Contact Centre Volunteer Team Leader Jobs

Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation. 

You will lead a two-year project contributing to the work of the No Wrong Door partnership – local organisations and local residents working together to ensure there is ‘No Wrong Door’ for Black Disabled people seeking employment, as they can expect excellent support from any organisation. 

We want to change the system, influencing employment support providers and their Commissioners to ensure support for Black Disabled people who are seeking employment is appropriate, accessible and inclusive.

You will have excellent project management skills and use your lived, personal experience of race and disability equity issues to implement change, working collaboratively with residents (Lived Experience Leads), partner organisations and employment support providers. Your role will involve working primarily with Black Disabled Lambeth residents. You will understand and encounter the intersections between being Black and Disabled and the barriers to employment and be able to demonstrate creative and people-centred approaches to influencing change.

dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we offer staff.  We work flexibly between home and office. Our office in Brixton is accessible.

We highly recommend contacting us to learn more about this exciting role. We can offer a 1:1 informal meeting via phone or video call.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young  people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential. As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

Currently, we have two permanent Centre Leader vacancies in our network, one based in Leeds and one based in Nottingham. 

As a Centre Leader, you will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery. A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.

The more inclusive we are, the better our work will be,and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social  backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity. 

If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you. 

Contract:
Full-time, permanent

Start date:
29th July 2024

Working Hours:
Monday: 9:30am – 6:00pm
Tuesday: 9am – 5:30pm
Wednesday: 9am – 5:30pm
Thursday: 9:30am – 6:00pm
Friday: 9am – 5:30pm
(Some additional weekend &
unsocial hours will be required)

Salary:
£33,800 per annum
This will rise to £35,500 from 1st September 2024.

Locations:
 

We have a vacancy at our centre in Leeds:
IntoUniversity Leeds East
St Aidan's Community Hall
Roundhay Road
Leeds
LS8 5QD

And a vacancy at our centre in Nottingham:
IntoUniversity Nottingham East
The John Folman Business Centre
33 Hungerhill Road
Nottingham
NG3 4NB

Annual Leave:
33 days (inc bank & public holidays)
+ additional 2 closure days in December
+ additional length of service entitlement
(one day per year of service, up to 5 days)

Staff Benefits:
– Employer pension contributions of 6% (and up to 8% after
two years)
– Employee Assistance Programme
– Life Assurance
– Staff in FOCUS – rewards, competitions and prizes across
the year
– Interest-free new starter loans of up to £1,000
– Year round ‘early finish’ Fridays at 4.30pm
– Summer working hours
– Cycle to Work Scheme
– Corporate eyecare scheme

We’re an award-winning charity that runs local learning centres in the heart of communities where the young  people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential. As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

We are looking for a high-calibre candidate to take up a fixed-term, maternity cover role as Centre Leader at our IntoUniversity centre in Brixton. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery. A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.

The more inclusive we are, the better our work will be,and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social  backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity. 

If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you. 

Contract:
Full-time, fixed-term until April 2025

Start date:
As soon as possible, to be agreed with the candidate.

Working Hours:
Monday: 9:30am – 6:00pm
Tuesday: 9am – 5:30pm
Wednesday: 9am – 5:30pm
Thursday: 9:30am – 6:00pm
Friday: 9am – 5:30pm
(Some additional weekend &
unsocial hours will be required)

Salary:
£36,000 per annum (inclusive of £2,200 London contribution). This will rise to £38,100 (inclusive of £2,600 London contribution) from 1st September 2024.

Location:
IntoUniversity Brixton
27 Streatham Place
Streatham Hill
London
SW2 4QQ

Annual Leave:
33 days (inc bank & public holidays)
+ additional 2 closure days in December
+ additional length of service entitlement
(one day per year of service, up to 5 days)

Staff Benefits:
– Employer pension contributions of 6% (and up to 8% after
two years)
– Employee Assistance Programme
– Life Assurance
– Staff in FOCUS – rewards, competitions and prizes across
the year
– Interest-free new starter loans of up to £1,000
– Year round ‘early finish’ Fridays at 4.30pm
– Summer working hours
– Cycle to Work Scheme
– Corporate eyecare scheme

We’re an award-winning charity that runs local learning centres in the heart of communities where the young
people we support live. Our centres provide an innovative education programme which includes practical learning
support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is
to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each 
year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to 
scale-up our provision further over the coming years.

We are looking for a high-calibre candidate to take up a fixed-term, maternity cover role as Centre Leader at our
IntoUniversity centre in Weston-super-Mare. You will have responsibility for running your IntoUniversity centre, including
managing your team, planning and delivering the programme, liaising with external stakeholders and meeting
IntoUniversity’s targets for delivery. A substantial element of this role is delivering our education programme to children
and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young
people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.

The more inclusive we are, the better our work will be,and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social  backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity. 

If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you. 

Contract:
Full-time, fixed-term until April 2025

Start date:
As soon as possible, to be agreed with the candidate.

Working Hours:
Monday: 9:30am – 6:00pm
Tuesday: 9am – 5:30pm
Wednesday: 9am – 5:30pm
Thursday: 9:30am – 6:00pm
Friday: 9am – 5:30pm
(Some additional weekend &
unsocial hours will be required)

Salary:
£33,800 per annum. This will rise to £35,500 from 1st September 2024.

Location:
IntoUniversity Weston-super-Mare
The Information Station
St Andrew's Parade
Weston-super-Mare
BS23 3SS

Annual Leave:
33 days (inc bank & public holidays)
+ additional 2 closure days in December
+ additional length of service entitlement
(one day per year of service, up to 5 days)

Staff Benefits:
– Employer pension contributions of 6% (and up to 8% after
two years)
– Employee Assistance Programme
– Life Assurance
– Staff in FOCUS – rewards, competitions and prizes across
the year
– Interest-free new starter loans of up to £1,000
– Year round ‘early finish’ Fridays at 4.30pm
– Summer working hours
– Cycle to Work Scheme
– Corporate eyecare scheme

Leaders in Community (LiC) is an award-winning youth-led organisation with over 15 years' experience in delivering youth leadership and youth social action campaigns, supporting local young people challenge and overcome inequalities and barriers to progression.

As the Partnerships and Services Manager, you will report directly to the CEO and as such will be a member of the leadership team, to deliver Leaders in Community’s (LiC) work to empower young people and communities to improve quality of life and build a sustainable future in line with the Charity’s vision and mission. Working alongside the leadership team, you will oversee, and capacity build the services being delivered in our vibrant community centre, which is located in the historic East End of London.

At Merlin Neuro Therapy Centre's our vision is to "Build a strong and connected community, dedicated to improving the health and well-being of our community". We provide therapies and support to those living with long term neurological conditions or who have a neuro divergence in Cornwall. As Head of Income Generation you will lead a small team to increase income and awareness of this well-respected health charity through fundraising and marketing activities. The postholder will be a member of the Senior Management Team and will contribute to the strategic direction and day-to-day operational management of the charity. We have an ambitious target to increase income by circa 60% over the next three years - therefore the successful candidate will need to demonstrate experience of meeting and exceeding fundraising targets - to ensure the charity is financially sustainable.

The Meridian One Community Garden serves as a space where we focus on cultivating fruit, salad, and vegetable produce. We involve the local community by hosting weekly volunteer gardening sessions, welcoming school visits, and organising various community events.

TCV is seeking a Senior Project Officer with expertise in community engagement, event coordination, and managing community facilities. The garden, which was established one year ago, encompasses facilities such as an office, a community meeting/education room, toilets, and a spacious polytunnel.

The Senior Project Officer will oversee a range of tasks including planning and executing community events, maintaining site Health & Safety, leading volunteers in practical projects like building wooden planters, tending to garden plants, and ensuring timely completion of administrative duties such as procurement, risk assessments, social media updates, and task reporting. They will also lead activities for the under 5’s Nature Explorers group, school visits, themed evening events, and family weekends. Additionally, they'll organise corporate volunteering sessions and cover holiday shifts for the Green Gym gardening program. Previous events have included 'Pampering and Enrichment,' 'Repurpose, Recycle, Reinvent' workshops, and a Black Women in Conservation and Horticulture photo exhibition, as well as our weekend family events featuring free food, music, and arts and crafts activities.

This role involves being friendly and open to various people who visit, from the toddlers attending the Nature Explorers club, to our volunteer gardeners, to senior staff from the local authority. There are two other people working part-time at the garden, and TCV provides thorough training and support from a helpful local team.

Ideally, we’re looking for someone with experience of gardening and/or nature conservation. However, what’s equally important is that the Senior Project Officer has initiative, is welcoming, and comfortable working with a wide range people. We’d therefore welcome applications from candidates who can display those personable qualities, with perhaps experience of working in a community centre setting.

In Spring 2024, TCV will be taking on the management of an additional nearby meanwhile space. The new Senior Project Officer will join us at an exciting time when we begin to turn that space into a new community tree nursery. Working with local people to gather seeds from significant trees in the surrounding area, we aim to grow saplings which will go on to be distributed for planting around London.

Working hours are 9am to 5pm, Monday to Friday. Given the nature of the role the Senior Project Officer will need to work from the garden during these times. Occasionally, to avoid lone working in the absence of another colleague, there will be the opportunity to work from home. Weekend family events take place on Saturdays, four times a year and there are approximately six evening events which take place between April to September. This post holder would be expected to attend those evening and weekend events.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If you would like to discuss your requirements further please contact the People Team. We also offer reasonable adjustments on the job.

* A full driving licence would be ideal, though not essential, as the post holder has use of a company vehicle.

* This post is subject to an enhanced CRC check due to the activities working with children and vulnerable adults.

We are The Conservation Volunteers.

Our vision is Healthier, Happier Communities for Everyone. We believe that green spaces are an essential part of healthy, happy communities.

Our mission is To Connect People and Green Spaces to Deliver Lasting Outcomes for Both.

The opportunity to connect to nature on your doorstep and contribute to its protection should be available to everyone.

The outcomes of our work:

· Environment: Green spaces are created, protected and improved, for nature and for people.

· Communities: Communities are stronger, working together to improve the places where people live and tackle the issues that matter to them.

· Health & Wellbeing: People improve their physical and mental health & wellbeing, by being outdoors, active and connected with others.

· Learning & Skills: People improve their confidence, skills and prospects, through learning inspired by the outdoors.

Join in, feel good.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people
we support live. Our centres provide an innovative education programme which includes practical learning support and
motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from
the least advantaged neighbourhoods to broaden their horizons and achieve their full potential. 

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our
provision further over the coming years. 

We are looking for a high-calibre candidate to take up a fixed-term role of Adult and Family Learning Manager, working across our centres in Govan and Maryhill (Glasgow) and Craigmillar (Edinburgh).

This is a new and exciting role at the charity, focussing on how we can offer additional impactful support in the local 
communities in which our Scotland centres are based. The post holder will work in close collaboration with colleagues at the Universities of Edinburgh and Glasgow. 

The pilot will focus on supporting the parents, carers and families of young people accessing the centres, with the potential for this to extend to wider adults in the community. You will lead the pilot project, developing a programme tailored according to and with an understanding of the different communities in which it will be offered. You will lead on programme delivery and evaluating the impact of the project. 

Working with colleagues based at the three centres, you will provide a range of activities which will support parents and carers to support their children in their learning, develop their own skills and knowledge around employment and education, and provide a range of family learning activities to engage the whole family together. 

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with families, children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative. 

The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people
they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic
candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.
If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you. 

Temporary Education Worker (Bristol)

Contract type: Full-time, fixed-term contract until December 2024

Closing Date: We will be assessing applications on a rolling basis and we reserve the right to recruit when we find a suitable candidate, so please submit your application as soon as possible.                        

Start Date: As soon as possible to be agreed with the candidate                                   ​

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we  support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential. 

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years. We are looking for someone who will thrive in a fast-paced, rewarding role helping to change the lives of young people by taking up a fixed-term contract as an Education Worker at our IntoUniversity centre in Leeds.

Here at Battersea, we are looking for someone to join our Finance & Corporate Services Team to provide comprehensive and proactive executive assistance to the Director and departmental functions across the Directorate.

The successful candidate would be responsible for providing effective EA support, convening and supporting committees and regular meetings across the directorate, supporting on strategic workstreams across the Directorate, and providing a range of administrative and co-ordination support to the Heads of the Finance & Corporate Services Teams including support for team projects.

We are looking for someone who has experience in a similar role with a demonstrable track record of inbox and diary management, administrative support to a Director across multiple functions, with a proven ability to manage the day-to-day operations of a busy office, prioritising a high-volume workload effectively and exercising a high degree of judgment, tact, and discretion at times working to deadlines.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 24th May 2024

Interview date(s): w/c 27th May 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We are seeking an experienced leader with a deep commitment to care, creativity, curiosity and inclusion to work closely with the Chief Executive of this vibrant social enterprise. The COO will oversee the company’s systems, finances and HR, and further build on our person-centred organisational culture.

At 64 Million Artists we believe that everyone is creative and that when we are creative we can make positive change in our lives and in the world around us. Over the last 10 years we have built a thriving business and a team of 11 working across the UK embedding creativity in communities, workplaces and universities. We have built an inclusive workplace culture of our own working a 4 day week and taking August off.

This role will lead our efforts to embed equity and inclusivity in everything we do, managing and supporting our team, our culture and our processes.

If you are passionate about the power of creativity, believe in building teams rooted in care and mutual support and can demonstrate how this belief can continually improve the way we work, then this could be the right role for you.

Zero Carbon Guildford (ZCG) is looking for an experienced, organised and capable project development coordinator to help build and support our projects and enable our fantastic volunteer community to achieve more in their climate and environmental impact goals.

We are a Surrey-based charity offering practical solutions which help residents and businesses cut waste and emissions, remove confusion and misinformation on how to make a difference, and provide local solutions to a global crisis.

Overview & Purpose 

The role of the Project Development Coordinator is to assist existing ZCG projects in achieving maximum impact, and develop new projects where ideas have been put forward or gaps are identified. You will provide project management support, forming teams of self-sufficient volunteers, and provide support in monitoring and evaluation. You will be part of a team comprising paid staff and volunteers. As such, alongside project development your focus will be on supporting and nurturing personal development within the volunteer base whilst driving forward the Charity’s objectives.

An important part of the role is to help effectively communicate these objectives and the associated outcomes of ZCG projects to the public and stakeholders, in line with our engagement strategy. This will include assisting with the coordination of project-focused outreach events, the development of displays, as well as responding to email, social media and telephone enquiries, recognising that every conversation is an opportunity for further collaboration. 

Fundraising is key to the stability of the charity. The Project Development role will help to identify and develop fundraising activities which help projects to be somewhat self-sustaining. This will include identifying available funding pots and understanding project teams’ funding needs, as well as raising funds through events and community fundraising. 

We are advertising this role alongside an Operations Coordinator, and envisage each of these being ~4 days a week, which will include some evening and weekend hours. However, we are eager to recruit the best possible combination of people to the team, and will consider different working arrangements (either fewer or more hours), and individuals with experiences across the two roles.

This role is funded by the National Lottery Community Fund.

Tasks 

• Support the successful operation of ZCG projects. This includes:

  • Liaising with project leads to ensure projects are fully resourced, including volunteer help, marketing and messaging, IT support, funding etc. 

  • Ensuring project leads are aware of and are complying with ZCG safeguarding policies and procedures.

  • Maintaining oversight of project activities and events to avoid duplication of effort, and communicate project activity to Operations and Trustee teams

  • Work with the Volunteer Recruitment Co-ordinator to ensure efficient advertising and fulfillment of volunteer roles, and encourage volunteers to actively participate in the running of projects. 

  • We envisage that this role would act as the Team Leader for the project-specific paid roles which exist for a small subset of our projects (currently three part time paid staff). 

• Support the initiation of new ZCG projects, including:

  • Exploring the feasibility, community need, and impact of new projects and assist with project proposals for Operations & Trustees, and planning and resourcing initial requirements for successful project implementation. .

  • Work with third party organisations to develop joint projects where appropriate

  • Identify and manage fundraising opportunities, such as events, membership structures, donation drives etc. ensuring all activities are within the environmental and social ethos of the charity.

• Ensuring project activity and results are communicated and reported effectively, including: 

  • Developing a key understanding of ZCG Engagement so that volunteers and activities are guided to create impactful messaging 

  • Assist projects with event planning and effective marketing 

  • Work with the Operations Team to help coordinate project information and messaging within ZERO

  • Support with reporting of project activity and results to the Operations teams and the Trustees. 

• Work with the other employees and volunteers as part of the Operations Team at ZCG to support smooth, and effective operation of the charity, and delivery of our charitable aims - this includes: 

  • Keeping up to date with correspondence on our online workspace, Slack, joining fortnightly Operations meetings (usually on a Tuesday evening) and contributing to Operations activities and decisions.

  • Engaging members of the public who contact the charity online, by phone and through email

  • Actively champion our equality and diversity policy to foster an inclusive environment ensuring that all projects are enjoyable and a welcoming places to volunteer.

  • Undertake training as required.

Person Specification:

As  Project Development Coordinator, you will be well-organised, with excellent communication skills and the ability to engage and motivate a wide range of people. You will be passionate about environmental and climate topics, and about making a positive impact on the community. 

As such, you will:

• Have a commitment to climate and environmental issues. A deep scientific and social knowledge is not a prerequisite for the role, but a willingness and ability to learn more and develop this understanding is vital. 

• Work well within a team setting - experience leading people and working with volunteers would be highly relevant and desirable.

• Be well-organised, reliable and able to manage your own time effectively. Project management skills and experience is desirable for this role. 

• Have excellent communication skills, including to groups and individuals with different perspectives and backgrounds. In particular, this includes being able to lead, engage and motivate teams of people, and provide direction and a framework for them to excel. People management / team leadership experience is desirable for this role.

• Be resilient to changing situations and requirements; good at problem solving and thinking on your feet. 

• Have basic IT skills, for example including basic office (Word, Excel, PowerPoint), and experience with / ability to learn Slack, Google Mail, Google Drive / G-suite and Canva (note that we can help you learn these specific applications as long as you are generally IT-literate). Familiarity with digital design tools, such as Canva, will be desirable for this role. 

Practicalities:

• This role reports to the Operations Lead of Zero Carbon Guildford

• We envisage this role to be 4 days a week, including 1 evening meeting a fortnight, and may include some weekend working. However, we are keen to see the best candidates available, and so if you have differing requirements of hours, please don't hesitate to get in touch. 

• Based in the ZERO building in the centre of Guildford with some local travel for which expenses can be claimed.

• Annual salary of up to £30,000 full time equivalent depending on experience (at 4 days a week, this would come to £24,000 per annum)

• This is a permanent post, depending on the charity circumstances and funding.

• 25 days holiday + bank holidays (pro rata for part time) and statutory pension provision

NCS Grow Your Ambition Programme Leader

If you want to change lives, call us - we want to hear from you!

Job Description

Job Title

 · NCS Grow Your Ambition Programme Leader

Salary

· £33 - £38,000

Position in the Organisation

· Reports To: Programmes Manager

· Working With: Other members of the wider A4Y team, schools, key partners including the management partner, young people and parent/guardians.

 Main Purpose and Scope of the Role

 This programme is part of a consortium bid via the NCS Community Grant scheme and will run from September 2023 until the end of March 2025. NCS is a government-funded initiative that brings together schools, community organisations, businesses and individuals to build a stronger and more cohesive society.

This role will work independently to deliver the Grow Your Ambition programme for young people aged 16/17 years across Buckinghamshire and Milton Keynes. The programme will be delivered in partnership with local schools, during term time, and includes three experiences; Grow Your Life Skills, Grow Your Employability and Grow Your Community. This role is a fixed term contract until the end of March 2025.

Each young person engaged in the programme must participate in all three experiences, totalling 48 hours. Key phases of each experience include preparation, session and curriculum planning, liaising with schools and external partners and actual programme delivery.

 Each programme consists of:

Grow your Life Skills

· A two day, one night, residential experience at our outdoor education centre, Caldecotte Xperience in Milton Keynes.

· Two outdoor adventurous activities on site that focus on teambuilding, communication and problem solving.

· Delivery of Life Skills sessions such as a cooking challenge, money skills, First Aid, mental resilience and more

· Total 24 hours

Grow Your Employability

· Two days based in school, delivered in line with the school day

· Delivery of a variety of Employability sessions such as personal presentation, confident speaking, CV writing and interview skills

· Total 12 hours

Grow Your Community

· Two days based in school, delivered in line with the school day

· One day delivery of a variety of sessions based on social action and community engagement

· One day volunteering with a local charity

· Total 12 hours

Duties and Key Responsibilities

 · Contact and recruit schools from across Buckinghamshire and Milton Keynes to sign up to the programme

· Organise delivery dates and programme timetables for their students within the contractual requirements of the programme

· Plan each programme and create a timetable of activities for students to follow

· Deliver sessions to groups of students as per each experience

· Stay overnight for the Grow Your Life Skills residential

• Work with local community organisations to host volunteering days

· Work within a set budget to deliver the programme, ensuring each experience is delivered to a high standard

· Enter data onto the NCS/ Action4Youth CRM system

· Deliver a high quality programme to young people across Buckinghamshire and Milton Keynes as per contractual requirements

· Report to the programme management partner and collect personal details of young people for reporting purposes

· Attend meetings with management partner and other organisations within the consortium

· Prepare and deliver reports for funders and the Action4Youth Senior Management Team (SMT)

· Develop positive relationships with schools across Buckinghamshire and Milton Keynes to ensure commitment to the programme

• Act as an Ambassador for Action4Youth at all times

General Responsibilities

· Support events and meetings when required.

• Support the continued development of quality standards as specified by Action4Youth.
• Support in other areas of the organisation as required by the CEO

· To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the protection and safeguarding of children, young people and vulnerable adults.

• Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.

· To carry out any other Action4Youth duties as required by your Line Manager, CEO or Directors.

· Administering own workload which includes meeting targets and deadlines in line with the Action4Youth Performance Management System.

· Attending relevant CPD training events in line with Performance Management appraisal.

· Undertaking responsibility, as part of the team, for all Health and Safety work related matters.

· Working within the guidelines of Action4Youth policies and procedures.

Closing Date for Applications: Friday 3rd May. Action4Youth will be actively interviewing for this role as applications come in.

Interview Dates: To Be Confirmed

Action4Youth

5 Smeaton Close

Aylesbury

Buckinghamshire

HP19 8UN

Please note, this is a 6 Month Fixed Term opportunity.

We now have an opportunity for a fixed term Performance Marketing Specialist to join us at Battersea. This role is responsible for delivering, optimising and evaluating Battersea’s digital advertising campaigns, specialising in paid social advertising channels such as Meta and TikTok. You will implement and manage large annual media spends to support the achievement of strategic objectives and individual campaign targets.

We are looking for someone with the skills and experience to manage the development of Brand focused digital media plans, from media planning through to implementation and end of campaign reporting. You will be required to deliver against performance targets and establish paid social activity as a key acquisition driver for teams and objectives across the organisation. You will also advise and recommend the best use of the platforms to hit performance targets.

To be successful in this opportunity, you will need excellent creative skills, and strong experience in developing campaign strategies and implementing a busy social media advertising plan, with a proven ability to manage large budgets across multiple ad platforms.

What we can offer you
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our Hybrid Working Model
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 21st May 2024
Interview date(s): 27th & 28th May 2024

For full details, please click on apply and download our recruitment pack. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.