Compliance manager jobs in coventry, england

The Belay Foundation is a small charity with big ambitions to improve the lives of adoptive, special guardian and kinship care families. We deliver innovative trauma-responsive services that families value and we are looking for an experienced charity leader to take us through growth into the next chapter of our story.

Relationships are at the heart of everything we do and we use DDP principles (Dyadic Developmental Practice) to train our staff and to inform how we deliver our services. 

• Job title: Chief Executive Officer - Interim
• Pay: £350 per day
• Location: Remote but quarterly in-person staff meetings in Bath/Wiltshire and annual trustee in-person meeting
• Hours: 2 days per week
• Length of contract: 1 year
• Start date: September 2025, negotiable
• Reporting to: Co-Chairs of Trustees
• Responsible for: Operational team of 3
• Recruitment closing date: 5pm Monday 23rd June

Responsibilities:

• Leadership of the organisation and management of staff
• Holding the safeguarding of our children and their families at the heart of all we do
• Eliciting feedback from families and the wider beneficiary community to develop services
• Fundraising and income development
• Ensuring the financial management of the charity works towards greater sustainability
• Developing the organisational structure, its processes, and methods of service delivery
• Delivery of accreditation as required e.g., DDP (Dyadic Development Practice) and CPD (Continuing Professional Development)
• Protecting the reputation of the organisation, constantly improving processes and procedures
• Improving service efficiency and maintaining compliance e.g. GDPR
• Overseeing public relations activity
• Developing all of the above with an eye to environmental sustainability
• Other responsibilities as designated by the Trustees

Who we are looking for:

We are looking for an experienced charity leader to hit the ground running with some knowledge or awareness of the families that we support and the issues that they face. Most importantly we are looking for experience of financial management, fundraising, staff management and strategic development to help our organisation grow and thrive into the next 5 years and beyond.

Essential experience:

• Knowledge or awareness of children in permanence who have been in the care
• system for example in adoption, special guardianship or kinship care families
• Leadership within a growing organisation
• Leadership and management of staff and volunteers
• Fundraising and diversifying income
• Financial management
• IT literacy

Desirable experience:

• Familiarity with Dyadic Developmental Practice
• Development of systems that enable good processes and communication across the
• organisation
• Partnership working with other organisations e.g. charities and local authorities
• Attributes and skills:
• High levels of empathy for different experiences
• Ability to prioritise
• Ability to engage and motivate a team
• Professionalism
• Communication to different audiences from families to press statements
• Ability to ask for help and understand own limitations
• Capacity for self-reflection
• Able to work flexibly in terms of hours
• Commitment to our values of empathy, respect, professionalism, learning, partnership, innovation

The Diocese of Coventry represents the Church of England in Coventry and Warwickshire.  With a network of 200 parishes, there is a Christian presence in every local community.  There is a rich variety of people and traditions, which are united in our shared mission of "worshipping God, making new disciples, transforming communities".

The Coventry Diocesan Board of Finance Ltd (DBF) manages the financial affairs and hold the assets of the Diocese and its associated entities as well as managing activities to serve and equip these parishes through various activities and projects. 

The Finance & Governance team handle all matters concerning Diocesan and Cathedral finance including the administration and collection of parish share, paying invoices and expenses, budgeting, annual statutory, management accounts, clergy stipends, staff salaries, advice to parishes on parochial finance matters. 

This role covers the full range of work in an accounting system dealing with input to and output from all ledgers with specific responsibility for the administration of parish shares and fees including the issuing of regular statements to parishes. The purpose is to ensure that the accounting system has accurate and timely financial data which is available to those who require it either for decision-making or for external reports and accounts.

We’re the charity helping millions of people feel happier and healthier by spending more time on and along our historic canals and rivers. Our tranquil and wildlife-rich spaces provide places to walk, run, bike, boat, fish and rest. It takes an extraordinary team to bring our waterways to life and that is where you come in.

Individual Giving Fundraising is at the heart of the Trust’s Fundraising Strategy, and with ongoing investment to grow our supporter database and accelerate income generation, it's a truly exciting time to join our Fundraising Team.

The Senior Direct Marketing Executive is a key role within the Acquisition & Development Team. They will be driving collaborative working as they lead on cross functional digital projects across Brand, Fundraising and more! We are looking for a digital expert who thrives in an independent working environment and who can hit the ground running to lead on email strategy, a digital fundraising audit and the projects that arise from that. They should be solutions focused, proactive, innovative and collaborative.

Location/base: This role will be based from home, but will require regular travel to London, Birmingham and other Trust locations for meetings and team days. 

Key Accountabilities:

• Reviewing, owning and implementing our Digital Fundraising Audit project – taking the actions to complete the audit, and also leading on the workstreams that come out of it.
• Leading on email strategy and becoming a super user of Marketo, our email platform, and continuously looking to optimise ways of working regarding emails.
• Leading on onward journeys and reporting on them on a regular basis.
• Working closely with the CRM Manager and Supporter Journey Manager to ensure excellent supporter experience, clear data flows and journey maps are completed for all digital campaigns.
• Developing strong relationships with internal and external stakeholders – from brand marketing and web development teams to creative and paid media agencies.
• Working closely with the Acquisition Team to help us deliver detailed digital analysis of campaigns.
• Ensuring we explore new and innovative digital opportunities, while remaining compliant.
• Reforecasting income and expenditure for areas of responsibility.
• Support the wider Individual Giving & Legacy team as required, including stewardship of other donor audiences during peak seasons and campaign support as required and agreed with their team manager. 

Person Specification

Essential

• Demonstrable digital experience, particularly within a role or organisation focused on conversion and direct response
• Strong interpersonal skills, skilled at building internal and external relationships.
• Experience of analysing digital campaign performance and optimising in order to meet fundraising targets.
• Experience of email marketing and email marketing platforms.
• Ability to work independently and drive projects forward proactively.
• Strong written and oral communication skills.
• Willing to adopt the Trust’s values as your own: caring, openness and transparency, supporting the local community, involving others, and striving for excellence
• Proficient in the use of MS office applications, particularly Excel and Word. 

Desirable

• Experience of working in a digital fundraising role in a charity
• Technical experience of digital platforms
• Experience of building reports and using PowerBI
• Understanding of Fundraising regulation and statutory data compliance,
• Knowledge of Fundraising databases and customer relationship management programs
• Experience of working in a fast paced and ambitious team environment.

What We Offer

In addition to your salary of £39,250, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits.

• 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
• Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc. 
• Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters. 
• Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme. 
• 2 days paid volunteering leave, volunteering for local community project work.

Great opportunity to strengthen data systems and support impactful projects in rural Zambia and Mozambique.

Location: Remote (UK only) with a minimum of 5 mandatory meetings per year (includes overnight stays for 2-day meetings) at our office in Shrewsbury and occasional meetings elsewhere.

Contract: Permanent, Full-time (37.5 hours per week)
Salary: £26,000 - £27,000 per annum (depending on experience)
Benefits: Matched pension contributions (7% of salary after probation), 5 weeks' annual leave plus bank holidays, and a discretionary Christmas shutdown.

Village Water:

For over 20 years, Village Water has been committed to transforming lives in Africa by delivering vital support in safe water, sanitation and hygiene education (WASH) to rural communities in Zambia and Mozambique. Collaborating with local partners, we reach the most marginalised populations in villages, schools, and health centres improving health and empowering communities with opportunities to thrive.

The Role

As the Monitoring & Data Officer, you’ll support the Monitoring & Data Manager and Coordinator to validate, clean, and manage programme data. You’ll review submissions for accuracy and completeness, resolve discrepancies, and help ensure the integrity of the data that underpins our impact. Your work will support evidence-based decision-making. Collaboration and attention to detail are key, as is a passion for improving lives in rural Zambia and Mozambique.

Your Responsibilities:

• Validate and clean incoming data from local partners, identifying and flagging any errors or inconsistencies using tools such as Excel and Salesforce. 

• Conduct regular (weekly and monthly) checks on submitted data to ensure accuracy and assess progress against set targets. 

• Maintain and update all impact data, ensuring all records are accurate and complete. 

• Assist in testing and reviewing both new and existing data systems to ensure proper functionality, support the addition of new fields and adjustments as needed. 

• Support data validation during data collection rounds by reviewing data collection tools. 

• Liaise with local partners and internal teams to clarify discrepancies or follow up on incomplete submissions. 

• Be proactive in helping strengthen the monitoring systems. 

About You
We're looking for someone who is passionate about the cause and excited to make a meaningful impact. Your experience will include:

• Work collaboratively with staff & volunteers supporting them to achieve Village Water's goals.

• Support other fundraising initiatives, as required.

• Sharing skills and knowledge with colleagues

• All staff have a responsibility for safeguarding and must undergo the required training to ensure compliance with the organisation's safeguarding policies.

• Interest in and commitment to Village Water’s mission and the vital role of overseas aid.

• Comfortable managing a diverse workload with minimum supervision.

• Flexible and supportive

• Excellent Excel & IT skills

• Excellent attention to detail 

Why Village Water:

We are a small, dynamic team that values our personal touch, collaborative approach, and unwavering commitment to driving positive change. You'll work alongside passionate individuals who are making a tangible difference in people's lives every day.

Equality and Diversity 

Village Water is dedicated to promoting a workplace that embraces inclusivity, values diversity, and honours the unique contributions of its employees and partners. It ensures equal treatment for all individuals and encourages everyone to reach their full potential. 

Village Water is an advocate for disability inclusion, so if you require alternative application methods, please get in touch with us for further assistance. 

Closing date: 20th June 2025 17:00

Job purpose

This is an exciting time to join Action for ME. With developments in research and policy alongside delivering services which are in high demand, you will enjoy working in a fast-paced and continually changing environment. You will be responsible for overseeing operational programme design and delivery, reporting of progress, and measuring the impact of all Action for ME work to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow. You will also assist the Chief Executive in implementing the organisational strategy, and by adapting and evolving delivery models on the ground. As you will have operational management and oversight for our Healthcare Services and hold the Designated Safeguarding Lead role for the organisation, you will bring considerable services-related experience at a management and leadership level. The Chief Executive will focus predominately on external matters and therefore you must have experience of managing an organisation to achieve high quality programmes with evidenced impact and motivated teams. You will act for the Chief Executive on topics, as agreed, and deputise during their absence.

Key duties

1. Leadership

• Ensure that children and adults with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of our work.
• Deputise for the CEO and represent and promote the Charity at national meetings and events.
• Deputise for the CEO during periods of absence, and in relation to specific matters, issues or elements of operation as delegated from time to time by the CEO, ensuring a consistency of approach and decisions aligned with the organisation’s objectives.
• With the CEO and HR Business Partner, lead on implementing the People and Culture Strategy and ensuring our Equity, Diversity, Inclusion and Belonging plan is achieved.
• To provide support, leadership and coaching to the Management Team to ensure the smooth running of the organisation and development of the Charity.
• Contribute to the development of the overall strategy for Action for ME, ensuring that the best use is made of available resources within agreed priorities. Ensure that agreed strategy is delivered to target and in line with agreed budgets.
• Work closely with the Chief Executive and Trustees to ensure effective reporting to the Board and sub-committees.

2. Operations & management

• Manage the day-to-day operations of the Charity ensuring high quality service provision that meets all best practice, legal and regulatory frameworks and internal policies and procedures.
• Hold overall management responsibility for our Healthcare Services including the role of the CQC Nominated Individual, ensuring all regulatory requirements and compliance are met.
• Manage the staff and volunteer team, including holding regular meetings and ensure the efficient running of the office ensuring a culture that supports, inspires and motivates the team while ensuring required standards and quality are met at all times through effective performance management.
• Act as the organisational Designated Safeguarding Lead (children and vulnerable adults), working closely with the Designated Safeguarding Officers, colleagues and the Safeguarding Lead Trustee; facilitate the annual safeguarding audit (led by the Lead Trustee) and ensuring safeguarding standards across the organisation are maintained.
• Contribute to the learning and development of key personnel including coaching support (either directly or through the identification of external coaches) to enhance performance.
• Establish (where not already in place) and maintain a clear performance outcome-focused management system driving positive change and improvement across all teams.
• Ensure that policies and procedures are effectively implemented and kept up-to-date to enable the effective management of operations and support growth.
• Take the lead role for data protection, health and safety, compliance and risk management across the organisation and act as the Designated Safeguarding Lead.

3. Finance & income generation

• Hold financial leadership responsibility, working closely with the Finance Manager and the Fundraising Director to ensure sustainability for our work.
• Ensure effective financial management with procedures in place which are kept up-to-date and implemented accordingly.
• Provide support and engagement, where appropriate, to actively grow our income.

4. Working with others

• Lead, nurture and develop relationships with key stakeholder groups and partner organisations, both locally and nationally, supporting Action for M.’s place as the ‘go to’ organisation for people affected by ME
• Lead on new business ideas and pilot projects in line with the strategic objectives; with colleagues, develop the business case, identify and manage risks, lead implementation across teams, evaluate success and learning and make recommendations for future development.

5. Other key accountabilities

• Be proactive in keeping up to date with developments affecting operations and maintain and improve personal competence through continuous professional development.
• Take direction on projects and priorities from the CEO, which may vary from time to time.
• To ensure best value in all service delivery.

Person specification

Experience and Knowledge

• Proven experience in an operations, leadership, or senior management role, ideally within the charity service delivery or healthcare sector, with the ability to develop and implement strategic plans that drive organisational growth and reporting that demonstrates impact delivered. If you come from outside a support services background, you must demonstrate sound understanding of the regulatory and best practice requirements related to delivering support and/or healthcare services.
• An understanding of ME and associated/overlapping illnesses, the impact on people affected by it or a commitment and ability to understand the illness and lead services to meet the needs of children and adults with ME
• Experience managing multi-disciplinary teams, including remote workers, and fostering a supportive workplace culture where change is a constant.
• Safeguarding understanding at a management/decision-making level.
• Proven experience of building and nurturing strong relationships internally and externally at all levels.
• A sound understanding of outcome-focused, effective performance management, quality assurance and risk management.
• Strong financial acumen, including budgeting, financial planning, and resource management in the voluntary sector.

Skills and Behaviours

• Experience of governance, risk management, and compliance, including within regulated services, ideally within a charity and/or service delivery setting.
• Proven ability to think strategically, balance competing demands, use initiative to solve problems and actively seek innovative approaches to problem solving and delivering results.
• Strong interpersonal skills including motivational, negotiating influencing and networking skills which build strong internal and external relationships.
• An ability to understand, analyse and make effective use of data across all of our work.
• A proven ability to coach and motivate staff and to build and lead teams reflecting organisational culture and values, a respectful, constructive and energetic style.
• Proven, strong MS Office skills that supports writing, email, internet and database use.
• Demonstrable ability to work within our organisational values

Interview: The first round of panel interview scheduled to take place in Bristol on the 24th of June 2025.

Job purpose

The Clinical Lead will play a pivotal role in leading and developing Action for ME’s Healthcare Services with the Operations Director, ensuring the highest standards of clinical care for individuals affected by Myalgic Encephalomyelitis (ME). The postholder will be responsible for clinical oversight, service development, and leadership, working collaboratively with multidisciplinary teams to enhance outcomes for children and adults with ME and will be the CQC Registered Manager for the service.

At present, the Healthcare Services is a small team with two doctors (GPs) and two physios. Our counsellors are overseen by a Counselling Lead Supervisor and our multi-faith Chaplains are supported by our Lead Chaplain.

We are keen to develop and expand our services, building on the small amount of spot purchasing from local commissioning boards and exploring a diagnosing and prescribing offer. We are also keen to explore the potential of increasing the range of disciplines offered within the team. You will play a key role in driving the strategy for our Healthcare Services with the Director of Operations.

Key responsibilities

• Provide clinical support and expertise to Action for ME's Healthcare Services, ensuring evidence-based, person-centred care.

• Act as Registered Manager for CQC (Care Quality Commission) purposes and ensure that the service meets all required standards.

• Lead the development and implementation of clinical policies, protocols, and best practices in line with national guidelines and regulatory requirements.

• Supervise and support healthcare professionals within the service, offering guidance, mentorship, and training.

• Designated safeguarding officer for Healthcare Services.

• Collaborate with external stakeholders, including NHS services, researchers, and others, to enhance healthcare provision for people with ME.

• Ensure the service complies with regulatory and safeguarding standards, including CQC requirements where applicable.

• Monitor and evaluate service delivery, using data-driven insights to improve clinical outcomes and patient experience.

• Provide expert advice on complex cases, supporting staff with clinical decision-making.

• Represent Action for M.E. at external forums, conferences, and policy discussions.

Person specification

• A registered healthcare professional (e.g., doctor, nurse, physiotherapist, or occupational therapist) with active professional registration (GMC, NMC, HCPC or equivalent) OR an experienced commissioner of healthcare services with experience of quality assurance, safeguarding and compliance.

• Extensive clinical experience in chronic illness management OR sound understanding of clinical practice, ideally with expertise in ME or related conditions and a clear understanding of the challenges faced by people with ME.

• An understanding of Care Quality Commission regulatory requirements.

• Proven leadership experience in a healthcare setting, including team management and service development.

• Strong understanding of evidence-based practice and clinical governance.

• A sound understanding and experience of safeguarding children/young people and vulnerable adults.

• Excellent communication and interpersonal skills, with the ability to engage effectively with patients, carers, and healthcare professionals.

• Experience in training and mentoring healthcare professionals.

• Ability to work independently and collaboratively within a multidisciplinary environment.

• Commitment to patient-centred care and advocacy for people with ME.

• Knowledge of NHS structures and commissioning processes.

• An understanding of working within the third sector or charitable organisations.

Vacancy Reference Number:

SA/GF/UKFS-R1

Position title:

Systems Accountant

Reports to:

Global Finance Officer

Location:

REMOTE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

Competitive

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period, extendable and renewable)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 20th June 2025

Approx. Interview & Role Commencement Date(s):

Interviews: W/C as and when suitable candidates apply

Start: ASAP thereafter

ROLE OVERVIEW:

Muslim Hands is seeking a dynamic and experienced Systems Accountant to lead the implementation of a bespoke budget and finance management system for our grant-receiving partners. This role is critical in ensuring smooth onboarding, system integration, and ongoing support to enhance financial management practices across our partner network.

See full role details attached!

Notes: 

Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with MS Teams / Zoom.

We reserve the right to end the application procedure early should the right candidate be found. 

Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Head of Finance

Location: Office Based - Boldmere, Sutton Coldfield

Salary: £45,000 pro rata (30 - 37.5 hours a week)

Age Concern Birmingham is a dynamic and passionate charity.

Their Mission:

To enrich the lives of older people and others in need through a range of services they offer.

Their Vision:

To make a positive difference, adding value to people’s lives by offering services to promote wellbeing and independence.

Their Values

• Everyone Counts
• Caring
• Promote Wellbeing
• Work in partnership
• Innovative

The Role

They are seeking an experienced, strategic, and dedicated Head of Finance to lead their small finance team and help them ensure the long-term financial sustainability of the charity.

This is a unique opportunity to contribute to the success and growth of a charity that makes a real difference in the lives of older adults and others in need.

As the Head of Finance, you will play a key role in overseeing all aspects of their financial operations. You will be responsible for providing financial leadership, ensuring compliance with legal and regulatory requirements, and supporting the strategic objectives of the charity.

Your expertise will guide the senior leadership team in making informed decisions, driving financial growth, and optimizing the use of resources.

Key Responsibilities

• Lead the finance function, managing a small finance team.
• Oversee the preparation of accurate and timely financial reports, budgets, and forecasts.
• Ensure compliance with financial regulations, charity law, and accounting standards.
• Manage income, cash flow, investment, and financial planning to ensure the charity's financial stability and growth.
• Develop and implement financial policies, procedures, and internal controls.
• Support the CEO and Board of Trustees in financial planning and decision-making.
• Provide financial insights and analysis to inform strategic initiatives and fundraising efforts.
• Lead the annual audit process and work with external auditors.
• Monitor and manage risk, advising on financial risks and opportunities.
• Supervise the preparation of annual budgets, ensuring they align with strategic objectives and requirements.

About You:

They are looking for an individual with a strong financial background, with experience in the charity sector or not-for-profit organisations. You should be a strategic thinker with excellent communication and leadership skills. The ideal candidate will be proactive, hands-on, and able to manage multiple priorities in a fast-paced environment.

Essential Qualifications and Experience:

• ACA, ACCA, CIMA, or equivalent qualification (or equivalent proven experience).
• Significant experience in finance management, including preparing and interpreting financial statements, budgeting, and forecasting.
• A deep understanding of charity finance regulations and governance requirements.
• Proven ability to manage, mentor, and develop a finance team.
• Experience in financial reporting to senior leadership and trustees.
• Strong Excel and financial software skills.
• Excellent communication and interpersonal skills, with the ability to engage a range of stakeholders.
• A proactive and solutions-oriented approach with excellent attention to detail.

Benefits

• Opportunity to work in a rewarding and impactful environment.
• A supportive and collaborative team culture.
• Flexible working options.
• Perk Box an employee benefits and rewards platform that provides a wide range of perks and incentives and benefits like discounts, wellness programs, reward schemes, and more.
• Additional annual leave
• Free onsite parking
• Discounted meals within their onsite cafe

To Apply

If you feel you are a suitable candidate and would like to work for Age Concern Birmingham, please do not hesitate to apply.

Please note applications are being reviewed on receipt and interviews will be conducted on a rolling basis.  When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

Job Title: CEO

Reporting To: Chair of Trustees

Salary: £50,000 Pro Rata 

Working Hours: 28 hours per week (4 days). Job share applications will be considered.

Location: Hybrid/ Prepare to travel to London several times a year for industry events. Prepared to travel to other destinations in the UK on occasion.

Contract Type: Permanent

About Us

Safer Waves was set up in 2019 to provide support to merchant seafarers who have experienced sexual assault, sexual harassment or gender discrimination on board.

Safer Waves provides an anonymous email support service, run by volunteers who are trained in responding to disclosures of sexual violence, and who understand the specific challenges experienced when these events happen onboard a vessel.

We work with shipping companies, industry leaders, law enforcement and maritime training providers to raise awareness of sexual violence within the maritime industry, and to improve the support that is available to seafarers who experience it.

Job Purpose

For the first 5 years, Safer Waves has been a volunteer-led organisation. We are now in the exciting position of being able to recruit a CEO, and we are looking for an individual who has the passion to see this new organisation thrive in the maritime welfare sector.

As the head of a small and rapidly developing organisation, the CEO role will be extremely varied, with the opportunity to shape the organisational structure as needed. The CEO will work closely with the trustee board and Operations Manager to deliver the strategy, improve sustainability and financial resilience, manage risk and deliver high-quality services to our beneficiaries.

We are a growing organisation, and this is a unique opportunity to grow and innovate with the organisation and to contribute to our future success. Applicants will need to be prepared to take on a wide range of tasks at the outset including compliance, accounting, training, public speaking, banking, leading volunteers, engaging with external partners and funders, overseeing the website and email service and many other tasks.
 

Responsibilities & Accountabilities 

The CEO reports directly to the Trustee Board and is responsible for the following:

• Strategy: Shape and deliver the charity's strategy over the next five years, whilst also ensuring the day-to-day running of the charity remains effective.

• Finance: Maintain and develop relationships with funders, and find new funding streams for the charity. Prepare budgets and control spending accordingly.

• Risk management and compliance: Work with the trustees to ensure strong governance, including effective management of risks and compliance with current legislation.

• Relationships: Build and maintain relationships with international organisations including charities, shipping companies, law enforcement and government agencies among others.

• Line management: Manage staff and volunteers

• Communications and Outreach: Work with the Operations Manager, Trustees and volunteers to raise the profile of the charity and increase the number of seafarers reached

Person Specification

Essential 

• Experience in being self-sufficient and driving progress, ideally in a business or charity setting.

• Senior Management Experience

• Able to demonstrate alignment with the core values of Safer Waves.

• Knowledge and understanding of supporting survivors of sexual violence

Desirable

• Experience working in the charity sector. 

• An understanding of the maritime sector

Your cover letter should address and provide evidence to support each of the essential criteria and the desirable criteria if applicable.

Stories Officer
Remote working
£16,000 - £17,400 pa plus excellent benefits (FTE £25,000 - £29,000 pa)
21 hours per week (Mon - Weds)
Permanent, part-time job share

We are pleased to offer this role as a job share, working Monday, Tuesday and Wednesday. Previous applicants need not apply. 

The Stories Officer sits in the Marketing and Communications team and will focus on:

· Assist in managing storytelling requests from across RNID, providing vital support and crafting impactful and compelling narratives.

· You’ll be gathering and shaping powerful authentic stories that highlight the impact of RNID’s work, supporting RNID’s strategic goals.

· When you join us, you’ll dive straight into important campaigns like our Protect Your Hearing Campaign, helping to craft meaningful stories. You might find yourself out on location, capturing powerful stories firsthand from our amazing storytellers or coordinating a photo shoot featuring one of our celebrity supporters.

As Stories Officer, you will:

· Work closely with the Stories & Celebrity Manager, identify, interview, and write-up case study stories from people who are deaf, have hearing loss, or tinnitus to support RNID’s campaigns, media, and fundraising efforts.

· Manage and update our centralised database of case studies, celebrities, and influencers, ensuring all stories across the charity are recorded for effective stewardship. Maintain storyteller profiles, contact details, permissions, and consent forms while ensuring GDPR compliance in data collection and storage.

· Collaborate with PR, fundraising, digital, and campaigning teams to integrate storytelling into their work, identify their needs, and match case studies or celebrities to relevant projects.

· Support the development and delivery of storytelling content across multiple platforms, including social media, website, press, and marketing materials, ensuring content meets accessibility standards.

· Manage multiple internal and external storyteller requests.

We are looking for an individual with a passion for storytelling and a deep commitment to amplifying the voices of people who are deaf, have hearing loss or tinnitus.

You will have excellent writing skills, with experience in journalism, PR, or a similar field, and a strong ability to craft compelling narratives that engage and inspire. Your interviewing skills will be key, as you’ll need to connect with people from diverse backgrounds, ensuring they feel comfortable and confident sharing their stories.

Sensitivity and empathy will be essential as you capture authentic, impactful stories. In addition, you’ll be an exceptional multitasker, able to manage multiple storytelling requests and competing priorities with ease. Your proactive and creative approach will drive you to consistently find new ways to tell powerful stories that align with the charity’s mission and strategic goals.

If you are driven by the power of storytelling and want to make a real difference, we would love to hear from you.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 15 June 2025.

Role:  Direct Marketing Executive (acquisition)

Salary: £29,697 - £32,683 (England) £33,533 - £36,767 (including London weighting)

Closing date:04/06/2025

Hybrid/Working from home, with London based candidates expected to work in the London office 8 days a month

Note: The position is also available for an immediate start 

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,416 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

Supporting the Direct Marketing Manager, you’ll play a key role in delivering growth in voluntary income through our direct marketing acquisition programme utilising a range of campaigns and products, both online and offline. Products include one-off donations, regular giving (including value-exchange/ sponsorship products) and lottery. You’ll also be responsible for the development, implementation, day to day management, evaluation, and delivery of our acquisition portfolio. 

About You

• You will have experience of running effective national campaigns using a variety of fundraising channels
• Demonstrable, relevant experience including digital, email, social media, direct mail, and telemarketing
• Strong organisational skills with the ability to effectively manage conflicting priorities
• Knowledge of google analytics as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR. 

About the Role

• Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.
• Work alongside the Content team to research and develop acquisition products, journeys and communications, gathering information, case studies and photos for use in all direct marketing campaigns.
• Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and monitor performance
• Working collaboratively with a number of internal teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Governance Administrator
Office Base: Birmingham, B15 1LZ
Salary: £15,686.40 Per Annum (based upon £26,144 full-time equivalent)
Hours: Part-Time, 21 per week
Contract: Permanent

Are you an organised and detail-driven administrator looking for a part-time role where you can make a real impact? Do you thrive in a fast-paced governance environment, ensuring accuracy and compliance in everything you do?

As a Governance Administrator (part-time, 21 hours per week), you'll provide essential administrative and financial support to the Governance team, helping ensure that key processes run smoothly and efficiently.

Responsibilities include but are not limited to:

• Governance & Compliance – Coordinate the signing and sealing process, maintain records, and support governance meetings, correspondence, and data protection activities.
• Procurement & Finance – Raise purchase orders, process invoices, assist with budget management, and help set up new suppliers.
• General Administration – Organise meetings, prepare agendas and minutes, respond to information requests, and maintain databases, reports, and presentations.

What We're Looking For:

• Educated to GCSE grade 4/C or above in English & Mathematics.
• Experience of delivering a broad range of administrative tasks.
• Experience of financial administration such as raising purchase orders and processing invoices.
• Experience in creating spreadsheet and graphs, analysing data, and producing reports.
• Someone who demonstrates a knowledge of and genuine interest in working for Midland Heart, as evidenced in their cover letter.

Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.

Closing Date: 1 June 2025

Interested?

Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can find the full Candidate Information Pack and submit your CV and Cover Letter which highlights your suitability against the above criteria.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please

Are you a natural organiser with a heart for community impact? Join us as Head of Response & Logistics and lead the practical engine room of Carriers of Hope — from warehouse operations and van deliveries to sustainability projects and home set-ups for families in need. You'll oversee logistics, transport, and volunteer teams, making sure essential goods reach people with compassion, efficiency, and purpose.

This hands-on leadership role is central to how we work, blending big-picture planning with everyday action. You'll also champion a circular economy approach, ensuring nothing goes to waste and every donation makes a difference.

We’re Hiring: Head of Response & Logistics

Based in our warehouse in Coventry, with some travel across the West Midlands
30 hours per week
 £36,124 FTE (NJC Level 26)

About the Role

Carriers of Hope is looking for a skilled and motivated individual to lead the logistics and practical support side of our work. This is a key leadership role, responsible for making sure that essential donated goods—food, clothing, furniture, and baby items—are received, organised, and distributed efficiently to the refugee and migrant families we support across Coventry.

You’ll oversee multiple projects, manage a committed team of staff and volunteers, and help shape the systems that make our work possible. From running our warehouse and coordinating van deliveries, to leading the House to Home furniture scheme, this is a hands-on, people-focused role with real impact.

We're looking for someone who brings strong coordination and problem-solving skills, has experience in logistics or operations, and is confident leading a team in a fast-moving environment. You’ll also play a key role in embedding sustainability into everything we do. A full, clean UK driving licence is essential.

What We Offer

• A generous annual leave allowance

• A welcoming, multicultural team environment

• The opportunity to be part of work that directly improves people’s daily lives

• A role where your leadership will help deliver practical support with dignity and care

Inclusion Matters to Us

We actively encourage applications from individuals with lived experience, including people from refugee and migrant backgrounds. We give preference to client volunteers who meet the essential criteria for this role, as part of our ongoing commitment to supporting progression and creating meaningful pathways into paid employment.

Full Details

The Full Job Description and Person Specification can be found in our supporting documents.

How To Apply

Please send us a Cover Letter and CV.

Your covering letter should explain:

• Why you're interested in this role

• How your experience and skills make you a good fit

It should be no longer than two A4 pages, but feel free to keep it shorter if you can say everything you need to in less space.

Prefer to tell us in a video? That’s encouraged — it gives us a chance to see your passion and hear directly from you. You're welcome to send a short video (max 4 minutes) instead of a written letter if that suits you better.

Interview Date - Monday July 7th 2025

In order to safeguard our clients, the successful candidate will be required to provide 2 references and undergo an enhanced DBS check.

Our Inclusive Recruitment Practices

At Carriers of Hope, we are committed to making our recruitment process as inclusive and supportive as possible. We want everyone to have the opportunity to apply and take part fully, regardless of background or circumstance.

We offer the following support:

• Help with the application process through trusted partners, including Coventry City Council’s Migrant Employability Programme

• Alternative formats – you're welcome to submit a video instead of a written covering letter (up to 4 minutes long)

• Interview questions in advance, to give you time to prepare

• Support with travel costs for attending interviews if needed

• Adjustments at any stage of the process — just let us know what would help

We’re also happy to talk through the role with you before you apply, if that would be useful.

If you need any adjustments or support, whether during the application or interview stage, please get in touch. You can contact us confidentially, we're here to make the process work for you.

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

About the role

Join NCVO as a Senior Project & Data Governance Officer and play a key role in shaping how one of the UK charity sector's largest data estates is managed and optimised. Working within the Insights Hub, you'll collaborate across departments to drive effective data governance, support CRM development, and enhance data systems that underpin vital organisational processes.

With a focus on Microsoft Dynamics, Azure, and Business Central, you’ll lead efforts to ensure data integrity, compliance, and operational efficiency—supporting everything from system integration to user training and reporting.

This is a hands-on, strategic role where you'll work closely with the Data & CRM Manager to implement data strategies, champion best practices, and ensure systems are fit for future growth. You’ll be at the forefront of developing and automating our CRM environment, improving user experience, and enabling data-driven decision-making across NCVO.

If you're passionate about data governance, system improvement, and collaboration—and have the skills to match—this is a fantastic opportunity to make a real impact.

About the Transformation directorate

This role sits within the newly formed Transformation Unit.

The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.)

About the Insights Hub

The Insights Hub sits within NCVO’s Transformation Directorate and acts as the organisation’s central intelligence engine.

Bringing together expertise in research, data, performance and CRM, the team supports strategic decision-making through robust research and data analysis. From delivering flagship research projects like the UK Civil Society Almanac to optimising data systems and supporting internal and external stakeholders, the Hub transforms complex data into clear, actionable insights.

The Insights Hub ensures that everything we do is grounded in robust evidence and aligned with real-world impact across the charity and voluntary sectors.

Equality, Diversity and Inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.

We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

​Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

​We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

​As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

​We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.