Consumer Expert Jobs in London, Greater London

Senior PR Manager

Are you a passionate about public relations and looking for your next challenge?

We have an exciting opportunity to join Sue Ryder as our Senior Public Relations Manager to help raise the profile of the charity and increase the public understanding and awareness of our work and our services. Reporting to the Head of PR & Internal Communications you will develop and lead a national PR strategy for Sue Ryder, raising awareness for a number of projects, services and campaigns.

About you:

We are looking for somebody with extensive experience of working in a national media or PR team, ideally within a charity. You will have significant experience of managing reputation management issues along with supporting governmental lobbying and influencing and affecting change in policy.
Experience of delivering pro-active PR campaigns with an excellent understanding of the media and experience of managing external PR agencies. You will be a highly proficient writer with the ability to direct and manage projects with multiple stakeholder involvement..

Key Responsibilities:

· Develop and lead a national PR strategy for Sue Ryder, with the aim of supporting income generation and increasing public understanding of the charity and measured against KPIs

· Manage and lead a responsive and pro-active national PR team which operates an out of hours service

· Deliver 2 x pro-active PR campaigns per year which meet set project KPIs

· Work to position Sue Ryder as an expert commentator on end of life and bereavement care within the national media

· Manage reputation management issues with the support of the Head of PR

· Manage our current roster of celebrity ambassadors and deliver against a celebrity outreach strategy to bring additional high profile supporters on board.

· Manage the retained PR agency ensuring that projects are delivered on time and on budget and achieving agreed evaluation metrics.

· Line management of the Case Studies Manager, National PR Manager and National PR Officer

· Develop and maintain strong working relationships with colleagues across the organisation, including members of the executive leadership team.

· Manage the day-to-day reporting against the PR departmental budget

What we can offer you:
Competitive Benefits Package

· 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme

· EAP support scheme

· Staff discount with thousands of retailers

· Enhanced maternity, paternity and adoption pay

· and lots more. Please visit our careers website for the full list.

Closing date: 23rd May
Interview date: TBC

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage

If you want more than just a job, we want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

About 5Rights​

5Rights Foundation exists to ensure a digital world that will serve children and young people today and for future generations.​​

We are a small team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No. 25), and industry standards (e.g. IEEE 2089).​

Key responsibilities ​

Reporting to the Executive Director, you will:​​

• Work on the development of technical frameworks, guidelines, standards, certification or audit processes relevant for implementing regulation for children’s rights in the digital environment at international, EU and UK levels. This includes representing 5Rights in technical meetings and working groups, such as at the IEEE and CEN-CENELEC.​

• Work to promote and support the uptake of these standards by the tech industry, including by working with industry associations, chambers of commerce and tech companies directly.​

• Lead our work to gather technical evidence on company compliance with regulation for children in the UK and EU.​

• Identify cases of non-compliance, develop argumentation and engage with companies and regulators for remedy, with legal support as necessary.​

• Work to promote compliance, by supporting public accountability for non-compliance and positive visibility of best practice.​

• Lead our work to raise awareness and stimulate action of industry stakeholders, notably advertisers and investors.​

• Liaise with technologists and experts around the world, exchanging knowledge and staying up to date on the latest developments, research and emerging issues.​

• Oversee the 5Rights Research Officer, research projects and evidence-gathering programmes.​

• Draft briefings for Executive Director and policy leads.​

• Contribute to 5Rights reports, positions, communications and fundraising materials.​

• Represent 5Rights as an expert at meetings and events.​

Person specification​

You’ll be a confident and skilled researcher, a clear, fresh thinker, and an excellent writer. High attention to detail, an eye for nuance, and the ability to digest complex information quickly and communicate it coherently are all musts. A background in technology issues or children’s rights is preferable, but not essential. Most of all, we’re looking for someone who’s thorough, proactive, super smart, and committed to our mission. ​

ESSENTIAL skills and attributes: ​

• In depth knowledge of the technology regulatory landscape from the perspective of privacy, consumer protection or child rights;​

• A strong understanding of the tech industry ecosystem and business models.​

• Experience developing or contributing to tech regulation or technical frameworks.​

• Strong research credentials and the ability to design and oversee technical evidence gathering for corporate compliance;​

• A sharp mind and pen for succinct regulatory analysis;​

• A meticulous eye for detail and proven ability to design and deliver high-quality products, including the ability to craft and manipulate legal language (at least in English);​

• A keen sense of politics and knack for strategic negotiation and timing;​

• The imagination and curiosity to put forward new and inventive ways to solve problems without compromising on core goals;​

• The reliability, patience and relentless focus required to get complex deliverables over the line;​

• The interpersonal, communication and leadership skills (including humility and self-confidence) to build consensus within groups and lasting positive relationships;​

• The confidence to engage in adversarial exchanges when necessary;​

• Strong prioritisation and organisation skills to manage various processes and pieces of work in parallel;​

• A can-do, action and solution-oriented attitude;​

• Self-motivation and drive to work independently and cohesively within a remote team;​

• The commitment, energy and enthusiasm to deliver on 5Rights’ ambitious mission. ​

• Right to work in Belgium or the UK. ​

DESIRABLE skills and attributes: ​

• Legal or technical expertise. ​

• Experience in a similar role, e.g. working on research, enforcement or technical standards. ​

• Experience working internationally and in culturally-diverse settings;​

• Ability to work in other languages, such as French or Spanish.​​

Remuneration and details​

• Location: Remote position with employee contract in UK or Belgium. Hybrid working in 5Rights’ London and Brussels co-working office spaces is available.​

• Salary: £43,600-£48,300 for UK-based candidate, with flexibility depending on experience; EUR 61,500-68,100 for a Belgium-based candidate.​

• Working hours: Full time, with some accommodation necessary for work across time-zones and international travel.​

• Statutory pension contribution.​

• 25 days of annual leave.​

• Work equipment including a laptop and mobile phone will be provided​

• Starting data: asap.​

• Reporting line: Executive Director.​​

5Rights values diversity and we strongly encourage people from under-represented groups to apply for this role. We aim for our recruitment to be inclusive and equitable, and we strive to constantly learn and improve in this regard. ​​

Shortlisted candidates will be asked to complete a written task as part of our recruitment approach. The task will take 2 hours. First round interviews will be held over Zoom.

The Ethical Trading Initiative (ETI) is a ground-breaking alliance of companies, trade unions, and voluntary organizations working together to improve the lives of workers in international supply chains. ETI’s vision is of a world of work that protects human rights, ensures dignity for all, provides opportunity, and is free of exploitation and abuse.

An exciting opportunity has arisen for a Collective Action Officer role to provide administrative and program support to the Collective Action team to enable the effective delivery of agreed work plans – coordinating the organization of sector and thematic meetings, undertaking research, and supporting the maintenance of the CRM, the project management system, and the relevant aspects of the community platform.

We are seeking a proactive and detail-oriented individual with a strong administrative background, adept at seamlessly managing multiple workstreams within a dynamic office environment. Your expertise should extend to nurturing relationships with diverse stakeholders, adeptly providing project management support through CRM systems, and proficiently organizing both in-person and online events, ideally with proficiency in Office 365.

 Our ideal candidate possesses:

• Proven track record of thriving in an office environment characterized by multiple work streams and fast-paced teams.
• Demonstrated ability in managing relationships with a diverse array of stakeholders, including companies, NGOs, and trade unions.
• Experience providing administrative and project management support, proficiently utilizing CRM systems.
• Proficiency in organizing both in-person and online events.
• Familiarity and adeptness with the Office 365 suite.
• Strong background in conducting research, analysis, and composing reports.
• Passionate about and knowledgeable in sustainability and human rights issues.
• Exceptional organizational and administrative skills.
• Effective interpersonal and relationship-building capabilities.
• Excellent written and verbal communication skills.
• Self-motivated and proactive in approach.

This is a part-time (4 days/week) hybrid post with a salary of between £35,699 - £39,295 plus benefits.

Why join ETI?

• Great people and meaningful mission.
• 25 days annual leave + 8 Bank Holidays + office closed over Christmas = 36 days.
• Compassionate leave – 5 days at full pay.
• Time off for dependents – 4 days at full pay.
• 3 Volunteering days at full pay.
• 4 study leave days at full pay.
• Flexible working hours – no core hours and flexible working arrangements from day 1.
• London location (Oval).
• Employee Assistance Programme.
• 7% Pension Contribution.
• Enhanced maternity (90% pay for first 20 weeks) and paternity leave (full pay for 6 weeks).
• Staff Union Representatives.
• Mental Health Champions.
• Casual dress code.
• Season ticket loan.
• Cycle to work.
• Bi-weekly yoga.
• Staff monthly social.

Closing date for applications: 16th May 2024, 12 midnight (GMT)

Flexible working arrangements will be considered.

ETI is an equal opportunities employer. We invest in diversity, ensure equality, and encourage expression. We have a zero-tolerance policy for harassment, bias, or discrimination towards applicants and employees.

Want to join us for the ride? Let’s do this right – together.