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Senior Health Information Officer
Salary: £20,703 pro rata (FTE £34,505)
Part time: 21 hours per week
Hybrid - 1 day per week in our Letchworth Office
Contract type: One-year fixed contract
Are you a person with a can-do attitude? Would you like to be part of giving everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day?
Join our friendly team
We are looking for an excellent writer with strong collaboration skills, who is committed to ensuring that people affected with MS get the information they need. Ideally you will have experience in a similar role either within the charity sector or health environment, but for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.
Our charity
MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.
The role
This role is a fixed term contract of one year to support the Health Information Team to develop and maintain a range of digital and print resources for people with MS, their families/carers and healthcare professionals. The postholder will also support the delivery of priority health information projects in our business plan.
What we can offer
· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.
· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.
· Death in Service benefit.
· Enhanced maternity, paternity and adoption pay.
· Sick pay.
· Hybrid working.
· Employee Assistance Programme
· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.
· Learning and development policy to develop all staff.
· Cycle to work scheme, Volunteering day and Season ticket loans.
To find out more and apply
Please visit our website to download a job pack and application form (CVs will not be considered).
As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.
Closing date: 11th August 2026 (9:00 am)
First Interviews: 25th August 2026
Second Interviews: 1st September 2026
We exist to give everyone living with MS the knowledge and confidence they need to feel more in control of their MS today and every day.
The client requests no contact from agencies or media sales.
Contract: Fixed Term - 1 Year Contract
Salary: £29,849.40 - £35,493.06 per annum
Closing Date: 4th August 2026
Interviews will be held w/c: 10th August 2026
About us
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Corporate Partnerships Officer - Nationwide to join our Partnership Management Team based in either our London or Manchester offices.
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the Team
The Corporate Partnerships Officer works alongside the Corporate Partnerships Manager and Senior Corporate Partnerships Manager on the Nationwide partnership and will play a vital role within the Corporate Partnerships Function of the Relationship Fundraising Department. The Partnership Management Team work closely with the Corporate New Business team to on-board partners and provide high quality account management to our corporate partnership portfolio.
About The Role
The Corporate Partnerships Officer will be primarily responsible for supporting on the delivery of Centrepoint’s multi-year, 7-figure strategic partnership with Nationwide Building Society. This partnership is the largest multi-year partnership in Centrepoint’s corporate portfolio to date, and a transformational partnership for Centrepoint and the young people we work with. Funding supports a range of measures to help young people experiencing homelessness across the UK.
Working between our offices in London/ Manchester, as well as from the partner’s head office future, you will work alongside the Corporate Partnerships Manager to support successful delivery of all aspects of the partnership, as well as taking ownership of your own projects. This will include supporting with fundraising and volunteering engagement with Nationwide colleagues, as well as administrative support across the partnership. You will provide excellent stewardship for this partnership and future corporate partners and identify opportunities to increase engagement and income.
This role sits within a Corporate Fundraising team of 14, split into a New Business team, and Partnership Management team. The Partnership Management team is made up of ten corporate fundraisers who manage complex and exciting partnerships with a wide range of committed corporate partners.
About You
You will be ambitious and driven, ideally with experience within fundraising, account management or programme management. You will have great attention to detail and experience managing and prioritising a diverse workload. You will be an excellent communicator and networker, with the ability to form strong relationships externally and internally, including engaging with a range of stakeholders.
Key responsibilities
The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time that are in line with the level of the role.
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as Corporate Partnerships Officer - Nationwide, click ‘Apply’ now!
Purpose of the Role
The Director of External Affairs and Growth is an SLT role responsible for leveraging the voice and power of the eoa's network to influence and accelerate the growth of the employee owned sector.
The role leads the eoa’s external affairs, policy and insights, marcomms and events, shaping the external environment for employee ownership and securing the funding and commercial income needed to support sustainable sector growth.
Key Responsibilities
Knowledge, Experience, and Attributes
What Constitutes Success in This Role?
Success in this role means having a positive impact on the growth of the employee-owned sector, strengthening the eoa’s influence and increasing the adoption of “great EO”. Stronger stakeholder relationships, greater advocacy impact and improved commercial sustainability through a diverse mix of grant funding, sponsorships and strategic partnerships will also be key indicators of success.
Key outcomes for the role
How to Apply
To apply, please submit:
Applications should be submitted before 9:00am 17 August 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.
Interviews will be in two stages. The first stage will be a virtual interview via teams on
26 August. For those who successfully move to stage 2 there will be an in-person
discussion w.c. 31 August.
The eoa welcomes applications from people of all backgrounds, particularly those
who are under-represented. We recruit based on values, skills, and contribution to our
purpose.
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Marketing Executive
Up to £27,000 + excellent benefits
Leatherhead, Surrey
Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.
We are looking to appoint a Digital Marketing Executive to support lead generation, acquisition and stewardship through digital channels, and to grow engagement and donations from Rainbow Trust’s supporters.
About the role:
Reporting to the Digital marketing Manager, you will be responsible for coordinating and maximising digital channels to support fundraising, supporter engagement and organisational objectives. This includes managing and creating content across website, email, newsletters and social media platforms.
Working closely with the Digital Marketing Manager and wider teams, the postholder will create engaging, audience-focused content including copywriting, video and digital assets that increase awareness, engagement, fundraising income and supporter retention.
The role requires a digital-first approach, using data, analytics and insight to continuously improve performance and supporter experience across all digital touchpoints.
What we’re looking for:
Why join us:
We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website and apply online.
Closing date: 21 August 2026
Interview dates: Interview dates to be confirmed
Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.
Please disclose in your covering letter if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Job purpose
To provide high-quality, intensive support to young dads and expectant fathers (aged 25 and under) across Tees Valley; to lead and coordinate peer support activity; to manage allocated budgets and contribute to funder reporting; and to take an active role in the development of NEYDL’s commissioned services in the region.
Hours - Full-time (35 hours per week). Monday to Friday, 9am-5pm, with some evening and weekend working expected to meet the needs of the charity.
Location - Tees Valley. Hybrid - mix of community-based, outreach and home working.
Key responsibilities
1. Direct support
•Provide in-person and online 1-to-1 support to young dads and non-birthing people, helping them address key challenges and achieve personal outcomes
•Assess new referrals and manage a complex caseload, prioritising according to need and risk
•Support young dads to attend key meetings with professionals (including child protection, child in need, family court and multi-agency forums)
•Help young dads to access wider opportunities including volunteering, employment, education and community activities
•Support young dads and their families to engage in father and child activities, stay and play sessions, and peer supported recreational activities
•Promote and support access to DigiDAD, NEYDL’s free e-learning platform, and other training and information resources
2. Peer support and group work
•Establish, coordinate and co-facilitate in-person peer support groups for young dads in Tees Valley
•Support the development and delivery of parenting, relationship skills and employability sessions in response to community-identified needs
•Support peer moderated video gaming groups as part of DigiDAD Gaming where relevant
3. Induction, onboarding and milestones
•Ensure every young dad is effectively inducted onto the NEYDL service, completing key onboarding steps and baseline self-evaluation measures
•Track and record progress against key milestones throughout the support journey, in line with NEYDL’s evaluation framework
•Ensure all relevant data is recorded accurately and on time in NEYDL’s data management system
4. Budget and targets
•Take ownership of allocated project budgets, monitoring expenditure and liaising with the Programme Manager (Commissioned Services) and Finance Officer as required
•Work proactively to achieve agreed referral rate targets, taking responsibility for building pathways and relationships that generate consistent referrals
•Contribute to the preparation of funder reports under the oversight of the Programme Manager and Fundraiser, providing accurate data and case study material
5. Specialism
•Take on a designated area of specialism within NEYDL, agreed with the Senior Leadership Team (for example, volunteering, safeguarding or environmental programmes)
•Take a lead role within the team in relation to your specialism, contributing expertise and supporting colleagues
6. Management of staff and volunteers
•Line manage junior staff, project workers and/or volunteers as required
•Support staff and volunteers with operational queries and day-to-day delivery
•Contribute to the induction, supervision and professional development of staff and volunteers
•Support the recruitment and progression of young dads into volunteering roles, including as DigiDAD content creators, peer researchers, DADvocates, AmbassaDADS and community leaders
7. Monitoring and evaluation
•Support the effective recording, monitoring and reporting of programme performance via NEYDL’s data management system and evaluation framework
•Comply with all monitoring, evaluation and reporting requirements, both internal and funder-related
•Support the work of NEYDL’s research partners and independent evaluators as required
8. Collaboration and partnerships
•Work in partnership with key stakeholders in Tees Valley to improve the service offer for young dads, including Family Hub teams, social care, health, housing, education and voluntary sector organisations
•Build referral pathways and maintain strong working relationships with local services and networks
•Develop and build effective relationships with principal stakeholders, supporters and referral partners
9. Advocacy and engagement
•Represent NEYDL at external events and meetings to raise awareness of the service and influence other organisations
•Promote, campaign and advocate with and on behalf of young men, ensuring NEYDL continues to be a leading voice for positive change
•Work proactively to enable young dads to influence the design and delivery of the service, including supporting their participation in community leadership programmes
•Support the charity’s communications and engagement activity, including contributing content to annual reports, social media and local media
10. Other
•Deputise for the Programme Managers as required
•Report to the Board of Trustees in person or in writing on a quarterly basis as required
11. Standard clauses
•The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy
•The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times
•The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy
•This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment
This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.
Communications Manager
£40,000+ | Central London (Hybrid) | Permanent | 4-Day Working Week
Are you a communications professional who loves turning ideas into impactful campaigns?
We're partnering with an ambitious international charity looking for a Communications Manager to help deliver engaging, high-quality communications that raise awareness of its work and inspire audiences around the world.
Working across campaigns, media, digital content and brand communications, you'll manage a varied portfolio of projects, working with colleagues across the organisation to bring stories to life and ensure communications are delivered to a consistently high standard.
The role
Reporting into the Director of Communications, you'll play a key role in planning, coordinating and delivering communications activity across multiple campaigns, events and strategic priorities.
You'll be responsible for:
About you
You'll be an organised and proactive communications professional with experience delivering high-quality communications across a range of channels.
You'll ideally have:
What's on offer?
If you're an experienced communications professional looking to join a purpose-driven organisation where your work can make a real difference, we'd love to hear from you.
Applications will be reviewed on a rolling basis, and we may close this vacancy early if we receive a high volume of suitable applications or appoint before the closing date. The closing date is Thursday 13 August at 11.59pm GMT.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Talent Set are delighted to partner with a brilliant health charity on a fantastic Social Media Manager role. This position involves crafting and executing effective social media strategies to enhance visibility, engage audiences, and support the organisation's charitable mission on various digital platforms. This is a 6 month fixed term contract.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £42,000 - £47,000 pro rata, for this 6 month fixed term contract. This is a hybrid role, 2 days a week in their Central London office.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
In this role you will get to work as part of our growing Opportunities team to invite people into the community of generous Christian givers in the UK and serve UK Churches with support services and giving needs. You will attend events, grow networks and spot new opportunities to advance our vision, mission and strategy. Where needed you will speak on behalf of Stewardship and deliver content with excellence. You will get to support the growth of Stewardship over the coming years as we identify new clients to join the ecosystem that enables Kingdom ministry to thrive all over the UK and around the world.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
· Undergoing a course of teaching or training in personal financial stewardship and giving/generosity or experiencing the benefits from personal discipleship in this area.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With 3000 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
Details of our benefits could be found on our website.
Job Location: Belfast (Hybrid)
Staff are expected to come into their base office once per week. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily.
Our Belfast office is located in an historic building in a lively area, close to the Ulster University Belfast campus, cafés, restaurants, shops, and excellent transport links. The building is full of character, blending historic charm with modern, flexible workspaces designed for collaboration and creativity.
About the role
The Direct Marketing Executive will play a key role in delivering high-quality direct marketing campaigns that drive income and engagement from individual supporters. Focusing on cash appeals and alternative gifts, this role will manage the planning, delivery, and evaluation of multi-channel campaigns that inspire supporters to give, strengthen loyalty, and maximise return on investment.
About You
You are organised, proactive and experienced in delivering successful direct marketing campaigns across channels such as direct mail and email. With excellent planning and project management skills, you can manage multiple campaigns from concept to completion, working collaboratively with colleagues, agencies and suppliers to deliver high-quality results on time and within budget.
You have strong analytical and numerical skills, enjoy working with data and databases, and use campaign insights to drive continuous improvement. Comfortable using Excel, Word and CRM or database systems, you're confident managing campaign data, monitoring performance and identifying opportunities to improve supporter engagement and response.
An excellent communicator, you have strong written skills and experience writing and editing compelling email and campaign copy. You build positive relationships with internal stakeholders and external partners, working collaboratively while confidently managing priorities, negotiating deadlines and solving problems as they arise.
You're highly organised, able to manage a varied workload and adapt quickly in a fast-paced environment. You take ownership of your work, bring fresh ideas and a creative approach to campaign development, and are always looking for ways to improve results.
Ideally, you'll have experience within the charity sector, individual giving or supporter fundraising, along with an understanding of digital marketing, donor care and audience segmentation. Most importantly, you're motivated by the opportunity to create meaningful campaigns that inspire supporters and make a lasting impact.
To view the full job description and person specification, please click on the link below to download the document.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
HOW TO APPLY
To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 26th July 2026.
Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.
Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Pay band: GB4
Belfast: £30,075 - £33,416, based on full time hours (35 hours per week)
New employees typically start at the beginning of their pay band.
The successful post holder will be required to complete a criminal records self-declaration form and a Basic AccessNI check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
Our mission is to permanently transform the lives of people living in extreme poverty, tackling its root causes and building resilience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Training Coordinator
Location: Cathedral House, Westminster Bridge Rd, London, SE1 7HY
Reports to: Director of Youth
Hours: Full-time
Salary: £32,000
The Youth Ministry Training Coordinator is responsible for the development and delivery of a youth ministry training programme across the Archdiocese.
This includes coordinating a structured formation course (in partnership with external providers), mentoring participants, and supporting parishes and deaneries in building local youth and young
adult groups.
The role also includes supporting the formation of the Archdiocesan Mission Team and key events.
Success in this role will be measured by the development of our training and a growing network of confident parish-based youth leaders.
1. Course Delivery
· Develop our Archdiocesan youth leadership training programme, working with external providers and delivering bespoke material.
· Plan and deliver regular training (bespoke and with external providers), including in-person days and remote input as appropriate.
· Maintain an annual training calendar and ensure course content aligns with Archdiocesan strategy, safeguarding requirements, and parish needs. Assist in the development of practical youth ministry training resources for clergy.
2. Mentoring and Formation
· Mentor and accompany participants through the external training course, offering personal and spiritual support.
· Ensure learning is embedded in the parish or deanery setting so that
· parishes are able to set up and enhance local level groups.
· Track participant progress and provide regular feedback and evaluation reports.
3. Local Youth Leader Development
· Support and enable the recruitment and training of local volunteers, in collaboration with clergy and lay leaders.
· Support the identification and development of deanery-based youth contacts from existing and developing networks to promote the work of the Youth Service in parishes and cascade key information.
· Advise and provide step-by-step support to parish priests and volunteers seeking to develop youth ministry locally.
Key Responsibilities
Facilitate collaboration and networking between parishes and deaneries to share best practices.
Develop existing toolkit/guidance for youth leaders to support them in their ministry.
Additional Responsibilities
4. Mission Team
· Develop pathways and training for Mission Team alumni to continue
· serving in their local parishes or deaneries as youth leaders.
· Assist the Mission Team Programme Lead in delivering the Mission
· Team’s annual training programme where required.
5.Event Support
· Support the Director of Youth and the Event Coordinator at key events.
· Represent the training programme at relevant meetings or gatherings.
6.Monitoring & Evaluation
· Collect and assess feedback from training sessions and participants.
· Produce concise quarterly reports summarising training outcomes, parish engagement, and areas for development.
Essential
· A practising Catholic who is committed to the mission and teachings of the Catholic Church, and passionate about youth ministry.
· Experience of working in Catholic youth ministry at parish, diocesan, or school level.
· Experience delivering training or formation programmes, ideally to young people and/or adult volunteers.
· Experience in mentoring or accompanying individuals in a faith context.
· Ability to engage effectively with clergy, volunteers, and young people across diverse settings.
· Excellent communication, planning, and time management skills.
· Confident in delivering content both in person and online.
· Right to work in the UK and willingness to undergo a DBS check.
· Proven ability to work independently and manage multiple relationships simultaneously.
· Commitment to safeguarding and maintaining appropriate professional boundaries in line with Archdiocesan safeguarding policies.
Desirable
· A degree or equivalent qualification in Theology, Catechesis, Education, Youth Ministry, or a related field.
· Familiarity with the structures and pastoral life of Catholic parishes and deaneries.
· Understanding of safeguarding policies and best practice in a Church context.
· Experience supporting volunteers and clergy to launch or sustain parish based initiatives.
Application Information
To apply for the role, please use the button at the top of the page to send us your CV and cover letter.
Our three hospital charities fundraise so that Guy’s and St Thomas’ NHS Foundation Trust can go above and beyond for their patients. The Social Media Officer focuses on delivering engaging and effective day-to-day social media activity across the Foundation’s charity brands. The role supports the Social Media Manager in executing the social media strategy by managing content calendars, creating static and video content, and overseeing daily posting and community management. The Social Media Officer ensures consistent, high-quality output that connects with audiences, supports awareness and fundraising goals, and reflects brand voice across multiple platforms. The role also involves monitoring trends, contributing ideas for content, and collaborating with colleagues and partners to ensure social media activity aligns with wider organisational objectives.
In addition, the Social Media Officer role has a strong operational and data-driven focus, involving the use of analytics to track performance and inform improvements through regular reporting. The role is responsible for administration tasks such as managing accounts, supporting paid social processes, and analysing donation and engagement data. The Social Media Officer also provides hands-on support during events, ensuring live social media coverage when needed, including outside regular hours where necessary.
Key Responsibilities
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
Skills, abilities, and attributes:
Knowledge, experience, and qualifications:
Benefits
The client requests no contact from agencies or media sales.
Who we are
Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £45 million through their Facebook Challenges and Virtual events.
We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event.
About the Role
As a Fundraising Group Moderator, you’ll manage Facebook groups of up to 10,000 challenge participants, providing exceptional supporter care and helping participants raise five‑ and six‑figure sums for some of the biggest names in the charity sector.
This role is ideal for experienced fundraisers looking for flexible freelance work or an additional income stream. You’ll work remotely, using your own laptop and WiFi, and bring your personality, empathy and initiative to every interaction.
You must be able to begin moderation at 9am (or earlier), wrap up by 9pm, and maintain our sub‑three‑hour response time.
Key Responsibilities
Represent the charity’s voice, uphold brand guidelines and act as the charity representative
Maintain a safe, positive and inclusive group environment
Identify, report, escalate and signpost all safeguarding concerns
Provide warm, friendly and informal supporter care, bringing your own personality to create an exceptional participant experience
Motivate, encourage and support participants throughout their challenge
Maximise registration conversions and fundraiser activation
Work independently, manage your own time effectively, use strong initiative and correct any errors promptly
Follow clear processes and maintain high standards of accuracy
Identify, solve and diffuse issues within the groups
Engage with participants using a warm, friendly and informal tone
Respond to posts, comments, questions and inbox messages in a timely manner (within three hours)
Use your personal Facebook profile to moderate groups and build genuine relationships
Post engaging daily content provided by Social AF
Manage registrations using GivePanel or similar platforms
Workload & Peak Periods
Our challenge calendar has natural peaks, and moderators must be prepared for increased activity during September-November and January-March. These months see higher participant numbers and more concurrent events, meaning more posts, questions and supporter interactions. In addition to these seasonal surges, the first and last day of every month are consistently the busiest, as participants start and complete their challenge.
We maintain a flexible, supportive team culture, and to keep this fairness and flexibility in place, moderators must be willing to work occasional bank holidays and be available on the first or last day of each month, when group activity is at its highest.
Working Pattern
Moderation takes place between 9am and 9pm, Monday to Sunday.
Rather than working in one continuous block, you’ll complete your hours in short check-ins across the day to maintain coverage and meet response time targets.
Each account is allocated a set number of ‘active moderation hours’ per day (e.g. 2-3 hours), which are spread across multiple sessions. For example, 3 hours may be split into 5-6 check-ins throughout the day.
You must be able to:
Start moderation from 9am (or earlier)
Monitor activity throughout the day
Complete a final check before 9pm and be present to sign off at 9pm
Adhere to our sub-3-hour response time
Person Specification
Essential Criteria
Minimum 3 years’ professional fundraising experience
Excellent written communication
Strong attention to detail
Ability to work independently and manage your own time
Confident problem‑solver with the ability to multitask
Warm, personable communication style
Receptive to feedback and committed to keeping high standards
Confident using Facebook day‑to‑day, including basic functions such as posting, commenting, navigating groups and using your personal profile
Desirable
Events or individual giving experience
An understanding of the Facebook Challenge Model or experience of running/supporting Facebook Challenges
Experience using GivePanel
Experience managing Facebook Groups
Training & Expectations
Attend compulsory training and monthly team meetings
Join moderation briefings
Stay up to date with new processes and training
Be present and responsive on Slack during working hours
Interviews: Wednesday 5th & Thursday 6th August
Compulsory training: Tuesday 11th and Wednesday 12th August (10am–2pm)
Start date: Week commencing 24th August
Please read the full job description before applying, including the example (on the following page) showing how hours can be split across the 9am-9pm period, before submitting your application. Applicants who do not meet the essential criteria or who do not answer the questions below in their covering statement will not be considered for an interview.
Please submit your CV and a covering statement answering the following:
What aspects of your fundraising experience and personality would lend themselves to this role? (150 words or less)
How would you see this role fitting alongside your other commitments?
If you are shortlisted at this stage, you will be asked to complete an online task in advance of being invited to an interview.
The client requests no contact from agencies or media sales.
Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.
The Opportunity
At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.
From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.
Role overview
This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.
The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.
The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.
Key Responsibilities
Reporting and insights
Produce weekly, fortnightly, monthly, and campaign reports for charity partners.
Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.
Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.
Support the development of benchmarking documents and trend analysis across accounts.
Prepare meeting notes and action logs following account meetings.
Moderator support
Assist with onboarding new moderators, including arranging inductions and sharing key documentation.
Support the creation and maintenance of moderator handbooks and guidance documents.
Identify recurring learning themes and help coordinate quality assurance and development activity.
Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.
Account administration
Support the onboarding of new charity partners, including helping to create and maintain moderation packs.
Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.
Assist with meeting preparation, minute-taking and action tracking.
Ownership of rota administration and maintain awareness of moderator availability.
Coordinate internal documentation and process improvements.
Service development
Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.
Support the creation of internal resources, templates and standard operating procedures.
Assist with projects aimed at enhancing moderator wellbeing, training, and development.
Shadow account management activities with opportunities for future progression within the agency.
Progression opportunities
The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.
Please note that to be considered for this role, you must have at least 18 months' experience working directly for a charity/non profit, within the social media/communications team.
To apply, please use the "Apply Now" function on this advert. You will be asked to submit your CV, along with answers to the following questions:
- Do you have at least 18 months’ experience working directly for a charity/non profit, within the social media or communications team
- Please tell us which social media moderation tools and platforms you've worked on
- We'd love to know why you'd like this role, and why you'd be the best person for it
The client requests no contact from agencies or media sales.
This person will play a critical role in the development and implementation of Ben’s digital marketing strategy. This role will align with Ben’s strategic goals to raise awareness within the industry, whilst facilitating direct digital marketing to our audiences to support our fundraising and income generation plans. Alongside this, this person will help to manage the online community.
Job Overview
Own and implement results-focussed, cross-channel campaigns and general marketing activity, to increase awareness, drive engagement and increase enquiries for our services, support and income generation
Key responsibilities:
· Plan and build the communications calendar, with the Comms teams
· Maintain social media presence and manage engagement across all channels
· Plan and build digital customer journeys and campaigns across social, email, advertising, SEO/SEM and website, for both the support function, fundraising and business development
· Work with the fundraising team to plan and develop campaign materials, and lead generation pathways.
· Plan and manage website content (using Umbraco) for awareness, engagement and support pages
· Monitor and report on metrics across digital platforms to refine and improve ongoing activity
· Plan, implement and monitor new service and business development campaigns, working with the relevant teams.
· Work with agencies to create campaign materials, working to Ben branding guidelines
· Set up and report on metrics across social and digital platforms, recommending areas for improvement.
· Ensure the digital marketing plan and implementation aligns with core business objectives and priorities
· Play an active role in defining and packaging products and services, developing appropriate value propositions
· Support with organisational projects, where relevant.
· Strong focus on ROI
· Specific, additional tasks to support Marketing, Awarenes and Engagement.
This job description is not intended to be an exhaustive list of responsibilities and will be regularly reviewed and amended as necessary.
Our Values
· Passionate
· Respectful
· Inclusive
· Driven
· Empowered
Job Specific Competencies
Technical knowledge:
· Website content management (preferably Umbraco)
· Social media ad and organic management, for individual platforms and Sprout
· Email automation tools (DotDigital)
· Experience of SalesForce would be useful, and Zapier for data transfer
· Some experience of GA4 and reporting on web stats
· General MS and Google work tools
Skills:
· Analytical and reporting skills to share metrics across digital platforms
· Results driven
· Good communication skills – being to explain plans and ideas and provide meaningful reports and feedback
· Innovative thinker – finding new and better ways to approach tasks and objectives
· Copywriting, particularly from a user/customer journey perspective
Qualifications required:
· Marketing related qualifications – academic or job specific
· Degree preferable
Experience required
Essential:
· 6+ years in marketing
· Building cross channel campaigns, with demonstrable ROI
· Extensive experience working with social media and digital platforms, and related management tools
Desirable:
· Cross-functional working
This job is suitable for someone who…
· Has values which align with the organisations core values and is committed to upholding high standards of integrity and accountability.
· Understands different and complex customer journeys, and how to use marketing tools to reach and engage with those audiences.
· Is focussed on continually improving performance across platforms and for campaigns generally.
· Is flexible and adaptable.
· Is conscientious and motivated to deliver to deadlines.
· Is creative and take a solution focused approach.
· Is open and honest and demonstrate integrity.
To make a positive difference to people's lives within the automotive industry.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Senior Individual Giving Officer is a crucial position within EIA’s Fundraising team, which contributes to the delivery of the individual giving strategy through acquiring and stewarding new supporters, leading our face to face fundraising and mass participation event programmes and legacy marketing and stewardship.
You will need to have demonstrable experience of delivering campaigns across individual giving products and channels, excellent written communication and analytical skills, and experience of creating engaging and inspiring online and offline direct marketing communications.
Key areas of responsibility
New Supporter Acquisition: Face to Face fundraising
The Senior Individual Giving Officer will lead our new acquisition channel, face to face fundraising, to recruit new regular givers:
Mass Participation Events
The Senior Individual Giving Officer will lead our growing mass participation events programme. Building on the success of testing during 2026, learning will be applied to further expand the event programme during 2027 and beyond:
Supporter retention, development, and engagement
The Senior Individual Giving Officer will be responsible for developing and delivering engaging and inspiring supporter development activity and supporter journeys for individuals:
Legacy Marketing and Stewardship
Strategy development, budgeting and campaign reporting
The client requests no contact from agencies or media sales.