Content jobs
The Youth Endowment Fund
Head of Digital Communications
Reports to: Director of External Affairs and Youth Understanding
Salary: £67,800
Location: Central London or Hybrid*(see below)
Contract: 2-year fixed term contract
Closing date for applications: 12pm, Tuesday 7th April 2026
Interview dates: Week commencing 20th April 2026
About the Youth Endowment Fund (YEF)
All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope.
But it doesn’t have to be this way.
The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it.
Communications at YEF
The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we’re smart about using digital tools to reach a growing, diverse audience across society.
We need professionals working across our sectors — youth-workers, police officers, social workers, policymakers, headteachers, and more — to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity.
We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence.
We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling.
As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors — education, youth justice, youth sector, children’s services, policing, health — and mobilising a movement to keep children and young people safe.
Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content — from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention — and trust what we have to say.
You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act.
Key Responsibilities
- The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast.
- You will further develop YEF’s existing digital marketing strategy into a national campaign across 2026-2029 for mobilising the evidence to prevent violence affecting children and young people.
- You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer – to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content.
- You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF’s products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector.
- To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement — views, likes, comments and shares — online.
- To help secure and convert high-profile digital communications opportunities for the team in representing YEF’s work, including podcast and video placements.
- To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement.
About You
You are this sort of person:
- You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences – without oversimplifying. You bring clarity where others bring jargon.
- You get things done. You’re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard.
- You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation’s audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate.
- You think big and adapt fast. You’re a strategic thinker who can see the big picture without losing sight of the detail. You’re logical, creative, and open to challenge – always testing and refining your ideas.
- You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen.
- You pay attention to what is happening in the world. You’re plugged into current affairs, technological trends and media conversations, particularly when it comes to British society.
- You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values.
You have:
- A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world.
- Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change.
- Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business.
- Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems.
- You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in.
- A track record of producing video – such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X.
You may have the following, but they are not necessary:
- A qualification in digital marketing.
- Past experience of using Salesforce for marketing campaigns.
- Experience of working in or close to one or more of our priority sectors: education, youth justice, youth sector, children’s services, policing and health.
- Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation
While it’s not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence.
It’s important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
This position will require a DBS check to be performed, but a record is not a block to performing this role.
Hybrid Working Details
The office is based in Central London, but you don’t have to be. Those living in London and within the 32 London Boroughs are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please send a CV and a cover letter answering the specific questions below, along with the completed monitoring form, by clicking the "Apply for this" button by 12pm, Tuesday 7th April 2026.
Application Questions
- Why are you drawn to work at the Youth Endowment Fund and why do you care about our mission? (400 words max)
- Tell us about your experience of leading a digital communications team? (400 words max)
- Tell us about your experience of creating and implementing a digital strategy within an organisation to engage a large audience. Please be clear about how you measured your success? (400 words max)
Interview Process
Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place from the week commencing 20th April 2026
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
- £1,000 professional development budget annually
- 28 days holiday plus Bank Holidays
- Employee Assistance Programme – 24hr phone line for free confidential support
- Volunteering days - 4 half days per year
- Death in service - 4 times annual salary
- Flexible hours. Core office hours 10am – 4pm
- Financial support including travel and hardship loans
- Employer contributed pension of 5%.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
We are a not-for-profit organisation committed to increasing the diversity and numbers of young people entering engineering and technology to meet the future workforce needs, as well as promoting roles that help us work towards net zero and drive environmental sustainability.
Do you love bringing people together, organising engaging content and helping networks to grow?
Through delivery of an engaging content programme and opportunities to connect and collaborate, this role enables the engineering and STEM outreach community to share practice and improve collective impact, and inspire more young people into engineering and technology careers.
About the role
The Network Engagement Officer supports The Tomorrow’s Engineers Code (or The Code, as we often call it) community. The Code community is a network of 400+ organisations committed to inspiring more young people into engineering and technology careers through STEM (science, technology, engineering and maths) outreach.
The Code brings together organisations of all types and sizes to share ideas, learn from each other, and collaborate to collectively improve the impact of our STEM outreach. We do this by providing them with practical resources, events, regular communications and a supportive LinkedIn group.
The Network Engagement Officer works with the Senior Code Manager to grow, engage and support Code community members (we call them Signatories). The Network Engagement Officer is responsible for growing the community through recruiting and onboarding new members and ensuring high levels of engagement across the diversity of the community through writing and scheduling regular communications to them via email and LinkedIn and delivering an engaging content series to help them collectively improve their outreach, as well as tracking their participation across activity.
The role is London based at our office at 10 Lower Thames Street, London EC3R 6EN and will involve frequent / may involve some travel in the UK (amend as required).We believe that hybrid working has many benefits and are pleased to offer flexible working with a minimum of 40% in the office and the option for a flexible start and end to the working day in our vibrant central London office overlooking the Thames. Further details on our flexible working practices can be discussed at interview or you can reach out to a member of our HR team.
Further details of the role can be found in the job description and person specification.
About EngineeringUK
Our purpose is to drive change so more young people choose engineering and technology careers.
Our vision is that the UK has the diverse workforce needed for engineering and technology to thrive and drive economic prosperity, improve sustainability and to achieve net zero.
Our mission is to enable more young people from all backgrounds to be informed, inspired and progress into engineering and technology.
In the UK, we don’t have enough engineers and demand is going up. So, we need more young people to realise there could be a future for them in engineering and technology. To really thrive, we need a stronger, more diverse and representative workforce and for that we have to do things differently to make engineering more appealing.
We are a not-for-profit working with hundreds of organisations across business, education, professional institutions and the third sector so we can all grow the future talent pool together. We drive that collective effort through research and evidence, leadership, activities for schools and advocacy, with a focus on long-term sustainability.
We guided by a series of values that we apply to all our activity:
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We are inclusive and care about diversity. We understand that we have different needs and create opportunities for everyone's voice to be heard
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We are collaborative. We listen, share and work in partnership to achieve our vision
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We are curious and keen to learn. We challenge ourselves and others to innovate and experiment
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We are insightful. We evaluate what we do and draw on research to make decisions and to improve our collective understanding
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We are driven by a strong sense of purpose. We are determined to make an impact and achieve our goals
About you
Essential Skills / Competencies
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Able to communicate clearly, concisely and professionally across email, website content, LinkedIn and written documents.
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Skilled in planning, scheduling and delivering online events, campaigns or community activities end‑to‑end.
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Able to facilitate conversations and discussions between diverse stakeholder groups, both in person and online.
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Strong team player and able to build positive, professional relationships with a wide range of colleagues and external stakeholders at all levels.
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An interest in equity, diversity and inclusion and STEM
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Commitment to our mission and values, you will be able to engage with our values and work in a way that supports our commitment to equity, diversity and inclusion
Level of experience
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Experience planning, writing and editing high‑quality content such as newsletters, web pages, case studies, social posts and webinar scripts.
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Experience scheduling and organising online events and content
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Experience of managing or working with a network or community online, encouraging participation and discussion
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Experience of relationship building with multiple stakeholders of all levels, both internal and external
EngineeringUK is committed to being an inclusive workplace, where everyone feels they belong.This is supported by the dedicated work we are doing to ensure our policies and practices are inclusive and that our staff are trained to be able to fulfil this commitment.
We value the benefits of a diverse workforce and encourage applications from people of all backgrounds and experiences.Our recruitment process is designed to be as accessible and inclusive as possible and to ensure people are individually assessed regardless of their backgrounds or characteristics.
We are an equal opportunities employer and are open to flexible working, including job share.
Applying for this role
Applications
If you would like to request to submit your application in an alternative format to support accessibility, please let us know.
We want to hear your voice and experience in your application. We acknowledge that you may use AI tools to polish a response, but your application should reflect your experience and voice. All applications are reviewed and scored by our human hiring team. Our system flags responses that it judges to be AI generated and your application may be disregarded if we feel it has been completely AI generated
The deadline for applications is 10:00 am on 30 March 2026.
Interviews
Applications will be assessed against the requirements for the post as set out in the job description and in the ‘about you’ section above.
We are a Disability Confident committed employer. We guarantee an interview to any disabled people who meet the minimum requirements of the role. Additionally, if there are any reasonable adjustments we can make to make this process easier for you then we are happy to do so. Just complete the relevant sections of the online application form.
We aim to notify candidates who have been shortlisted on 2nd April If you have not heard from us after this date, please assume that you have not been successful.
First interviews will be held week commencing 6 April 2026.
What can we offer you?
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Competitive salary
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28 days paid annual leave (plus bank holidays), in addition we normally close for the Christmas week
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Competitive pension (10% employer contribution)
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Annual bonus opportunity
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Flexible working
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A vibrant office with terrace overlooking the Thames embankment and Tower Bridge
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Employee Assistance Programme
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Life Insurance (4 x salary)
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Cycle to Work Scheme
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Long term illness/incapacity insurance cover (permanent health insurance or PHI)
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Annual private health check for employees
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Discounted gym membership
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Yearly flu vaccination
Are you an experienced paid digital media professional, with a passion for inspiring supporters to help people living in extreme poverty fulfil their God-given potential?
If that's you, then Tearfund's Content Team could be the right place for you!
As a Paid Digital Media Manager within the Content Team, you would be responsible for managing Tearfund's paid digital media activity across key channels including social, search, and display. You will use data, insights, and creative performance analysis to drive supporter acquisition, income generation, and digital engagement.
We are particularly looking for a digital media expert with a passion for paid marketing, who has experience in developing paid digital media strategy and managing advertising accounts across Meta, Google Ads, and Microsoft. We are especially keen to hear from those who have in-depth experience in digital fundraising, advertising, and analysis.
Do you have the following experience?
- Managing and developing paid media accounts and strategy for an organisation or company
- Setting up, running, and optimising multiple PPC and paid social campaigns on a concurrent basis
- Line management experience
- Reporting back on campaign results using sources like Facebook Business Manager and Google Analytics
- Working with creatives to upskill in paid digital media content best practice
- Providing training and upskilling on paid media advertising, and communicating results clearly to stakeholders of all levels
Do you have the following skills?
- A strategic approach to channel management and campaign delivery
- Setting up and optimising Meta, Google, and Microsoft advertising campaigns
- Proficiency in the Google data suite (Analytics, Search Console, Looker Studio) and Advanced Excel/Google Sheets
- Managing budgets and the ability to switch between tasks quickly
- Strong understanding of creative performance within digital ads (e.g. testing headlines, images, formats)
- Ability to work cross-functionally with designers, writers, and video editors to develop effective campaign assets
If your skills, experience, and passion match these requirements, we'd love to hear from you!
Hybrid Working: This role offers hybrid working. You'll work from Tearfund's Teddington office and from home, as agreed with your line manager.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
This is a proactive, hands-on role where you’ll develop compelling fundraising content, support high-impact campaigns, and play a key role in growing our Regular Giving programme. You’ll combine creativity with insight — crafting powerful donor communications while using data to improve performance and retention.
As a key member of the Fundraising Team, you will work closely and collaboratively with colleagues across the organisation, including Finance, Client Services, and Communications & Marketing. Your excellent communication and relationship-building skills will be essential as you identify and assess partnership opportunities and ensure these are effectively passed to the relevant fundraising leads for cultivation and development.
If you are looking for a new and rewarding challenge, come and work for Thrive.
Our Fundraising Officer is to be based at Thrive Reading (National Office) with 3 days working from the office and 2 days working from home .
Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification, how you meet Thrive values and what you will bring to Thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
The Outreach Manager is responsible for driving the expansion of the Schools Consent Project’s reach, engagement, and impact across London and the South East. Acting as the organisation’s lead “sales” and business development professional, you will contribute to and manage our strong pipeline of partner schools and organisations, convert leads into confirmed bookings, and maximise long-term engagement.
You will own the end-to-end outreach and partnership journey: from prospecting and lead generation, through relationship development and negotiation, to repeat engagement and retention.
Key Responsibilities
Business Development & Lead Generation
- Develop and execute a proactive outreach and growth strategy to increase workshop bookings.
- Develop and maintain relationships with existing schools; ensure SCP’s workshop content remains responsive and reactive to the emerging concerns of young people when it comes to sex, consent and the online world.
- Generate leads through cold outreach, referrals, events, and campaigns.
- Contribute to and maintain a pipeline of new schools and educational settings.
- Reinvigorate historic relationships with schools.
Account Management
- Convert enquiries and prospects into confirmed programme partners.
- Present the charity’s offer and impact to senior school leaders, safeguarding leads, and decision-makers.
- Manage key accounts and ensure high levels of partner satisfaction and retention.
- Promote additional workshops and programmes where appropriate (eg. teacher training; parent workshops).
- Track booking trends eg. seasonal vs. reactive bookings; develop a communication strategy around each ‘type’ of school, involving timely booking reminders.
Pipeline, Targets & Performance
- Manage outreach targets for bookings, partnerships, and regional coverage.
- Monitor conversion rates, pipeline value, and performance metrics.
- Produce regular forecasts and performance reports.
- Use data and insight to refine sales strategies and improve outcomes.
Marketing & Promotion
- Help develop compelling outreach materials and campaigns.
- Deliver presentations, webinars, and pitches to prospective educational partners.
- Represent the organisation at conferences, networks, and sector events.
- Help gather case studies, testimonials, and impact data to support outreach and fundraising.
Delivery Coordination
- Work closely with our Volunteer Manager and Operations Manager to match supply with demand.
- Ensure smooth handover from booking to delivery.
- Anticipate capacity constraints and manage partner expectations.
Team Leadership & Development
- Contribute to the development of outreach systems, processes, and tools.
- Share insights and learning across the organisation.
- Oversee team members currently managing school outreach.
Person Specification
Essential Criteria
- Proven experience in sales, business development, partnerships, or outreach roles.
- Experience working with schools, education providers, or youth services.
- Track record of meeting or exceeding targets.
- Excellent communication skills.
- Strong relationship management and account development experience.
- Highly organised, with strong CRM and data management skills.
- Ability to work autonomously and drive results.
Desirable Criteria
- Experience working in the charity, education, or public sectors.
- Knowledge of safeguarding and child protection frameworks.
- Understanding of social impact measurement.
Values and Approach
We are looking for someone who:
- Is committed to our mission and values.
- Demonstrates empathy, professionalism, and integrity.
- Works collaboratively and inclusively.
- Is proactive, adaptable, and solution-focused.
Safeguarding and Equality
The Schools Consent Project is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment.
We are an equal opportunities employer and welcome applications from candidates of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Haringey Education Partnership
We are a leading education partnership based in Hornsey, north London, committed to improving outcomes for children and young people. We have +160 member schools across Haringey, Enfield and Waltham Forest.
The Role
The Administrative Officer will play a key role in helping to ensure the smooth running of HEP’s operations, events, and communications, and in delivering the high-quality service that underpins our success. This role reports jointly to the Operations Manager and the Head of Communications & Engagement.
Key Responsibilities
Administrative Support
- First point of contact for schools, clients, suppliers, and visitors triaging issues and responding efficiently and helpfully to queries in person, via phone, and by email
- Monitoring of shared email inboxes across various teams, addressing enquiries in a timely manner
- Work closely with the Operations, Comms and CPD teams to support projects and workstreams
Event / Visitor Coordination
- Prepare and manage meeting rooms and training venues liaising with trainers and delegates
- Assist with the planning and delivery of in-person and online events, including training sessions and conferences
- Create event collateral in a professional and timely manner
CPD Support
- Support with organising, hosting and managing the technical side of virtual and in-person meetings, training and webinars
- Support with the development of CPD promotional material including brochures and flyers
- Support with uploading HEPs training programme and events onto website
Communications and Digital Support
- Website administration support, resolving member queries
- Help in creation and distribution of communication materials, such as flyers, newsletters, brochures,podcasts and content for social media/digital channels
- Work with the Communications Team to ensure consistency in tone, branding, and messaging
Essential Skills and Experience
- Proven experience in an administrative or office support role
- Excellent interpersonal and communication skills, with the ability to interact confidently and professionally with a wide range of stakeholders
- Strong IT proficiency, including Microsoft Office Suite, Google Workspace, Canva, Zoom, Monday, Adobe Suite
- Good numeracy and data-handling skills
- Ability to manage time, prioritise effectively, and work flexibly across multiple tasks
- A proactive, positive, and collaborative approach to work
- A strong commitment to improving life chances for children and young people
Desirable Skills and Experience
- Experience of working in or with schools or education settings
- Experience with event coordination or customer service
- Familiarity with maintaining websites and basic content management systems
Other information
Application Process:
- Interested candidates should submit a CV and a covering letter detailing their suitability for the role.
- Interviews will be conducted as suitable candidates apply and we may hire if we find the right person before the job ad closes.
Working at HEP:
- You will be part of a mission-driven team committed to empowering schools and improving outcomes for children and young people
- You will work in a supportive environment that values learning, innovation, and collaboration
- We offer opportunities for professional development and encourage staff to shape and grow their roles
- We offer 30 days annual leave and a generous pension scheme
- We are an 'in-person first organisation' and this role is in-person/office based, working in Hornsey, north London with the opportunity to visit our member schools and attend events/conferences as required
We are actively seeking diversity of experience academically and professionally, as well as representing the different communities we serve.
This position will be located in the United Kingdom and therefore a successful applicant must have the Right to Work in the UK in order to commence their employment.
HEP is committed to the safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our safer recruitment checks an online search many be carried out in line with Keeping Children Safe in Education.
Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV.
HEP is a not-for-profit, schools-led school improvement company focused on raising outcomes for all children and young people in our member schools.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help shape the future of co‑production in Wales. Join us in turning local learning into national change.
We’re looking for a Programme Coordinator to support our structured strategic involvement support with public services, produce high‑quality case studies and learning outputs, and help us influence national conversations on co‑production. This role sits at the heart of our evolving programme, connecting local insights to the wider policy landscape and supporting better co-production and involvement practice across Wales.
You will help gather and communicate learning from our local work with Public Services Boards (PSBs) and other partners, contributing to a clear, national picture of how co‑production is working in practice. You will work closely with the Programme Manager, associate consultants and local contacts to support project delivery, events, and sharing learning outputs.
Contract type: Fixed term (until 31 August 2027)
Hours: 30 hours per week, flexible working patterns
Salary: £30,000 per annum pro rata (£24,324 per annum actual), plus work from home allowance of £26 per month
Annual Leave: 25 days per annum pro rata (20 days actual), plus 8 statutory Bank Holidays and a 2-week office closure at Christmas
Location: Remote, with travel for meetings across Wales (Wales-based applicant preferred)
Brief person specification
Knowledge and experience
Experience of coordinating projects or programmes involving multiple partners.
Experience of writing clear and engaging content (e.g. blogs, case studies, articles, reports).
Experience of organising online and/or in‑person events.
Experience using digital tools for communication, coordination and collaboration (e.g. Google Suite, WordPress, social media, CRM/contact lists).
Skills and attributes
Strong written and oral communication skills in English.
Strong organisational skills, including the ability to prioritise effectively and manage several concurrent tasks.
Able to interpret information, identify learning and present it clearly.
Ability to build and maintain trusting, professional relationships with a wide range of partners.
Attention to detail in written materials, data handling and resource preparation.
General
Commitment to co‑production, involvement and social justice.
Comfortable working independently, drawing on your own initiative.
Curiosity, empathy and a willingness to learn from others.
Able to work well as part of a team and to work on a range of collaborative projects to advance the work of the network.
Recruitment pack, including full role description and person specification, is available when clicking "Apply Now" below.
As part of your cover letter, please submit a statement addressing the full criteria as listed in the recruitment pack.
For a fairer and more sustainable Wales where everyone has a voice that is heard.
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
We are looking for an experienced and creative communications generalist who enjoys working across a wide range of activities and can bring our mission to life through powerful storytelling and effective communications.
In this role, you will ensure that the charity’s mission, values and key messages are reflected clearly and consistently across all communications. You will be confident working with the press and welcoming high-profile visitors, helping to raise the profile of our work and the people we support.
As a small charity, we value creativity and initiative. You will enjoy finding innovative ways to maximise impact, using a mix of media, digital channels and partnerships to share our story and reach new audiences.
Working closely with colleagues across the organisation – including the people who use our services – you will help ensure our communications are authentic, inclusive and grounded in real experiences.
You will also collaborate closely with colleagues in the Fundraising team to develop and deliver a series of innovative fundraising and awareness-raising campaigns, helping to engage supporters, grow income and increase understanding of our work.
Our strategy focuses on developing services in new ways, involving clients in every aspect of our work and strengthening collaboration across the sector. The Communications Manager will play a key role in helping the organisation communicate more effectively, building communications confidence across the team, and supporting the growth of our fundraising activity.
This role is a 12 month FTC.
Salary: £44,181 - £50,461 (scale points 29 – 35)
Closing Date: Sunday 19th April
Interview Date: Tuesday 28th April
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 404 is looking for an experienced and ambitious Fundraising & Engagement Manager to lead and grow our fundraising and engagement activity—helping us provide vital support to people with learning disabilities and their families.
You will oversee the development and delivery of innovative fundraising initiatives, donor stewardship, and engagement campaigns, ensuring sustainable growth and increased visibility for the organisation. As an expert in your field, you will work collaboratively across teams and with external partners, to champion Centre 404’s mission within local communities and beyond.
About the Role
This is an exciting opportunity to take ownership of Centre 404’s fundraising strategy and drive innovative approaches across individual giving, corporate partnerships, trusts and foundations, and community fundraising. You will play a key role in shaping our income generation, increasing our visibility, and maximising our impact.
Key Responsibilities
- Lead Fundraising Strategy - develop and deliver a dynamic fundraising strategy across multiple income streams. Identify new opportunities and drive year‑on‑year income growth.
- Engage & Inspire Supporters - build strong relationships with donors, corporate partners, and local communities. Create compelling fundraising campaigns, events, and cases for support. Nurture long‑term supporter loyalty, including legacy and in‑memory giving.
- Secure Grants & Manage Bids - research and secure funding from trusts and foundations. Monitor reporting requirements and maintain excellent funder relationships.
- Grow Community & Corporate Partnerships - network widely to raise Centre 404’s profile. Secure financial support, gifts in kind and employee engagement. Support individuals and teams to succeed in their own fundraising efforts.
- Strengthen Communications & Impact - work with the Communications Team to create engaging digital content and newsletters. Champion consistent, mission‑driven messaging across all platforms.
- Lead with Purpose - Embed a fundraising culture across the organisation. Implement a CRM system to manager data effectively. Contribute to organisational strategy as a member of the management team.
About You
- Substantial experience in fundraising from at least one of the following: trusts and foundations, corporates or individual giving.
- Substantial understanding of charity sector regulations, compliance requirements, and ethical fundraising standards.
- Knowledge of donor stewardship and supporter engagement strategies.
- A track record of achieving and exceeding fundraising targets.
- Strong communication skills with the ability to craft persuasive proposals and campaigns.
- Excellent project management, data monitoring, and CRM experience.
- A proactive, innovative mindset and a commitment to equality, diversity, and inclusion.
Centre 404 is a warm, values‑driven organisation with a rich history of supporting people with learning disabilities for over 70 years. We are collaborative, ambitious, and committed to creating life‑changing impact for families across North London. We will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and we are looking to recruit people who share these values. All offers of employment are subject to a relevant DBS check, proof of eligibility to work in the UK and satisfactory references covering a five year period.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the job description and person specification in your statement and explain how you meet the criteria.
The client requests no contact from agencies or media sales.
We are looking for a Senior Graphic Designer to join our award-winning Content and Creative team at Friends of the Earth.
You’ll be an experienced designer bursting with creative ideas and passionate about using your skills to tell compelling stories that inspire people to take action. You’ll have the ability to develop our visual brand, to lead on the production of bold, audience-centric concepts, and to work closely with videographers and copywriters to support the organisation’s ambitious campaigning, activism and fundraising goals.
You will also line manage the Midweight Graphic Designer and oversee all graphic design output to ensure it is high quality, rooted in insight and delivered on time.
Key Skills and Attributes:
You’ll have a strong portfolio that demonstrates high-quality, impactful design tailored to different audiences and objectives. You will be confident in developing innovative concepts that work across multiple digital and print channels, and in managing a variety of design projects.
You will also be experienced in commissioning freelancers and line-managing or providing mentorship to team members, as well as possessing top-notch stakeholder communication skills and the ability to interrogate a brief.
The team:
This role is on the Content and Creative team, which sits in the Engagement directorate.
The team consists of 9 roles:
Head of Content and Creative (line manager for this role)
Senior Graphic Designer (this role)
Midweight Graphic Designer (line report of this role)
Creative Producer (film and photography)
Videographers x 2
Digital Product Manager
Digital Developer
Content Designer
We work with a variety of teams across the organisation, including Income Generation, Campaigns, Activism and Marketing to produce engaging creative, web content and digital products for paid, owned and earned channels – so no two days are the same.
Our goal is to develop the most impactful content possible to support the organisation’s urgent and exciting mission: a greener, fairer future for everyone. We need creative experts who are passionate about fighting for people and our planet to help us reach new audiences and inspire powerful collective action.
Closing date: Monday 30th March 2026 (23:59)
Hours: Full time (30 hours over 4 days)
Location: Flexible across England, Wales and Northern Ireland
(London salary applicable to candidates who live in London or are based in the London office a minimum of two days a week)
Please note we only accept applications via the Friends of the Earth Application System.
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Policy and Advocacy Manager
Position Type: Maternity Cover
Reports to: Founder/Chief Executive
Based at: School Food Matters, Blackfriars Settlement 9 Rushworth Street SE1 0RB (At least three days per week in the office)
Salary: £40,500
Working Hours: 9am-5pm (flexible)
Pension: School Food Matters pays pension contributions at 7% of pensionable earnings
Holiday: 31 days including bank holidays
School Food Matters is closed between Christmas and New Year
Job Purpose
· To lead and shape School Food Matters’ policy and advocacy strategy, ensuring our voice influences national and local decision-making on school food and food education
· To design and deliver campaigns that support and advance SFM’s mission
· To line manage the Press and Communications Officer and Policy and Communications Assistant
Key Tasks
· Lead and provide strategic input to campaigns, convene groups and partnerships
· Represent SFM at external meetings and coalitions such as the School Food Review
· Monitor, analyse and interpret relevant research, policy developments and news, identifying implications or opportunities for SFM
· Oversee the strategic direction of SFM’s external affairs and communications, ensuring all policy, campaigns, and public messaging align with the charity’s mission and priorities
· Provide policy research and analysis to support the activities of the School Food Review
· Oversee meetings and governance for the School Food Alliance
· Provide policy and communications expertise for the Food Education Network workstreams
· Represent SFM at relevant policy consultations, meetings and conferences to influence and inform policy discussions, and deliver presentations as required
· Lead drafting of responses to government consultations
· Working closely with the Press and Communications Officer, provide insights to inform timely media responses to policy developments
· Ensure colleagues are regularly briefed on policy activities, priorities and messages, and run internal workshops to keep them up to date with the school food sector
· Provide strategic input to meeting content for the School Food Review, and support the Policy and Communications Assistant to organise meetings for workstreams
· Oversee the development web content, articles, blogs and newsletter content by the Press and Communications Officer and the Policy and Communications Assistant
· Keep up to date with safeguarding requirements and reporting procedures
· Maintain the ethos of the charity and positively promote our work at all times
· The Policy and Advocacy Manager will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential!
Person Specification
Essential
· At least two years post degree experience
· Experience of research and analysis, ideally in a policy environment
· General knowledge of issues around school food, children’s health and food education
· Comprehensive understanding of the UK’s political system
· Experience of coordinating policy/research-based projects
· Experience designing, coordinating and delivering campaigns
· Experience of working in coalitions
· Strong interpersonal skills and ability to maintain relationships with a range of individuals and organisations
· Confident and competent IT skills across Office suite of programmes
· Exceptional oral and written communication skills in fluent spoken and written English, with strong attention to detail and the ability to translate complex data and policies into accessible language and engaging stories and communication materials
· Strong understanding media landscape and social media platforms to oversee the communications activity of the organisation
· Ability to work independently, with high levels of self-motivation
· Good project management, time management and organisational skills and the ability to work under pressure and to meet deadlines
· Energy, enthusiasm, creativity and tenacity
Desirable
· Strong knowledge of the public health, food and education policy landscape
· Experience managing others
· Experience managing projects
· Experience managing meetings
· Experience of working with Drupal CMS
· Experience of working within a network or coalition of campaigning organisations
· Established contacts with media outlets/journalists/bloggers
· Digital campaigning and social networking skills
· Experience writing news articles and blog posts with clear structure, purpose and an engaging narrative
· Experience managing or supervising team members to deliver communications projects effectively
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The European Lung Foundation (ELF) is seeking an experienced communications professional to lead and oversee the organisation’s communications, digital presence and information strategy during a period of maternity cover.
This is a strategic and coordination-focused role, responsible for ensuring ELF’s communications, website, digital campaigns and educational resources align with organisational priorities and maximise reach, engagement and impact across Europe and globally.
- Location: ELF Office, Sheffield (minimum 2 days weekly office attendance)
- Salary: 34-38K depending on experience
- Contract: Full-time, fixed term (maternity cover)
About the European Lung Foundation (ELF)
The European Lung Foundation (ELF) was founded in 2000 by the European Respiratory Society (ERS) to bring together patients, the public and respiratory professionals to improve lung health and influence respiratory medicine. ELF works across patient involvement, public health campaigns, digital education, EU projects and global partnerships. Our communications activity underpins all of these strategic areas, ensuring that patient voice, evidence-based information and prevention messages reach audiences across Europe and globally.
As ELF’s communications activity has expanded across digital platforms and international audiences, this role has developed to include greater strategic oversight of website performance, digital marketing and growth.
The role
The Communications and Information Senior Coordinator plays a central role in delivering and evolving ELF’s communications, digital and patient education strategy.
The role combines strategic oversight, digital performance management and hands-on content development. The postholder will contribute to:
- The development of evidence-based patient information materials
- Strategic oversight of the ELF website and digital ecosystem
- Managing performance marketing activity, including the Google Ads Grant and PPC campaigns (with external service providers)
- Coordinating freelancers and supervising the Communications and Outreach Assistant
- Monitoring impact, analytics and optimisation
- Ensuring communications align with wider ERS and ELF strategic priorities
The successful candidate will ensure that ELF’s communications are accurate and accessible, and also visible, measurable and impactful.
Travel within Europe is occasionally required, including attendance at the ERS Congress.
Key responsibilities
Communications coordination
- Lead and coordinate communications activity across all ELF strategic pillars, including patient engagement, digital health, prevention, sustainability and partnerships
- Translate organisational strategy into clear communications priorities and plans
- Supervise and support the Communications and Outreach Assistant
- Coordinate and monitor outreach activities aimed at growing the ELF patient organisation network and increasing participation in patient working groups
- Ensure brand consistency, tone and messaging across all outputs
- Work closely with ERS colleagues to align communications where appropriate
Website and digital strategy
- Oversee the strategic development of the ELF website, ensuring it remains user-focused, accessible and multilingual
- Manage content planning and commission updates through internal teams and freelancers
- Monitor website analytics and optimisation reports to drive continuous improvement
- Oversee accessibility audits and implement improvements
- Improve user journeys and engagement across key sections and campaigns
Performance marketing and digital growth
- Manage and oversee the Google Ads Grant strategy and coordinate PPC campaigns with external service partners
- Monitor performance metrics and ensure effective use of budget and grant funding
- Identify opportunities to increase reach, across Europe and globally
- Support SEO improvements and digital visibility
Information and educational resources
- Contribute to the development of evidence-based patient information materials and lay summaries
- Liaise with respiratory professionals to ensure scientific accuracy
- Oversee translation of materials and maintain a clear multilingual strategy
- Ensure resources are culturally appropriate and inclusive
- Coordinate freelancers where increased capacity on projects is needed
Content and channels
- Oversee and produce the monthly ELF newsletter and Patient Voice newsletter
- Coordinate social media planning and evaluation, and content creation when required
- Monitor respiratory news and develop relevant content for ELF and ERS audiences
- Identify opportunities to expand visual and multimedia content, including video
Campaign and event communications
- Support communications for Healthy Lungs for Life (HLfL) and other public-facing campaigns
- Contribute to visibility around patient involvement at the ERS International Congress
- Support communications linked to EU projects and digital initiatives
Person specification
Essential
- Experience in a similar communications role, ideally within health, science or the not-for-profit sector
- Experience overseeing website content and digital strategy
- Understanding of analytics, SEO and digital growth strategies
- Excellent written and spoken English, with strong editing skills
- Ability to communicate complex scientific or medical information clearly
- Experience managing freelancers, agencies or external service providers
- Strong organisational and project management skills
- Confidence working with clinicians and international stakeholders
Desirable
- Experience working in an international or multilingual context
- Science or medical background
- Knowledge of one or more European languages
- Experience working with patient organisations or patient engagement initiatives
- Experience managing Google Ads Grant and/or PPC campaigns (directly or via agencies)
Applications will be reviewed on a rolling basis. We encourage early applications as we are looking to appoint as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
We are a dedicated charity supporting individuals with learning disabilities to lead fulfilling, independent, and valued lives. Our work is rooted in respect, inclusion, and person centred practice. As the charity continues to develop, we are strengthening our strategic capacity to grow income, partnerships, and profile.
Role Purpose
To lead and deliver the charity’s income generation and external engagement strategy, ensuring sustainable growth in funding and a strong community profile that reflects the organisation’s mission and impact.
Key Responsibilities
Income Generation & Fundraising Strategy
Develop and implement a rolling 3-year fundraising strategy.
Identify, research and secure grant funding from trusts, foundations and statutory sources.
Prepare compelling funding applications and impact reports.
Develop individual and community fundraising initiatives.
Explore corporate partnerships and sponsorship.
Grants & Donor Engagement
Maintain positive relationships with funders, donors, and supporters.
Support the development of collaborative projects and joint funding opportunities.
Prepare clear and timely funding reports and impact updates.
Support trustee involvement in fundraising where appropriate.
Marketing & Communications
Oversee website content and development.
Lead social media and digital engagement.
Represent the charity at meetings, events, and networks to strengthen visibility and influence.
Promote the charity’s services, values, and impact within the local community.
Person Specification
Proven track record in grant applications & fundraising.
Strong written communication skills.
Experience in charity marketing or communications desirable.
Ability to work strategically and independently.
Understanding of the learning disability or social care sector desirable.
Strong digital skills.
Organised and self-motivated.
Comfortable working closely with trustees and senior staff.
CLOSING DATE 31st March 2026
To provide support to adults with learning disabilities & associated special needs by actively involving them in creating services meeting their needs
The client requests no contact from agencies or media sales.
Programme Lead - Maternity Cover (London and South East)
Salary: £34,237-£36,853 depending on experience, skills and qualifications* (see below for more details on remuneration)
Contract: Temporary position linked to maternity leave cover
About Voice 21
Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.
Your purpose
To lead professional development and school improvement programmes facilitating the Voice 21 approach in our Voice 21 Oracy Schools by delivering our high impact learning experiences and materials for teachers and school leaders. To be part of the team, designing and reviewing programme content.
Your opportunity
Tackle a vital challenge, with great people. Voice 21 exists to transform children' s learning and life chances through talk and we are currently working with 1100 schools. To reach this goal we recruit great people and give them real responsibility, training and support.
Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.
Great benefits. 36 days holiday (inclusive of bank holidays and Christmas closure period). Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.
Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point)
Your responsibilities
Quality programme delivery
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Lead high quality professional development and school improvement programmes in our Pathway programmes and Open Learning for groups of teachers. These may be delivered in person, online or in school.
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Deliver transformative consultancy support, working with teachers and school leaders to design and implement bespoke improvement plans for their oracy provision, including through in school and online consultancy support, and one-to-one advice.
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Build credibility and purposeful relationships with programme participants, both at programme days and touchpoints, and on an on-going basis to drive impact in our schools.
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Be responsible for participant learning and experience on your programmes, upholding high standards for all elements such as preparation, adapting to participant needs, content and rigour, on-going interactions and support, and participant feedback.
Learning content & programme development
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Proactively share insights and learning from the programmes you deliver, proposing and shaping solutions to enable Voice 21 to continually improve its programme offer.
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Apply and share expertise through varied outputs such as teaching materials, online learning content, resources, written or video outputs. Proactively identify and respond to opportunities or gaps and fulfil briefs or commissions.
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Contribute to the continual improvement of Voice 21’s programmes, through development and review cycles, based on first-hand learning from our schools, content expertise, programme insights and external research and evidence.
Team and organisational contribution
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Act as an ambassador for Voice 21’s national oracy expertise, communicating the value and impact of our approach at conferences, events and through publications.
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Embody and communicate oracy teaching and learning expertise within the organisation, acting as a resource for the wider team and making contributions to organisational priorities, projects, campaigns and events, outputs and publications etc.
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Continually and proactively develop your own and others’ expertise in Voice 21’s approach to a high quality oracy education, and use this to leverage impact for our schools through tangible learning outputs.
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Identify and carry out other tasks commensurate to the level and spirit of the role as required.
Your experience
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You are an excellent teacher (primary or secondary)
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You are passionate about teaching and learning, and the role of talk in learning. You have used talk to support learning in your classroom.
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You have experience leading whole-school change and inspiring teachers to embrace new approaches and ideas.
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You have a knowledge of a range of speaking and listening techniques and contexts for oracy, these could include: debate, dialogic teaching, storytelling, public speaking or communication and language development.
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You are a strong communicator both when working in a small team and when facilitating learning for large groups of adults.
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You are flexible, can think on your feet and can bring your own experiences to the work we do.
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You are highly-organised, look for solutions and can prioritise and manage a varied workload.
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You are enthusiastic, willing to learn and feel you would be energised by our mission. If you do not fully meet all the above criteria, but are happy to work towards developing into the role, we would be happy to consider your application.
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You are willing to travel nationally on a frequent basis (3 days a week) during term time; this will include regular overnight stays.
Further details
Start date: September 1st 2026
Terms: Temporary, linked to maternity cover and subject to successful probation review.
Contract: This is a full time post
Location: Home-based with frequent national travel, including overnight stays, to work with schools and attend meetings. Applicants must hold a valid UK driving licence and have access to a car they can use for work.
Application details
To apply:
Please submit your most recent CV and a document answering the questions below:
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Tell us why you want to work at Voice 21. What is it about us and our mission that excites you? (Max. 400 words)
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Making direct reference to the job description, please tell us the three main reasons why you would make an excellent Programme Lead (Max. 400 words).
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Tell us about something you have achieved recently that you are proud of? (Max 200 words)
Please do not apply for this position if you are not based in this area of the UK
Closing date: Wednesday 22nd April
Interview date: Provisional dates for initial phone interviews week commencing Tuesday 5 May, with second round interviews on Zoom week commencing 11th May.
Questions: If you have any questions before applying for the role, please contact Catherine Pass
Valuing every voice
Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.
This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.
This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.
This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.
Key Responsibilities:
Membership Administration
· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers.
· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.
· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.
· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.
· Assist with the development and implementation of new membership strategies.
· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.
Member Engagement and Digital Events
· Coordinate and deliver a structured programme of online events, including:
- Lunch & Learn sessions
- Drop-in member forums
- Themed webinar series covering both technical and non-technical topics
· Manage all webinar logistics, including registration, hosting, and post-event communications.
· Work closely with the Communities Officer and regional branches to promote local and regional events.
· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.
Digital Marketing & Communications
· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.
· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).
· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.
· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary
· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.
Data Management & Reporting
- Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
- Generate and manage Nuclear Future mailing lists as required.
- Produce analytical reports on membership growth, retention, and engagement.
- Collect, analyse, and present member feedback from surveys and event participation.
- Deliver quarterly reports highlighting engagement trends and insights.
- Apply both quantitative and qualitative data to inform and shape future engagement strategies.
- Ensure full compliance with data protection regulations (e.g., GDPR).
Customer Service
· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.
· Provide information about membership benefits, policies, and procedures.
· Resolve membership-related issues or concerns in a timely and professional manner.
General
· Liaise with suppliers and partners where needed to deliver promotional or event materials.
· Support other NI operational activities as required.
Experience and Skills
Essential Experience
· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.
· Proficient in using CRM or membership management systems, including database management, reporting.
· Experience in administering membership or customer renewals processes.
· Ability to deliver high-quality customer service in a professional environment.
· Ability to write compelling promotional copy.
· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.
· Confident in handling data, analysing information, and producing clear, accurate reports.
Desirable Experience
- Experience in developing and delivering membership recruitment initiatives and campaigns.
- Experience in analysing member feedback and engagement data.
- Experience working with digital design tools such as Canva.
- Experience working with and supporting volunteer networks or regional teams.
Skills
· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.
· Excellent written and verbal communication skills, with a high level of attention to detail.
· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.
· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.
Personal Attributes:
- Strong interpersonal skills and a customer-oriented mindset.
- Ability to remain calm under pressure and manage multiple tasks effectively.
- A proactive approach to problem-solving and initiative to improve processes.
- High degree of professionalism, confidentiality, and ethical standards.
Location
This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).
Reporting to
Membership and Business Development Director and Marketing and Communications Manager
Anticipated interview dates: 27-29 April
We are the professional membership body dedicated to nuclear, representing over 5500 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.


