The Bureau of Investigative Journalism is expanding and we are looking for an energetic and creative person to help drive change through our global health reporting.

Our reporting team includes an editor, two reporters and an impact producer, who collaborate with reporters, publishers and others around the world to deliver agenda-setting investigations that make global headlines and help create real and positive change.

Impact is at the heart of the Bureau’s work and this role ensures the team’s reporting makes a tangible difference in the world – that it is not just confined to pages of a newspaper or a television screen but gets to those who can use it, in the right format at the right time.

About the Bureau

The Bureau is the UK’s largest independent investigative journalism organisation. It exists to inform the public about the realities of power in today’s world. Our investigations seek to expose systemic wrongs, challenge misinformation and spark change. With no corporate or political agenda, we bring to light serious issues affecting individuals and communities in the UK and around the world, and share our findings with local, national and international media outlets. We work collaboratively to maximise the impact of our reporting, and are the first news organisation in the world to embed strategic impact roles into reporting and editing teams.

About the global health project

The Bureau’s global health team carries out collaborative cross-border investigations into systemic global health issues with a focus on impact. The four-person team collaborates with freelancers, publishers, health organisations, researchers and others around the world to produce and disseminate its evidence and stories in multiple languages and formats.

The project launched last March and has been focused on systemic issues highlighted and exacerbated by Covid-19, such as fragile and opaque drug supply chains, the high pricing of medical oxygen across Africa, and most recently the factors driving global inequality in access to the coronavirus vaccine. The project also includes a team investigating Big Tobacco.

The role

You will be joining an innovative, mission-driven organisation at a time of rapid expansion. This role is an opportunity to explore the role the Bureau’s journalism can play in society and experiment with different ways of engaging audiences and communities.

We are looking for someone creative and energetic who is passionate about driving positive change through collaborative journalism. You will be excited about reimagining what journalism could and should look like. You will have a keen interest in power structures, visible and hidden, and how to work strategically and thoughtfully within them. You will be a great people person and communicator.

The impact producer will report to the impact editor and will support her in building impact strategy into the Bureau’s journalism, with a specific focus on global health. You will ensure our journalism reaches key audiences in meaningful ways, that communities affected by the issues we cover benefit from our work, and that we collaborate with other organisations and individuals who are driving change.

Duties might include, but would not be limited to, identifying and liaising with publishing partners who can reach specific target audiences, helping organise briefings for parliamentarians or NGOs based on our reporting and working with in-country organisations to enable our journalism to connect with and benefit affected communities. You will work with the reporting team to help scope stories and the potential they have to drive change. Once investigations are underway you will build impact strategies that ensure the journalism reaches audiences in the most useful way.

Key responsibilities

• Shape and deliver impact strategies for global health team’s major investigations
• Help shape and deliver global health team’s overarching goals
• Contribute to story ideation, pitching, development and delivery
• Devise and implement dissemination and outreach plans ensuring target audiences engage with the team’s journalism in meaningful ways, on and offline
• Help shape and test ideas for making our journalism more diverse and inclusive
• Build and manage relationships with communities, organisations and individuals who can benefit from our reporting and/or use it to drive change
• Build and manage relationships with in-country impact producers
• Monitor and evaluate impact of investigations and the project’s work more broadly

Experience and skills

• At least three years’ experience in a relevant field, for example engaged journalism, impact production, campaigning
• Collaborative team player
• A passion for accountability journalism
• Interest in innovation and experimentation within journalism
• Desire to drive positive change
• Great communication skills, spoken and written

Desirable experience and skills

• Background in health-related field
• Experience of newsrooms
• Running campaigns

The role is intended to be primarily based in our London office (when this is safe), but there is room for flexibility. The Bureau is committed to being an equal-opportunity employer. We strive to create a diverse, inclusive and adaptable environment where people are encouraged and supported to do their best work.

We are particularly interested in supporting and encouraging applicants from groups that are underrepresented in the media. This is envisaged as a full-time role but we are open to a four-day-a-week role or flexible working to help to support parents and carers.

Salary: £32-36,000, dependent on experience

To apply

Send a CV and covering letter by 8 March 2021.

Interviews will be in the weeks beginning 15 March and 22 March.

Job Description

Job Title: Communications and Campaigns Manager – Inspiring Governance

Reports to: Director of Governance Programmes

Location: Flexible with occasional travel to London office - Quantum House, 22 – 24 Red Lion Court, Fleet Street, London, EC4A 3EB

Purpose: The UK based Education and Employers charity aims to ensure that all young people have the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential. One of the ways it achieves this aim is via the Inspiring Governance recruitment service. Funded by the Department for Education, this is a free governor recruitment service which gets highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing, helping to raise educational achievement.

This is a fantastic opportunity to make a difference by taking on a leading role in driving our communications and campaigns activities, both with volunteers and employers looking to support governance, and with recruiters looking to appoint governors in their school and local academy boards.

The postholder will primarily be responsible for developing and personally delivering a suite of communications and campaigns activity. They will work as part of a close and supportive team with other colleagues in Inspiring Governance and the wider charity.

Remuneration: circa £28-30k - depending upon experience

Additional Terms: 30 days paid holiday, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days – pro rata in accordance with the length of contract. Additional family friendly benefits including enhancements to Statutory Payments.

Appointment Terms: Fixed term contract – initially until March 31st, 2022

Job Description

The successful candidate will be responsible for all aspects of communications and campaigns that contribute to driving volunteer sign ups, supporting our employer engagement, and successfully engaging recruiters with our governance recruitment services:

• Inspiring Governance: This is a free (at point of use) England wide online recruitment service that connects schools with skilled volunteers interested in being governors and trustees. The service is currently funded by the Department for Education (DfE) The programme has specific, and demanding Key Performance Indicators (KPIs) to meet around numbers of volunteers sourced and placed, the diversity of volunteers and the number of vacancies registered by schools.
• Inspiring FE Governance: This is a free (at point of use) England wide online recruitment service dedicated to finding individuals with the right skills to serve on Further Education (FE Boards) in England, including chairs of finance committees. Board members are committed volunteers and the role is like a company non-executive director. The Inspiring FE Governance service is funded by the Education and Training Foundation and run solely by Education and Employers. The programme has specific Key Performance Indicators (KPIs) to meet, around numbers of volunteers sourced and placed for example.

We are looking for a strategic thinking, motivated individual who can evolve existing campaigns, develop new ones, and deliver a range of communications activity across multiple channels to promote the Inspiring Governance Service. The post-holder will understand governance and is passionate about supporting young people to realise their potential. Education and Employers is a small charity working at a rapid pace to bring about change and the ideal candidate will be a self-starter with strong communication skills, able to absorb key information quickly and work well with a small team in a dynamic working environment.

Key Accountabilities:

Review, evolve and deliver our current communications strategy

• To review, critique and develop the current Inspiring Governance communications strategy
• Put in place plans to resource and deliver this strategy at minimum cost for maximum gain
• Undertake metrics tracking to secure management information on all our communications channels, helping to inform and revise our ongoing strategy

Managing our website and social media channels

• Manage the Inspiring Governance website, overseeing and generating all content and liaising with our website hosts to ensure the website is engaging, informative and accessible
• Generating and posting content (including video) for the Inspiring Governance social media channels (Twitter, LinkedIn, etc.) that is designed to maximise benefit and reach for the service itself
• Works with the website provider and other external agencies as appropriate (film companies/ designers) to develop briefs for and delivery of key communications and marketing assets
• Through well planned social media campaigns and activity, grow our followership in terms of reach and by securing influential followers that can magnify our communications reach
• Develop the ongoing content schedule for the Inspiring Governance news stories pages. Commission, author and edit articles for these pages, promoting them appropriately to secure the widest readership
• Developing a wider library of photos/ images that are engaging, support our written comms and are tailored appropriately at our governance audiences

Curate, maintain, update, and develop our resources for volunteers and recruiters

• Review our current resources and revise any branding in line with a change in our delivery partnership, which will involve re-branding some material and maintaining branding/ attributed IPR of others
• Update our resources in line with DfE issued advice and guidance on school and academy governance
• Refine and further develop Inspiring Governance’s existing offer to volunteers thus helping ensure volunteers are ready to take up their role on a governing board
• Signpost ongoing support in the market that volunteers can access during their first years in governance

Developing our existing and new campaigns

• Work with partners to develop the Everyone on Board campaign (to diversify schools governing boards) that to date has been jointly developed with the National Governance Association
• Work with partners to develop the Educators on Board campaign (to encourage more educators on to governing boards) that to date has been jointly developed with the National Governance Association
• Develop and expand the School Governor Champions campaign that encourages employers and organisations to become a corporate supporter of school governance
• Support the Head of Employer and Volunteer Engagement to develop employer and sector led campaigns like Take a Closer Look (engineers) and Health Ambassadors (NHS staff)
• Conceptualise and deliver new campaigns that help us achieve our objectives and contract KPIs

Review and update all our existing communications with volunteers and recruiters

• Review the range of automated e-mail and personal communication that goes to users of the service (both volunteers and recruiters). Ensure that these comms best support the user/ customer journey and reflect the friendly, helpful and straightforward approach the service currently takes to its users
• Draft content for and distribute regular communications that go to IG volunteers and recruiters such as the volunteer and recruiter newsletters and annual surveys
• Work with Inspiring the Future colleagues in the charity to put in place a communications approach that encourages ITF volunteers to deepen their volunteering commitment and register for Inspiring Governance

Partnership communications and wider PR/ press coverage

• Secure wider PR/Press coverage for the Inspiring Governance service and its campaigns in trade, regional and possibly national channels
• Work with educational stakeholders to support the wider promotion of the IG service and our messages. This will include the National Governance Association as a previous delivery partner but also professional associations and membership bodies
• Further develop our employer social media toolkit and ensure that employers and professional associations we work with have the copy and tools to promote the Inspiring Governance service within their internal and external communications networks
• Ensure Inspiring Governance maximises its exposure through linking to national campaigns such as volunteer’s week and National Careers Development Month.

Wider charity contribution

• When required provide support to the wider charity’s communications activities and priorities. For example, this could be supporting the release of our research reports like the recent Value of Volunteering report.

Other

• Represent the charity’s governance programmes and the Director at external events and conferences as appropriate
•  Proactively contribute ideas and thoughts into the governance programmes team and into the wider Charity; both on Inspiring Governance Comms and the charity’s wider work; 
• Other ad hoc duties as required.

Person specification:

Skills/ Knowledge/ Expertise

Essential

• Degree or equivalent experience e.g. CMI/CAM Cert/Dip
• Management level experience of developing and delivering communication strategies and executing them via effective programme and project management;
• Demonstrable supplier, client, and stakeholder engagement experience (including working with designers, printers, schools and wider educational stakeholders and their representatives);
• Management level experience of managing and delivering across a communications function (experience of engaging employers/ volunteers and schools/academies would be ideal) including scoping and delivering a programme of activity to achieve demanding Key Performance Metrics;
• Excellent IT skills and demonstrable experience of effectively using a content management system – we use Word Press;
• Excellent drafting and copy writing skills and the ability to structure and produce compelling and grammatically correct written content for a range of audiences;
• Demonstrable experience of conceptualising, planning and executing national comms campaigns to achieve demonstrable target group behaviours, such as encouraging volunteer and recruiter sign up to a service;
• Demonstrable experience of engaging and working effectively and collaboratively with colleagues and external partners across multiple geographical locations;
• Excellent people skills, the ability to influence (including with senior representatives) and the manner to professionally represent both the governance programmes and the Charity as a whole with schools, academy trusts and educational/ employer stakeholders;

Desirable

• A passion for supporting young people in realising their potential through placing skilled volunteers as governors in schools; 
• A successful track record in delivering tangible outcomes through engagement with schools, volunteers, employers and educational stakeholders;
• Experience of producing video and photography content to a standard that can be used on public facing websites;
• Specialist knowledge of the education and employment sectors and the policy environment underpinning these in order to tailor effective messaging;
• Experience and/or knowledge of governance within an education context; willingness to become a governor desirable
• Experience of working to deliver significant national Key Performance Metrics using resources (human and financial) efficiently and effectively; 
  • Understanding of risk management and data protection.

Personal Attributes

• Good level of education, demonstrating strong client facing aptitude and communication skills both written and verbal. Comfort and confidence in working with a variety of senior external stakeholders
• Self-motivated and relentless in pursuing goals, having an entrepreneurial and enterprising approach to their work;
• Good working knowledge and practical application of Microsoft office tools and the ability to understand and work with customer relationship management software – we currently operate our services on a Salesforce platform;
• A solutions orientated “doer”- ability to pro-actively anticipate requirements and act to provide workable solutions to these;
• Influencer - demonstrates personal ‘presence’ and gains the confidence of others through temperament, capability and calibre;
• Demonstrates sensitivity and possesses the ability to effectively manage the organisational tensions that sometimes develop between internal and external stakeholders involved in the organisation and delivery of communications. 
• Team Player: working collaboratively and flexibly with other colleagues to achieve outcomes and is keen to add value to the Charity’s culture and ethos;
• Able to undertake some occasional work in the evenings and at weekends;
• Able to travel in the UK (England primarily).

Application process 

The Education and Employers Charity values having its current diverse workforce.  We are committed to equality of opportunity and welcome applications from all individuals from all backgrounds.

The closing date for applications is midday on the 15th March 2021. Successfully shortlisted candidates will be notified no later than close of play on Friday 19th March. Online interviews will take place via Zoom or MS Teams on either the 24th or 25th March.

Applications will only be accepted from those with the right to work in the UK with a valid passport/visa

Please note we will only consider applications with both a CV and covering letter.

Applications from recruitment agencies will not be considered under any circumstances.

About the wider Education and Employers Charity

Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.

The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.

Over 55,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 80% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee.  There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.

Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns such as Inspiring Women and others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America Merrill Lynch.

In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 4,500 primaries have already signed up. To see a short clip on how it works please click here.  All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 1.8 million interactions between young people and volunteers from the world of work have already taken place.

In partnership with the National Governance Association the charity currently runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement. From April 1st, 2021, this will be delivered solely by Education and Employers and will focus only on governor recruitment.

Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.

The Bureau of Investigative Journalism is expanding and we are looking for an energetic and creative person to help drive change through our global environmental reporting.

We are undertaking a significant expansion of our award-winning environmental project, which investigates the impacts of the global food supply chain on our climate, ecosystems and communities. This is undoubtedly the most important story in the world and we want to make sure it’s told well and told urgently.

Our expanded reporting team will collaborate with people and organisations around the world to deliver agenda-setting investigations that make global headlines and create real and positive change.

Impact is at the heart of the Bureau’s work and this role will ensure that the team’s reporting makes a tangible difference – that it is not just confined to the pages of a newspaper or a television screen but reaches those who can use it, in the right format at the right time.

About the Bureau

The Bureau is the UK’s largest independent investigative journalism organisation. It exists to inform the public about the realities of power in today’s world. Our investigations seek to expose systemic wrongs, challenge misinformation and spark change. With no corporate or political agenda, we bring to light serious issues affecting individuals and communities in the UK and around the world, and share our findings with local, national and international media outlets. We work collaboratively to maximise the impact of our reporting, and are the first news organisation in the world to embed strategic impact roles into reporting and editing teams.

About the environment project

We have been reporting on the environmental impacts of the global industrialised food system through our Eating the Earth project for several years. We now have new funding to dramatically build on and expand the scope of this work – bringing in more freelancers, better and more innovative storytelling and more resources to make sure our reporting helps to drive lasting and systemic change.

The core environmental team at the Bureau will be four dedicated people – the project editor, two reporters and an impact producer – based in the UK, working with regular freelancers, environmental groups and researchers across the world.

The role

You will be joining an innovative, mission-driven journalism organisation at a time of rapid expansion. This role is an opportunity to explore the role the Bureau’s journalism can play in society and experiment with different ways of engaging audiences and communities.

We are looking for someone creative and energetic who is passionate about driving positive change through collaborative journalism. You will be excited about reimagining what journalism could and should look like. You will have a keen interest in power structures, visible and hidden, and how to work strategically and thoughtfully within them. You will be a great people person and communicator.

The impact producer will report to the impact editor and will support her in building impact strategy into the Bureau’s journalism, with a specific focus on environment and food. You will ensure our journalism reaches key audiences in meaningful ways, that communities affected by the issues we cover benefit from our work, and that we collaborate with other organisations and individuals who are driving change.

Duties might include, but would not be limited to, identifying and liaising with publishing partners who can reach specific target audiences; helping organise briefings for parliamentarians or NGOs based on our reporting and working with in-country organisations to enable our journalism to connect with and benefit affected communities. You will work with the reporting team to help scope stories and the potential they have to drive change; once investigations are underway you will build impact strategies that ensure the journalism reaches audiences in the most useful way.

Key responsibilities

• Shape and deliver impact strategies for environment team’s major investigations
• Help shape and deliver environment team’s overarching goals
• Contribute to story ideation, pitching, development and delivery
• Devise and implement dissemination and outreach plans ensuring target audiences engage with the team’s journalism in meaningful ways, on and offline
• Help shape and test ideas for making our journalism more diverse and inclusive
• Build and manage relationships with communities, organisations and individuals who can benefit from our reporting and/or use it to drive change
• Build and manage relationships with in-country impact producers
• Monitor and evaluate impact of investigations and the project’s work more broadly

Experience and skills

• At least three years’ experience in a relevant field, for example engaged journalism, impact production, campaigning
• Collaborative team player
• A passion for accountability journalism
• Interest in innovation and experimentation within journalism
• Desire to drive positive change
• Great communication skills, spoken and written

Desirable experience and skills

• Background in environmental field
• Experience of newsrooms
• Running campaigns

The role is intended to be primarily based in our London office (when this is safe), but there is room for flexibility. The Bureau is committed to being an equal-opportunity employer. We strive to create a diverse, inclusive and adaptable environment where people are encouraged and supported to do their best work.

We are particularly interested in supporting and encouraging applicants from groups that are underrepresented in the media. This is envisaged as a full-time role but we are open to a four-day-a-week role or flexible working to help to support parents and carers.

Salary: £32-36,000, dependent on experience

To apply

Send a CV and covering letter by 8 March 2021.

Interviews will be in the weeks beginning 15 March and 22 March.

Please also fill out our Equality Monitoring Form here, which is anonymous, so we can better track who we are reaching.

Position: UX Designer
Type: Full-time (35 hours per week), permanent
Location: MS National Office, London (Currently home-based)
Salary: £38,506 - £43,897 per annum plus excellent benefits
Salary Band: Band F, Level 2
Department: Digital and Content

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

We’re looking for a UX Designer (with experience of developing prototypes for new digital tools or services and using data and design to solve complex problems) to join our supportive and vibrant team who are dedicated to making a difference for people with MS.

You’ll be joining us at an exciting stage of our digital programme as we shape the way we engage with supporters.

The successful candidate will:

• Lead our UX research and design capability, working closely with the MS community, to create an engaging user experience across all of our digital channels.
• Develop, design and prototype new digital tools, pages and services that will support the MS community and drive engagement.
• Oversee the production of concepts and prototypes using data and insight and research best practice, advising on great design and visual interactions to meet project goals and objectives.
• Manage our freelance design team, providing guidance and direction across our suite of designed materials, including webpages, products, animations, graphics, GIF and some offline content.

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

As part of this exciting transformation, we’ll be moving from our current National Centre based in Cricklewood, London to Finsbury Park, London later this year. We’re expecting to be moving into our new office from August 2021.

Closing date: 9am on Tuesday 2nd March 2021

In order to apply for this role, please submit an updated CV and supporting statement indicating how you meet the criteria as set out in the person specification in the attached job description (see additional documents).
We are committed to promoting equality and diversity.  We would be grateful if you could complete the equality and diversity monitoring form and submit it with your application.

No agencies please.

Global Canopy is a data-driven think tank that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide. 

• We enable leading companies, financial institutions and governments to identify and tackle impacts on nature  in their supply chains and investments.

• We improve accountability by shining a light on powerful players that are failing to act on this critical issue.

• And we rank the performance of companies on deforestation and other social and environmental metrics, helping to improve ESG ratings on these issues.

This is a new role - Global Canopy is expanding its communications team in line with its 2021-2026 strategy. Our goal is to build a world class communications function with a strong emphasis on turning our unique data into insights that can drive uptake and impact among key audiences in companies, financial institutions, governments and civil society: designing compelling content is core to this.

We have recently undertaken a brand re-fresh and so you will be responsible for championing this throughout the organisation. In addition, you will work across several brands and visual design systems including those belonging to Trase, Forest 500, TFND and ENCORE.

Your role will be two-fold. Firstly, you will be the principal producer of Global Canopy’s design work, including dedicating considerable time to creating new content as well as working with external suppliers. Secondly, you will coordinate the design pipeline.

You will play a central role in Global Canopy’s communications team; you will be a highly proficient designer, bring creative flair, positivity and innovation, and thrive in a busy environment. You will report to the Communications Lead, Core Communications.

You will work in close collaboration with other departments and partner institutions. 

You will have a strong appreciation of good design and be comfortable transforming research and data into eye catching outputs. You will be adaptable and solutions orientated in your approach. You will be comfortable working alongside senior leaders.

To find out more, please download the recruitment pack. 

The opportunity

Are you a Digital Product expert? Are you looking for a new opportunity at one of the UK’s largest charities?

We’re recruiting for a Senior Digital Product Designer to lead and inspire a team of digital designers, and work with the wider team to prioritise deliverables and allocate work.

About the role

The British Heart Foundation (BHF) is driving a period of dynamic digital change and growth. To support this, a Digital Content & Experiences Centre of Excellence has been developed to step change the impact of digital experiences for BHF customers.

As our Senior Digital Product Designer, you’ll be involved in all areas of digital product design, from user research to producing low-fi sketches and paper prototypes, through to high quality fully interactive, responsive html wireframes. You’ll be integral to the design and development of great online interfaces for our customers and will thrive on understanding how customers think and behave online, building that into the discovery stage and beyond.

You’ll ensure digital design is forward thinking and future-proofed, as well as on-brand and consistent. You’ll also work in collaboration with the creative and brand teams, CRO specialists, frontend, backend and QA on the development, iteration and implementation of digital designs.

About you

With a degree or post-graduate qualification in Interaction Design, HCI, Product design, other design field or relevant work experience, you’ll have a solid knowledge of responsive web design and optimising the mobile experience matched by a portfolio of completed work or online examples of your work.

You’ll have previous experience of development in an Agile environment as well as extensive UX / UI design experience including designing interfaces that are responsive and optimised for mobile and tablet.

With solid experience in user research, web graphic design as well as prototype and wireframe creation, you’ll also have good experience in one or more wireframing tools such as: Axure, Balsamiq, Proto.io, InVision, Figma or similar.

You’ll also have the following skills:
• Able to understand a wide range of audiences and a commitment to meet their needs
• A first-class design brain but also be able to achieve complex interactions simply and cleanly
• Passionate for creating inspiring products that meet user needs
• Able to build excellent relationships, both internally and externally, demonstrating collaborative and troubleshooting skills sets
• An excellent team player, able to build strong working relationships across the business
• Confident enough to take responsibility for issues and activities, demonstrating excellent follow up and attention to detail 

 

About us  

At the British Heart Foundation, we are focused on the urgent need to fund more research into heart and circulatory diseases like heart diseases, stroke, vascular dementia and the conditions that cause them, to find answers fit for 21st century challenges. We are independent, have more than fifty years of breakthroughs under our belts and we won’t stop until we beat heartbreak forever.

Interview process 

The interview process will be held over MS Teams. Interviews are due to be held w/c 1st March.

Graphic Designer

Our client’s busy Communications, Content and Events department is looking for creative and self-motivated Graphic Designer to join its team on a fixed-term contract covering a period of maternity leave until March 2022 or on the return of the substantive post holder from maternity leave, whichever is sooner.

You will be responsible for bringing their brand to life across both their digital platforms and print media, developing creative and engaging concepts and designs in line with their recently refreshed brand guidelines.

Responsibilities:

• Working with various internal stakeholders to design and produce a wide range of print and digital materials including thought leadership reports, marketing collateral, brochures, event materials, sales pitches, presentations, letterheads, email signatures and more.
• Helping with the creation of social media graphics, online banners and adverts, interactive PDFs and graphics, animated PPTs and other types of animations, and the production of digital assets for use on their website.
• Working within their brand guidelines to create visual elements, illustrations, charts and infographics which effectively communicate their key messages.

Requirements:

The ideal candidate will demonstrate creative flair, be an enthusiastic team member, retain strong conceptual and design skills, with the ability to manage several projects at once and clearly express design concepts with influence. You should have strong portfolio, showcasing a wide range of design outputs, as well as an excellent knowledge of Adobe Creative Suite and good working knowledge of Microsoft Office. Understanding of UX/UI principles and interest in video production and editing would be a plus.

About our client:

They are a UK-based international accountancy membership and standard-setting body. They are the only such body globally dedicated to public financial management.

Our client believes that improving public services is the key to changing lives for the better and that good public financial management is central to achieving this ambition.

Location: They are currently working from home. In normal circumstances the role is based from their London office.

Contract Type: Full Time - This is a fixed term contract covering a period of maternity leave until March 2022 or on the return of the substantive post holder from maternity leave, whichever is sooner.

Hours: 36 per week

Salary: £30,000 - £32,000 per annum

Benefits: 36 hour working week (normally between the hours of 9.00am to 5.00pm), 25 days annual leave, up to 10% employer's pension contribution, death in service life cover, season ticket loans, employee assistance helpline, exclusive employee discount and rewards at many major brands including health & well-being, retail, restaurants and mobile technology providers.

Closing date for applications: 14th March 2021

You may have experience of the following: Graphic Design, Artworker, Social Media, Digital Marketing, Designer, Adobe, Photoshop, Designer, Prints Designer, Creative Marketing, Digital Designer, Animations, Brand Marketing, Marketing Materials, etc.

Ref: 97282

Do you have the lived experience to help us design a culturally appropriate perinatal mental health service for the local Muslim community?

Peer Designer (Muslim communities)
Home-based
Time commitment: 5 days in total between 17th May and Friday 16th July 2021
£230 per day / £115 half day

CPSL Mind is a progressive and expanding mental health charity, working across Cambridgeshire, Peterborough and South Lincolnshire.

We are seeking women from the Muslim community to join our project team to develop an exciting new perinatal mental health service, which is being specifically designed to support the wellbeing of Muslim women in Peterborough before, during and after having a baby.

We know that women from Muslim communities are disproportionately less likely to access community perinatal mental health services.  As Muslim women, with personal experience of mental health issues during pregnancy and new motherhood, our Peer Designers will all play a crucial role in informing the design process, ensuring that the service we deliver truly meets the needs of Muslim communities, both practically and culturally.

The successful post holders will have personal experience of mental health challenges following pregnancy or new motherhood, a willingness to share the learning from your experience within a confidential space, and a willingness and ability to share and discuss ideas in a group setting and within your own community.

This post requires a female applicant from the Muslim community and is therefore exempt under section 158 of the Equality Act 2010.

Information Session (via Zoom): Thursday 11th March 2021 at 11.30am
In order to book a place at this session, more info can be found in in the how to apply section. 

Closing date: Monday 22nd March at 9am
Interviews: Wednesday 7th and Thursday 8th April

PLEASE PRESS THE 'APPLY NOW' BUTTON FOR MORE INFORMATION ON HOW TO APPLY

Please read the job opportunity document.

We will only accept complete applications, which should include: Application Form and your completed Equality & Diversity Monitoring form. 

We are an equal opportunities employer.

No agencies please. 

We’re looking for a mental health information officer to join an established and passionate team.

Who we need:

You’ll need to have extensive knowledge of mental health; including diagnoses, treatments and support options, as well as a strong grasp on the different models of mental health and how to ensure that information is inclusive of a broad range of perspectives.

Additionally, you’ll have demonstrable knowledge in at least one of the following:

• The health and social care system
• Talking therapies
• Psychiatric medication
• Psychology or psychiatry
• The mental health treatment survivor movement

You also need to have experience in writing health information for the general public that is useful, accessible and clear.The information team researches, writes and shares mental health information in many ways, but a big part of this role is translating information from different data sources into empathetic and empowering information content for people with lived experience of mental health problems. And whilst we need you to be able to use clinical and academic studies in your research and background work, at Mind we place equal value on the lived experiences of people with mental health problems as an evidence source.So being able to respectfully and thoughtfully engage with lived experience research is part of the job.

All our digital information content is PIF tick accredited, and more than that, millions of people in England and Wales rely on our brand to provide reliable, trustworthy and helpful mental health information.So you’ll need to be capable of ensuring quality and working to evidence what you produce.

About this role

You’ll work with a team of information officers to make sure every piece of mental health information content we produce serves user needs.That means ensuring our content is current, accurate, balanced, includes everybody, and -above all- reflects and values the lived experiences of people with mental health problems.

You’ll also provide an internal service of mental health information expertise to the rest of Mind, answering questions, providing training, supporting teams to deliver their work accurately and framed around what Mind believes about mental health.This includes providing quality monitoring and support to our helplines provider, and advice to our online peer support service team.

All of this means that sometimes our work can have hard deadlines or that priorities can change.Being able to manage your time, and flex between working autonomously and collaboratively is expected.Being flexible, adaptable, and enthusiastic about change and trying new things will help you succeed in this role.

We’re exploring content design methodology and agile workflows at the moment and we’re particularly keen to hear from candidates who have already worked in these environments, or have a strong grasp of the principles of content design.This role is most comparable with the SME content design role, with some overlap with a Content Designer.But any insight you can bring into our team from previous work will likely be beneficial.

About the team

We’re a warm and friendly bunch, serious about our work and passionate about supporting one another.Our team culture is supportive and inclusive, and we take every opportunity to have a bit of light-hearted fun.Team wellbeing activities during monthly meetings are a standing agenda item, and part of our induction process at Mind is that each of us makes time to meet a new joiner one on one for a casual intro chat.Vacancies within our team are comparatively rare for these and so many other reasons, and we’re excited to welcome a new person into our fold.

Closing date: 21st February 2021

This position will initially, in line with current government guidance be based from home, with an expectation of being home based for the next six months or until updated government guidelines are published. However, if / when government guidelines change the role may then revert to being office based, whilst retaining some flexible working options.

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

Mind is an equal opportunities employer.

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are recruiting for an experienced Copywriter for a high profile Social Welfare charity , you will be writing copy for 2 major pieces of guidance , if you have experience or knowledge of mental health this would be an advantage.

The Role
Lead on development and writing of gambling operators guidance.
Scoping a content plan, using existing content from other Samaritans guidance documents.
Reviewing latest evidence, including findings from stakeholder consultation
Writing new copy and adapting existing copy as necessary
Drafting full guidance document
Lead of development and writing of Highways England guidance
Scoping a content plan, using existing content from other Samaritans guidance documents.
Reviewing latest evidence, including findings from stakeholder consultation
Writing new copy and adapting existing copy as necessary Drafting full guidance document
Making edits and finalising documents
Liaising with comms colleagues and freelance designer to get guidance produced

The Candidate
Excellent copy writing skills
Ability to understand complex information and translate into clear and concise statements
Ability to work under pressure to tight deadlines
Good communication skills and need to build effective relationships with colleagues quickly
Knowledge of mental health and/or suicide prevention would be an advantage

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Our Role:

An exciting opportunity for a Knowledge & Evidence Editor to join us to cover a period of maternity leave, supporting the Services, Policy and Evidence team in producing and promoting Crohn’s & Colitis UK’s award-winning information. This includes our evidence-based printed publications, web content, research summaries, videos and other digital materials to support and empower everyone affected by Crohn’s and Colitis.

You will work with healthcare professionals to increase awareness and distribution of our information, ensuring that it meets the needs of people with Crohn’s and Colitis, and is marketed, promoted and disseminated effectively to people who need it.

Our office is located in Hatfield, Herts, however, like many organisations we are all currently working from home due to the coronavirus pandemic, although previously we were largely office based.  Due to the experience we have gained during this period, consideration will be given to requests for working from home arrangements.

About you:

You will have experience of interpreting research studies and complex evidence and judging the quality of a research study.  You will have translated complex medical and health content into easy to understand, engaging and accessible information, as well as researching medical based information and converting this into health, care or support information for a variety of audiences.  Your excellent verbal and written communication skills and experience of working to brand and information production guidelines will certainly help you in this role.You'll be confident working on both web-based and printed content, including uploading content to a website and liaising with designers and printers.  A high level of accuracy and close attention to detail is a must.

You will also be highly organised and efficient with the ability to manage a wide range of tasks and work well under pressure.

Key Responsibilities:

• Consult with medical experts, charity staff and people affected by Crohn’s and Colitis to produce information about all aspects of the conditions, from the research stage to printing and web uploading. Ensure resources are based on the most recent and high-quality research evidence, cover a wide range of experiences and approaches, and are written in an accessible manner.
• Project manage new ventures in written, digital or other appropriate formats to ensure people affected by Crohn’s and Colitis have the information they need in the format of their choice, in line with Crohn’s & Colitis UK’s production policies and brand guidelines.
• Update and maintain Crohn’s & Colitis UK’s repository of evidence on the conditions. Distil and translate data into usable and engaging formats for internal or external audiences. Support staff across the charity to utilise evidence-based facts and statistics in all charity activities.
• Increase distribution of Crohn’s & Colitis UK’s information by working with the communications team to promote resources using digital, video and social networking platforms. Develop relationships with healthcare professionals to increase awareness.
• Assist in developing measures to seek feedback and evaluate the impact of Crohn’s & Colitis UK’s resources. Implement any changes to our information in light of feedback.
• Develop your knowledge and understanding of Crohn’s and Colitis in order to respond to enquiries about our information, and fact-check content for teams across the charity. Keep up-to-date with relevant research through reading medical journals and attending conferences, identifying gaps/possibilities for Crohn’s & Colitis UK information and ways of distributing or disseminating resources.
• Support the Knowledge and Evidence Manager to plan and arrange the design and printing of our publications, making best use of charity resources to achieve maximum impact and reach. Liaise with and oversee the work of suppliers and external agencies, such as printers, designers and freelance writers.
• Work with the digital team to develop and maintain Crohn's & Colitis UK's information pages on the Crohn's & Colitis UK website, in line with agreed policies.
• Attend and assist at any meetings or events as may reasonably be required by the Knowledge and Evidence Manager. This may include promoting information at patient days at hospitals, and charity events.

The MPS Society is the only registered UK charity providing professional support to individuals, families and professionals affected by MPS, Fabry and related diseases. 

The fundraising and communications team are responsible for securing funds from the pharmaceutical industry and raising income though a variety of channels including individual giving, events, community and corporate companies in order to fund the vital work of the charity. They manage all communications for the MPS Society including the website, a series of e-communications, social media channels, an annual newsletter and essential disease information booklets in print and online. This team is also responsible for internal and external public relations and political influencing and advocacy to get the best for our members.

The role:

The successful candidate will join a busy and creative team, providing information and raising awareness through various digital channels.

You will have:

• working knowledge of social media platforms and content management systems (Wix/Wordpress)
• sound interpersonal and communication skills and the ability to build strong relationships with a wide spectrum of stakeholders both internally and externally
• strong organisational skills and the ability to multi-task and meet deadlines with good attention to detail
• experience of content writing
• a positive approach to meeting the needs of the charity by working collaboratively and with enthusiasm
• experience and competency in Microsoft Office and Adobe 

You will work under the guidance of the Communications and Information Manager.

The responsibilities and duties associated with this role can be found in the job description attached.

We offer:

• 25 days annual leave (pro-rata) plus bank holiday (increasing after 5 years' service)
• Employee assistance programme - available 24/7
• Pension
• Life assurance (subject to the conditions of the scheme)
• on-site parking

We encourage candidates to visit our website to learn more about our organisation and the community we serve. 

Conditions of employment:

The MPS Society is a charity that provides a range of care, support and activities for children and adults at risk throughout the UK. This is provided in a number of ways through our dedicated support and advocacy service, telephone helpline and out of hours support, clinical research, online activities and forums, annual events, patient expert meetings, focus groups and conferences. MPS staff, trustees and volunteers may be asked to be involved in the delivery of its regulated services and activities and therefore will require an enhanced DBS check during recruitment and for this to be reviewed on a regular basis. Barring checks will be sought as appropriate. 

You must be eligible to work in the UK.

Salary:  Pro rata for part time employment

Covid:   This role is based at our head office in Amersham, Bucks however due to the covid pandemic you will initially be working from home.  This is regularly reviewed by our senior leadership team following government guidelines.

Applications:  please provide your CV and a cover letter detailing your experience and why you think you are the person we are looking for.

Interviews will be held remotely via telephone and zoom

Initial Closing Date:1 March 2021 

Job title: Digital Campaign Coach

Department: Relationship Management

Seniority: Minimum 4-5 years experience in a digital fundraising role

Compensation: £32.500 - £37.500 depending on experience

Location: Remote working, then London or Bristol

Closing date: 2nd of March 2021. We are reviewing applications on a rolling basis, so it is in your interest to apply as soon as possible. 

The company

At Lightful, we believe that those doing the greatest good deserve the best technology.

We’re passionate about making the best technology accessible to charities and nonprofits. Our products and solutions help organisations unleash the power of technology and make the good work they do even greater. Our products and services are designed to simplify the work and amplify the impact of charities and nonprofits. 

We offer three main services to charities and nonprofits; the Lightful Social Platform, the BRIDGE Programme and Lightful Labs. 

The Lightful Social Platform allows organisations to create, schedule and publish content to their social media pages. It is the only social media platform designed specifically for those in the charity sector and was ranked the number 1 for Social Media Management platforms built for non-profits. https://lnkd.in/dTKJmkm 

BRIDGE (Building Resilience in Digital through Growth and Engagement) combines a learning syllabus, delivered through a combination of live and recorded sessions and webinars, with the Lightful Social Platform. BRIDGE is supported by foundations and other funders, and offered out to small to medium charities that they support. The use of our social media manager helps participants to save time, learn best practice and collaborate internally more effectively. The syllabus focuses on four key digital foundations - fundamentals, storytelling, fundraising and insights. We take participants through these foundations helping them to improve confidence and competence. The BRIDGE team has worked with organisations like Comic Relief, DCMS and the Bill and Melinda Gates Foundation. We have been running a COVID-19 adapted curriculum based on Response, Recovery and Resilence themes since May this year, with 200 nonprofits from around the world currently enrolled.

Lightful Labs is a digital consultancy that offers customised services to help teams to do more. The Lightful Labs team have worked with amazing organisations like Help Refugees, London’s Air Ambulance and the Rhodes Trust to name a few. 

Lightful Values

As a registered B Corp, we’re a values-led organisation, so our values are integral to the Lightful culture. Our Lightful values are:

• To act with audacity while remembering humility
• To understand the importance of both listening and leadership
• To practice generosity whilst showing accountability
• These all lay on the foundation of respect and integrity

Role Description 

You will be part of a team responsible for coaching communications, marketing and fundraising professionals within charities and guiding them through a 6 or 12-month BRIDGE programme. This programme has been designed to assist charities in developing skills and confidence with digital and social tools, including but not limited to the Lightful Social Platform, in order to help them raise more funds. Our programme is adaptive and, alongside teaching core digital skills, can focus more on digital engagement, digital fundraising, and also building trust in vaccines.

Your role is to be the point person for digital campaigning, working across multiple cohorts to deliver 1-1 or group sessions to support nonprofit or faith-groups to build digital campaign capacity - drawing on your own experience from working at charities or agencies. This is a unique role to get hands-on with an amazing variety of nonprofits and faith-based groups from around the world and make a tangible impact on their services - from increasing fundraising results, or increasing trust in vaccines in the communities these groups serve.

Responsibilities 

First and foremost a relationship manager’s responsibility is to improve the digital campaigning and fundraising skills of the participants while helping them with digital capacity building.

• Communicating with customers through every possible medium (including face to face if and when that’s possible again!), making sure every interaction our users have with us is a positive one
• Lead the delivery of digital campaign content, ensuring it is up-to-date, relevant and leads to demonstrable outcomes
• Take 1-1 sessions with participants and review their digital campaigns content and strategy, going into detail about quick-wins or longer term gains they could make
• Manage relationships between key stakeholders of the charities within the cohort. This includes
  • Regular check-ins
  • Monitoring engagement on the Lightful Social Platform and Lightful Learning
  • Prioritise outreach based on customer need and engagement
  • Highlighting who our “Bright Sparks” (top users) are within the programme
  • Keeping customer tracker and database up to date
  • Keep customer progress decks up to date in line with their SMART objectives
  • Minimise churn or reduction of those engaging with our products/services
• Record account management within our CRM (Salesforce)
• Identify customer health within our participants
• Ensuring that our customers are both happy and also making the most of the features within the platform
• Develop content for the Masterclasses and Digital Drop-Ins to complement what is delivered in the e-learning content
• Deliver the Masterclasses and Digital Drop-Ins to participants ensuring continuous development of the content
• Inform the product team of feedback from users so that we can improve the platform
• Updating documentation in line with new platform and feature releases
• Partner with Sales to collaborate when creating new concept notes or syllabuses 
• Partner with Product when new features are being developed and released 
• Develop videos and other resources for the e-learning syllabus
• Support participants with usage on the Lightful Social Platform through live chat, email and telephone support

Essential experience

• Minimum 4 years’ digital campaigning experience in a charity
• Demonstrable experience of running digital fundraising campaigns and hitting fundraising targets
• Experience of running online campaigns that led to tangible outcomes
• Understanding of key digital fundraising methods
  • Online fundraising platforms
  • Search Engine Marketing
  • Email marketing
  • Social media marketing
  • Supporter journeys & donor stewardship
  • Online advertising and social ads
• Experience in training or consulting is essential, be prepared to speak with us about when you have had to train individuals and groups on a specific topic
• Previous experience of writing clear, engaging content for a variety of audiences
• A genuine passion for the charity sector
• Digital and social media savvy/native
• Genuine love of talking to people and helping them solve problems
• Exemplary communication skills, both written and verbal
• Self-starter who can make your their own decisions
• “Can do” attitude and willingness to get stuck in to a range of different tasks
• Comfortable to ask questions when uncertain, and elevate issues at the appropriate times
• Flexibility - ability to deal with conflicting deadlines, multiple tasks, and adjust priorities on the fly
• Experience working in fast-paced environments, including technology and Software as a Service organisations 
• Comfortable in public speaking and presenting to small and large groups of people

Optional additional experience 

• Experience in an account management, relationship management or customer success 
• Experience with using and managing a LMS (Learning Management System) 
• Fundraising consultant or digital agency experience
• Experience of peer support with other charities on social media (eg answering questions on Fundraising Chat Facebook group)
• Spanish speaker a bonus

Personal qualities 

• Excellent team player with a positive, can-do attitude
• Empathy with the users of the platform - charities, beyond profit and third sector organisations with limited budgets and time
• Warm, friendly demeanour in all interactions
• Ability to work in a highly collaborative environment, taking the initiative where necessary
• Ability to communicate clearly with people from across the company

Additional Requirement

Eligible to work in the UK without the need of visa support/sponsorship

Benefits

You will be a part of our exciting culture that fosters personal growth and development. As we expand, you will be given the opportunity to thrive in a close-knit team environment.

• Competitive salary
• Holiday entitlement is 27 days per annum, plus bank holidays (last year we had even 3.5 extra given Xmas holidays by Lightful)
• Additional paid holiday for your birthday
• Additional paid holiday for your moving day (once a year)
• Working from home buddy to integrate you into the team
• Simply Health (Claim back money on everyday healthcare costs + Access to face to face counselling)
• Asana Rebel (Custom fitness app with educational content and long-term support to help you achieve a healthy life balance)
• Tax free contribution to additional home-working costs
• Headspace (Meditation App)
• Regular events e.g. quiz, cook-along, social drinks, summer party, Christmas party
• Lightful Lottery (£50 vouchers to win)
• Lunch & Learn sessions
• Training and Development plans
• Lightful Active Challenge
• Cycle to work scheme
• Offset Earth
• Childcare vouchers
• Lightful maternity leave
• Stock Options
• Ad hoc perks e.g. hampers, plants
• Volunteering opportunities
• Lightful Kids events
• Recruitment bonus
• Remote working and health a priority - we won’t require people to travel to an office (in London or Bristol) until UK government COVID scale reaches "level 1"

Inclusion of a diverse range of opinions and perspectives is core to Lightful’s open culture and ongoing success. Therefore we never discriminate on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

*No recruitment agency requests please* *We only work with direct applicants* 

The purpose of the role is to provide day-to-day support to the FICS programme teams and to coordinate projects across our field-building, policy and communications, and grantmaking functions. 

About FICS

FICS’ vision is a world in which people – both collectively and as individuals – have the power to hold their leaders accountable and shape their government, economy and society towards justice, equality and fairness for all.

In order to achieve that goal, FICS defends and expands civic space – the physical, digital, and legal conditions through which progressive movements and their allies organise, participate, and create change. We do this through:

• Thought-leadership: FICS forecasts the trends that shape the future of civic space to ensure that progressive organisations and donors are ahead of the curve, and identify strategic opportunities to disrupt and reform the drivers of closing civic space.
• Building a donor ecosystem: FICS builds support from a community of donors and donor networks in alignment with its analysis, creating a community of learning and practice around what works to defend and expand civic space.
• Incubation: FICS hosts new civic space initiatives to enable donors to mobilise resources collaboratively and at scale around key opportunities to disrupt and transform the drivers of closing civic space. Through these new initiatives FICS will offer civic actors not only grants but support with field-building, technical assistance and building alliances across sectors and movements.

FICS was established in 2016 as a donor affinity group supported by a secretariat of two. We are now entering a period of growth, more than doubling our staff team during 2021 to deliver ambitious new grant-making and research programmes that will enable funders and civil society to collaborate around the systemic issues that drive closing civic space.

The Programme Coordinator sits at the heart of this growth. Highly organised, inquisitive and adaptable, the successful candidate will have the opportunity to work across a range of projects and issues. Coordination and administration will remain core to the role but, as the team grows, there may be opportunities for the post holder to deepen expertise in one or more specialist subject area.

Job Description

Primary responsibilities include:

Coordination and administration

• Planning, managing and monitoring a range of projects, in collaboration with the wider FICS team.
• Coordinating meetings, events, and webinars – liaising with participants and speakers, researching venues and catering.
• Organising FICS Management Committee meetings, preparing the agenda and papers, and minuting meetings.
• Providing financial administration for FICS, including entering data into accounting software, producing reports, drafting and monitoring consultant contracts.
• Providing scheduling support to the FICS team, organising travel and accommodation, contributing to risk assessments, maintaining records.

Grant-making support

• Providing grants administration to FICS, coordinating calls for proposals, responding to enquiries, ensuring compliance with Global Dialogue’s grant-making procedures, producing reports.
• Attending conferences and meetings to help gather intelligence about closing civic space and grant-making practice.

Knowledge management and communications

• Supporting internal knowledge management, both online and offline.
• Supporting FICS’ external communications, liaising with editors and designers to ensure timely and high-quality publications, updating the website, helping to moderate and drafting content for relevant online communities.
• Working collaboratively with other members of the FICS team to identify and assess opportunities to build FICS’ programming and strengthen its impact.
• Assisting with background research and the preparation of relevant reports, briefings, and presentations, to inform the strategic initiatives, fundraising and stakeholder management.
• Other duties commensurate with the role.

Person Specification

We are committed to being a diverse team and are looking for talented people from a wide range of backgrounds, cultures and experiences who share our values.

In your application, you need to demonstrate how you address the following criteria:

Required

You will have:

• A demonstrable interest in human rights and social justice, civil society organising, and the pressures on civil society organisations resulting from current political trends
• Relevant administrative experience, ideally gained within a not-for-profit or development organisation
• Proven organisational skills, with the ability to juggle a wide range of responsibilities that may demand ongoing prioritisation
• Proven ability to work both autonomously and as part of a team
• Good interpersonal skills and the ability to build effective working relationships
• Strong written and oral communication skills in English, including an adaptable written style and excellent punctuation and grammar
• Strong numeracy skills, with good attention to detail – experience working with financial records would be an asset
• Strong IT skills, with sensitivity to the relevance of digital security in human rights work (the main tools we use are O365, Slack, Zoom, and Wordpress)
• Experience of philanthropy, either as a grant-maker or grant-seeker
• Permission to live and work in the UK

You will be:

• Comfortable working in a ‘start-up’ culture – flexible, with the capacity to learn quickly, and proactive in identifying new ways of working and process improvements
• Methodical with strong record keeping skills
• Committed to FICS’ organisational values
• Committed to your own personal professional development

Desirable

• Educated to degree level, or otherwise able to demonstrate the capacity to deal sensitively and appropriately with complex issues
• Experience organising meetings and events
• Experience supporting grant-making processes
• Skills in a language other than English

Terms and conditions

Hours:This is a full-time role, although we would also consider offering the role as a job share or at 4 days/wk (0.8 FTE)

Salary: £26,000-30,000 pro rata, depending on experience

Terms: Permanent contract, subject to funding, with an eight-week probationary period

Benefits: We offer a range of benefits including 25 days’ holiday plus bank holidays (pro rata). Global Dialogue contributes 6% to its workplace pension scheme, has a flexible working policy, and offers personal development leave.

Location: The FICS team works remotely and this role is home based. Once it is safe to do so, the successful candidate will be expected to be in London regularly for team meetings and other activities (up to 2-3 days per week) with occasional international travel.

Reporting to: Deputy Director, FICS