Compliance manager jobs

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Income Generation Support Officer will provide day-to-day administrative departmental support and support to the department Director to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.

About the Role:

1. Maintain and improve departmental filing systems to achieve maximum efficiency.
2. Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
3. Undertake small-scale project work including researching, analysing and recommending next steps.
4. Provide support to the IGM management team in responding to correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required.
5. Track Managers delivery of action points to ensure timeframes and outcomes are met, escalating to Head or Director of IGM for further action as appropriate.
6. Undertake full inbox and extensive diary management, ensuring an effective use of time and preparation of information in advance. Sort, redirect and action emails and review an effective ‘bring up’ system to brief and prepare the Director Income Generation and Marketing for meetings / events.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Experience of organising and coordinating meetings and events.
2. Proven office administrative experience.
3. Proven experience supporting senior leaders.
4. Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
5. Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
6. Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.

Why you should apply:

Join Muslim Aid as an Income Generation Support Officer and play a vital role in keeping our operations running smoothly and efficiently. You’ll provide essential administrative support to the department and Director, helping to ensure that key processes in compliance, finance, and HR are completed accurately and on time. From generating reports to tracking progress and supporting the delivery of our organisational goals, your work will help Muslim Aid continue making a positive impact worldwide. If you’re detail-oriented, organised, and committed to excellence, apply now and use your skills to strengthen a mission-driven organisation.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
•  Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

About the Role 

Neuroendocrine Cancer UK is entering an exciting phase of growth and development. To make the greatest difference, we need to grow in a way that is structured and sustainable, and that’s where you come in.

We’re looking for our first Director of Operations: a strategic, hands-on leader who can turn vision into action and passion into plans. Working closely with our new CEO, you’ll ensure that our people, systems, and processes all work together to deliver effectively for the communities we serve.

This is a unique opportunity to shape the organisation’s future. You’ll combine strategic oversight with operational delivery across key areas including HR, finance, compliance, governance, IT, and organisational processes. As a senior leadership team member, you’ll strengthen internal systems, support staff and make sure day-to-day operations align fully with our mission, values, and strategic goals.

Ultimately, you will help build the strong foundations and infrastructure that enable Neuroendocrine Cancer UK to grow sustainably, deliver high-quality services, and deepen its impact for the communities we support.

About the Charity 

We are Neuroendocrine Cancer UK. We exist to address the unmet needs voiced by the neuroendocrine cancer community, supporting patients and their loved ones with the physical and psychological burden of neuroendocrine cancers. Through awareness, research, better funding and support, we can give our community the attention it deserves

Our vision is for a world in which people know how to recognise, diagnose, treat, care for, and cure patients with neuroendocrine cancer. 

We are a Charity driven by strong values of equity, excellence, collaboration, honesty, transparency and integrity.

Key Responsibilities 

1. Operational Oversight and Delivery 

• Lead and manage a small in-house operations team (2 staff members) and oversee the work of external consultants as required to deliver operational plans aligned with strategic goals. 
   
• Drive the successful delivery of existing services, overseeing day-to-day operations, ensuring services are delivered efficiently and to a high standard while supporting the implementation of new initiatives and improvements. 

• Ensure systems and processes are fit for purpose and support delivery of strategic goals. 
   
• Management and maintenance of the Salesforce system.
   
• Maintain oversight of service development, ensuring it reflects user feedback and sector innovation (with Directors/Managers). 

• Lead audits and evaluations to ensure service effectiveness and continuous improvement. 

2. Governance and Compliance (working with CEO) 

• Maintain compliance with all relevant legislation, including safeguarding, data protection, and health & safety. 

• Develop and oversee policies and procedures that uphold good governance, safeguarding, GDPR, digital governance, and ethical standards. 

• Act as Designated Safeguarding Lead (DSL) and Data Protection Officer (DPO). 

• Provide assurance to the CEO and Board on compliance and operational risk. 

3. Financial Stewardship and Operational Management 

• Support the CEO in ensuring financial sustainability. 

• Oversee day-to-day budgeting, financial reporting, and grant management. 

• Ensure timely processing of payments, payroll, and contracts. 

• Support income generation through sound financial planning and operational oversight. 
   
• Review all processes, procedures & delegations and suggest updates as necessary.

4. People and Organisational Development 

• Support the CEO to recruit and induct staff.

• Work with CEO to oversee HR matters including performance management (with HR support). 

• Prioritise staff wellbeing, engagement, and professional development. 

• Support the CEO in succession planning and building organisational resilience. 

5. Service Quality and Improvement 

• Work with relevant management team to ensure high-quality service delivery aligned with user needs and feedback. 

• Monitor performance and report on impact to CEO and trustees. 

• Drive operational improvements and support the development of new initiatives. 

6. Insight, Data, and Continuous Improvement 

• Collect, analyse, and report operational data to support decision-making. 

• Oversee monitoring, evaluation, and audits to ensure accountability and learning. 

• Support research and innovation projects by ensuring operational systems are robust and effective. 
• Work with the board & CEO to review all processes, procedures & suggest updates as necessary.

 Person Specification 

About you

You’re an experienced operational leader who thrives on making things work — strategically, efficiently, and with people at the heart of it all. You know how to turn plans into action and are equally comfortable shaping systems, managing budgets, or guiding a team through change.

You bring strong leadership experience, a deep understanding of good people management practices, and sound knowledge of compliance, safeguarding, and data protection. You’re confident managing financial systems and overseeing budgets, and you know how to balance strategic thinking with hands-on delivery.

You’re at your best in collaborative, purposeful environments — someone who communicates clearly, builds trust, and helps others do their best work. You’re also pragmatic and calm under pressure, able to bring clarity and stability as the organisation grows and evolves.

Above all, you’re motivated by purpose. You share our commitment to the mission and values of Neuroendocrine Cancer UK, and you want to use your operational skills to help an organisation with real impact go even further.

Essential 

• Proven experience in operational leadership and management

• Strong knowledge of people management practices, compliance, safeguarding, and data protection. 

• Experience of managing budgets and overseeing financial systems. 

• Strong line management and team development, with the ability to lead staff and volunteers. 

• Excellent communication and organisational skills. 

• Ability to balance strategic thinking with hands-on delivery. 

• The ability to lead through change and embed new ways of working effectively. 

• Commitment to the mission and values of the charity. 

Desirable:

• Experience in a small charity or nonprofit organisation. 
• Experience of charity governance
• A relevant qualification in safeguarding, HR, or data protection
• Experience managing Salesforce or similar CRM systems

Why Work With Us?

• Be part of a small, passionate, and values-driven team making a tangible difference.
• Shape the future of the organisation at a pivotal stage of growth.
• Take on a broad and varied leadership role with the chance to influence across all areas.
• Receive support for professional development, training, and personal growth.
• Enjoy a remote and flexible working environment.

Capital Small Works Surveyor

Location: London, Hybrid
Contract: Permanent, Full Time 

Hours: 35 hours per week
Salary: £45,259 to £50,000

1st Interview (Face to Face) - w/c 10th Nov, 2025

About the Role

At Norwood, we’re proud to maintain and improve a diverse property portfolio that supports people with neurodevelopmental disabilities, children and families, and our dedicated staff across multiple sites.

As Capital Small Works Surveyor, you’ll play a vital role in delivering a wide range of small capital and refurbishment projects, ensuring our environments are safe, high-quality, and fit for purpose.  This is an excellent opportunity for a proactive, hands-on professional ready to develop their expertise within a supportive and purpose-driven charity.

About our Property and Facilities

Norwood’s Property and Facilities team plays a central role in maintaining and improving the environments where our services take place, from residential homes and supported living services to, children & family centres and a head office based across London and Berkshire.

About Norwood

Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.

At Norwood, you’ll make a real difference every day. You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.

Your Day-to-Day

• Deliver and oversee improvement, refurbishment and maintenance projects typically up to £100k in value.
• Develop clear project scopes, obtain competitive quotes, and ensure compliance with procurement policy.
• Instruct, manage and monitor contractors to deliver projects to agreed specifications, budgets and timescales.
• Conduct regular site inspections, sign off completed works and maintain accurate property records.
• Ensure all projects meet health and safety and statutory compliance requirements (including CDM 2015).
• Provide weekly progress and budget reports to the Assistant Director of Property and Facilities.
• Build positive working relationships with site teams, service managers and internal stakeholders.

Qualification, Experience and Training

Essential:

• Degree in Building Surveying, or a related field.
• Experience delivering or supporting small works or refurbishment projects.
• Strong technical knowledge of building construction and compliance.
• Excellent organisational and communication skills with a keen eye for detail.
• Full UK driving licence and willingness to travel between North London and Berkshire sites.

Desirable:

• Working towards or newly qualified MRICS/MCIOB.
• Experience within the charity, public or social housing sectors.
• Knowledge of CDM 2015 Regulations and statutory compliance.

Reward & Benefits

We offer a supportive, purpose-driven environment with:

• Hybrid and flexible working
• 21 days annual leave + Bank Holidays + Jewish Holidays
• Employee Assistance Programme
• Blue Light Card scheme access
• Cycle to Work scheme
• Free eye tests and eyewear allowance
• Opportunities for development and leadership coaching

At The Living Room, we believe recovery is possible for everyone.

Our mission is simple but powerful: to break the cycle of addiction and help people rebuild their lives.
For over 20 years, we’ve supported individuals and families across Hertfordshire through free group therapy and recovery programmes that change lives every day.

If you’re a passionate fundraiser and communicator who wants your work to make a tangible difference, this is your opportunity to join a dedicated, compassionate team making a real community impact.

About the Role

As Fundraising and Marketing Manager, you’ll lead our income generation and communications strategy, helping secure sustainable funding and raise awareness of our vital work.

This is a key senior role within our leadership team — you’ll shape the direction of our fundraising efforts, build strong partnerships, and lead a talented team to tell our story in compelling ways. Your work will directly enable us to continue providing free, life-saving addiction recovery support to those who need it most.

What You’ll Be Working On

• Developing and delivering a comprehensive fundraising strategy across trusts, grants, individuals, and tenders.

• Building strong, lasting relationships with funders, donors, community partners, and commissioners.

• Researching and writing persuasive funding bids and reports to secure and sustain income.

• Overseeing all marketing and communications activities, from digital campaigns to brand storytelling.

• Managing and mentoring the Marketing & Communications Officer, Community Partnerships Officer, and volunteers.

• Ensuring consistent, high-quality representation of The Living Room’s brand across all channels.

• Championing innovation — using digital tools and AI to strengthen engagement and efficiency.

• Upholding our commitment to Environmental, Social, and Governance (ESG) principles in everything you do.

This Job Is for You If...

• You’re an experienced fundraiser or marketing professional who’s passionate about creating social impact.

• You excel at building relationships and can inspire others to support a powerful cause.

• You have strong writing and storytelling skills, able to craft compelling bids and campaigns.

• You enjoy leading and developing others, fostering a collaborative and motivated team culture.

• You’re strategic, creative, and results-focused — equally comfortable with planning and hands-on delivery.

• You’re confident using digital and AI tools to enhance fundraising and communications.

Why Work With Us?

At The Living Room, you’ll join a supportive, values-driven organisation where compassion, integrity, and community are at the heart of everything we do. We’re a small charity with a big impact — flexible, forward-thinking, and committed to empowering both clients and staff to thrive.

Benefits include:

• Hybrid working (Stevenage Hub and remote flexibility)

• 25 days annual leave + bank holidays (rising with service)

• Pension scheme

• Ongoing professional development opportunities

• A culture that values wellbeing, collaboration, and continuous improvement

ABOUT US

The WHO Foundation (WHOF), launched in May 2020 and headquartered in Geneva, was created as an independent Swiss foundation affiliated with but independent of WHO. Its mission is to mobilize greater private capital and partnership to advance the mission of the World Health Organization (WHO), enabling catalytic impact on the people whose lives rely on WHO’s work and facilitating innovation to maximize the impact of the resources we invest.

WHO plays a singular role in leading the global health ecosystem, acting as a first-responder to health crises — including the current conflict in Ukraine and on behalf of the 15+ million people in urgent need of aid in Horn of Africa; producing technical guidelines and tools to prevent and treat disease; and acting as a country-level convener with an unparalleled level of trust. The crises of the 21st century, including COVID-19, have made clear both the inequity of access to effective and affordable healthcare and the indispensable role of WHO. Yet WHO lacks sufficient resources to fulfill its mandate. And, beyond funding, its vision cannot be achieved by the public sector alone.

The WHO Foundation was therefore created as an independent Swiss foundation affiliated with but independent of WHO to marshal new resources from philanthropists, foundations, businesses, and individuals to support its mission: promote health, keep the world safe, and serve the vulnerable, while protecting the neutrality and independence of WHO as the world’s leading health authority. WHOF is a nexus for unique opportunities in global health, facilitating game-changing opportunities between the private sector and WHO. Our focus is on mobilizing grant income, shared value partnerships, and investment to power WHO’s work.

PURPOSE

The Fundraising Database Manager will support the Development team by overseeing and managing fundraising data analytics and reporting management, data systems, and related processes, to ensure alignment with the WHO Foundation’s strategic goals and data driven decision making. Our data analytics and reporting framework is at a foundational stage and requires development from the ground up, including the implementation of meaningful reporting and insights—making this role critical to its success.

REPORTS TO

The Fundraising Database Manager will report to the Head of Development Operations at the WHO Foundation.

KEY RESPONSIBILITIES

Data Management: 

• Administer and maintain the integrity of the data inputted into WHO Foundation’s CRM (Salesforce) and ensure fundraising data records are accurate and up-to-date. 

• Work closely with the Operations PMO office and the IT manager, which oversees the overall consistency of the information systems architecture to  ensure that Salesforce functionality meet the Foundation’s fundraising needs,

• Ensure that Salesforce is utilised effectively to fully meet the Foundation’s needs, as well as identifying areas for further process development.

• Demonstrate the ability to clean, format, and import data into Salesforce, using input obtained from team members across the Foundation in a timely and efficient manner.

• Liaise with the Operations PMO lead and external consultants and suppliers to support integrations with other fundraising platforms or other services when required.

• Regularly review and update existing data management processes and procedures.

• Provide ongoing training and develop training materials for Foundation newcomers and team members on the effective use of Salesforce and other relevant data procedures, ensuring adoption of best practices.

• Work closely with the Prospect Research team to implement a successful Prospect Management System within the CRM 

• Manages, troubleshoots, and works to resolve data analysis, reporting and systems issues and complexities as it relates to the Development team or data

• Facilitate discussions between leadership, fundraisers, WHO leadership and other stakeholders to identify needs and develop data structures and a salesforce environment that will support solutions and more effective fundraising.

Reporting and Insights: 

• Design and maintain a suite of Salesforce dashboards that provide real-time visibility into fundraising performance, pipeline health, and key KPIs.

• Deliver accurate and timely reporting - both regular and ad-hoc - for senior leadership, fundraisers, and operations teams.

• Develop and refine reporting mechanisms that inform the strategic planning of the EMT, Board, WHO colleagues, Development and Operations team.

• Create complex queries and supporter data selections to meet the needs of fundraising, stewardship, and communications functions.

• Implement and manage data hygiene reporting, regularly monitoring database integrity, sharing insights with colleagues, and partnering with them to strengthen data quality across the Foundation.

Gift Processing:

• Ensure that the rules defined for cultivation processes are applied consistently by all fundraisers and partner with the Finance team to ensure reconciliation with our financial accounts.

• Work closely with the Legal function to ensure accurate donor research records and due diligence are properly conducted and recorded. 

• Conduct quality checks to ensure the Foundation maintains accurate electronic records within the CRM of all gifts made to the Foundation, including the storage of important documents such as gift agreements and due diligence reports (liaising with the Legal team), which pertain to the Foundation’s relationship with our supporters and stakeholders. 

• Work with the Ops teams to manage an effective system for tracking overdue/outstanding pledge instalments and payments for the Foundation to be followed up.

PROFILE

• Bachelor's degree in any academic field. 

• Minimum of 7+ years of relevant professional experience in a Database Management role within a fundraising organization.

• Agile and IT-savvy approach with a demonstrable record of success in working with CRMs. Candidates with significant experience in Salesforce preferred.

• Experience of relationship building and management with various stakeholders internally and externally.

• Demonstrated success in building data analytics and reporting frameworks to support fundraising pipelines and reporting.

• Strong stakeholder engagement skills; able to translate diverse needs into effective technical solutions.

• Experience training colleagues, developing process documentation, and managing projects

• Excellent written and verbal communication skills in English; knowledge of French or other UN languages is an asset.

• Detail-oriented, organized, and adaptable, with the ability to prioritize multiple tasks in a fast-paced environment.

• Familiarity with data privacy, GDPR and compliance in global fundraising context

WHAT WE OFFER

• Rewarding work in a dynamic non-profit environment

• A collaborative workplace within a multicultural team

• An agile and flexible environment 

ADDITIONAL INFORMATION

• Type of contract: Permanent contract 

• Location: Ideally Based in Geneva,  though other locations may be possible

• Working rate: 100%

• Deadline for application: 22.10.2025

The WHO Foundation puts equity at the center of all its work and is committed to building, fostering, and preserving a culture of diversity, equity, and inclusion. Employment and advancement opportunities are based upon individual qualifications, regardless of gender, color, gender identity, ethnicity, disability, nationality, cultural & religious background, beliefs, socioeconomic status, sexual orientation, and marital status. We encourage candidates from all backgrounds to apply.

Are you a finance professional who wants to make a meaningful difference with your skills?

This is a fantastic opportunity to join a respected not-for-profit organisation in Coventry as their Assistant Finance Manager, supporting vital work that helps people access the support and justice they deserve.

Location: Coventry (Hybrid options available)
Hours: Full-time (37 hours per week) or part-time considered
Salary: Up to £39,824 (depending on experience)
Contract: Permanent

About the Organisation

This long-established organisation provides free legal advice and representation to individuals and families who might otherwise struggle to access justice. Their dedicated team of lawyers, caseworkers, and support staff are passionate about tackling inequality and empowering people to secure their rights.

Working here means being part of a collaborative, mission-led team that believes in fairness, inclusion, and the power of community.

About the Role

Reporting to the Finance Manager, you'll play a key part in managing and improving financial operations across the organisation. From budget preparation and management reporting to compliance and financial planning, this role offers variety, responsibility, and purpose.

You'll assist with:

• Financial Planning & Reporting: Preparing budgets, forecasts, and management accounts, and supporting audits and statutory reporting.
• Cashflow & Controls: Monitoring cashflow, managing reconciliations, and maintaining strong financial controls.
• Payroll & Payments: Ensuring accuracy in payroll, accounts payable, and receivable.
• Grants & Contracts: Supporting financial management and reporting for grants and Legal Aid Agency contracts.

You'll also provide cover for the Finance Manager when required, ensuring continuity in financial leadership.

About You

You'll be an organised, detail-oriented finance professional who enjoys balancing technical accuracy with teamwork and collaboration. You'll bring:

• Experience producing management accounts, budgets, and cash flow forecasts
• A recognised qualification such as AAT (or equivalent)
• Strong working knowledge of QuickBooks and Excel
• Understanding of VAT, payroll, and charity finance (experience in the charity sector desirable)
• Excellent communication and interpersonal skills, with a proactive, supportive approach

You'll also share the organisation's commitment to equality, inclusion, and access to justice for all.

Additional Information

• This role is subject to a basic DBS check
• Flexible working and part-time options are available

How to Apply

If you're looking to use your financial skills to make a genuine social impact, we'd love to hear from you. Please get in touch with Priya Vencatasawmy () at Charity People. Due to the urgency of this role, we are advertising this position on a rolling basis, which means applications will be shared as and when received if this affects you in anyway, please reach out directly to Priya.

Interviews: TBC

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Exciting Opportunity for a Training, Conferences and Events Programme Manager – Make an Impact Today! 

Anna Freud is seeking a Training, Conferences and Events Programme Manager to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment 

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience. 

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve. 

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer 

We’re offering a permanent contract, hybrid working and flexible arrangements. You’ll lead a team of four, influence cross-organisational programmes, and play a key role in shaping change. Benefits include generous leave, pension scheme, wellbeing support and staff networks. Join us to develop professionally and make a real impact on children and families’ mental health. 

You can find more information on our benefits on our website.

What you’ll do 

As the Training, Conferences and Events Programme Manager, you will lead the delivery and growth of Anna Freud’s training and events portfolio, overseeing a team, managing operations, and ensuring programmes are impactful, inclusive, and aligned with organisational strategy. 

will provide leadership and operational oversight of the Training, Conferences and Events team, including line management. 

• Drive strategic growth through financial forecasting, marketing, and identifying new opportunities. 

• You will develop and maintain strong relationships with internal colleagues, external partners, and commissioners. 

• Ensure delivery against key performance indicators, including quality, impact, equity, diversity and inclusion. 

• Oversee budgets, contracts, and resources, ensuring processes are consistent and risks effectively managed. 

What you’ll bring

You’ll be an experienced programme manager who thrives in a fast-paced environment and enjoys leading people, managing complex projects, and building strong partnerships. You’ll bring the skills and confidence to grow our training and events portfolio while keeping quality, impact, and inclusion at the heart of everything you do 

• A strong track record of managing multiple programmes or projects with competing priorities. 

• Leadership experience, including line management and the ability to inspire and influence others. 

• Solid financial management skills, from budgeting to forecasting. 

• Confidence in navigating operational areas such as contracts, HR, IT, communications, and compliance. 

• Excellent communication and collaboration skills, working effectively with partners and colleagues at all levels. 

Next steps 

Closing date for applications: midday (12pm), Friday, 31 October 2025. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities. 

Notification of interview: shortlisted applicants will be notified no later than Wednesday, 05 November 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants. 

Interviews: will be held remotely on Wednesday, 12 November 2025. 

How to apply: visit our website via the Apply button to apply online. We are unable to accept CVs and kindly request no contact from agencies. 

Questions? 

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship. 

Commercial Area Manager - Flexible in East of England + Lincolnshire 
Reference: SEP20251629 
Location: Flexible in Eastern England + Lincolnshire (Lincolnshire, Central Cambridgeshire, Norfolk and Suffolk) 
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £39,205.00 - £41,856.00 Per Annum 
Benefits: Pension, Life Assurance and Annual Leave

We are seeking candidates with a strong background in retail management to complement a team of Commercial Area Managers who bring expertise in Visitor Experience and Food and Beverage.

Introduction

Our nature reserves are living windows into the wildlife and habitats we fight to protect. They showcase the incredible conservation work we do and inspire people to take action in the face of the nature and climate emergency.

But we know we must evolve. Our reserves must become more relevant, more engaging, and more impactful. That’s why we’re looking for a Commercial Area Manager who shares our vision and has the skills, energy, and optimism to help us deliver it.

About the Role

This is a pivotal time to join the RSPB’s Commercial team. You will lead the commercial performance of our retail, food & beverage, and visitor experience operations across a designated area of nature reserves. You will be an analytical thinker, a confident communicator, and a hands-on leader who can spot opportunities, drive growth, and deliver excellence.

What You will Be Doing

Operational Management

• Maximise performance across visitor experience, retail, and food & beverage
• Ensure compliance with RSPB commercial standards and policies
• Identify and implement efficient processes to boost productivity and reduce costs

Financial Management

• Deliver and monitor KPIs, identifying areas for improvement
• Analyse sales data to shape offers and increase revenue
• Manage stock and identify cost-saving opportunities

Sales & Revenue Growth

• Develop and deliver sales plans to exceed income and NET targets
• Collaborate on promotional activity to drive engagement
• Conduct market analysis to identify growth opportunities

Compliance & Safety

• Ensure all sites meet health & safety and risk management standards
• Conduct audits and resolve operational issues swiftly

Visitor Experience

• Champion exceptional customer service across all reserves
• Work with teams to enhance the visitor journey
• Lead training programmes to boost visitor satisfaction

Team Leadership & Development

• Take an active role to recruit, train, and mentor teams across your area
• Support performance reviews and professional development
• Foster collaboration and a positive working culture

About You

Essential Qualifications & Experience

• Degree/foundation level or equivalent experience in Commercial, Hospitality, Retail, or Tourism

Essential Knowledge & Skills

• Budget management and multi-site commercial operations
• Understanding of customer service excellence and its impact on income
• Knowledge of H&S, food safety, HACCP, and relevant legislation
• Strong leadership, analytical, and communication skills
• Ability to influence, motivate, and collaborate across teams
• Proficient in Microsoft Office and digital tools

Desirable Extras

• Proven success in area management within visitor attractions
• Strong background in Retail operations, including stock management, merchandising, and customer service excellence
• Experience in driving commercial performance through retail initiatives and innovation
• Project Management qualification
• Level 3 Food Hygiene or HACCP
• Experience in heritage/science interpretation or charitable sector
• Familiarity with EPOS, Power BI, OMS, or LSONE
• Experience in managing multi-site retail teams and delivering training to improve sales performance
• Understanding of retail analytics and consumer behaviour within a visitor attraction context

Additional Information

• This is a Permanent, Full Time role for 37.5 hours per week.
• You will need to live within or near your designated area – Lincolnshire, Central Cambridgeshire, Norfolk and Suffolk. 
• Regular travel and occasional overnight stays required

What You Can Expect

A passionate, high-performing team of talented individuals who are united by a shared mission: to leave the world better than we found it.

Outstanding learning and development opportunities, plus a comprehensive employee benefits package to support your wellbeing and growth.

Unique experiences that bring you closer to nature, from travelling to our stunning reserves to witnessing the wildlife you’re helping protect.

Our Commitment to Inclusion

We are building an inclusive and diverse RSPB where everyone feels supported, valued, and empowered to be their full selves. To create a world richer in nature, we need more people, and more diverse people on nature’s side.

People of colour and disabled people are currently underrepresented in the environmental and conservation sector. If you identify as a person of colour and/or disabled, we especially encourage you to apply. If you need any additional support to complete your application, please get in touch - we are here to help.

Closing date: 23:59, Wednesday, 22nd October 2025 

We are looking to conduct interviews for this position as soon as possible. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.  We are actively recruiting and may close the vacancy early once sufficient applications have been received.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship. You must have the right to work in the UK to be considered.

No agencies please.

Location: York
Salary: £37,842
Hours: Full time (would consider 4 days per week)
Contract: Permanent Now Hiring: Programmes & Operations Maestro!

Do you believe in the power of music to transform young lives? Can you keep a dozen plates spinning and still whistle a tune? We’re on the lookout for a brilliant Programmes/Operations Manager to orchestrate the smooth running of our school music activities across Yorkshire and the North East.

This is no ordinary desk job—you’ll be part conductor, part problem-solver, part people-whisperer. If you thrive on variety, love building partnerships, and want to see young people light up through music, then step into the spotlight!

What you’ll be doing (your set list):

• Leading the delivery of our School Music Programme across multiple schools and regions.
• Managing our delivery partner (Sing Education) with the poise of a true collaborator.
• Striking up brilliant relationships with schools and stakeholders.
• Keeping the programme in tune—monitoring performance, reporting outcomes, and ensuring safeguarding is pitch-perfect.
• Overseeing contracts and compliance like a seasoned stage manager.

Who you are (your greatest hits):

• Experienced in running educational or arts programmes, including staff and contract management.
• A natural organiser and communicator who can lead with confidence.
• Comfortable juggling budgets, schedules, and a to-do list longer than a symphony.
• Passionate about music education and the difference it makes for young people.

Encore (why join us?):

• Be part of a team that genuinely changes lives through music.
• Work in a role where no two days are the same.
• Bring your leadership skills to a programme that’s growing, ambitious, and full of heart.

If this sounds like music to your ears, we’d love to hear from you. Apply now and help us keep the beat going for schools and young people across Yorkshire and the North East!

REF-224 379

Headway is seeking a passionate and driven Individual Giving Fundraiser to join our Fundraising Team. This is a fantastic opportunity to play a key role in supporting people affected by brain injury by helping us grow and nurture our individual donor base.

About the Role

You will lead on managing and developing our portfolio of individual donors, including Friends of Headway members, regular givers and cash appeal donors, and in-memory supporters. Working closely with the Director of Fundraising and the Marketing Manager, you’ll deliver engaging campaigns, strengthen donor relationships, and help us meet vital income targets.

Key Responsibilities

• Deliver donor appeals and campaigns across multiple channels.
• Implement stewardship programmes to increase long-term donor support.
• Manage donor journeys and CRM data, to maximise income and engagement.
• Expand in-memory giving and support legacy fundraising
• Collaborate across teams to raise Headway’s profile and fundraising impact.

What We’re Looking For

• Experience in individual giving fundraising and donor stewardship.
• Strong data and CRM skills (e.g. Salesforce).
• Excellent communication and project management abilities.
• A collaborative, proactive approach and commitment to Headway’s mission.

Our partner is a well-respected advocacy INGO. They are seeking to recruit a Project Accountant to provide financial management support to project managers and their oversea offices.

Responsibilities

• Finance business partner to project teams and country offices, offering financial management support.
• Prepare project budgets, monitor expenditure and cashflows, and prepare management accounts, including variance analyses and supporting narrative reports.
• Grant management, compliance and reporting – preparing financial reports to donors, ensuring that these meet their requirements.
• Review the capacity of overseas offices, and support with capacity building as required.

• Ensure the integrity and operational effectiveness of project accounting procedures, developing, and maintaining these as required, and supporting and coaching junior staff as required.
• Supporting the broader finance team, including junior finance staff, in any ad hoc analysis, reporting and project work as required

Person Specification

• Qualified accountant, with at least 5 years of experience in accounting, an understanding of accounting & finance principles and management accounting & reporting.
• Experience of project accounting, grant compliance & management is desirable; an understanding of the grant compliance & reporting requirements of the EU and German government grants is desirable.
• Strong IT skills, including advanced MSExcel skills. Competence in SQL an advantage.
• Strong communication (verbal and written) and interpersonal skills, including ability to communicate financial matters to non-finance staff.
• Quick learner, organised and flexible, able to meet tight deadlines.
• Fluent in English, with excellent spoken and reporting writing skills. Working knowledge of French or Spanish is highly desirable. Knowledge of German is not essential or required.
• Culturally sensitive
• Willingness to travel abroad.

This is an excellent opportunity for an accountant looking to get good grounding in project accounting & grant management within a large, complex INGO. For the right candidate, the organisation will offer sponsorship For those candidates outside of Germany, some relocation costs, including the cost of obtaining a permit (if required) will be covered.

Social Care Team Manager (Nights)

Location: North Chailey, BN8 4EF

Salary: From £35,526 per year (Depending on experience)

Vacancy Type: Permanent, 37 hours per week

This is more than a management role. It’s a chance to be part of an ambitious and expert team, where your leadership helps colleagues grow and your insight shapes services that are sector leading. Together, you’ll create opportunities that change lives.

The Role

As a Night Team Manager, you will:

• Lead, support, and inspire Support Workers and Senior Support Workers on night shifts.
• Ensure homes are safe, welcoming, and compliant with Ofsted and CQC standards, always safeguarding the wellbeing of children and young people.
• Coach and mentor colleagues, supporting their professional growth and confidence.
• Contribute to innovation and continuous improvement, playing a vital role in their expansion.

Skills and Qualifications

They’re seeking a confident and committed leader with:

• Experience managing teams in a residential social care setting.
• Strong knowledge of safeguarding, compliance, and care standards (Ofsted and CQC).
• The ability to lead calmly and effectively through the night, ensuring structure and safety.
• A passion for empowering colleagues and supporting children and young people with complex disabilities.

Benefits

• Fully funded Level 2 Certificate in Principles of Team Leading
• Enhanced Annual Leave – 25–30 days (plus bank holidays), increasing with length of service
• Enhanced Healthcare Cash Plan – claim back everyday health costs such as dental, optical, therapies, and counselling
• Contributory Pension Scheme
• Enhanced maternity, adoption, and paternity leave
• Employee Assistance Programme and access to their Wellbeing Centre
• Cycle to Work scheme
• Retail and leisure discounts, including Blue Light Card
• Free onsite parking, café, and kitchen facilities
• Death in Service benefit

Plus, they cover the cost of all DBS checks and renewals.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

You will be joining the newly formed Opportunities Team which has been designed to be holistically focussed on the growth of giver engagement, Partner engagement and thought leadership. Stewardship is often a surprise to new and potential clients and partners as they learn the breadth and depth of the services we can offer them, their families, their churches and the ministries they love. The Opportunities Team seeks to serve whoever we meet and triage their needs to the right expert in the Stewardship family. 

In this role you will work as part of our Opportunities Team to invite people into the community of generous Christian givers in the UK and serve UK Churches with support services and giving needs. You will attend events, speak on behalf of Stewardship and deliver content with excellence. You will have the opportunity to support the growth of Stewardship over the coming years as we identify new clients to join the ecosystem that enables Kingdom ministry to happen all over the UK and around the world. 

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

· Undergoing course of teaching or training in personal financial stewardship and giving/generosity or experiencing the benefits from personal discipleship in this area.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.