Content Manager Jobs in Home Based

SCIE Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

At the SCIE, we are driven by our values:

· Progressive – always learning and developing.

· Inclusive – working together for equality, diversity, and fairness.

· Credible – evidence-based, robust, and reliable.

· Transparent – open and honest.

The role:

A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:

· Supporting the Digital Products Manager in producing and managing all web content, resources and other digital assets.

· Ensuring the SCIE website and SCIE’s digital resources communicate, educate and engage impactfully with our target audiences and customers.

· Using your knowledge and experience of digital delivery as part of a marketing team to support the marketing and communications team in achieving business development objectives.

· To ensure the SCIE website’s messaging, content positioning, user journeys, information architecture and content currency are effective, working with content owners and subject specialists so that the website, its offers and content is timely, high-quality, consistent, and designed for digital dissemination.

· To support the creation, development and ongoing management of digital based products and services, in line with the brand, including webinars, podcasts, marketing emails, and surveys.

· To support the Digital Product Manager to work with colleagues across the organisation, commissioners, customers, the workforce, people with lived experience and carers to update and develop the SCIE’s website and ensure that resources are appropriate and useful. 

This role sits within the Marketing and Communications team, led by the Head of Marketing and Communications, and working alongside colleagues in the wider Business Development and Marketing directorate. 

What we are looking for:

· Excellent written communication skills, with a commitment to communicating clearly and in plain English.

· Excellent oral communication skills.

· Experience of Content Management Systems (WordPress, Drupal, etc) and publishing content for a website with multiple audiences and priorities.

· Knowledge of digital platforms and practices as part of a combined digital communications strategy, including social media, newsletters, campaigns, and web updates.

· Experience of writing for the web.

What we offer in return.

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

About Us

Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.

We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, we design and deliver programmes that inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace.  We provide them with independent careers guidance, high aspirations and strong employability skills.

The Opportunity

We are seeking a Partnerships Manager to join our team.  This is an exciting opportunity to join our Business Development Team and make a significant contribution to delivery of the charity’s high quality services to children and young people, providing them with opportunities and inspiration to enable them to achieve their potential, create a positive future for themselves and open doors to their success.

If you are self-motivated, enthusiastic and confident with experience in successfully securing, managing and developing partnerships from initial prospect research through to contracting and ongoing management, then this role is for you. Working alongside the Director of Business Development and Partnerships, you will support and contribute to the charity’s business development strategy with responsibility for managing activity including raising funds for Inspire from a range of sources including corporate partnerships, community fundraising, trusts and foundations.

Key responsibilities of the role include:

1. Writing and submitting applications for new funding to statutory bodies, trusts, foundations and corporates.

2. Researching funding opportunities, competitors and market trends.

3. Developing and maintaining an annual calendar of community fundraising activities.

4. Identifying new business development opportunities and developing a pipeline of opportunities and proposals.

5. Management and growth of Inspire's entry to mid-level corporate partnerships.

6. Working with delivery team colleagues to ensure funders’ reports are completed on time and to a high standard.

Benefits

29 days annual leave plus bank holidays

3 volunteering days per year

Family friendly policies

Hybrid working arrangements

If you have the skills and desire to join our team, please see our job description for further details.

How to Apply

If you wish to apply for this role, please provide your CV and a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.

Closing date

Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person.  We reserve the right to close the application process early if we find a suitable candidate.

Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.

Inspire is committed to safeguarding and promoting the welfare of children and young people.  The successful candidate will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.

About the Company: Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Lebanon

About the Role: The Information Management Specialist will focus on the classification of organisational data, ensuring appropriate confidentiality levels, and implementing robust data loss prevention strategies. The role includes analysing and optimizing current SharePoint libraries and leading the development and implementation of an intranet to enhance collaboration and information sharing across the organization. 

MAIN RESPONSIBILITIES

Information Classification and Data Confidentiality:

• Develop and implement a comprehensive information classification framework to categorize data based on sensitivity, confidentiality, and regulatory requirements.
• Collaborate with various departments to identify and classify sensitive data, ensuring appropriate security controls and access levels are applied.
• Regularly review and update classification policies and procedures to maintain compliance with legal and regulatory standards (e.g., GDPR, HIPAA).

 Data Loss Prevention (DLP):

• Develop, implement, and manage data loss prevention strategies and tools to safeguard sensitive information from unauthorized access, loss, or misuse.
• Monitor and analyse data flows and user activities to detect and respond to potential data breaches or policy violations.
• Work with IT security teams to establish controls and technologies that prevent data leakage (e.g., encryption, access controls).

SharePoint Library Analysis and Optimization:

• Analyse current SharePoint libraries to assess the organization, security, and accessibility of information.
• Develop and implement strategies to optimize SharePoint libraries, including metadata management, document version control, and access permissions.
• Ensure that SharePoint libraries are aligned with the organization's information classification framework and DLP strategies.

Intranet Development and Implementation:

• Lead the planning, development, and implementation of an organizational intranet to enhance internal communication, collaboration, and information sharing.
• Define and document the intranet’s structure, features, and functionality, including user roles, content management, and search capabilities.
• Collaborate with stakeholders across departments to ensure the intranet meets user needs and supports organizational goals.

Data Security and Compliance:

• Ensure all data management practices comply with relevant legal, regulatory, and organisational policies.
• Conduct regular security assessments and audits to identify vulnerabilities in data storage and transmission.
• Maintain documentation of data security protocols, risk assessments, and compliance activities.

Training and Awareness:

• Develop and deliver training programs to educate employees about data classification, confidentiality requirements, and data loss prevention practices.
• Create awareness materials (e.g., guides, FAQs) to support employees in understanding and adhering to information management policies.

Stakeholder Collaboration and Support:

• Collaborate with IT, Finance, Audit & Risk and Fundraising teams to align information management initiatives with broader organisational strategies.
• Provide technical support and guidance to end-users regarding SharePoint and the intranet.

SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES

Experience & Certifications/Qualifications:

• Higher level qualification in Information Management, Data Science, Computer Science, or a related field.
• Demonstrable experience in data classification, data loss prevention, or information security.
• Expertise in SharePoint administration and optimization.
• Strong understanding of data governance, privacy laws, and compliance standards.
• Excellent analytical, problem-solving, and project management skills

Preferred Skills and Competencies:

• ·Experience with intranet platforms and content management systems (CMS).
• ·Knowledge of information security frameworks (e.g., ISO 27001) and DLP tools.
•  Familiarity with data protection regulations (e.g., GDPR, CCPA).
• ·Certification in information governance or security (e.g., Certified Information Systems Security Professional (CISSP), Certified Information Privacy Professional (CIPP)).

Flexibility:

• ·Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.

Ethos:

• Support the mission & values of MAP.
•  Support and promote diversity and equality of opportunity in the workplace.
• ·Represent and be an ambassador for MAP.
•  Commitment to anti-discriminatory practice and equal opportunities.
• ·An ability to apply awareness of diversity issues to all areas of work.
• ·Abide by organisational policies, codes of conduct and practices.
• ·Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.  
• ·Able to work some evenings and weekends.
• ·Commitment to upholding the rights of people facing disadvantage and discrimination.

Other desirable experience:

• Experience of not-for-profit/INGO environments
•  Experience with humanitarian issues, particularly those in Palestine.

MAP has a zero-tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process. 

The Supporter-led Fundraising (SLF) Department at Alzheimer’s Research UK (ARUK) is responsible for mass fundraising through enabling individuals and communities to support ARUK through their own talents and passions. The team drives registrations and income through third party, virtual and mass participation events and manages these relationships to maximise income.

The Central Fundraising Team is the beating heart of SLF as they work across Regional, Sporting Events and Marketing & Engagement teams to ensure our supporters receive incredible stewardship to achieve their fundraising goals. They ensure processes are in place to allow teams to work together effectively and maximise opportunities and innovation that come through online fundraising platforms and fundraisers.

Main duties and responsibilities of the role:

Line Management

· Line management of two Central Fundraising Executives and Senior Central Fundraising Officer.

· Monitor, review, and empower the team to ensure effective communication and place CFT as the heart of SLF.

· Support all CFT to reach their non-financial targets.

· Work with Senior Manager and Senior officer to deliver monthly meetings with the whole team to share ideas and creativity, gather feedback and understand successes and challenges.

· Spot potential development opportunities across the team.

Monitoring and Reporting

· Ensure the fundraising CRM is being used consistently across CFT the wider SLF department to facilitate accurate supporter stewardship and financial reporting.

· Effectively understand and communicate reporting processes undertaken by the CFT and gather feedback to ensure these are the most effective for both teams.

· Act as Lead for the Fundraising CRM use for the Community Fundraising Managers, RFOs and Central Fundraising Team to allow accurate, insightful, and consistent reporting.

· Provide the CFT and regionally based teams with the tools they need for effective working relationships.

· Provide a monthly Department Report update for CFT as well as ad-hoc reporting when required.

· Use data and trends to support the SLF leadership team in in budgeting and forecasting.

· Work closely with the Data and Digital teams to monitor SLF’s contactable supporter base and segmentation.

· Assess and address Salesforce training needs across SLF

· Proactively Identify and Resolve Salesforce Issues, escalating to Senior Central Fundraising Manager where appropriate.

Supporter Stewardship

· Lead on the delivery of a unified approach to supporter care across SLF, including use of data, automation, product development and LTV.

· Monitor and gather feedback from employees and supporters about our stewardship and ‘surprise and delight’ offerings, constantly seeking creative and inspirational new stewardship methods and relevant improvements.

· Coordinate the re-engagement stewardship project for all SLF teams, with structured content input from Managers and direction from the CFM responsible for DIY fundraising.

· Inspire and train the CFT to nurture active fundraisers and build relationships to increase long-term loyalty.

· Frequently analyse and understand SLF supporter journeys to ensure they are consistent, ensure collaboration and idea sharing and offer the best level of stewardship for the supporter.

· Understand and analyse how RFOs and CFT steward supporters through to ensure cohesion, passing of leads between teams and sharing best practice across the wider team at all times

· Regularly review and analyse the supporter chase process to ensure we are receiving funds in a timely manner.

· Review and analyse the tiering system regularly to ensure it is fit for purpose and is offering the supporter the best stewardship journey.

· Lead on the implementation of recommendations from the annual mystery shopping exercise.

Project Management

· Become the lead for projects which involve the whole or majority of SLF to ensure tasks are delegated fairly and completed on time. Examples include Skydiving Days and Last Hour of Pay as well as platforms such as Tiltify and GivePanel.

· Be the central expert for SLF-wide process and projects, gathering experience and knowledge from all SLF teams and provide efficient and helpful updates accordingly.

Strategy and Operational Planning

· Provide creative and innovative suggestions for new supporter engagement and online fundraising products and projects. Work closely with the Senior Officers to implement and see through to completion.

· Identify opportunities for growth and diversification within the Online Fundraising space.

· Make recommendations on team structure and resource as part of the Ops Planning process.

· Work with the Director of Supporter-led fundraising to develop our strategic approach to innovation around digital and gaming channels.

Collaboration

· Support the CFT Senior Officer in overseeing the joint working between the Central Fundraising Team, the Regional Fundraising Officers and the Sporting Events Officers ensuring that supporters are given the best level of stewardship.

· Work closely with the Marketing & Engagement Team to share trends, learnings and collaborate on new projects and automated stewardship journeys.

· Continue to improve communications across all departments to ensure all resources are available across all teams.

· To ensure the team is the centre point of SLF and sharing communications regularly and have a good understanding of what is happening across each department.

· Work closely with managers from SLF Departments to ascertain workloads for the rest of CFT and ensure support is consistent across the department. To gain feedback from the different departments as to how processes are working and review for potential changes.

· Continue to review the level of support the team will offer to each SLF Department and ensure this is followed.

· Monitoring CFT and RFO KPIs/Goals to ensure consistency.

What we are looking for:

· A good understanding of the world of online fundraising and the opportunities available to ARUK and the sector.

· Great knowledge and passion for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.

· Good practice and understanding of GDPR and compliance.

· Supporter/stakeholder management experience.

· Project management experience.

· Proven track record of meeting or exceeding financial and non-financial targets.

· Excellent CRM/database management skills.

· Excellent communication skills, both verbal and written.

· An ability to manage a busy and varied workload.

· First-class organisational skills.

· Excellent attention to detail.

· Skilled at building excellent relationships with internal stakeholders.

· A positive and contagious enthusiasm to inspire others.

· An approachable team player who is always seeking opportunities for collaboration.

· An interest in data analysis.

· Flexibility to work unsociable hours and willingness to travel independently.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £43,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 6th October 2024, with interviews likely to be held week commencing the 14th October 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised. Please however note we are unable to anonymise the application question which you are required to complete. When answering this question please remove any personal information, including your name. All questions answered as part of your application are also anonymised and not shared with the hiring panel. The hiring panel will only be made aware of your name and address once you are invited for an interview. Should you need any adjustments at either the application or interview stage, then please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Digital Marketing Coordinator

Barnwood is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.

We are looking for a creative and motivated Digital Marketing Coordinator to join our team. The ideal candidate will be enthusiastic about marketing, social media, and digital communications and is eager to develop their expertise and experience in a friendly and flexible organisation.

This role will collaborate closely with the rest of the Marketing and Communications team, contributing to a range of projects and campaigns. 
Through this collaboration, you will receive guidance and support in developing your skills, offering a unique opportunity to work creatively on real projects. 
 

We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who: 

· are from Black, Asian and minoritised backgrounds. 

· have lived experience of disability and/or mental health challenges.

Contract terms:

· Permanent contract.

· We welcome applications from candidates seeking full-time hours (37.5hrs per week).

· We would consider part-time hours for the right candidate. If you would like to be considered for the role on a part-time contact, please note hours would need to be worked Wednesday through Friday.

· We offer a flexible start time between 8:00 am and 9:30 am.

· Salary £30,260 p/a

· 36 days of holiday, including bank holidays.

· This position is based in our office in central Cheltenham with occasional opportunities for home working.

Summary of key duties:

Social media management: 

· Assist in the creation, scheduling, and publishing of content across various social media platforms (e.g., Facebook, Instagram, X (Twitter) and LinkedIn). 

· Work with the Events and Marketing Coordinator to create the monthly content calendars.

· Monitor social media channels for trends, engagement, and opportunities to interact with our audience. 

· Respond to comments, messages, and mentions to maintain a positive and engaging online presence. 

· Track and analyse the performance of social media posts and campaigns using analytics tools. 
 

Website management: 

· Format, edit and maintain content on our CMS, WordPress. 

· Liaise with the Trust's web developer for ongoing website development, ensuring an effective and accessible web user experience. 

· Build and manage online forms and surveys. 

· Monitor and share engagement data with colleagues to inform marketing and communication plans. 

Content creation: 

· Format documents and reports for internal and external audiences. 

· Design and create visual content for digital and print channels. 

· Commission accessible formats, including BSL and Easy Read. 

· Collaborate with the team to develop new content ideas and campaigns that align with our brand voice and goals. 

Administrative and logistical support: 

· Perform administrative tasks as needed, such as updating contact lists and maintaining marketing databases. 

· Liaise and assist with scheduling for external photography and film contractors. 

· Liaise with commercial printers and providers of collateral materials. 

· Manage the Trust's photography and film media library. 

· Administration of photography and film permissions data. 

For full details please see our application pack

Summary of skills

• Strong IT skills (demonstrable proficiency in using MS Outlook, Word, Excel and PowerPoint). 

• Experience using a cloud-based website platform (e.g., WordPress) 

• Proficient in Adobe Suite - InDesign, Photoshop, PDF Editor and Illustrator. 

• Good knowledge of emerging trends within the digital marketing field. 

• Experience using a social media scheduler (e.g., Zoho) is desirable but not essential. 

• Experience using a CRM platform is desirable but not essential. 

• Experience using digital engagement analytics tools is desirable but not essential (e.g., Google Analytics) 

Benefits:

· 36 days annual leave including bank holidays. (FTE)

· Life Assurance (3 x Salary)

· Work within an organisation that is committed to improving equality and diversity.

· Competitive salaries and fantastic pension contribution rates.

· Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.

· Friendly and collaborative working culture; everyone’s voice is heard.

· We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.

· Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.

· Assistance dogs are welcome.

Guidance On Applications:

Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.

You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.

Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.

We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.

• Deadline for applications:  12.00 noon of Friday 11th October 2024 

• First interviews: Monday 21st and Wednesday 23rd October 2024 

• Second stage interviews: Thursday 24th & Friday 25th October 2024 

We would like the successful candidate to start as soon as possible.

We are working with a professional body who are educate, develop and regulate both in the UK and internationally. They represent over 32,000 members worldwide, overseeing their education at all stages of qualification and development throughout their careers. They set examinations, continue professional development, professional codes and standards for their members.

They are now recruiting a Learning Content Manager on an 18 month fixed term contract. As an organisation they have over 15,000 candidates sit assessments twice per year. As Learning Content Manager, you will be responsible for the review of the approach to learning content, through external providers and lead work to implement a new framework.

You will also review their learning content publication, which hasn't been reviewed in some time and make a recommendation for a new strategic approach to the publication.

Some of the benefits include

• Pension contribution 8% + matching personal contribution up to 2 %

• 35 days annual leave (including bank holidays) plus birthday leave and additional holiday purchase scheme
• Income protection insurance
• Life assurance plan (3.5 times salary)
• Private medical insurance

As Learning Content Manager you will

• Support the Head of Learning Content and Partnerships by undertaking a review of tuition provision and recommending new approaches which could be implemented.

• Identity and recommend changes to existing contractual arrangements with tuition providers, ensuring that any agreements meet future needs of the organisation.
• Review how learning support materials are created and published by the organisation. Liaise with a range of internal and external colleagues, ensuring that and recommendations meet the needs of the profession.
• Work closely with colleagues in the Curriculum, Qualification and Standards.

To be successful in the role you will

• Have experience within a professional body or educational publisher.

• Have experience in designing learning materials for paper and online delivery.
• Have experience of working with a range of Subject Matter experts.
• Have knowledge and experience of publishing learning content.
• Have experience of delivering complex projects on time and within budget.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

King’s Trust International(KTI) are looking for a creative and experienced content designer to create compelling programme content across Education, Enterprise and Entrepreneurship, for both young people and our partners globally. Since our inception in 2015, we’ve supported over 20,000 young people to learn, work and thrive through our programmes. Our programmes and interventions are now present in 13 countries, across Asia, Africa, the Caribbean, the Middle East, and Europe

The successful candidate will be an enthusiastic and creative self-starter with the desire to get stuck in, generating ideas and solutions, and will be excited by the prospect of developing content and resources that shape our work for years to come. They will have enthusiasm and passion for the vision of King’s Trust International, and a conviction to deliver positive outcomes for young people worldwide.

You will be organised and be able to work well with others, managing an effective in-house content-production process, training colleagues on content design best practice, and establishing and managing a network of trusted content partners. You will have experience of developing engaging content for both face-to-face and digital learning experiences.

You will work within a creative and strategic team with plenty of opportunity to learn and contribute to activity across the organisation. 

KTI is committed to ensuring our workforce is reflective of our diverse communities and the communities we serve. We foster inclusivity and an equitable and accessible work environment.

We’re seeking a dynamic and creative Content Creator to join our busy marketing team on a 1 year fixed term contract initially.

The role of Content Creator is an important position within the Marketing team developing and creating impactful content across a range of formats, with a particular focus on producing and commissioning compelling film and photography for our print and digital platforms, including social media.

You will help deliver projects by using your own skills and those of freelancers to produce photography, film, podcasts, and some small design artwork to support in delivering the organisations content strategy.

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. In the last three years, there have been more than 10 new treatments – we want to continue this work and need your help so we can fund more research and support for families with a muscle-wasting condition.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: We operate a hybrid model (home and office, SE1). 

*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

JOB PURPOSE 

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an agile, creative, and proactive team player who can join us as a Digital Acquisition and Mobilisation Manager within the digital fundraising team.

Working closely with the Head of Digital Fundraising, you will lead and deliver a multichannel acquisition strategy to mobilise and inspire new and existing donors to take action and donate.  Collaborating with the wider fundraising and communications teams, you will produce creative campaigns and content across a variety of channels – with a focus on digital donor acquisition and lead generation– to help grow our donor base, increase lifetime value and generate vital funds for families forced to flee. You will be a confident communicator and an experienced project manager with an enthusiasm for experimentation and digital fundraising. 

You will be joining the charity at an exciting moment, becoming part of a small but high performing team with big ambitions. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you.
 

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness and funds to protect refugees through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have an Inclusion Network as well as a Diversity & Inclusion Working Group. Our Inclusion Network team work to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I (Diversity & Inclusion) Approach. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible. 
 

Role Responsibilities  

• Lead digital donor acquisition activities and journeys across a variety of channels including paid social, paid search, display, email and telemarketing. 
• Develop and implement a lead generation strategy to grow our supporter base, utilising and testing tools and tactics such as quizzes, petitions and hand-raisers to recruit and convert new leads and engage existing donors.
• Collaborate closely with fundraising and communications colleagues to deliver and optimise integrated, multichannel campaigns and effective, donor-first journeys to mobilise and inspire new and existing supporters to take action and donate. 
• Ensure all activities are aligned with strategic objectives, managing the multi-million-pound income and expenditure budget for digital acquisition and lead generation. 
• Actively test and optimise new products, channels and propositions to maximise fundraising and engagement opportunities, analysing progress and results.
• Manage relationships with agencies and campaign stakeholders to deliver agreed KPIs and fundraising targets, monitoring performance and budgeted spend. 
• Ensure that prospective donors receive an excellent supporter experience, working closely with the fundraising and comms team to develop a seamless journey across channels, including email, paid media and telemarketing. 
• Working with communications colleagues to ensure the website and social media channels are up to date with key messages and reflect content related to lead generation and acquisition activities.
• Produce persuasive, high-quality email, social, display and web copy to motivate the public to act and donate and proofread and collect necessary feedback from relevant stakeholders and signatories in a timely manner.
• Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant communications and journeys as needed, collaborating with colleagues from across the organisation. 
• Use data and insights to produce at minimum monthly reports on performance against KPIs and use analytics to identify trends and optimise activities based on user behaviour. 
• Stay up to date with digital best practices and technology, including sector trends and follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly.
• Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field.
• Share creative and insights with UK colleagues, global teams, and HQ.
• Participate in training seminars, workshops, and skill shares where applicable. 
• Work collaboratively with digital engagement and communications colleagues to maximise fundraising and engagement opportunities.
• The role, in the future, may include line management responsibility.
• Complete any other tasks as outlined by the Head of Digital Fundraising. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

Personal Attributes and Experience  

Essential Experience 

• Substantial experience in digital marketing and fundraising, with a proven track record of planning and delivering multichannel campaigns, preferably within the charity sector. 
• Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous).
• Experience of using digital channels for lead acquisition to grow a supporter base and deliver sustainable income.
• Experience of using data to effectively measure, evaluate and report on fundraising activities and KPIs across multiple channels.
• Experience of working with and managing external agencies and suppliers. 
• Experience managing an annual budget and forecasting income projections.
• Experience using Google Analytics and other analytic tools for tracking and analysis.

Essential Skills/Knowledge 

• Solid understanding of digital fundraising practices and principles.
• Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences.
• Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy.
• Experience working with Salesforce (or similar CRM platform).
• Experience working with Wordpress and iRaiser (or similar CMS/e-commerce platforms).
• Experience working with digital campaigning or advocacy platforms and tools. 
• Proven proficiency with design principles and tools (Canva/Adobe suite). 
• Proven knowledge and use of digital marketing tools, CRM databases, CMS experience, Email Marketing and Automation platforms. 
• Able to demonstrate flexibility and ability to quickly change and adapt plans. 
• Able to act proactively and identify new fundraising opportunities.
• Able to juggle and prioritise multiple tasks, meeting programme deadlines.
• Strong presentation, communication (written and verbal) and interpersonal skills.
• Excellent stakeholder and relationship management.
• An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication.

Desirable Skills/Experience 

• Experience using telemarketing to convert and cultivate prospective donors.
• Understanding of HTML and other coding languages.
• Experience of, or a passionate interest in, the charity sector and the drive to mobilise supporters to stand with refugees. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (or pro-rata for part time).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Hybrid and Flexible Working.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme.
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

 
HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.  

Closing date: Midnight, Tuesday 24th September. 

Interviews date: w/c 30th September.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Philanthropy Manager 

Job Description and Person Specification 

Reporting to: Head of Philanthropy in the Fundraising Team 

Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy. 

Contract Type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work  

Contract Length: Permanent

Salary: £37,500 

BACKGROUND 

Magic Breakfast is a registered charity that exists to make sure no child or young person is too hungry to learn. We provide nutritious breakfasts and expert support to primary, secondary, ASN/SEND schools and pupil referral units in disadvantaged areas of England and Scotland. Providing a daily school breakfast ensures that every child and young person feels included, equal and set up for success. Magic Breakfast works to be part of the solution to end child morning hunger for good through our campaigning, research and advocacy work with politicians and decision-makers. 

This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good. 

JOB PURPOSE 

Magic Breakfast’s mission is to end child morning hunger in the UK now and for good the Philanthropy team’s role is to develop and deliver the charity's high net worth individual giving programme in line with Magic Breakfast’s strategic priorities to enable our organisational growth against our mission. 

We are seeking to grow income through further cultivation and stewardship of our potential and existing donors. Our High Value Giving teams are forecast to collectively raise £5.1m in 2021/22, up from £4.6m two years ago in 2019/20. The team includes partnerships with charitable trusts and foundations, corporate organisations, and high-net-worth individuals. 

Reporting into the Head of Philanthropy, this role will have a particular focus on ensuring that Magic Breakfast is offering the highest quality of donor care from start to finish, and building and developing our prospect pipeline.

We’re looking for a proactive person with excellent relationship building, cultivation, solicitation and stewardship skills as we seek to build our prospect pool, enhance or supporter journey and achieve our ambitious fundraising targets.

The Philanthropy Manager will have the opportunity to be innovative and creative, to create and test impactful donor journeys and engagement opportunities so Magic Breakfast’s supporters feel valued and can understand the transformational difference they are making to hungry children and their learning in the UK. 

KEY RESPONSIBILITIES  

Income generation and donor stewardship and prospect development 

• Manage your own portfolio of donors, providing excellent stewardship and strategies to uplift and secure multi year donations 

• Work with Corporate, Trusts and Individual Giving teams to identify potential major donors and high value regular givers within Magic Breakfast’s donor portfolio and implement plans to develop these relationships; 

• Work with the Head of Philanthropy and Prospect Researcher to build a Philanthropy prospect pipeline 

• Write accurate, inspiring and compelling fundraising propositions and reports for potential and existing major donors 

• Review and make recommendations for improvement of our existing donor journey, building a calendar of engaging content and touchpoints throughout the year. 

• Lead on devising, developing and organising bespoke events for donors and prospects 

• Complete timely event reviews to improve and inform future decision making and planning.

• Work in partnership with the wider fundraising teams to provide excellent supporter care to all event attendees and stakeholders. 

• Support the Head of Philanthropy to build relationships with senior volunteers to garner their support with hosting and supporting events to connect us to, and unlock, their networks. 

• Use our CRM database (Salesforce) to log KPIs, project and reconcile finances and manage supporter relationships 

• Use KPIs to adapt strategies and drive activity 

• Be responsible for ensuring an up-to-date bank of engaging content and materials for existing partners, including but not limited to, commissioning video content, compiling reports and building case studies. 

• Scan the external environment for trends, insights, ideas and best practice that could benefit the High Value Giving teams and Magic Breakfast’s work, making recommendations for improvements and leading on opportunities as they arise.

Internal 

• Work with wider Fundraising team to help create and deliver cross departmental  events, and identify referral opportunities (to Trusts and Corporates) 

• Develop strong relationships with Service Delivery and Policy and Engagement colleagues, involving them in meetings with donors where appropriate to strengthen those relationships and engage them further 

• Work with Service Delivery to identify, plan and co-ordinate school visits for donors and prospects 

Financial processes, reporting and due diligence: 

• Ensure all donations are thanked and recorded in a timely way, and logged accurately on salesforce 

• Support Head of Philanthropy in accurately forecasting philanthropy income for each financial year, and ensure forecast income is updated monthly. 

• Contribute 

•  to the philanthropy budget and goal with wider awareness of org and F&D goals 

• Work with Prospect Researcher to ensure all due diligence checks on donors are completed, and that they meet our criteria in our ethical fundraising policy, flagging any risks upwards for resolution. 

General 

• Contribute to team meetings, sharing best practice and supporting team members where necessary 

• Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do 

• Uphold a culture that keeps children and young people at the heart and encourages openness, collaboration, bravery, compassion and a solutions-focussed approach 

• Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff 

• Adhere to all Magic Breakfast policies and procedures 

• Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements (training provided) 

• Participate in occasional work-related events at external venues and perform support related activities, as required. Be willing to undertake occasional work outside of regular office hours and UK travel 

• Undertake any other duties commensurate with the role 

PERSON SPECIFICATION 

Knowledge and Experience 

• Experience planning and managing meaningful donor cultivation and stewardship events to achieve strategic objectives 

• Experience delivering Gala or large special events with proven financial results 

• Experience of managing income and expenditure budgets 

• Experience of working with external event operations crews and contractors

• Experience of management of event and volunteer staff 

• Experience of upward management and working with senior volunteers / Trustees 

• Knowledge of high value fundraising techniques covering corporates, trusts and major donors, including a clear understanding of the needs of the supporter journey 

• Experience of using a fundraising database (ideally Salesforce) 

• Up to date knowledge on Code of Practice and Data Protection Act and commitment to keeping up to date 

Skills and Abilities  

• Highly organised with attention to detail, and an ability to work autonomously and be a confident decision maker in a fast-paced environment

• Effective and thoughtful verbal and written communication skills 

• Experience of managing a varied workload and balancing conflicting priorities to meet deadlines 

• Excellent interpersonal skills and the ability to deal sensitively and diplomatically to collaborate with multiple stakeholders, both internal and external 

• Ease with using IT packages such as Word, Excel, Outlook, and PowerPoint, and presenting in a format that meets the needs of colleagues

• Ability to keep accurate and up to date records, sharing information as and when appropriate 

• Ability to adapt existing processes to meet the needs of the organisation

• Skilful management of risk and opportunities with ability to escalate appropriately 

• An understanding of Health and Safety regulations and other regulations as they apply to events 

Other  

• Passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK. 

• Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion within the workplace. 

• Willing to travel within the UK occasionally for meetings and other events (Covid permitting). 

• Experience of working for a charity, especially in the area of children and young people, desirable but not essential.

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.

Please click below for our job pack

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast .com

Shortlisting - 30th September – 2nd October

Interview 1 - 8th and 9th October

Interview 2 - 15th and 16th October

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

We are looking for an experienced strategically minded, dynamic and proactive project management professional to join us here at the Royal College of Radiologists (RCR) as our Initiatives Manager. 

Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients,; this may be the opportunity for you.

In this pivotal role as Initiatives Manager you will be responsible for the successful development and delivery of initiatives to support us in fulfilling our overarching goal of growing the UK workforce in our specialties of Clinical Radiology and Clinical Oncology, ensuring that quality and impact are at the heart of our plans. 

With a focus on the strategic development side of the team you will cultivate information into initiatives such as the development of curricula or standards but also ongoing initiatives which will serve to increase routes into the workforce for both existing and emerging groups of doctors and allied health professionals. Leading and motivating a high-performing and dedicated team to do so.

What you’ll do: 

• Lead, mentor, and develop a team of project officers, fostering a collaborative and high-performance culture. 
• Build and maintain the team’s programme of activities, ensuring resources are appropriately planned to deliver individual projects as needed.
• Work with the Head of Workforce Development and Training and Workforce Project Officers to plan and agree deliverable programmes of work over the college year.
• Oversee the successful planning, execution, and delivery of workforce development initiatives, ensuring alignment with RCR objectives.
• Undertake market research to evaluate the viability of proposed new workforce initiatives, targeting those with the greatest impact and reach.
• Establish and oversee necessary quality assurance mechanisms for workforce and training programmes.
   

What you’ll need: 

• Experience of Programme/Project Management.
• Previous experience of line managing and developing a high-performing team.
• An analytical thinker, able to evaluate key issues and exercise sound judgment in drawing conclusions.
• Able to build and sustain great working relationships with a diverse range of stakeholders globally.
• Able to prioritise own work and work of team to deliver agreed outcomes.
• A great communicator, both orally and in writing.

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Initiatives Manager role and the RCR please have a read of the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

As Senior Special Events Executive, you will significantly contribute to and drive growth in Crisis’ Events Fundraising portfolio. You will have joint responsibility for ensuring that the team income target (£2.3m in 24/25) is achieved, as well as a personal income target.

As part of this role, you will be helping to roll out and embed Crisis’ special events strategy, developing our relationships and ways of working with key individuals and partners.

About you 

 To be successful in this role you will have: 

• A proven successful track record of planning, delivering, and evaluating special events to achieve a good return on investment 
• Experience in relationship management and stewardship
• Confidence in communicating and collaborating with key internal and external stakeholders
• Excellent copywriting skills, with the ability to tailor content to different audiences 
• Experience in logistical delivery, supplier management, reporting, debrief and evaluation

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 29th September 2024 (at 23:59) 

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

We’re looking for a talented and motivated Fundraising and Communications Manager who can effectively convey the life-changing impact of our work, motivate our community to support our work, and ensure that the educational resources we provide reach those who need them most.

What we do

We’re IPWSO, the international umbrella body for Prader-Willi syndrome (PWS) associations around the world.

• We build communities between people with Prader-Willi syndrome, their families and the professionals who support them to share knowledge and expertise and improve outcomes for people with Prader-Willi syndrome and their families everywhere.
• We want everyone with Prader-Willi syndrome to get equal access to diagnosis and treatment no matter where in the world they live and to ensure better, more consistent outcomes for people with the syndrome and their families.
• We work to ensure research into the condition works for everyone and reflects the diverse experiences and environments of those living with the syndrome around the world today.
• Our membership comprises PWS associations in 47 countries and we support individual families and professionals in over 70 other countries.
• We have a staff team of four who work in conjunction with dedicated volunteers from around the world.

Key Fundraising Responsibilities

• Develop communications content that will invigorate our existing donors and inspire new ones leading to increased giving by individuals to IPWSO.
• Focusing in particular on our website and social media channels, communicate our achievements, impacts and needs with a view to influencing IPWSO’s online supporters to make donations and engage in fundraising initiatives.
• Provide outstanding donor care to encourage a high level of retention and repeat donations.
• Work with IPWSO’s Fundraising Committee on a variety of fundraising initiatives, which may include a new collaborative global fundraiser to be rolled out in 2025.
• Act as the organisational lead for IPWSO’s CRM (Donorfy) and utilise it to improve the donor journey.
• Develop a robust pipeline of case studies for use in our fundraising campaigns.

Key Communications Responsibilities

• Act as the first point of contact for IPWSO’s public email address and social media channels and ensure that timely and appropriate replies are issued.
• Manage IPWSO’s social media channels, creating original and engaging posts, and actively engaging with our audiences.
• Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
• Keep up to date with emerging trends in digital communications and social media, and recommend potential new channels for fundraising and audience engagement.
• Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
• Produce compelling monthly newsletters and an Annual Report.
• Review and update IPWSO’s Communications Strategy in line with its Strategic Plan.
• Uphold and showcase the IPWSO mission and brand.
• Working with IPWSO’s Publication and Communication Committee, oversee the production and design of a range of educational resources for families and professionals.
• Oversee copywriting and proofreading within IPWSO.
• Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.

General Responsibilities

• Champion the vision, mission and values of IPWSO internally and externally.
• Comply with all relevant charity and other legislation.       
• Uphold IPWSO’s internal policies.
• Act as IPWSO’s Data Manager, ensuring our continued compliance with the Data Protection Act.
• Undertake other reasonable duties requested by the CEO.

Person Specification

Essential

• Significant fundraising experience including planning and delivering successful online fundraising campaigns
• A track record of securing donations from individuals
• Experience of donor stewardship
• Excellent presentation, writing and storytelling skills across a wide range of applications and for varied  audiences
• Excellent proofreading and editing skills
• Understanding of organisational branding
• Experience managing websites and social media platforms
• Excellent organisational skills with the ability to work under pressure and to strict deadlines
• Outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships

Desirable

• Experience using Donorfy or another CRM
• Experience using Google Analytics and WordPress
• Experience managing Google Ad Grant campaigns 
• Experience working remotely
• Experience working with volunteers
• Experience working as part of a small team
• Experience working for an international nonprofit organisation
• Understanding of challenges facing people with disabilities
• Design skills, including proficiency in software such as Canva

Essential Personal Attributes

• Enthusiasm for IPWSO’s work and commitment to its vision, mission and values
• Confidence and ability to work well with people from different backgrounds from around the world
• Highly self-motivated and able to work on own initiative as well as part of a team
• Enthusiastic and positive attitude to work and willingness to learn new skills and support colleagues as needed

The Direct Marketing Manager, Retention, is a newly developed role at the DEC, responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.

The Direct Marketing Manager, Retention will:

• Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
• Lead on the production of retention and reporting back materials for individual and community supporters,
• Manage the development and maintenance of specific supporter journeys,
• Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.

Key responsibilities include:

Strategy and Planning

• Develop and implement the direct marketing retention strategy, ensuring that past learnings are built upon, and new ideas are tested.
• Develop and implement specific audience journeys for segments across both the life cycle of a DEC appeal and between appeals.
• Ensure timely and relevant communications to all direct marketing, community, and legacy audiences on the impact of their donations.
• Build an improved supporter journey strategy for new, repeat, and lapsed donors.
• Lead, design, and monitor the collection of audience insight during appeals.

Fundraising

• Develop the DEC’s donor journeys for individuals and community supporters, monitoring the development of segments and the engagement of repeat donors.
• Provide analysis during and following an appeal of performance to measure and report performance against key indicators and develop recommendations for improving impact in the next appeal.
• Support the stewardship of community fundraisers and groups in conjunction with the Supporter Services team.

Networking and building relationships

• Develop excellent working relationships with the DEC’s suppliers including creative agencies, media agencies, SMS and email suppliers, and the print/mailing house.
• Work with permanent and temporary staff at the DEC during appeals to maximise the success of the appeal.

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.