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Closing in 5 days
The UK Committee for UNICEF (UNICEF UK), Multiple Locations (Hybrid)
£40,000 per annum
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Graphic Designer in the Creative Team.
Posted 2 days ago
Army Cadet Charitable Trust UK, Remote
£29,644 per year
An exciting new role with lots of opportunity for personal and professional growth in a hard-working team.
Posted 1 day ago Apply Now
Closing today at 12:00
Charlie Waller Trust, Newbury, Berkshire (On-site)
£32,164 - £34,123 per year
Supporting the planning and delivery of the marketing and communications activity within a leading mental health charity.
Posted 1 week ago Apply Now
Closing tomorrow
The Royal College of Radiologists, Multiple Locations (Hybrid)
£37,671 per year increasing to £41,638 within two years dependent on performance
Posted 1 week ago
Early Years Alliance, London (Hybrid)
£35,787 - £39,423 per year
Experienced journalist needed to manage the development and production of our Charity’s membership magazine in print and digital format.
Posted 2 days ago
Closing tomorrow
Roald Dahl's Marvellous Children's Charity, Amersham (Hybrid)
£30,000 per year
The Communications Officer will play a key role in sharing the stories and impact of the charity, helping to raise awareness of our work.
Posted 1 week ago Apply Now
Closing in 4 days
The Royal College of Ophthalmologists, NW1, London (Hybrid)
£39,629 per year
Posted 6 days ago
Closing tomorrow
South London Gallery, Peckham (Hybrid)
£30,892 - £33,672 per year
Posted 3 weeks ago
Closing in 7 days
British Heart Foundation, London (Hybrid)
£50,000 - £54,000 per year
Posted 4 days ago
Closing tomorrow
RNID, Remote
£45,000 - £50,000 pa plus excellent benefits
Posted 5 days ago
Closing tomorrow
The Ben Kinsella Trust, Multiple Locations (Hybrid)
£45,000 - £52,000 per year
Seeking someone who can bring a systematic, data-driven, and project-managed approach to fundraising and communications in a growing charity
Posted 1 week ago
Page 1 of 2
London, Greater London (Hybrid)
£46,925 - £51,948 per year
Full-time
Contract (12-months (maternity cover))
Job description

Do you have experience leading content operations and shaping high-quality, user-centred digital content at scale? We’re looking for an Operations and Content Lead to play a key role in delivering Shelter’s Digital Purpose, helping us create impactful experiences that empower people in the fight for home.

About the role

Reporting to the Head of Content and working closely with content designers, product managers and stakeholders across Shelter, the Operations and Content Lead role requires an experienced leader with a proven track record of working across content design and operations at a senior level.

Role specifics

We’re looking for a supportive and confident leader to guide and develop our Content team, helping them grow their skills and deliver high-quality, user-focused work. You’ll shape our content strategy, improve processes, and ensure our content is consistent, accessible and aligned with organisational priorities. You’ll oversee content operations, workflows and governance, support devolved publishing, and use data and research to drive continuous improvement. You’ll also manage our CMS processes, champion good content design, and work closely with colleagues across disciplines. With strong editorial skills, a solid understanding of user-centred design and agile ways of working, you’ll be comfortable making clear decisions, motivating others, and improving how we plan, create and publish content.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Digital Content and User Experience team plays a key role within Shelter by producing exciting content design work for directorates across the organisation, delivered through the Digital team. Collectively, they set the example for Shelter in digital best practice, discovery and innovation.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Posted by
Shelter View profile Organisation type Registered Charity Company size More than 1000
Posted on: 28 November 2025
Closing date: 09 December 2025 at 23:30
Tags: Project Management, Housing, Operations, Content Writing / Copywriting, Engagement / Outreach, Homelessness, Product management, Programme Management, SEO, Strategy, Web, Direct / Supporters

The client requests no contact from agencies or media sales.