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Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
The National Citizen Service (NCS) is a flagship policy at the heart of the coalition government’s vision for building a Big Society. The programme brings together 16–17-year-olds from different backgrounds in a summer programme which includes adventure, discovery and meaningful social action. NCS aims to support participants’ personal and social development and help them develop the confidence, skills, and attitudes they need to take on active roles in their communities and develop themselves for their own future.
Job Description
To provide office management and administrative support to the NCS regional team. The role will include day to day management of the office and liaising with Catch22 internal HR and payroll to ensure that seasonal staff are ready to go on Programme.
To review incoming correspondence and to prioritise matters for the Manager’s attention, responding to administrative requests and routine issues subject to considerations of commercial sensitivity and confidentiality.
To manage the day to day running of the office environment and coordinating facilities, scheduling and organising meetings and office hospitality.
To distribute information and programme updates to projects and partners, via e-mail and hard copy, as instructed by the Contract Manager. Including support to monitor internal reporting requirements.
To develop and maintain effective administration systems for the National Citizen Service and National Programmes, including maintaining up to date work diaries and arranging travel and accommodation for the team.
To support regional teams to recruit the volumes of seasonal staff required through management of smart recruiters and supporting at recruitment events when required.
To manage the onboarding process of all seasonal staff in line with Catch22 safer recruitment policy and ensure that staff are ready to go out on programme.
To support regional teams in the assessment and selection process for seasonal staff and play a pivotal role in the retention of staff through ongoing communication and social media.
To manage the timesheets process for seasonal staff to ensure staff are paid correctly and on time through liaising with Catch22 payroll.
To support NCS delivery and recruitment teams with data inputting, including expressions of interest forms from service users.
To support with the secure handling of cash and data records in the office, ensuring that processes are followed when signing monies in and out of the office.
The manage CRM systems to ensure compliance against contractual requirements relating to staff onboarding, including ensuring that all DBS and data is recorded accurately.
To monitor CRM reports daily to identify any data quality issues on the CRM system and to raise any issues with relevant managers.
To assist with Health & Safety functions of the office and ensure that all health and safety processes are up to date.
For full job description please click here.
Qualifications
Essential:
- A-levels or equivalent
- Excellent communications skills orally and written
- Prioritisation of administrative duties
- Good time management
- Accurate date inputting of data on database
- High attention to detail
- Able to work off initiative as well as being able to be an effective team member
- Clear understanding of Catch22 and its vision, mission and ethos
- Experience of working in an administrative role
- Minute taking and distribution at a strategic level
- Practical experience of supporting and organising events
- Experience in the recruitment, selection and onboarding of staff
- Office management experience
- Ability to communicate at all levels
- Ability to work under pressure and manage multiple priorities
- Proficient in use of IT and new media technology
Additional information
You will report directly to the Regional Manager. Successful NCS delivery also relies on developing good relationships with internal Catch22 HR and Finance services.
Salary: £22,000 pa
Catch22 is a social business, a not for profit business with a social mission. For over 200 years we have designed and delivered services that ... Read more
The client requests no contact from agencies or media sales.
We are seeking a values driven, enthusiastic individual to support our Capacity Building Team, which offers a suite of support to the voluntary, community and faith sector, working with charitable organisations to improve their sustainability and good governance.
Main Purpose of Post:
- Providing training, mentoring and / or direct service delivery to build the competence and capability of non-profit organisations to provide services / activities for the ‘common good’.
- Support good governance and sustainability in non-profits and support their capacity to operate strategically and respond to evidence based need.
- To provide developmental support to respond to non-profit sector demand.
Main Responsibilities:
Organisational support and development
- Assist non-profit organisations to review their organisational competencies in governance, operations, compliance and planning and then to prioritise areas for development support and devise realistic action plans.
- Provide technical and legal information relating to company and charity law in support of trustees/directors and the senior staff of non-profit organisations.
- Advise non-profits on models of formal cooperation with other legal entities in order to develop and participate in joint working or partnership initiatives.
- Help individuals and emerging groups develop ideas for voluntary and community action including giving organisational support to potential partners.
- Support non-profit organisations to plan their activities, through the provision of business planning, feasibility analysis and business model development support.
- Support non-profit organisations to assess the impact of their work by supporting the development of project evaluation systems.
- Support the development of consultation and service user involvement mechanisms.
- Support organisations to prepare for and submit funding applications, with particular focus on small grants.
Training and Information
- Taking a leading role in the design and delivery of accredited and non-accredited training for non-profit organisations.
- Developing information, advice and guidance materials to support self-service channels of service delivery (email, web, social media, print)
Technical Advice and Support
- Providing a policy development role in two or more of the following a specialist interest areas:
- Business Planning
- Human resources
- Contracting / Procurement
- Outcome management
- Legal forms / Governing documents
- Quality assurance
- Health & Safety
- Trusteeship / Governance
2. To provide guidance and advice on specialist areas to other LCVS teams
General
- To work as part of the team with other staff at LCVS.
- To implement and follow LCVS policies and procedures.
- To maintain accurate records specified for your areas of responsibility.
- To undertake any training necessary and participate in the organisation’s supervision and appraisal system, and identify further training and personal development needs.
- To represent LCVS and undertake other tasks in support of the organisation as required by your line manager.
The post holder is expected to be flexible in the performance of duties and to undertake any other duties identified as appropriate to the post.
Equal Opportunities
LCVS is committed to equal opportunities, anti-discrimination and anti-oppressive policy and practice. No one we have contact with may be discriminated against either directly or indirectly on the grounds of gender, race, nationality, religion, cultural group, marital status, sexual orientation, age, or impairment. The policies apply to job applicants, employees, volunteers and users of our services.
Job Description
This job description is a guide to the work you will be required to undertake and represents a range of responsibilities commensurate with the grade for the post. All jobs are subject to change from time to time and this job description will be reviewed regularly.
Applicants should send their CV and covering letter outlining how they meet the job description and person specification.
Interviews will be held w/c 10th January 2022
For over a century, LCVS has been working to improve the wellbeing of individuals and communities in Liverpool through supporting and encouragi... Read more
The client requests no contact from agencies or media sales.
Lottery Marketing & Promotions Manager
£26,928– £31,683 (pro rata, dependant on experience)
22.5 hours, Permanent
Location: Southport, Merseyside
Do you excel in sales or marketing, and have exceptional interpersonal skills? Then we would love to hear from you!
The new Lottery Marketing & Promotions Manager is vital to generating much-needed income for our charity through Queenscourt Enterprises, a subsidiary company of Queenscourt Hospice. You will be able to deliver ambitious financial targets on an annual basis, managing our Lottery Team to achieve the best financial results for Queenscourt Hospice. You will work alongside the Head of Income Generation and Communications to ensure that the aims and objectives of Queenscourt’s Lottery Strategy are met, and that financial and marketing targets are exceeded.
The primary focus of the role will be to increase Queenscourt Lottery membership, as well as growing the income generated by our twice-yearly raffle. You will also ensure that we retain existing supporters through effective stewardship.
You will produce excellent marketing and promotional campaigns for Queenscourt Lottery through the creation of relevant marketing literature, social media campaigns and other media promotions, e.g., radio, using a compelling case for support.
The right candidate will need to demonstrate experience of successfully managing people and achieving challenging targets. As well as excellent interpersonal skills, the post holder will have the ability to cope with a diverse range of tasks and activities, all aimed at increasing player numbers and the net revenue contribution from Queenscourt Lottery to our charity.
Please view the full job description on our website; and use the online application form to submit your application, cv’s are not accepted.
Closing date for applications is 12th December 2021
Interviews will take place week commencing 4th January 2022
Interested?
We offer:
- We offer enhanced employer contributions to our workplace pension scheme on completion of probation period
- Working in a modern, bright, and welcoming environment
- Free on-site parking and subsidised meals
- Staff receive excellent support and supervision from our management team
- 28 days annual leave plus Bank Holidays
- Excellent training and development opportunities, including support to undertake professional qualifications or academic study