Content manager jobs in kingston upon thames, belfast

We are recruiting a Suicide Prevention Officer to facilitate the development, sale and delivery of high quality and impactful training and education programmes, upskilling individuals and organisations in suicide prevention.

What you will do:

• Facilitate in-person and online training sessions, ensuring interactive and impactful learning experiences.
• Develop and promote PAPYRUS’s training offer, tailoring to stakeholder needs and securing sales.
• Build relationships and partnerships to expand our reach and influence.
• Support the creation of e-learning and digital training resources.
• Prepare stakeholders for, and debrief them after, suicide interventions.
• Stay informed of best practice and national strategy, contribute to campaigns, and represent PAPYRUS in the media and at events.
• Champion safeguarding, health and safety, and equality across all activity.

To be successful in this role you will have:

• A degree or professional qualification in a relevant field such as Education, Counselling, Training, Psychology, Community Development or Youth Work.
• A recognised training qualification or willingness to work towards one.
• Experience in delivering and developing training programmes and community-based projects.
• Ability to manage sensitive conversations and facilitate learning in emotionally complex areas.
• Strong relationship-building, presentation and time management skills.
• Professional curiosity, resilience, and a commitment to safeguarding.
• Confidence in working independently and remotely, with ability to travel as required.

Please visit the careers site for the full job description and person specification for the role.

Salary: £31,537 per annum (Scale SCP 18), progressing by increments to £34,434 per annum (Scale SCP 23)

Hours: 36 hours per week  

Location: Home-based, with regular travel across the Yorkshire and Humber area must live within the required area due to regular travel across the region.

Contract: Fixed Term Contract for 18 months

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: 26th October 2025

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Carers UK is looking for an Account Executive to support the Income Generation and Communication team in delivering activities to maintain and grow significant income from Carers UK’s products and services, namely the Employers for Carers forum.

With the Carers Leave Act now a statutory requirement for all employers to support unpaid carers by giving five days unpaid carers leave, this is a pivotal time for working carers to receive the right support to remain in work.

About you

You will be highly confident approaching and building rapport with prospective and existing clients with a commitment to a sustained high level of outbound communication. Collaborative in approach and with excellent communication skills you will have the ability to prioritise and manage a combination of different tasks and work effectively and efficiently to tight deadlines.    

About the role

Carers UK’s Income Generation and Communication team is responsible for the organisation’s income stream. You will be a self-starter, with account management and sales experience, who will assist the team to develop, deliver and grow its earned income activities. You will carry out prospects research to support new business development, while building relationships through active client engagement. You will receive relevant training, guidance and coaching.

We are a truly inclusive team; we offer flexibility and we live and breathe our values. We are Attentive, Ambitious and Achievers.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email to discuss.

The closing date for applications is 5pm, Friday 17 October.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

CAMPAIGNS OFFICER - VOLUNTEER MANAGEMENT

Salary: £35,300 per annum pro rata

Reports to: Campaigns Manager

Directorate: Policy, Information and Communications

Contract: 9 month fixed-term contract / secondment

Working hours: 35 hours per week (we are open to compressed hours)

Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)

Closing date: Sunday 5 October 2025, 23:55

Interview date: Thursday 9 and Friday 10 October 2025

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

??We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who shares our vision, someone like you. ?

We have an exciting opportunity for you to join us as a Campaigns Officer (Volunteer Management). In this role, you'll be responsible for leading the stewardship of the charity's volunteer Campaigns Ambassadors to support the organisations campaigns, engagement and influencing work to achieve better outcomes for people, patients and professionals.

This role is crucial in helping to deliver a strategy to grow and develop an effective Campaigns Ambassadors programme where campaigners are deeply engaged with our political influencing work.

What will I be doing?

• Working in partnership with other Campaigns Officers in the team to develop and deliver the stewardship strategy for campaigners across the full volunteer life cycle

• Maintaining the volunteer management processes of the team, including communications to Campaigns Ambassadors and managing the logistics and content for campaign events, including our popular Parliament Day in summer 2026.

• Contributing to the ongoing strategic development of the Campaigns Ambassador programme and making suggestions for future improvements

• Contributing to, or leading, team wide projects to inform and improve the work of the Campaigns team

• Drafting communications for, and engaging with, both Campaigns Ambassadors and the rest of the charity to showcase the impact of the programme

• Liaising with key teams and stakeholders to improve the Campaigns Ambassador experience, increase volunteer numbers and internally promote the Campaigns Ambassador programme and demonstrate its impact

• Contributing to the wider work of the Campaigns team and to support the work of the Campaigns Managers.

What skills will I need?

• Effective planning and project management skills with the ability to set and work to deadlines in complex, matrixed environments

• An innovative mindset, with a curiosity to continually improve and evaluate, using test and learn techniques, and promoting a 'dare to fail' culture

• Understanding of supporter journeys and what motivates individuals

• Strong written and verbal communication skills, including experience of producing clear, accurate and convincing communications

• Commitment to the involvement of patients and volunteers in our work, ranging from consultation to co-production

• Strong relationship management and influencing skills with the ability to adapt style, build a rapport and use empathy and understanding to respond to queries and requests

• Ability to prioritise and work well under pressure

• Passionate about campaigning and making a case for change that benefits people, patients and professionals.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

Information Officer

Cystic Fibrosis Trust is looking for an Information Officer to join our busy and supportive team at an exciting time of rapid change in cystic fibrosis and the information landscape. Changes in clinical care, treatments and the experiences and needs of people with CF have prompted a dramatic increase in the breadth and volume of information we need to create. At the same time, AI, disinformation and misinformation mean accurate, trusted information is more important than ever.

To navigate the changing landscape of CF and health information, you’ll need editorial expertise and a commitment to engaging with and empowering the cystic fibrosis community through the development of high quality, engaging, accessible information in print and digital formats.

You will develop and maintain our extensive offer of health and other information, including our library of factsheets, special topic information packs, web content and videos aimed at people affected by cystic fibrosis and clinical teams. You will make sure that our resources meet the needs of our target audiences through sensitive and meaningful involvement with people with CF and healthcare professionals.

You will have experience of producing high quality, comprehensive information for people with health conditions from concept through to publication and a knack for making complex health information easy to understand. An understanding of and commitment to the criteria of the Patient Information Forum quality kitemark (the PIF TICK) is integral to the role.

This position will involve working on multiple projects concurrently, juggling priorities, being proactive in your approach and creating reactive information to address emerging issues. Strong organisational and time-management skills are therefore needed, as is the ability to work autonomously as well as collaboratively with colleagues in the team and wider organisation, and a range of external stakeholders.

We offer a range of benefits including flexible working, 30 days annual leave plus bank holidays (this will be pro-rata for part time staff), opportunities for learning and development, pension, healthcare cash plan and more.

This role offers a flexible location however occasional travel to the London Office will be required if home-based.

Closing date for completed applications is midnight on Monday 20th October 2025.

First interviews expected week commencing 3rd November 2025.

We reserve the right to bring forward or extend the closing date if necessary.  Therefore, if you are interested in this role, please submit your application as early as possible.

Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.

No agencies please

For more information about the role and how to apply: For more details about the job and requirements, please visit our website or use the application button provided.

Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities. 

It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.

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WDC’s Games For Waves initiative engages the gaming and streaming communities to raise funds and awareness for whale, dolphin and ocean conservation. The Influencer Lead will help drive this mission by developing strategic digital fundraising events, managing relationships with creators and influencers, and creating impactful content.

Chair of the Education Committee
£3,000 pa honorarium, plus expenses
Part-time, 3 meetings per year plus 4 Governing Board meetings
Hybrid working with occasional travel to London

 
We’re seeking an experienced, visionary leader to chair our Education Committee, guiding a passionate professional community and shaping the impact of acupuncture education.

This is a unique opportunity to foster collaboration, and champion the educational aims of an influential complementary health profession recognised by the WHO. We are looking for someone who values the profession, understands its potential, and is committed to supporting its educational development and visibility.

To ensure an independent perspective informed by broader sector insight (across higher education and health), this role is open to senior education leaders from other UK healthcare professions outside acupuncture.

What you’ll do

· Support the development of the educational strategy and decision-making that ensures the committee’s work is both forward-looking and fit-for-purpose.

· Lead and chair meetings effectively, balancing strong voices and diverse perspectives.

· Uphold the principles of Public life (NOLAN principles)  build collaboration and trust across committee members, staff leading on education, and external stakeholders.

· Bring an external perspective to shape the committee’s work, policies, and outputs so they are credible, impactful, and positively perceived by external audiences (e.g., public, students, other professions).

· Navigate the balance between autonomy in your committee’s work and alignment with the wider membership body’s vision, working closely with the Governing Board, CEO, and Deputy CEO/Education Manager.

· Working with the Chair of the Accreditation committee, support the accreditation and activity of the BAcC.

What the committee does

· Ensure excellence in acupuncture education within the UK and influence acupuncture’s educational standards globally​.

· Encourage institutional self-improvement by valuing diversity, creativity and innovation​.

· Promote the standards of education and with these curricula standards, celebrate the unique and diverse traditions of the profession.

Who we’re looking for

Someone with significant senior leadership experience in UK healthcare higher education, from a profession other than acupuncture, with a strong understanding of professional education, governance, and academic standards.

You will have:

· a collaborative, inclusive style and excellent facilitation skills

· the ability to manage vocal and engaged members effectively while maintaining focus on outcomes

· strategic thinking with the ability to bring external insight to influence committee outputs and alignment with wider organisational goals

· the capacity to balance independent judgment and delegated authority alongside understanding education’s role within the organisational vision and priorities

· a passion for supporting and championing acupuncture education and standards while offering an independent perspective informed by broader sector insight

Time commitment:

· 3 meetings per year plus 4 Governing Board meetings

· Regular touchpoints with Chair of the Governing Board, Chair of Accreditation Committee, CEO and Education manager.

· Undertake preparatory work in advance of meetings.

If you are interested in this role and would like to discuss it informally before applying, contact details can be found via the application link.

Closing date: 12pm on Monday 20 October.
Interviews will be held on Wednesday 29 October via MS Teams.

£67,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as the Head of Strategic Planning as we prepare to develop our next organisational strategy from 2027-2030 and deliver the current four-year goals.

This is a critical role within the Strategy department, leading the approach to shaping and delivering its long-term direction. You will manage a small team that is responsible for guiding the planning process, ensuring that priorities are clear, realistic and aligned with the strategy. The Head of Strategic Planning acts as a trusted advisor to senior leadership, supporting them to adapt effectively to new opportunities.

We are looking for a strategic thinker with strong problem-solving skills and the ability to translate big picture goals into actionable plans. With significant experience leading or managing strategic planning or organisational strategy functions, and a proven track record of developing and delivering frameworks and performance management systems, you will lead a small team to deliver high quality analysis and facilitation that aligns departmental plans with organisational strategy.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Monday 13 October 2025.

Interview date: Monday 3 November and Tuesday 4 November 2025.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

Please bear in mind that when you write your response to our application questions, you demonstrate your knowledge, skills, and understanding of the role requirements and how well UNICEF UK’s values and mission aligns with yours. Relying completely on Artificial Intelligence (AI) such as ChatGPT in answering questions will impact your answers and individuality.

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland).

At Ambitious about Autism, we're currently looking for a Youth Engagement Officer – Autistic and OK to join our team on a 2 year fixed term contract.

The Youth Engagement Officer will play a central role in ensuring autistic young people are meaningfully involved in shaping and delivering the next phase of the Autistic and OK programme. You will support the co-design and development of new peer-led workshops for the schools toolkit and developing resources for a whole school approach, collaborating with colleagues in the Participation team and a diverse group of autistic young people.

You will coordinate the recruitment, induction and ongoing support of our autistic programme ambassadors ensuring that their contributions are valued, inclusive and impactful. The role will involve facilitating engagement sessions and workshops with autistic young people, enabling them to co-produce programme content and participate in media, advocacy and public engagement opportunities.

We are looking for someone who has:

• Considerable experience in youth work, participation, community engagement, or a related field.
• Experience of working directly with young people, particularly neurodivergent young people, and facilitating their meaningful involvement in projects, workshops or campaigns, including both in-person and online formats.
• Proven experience of co-design or co-production with young people, with a strong understanding of inclusive and accessible facilitation practices.
• Understanding of autism and the barriers that autistic young people may face in education and participation settings.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Sibs is the UK charity dedicated to supporting siblings of disabled children and adults. As our YoungSibs Information Officer, you’ll be responsible for managing and delivering high-quality information and resources to support children and young people who are growing up with a disabled brother or sister.

Key Responsibilities:

• To manage and develop new information and self-help resources for school-age young siblings
• To respond directly to young siblings’ requests for information and support
• To respond directly to parental requests for information and support submitted via the main Sibs website
• To build relationships with statutory and voluntary sector organisations in order to explore opportunities to increase Sibs’ reach to young siblings

About You

You’re an excellent communicator, with an understanding of the children’s sector. You will need a sharp eye for detail and a passion for providing accessible, user-friendly information for young people. You will have an understanding of the lifelong impact of being a sibling to a disabled and skilled in writing for different audiences.

• Experience of one-to-one direct supportive work with children and young people. Experience of direct working with siblings of disabled children and/or young carers is desirable.
• Experience of developing resource materials for children and young people.
• Experience of working with children’s services in the statutory and/or voluntary sector
• Knowledge of statutory and voluntary support available to siblings, young carers, and children in need
• Experience of managing and developing an information service

What We Offer

• A supportive, inclusive team culture.
• Generous annual leave allowance.
• Flexible working arrangements.

Are you a bold, strategic thinker with a flair for big ideas and a portfolio that proves your creative impact? If you're ready for an exciting new challenge, join Shelter as our interim Copy Lead and you could soon be shaping powerful campaigns and content that support our mission to end the housing emergency.

About the role

You’ll need to be an exceptional ideas person, with a strong portfolio to prove it. You will take on a variety of briefs from across the organisation. One day, you may be working on an experiential event or an out-of-home fundraising campaign. The next, you could be brainstorming ideas for a social media campaign or editing our annual report. You’ll be taking briefs from concept through to completion; working with a group of talented writers and designers. You’ll be responsible for ensuring everything is on-brand, compelling, accessible, cost-effective and produces results. You will part of a highly skilled team who aim to consistently create outstanding and sector-leading work.

Role specifics

As our Copy Lead, you’ll produce outstanding work across print, digital and out-of-home channels, delivering compelling, accessible copy that motivates people to support Shelter or seek our help. You’ll collaborate closely with the Head of Creative and Creative Leads to develop impactful concepts, while also line-managing and mentoring two copywriters. A trusted expert in tone of voice, grammar and messaging, you’ll write, edit and proof engaging content for a range of audiences and platforms. You’ll help shape creative pitches, respond pragmatically to feedback, and ensure all written communications meet high standards and best practice—all while managing a busy workload in a fast-paced, idea-driven environment.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

As our Copy Lead, you’ll be joining a friendly, talented and dedicated team that consists of a Head of Creative and Production, 2 Creative Leads, Copy lead, Senior Copywriter, 2 Senior Designers, 2 Mid-weight Designers and an Artworker. You will work closely with Digital, Social, and Marketing teams to deliver creativity to highest standard across all areas of our communication.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

The role will lead training for Lifelites 25, our exciting expansion programme, which will take Lifelites’ services to the wider children’s palliative care sector.

You will also be the key point of contact for all Lifelites’ Service Partners, including Children’s Hospices, specialist education and other community services, helping to build strong relationships and maximise the use of assistive technology across children’s palliative care.

The role will design, develop and deliver the multi-channel Lifelites Learning programme by providing training for staff across children’s palliative care in person, online and through e-learning. 

In this role, you will:
✨ Design, develop and deliver engaging training in collaboration with our training team – in person, online and via e-learning – to children’s hospices, specialist schools, and other community partners.
✨ Act as the key point of engagement for our partners, supporting them to use Lifelites’ assistive technology to enrich the lives of children.
✨ Travel across the UK and Ireland, building strong relationships and ensuring partners have the skills and confidence to make the most of our services.

We’re looking for someone who is:
✔ Experienced in delivering training and engaging adult learners.
✔ Skilled at designing clear, accessible resources and training content.
✔ Passionate about children’s services, ideally with experience in disability or palliative care settings.
✔ Organised, self-motivated, personable, and a strong communicator.

Before applying, please sign into your CharityJob candidate account to access and review the Recruitment Pack for the full Job Description and Person Specification.

Are you passionate about using digital innovation to create positive change?

Join us as Digital Product Owner and help transform the lives of young people worldwide.

In this key role, you’ll manage inclusive, engaging, and effective digital products that support young people to build confidence, develop skills, and access pathways to self-employment or work.

You’ll lead the development of product roadmaps, with a focus on integrating cutting-edge AI solutions to enhance our learning platforms. Working across regional teams and partners, you’ll align efforts into a unified roadmap to serve a global audience.

Proficiency in data management and insights is central to this role. You’ll advise and oversee the development of processes, strategies, and governance frameworks to ensure quality, consistency, and actionable insight across our digital products.

Your strong project management skills will help you guide cross-functional teams and stakeholders to deliver innovative, user-centred solutions on time and within scope. You'll take a consultative, collaborative approach to ensure products align with our strategic goals and broader digital proposition.

Working closely with the digital and design team, regional colleagues and stakeholders, you’ll use your expertise to influence decision-making and embed best practices within our governance framework.

Ready to make a difference?

Apply now and help us deliver impactful digital solutions that unlock potential and transform futures.

RMF is a registered charity founded in 1855 whose aim is to assist registered doctors and their families who are in financial hardship. The Royal Medical Foundation is a charity based at Epsom College in Surrey, UK. It was founded in 1855 by Dr. John Propert. The foundation’s primary mission is to assist GMC-registered doctors and their families who are experiencing financial hardship. The foundation provides support in several ways: regular payments to doctors, widows, widowers, and children of doctors; One-off grants for emergency situations; and assistance with school fees for the children of doctors, helping to maintain educational stability during times of distress caused by illness, bereavement, or financial need.

The Role

The role will be assisting and supporting the case work manager in the good running, granting and management of awards to beneficiaries and the development of its impact in accordance with the RMF’s charitable objectives. The caseworker will report to the Case Work Manager but is accountable to the Chair of the RMF.

Case Work duties and responsibilities include but not limited to:

• Investigating all applications, which meet the Foundation’s guidelines to satisfy their eligibility for financial assistance. Checking the applicants’ personal and financial circumstances to make recommendations of the type and amount of assistance required. Investigating supporting documentation, potential beneficiaries and conducting due diligence to eliminate any fraudulent applications, particularly if information provided is inconsistent.

• Ensuring applicants meet the Foundation guidelines and eligibility criteria and provide the relevant information needed.

• Support the Casework Manager with preparing, drafting and presenting case papers for quarterly RMF Board meetings, as well as regularly reviewing cases and providing updates where necessary.

• Administering new and existing grants and awards, including administration of regular payments to beneficiaries. Maintaining regular contact with all beneficiaries and ensuring that any problems are dealt with swiftly. Regularly reviewing and updating existing beneficiaries’ financial circumstances and liaising with the finance department and Administrator accordingly.

• Signposting and referring as and when necessary to other agencies (e.g. social workers) and charities. Maintaining close liaison with all the other Medical Charities to ensure that all applicants receive the assistance they need, and to prevent unnecessary duplication in financial assistance. Attending regular meetings held by trusts and charities to stay connected with developments in the voluntary sector and for networking purposes.

• Signposting to support applicants with Welfare Benefit advice - ensuring that beneficiaries are in full receipt of all their eligible Welfare Benefits.

Office and management duties and responsibilities include but not limited to:

General Administration

• General office administration including dealing with all post, emails, and telephone calls for the RMF.

• Ensuring the various application forms and letter templates are kept up to date, including changes to state benefits.

• Track and monitor applicant and case load data, identifying any trends or patterns of behaviours.  Regularly monitor and update key metrics relating to applicants and case work including number of applicants per quarter and their profile/demographic, number of open and closed cases and report to the Board on a quarterly basis.

• Draft a quarterly report to the Board, monitoring data and identifying trends relating to key metrics relating to applicants and case work including the number of applicants per quarter, their profile/demographic, number of open and closed cases.

• Providing timely information as requested by the auditors and responding to any queries form the Auditors. Assisting the Director of Finance and Secretary to Council in preparing for and drafting the Annual Report and Financial Statement.

RMF Board Meetings

• Support the Casework Manager  with preparing the case papers and all supporting documentation for the Board meetings.

• Preparing the award and refusal letters after each meeting, in line with decisions made as recorded in the Minutes.

• Managing and tracking each beneficiary offer and acceptance of award.

Payment Arrangements

• Ensuring there is sufficient funding available for awards agreed by the Trustees. Liaising with the finance team to ensure payments are made on time and are accurate.  Providing appropriate updated data to the Director of Finance (of Epsom College) to add to the Grants Financial Statement.

• Providing information for payment of the monthly BACS and other payments with supporting evidence and liaising with Director of Finance and Administrator for approval of payments.

• Ensuring the correct withdrawal of unused funds is put forward at each meeting and inform Accounts Department accordingly to deduct on the Grants Financial Statement when approved.

• Ensuring that the various payments requested by the beneficiaries are reasonable, are consistent with the minuted decision, that funding is available, and payment is actioned appropriately.

Marketing and Profile raising

• Support the Caseworker Manager in developing and implementing plans to raise the profile of the RMF and target appropriate audiences within the medical sector to increase appropriate applications and report back to the Board.

• Assisting the Caseworker Manager in raising awareness of the work of RMF including writing articles for medical publications, applying for charity grants and awards as well participating in charity award events;

Compliance

• Reporting any safeguarding concerns to the Casework Manager (or other senior manager) who will escalate to the Safeguarding Lead where appropriate – following all safeguarding policies and procedures.

• Maintaining up to date knowledge of relevant regulatory and legislative guidance applicable to the Charity, including the Charities Commission guidance.

•  Ensure board reporting, recording keeping and working practices are compliant with Data Protection principles, UK GDPR and other regulatory requirements;

• Maintaining a high standard of record keeping and detailed case records, including attendance notes of any communication with applicants.

Qualifications, skills, attributes, and experience

• Experience in promoting a charity’s mission and goals to offer appropriate support to potential applicants
• A good working knowledge of the processing of grants and awards in compliance with regulatory standards, alongside financial acumen
• Strong working knowledge of the advice sector,  and the welfare benefits system to support the Charity’s beneficiaries, maximising their income and providing holistic signposting to other services
• An excellent understanding of the Data Protection and UK GDPR
• Excellent administrative skills and casework recording, with an attention to detail
• Excellent communication skills and the ability to listen and discuss sometimes sensitive and challenging information, and impart information in a way that is accessible to applicants, Trustees, and the wider community.
• Empathy and the ability to identify applicant’s areas of need
• Knowledge of working within safeguarding policies and principles
• Excellent time management and organisational skills and the ability to manage their workload
• Strong problem-solving and analytical skills 
• Resilience and the ability to maintain a professional approach even in difficult circumstances
• Excellent critical thinking skills
• Excellent administration and IT skills including competent user of Word, spreadsheets, database management systems and financial recording software, online portals and Microsoft Teams
• Ability to work from home with reliable, high speed internet

This role is under the employment of the RMF.  However, given the association and attendance from time to time at Epsom College all RMF staff are expected to be committed to the safeguarding and promoting the welfare of children and young people in addition to the applicants to and beneficiaries of the RMF. This will include regular attendance  training sessions and any other training required by Epsom College.

Who we are:

Our vision is a world where difference is valued, and diversity is celebrated. A world where everyone has the same rights, freedoms, choices, and opportunities.

Surrey Coalition of Disabled People is an innovative organisation that is led by disabled people working together to achieve our vision.

 Introduction to the role

We’re a vibrant, forward-thinking team that believes digital communication should drive awareness, inspire connections, and share the experiences of our members. If you thrive on creativity, love technology, and enjoy creative writing, this role is for you!

Purpose of the role

We want to expand our reach and increase our engagement. You will help us to achieve this through managing our social media channels as well as drafting blogs and keeping our website up to date

Main responsibilities

· Craft/develop content for the Coalition’s social media channels and website

· Co-ordinate and develop an ongoing schedule of new content for each of the social media platforms, ensuring this is in line with the overall organisation’s activities

· Monitor networks/trending topics to ensure that the Coalition maximises any opportunities to respond to appropriate topics

· Provide analysis of the effectiveness of our content through regular reporting including key metrics such as reach, impressions and engagement

· Keep the website updated – including making changes to pages as well as building new ones

We are looking for someone with:

· Outstanding organisation and planning skills (E)

· Excellent written communication skills and experience with copywriting for social media platforms (E)

· Some experience of creating and editing basic graphics, video and animation using software such as Photoshop, Illustrator, Canva, Adobe Effects and/or photo editing software (E)

· Some experience of editing web pages and building web pages (E)

· Able to analyse and evaluate reports from social media activity (E)

· Experience of working in a Disabled Peoples Organisation or in the wider Voluntary Community and Social Enterprise (VCSE) sector (D)

· Experience and knowledge of working with people who are Disabled and/or carers or lived experience of Disability or being a family Carer (D)

· Experience of developing accessible digital communications (D)

To apply please fill in the application form.

CVs will not be accepted.

Closing date is 17th October 2025 at 5 pm