311 Content jobs

Project Possible is a small Christian charity that tackles dependency and builds resilient communities around the world.

We’re looking for a motivated and committed individual to help get our campaigns and ideas off the ground and ensure the smooth running of the day-to-day fundraising activities. You will have the opportunity to get involved in all aspects of our supporter engagement and communications, including coordinating events, producing compelling resources and creating social media posts.

This is a varied role where you will gain experience across the Fundraising and Communications functions, as well as the wider charity team. There will be opportunities to bring your creative ideas and to develop your skills.

We are looking for an individual with strong communication skills who is able to manage competing priorities whilst retaining attention to detail.  To excel in this role, you will enjoy working collaboratively and be equally comfortable with administrative tasks as well as being a creative thinker.

This is a great opportunity for someone with a year or two of experience in Communications/Fundraising or looking to get into the fundraising sector. If you thrive working in a highly collaborative environment and are passionate about supporting overlooked communities, we would love to hear from you.

If you would like to speak to someone informally about the role before applying, please do not hesitate to get in touch.

We anticipate inviting some applicants for an interview via Teams during the week commencing 12th October, followed by a second interview in person for those who are successful, in the week commencing 26th October.

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role

Contract:Full-time, permanent (we are open to conversations about flexibility so please ask)

Location:Remote, with significant travel across all corners the UK and monthly visits to our London office

This is an exciting new opportunity in the Strategic Communications Team at the Foundation.

You’ll play a key role setting up and organising a varied programme of visits, to engage more people in our mission and ultimately help more people in England and Wales to say “I’m in a good place,” “My home is a good place to live,” and “My community is a good place to belong”.

Bringing strong organisational, relationship-building abilities and creativity, you’ll arrange visits for senior stakeholders – MPs, philanthropists, trustees, partners, and executives from Lloyds Banking Group, to community-led groups we’re funding and local areas driving systems change.

Through thoughtful engagement, you'll build lasting relationships and raise awareness of social issues, to ensure visits generate meaningful impact.

You will support colleagues and partners to maximise opportunities, follow up actions, and effectively generate and use content, stories, videos and images to tell powerful stories.

Importantly, you’ll ensure community-led organisations experience these visits as supportive and beneficial, and that their voices are centred in all that occurs and follows, aligning with our mission to foster community-led change.

About You

You are highly organised, with experience coordinating events, or visits involving

multiple stakeholders. 

Alongside strong communication skills, with an understanding of how to apply

organisational narratives to local activity, you’ll have the ability to balance competing priorities.

You will bring experience partnering across teams and directorates along with excellent

relational skills to build trust and rapport with internal and external stakeholders.

How to Apply 

Please click ‘Apply for this job’ to be redirected to the application form. 

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Monday 21 September 2026, 12 noon

First Interviews:  Tuesday 29 September 2026 (online)

Second Interviews:  Tuesday 6 October 2026 (in person – London Office)

#Visits And Communications Officer #Visits Officer #Communications Officer #Visits Coordinator #Communications Coordinator #Visits And Communications

Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.

The Supporter Experience Officer will be responsible for ensuring supporters have a fulfilling and enjoyable relationship with Bible Society. Working as part of the Individual Giving team, you will work strategically across the whole ‘supporter journey’. Your goal will be to deliver exceptional supporter journeys driving long-term loyalty.

You will have a demonstrable understanding of what drives and motivates Christian supporters, as well as a deep understanding of retention fundraising principles. Delighting supporters with positive ‘wow’ moments will be a core part of your remit.

Well-organised and self-motivated, you will be a strategic thinker and have proven experience in analysing and reporting on campaigns.

If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.

For the purposes of your cover letter, we ask that you do not use AI-generated content. We would like to hear your own thoughts, experiences, and motivations in your own words. 

Bible Society is proud to be an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of society.

Closing date: Sunday 13 September 2026

Interview date: First round interview date: Wednesday 23 September 2026 (online)

Second-round interview date: Tuesday 29 September 2026 (Swindon)

As our freelance Chief Growth Officer, you will lead Symphony’s growth across audiences, income, visibility and strategic partnerships. Working closely with the Founder & CEO, COO and CPO, you will shape how more people discover, experience and support our work with young people from marginalised communities.

You will oversee communications and marketing, strengthen Symphony’s brand and public voice, and grow audiences for our events, films, podcasts and digital content. You will also develop corporate sponsorships, strategic partnerships and regular giving, while increasing the reach and income potential of Symphony Studios and our live, digital and community activities.

This hands-on strategic role is suited to an entrepreneurial builder with senior experience in marketing, communications, partnerships or income generation, and a strong record of growing audiences and securing support.

This is a freelance role for four days per week, offered through an initial six-month service-level agreement. It is hybrid, with three days per week onsite working at Symphony Studios in Tulse Hill.

International Nepal Fellowship (INF) is a Christian health and development charity. Since 1952 they have had a huge impact serving the most disadvantaged people and communities in Nepal.

As Nepal’s longest serving international NGO they continue to have ambitious plans. It is an exciting time to join INF as they enter a bold new strategic phase for 2026 to 2031.

The most disadvantaged communities in Nepal face a lack of access to healthcare, often walking for days to their nearest health post, or being unable to afford even basic treatment.

Kopila, who was diagnosed with leprosy several years ago, is a patient at INF’s Green Pastures Hospital in Pokhara, Nepal.

“Whenever I have to come back to Green Pastures I am grateful that all of the treatment is free, and I am happy because everybody there cares for me and loves me.”

We are looking for a Supporter Engagement Officer to join INF’s small, passionate UK team. This is a fantastic opportunity to connect with INF’s committed UK supporters who resource and pray for the work of Nepali organisations which support people to overcome the barriers they face due to issues such as disability, poverty, gender or caste.

Please note that this is a full time role, part-time hours will also be considered (a minimum of 30 hours per week).

If this sounds like the role for you, we would love to hear from you.

The Role

As Supporter Engagement Officer you will play a key role in the stewardship of INF supporters. Reporting directly to the Head of Fundraising and Communications, you will support the team to deliver the highest level of supporter engagement.

The main responsibilities will include:

• Creating high-quality content, including prayer resources, to communicate effectively with supporters.
• Managing content for INF’s website, social media and e-marketing campaigns.
• Being a first point of contact, handling supporter enquiries by email and on the phone.
• Timely and appropriate acknowledgment of donations.
• Participating in team prayer and reflection as part of the wider staff team.

The Person

We are looking for a practising Christian, as set out in the occupational requirement for this position.

You must align with the values of INF and be committed to your faith. It is key that prayer is important to you both personally and professionally.

We are looking for someone with the ability, or drive to learn, to write creatively and develop new skills in digital marketing. You must be an adaptable person who thrives within a small team.

Proven experience of engaging with supporters is also vital, as well as exceptional written and verbal communications skills.

As a faith-based Christian charity, it is a genuine occupational requirement for applicants to have a personal commitment to the Christian faith. See the recruitment pack for more details.

Why INF?

INF UK has a small, supportive, connected team where ideas are welcomed and suggestions are encouraged. It is a real privilege to work with INF’s partners in Nepal, and a fantastic opportunity to learn about various projects and their delivery.

There is a genuine culture of learning and a real opportunity for development, especially at a unique phase of the charity’s long history as they work towards a new strategy.

INF places an emphasis on professional development and training to enable you to fulfil your role. They support employees in their desire to further their qualifications and careers, including offering opportunities to undertake training courses and attend conferences or events.

The charity offer agile working for all staff members which includes options for flexible working hours.

The charity’s other benefits include:

• Generous pension plan with employer contribution of 10%
• Option to buy extra annual leave
• Group Life Insurance for all employees

Please note that INF are unable to provide sponsorship for this position. All offers of employment are made subject to proof of eligibility to work in the UK and satisfactory employment screening, a basic DBS Check, and three references satisfactory to INF UK (including one reference from a church leader or someone able to speak to your Christian faith).

Interviews will be in Birmingham on Wednesday 23rd September and Thursday 24th September. 

If this sounds like the opportunity for the next phase of your career, then apply here, or contact Leanne or Jen at Charity Horizons for more information. 

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief (save where a genuine occupational requirement applies, as set out above), gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Big ideas. Bold experiences. Real impact.

MCI UK is an engagement marketing agency that brings strategy, creativity and delivery together to help organisations connect meaningfully with the audiences that matter most.

Managing Editor EuroTimes and ESCRS Today Remote:UK and Europe

Initial one year contract: Approx. 25-30 hours per week

Salary: Up to £80,000 (pro-rated for 25-30 hours per week) 

This is a new role. We are seeking an experienced and strategically minded Managing Editor to lead the development, production and delivery of EuroTimes and ESCRS Today on behalf of one of our clients, the European Society of Cataract and Refractive Surgeons (ESCRS), one of the world's leading ophthalmology societies.

EuroTimes and ESCRS Today play a central role in communicating with ESCRS members, supporting professional education, promoting ESCRS initiatives and showcasing developments across ophthalmology. You will be part of the MCI team working in close collaboration with the ESCRS Medical Editors, Editorial Board, Society leadership and a network of contributors,

If you thrive with a high degree of autonomy, in a role that requires strategic thinking and stakeholder management, with responsibility for both the editorial direction and operational delivery of the publications, we are keen to hear from you.

What we are looking for:

· Experience in medical communications, scientific publishing, editorial management or a related field.

· Experience developing and delivering editorial strategies and content programmes.

· Experience managing publication production workflows, editorial schedules and publication deadlines.

· Strong writing, editing, communication and organisational skills.

· Project management and stakeholder management skills.

· The ability to manage multiple stakeholders and coordinate input from senior clinical experts and professional  volunteers.

· Experience managing freelance writers, contributors and external suppliers

How to Apply:

Download further details of the position from our website:

Marylebone Executive Search

Apply online with a full Curriculum Vitae detailing your skills and experience. In addition, supply a two-page letter of application clearly outlining your motivation to undertake the role and how you meet the competencies required for the position as stated in the Person Specification.

For an informal confidential discussion call Richard Evans on +44(0)7958 984161 or Kevin Everett on +44(0)7771 783265

Closing date for applications: 20 September 2026

Long List interviews: 22 September – 2 October 2026

Short List interviews: Early October 2026

Final Panel Interviews: Early October 2026

To find out more visit:                 ESCRS/EuroTimes websites and MCI UK website

Type: Fixed term contract

Duration: 2 years

Location: A mix of working remotely and in the McPin office (Bethal Green, London)

Salary: Starting from £46,637 per annum FTE (point 22)

Hours: 37.5 hours per week

Do you want to ensure mental health research has a real-world impact?

Can you lead strategic communications that influence researchers, policy makers and the public?

Are you an experienced, values-led communications leader who can support and inspire a busy team?

The McPin Foundation is looking for a Senior Communications Manager to lead our communications function at an exciting point in our growth. This strategic, hands-on role suits someone with excellent communications skills and strategic leadership and communications experience.

McPin is a mental health research charity working to transform how research is done by putting the expertise of people with lived experience at its heart. We believe this makes research more relevant, meaningful and likely to create real-world change. Recent work has included young people’s mental health, digital mental health and virtual reality, inequalities, data sharing and artificial intelligence.

As Senior Communications Manager, you will ensure McPin’s work reaches the right audiences and has the greatest possible impact. You will lead our communications strategy, support influencing and impact work, and help colleagues translate complex research into engaging and accessible content.

You will manage and develop a communications team (two people), oversee consultants for specific projects, and work closely with colleagues, partners, people in our networks and external stakeholders. As part of the charity’s senior leadership, you will help shape organisational strategy, strengthen internal working practices and support other McPin colleagues to develop their own media and communications skills.

You will support delivery of McPin’s communications strategy, strengthen how we capture and demonstrate impact and grow our supporter base. You will bring strategic confidence, creativity and practical delivery skills, whilst working in a way that reflects McPin’s values.

Currently, most staff at the McPin Foundation are working remotely, although office spaces in London are open and available for use. This post will involve a mix of working remotely and working in London.

Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviours. We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.

We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme and healthcare cash plan with Hospital Saturday Fund. Please see the full Job Description on the McPin Foundation website for more information.

The closing date for applications is Monday 21st September 2026 at 9.00 am. The first stage of Interviews will take place week commencing 28th September.

To apply please visit The McPin Foundation website to download the job description and application form. In line with our values, McPin does not use AI in its recruitment processes, all applications will be read by our team.

Queries to Vanessa Pinfold if you have any questions about the post.

We are recruiting for a temporary Learning Programme Officer for a high-profile social welfare charity, you will be helping to develop, deliver and evaluate a range of educational content, resources and events for the Teaching Learning Programme, which seeks to educate and engage young people (up to the age of 18) across the UK.

Hybrid working, Min 2 days in the office Wednesday is essential and a Current Enhanced DBS is essential.

The Role:
Plan and produce inspiring, relevant and engaging educational content (e.g. assemblies, lessons) which reflect diverse audiences .
Alongside the Learning Programme Manager, brief and commission educational materials with external partners to agreed objectives.
Work with Digital team to write, edit and manage content within the Teaching webpage.
Manage digital resource library including upload, and ensure resources are accessible on the Teaching webpage and other associated (external partner) webpages.
Research ways of improving the webpage, films collection and resources by reviewing existing activities to determine gaps and potential development areas in e-learning provision.
Support in commissioning audience surveys and generating reports with Learning Programme manager.
Work with colleagues across the organisation (Brand, Digital) to ensure that the appropriate marketing and communications plans are in place.
Write and produce promotional materials including posters and digital marketing assets
Maintain accurate records of income and expenditure against the learning budget and ensure agreed targets and performance indicators are met.


The Candidate:
Knowledge of the National Curriculum, the Curriculum for Wales framework and the UK education system, from a school or relevant education sector role
Proven project management skillset - ability to manage conflicting priorities and work to tight deadlines.
Proven experience of taking ideas from concept to finished product.
Relationship management experience and skills, including the ability to represent the organisation effectively to a wide range of external stakeholders, including ability to engage with children and young people.
Experience and knowledge of monitoring financial budgets, processing payments and maintaining accurate expenditure detail.
Experience with IT packages including Microsoft Teams, OneDrive and Office 365 (Outlook, Word, Excel, PowerPoint), content management systems and relevant social media platforms (e.g., Facebook, Vimeo, YouTube).

Digital Marketing Coordinator (PETA France)

Your writing engages and inspires. You are creative, innovative, and digitally savvy, with a strong instinct for what performs well online. You know how to create compelling social media content, build engaged audiences, and use digital platforms to start conversations that inspire people to take positive action for animals. You are comfortable editing short-form video, following social media trends and influencer culture, and reacting quickly to relevant cultural moments. If you are passionate about animal rights and excited by the challenge of making PETA France’s social media presence more creative, timely, and effective, PETA would love to hear from you.

Objective:

To inspire millions of people to take positive action for animals through compelling social media content, digital storytelling, online engagement, and blog posts.

Contract Type:

Contractor

Location:

Remote, preferably based in Paris

Pay:

€20 per hour

Primary Duties:

• Develop original, creative, and compelling content for social media, including posts, captions, graphics, short-form videos, stories, reels, and platform-specific content.
• Monitor social media trends, influencers, cultural moments, and breaking news, and suggest timely ways for PETA France to respond in a way that challenges speciesism and advances animal rights.
• Edit short-form video content for social media, adapting materials for platforms such as Instagram, TikTok, Facebook, and X.
• Identify opportunities to work with, engage, or respond to influencers, creators, and public figures relevant to PETA France’s campaigns.
• Facilitate online conversations about animal rights, vegan living, cruelty-free fashion, and PETA’s campaigns in a confident, informed, and engaging way.
• Plan, write, and build new blog posts on PETA France’s website, focusing on vegan food, cruelty-free fashion, animal rights news, and campaign priorities.
• Research campaign-related information for web features, social media posts, influencer engagement, and digital campaign materials.
• Track and analyse web traffic, social media performance, video views, engagement, and campaign results, adapting strategies based on findings.
• Partner closely with PETA France's campaigns and press teams to maximise the online impact of campaigns, investigations, media moments, and other projects through creative content, timely social media engagement, and digital storytelling.
• Work with international PETA entity teams to share ideas, adapt campaign materials, and help ensure that digital campaigns are timely, creative, and effective.
• Help coordinate and attend Paris-based events when needed, such as demonstrations, actions, and celebrity photo shoots.
• Monitor social media outside standard working hours when necessary, including evenings or weekends during urgent campaigns, breaking news moments, or major campaign launches.
• Perform any other duties assigned by the supervisor.

Qualifications and Skills:

• Native or near-native French speaker with at least conversational English
• Excellent French writing skills and an understanding of what resonates with people online
• At least two years of professional experience in running social media accounts on platforms such as Twitter, Instagram, Facebook, and TikTok and an understanding of the unique benefits and challenges of each platform
• Proven ability to deliver creative, engaging, and compelling digital content
• Comfortable editing short-form video for social media and adapting content for different platforms.
• Knowledge of animal rights issues and commitment to and enthusiasm for PETA’s objectives
• Extremely social media-savvy, with a strong awareness of platform trends, influencer culture, memes, cultural moments, and emerging formats.
• Good eye for design and confident user of Canva or photo and video editing tools
• Strong understanding of how to use timely, provocative, and creative content to challenge speciesism and promote animal rights
• Strong analytical abilities and experience measuring the effectiveness of social media, video, web, or digital campaigns.
• Comfortable working in a fast-paced environment with a large workload and shifting priorities.
• Willingness to monitor and respond to social media activity during evenings or weekends when necessary.
• Strong work ethic with a focus on efficiency and exceptional attention to detail
• Proactive attitude and the ability to think creatively and come up with new ideas for promoting PETA’s core mission
• Knowledge of animal rights issues and commitment to and enthusiasm for PETA’s objectives.
• Proven ability to work independently as a contractor while collaborating effectively with colleagues across teams and countries
• Adherence to a vegan lifestyle strongly preferred.

Social entrepreneurs scaling their ventures face a specific set of challenges including income generation, hiring, governance, hard calls about growth and risk, all alongside scaling their social impact. We’re recruiting learning and enterprise development managers who’ve lived that journey themselves, to bring first-hand credibility and challenge directly to the entrepreneurs on our scale-up and scale-up-plus programmes.

You’ll hold ownership of SSE’s scale-up approach, shaping our learning content on strategy, profitability and the systems that hold a growing venture together – grounded in what actually works, not just what’s written down. Facilitation sits at the heart of this role. You’ll design and deliver learning programmes and group sessions for cohorts of entrepreneurs as well as leading 1-2-1 coaching and diagnostics, and delivering Action Learning Sets, SSE’s long-standing peer-coaching method (training provided).

We’re looking for people who’ve founded or led a VCSE with an annual turnover of £100,000 or more and held financial accountability such as statutory reporting to the Charity Commission and, where relevant, Companies House, reporting to a board or funders, and making hard calls about growth, income and risk.

You’ll succeed in this role if you believe in what social entrepreneurship can achieve and want to turn your experience into supporting social ventures to scale and create more impact in their communities and beyond

Lead Trainer and Facilitator — Programme Delivery

Salary: £40,000 – £45,000 depending on experience
Contract: Fixed term, 12 months
Hours: Full-time (37.5 hours per week)
Location: Home-based, with regular travel across England (approx. 8-10 days/month)
Closing date: 8 September 2026, 6pm BST

We're looking for a passionate and highly skilled individual to lead our training and facilitation function: not just delivering sessions, but owning the standards, quality, and people behind them.

You'll work closely with a Co-CEO in a genuine co-design model, holding complex, emotionally charged group dynamics with confidence, and building the systems and people that keep our delivery consistent and strong.

The single most important thing we're looking for: real experience facilitating resistant, defensive, or emotionally guarded groups, and the ability to hold discomfort in the room without softening content or letting avoidance take over.

We welcome applicants from non-traditional routes into this work, including activism, advocacy, and lived experience, provided you can evidence it.

Full details, including the person specification and how to apply, are in the attached job description. Please read it before applying, as our application process asks for specific evidenced examples rather than a general cover letter.

We strongly welcome and encourage applications from people who are Black, Asian and otherwise racially or ethnically minoritised, disabled, LGBTQ+, or from communities underrepresented in sexual and reproductive health and rights and the charity sector.

Note: all applicants must already have the right to work in the UK. We cannot sponsor visas.

MEMBERSHIP MARKETING & INSIGHT MANAGER

18 hours per week (flexible working considered)  Fixed-term contract - 6 months (with potential to extend)

£36,000-£40,000 FTE (£17,600-£19,600 pro rata)

Hybrid working - based at Westonbirt Arboretum, Gloucestershire

Use insight to shape the future of one of Gloucestershires most loved membership organisations.

Friends of Westonbirt Arboretum is an independent charity that inspires people to value and protect trees. With more than 39,000 members, we support the conservation, education and public enjoyment of Westonbirt, The National Arboretum.

We're looking for an experienced marketing professional who enjoys understanding people as much as promoting products. This is a new strategic role that will help us better understand our members, improve their experience and ensure our marketing activity is driven by evidence rather than assumption.

This isn't a traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer.

About the Role

This is a new strategic role designed to transform how Friends of Westonbirt Arboretum understands, engages and retains its members. We have an established membership of over 39,000 supporters with insight data surrounding this. We're looking for someone who can turn that insight into action— using evidence to improve the member experience, strengthen retention and shape marketing activity that delivers measurable impact.

This is not a traditional marketing communications role. You won't be expected to create artwork, build websites or write every communication. Instead, you'll lead the planning, insight and coordination that ensures the right activity happens at the right time through internal colleagues, Forestry England and external suppliers.

Summary of the role

Working closely with the Head of Income Generation & Engagement, you'll:

• Analyse membership and visitor data to identify trends, opportunities and areas for improvement.

• Develop audience segmentation and retention strategies.

• Improve the end-to-end member journey, from joining through to renewal and long-term engagement.

• Coordinate key marketing projects, including digital developments, membership renewals and customer experience improvements.

• Oversee marketing planning, member communications and website content in partnership with colleagues and external suppliers.

• Produce clear insight and reporting to support strategic decision-making.

About you

You'll bring experience of using customer insight to improve marketing performance and customer experience.

You'll be confident:

• analysing CRM or membership data

• translating insight into practical action

• managing multiple projects and stakeholders

• coordinating agencies and external suppliers

• improving customer journeys and digital experiences

• communicating recommendations clearly and influencing others.

Experience within a membership organisation, charity or visitor attraction would be advantageous, but is not essential.

Why join us?

This is an opportunity to shape a newly created role with genuine strategic influence. You'll help improve the experience of thousands of members while supporting the conservation and enjoyment of one of the world's finest tree collections.

We offer flexible and hybrid working, a supportive team environment and the opportunity to make a lasting impact within a respected conservation charity.

Key Responsibilities Membership Insight & Strategy

• Analyse membership and visitor data to identify trends, opportunities and risks.

• Develop audience segmentation with appropriate retention strategies based on evidence.

• Produce regular insight reports and dashboards to inform decision-making.

• Recommend marketing interventions based on behavioural and demographic analysis.

• Help determine what additional customer insight should be collected and why. Membership Journey & Customer Experience

• Take ownership of the end-to-end member journey.

• Identify opportunities to improve acquisition, onboarding, renewal and long term engagement.

• Lead projects to improve customer experience across digital and physical touchpoints.

• Ensure customer journeys are intuitive, efficient and evidence-led. Marketing Project Management Coordinate and oversee delivery of key marketing projects including:

• membership renewal improvements

• website user journey optimisation

• family membership implementation

• digital membership developments

• member communications Content, Publications & Digital

• Oversee website content, user experience and digital content planning.

• Coordinate e-newsletters, blog programme, member magazine, editorial planning, campaigns, marketing collateral and external design commissions.

• Coordinate technical improvements with external suppliers and internal teams.

• Ensure all communications support organisational priorities and member engagement. Supplier & Stakeholder Management

• Manage external agencies and suppliers.

• Coordinate delivery with Forestry England colleagues. Supplier & Stakeholder Management

• Brief and manage external agencies.

• Coordinate work with Forestry England colleagues.

• Manage project timelines.

• Monitor delivery and quality.

• Ensure resources are used efficiently. General Responsibilities

• Champion evidence-based decision making.

• Embed continuous improvement.

• Support wider organisational objectives.

• Comply with organisational policies and procedures. Person Specification Essential Experience

• Experience developing marketing strategies informed by customer insight.

• Experience analysing CRM or membership data.

• Experience improving customer journeys or user experience.

• Experience managing multiple projects simultaneously.

• Experience briefing and managing agencies or suppliers.

• Experience working across multidisciplinary teams. Essential Knowledge

• CRM and customer segmentation.

• Customer retention principles.

• Website usability and digital customer journeys.

• Email marketing.

• Marketing performance measurement.

• Data interpretation and reporting.

Essential Skills

Strategic thinking - Able to translate insight into practical marketing interventions.

Analytical - Confident interrogating data and identifying meaningful trends.

Project management  - Able to coordinate multiple stakeholders and deliver improvements.

Communication - Excellent written and verbal communication. Able to influence senior colleagues and present recommendations clearly.

Organisation - Excellent planning and prioritisation skills.

Desirable

• Membership organisation experience.

• Charity sector experience.

• Visitor attraction or heritage experience.

• Experience with CRM systems such as Raiser's Edge.

• Google Analytics or similar reporting tools.

• Understanding of accessibility and user-centred design.

Personal Attributes - We're looking for someone who is:

• Curious and inquisitive.

• Commercially aware.

• Collaborative.

• Pragmatic.

• Confident making recommendations.

• Comfortable working independently.

• Motivated by improving customer experience.

• Interested in using evidence rather than assumption.

Success Measures

• Produced a membership insight dashboard.

• Developed a data-led retention strategy.

• Reviewed and improved the membership renewal journey.

• Coordinated implementation of agreed digital improvements.

• Established an annual editorial and communications plan.

• Improved reporting and marketing decision making across the organisation.

Charity People is delighted to be working with Florence Nightingale Foundation to recruit for an interim Head of Communications and Marketing to join their talented and passionate team.
Working across the UK and globally, Florence Nightingale Foundation is dedicated to supporting nurses and midwives to improve care and save lives.
Through innovative leadership development programmes, scholarships, research, and professional networks, the organisation empowers nursing and midwifery professionals at every stage of their careers to lead, influence healthcare policy, and drive positive change across health and care systems.
Inspired by Florence Nightingale's legacy, the organisation champions excellence, inclusion, and compassionate leadership to improve patient outcomes and strengthen the future of healthcare.

Interim Head of Communications and Marketing
Contract: Interim seven month contract, working on a full time basis
Salary: £52,840 per annum
Location: Hybrid role working between home and Florence Nightingale Foundation's Head Office in London Bridge at least two days per week
Closing date for applications: 9am on Friday 25th September
Interviews: week commencing 5th October

As interim Head of Communications and Marketing you will be hands-on and delivery focused and will play a key role in strengthening the Foundation's profile, reach and influence during a critical period for the organisation.
You'll line manage a Communications and Marketing Officer and work as part of a small team to ensure that communications and marketing activity supports the organisation's programmes, membership, fundraising, policy and stakeholder engagement objectives.

Core responsibilities within the role will include:

• Lead and manage a clear communications channels strategy ensuring that all audiences are defined and that channels are maximised for the optimal outcome.
• Increase reach by identifying and targeting new and existing audiences and growing brand awareness, strength and perception
• Oversight and responsibility for all FNF official social media channels and content management, including supporting the Communications & Marketing Officer with posting and content creation
• Lead on managing and maintaining FNF's website, ensuring it is up-to-date, user-friendly, and aligned with branding and messaging guidelines
• Develop and oversee multi-channel digital marketing and stakeholder engagement campaigns and projects, working closely with colleagues across the organisation
• Oversee the writing and delivery of promotional materials and publications including newsletters to key stakeholders, as well as impact and annual reports
• Lead on media opportunities and relationship management with the press, proactively seeking new PR opportunities and preparing and disseminating press releases
• Oversee a continuous record of Florence Nightingale Foundation media and social media activity
• Ensure consistency across FNF brand and all communications; helping to cement the Foundation as the 'go to' organisation for the nursing and midwifery professions
• Support fundraising team by leading on key donor stakeholder communications
• Monitor the external environment to develop a good understanding of the political landscape, emerging trends in health and social care and the ambitions of other nursing and midwifery charities
• Coordinate and attend relevant external sector events to support marketing activity, raise the profile of the Florence Nightingale Foundation, and identify opportunities for stakeholder engagement and content generation
• Work with the Head of People and Operations to lead internal communications support and messaging
• Ownership of the marketing and communications budget, including inputting into setting the annual budget and quarterly re-forecasts, and tracking monthly expenditure
• Offer advice and guidance to the wider team on communications and marketing, encouraging content gathering and building storytelling skills

We'd love to hear from individuals with the following skills and experience:

• Previous communications and marketing experience with responsibility for leading strategy and content planning and delivery
• Experience of, or demonstrable evidence of the capacity to, manage a small team
• Demonstrable experience of using digital channels, analytics and audience insight to plan, deliver and improve communications and marketing activity
• Experience using email, web content, CMS, CRM tools and creative software to produce engaging multimedia and visual content
• Copywriting and editing skills, desirably within communications or marketing in a charity, health or an educational context
• Experience of applying and advising on brand identity
• Excellent communication skills, able to develop engaging stories using a range of communications channels
• Highly organised with ability to prioritise effectively and complete work on time.
• Sound judgement and confidence in advising senior leaders on communications, reputation, media handling and stakeholder engagement

If you have the following skills and experience we'd love to hear from you! Please reach out to Alice Wood at Charity People today with a copy of your CV to get the process started. If your experience matches what we're looking for, we'll be in touch to arrange a phone call.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Mid Kent Mind is a local, independent, mental health and wellbeing charity providing a safe environment for individuals where everyone is valued. We improve the lives of those in our community by building their resilience and giving them hope for a better future. We strive to tackle stigma and discrimination through projects that promote a better understanding of mental health. Our vision is for a community where all individuals are accepted, included and supported to thrive. We aim to ensure that the needs of each individual who experiences a mental health problem, are met with the best possible support and outcome.

As our Communications and Fundraising Coordinator you will lead on the management and growth of Mid Kent Mind’s social media channels (including Facebook, Instagram, LinkedIn), developing engaging content that raises the profile of the charity and connects with a range of audiences.

You will lead on delivering individual giving programmes, including regular giving, one-off donation campaigns, and donor stewardship communications.

You will create, schedule and monitor social media content in line with Mid Kent Mind’s brand guidelines, using scheduling and analytics tools to optimise performance.

You will support the development of website content including news articles, blog posts, service information pages, and fundraising campaign pages.

You will help to develop and distribute donor communications including thank-you messages, and impact updates using email marketing platforms.

You will assist with the creation of marketing materials across digital and print channels - including digital graphics, leaflets, posters, and e-newsletters to support campaigns, fundraising events and services.

To find out more please read the full job description and additional information document.

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