Conservation Team Member Volunteer Roles in Glasgow

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Lancashire Wildlife Trust, Remote
Unpaid role, expenses not paid
Posted 1 day ago
Equal Aqua, Remote
Unpaid role, expenses not paid
Posted 2 weeks ago Quick Apply
Page 1 of 1
Unpaid role, expenses paid
Job description

BCT's National Bat Helpline provides easily accessible & accurate information to almost 15,000 enquirers a year. We need your help to answer bat care calls we receive, from members of the public who've found grounded, injured or lost bats.

Location: Home-based

Dates: May - Sep

Deadline: Midnight, Monday 1st April

Bats are amazing animals and an important part of our natural environment. There are 18 species of bat in the UK, all of which are protected by law. The Helpline’s role in advising and supporting people who encounter bats is an important part of BCT’s work towards our vision of a world rich in wildlife where bats and people thrive together.

We are approaching the time of year when bats become more active, and our Helpline becomes very busy with many calls about bats in need of help. To help as many bats as possible during this critical time, we are now recruiting volunteers to the Volunteer Bat Care Helpline.

About the role

As a volunteer you will answer calls from the public, provide advice on bat care calls, and put them in touch with local bat care volunteers where possible. During our emergency service, volunteers will also be advising on calls relating to bat crime. We consistently receive feedback from volunteers to say that this role can be challenging at times due to the volume of calls, but the support from the team and the knowledge that they are helping bats and advising members of the public makes it such a rewarding role. Many enjoy it so much that they return to volunteer the next season! Volunteers took about 4,754 calls between May and September 2023.

You do not need experience in conservation to volunteer, anyone who is interested in helping bats is welcome. Volunteering for the Helpline is a great way to get involved in conservation from the comfort of your home during your spare time.


We hope volunteers will be able to sign up to 3 Bat Watches per month between May – September.

A Bat Watch is up to 4 hours (including a 30-minute break), please see below for Bat Watch times:


9:30 – 13:0013:00 – 16:30  18:00 – 22:00


10:00 – 14:0014:00 – 18:0018:00 – 22:00

All you need is:

· A computer/laptop with internet access (or a tablet, although a computer is preferable).

· A speaker/mic or headset to use with your computer, as phone calls will be received using an app on your device.

· A phone with reliable reception for contacting support staff where needed.

Skills and abilities

· Competent in using computers and entering data onto an online form

· Accurate record-keeping

· An interest in UK wildlife, conservation, and/or animal welfare

· Affective communication skills and ability to reassure members of the public during calls

·       Additional time reading training materials and keeping up to date with communications from the project coordinator

Training and support

Volunteers are provided with full training and must attend an online training day in April as well as complete some introductory online training in their own time. This year’s training dates are:

  • Monday 8th April
  • Thursday 11th April
  • Saturday 20th April

Training days will run from 10:30 to 14:30 with breaks.

Volunteers also receive a comprehensive manual and full support from BCT staff during their assigned bat watches and throughout the season. During the online training day, we'll provide an induction explaining what we do and how volunteers fit within our organisation. We'll also provide training training to help you meet the standards we expect from volunteers.

BCT will reimburse certain "out of pocket" expenses where required.

Benefits of volunteering with BCT

  • Supporting & learning about the work of the leading NGO in the UK solely devoted to the conservation of bats
  • Developing transferable skills that can help enhance your CV
  • Developing confidence in speaking to members of the public
  • Learning about opportunities to get involved in other aspects of bat conservation
  • Learning more about bats

This is a voluntary position that supports the work of the Helpline services and is not replacing the work of a paid member of staff. This role description does not form part of any contract of employment. We are unable to take applications from individuals under the age of 18.

Posted on: 01 March 2024
Closing date: 01 April 2024 at 23:30
Tags: Advice, Information

The client requests no contact from agencies or media sales.