Connect community volunteer volunteer volunteer roles in Elmbridge, surrey

ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations.
The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK.

This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.

MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts

PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
● Good IT skills, including in using Microsoft and Google suite packages and different database systems

ADDITIONAL REQUIREMENTS 
● Two references from current/previous employers
● Enhanced DBS Check (completed through IRMO)
● Safeguarding Level 1 (completed through IRMO)
● One month trial period

BENEFITS FROM VOLUNTEERING AT IRMO
● Gives the opportunity of helping others and to give back
● Creates an ideal space to learn new skills in a multicultural, cooperative and inspiring environment
● Get involved with the Latin American Community and increase knowledge of the situation of Latin American migrants in the UK
● Helps to gain experience and strengthen previous skills to face UK’s competitive job market;
● Enhance CV and get references (after a 3-month period) for further impact on the employment status
● Participate in training sessions with high-quality learning outcomes (in-house and external) in areas related to the role
● Receive regular supervision and support.

Are you a Romanian speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!

Many older adults and vulnerable individuals in the UK’s Romanian-speaking community experience loneliness and isolation. By giving just a small amount of your time each week, you can make a big difference — offering companionship and a friendly voice in their native language.

� What is the Talking Bubble Project?

☎️ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular calls, you’ll help build friendships, brighten someone’s day, and offer emotional support — especially for those more comfortable speaking Romanian.

� Why volunteer with us?

✔ Support members of the Romanian-speaking community in the UK
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose

✅ What’s required?

✔ Completion of online Safeguarding Adults Level 2 training
✔ A DBS check (both fully funded by us)
✔ A kind and compassionate approach, and a willingness to engage in friendly conversations

� How to get involved:

Apply through the CharityJob website — no previous experience needed.
This opportunity is open to UK residents only.

Help us bring connection and kindness to the Romanian-speaking community across the UK!

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

If you enjoy driving and would love to use those skills to help our cats, this could be the role for you. Our transport volunteers provide vital assistance to our teams and volunteer groups in the local area by transporting equipment, litter, food – and even cats! They have the essential role of connecting our network of volunteers, sites, vets and supporters.

Without the passionate and committed teams of volunteers across Cats Protection, we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help.

�� Guardian Light Foundation Board of Directors – Roles, Expectations & Benefits �� Our Mission

Guardian Light Foundation (GLF) is a for-profit social enterprise dedicated to transforming the lives of homeless and abused children, teenagers, and struggling single-parent families. We provide safe housing, education, career pathways, legal aid, and life-skills support to help individuals rebuild their lives with dignity and independence.

We are building not just an organisation — but a movement of hope, empowerment, and social impact.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Socially Connected Ambassador (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Purpose: To leverage personal and professional networks to expand GLF’s reach and influence.

Key Responsibilities:

• Represent GLF at social, political, and business networking events.

• Connect GLF with potential partners, donors, and sponsors.

• Support awareness campaigns through social media and public engagement.

• Advocate for youth and family issues in community forums.

Requirements/Skills:

• Strong public presence or social influence.

• Excellent networking and relationship-building skills.

• Passionate advocate for vulnerable children and families.

Benefits:

• Opportunity to be the public face of a growing national movement.

• Exclusive access to elite events, media appearances, and social recognition.

• Personal fulfillment from using influence to create tangible change.

Compensation:
This is an unpaid volunteer position.

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Volunteer positions currently available in Lambeth

Hospital Visitor Volunteer 

Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate.  The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake. 

As a hospital volunteer, you might:

• hold drop-in sessions
• attend events and ward meetings at local facilities
• share information
• assist people to request advocacy support by completing a form online or calling our contact centre

​All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”.

At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.

We are a newly formed Fundraising department who are ambitious and innovative, we are seeking an enthusiastic volunteer to support us during this exciting period for the organisation. If this sounds like you, then get in touch!

The Diana Award are thrilled to invite you to volunteer for our Mentoring Programme in Spring 2026, which operates across London. 

We collaborate with volunteer mentors to support young people aged 14-18 who are at risk of becoming NEET (Not in Education, Employment or Training) through mentoring interventions, career skills development programmes, and support with their youth-led social action projects. 

WHO CAN VOLUNTEER AS A MENTOR? 

We welcome applicants of all industries and levels of experience. Through mentoring you will gain skills in communication and leadership, building empathy and understanding of issues and barriers facing young people in their communities. 

OUR MENTORING PROGRAMMES  

We will be running our exciting Twelve-week Mentoring Programme from March - July 2026, across London, in the boroughs of Enfield, Hounslow, Southwark, Redbridge, and Sutton. 

The programme will involve: 

• Twelve weeks of in-person weekly mentoring sessions that last one hour (excluding travel) and are delivered on the same day and time each week. 

• Group mentoring, where a group of volunteer mentors work together to support a group of mentees, with the help of a Diana Award Facilitator. 

• Volunteer mentors will share advice and guidance with young people who are at risk of becoming NEET.

We will train you to mentor and provide ongoing support for the duration of your programme. 

The Diana Award can provide you with a professional reference, paid for DBS check, and refund your travel expenses in exchange for your voluntary work. 

PERSON SPECIFICATION 

Requirements 

• A minimum of 18-years-old.

• Willing to complete a DBS Check (paid for by The Diana Award).

• Willing to provide contact details for two referees.

• Has the right to work and volunteer in the UK. 

• Able to attend a three-hour in-person mentor training session. 

• Able to commit to weekly face-to-face sessions. 

• Lives or works in London.

Skills 

• Passion for working with young people. 

• Has developed or willing to develop active listening skills. 

• Ability to see solutions and opportunities when working with people or in a group setting. 

• Ability to show resilience when faced with challenging situations or behaviours. 

Experience / Knowledge 

• Has work experience, this can be professional, from previous volunteering, or social action initiatives. 

• Has developed or willing to develop experience of picking, planning, and delivering a social action campaign. 

Optional Experience / Knowledge 

• Has prior experience working with young people. 

• Has experience in organising grassroots activism. 

• Has experience or knowledge in Corporate Social Responsibility (CSR). 

• Has experience or knowledge in Widening Participation. 

• Has experience in project management. 

Responsibilities

• Commit to weekly sessions for twelve weeks, demonstrating consistency and punctuality. Mentoring Programme sessions last 60 to 90 minutes (excluding travel time). Follow through is key when working with young people at risk of becoming NEET. 

• Collaborate with a Diana Award Facilitator and other volunteer mentors to deliver and support group mentoring sessions within a school setting. 

• Review session plans and prepare for weekly sessions. Communicate weekly and in a timely manner with other volunteer mentors and a Diana Award Facilitator. 

• Create a safe and positive learning environment and provide young people with encouragement, guidance, and constructive feedback. 

• Nurture positive relationships with young people. Listen, understand, and acknowledge their feelings and experiences. 

• Support young people to plan a social action project. 

• Foster a growth mindset and encourage young people to challenge themselves to work towards their goals. 

• Support young people’s professional development by connecting them with further opportunities. For example, workplace visits, work experience, resources, relevant networks etc. 

• Identify and report any safeguarding and child protection concerns or disclosures to the Designated Safeguarding Lead, as per The Diana Award Safeguarding Policy. 

OUR CHARITY 

The Diana Award is the charity legacy to Diana, Princess of Wales’ belief that young people have the power to change the world. We seek to empower young people, delivering bespoke youth programmes for children and young people aged 9 – 25. We work with young people to unlock their potential, create opportunities for their growth, and inspire action from them to lead the change they want to see. 

HOW CAN I APPLY?

1. Read the Mentor Application Pack attached, so you have all the necessary information before applying. 

2. Apply now using the Online Application Form. The deadline to apply is 7th January 2026 you will hear back about your application in mid-January 2026.

If your application is successful, volunteer mentoring will begin in March 2026, following identity checks and training. 

We can’t wait to receive your application! 

Volunteers offer people a place to keep warm, charge phones and enjoy a hot drink or meal. Could you be a friendly face in the community this winter? Training and support is provided. The Break Room is a welcoming, free space at T&T2 in Surrey Quays Shopping Centre. 

Volunteering with Time & Talents provides fantastic opportunities to connect with your community, build your skills, and even make new friends! We provide induction, training and continuous support, alongside opportunities to meet other volunteers.

In the first instance, please get in touch here and we will send you our online application form!

Be a catalyst for change. Champion mental wellness and positive masculinity for the next generation—share our story, open doors, create impact.

About Future Men

Future Men is a specialist charity working towards a better future for every boy, every man, and everyone. Since 1988, we've supported disadvantaged and marginalised young males at critical life transitions—school exclusion, antisocial behaviour, or first-time fatherhood. Our work builds emotional resilience, strengthens relationships, and helps boys and men to navigate key life transitions. We offer:

• School programmes improving behaviour, emotional regulation, and achievement
• Community mentoring keeping young men safe and connected
• Fatherhood support giving fathers tools to actively engage in their children's lives
• Advocacy influencing policy on fatherhood and masculinity

Rooted in an understanding of positive masculinities, we empower boys and men to thrive—not just survive—so they can contribute confidently and positively to their families, communities, and wider society. 

The Opportunity

Be a voice for change. As a Volunteer Ambassador, you'll help us reach new people, open doors, and champion a cause that's transforming lives across London.

This is a flexible, remote role that fits around your schedule—perfect if you're passionate about mental health, youth development, or building stronger communities.

What You'll Do

Connect & Introduce (the most powerful thing you can do)

• Make warm introductions to potential partners, funders, or supporters in your network
• Help us connect with corporates, foundations, and local organisations—especially in Southwark & Lambeth

Amplify Our Message

• Share Future Men's work on social media (LinkedIn, etc.) and in your professional circles
• Be a spokesperson: Share Future Men's message at various events, like community gatherings, school assemblies, or corporate meetings. This could involve giving short talks or presentations about our work.
• Use your voice (social media, events, conversations) to normalise discussions around mental wellness, integrity, and healthy relationships

Open Doors to Support

• Identify sponsorship opportunities or pro bono support (legal, marketing, HR, communications)
• Connect us with grant makers, volunteers, or in-kind resources

Share Your Insights

• Give us feedback on how Future Men is perceived and where we can strengthen our impact
• Provide feedback on community needs, challenges, and ideas to help us refine our approach

Essential Skills & Experience

• Strong personal or professional networks (especially in business, corporate, or community sectors)
• Excellent communication and interpersonal skills
• Comfortable making introductions and representing the organisation
• Commitment to our mission: positive masculinity, mental wellness, and mentorship
• Ability to commit 5 hours per month for at least 12 months

Desirable Skills & Experience

• Experience in fundraising, business development, or partnership building
• Knowledge of the charity sector or social issues affecting boys and men
• Experience using LinkedIn or other social media for advocacy

What We Offer

Training & Support

• Comprehensive induction and orientation session
• Welcome pack with key messages, brand guidelines, and social media assets
• Designated point of contact for ongoing support
• Regular check-ins and connection with the team

Other Benefits

• Reimbursement of reasonable out-of-pocket expenses (e.g., travel)
• A chance to make a tangible difference in boys' and men's lives
• Connection to a supportive, mission-driven team
• Flexibility to contribute in ways that suit your strengths and schedule

Safeguarding

Future Men is committed to safeguarding and promoting the welfare of children and vulnerable adults. All volunteers are expected to share this commitment and adhere to our safeguarding policies. A basic DBS check may be required depending on the nature of your ambassador activities.

Important Information

• This is a voluntary, unpaid position
• Notice period: one month by either party
• You will be expected to maintain confidentiality regarding any sensitive information
• All ambassadors must adhere to Nolan's Seven Principles of Public Life

Job description

Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our Clapham Books store is looking for a dedicated Book Volunteer to assist us on Tuesday, Wednesday, Saturday and Sunday.

By volunteering with us, you'll not only support our charitable work but also contribute to creating a positive experience for our community of customers. You'll also play a key role in ensuring that items FARA cannot sell are responsibly redirected, helping us further our commitment to a sustainable economy.

The Role:

As a volunteer, your responsibilities will include (but are not limited to):

• Sorting book donations
• Pricing books
• Assisting with the placement of books on shelves
• Identifying valuable and collectable books
• Creating engaging book displays
• Greeting and assisting customers
• Till operations

The Volunteer:

We’re looking for someone who:

• Has a genuine passion for books (and perhaps belongs to a book club)
• Is friendly, approachable, and enthusiastic
• Previous experience working with books is a plus, but not essential
• Ideally connected with the local area

What’s in it for You?

At FARA, our shops are run by welcoming, collaborative teams where everyone works together. You'll gain valuable experience, working alongside supportive colleagues who help each other develop, challenge, and celebrate each other's contributions. Full training will be provided, and we offer a positive and safe environment where you can learn and enhance your skills.

Your Time:

Our shop operates from 09:30 to 17:30, and we're looking for someone who can volunteer for a minimum of 4 hours a day, either in the Morning or Afternoon, on Tuesday, Wednesday, Saturday and Sunday.

If this sounds like the role for you, please click the "Apply" button.

FARA is committed to creating an inclusive environment. If you need any reasonable adjustments during the application process, please don't hesitate to let us know.

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Creating a warm and welcoming environment – Welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator and engagement Team to create engaging content for the Group.

What you’ll gain from the role:
• A chance to build a strong community; by engaging with the people with sight loss and local and national organisations.
•  A chance to be part of a team of like-minded people, sharing information and working as a team to create and share content.
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups, both with your manager and your fellow moderators and engagement volunteers.
• An opportunity to connect with other volunteers through regular moderator meetings.

How often will I be needed?

• 5 Hours per Week

Key requirements

• This role requires 1 reference

Location

Region

• North East, West Midlands, South West, Wales, Yorkshire and the Humber, Greater London, South East, Northern Ireland, Scotland, East Midlands, North West

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.

Adult Casework Volunteer - Role description 

Role: Adult Casework Volunteer 

Team: Casework 

Supervised by: Adult caseworker 

Location: Tooting office on a Thursday afternoon (2-5.30pm)

Time commitment: 3.5 hours a week, we ask that volunteers commit for a minimum of 6 months 

About CARAS :  

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do 

About CARAS casework:

CARAS works with adults and young people of a refugee and asylum seeker background to find solutions to their problems. There are two separate sub-teams within the Casework team; young people and adults. We support adults to navigate the asylum system, understand their options, access benefits, connect with services and realise their goals. We are a non-specialist casework and advocacy service, so we work in close partnership with other local organisations to whom we refer people with more complex issues.

Using the empowerment model, our casework service embodies CARAS’ values of ‘with not for’, always striving to ensure people are armed with the information and resources they need to make decisions and take action for themselves.

About the Role:

We are currently recruiting for 2 volunteers to join our Adult Casework team. 

The purpose of the Adult Casework volunteer role is to support adults with a refugee or asylum seeking background to understand their rights, access information and services, and ultimately, take control of their own lives. You will work with individuals to address problems they may face relating to, among other issues, asylum support, accessing healthcare and education, access to legal advice and finding activities and opportunities.

You will start from an understanding that individuals are always best placed to solve their own problems, and often need nothing more than to talk out a problem and find the solution themselves. When helpful, you will provide information to clarify and support to take action. 

The Adult Casework team hold a support session at our office in Tooting on Thursday afternoons from 2-5.30pm.  Volunteer caseworkers have 1:1 appointments, either in person or by phone, with CARAS members.  These can be related to a range of topics.  Currently our biggest areas of work are around housing for people seeking asylum, access to college, nursery/school places for children, referrals to mental health providers, searches and signposting to activities, finding solicitors and supporting people to apply for bus passes and ID cards.  Volunteers also support with administrative tasks such as updating our databases, collating resources and creating information guides. 

Adult Casework Volunteer Tasks and Responsibilities:  

• Working in an empowering way with individuals and promoting their independence through goal-setting.  

• Supporting people to develop their knowledge of rights and entitlements.   

• Assisting with filling out forms 

• Signposting and referring onto other services and organisations.  

• Gathering information from experts and disseminating information to people in an accessible manner.  

• Engaging in collaborative internet and phone research on services, organisations and grants.  

• Flagging safeguarding concerns and other issues where further support is required.  

• Keeping accurate casenotes 

• Supporting to maintain our signposting database 

• Researching and collating resources 

• Working collaboratively as a team and assisting to shape the Adult Casework project.  

• Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.  

Requirements:

Essential

• Experience of doing 1:1 advice work/casework.

• Excellent communication skills, especially with people with varying levels of English.   

• Confidence in using IT (Microsft office, outlook, zoom, Google search, online forms)  

• To be non-judgemental and able to engage with people from diverse backgrounds; 

• A commitment to confidentiality and data protection 

• Thorough with good attention to detail 

• Reliable 

• A high level of spoken and written English 

• Ability to gather information from people in a sensitive way  

• A calm, friendly, kind and patient approach 

• Enjoyment in speaking to new people 

• A commitment to working in an empowering way 

• Able to maintain boundaries 

• Able to work autonomously 

• Currently resident in the UK 

Desirable 

• Working knowledge or experience of relevant law and policy around asylum support, the asylum process, rights and entitlements for people seeking asylum 

• Experience of working with interpreters 

• Direct experience of the UK immigration system.  

• Past experience of working with people seeking asylum 

• Proficiency in one or more of the following languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu or Vietnamese.  

We will prioritise applicants with lived experience of the asylum process 

Benefits to Volunteering:

• Learn about issues relating to refugees and people seeking asylum; 

• Work as part of a friendly, welcoming team; 

• Develop your skills and competencies; 

•  Be able to access relevant training, including safeguarding training. 

• Obtain a reference from us relating to your volunteering 

All volunteers must complete a basic DBS check for volunteers working with adults and attend training with us before starting.  You will also receive training and support relevant to your specific role. 

To Apply:

To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.

 Applicants will have an informal meeting with the Adult caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP. 

Successful applicants will undergo training and induction with our team. 

Purpose of the Role

This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hounslow. Mind The Carer! is a new service designed to support and enhance Mental Health and Wellbeing, social connections and provide a Community Network for Adults Carers, (18 years and over), across the borough of Hounslow. By providing this direct support, we aim to reduce isolation, self-neglect and loneliness and as a result, facilitate access to local services and connect them with others who understand their day-to-day experiences. The Service will offer a platform and space for the Service Users to build Social Networks, through regular activities, provide psychoeducation, information and social prescribing pathways to other services, with Service Users shaping the project's direction and available support.

Main Responsibilities

To work closely with the team and Adult Services, Service Manager, attend weekly group sessions, (lasting up to three hours), offering opportunities for socialising and mental health support. Support with the Carers Activities Calendar, a monthly activity, for both Carers and their Cared For, as planned and support the service in general. There may also be further opportunities to train as a volunteer for other Services, in the future.

Tasks

All relevant training will be provided

· Attend weekly group sessions, (lasting up to three hours), with the team

· Attend weekly Carers Activities

· Attend monthly Carers and Cared For Activities

· Support/work with the Team to build the Carers Activities Calendar

· Provide information on the Mind The Carer! Service

• Support at outreach and community events

· Register potential Clients, wanting to access Mind The Carer! Service

· Support with follow up surveys for those who have accessed the Service and obtained their feedback to improve our services

· A willingness to undertake training courses

· Uphold HFEH Mind values and behaviours

General Responsibilities

All relevant training will be provided

• Undertake any other duties commensurate with the level of the role

• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination

• Share our commitment to safeguarding adults and children at risk of harm

• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users

• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy

Type of person we are looking for:

We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy and/or any Allied Health Profession with a focus on supporting those with mental health needs.

However, your attitude, motivation and commitment are just as important as your training/qualifications and/or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying, even if you do not meet all the criteria listed below.  

We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.

Essential

• An interest in identifying and working with hidden and identified Carers
• Supporting those with mental health needs to access Carers services

• An appreciation of the complex factors that can precipitate, maintain and exacerbate mental health problems 

• Good oral and written communication skills, (including listening skills); the ability to communicate in a patient, considered and empathetic manner 

• Excellent organisational skills, with the ability to follow administrative procedures

• A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment

• IT skills: able to update spreadsheets, use web-based applications, video-conferencing software and Microsoft Office applications 

Desirable

• Carers experience, including with friends and family

• Experience of supporting people with mental health needs, in a voluntary, paid and/or personal capacity, (i.e. friends and family) 

• Previous involvement with local community groups / networks / feedback groups

• Awareness of the cultural barriers that may exist to seeking mental health support

Time commitment and expenses:

· 10 - 12 hours per week

· 2 - 3 days per week: Mondays/Wednesdays/Fridays

• • Please indicate your preferred volunteering day(s) on your application

· We request a minimum commitment of 3 months of volunteering after the completion of your induction

· We will provide volunteers with an induction, training and ongoing mentoring to support them in the role

HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement. 

The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do: 

• Community fundraising
• Talks and demonstrations
• Support at events
• Volunteer welfare
• Community Roadshows
• Supporting national campaigns
• Counting and banking money
• Booking events
• Supporting Networks  
• Administration support
• Writing thank you and community letters
• Media and social media
• Community news and Network newsletters 

Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Interviews & Welcome event will be conducted either face to face at Hawley Lane or via Teams, with dates tbc. 

Closing date for these opportunities is: 31/12/2025

To apply for this opportunity please follow the link below: