework and Community Engagement.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing, benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the Northeast and Yorkshire would be valuable.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
How to apply
For more information and to apply, please click on the Apply button.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on Tuesday 12 August 2025.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Legal Casework Manager (Helpline)
Are you aware of the significant health inequalities that people with a learning disability face in the UK and levels of avoidable deaths? Are you passionate about access to justice for the families of people with a learning disability who have died avoidably in acute healthcare settings?
We’re looking for a dedicated Legal Casework Manager (Helpline) to join our committed information and advice team covering England at Mencap on a full time (37.5 hours per week) fixed term contract for 2 years.
Here at Mencap we are a leading charity providing advice, support and opportunities to people with a learning disability across England, Wales and Northern Ireland. The role will lead on supporting families to get answers about how their loved ones died and change across the healthcare system to prevent future deaths.
The role is flexible in terms of location, which can include home working, using Mencap’s office bases, such as in London and Peterborough, and will include some national travel, for example to inquest hearings or to meet families when needed.
About the Role
As Legal Casework Manager (Helpline), you’ll provide advice, support, and casework assistance to families facing complex legal issues, specifically relating to people with a learning disability who have died in avoidable circumstances across England, mainly within the healthcare system. Working within a small, supportive team, you’ll manage your own caseload, contribute to the body of knowledge about avoidable deaths and help empower families to understand and exercise their rights and get answers through the inquest and other investigations processes.
Key Responsibilities
· Provide clear, accurate, and timely legal advice and casework support for families.
· Work closely with clients, many of whom will be distressed, ensuring a sensitive, trauma informed and professional approach
· Maintain up-to-date case records and comply with quality and regulatory standards
· Support strategic litigation and advocacy efforts where appropriate
· Liaise with other charities, coroners, legal professionals, and agencies to support families to get answers
· Work towards a world where people with a learning disability are no more at risk of death in hospitals, than any other person
· Manage a team of caseworkers working across different areas of advice.
About You
We’re looking for someone:
· Legally qualified in the UK or similar jurisdiction with at least 3 years post qualification, working in either clinical negligence, inquests or inquiries. Or similar number of years working as a senior case worker in an inquest/clinical negligence/inquiries advice role.
· Excellent communication and interpersonal skills, with a non-judgemental and empathetic approach
· Ability to manage a varied workload, prioritise effectively, and work independently
· Ability to travel effectively to support families at inquests, and to attend meetings
· A clear understanding of the importance of professional boundaries and in maintaining their emotional wellbeing in distressing situations
· Strong management skills and ability to supervise, coach and mentor colleagues.
· Experience of accurately recording client case records and use of CRM/client database system
What We Offer
· A meaningful role supporting families and delivering change in a values-driven organisation
· Supportive and collaborative team environment
· Professional supervision
· Flexible working arrangements
Please see attached the full job description for further information on the role.
Closing date: Monday 18th August 2025
Interview date: Thursday 4th September 2025
We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The National Rheumatoid Arthritis Society (NRAS), is the only patient-led organisation in the UK specialising in rheumatoid arthritis (RA) and juvenile idiopathic arthritis (JIA). Due to its targeted focus on RA and JIA, NRAS provides truly expert and wide-ranging services to support, educate and campaign for people living with these complex autoimmune conditions, their families and the health professionals who treat them.
THIS ROLE REQUIRES STRONG BUSINESS DEVELOPMENT EXPERIENCE WITHIN A SIMILAR ROLE.
1. Main Purpose of Job
To drive referrals to and use of, NRAS services from NHS relationships across the UK.
Identify, build and maintain relationships with Rheumatology and other multidisciplinary teams to ensure relevant healthcare professionals are aware of the support that NRAS provides to people with Rheumatoid Arthritis and Adult Juvenile Idiopathic Arthritis.
To work with those healthcare professionals to maximise uptake of their referrals to our services.
Attend events around the UK and online to promote NRAS Services.
Support the I&SD Director and other senior team leaders to design, develop and implement new services and to reach new audiences for existing services.
2. Business development & Strategy
2.1. Identify, develop, and secure new opportunities for NRAS services within the NHS.
2.2. Create and implement business/service development strategies to expand the service user base, and service offering within NHS Rheumatology departments and connected healthcare teams.
2.3. Analyse market trends, identify emerging opportunities, and stay ahead of industry developments to recommend strategies for further growth of NRAS services.
3. Relationship development and management around the UK
3.1. Build and maintain strong, long-lasting relationships with existing and potential referrers or influencers and healthcare providers often travelling to attend clinic/location meetings.
3.2. Act as the primary point of contact for key referring organisations, ensuring referrer satisfaction and identifying opportunities for additional services or project work.
3.3. Understand HCP needs, provide tailored solutions, and work closely with the project managers to ensure successful delivery.
4. Proposition and presentation development
4.1. Lead the creation of compelling proposals, and presentations to drive new service user volumes.
4.2. Work with internal teams to gather technical and operational input to develop competitive, high-quality proposals.
4.3. Present to referrers and influencers articulating NRAS’ value proposition, differentiators, and capabilities.
5. Project Management Oversight
5.1. Support senior/project managers in the planning and execution of projects, ensuring alignment with referrer and influencer expectations.
5.2. Monitor the progress of key projects, providing necessary updates to clients and senior management on milestones, deliverables, and performance metrics.
5.3. Facilitate communication between referrers, internal teams, and external stakeholders throughout the lifecycle of projects.
6. Monitoring and Evaluation and “market” intelligence
6.1. Monitor the rheumatology service landscape, industry trends, new regulations and innovation.
6.2. Provide insights and recommendations to leadership regarding potential strategic partnerships, services or new audiences.
6.3. Prepare regular reports on performance, development activities, and client feedback.
7. Networking & industry representation
7.1. Attend/undertake promotional relevant conferences, seminars, and networking events to build NRAS’ visibility and attract new service users
7.2. Cultivate a professional network within Rheumatology and MDT arena, leveraging connections for potential opportunities.
7.3. Cross-Functional Collaboration:
7.3.1.Collaborate with senior management to align development goals with organisational strategy.
7.3.2. Work with other departments providing insight and content used to promote our services to Healthcare professionals
8. General responsibilities
Positively promote NRAS at all times.
Support Fundraising Team with applications for funding for the Information & Support team through charitable grants and other avenues.
Undertake other duties as appropriate when required.
Person specification:
Qualifications: A-level or qualified by experience
Experience:
- Demonstrable experience working in a similar environment such as charity/public sector or pharmaceutical etc. into NHS
- Health related services experience
- Proven track record of securing new business for service delivery
- Excellent interpersonal and presentation skills
- Ability to initiate, analyse, monitor and evaluate outcomes
- Experience of delivering at a senior level.
- Experience in overseeing multiple projects with the ability to manage timelines, budgets, and expectations.
Knowledge and skills:
- Highly developed relationship development skills
- Excellent written and oral communication skills in English
- Proficient use of Microsoft Word; Excel; PowerPoint
- Ability to collaborate with cross-functional teams to ensure seamless project execution.
- Understanding of the health environment
- Understanding of Rheumatoid Arthritis and its treatment
Personal Circumstances & Attributes
- Ability to work under pressure and to deadlines
- Highly motivated and committed
- Positive outlook and approach
- Willingness to travel and work out of hours when required
- Full driving licence and car owner.
Reporting to: Innovation & Service Delivery Director
Salary: £39,000-£42,000 dependent on experience
Location: Hybrid or remote flexible working
Hours: 35 hours pw
Car driver and clean licence required.
Please send a covering letter with your application.
Please provide a covering letter to confirm how your experience to date would benefit our organisation and enable you to achieve success within this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!
About the Role
Are you someone who is passionate about seeing positive change in our world? Can you bring knowledge and creativity in designing innovative and effective peacebuilding programmes?
We are looking for someone to support our programmes and institutional fundraising with excellent writing skills, who is passionate about addressing the root causes of and inequalities caused by conflict. You will be someone passionate about the work Cord does and who can bring technical institutional funding expertise alongside peacebuilding knowledge to our small and committed team.
In this role you will lead the development of new programmes and institutional funding bids in line with Cord’s peacebuilding approach and 5 main programme areas. You will manage proposal submissions to Cord's key donors such as the EU, US State Department, GIZ, SDC, UN Peacebuilding Fund etc. You will be working closely with country teams to design and write proposals based on strong project designs developed in partnership with our local partners.
The role will also operate at a strategic level by managing Cord’s relationships with key donors and shaping how Cord communicates about its programmes and the added-value that Cord brings.
If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.
Application Instructions
To apply please send you CV and a covering letter that explains your interest in Cord and the role, and details how you fulfil the requirements of the role.
Please note: Funding for this position is contingent upon the successful award of external funding that is currently in process and expected to be finalised in Autumn 2025. Whilst the recruitment selection process will run concurrently, the official appointment of this role will take place after funding is officially secured.
This is a UK based remote role and applicants must have the right to work in the UK and the ability to travel to Coventry for team meetings.
The client requests no contact from agencies or media sales.
Tenant Sustainment Officer
Location: Bowburn, DH6 5PF
Salary: £24,500 - £30,790 per annum
Vacancy Type: Permanent, Full Time
Closing Date: 15th August 2025
As a dynamic and purpose-driven organisation, we recognise that our people are at the heart of everything we do. The Tenant Sustainment Officer will play a pivotal role in delivering lasting change.
Our charity is committed to creating meaningful impact in the lives of those we serve. As a values-driven organisation, we understand that our people are central to achieving our mission.
Working within the Directorate of Housing and Property Services you will work with the housing management and property services teams as well as other specialised support and recovery services provided by Waythrough and/or external organisations and delivery partners.
Purpose of the role
To provide comprehensive housing related support to persons with a variety of vulnerabilities and complex needs to enable them to maintain their tenancy and to achieve their aspirations for independent living, alongside pragmatic and intensive housing management functions.
Working hours are 08:45am- 4:45pm Monday to Thursday and Friday 08:45am - 4:15pm however, you will be required to work flexibly to fit with the support needs of our residents and those you support.
On occasion you may be asked to support someone slightly out of area, so we are ideally we are looking for applicants to have their own transportation due to locations.
The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band.
If you are passionate about making a contribution to our mission, we want to hear from you! Join our team at Waythrough and be part of making a positive difference in people's lives.
What can Waythrough (formerly Humankind) offer you:
- Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discount
- Fantastic learning and development opportunities, including free training courses
- Work-life balance- flexible working and family friendly policies
- Happy, Healthy You! – our wellbeing offers for our workforce
- Employee Assist Programme and Waythrough Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application.
Waythrough (formerly Humankind) is an equal opportunities employer
We value unique perspectives and experiences that everyone can bring and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





Location: Home based - South Wales
Department: Service Delivery
Salary: £32,460 plus £2,500 car allowance
Hours: 35
Contract Type: Permanent
We are RABI – the farmers charity.
RABI support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to direct financial assistance, our tailored services respond to the unique challenges of farming life.
At the heart of our mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. We’re working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, we’ve delivered around £250 Million in direct financial support to the farming community, whilst our wrap-around support services continue to evolve, reaching more people before crisis hits.
Together, we’re on a journey to help shape a future our farmers deserve.
Key Purpose:
To work as part of a team that provide high quality casework and grant applications to farming people that come to RABI for support.
Key Responsibilities:
- Provide high quality information, advice and guidance in an empathetic and professional manner.
- Conduct a holistic needs assessment for each service user according to their individual circumstances.
- Manage a caseload of beneficiaries working with each service user to establish the most appropriate sources of support and agree an action/support plan with them.
- Collation of evidence for grants applications, checking that essential criteria have been met and progressing applications to the next stage of RABI’s internal grants process.
- Provide a face-to-face service when there is an over-riding need to do so by visiting service users.
- Collaborate with other agencies/service providers who can offer additional support options.
- Liaise with partners, ensuring that agreed actions are followed up.
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Delivery team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
- Be an ambassador for Service Delivery internally within RABI and with external organisations.
- Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
Person Specification:
Essential
- Fluent Welsh language speaker.
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national/local/statutory agencies.)
- Strong ability to manage a diverse caseload effectively, prioritising competing demands to include keeping excellent case records.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Excellent problem-solving and critical thinking abilities, particularly in complex situations
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution focussed.
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care.
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
Benefits
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
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