Connect community volunteer volunteer roles in glossop, derbyshire

Volunteer Role: Head of Engagement & Social Media (Remote)

Future FoundHERs
Unpaid | Remote | Approx. 3–5 hours/week | Start date flexible

About Future FoundHERs

Future FoundHERs is a podcast-led movement building bold, honest conversations around women in tech, cyber, and leadership. We spotlight underrepresented stories, challenge outdated norms, and grow an audience through real talk, community, and purpose-led content. Now entering an exciting new growth phase, we’re looking for someone to own our social and digital engagement and help take our message further.

About the Role

We’re looking for a creative, proactive volunteer to manage and grow our presence across Instagram, LinkedIn, and TikTok. You’ll take the lead on crafting and executing a content strategy that builds awareness, engages early-career audiences, and amplifies the amazing work we’re already doing through our podcast and newsletter.

We’re flexible on title Head of Engagement, Social Media Lead, Community Growth Manager  you tell us what feels right. What matters is that you’re excited to:

• Manage our social accounts consistently

• Post meaningful, on-brand content (you can use past podcast clips, quotes, newsletter prompts, etc.)

• Develop a simple posting calendar with input from Beth & Katie

• Comment, engage, and show up in conversations aligned with our mission

• Suggest creative ideas (lives, reels, stories, community polls, series, etc.)

What You’ll Be Doing

✅ Lead and schedule regular content across IG, TikTok, and LinkedIn
✅ Help grow our audience and follower engagement
✅ Respond to DMs, comments, and tag others into relevant posts
✅ Bring ideas for new series, formats, or ways to connect
✅ Align content with our podcast drops and brand tone (real, honest, bold)
✅ (Optional) Repurpose clips or edit short audio/video segments,social we can support here if needed

��️ We’re also looking for someone who can help plan ahead and contribute proactively, it would be great if you could help keep the team on track with upcoming content and offer your input into the content calendar too.

Who You Are

✔ You’re passionate about community and representation in tech
✔ You love storytelling, branding, and creating connection online
✔ You understand what makes great social content in a fast-moving space
✔ You’re organised, collaborative, and happy to work async and flexibly
✔ You’ve got a bit of flair, you’re not afraid to experiment or try things out
✔ You’re aligned with Future FoundHERs’ values of inclusivity, learning, and lifting others up

Why Join Us?

✨ You'll have creative freedom and a real voice in our brand
✨ It’s a flexible, low-pressure volunteer role with tangible impact
✨ You’ll be credited and publicly celebrated for your work
✨ Great experience for your CV or portfolio
✨ You’ll be part of a warm, values-driven team shaping the future of women in tech

Questions?

If you’ve got any questions before applying, feel free to reach out to our founder Beth Rosary or message us directly on LinkedIn  we’re always happy to chat.

Sound Like You?

We’d love to hear from you. DM us on Instagram or LinkedIn, or send us a message with a few lines about why you’re interested and a sample of your work (if you have it).

This is an unpaid role. We know not everyone can volunteer, and we deeply value the time, creativity and care you bring.

The Sheila McKechnie Foundation (SMK) was set up in June 2005 in memory of legendary campaigner, Sheila McKechnie.Campaigning is vital to a healthy society. We help campaigners to thrive. In a free and hopeful society, people need to know they have the power to make a difference: that they are able to envisage change and can push for that change to happen. For nearly two decades, we have helped all sorts of individuals, causes and charities to find their power as changemakers – as campaigners. We support, connect and champion these campaigners, equipping them to go after the social change they seek.

The Chair will hold the Board and staff team to account for SMK’s mission and vision, provide inclusive leadership to the Board and ensure that Board members fulfil their duties and responsibilities for the effective governance of SMK. The Chair will line manage and support the Chief Executive and ensure that the Board functions as a unit and works closely with the Chief Executive and staff team to achieve agreed objectives. They may also be asked to act as an ambassador and a public face of SMK in partnership with the Chief Executive and the Board.

For further information, see our website and the recruitment pack. 

Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss.
You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more.

What you’ll be doing
• Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events.
• Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events.

In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss.
We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month)

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Event

Key requirements

• This role requires one reference

Location

Region

• Northern Ireland

Additional location information

• Particularly looking for Volunteers in Downpatrick area - Last Wednesday of Every month

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.

Location: Remote with travel across England/Wales
Contract: Fixed-term project (Length TBC)
Hours: Part-time

Salary: Volunteer
Reporting to: Peer Support Lead

About Long Covid Support

Long Covid Support is a registered charity committed to advocating for and supporting individuals living with Long Covid. Our work includes peer support, awareness campaigns, and partnership building to address the ongoing needs of people with Long Covid across the UK.

Role Overview

We are seeking a proactive and experienced Project Manager to establish two in-person peer support networks for individuals with Long Covid in underserved communities in England and Wales. This is a dynamic and collaborative role, ideal for someone with strong project management skills and a passion for community-based health support.

Key Responsibilities

1. Research and Scoping

• Identify and scope two target areas with high prevalence and need for Long Covid support.
• Collaborate with the Peer Support Lead, local contacts, and established community groups.
• Conduct visits, assess existing support networks, and engage through social media.
• Evaluate suitability of community spaces in partnership with our community space provider.

2. Assessment of Resources and Gaps

• Map existing services, networks, and links to the charity’s current support offerings.
• Identify service gaps and opportunities where peer support groups could add value.

3. Implementation and Support

• Set up two local peer support groups using identified community spaces.
• Recruit and train volunteer facilitators to run group sessions.
• Connect with expert services for supplementary support at group meetings.

4. Evaluation and Reporting

• Use appropriate evaluation tools to measure impact and effectiveness.
• Produce a comprehensive project summary with findings, learnings, and recommendations for future initiatives.

Person Specification

Essential:

• Demonstrated experience managing short to medium-term projects.
• Background in peer support or community health initiatives.
• Excellent stakeholder management and communication skills.
• Proven ability to work independently and collaboratively.
• Familiarity with evaluation tools and reporting processes.

Desirable:

• Knowledge of Long Covid or experience working in long-term health conditions.
• Existing network or experience working in England/Wales health or community sectors.

Are you passionate about the power of creativity? Volunteer with Little Green Pig as a Story Mentor or Illustrator Mentor.

Mentors work alongside our workshop leaders, providing children and young people, aged 7-18 with in-depth support, helping to create a safe space for them to write for pleasure and purpose.

At Little Green Pig we believe that offering children and young people the opportunity to develop writing skills and invest in their imaginations can truly change their lives. It’s a vital form of self-expression that builds confidence, communication and literacy skills - and it’s fun!

We’re looking for volunteer Story Mentors and Illustrator Mentors to support our after-school clubs and on-off projects in Brighton, Worthing, Eastbourne and across Sussex. Please note that these roles are in-person only at various community-based locations.

We’d love to hear from you if you’re:

• Aged 16+

• Based in Sussex

• Patient, enthusiastic and passionate about creativity

• Interested in working with children and young people

• Looking for a fun and fulfilling way to learn new skills and connect with other people.

No training necessary as full training will be given. DBS check and travel expenses provided.

Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss.
You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more.

What you’ll be doing
• Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events.
• Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events.

In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

How often will I be needed?

• 4 Hours per Event

Key requirements

• This role requires one reference.

Location

Region

• Scotland

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.

Join Us as a Trustee and Help Tackle Food Poverty in Hackney

We are a dynamic, mission-driven charity with a turnover of £1.5 million, working at the heart of East London to address food poverty and support our richly diverse community. Our work is impactful, community-led, and more vital than ever.

We are now seeking two new Trustees to join our dedicated Board.

What We’re Looking For

We are looking for individuals who are:

• Passionate about social justice and food insecurity and committed to making a meaningful difference in East London.
• Able to dedicate time for 5 Board meetings per year (including one all-day away day), as well as 4–5 committee meetings annually.
• Willing to engage actively between meetings, contributing to decision-making, strategic guidance, and supporting our staff and volunteers.

We are particularly keen to appoint trustees with expertise in:

• Legal affairs, to help us navigate governance, compliance, and contractual matters.
• Human Resources / Equality, Diversity and Inclusion (EDI), to support us in ensuring our organisation reflects and serves our community with integrity and care.

However, we welcome applicants with other relevant skills or lived experience that could enrich our work.

Why Join Us?

As a trustee, you’ll be part of a committed, forward-thinking team, helping to shape the strategic direction of a charity that has a direct, positive impact on people’s lives. This is an opportunity to apply your knowledge, grow your experience, and support a cause that matters.

If you share our values and are ready to make a difference, we’d love to hear from you.
Closing date 11th August. 

Role Overview

We are seeking two new Trustees to join our Board and help shape the future of Norwich Outpost. As a Trustee, you will play a vital role in ensuring the organisation fulfils its mission and operates within its legal, financial, and ethical responsibilities. Working closely with the Chair and fellow Trustees, you will provide strategic oversight and support to an evolving and dynamic organisation.

Key Responsibilities:

• Support the organisation’s vision, values, and objectives.
• Ensure legal and financial compliance as set out by the Charity Commission.
• Provide guidance and oversight to the curatorial collective, volunteers and contractors.
• Advocate for the charity within your networks and the wider community.
• Attend and contribute to quarterly Board meetings (online).
• Participate in sub-committees or working groups.
• Assist with fundraising, partnerships, and strategic planning as appropriate.
• Contribute ambitious thinking and specialist know-how to help push the organisation towards new heights.

Person Specifications:

We welcome applications from individuals with diverse backgrounds and experiences. Prior board experience is strongly desired but not required. We are especially keen to hear from those with expertise in one or more of the following areas:

• Fundraising and development, particularly in the visual arts.
• Marketing, communications, or audience engagement in the contemporary arts.
• Knowledge and experience in longer-term planning of real estate and capital investment projects.
• Equality, diversity, and inclusion.
• Sustainability in the commercial arts.
• Local community knowledge and engagement in Norwich or Norfolk.

What You Will Gain

• The opportunity to support a dynamic board of emerging leaders in the arts, bringing fresh perspectives and a collaborative spirit.
• A chance to help shape an organisation at a pivotal moment of transition and growth.
• Experience contributing to governance and strategic development within the charity sector.
• Direct involvement in supporting early-career artists and shaping artist-led programming at one of the UK’s leading artist spaces.
• Opportunities to connect with curators and arts professionals across a vibrant cultural network, both in the UK and internationally.
• A collaborative, inclusive, and welcoming environment where your contributions are genuinely valued.

How to Apply

Please send your CV and a short expression of interest outlining why you would like to become a Trustee of Norwich Outpost and what you would bring to the role.

Deadline: 31 August 2025

Norwich Outpost is committed to diversity and inclusion. We actively encourage applications from people of all backgrounds, including those from underrepresented groups in the arts.

Web developers and designers wanted to support East London Waterworks Park in continuing to improve its website and digital infrastructure.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for web developers and designers to contribute to our community-led working group who are working on coordinating content and infrastructure for the East London Waterworks Park website. 

There is opportunity to lead on projects across web development and UX and web design, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You should be experienced in HTML, PHP, CSS, Javascript and SQL, and or UX and web design. You should be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your skills in web design and development will be crucial in creating a visually engaging and user-friendly online presence that effectively communicates the park's biodiversity and mission. By designing engaging websites and interactive platforms, you'll help us connect with our community, inspire action, and secure the necessary support for the park's future.

Trustee Recruitment - Lead with Purpose: Become a Trustee and Help Achieve a Life Unlimited. 

Your experience. Your voice. Your impact.

• Flexible location: home based/ hybrid 
• Flexible commitment: approx.an average of one day per month comprised of preparation for and attending meetings, away days and other Trust related activities
• Voluntary role (reasonable expenses reimbursed  for travel to attend meetings in person)
• Multiple positions available

About us

At Cystic Fibrosis Trust, we believe in a world where everyone with cystic fibrosis (CF), can live a life unlimited — and we’re inviting passionate individuals to join us on this powerful journey.

Cystic Fibrosis Trust is the UK’s leading charity dedicated to uniting for a life unlimited for everyone with CF – one of the most common life-limiting genetic conditions.

Our team of dedicated staff, volunteers, and Trustees works alongside people affected by CF to fund life-changing research, promote world-class clinical care, and provide essential advice and support.  We champion a community that is united by strength, compassion, and hope.

Our work relies on the generous donations of our supporters.

About the role

This is more than a governance role — it’s an opportunity to help guide strategic decisions that impact lives, influence national initiatives, and accelerate progress for a community that deserves nothing less than a brighter future.

As a Trustee, you’ll play a pivotal role in shaping our vision, values, and strategic direction, developing our aims, objectives, and goals. Your leadership will help us make decisions that matter, and your voice will help steer us toward a stronger, inclusive future.  Trustees typically serve a three-year term, with the option to continue for a second.

Who are we looking for?

We welcome applications from individuals of all backgrounds and experiences.

Due to our normal rotational retirements and trustee terms of office we have several vacancies.  We are keen to increase the representation of people with lived experience of CF and are particularly interested in applications from all people who can offer professional skills and experience in:

• finance and accountancy
• legal practice/law
• fundraising and income generation
• marketing and communications
• data and digital strategies
• basic science research
• non-clinical CF professions (e.g. psychology or social worker)

As part of our long-term succession planning, we would also welcome interest from candidates who may be open to taking on additional Board leadership responsibilities in the future, e.g. Chair, treasurer, or committee roles.

The cystic fibrosis community is diverse, encompassing people of all ages and backgrounds. We are committed to ensuring that this diversity is reflected on our Board. We are especially interested in hearing from those with lived experience of CF, disabled individuals, and candidates from Black, Asian, and minority ethnic communities, as well as LGBTQI individuals. We value fresh perspectives and encourage applications from first-time trustees.  

Why Join Us?

• Make a meaningful impact on the lives of people affected by cystic fibrosis.
• Engage with dynamic peers who are driven, forward-thinking, passionate and purpose-led.
• Help drive an inspirational mission that blends science, support, and community.
• Play a critical role in shaping our strategic direction, ensuring robust governance, and championing equity, diversity and inclusion.
• Gain valuable experience in governance and strategic planning.
• Use your expertise to fuel lasting change.

If you are passionate about making a difference for people with cystic fibrosis, this is your moment.

Important Dates

• Closing date for applications: Wednesday 20 August 2025 
• First interview: Week commencing 8 September 2025
• Second interview: Week commencing 15 September 2025

Ready to Make a Difference?

Please download the Trustee Recruitment Pack (see below) for more information including full role description. 

And then select the ‘Redirect to Recruiter’ button above to take you to the application portal.  You will need to have your up to date CV outlining your career history, including responsibilities and achievements and a covering letter explaining why you want to be a Trustee, what skills you can bring to the Board of Trustees and what you want to take away from this opportunity. 

We look forward to receiving your application.

At a time when we are experiencing the largest reforms to the welfare rights system in a generation, we believe this is an exciting opportunity for individuals interested in welfare rights work, to join a respected organisation working at the forefront of the advice sector.

The Welfare Benefits Unit offers specialist welfare benefits advice to those who work with members of the public. Our experienced advisers provide independent support through our advice line, publications, training, consultancy, campaigns and projects.

The Welfare Benefits Unit aims to maximise benefit take-up, helping to reduce the incidence and impact of poverty and in doing so improve health, well-being, financial and social inclusion. We are a registered charity based in York. We primarily operate in North Yorkshire and York although some of our services are accessed by organisations working further afield. 

We continue to aim towards a board that reflects the populations we work to support, and as such, welcome individuals from diverse ethnic communities, LGBTQIA+ groups, as well as younger people, those with disabilities, and those who have lived experience of the welfare benefits system.

Knowledge, Skills and Experience

We welcome and support applications from those new to being a Trustee. We also know that studies have shown some people are less likely to apply for positions unless they believe meet every requirement in the description. The most important thing for us is to find Trustees that connect with our values and who can readily buy into our mission. Though we have suggested skills and experience areas below, which would be keen to hear from, we’re eager to meet people that believe in our mission and can contribute to our board in a variety of ways – not just candidates who tick all the boxes.

We’re keen to add these areas of skills and experience to our board:

• Financial, legal or HR matters (especially as they may apply to a small charity)
• Expertise in marketing, digital or similar technological areas
• Welfare benefits system and welfare rights advice or lived experience.

About the Role

All Trustee positions are voluntary with reasonable expenses remunerated. To be an effective Trustee, you will need to commit up to 1-2 days per quarter to attend and prepare for board meetings which are held virtually.

Effective Trustees support our work by:

• ensuring we are working towards our vision, mission and values in everything we do
• ensuring the effective and efficient use of resources, maintaining proper financial and regulatory oversight and best practice as a charity
• approving the annual budget, and supporting strategic decision-making by actively contributing advice and guidance
• appointing key personnel such as the Chief Executive, and determining pay and conditions for the wider team
• constructively guide the Senior Leadership Team in the delivery of the organisation’s strategy
• actively representing and championing the work of the Welfare Benefits Unit.

We are looking for women who hold feminist values and principles and who are passionate about the mission and values of TRC. We are particularly looking for Trustees who have relevant qualifications and/or experience in the following areas:

• Safeguarding, offering support to the chair and safeguarding leads with the management of safeguarding cases and keeping up to date with best practice
• Legal and Governance, including strategic planning and understanding of the wider political Greater Manchester landscape
• Human resources and personnel management, including a knowledge of employment legislation
• Financial management, planning and budgeting
• Public Relations, Marketing and fundraising, including awareness raising and campaigning through social media
• Capacity building and training, especially for volunteers
• Women’s health and mental health, outreach and partnership work with local services

TRC was set up in 2010 to provide a free, confidential and non-judgemental specialist support service run by women for women and girls who have experienced any form of rape, sexual abuse or sexual violence at any time in their lives. We are a feminist organisation and we actively challenge the values, beliefs and behaviours that contribute to women’s
oppression. Our mission is to raise awareness about sexual violence through providing training, guidance and information and working in partnership with local service providers and communities to promote the values of TRC.

Join Us as a Charity Trustee: Help Shape the Future of Befriending 

Are you passionate about building a more connected society, where no one feels forgotten or alone? 

Befriending Networks, the world’s largest network of befriending projects, is recruiting two trustees to help us champion the vital role of befriending in reducing loneliness and social isolation.

Around 1 in 6 people worldwide experience loneliness. Befriending services respond to this need by matching people in their communities for planned social activities that build meaningful connections.

Befriending Networks supports over 300 member organisations to deliver quality befriending services, through sector-specific training, events, resources, awards and 1:1 support. 

As a Befriending Networks trustee, you will be part of a welcoming and active board that enables befriending services across the UK and beyond to thrive. You will join us at an exciting time, as we begin to deliver our next strategic steps as an organisation. 

Following a recent board skills review, we are seeking two individuals who can offer skills in the following areas: 

• Income generation – This trustee will have an enterprising mindset, with experience of strategic fundraising, working with grantmakers, trusts and foundations or devising corporate sponsorships. Their guidance will help our charity to move into new ways of generating income, allowing us to become more resilient and advance our vision for a society where the importance of meaningful connections is valued. 
   
• Sector influence and advocacy – This trustee will be a great communicator, with a skill for forming and sustaining effective relationships. They will have a broad professional network which might include national or international connections. They may have connections which include the private sector, academia, thinktanks or investors interested in making social impact. Their experience might include research, policy making or campaigning. Their guidance will help us advocate for the befriending sector with greater impact and effectiveness. 

By joining the Befriending Networks board, you will play an integral role in moving our charity forward and helping us champion the impact of befriending on loneliness and isolation.  If you have the skills we’re looking for and are energised by working collaboratively to help organisations (and others) succeed, we’d love to hear from you. 

We are keen to hear from applicants with diverse lived experiences, especially those currently underrepresented in trustee boards. No previous board experience is required and you do not need to meet all requirements listed in the role descriptions to apply. 

Location: Remote/UK-wide (with one in-person meeting in Edinburgh per year) 
Time commitment: Approximately 4-6 hours per month. We have 6 board meetings per year (5 online and 1 in-person) 

Applications close: Monday 18th August 2025 

Our Board Executive will review all expressions of interest and will want to set up an online call with applicants to discuss their suitability for the role.

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift's Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary. We are looking to fill the following positions and shifts:

• Leader, Mondays (5pm - 7pm)
• Mentor, Mondays (5pm - 7pm)
• Leader, Thursdays (5pm - 7pm)
• Mentor, Thursdays (5pm - 7pm)
• Mentor, Fridays (7pm - 10pm)
• Leader, Saturdays (TBC*)
• Mentor, Saturdays (TBC*)
• Leader, Sundays (5pm - 7pm)

*We are currently finalising future opening hours on Saturday. Please apply for this particular shift if general availabilty on Saturdays is good.

Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are 2-3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.