Content manager jobs in london, greater london

High Trees Community Development Trust is seeking a collaborative and organised Lambeth Community Research Network (LCRN) Coordinator to play a pivotal role in the growth and coordination of a borough-wide partnership driving change in how research is designed and delivered. 

This is an exciting opportunity to support a dynamic, cross-sector network that connects community organisations, researchers, and public institutions to ensure that research in Lambeth is fairer, more inclusive, and community-led. 

You’ll help coordinate the network’s programme of events and projects, strengthen member engagement, and lead on communications that celebrate and share learning. Working within High Trees’ Research and Impact team, you’ll ensure the LCRN continues to thrive as a collaborative and well-connected space that champions community voice and knowledge. 

If you’re a strong communicator with excellent organisational skills and a passion for community-led research, partnership working, and social impact –  we’d love to hear from you. 

About High Trees 

High Trees Community Development Trust has been rooted in Tulse Hill, Lambeth, for over 27 years. We deliver services in education and training, employment, youth and family work, community action, and research and capacity building, working alongside local people and organisations to create meaningful change. 

We are recognised for our collaborative and place-based approach, our long-term partnerships, and our commitment to equity, participation, and community leadership. 

At High Trees, you’ll join a supportive, values-driven organisation that places community at the heart of decision-making. You’ll have the opportunity to contribute to innovative and meaningful work that strengthens the influence of communities in shaping research, policy, and practice across Lambeth and beyond. 

About the Lambeth Community Research Network (LCRN) 

The Lambeth Community Research Network (LCRN), hosted and led by High Trees, brings together community organisations, research institutions, funders and public bodies to create a more equitable research ecosystem. 

The network aims to rebalance power in research, ensuring that communities – particularly those often underrepresented –  have genuine ownership and influence over how research is designed, delivered and used. 

Through collaboration, learning, and shared accountability, LCRN members are shaping a model for community-led research that leads to stronger insights, better decisions and more equitable outcomes for Lambeth residents.

We’re excited to be partnering with Consumers International to source an interim Communications Specialist for 2-3 months whilst they seek to fill a longer term contract.

We require a proactive, strategic thinker who can help tell their story to the world. If you’re a natural storyteller with strong digital writing skills, content execution and strategy experience, and a solid understanding of working in or with the charity or public sector, this could be the role for you.

The Role:

As Communications Specialist, you’ll support the delivery of strategic communications across digital, social, and campaign channels – helping shape global narratives and raise the visibility of key research, tools, and events. You’ll bring a collaborative mindset, creative energy, and a sharp eye for detail, with a particular flair for digital content and project coordination.

About You:

You’ll bring:

• Established communications experience, preferably in the charity, government or international development sector
• A strong track record in digital content creation and audience-focused storytelling
• Demonstrable experience in supporting events, research launches or campaign rollouts
• Excellent project management and coordination skills
• Strong stakeholder communication, both internally and externally
• Experience mapping audiences and designing targeted messaging strategies
• A good eye for design and understanding of visual identity

Quick facts:

• Remote role, with a strong preference for monthly meetups at the London office. If you enjoy being in the office, then you can be in the London office more. 
• 2-3 months but potential to apply for longer contract
• £32,000–£35,000 depending on experience
• Interviews held on a rolling basis – early applications encouraged.

Applications for the Communications Specialist will be reviewed on a rolling basis. For more information, please apply now!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

CDMT is looking for a talented, ambitious and driven education and arts professional to energetically build on the company’s success over the past decade and imaginatively take forward and elevate our mission and vision for the years ahead. The role is accountable to the Chair of Trustees.

CDMT’s position in the sector and the requirements of the role are described in the job pack and on our website.

ABOUT THE ROLE OF DIRECTOR

CDMT is the industry body for world-class professional schools, conservatoires and awarding organisations in the performing arts, and we are a strong advocate on behalf of the sector.

The Director of the CDMT plays a strategic role in performing arts training, education and assessment nationally and manages the staff and resources of an organisation of UK-wide standing. The CDMT is financed primarily by membership subscriptions. As this source of income is restricted, the successful applicant will need to demonstrate a strategic business sense and a successful income-driven record that will enable the CDMT to create, diversify and take full advantage of developing opportunities.

The Director must be able to liaise effectively with all sectors of the dance, drama, music and musical theatre education communities.  They will have wide knowledge and experience of arts education at all stages of development from entry level, through Further/Higher Education to post-graduate level, and will also require an understanding of qualification frameworks in the UK. Knowledge and experience of inspection and self-assessment mechanisms similar to those operated by the Office for Students, Ofsted and Ofqual, is desirable.

The role includes advocacy on behalf of the sector and requires an ability to offer support and advice to professional schools, conservatoires and awarding organisations as well as informing the thinking of regulators, civil servants and parliamentarians. This demands a high level of tact, diplomacy, professional understanding and tenacity as well as intellectual rigour and integrity.

This is a time of change and challenge for the performing arts education community.  The post of Director of the CDMT requires a talented, ambitious and self-driven professional able to offer and energetically deliver an exciting vision for the company’s future, and manage the journey required to successfully achieve it.

THE SUCCESSFUL CANDIDATE MUST DEMONSTRATE

• Experience of management at a senior level in the education and/or arts sectors, with an awareness of national assessment and inspection frameworks
• Staff management skills and a motivating and inclusive style
• Ability to identify opportunities, take initiative, and command the respect of peers and associates, demonstrating honesty and integrity in all dealings
• Excellent written and verbal communication skills, interpersonal abilities, and strategic thinking and planning
• Knowledge and experience of financial procedures and regulatory compliance and responsibilities
• Proficiency in influencing, negotiating, and finding common ground and agreement
• Resilience, self-motivation, clear vision and the ability to defend and promote CDMT’s mission
• Commitment to equal opportunities and the charity’s values
• Education to a minimum of Degree level
• The guile to engage with the pertinent issues of the time and to endeavour to shape the future for the benefit of CDMT

SUMMARY OF DIRECTOR’S ACTIVITIES

• Set CDMT strategy, vision and direction with Board support
• Establish corporate values, rewards quality and success in a culture of equal opportunity
• Create business plans, allocates capital in support of aims, produces budgets and monitors finances
• Cultivate key relationships, influences decision-makers, develops suitable partnerships and networks
• Strengthen CDMT’s reputation through representations to government, industry bodies and media
• Lead, inspire and build teams of highly qualified staff, consultants with effective use of resources
• Chair meetings and ensures success of operational policies, membership committees and inspections
• Utilise sector intelligence to reinforce the company’s standing through targeted initiatives
• Oversee reports to the Charity Commission, Companies House, HMRC, Pensions Regulator etc (acting as Company Secretary)
• Manage risk assessments and mitigating actions, seek legal and professional advice where necessary.

Key tasks

Cross-Income Stream Support

• Support the delivery of activity and appeals across major donor, corporate, legacy, and individual giving programmes.
• Identify and research prospective funders, including trusts and corporate partners. Assist in bid development, including desk research, gathering case studies, and impact data.
• Support the development and delivery of materials, campaigns, and digital content.

Events & Community

• Support the delivery and evaluation of in-house and third-party events.
• Assist individuals and groups supporting BeyondAutism within the community.
• Help steward participants and donors with timely and tailored supporter journeys.

Supporter Care & Communications

• Coordinate prompt and personalised thank-you communications.
• Maintain accurate and up-to-date records on our CRM (Raiser’s Edge).
• Support the creation and scheduling of communications, both print and digital.

Team Coordination & Administration

• Manage the inbox and respond to supporter enquiries.
• Provide administrative support to the Philanthropy and Partnerships Manager and Head of Marketing, Communications, and Fundraising.
• Help ensure all activity is compliant with relevant legislation and best practice. 

Job description
Job Purpose
The Head of Community will work with the Director of Services on strategic and operational planning and provide operational leadership for the range of Community services delivered by Age UK East London.

The purpose of this role is to:

• Take responsibility for the delivery of Age UK East London’s Community Service offer, ensuring its delivery requirements are met and we are responsive to new opportunities.
• Ensure that older people who are supported by the Community team also benefit from the range of AUKEL services and those provided by other local partners.
• Be an active member of our SLT, working with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development
journey.
• Build responsive and accountable relationships with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals.
• Motivate and inspire a frontline staff and volunteer team, using excellent communication skills and a strong understanding of key issues affecting older people.
• Ensure the services are meeting all KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement
approach.
• Ensure service staffing and delivery arrangements are optimal, including by assessing which services need allocated staff and which would be better delivered by a central team.
• Ensuring processes and good practice is embedded in case recording, reporting and data collection.

Key Tasks

Coordination and Management of service

• Line manage service managers and coordinators, and oversee the good management of all service staff.
• Ensure services are delivered in line with contractual requirements
• Work with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
• Ensure the team is fully conversant with the organisation’s CRM and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
• Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
• Complete and maintain relevant risk assessments.
• Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
• Support team members to supervise volunteers effectively
• Support implementation of any organisation-wide operational changes
• Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services 

Quality and Insight

• Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
• Produce quarterly insight to the Board of Trustees at committee level
• Monitor compliance in record keeping around key areas
• Continuously review and monitor services with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities

General

• Develop and nurture supportive and collaborative relationships with local community, voluntary and faith partners.
• Identify, explore and develop new opportunities that address the needs of local older people.
• Lead the development and delivery of current and future commissioned community services in AUKEL.
• Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
• Work with local partners to share best practice and develop opportunities to work together

• Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence. 
• Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
• Work with colleagues to develop new service proposals, to develop the scope and impact
of the Community team.

Leadership and management

• Engage, motivate and inspire the team
• Evaluate and manage overall team and individual performance and wellbeing
• Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
• Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
• Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
• Take a person-centred approach to line management responsibilities
• Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL

Other

• Perform other duties in connection with the general work of AUKEL when required
• To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
• To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
• Participate in learning and development opportunities and take responsibility for identifying your own learning needs

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Of operational service management within community based setting within the statutory, voluntary or private sector
• Of working with data to monitor outputs, outcomes and reach. 
• Of carrying out programme evaluation and report writing.
• Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
• Of effective collaboration and partnership development. 

Desirable

• Of engaging strategically with the local community, health and care system
• Of design and delivery of innovative, impactful health and wellbeing programmes.
• Of strategic service leadership and development.
• Of leading change

Knowledge & Understanding

• Understanding of, and expertise in, the care and support needs of older people.
• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a
trauma-informed manner.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
• Of the current health and care landscape

Skills/Attributes

Essential

• Intermediate IT skills
• Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
• Commitment to learning and development and reflective practise.
• Resilience

Desired

• Ability to speak a community language

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs.

Head of Individual Giving

We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.

About the Role

Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.

You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.

About You

We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:

• Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
• Strong skills in supporter stewardship and donor retention
• Experience of managing budgets, teams and external suppliers
• A creative, data-driven approach to growing income
• Excellent communication skills

Jangala is seeking an organised, enthusiastic Programme Associate to support the delivery of our connectivity programmes across the UK and internationally. This role will be part of the core team working to ensure that our projects reach the communities who need them most, supporting partners, improving programme processes, and contributing to Jangala’s organisational learning as we aim to deliver socially impactful internet to 4 million people by 2030.

This is a unique opportunity for a candidate who is comfortable with an outward facing role, seeking new opportunities for Jangala to support the connectivity needs of organisations in the UK and across the world and supporting our community of more than 300 existing partners who are using Jangala’s connectivity solutions to connect underserved communities and people without access to the internet.

You will work directly with nonprofit partners, communities, and internal teams to ensure our technology is deployed effectively, challenges are resolved quickly, and programme outcomes are captured and communicated. You will have an eye for detail and can bring a systematic approach to coordinating core Jangala processes and systems. 

About Jangala

Jangala is a technology charity dedicated to providing essential internet access globally, with the goal of  connecting 4 million people to the internet  by 2030. Founded in 2015 as a volunteer initiative providing Wi-Fi to 5,000 people in the Calais Jungle refugee camp, Jangala offers a unique approach through its novel connectivity solutions, and takes great pride in its strong partnerships with international aid actors, grassroots organisations and public bodies. To date, we have directly connected 100,000 individuals in 36 countries.

We are driven by a vision of equalising technology for everyone, and are fully committed to addressing the realities of digital exclusion and the fragilities of internet connectivity, both in the UK and around the world. As a non-political, non-governmental registered charity, we focus on bridging the digital divide and enhancing connectivity resilience.

Since our full-time founding, we’ve made a significant impact through innovative technology and robust partnerships. Big Box, our rugged connectivity champion,  generates Wi-Fi in critical and challenging environments from connecting refugee camps in Eastern Africa to community hubs across the UK. Get Box, developed rapidly during the COVID-19 pandemic, ensures that digitally excluded households and individuals are able to  stay connected to the internet, whatever their circumstances. 

Details of the role
You will play a key role in supporting the management  and scaling of Jangala’s programmes in the UK and internationally. Reporting to the Head of Programmes, you will be part of Jangala’s programmes department, which leads the delivery of our donor-funded work, deploying Jangala’s award-winning technology and developing and nurturing partnerships with grassroots organisations, charities, local authorities, and international agencies.

Supporting Jangala’s community of existing partners who are using Big Box and Get Box technology to connect communities will also be an important part of what you do. The role will also involve building new partnerships, research, coordination and working with data-driven systems, ensuring that our connectivity solutions reach the people and communities who need them most. 

Key responsibilities will include:

• Conducting research about and doing outreach to prospective partner organisations

• Onboarding new partner organisations in line with Jangala’s due diligence processes

• Organising and running  check in calls with partners

• Monitoring and replying to queries which come through Jangala enquiry and partner support email accounts, including for routine partner management and troubleshooting

• Inputting administrative data to Jangala’s partner management and monitoring and evaluation platforms

• Information gathering for funder reports and proposals

• General monitoring of equipment usage on the field on our telemetry systems

• Organising events and partner visits

• Writing content for social media and website

• Delegated project management tasks

• Deputising for the Programme Manager when required

The person we're looking for

We are open to applicants from a variety of professional backgrounds, but the ideal candidate will have experience in project coordination and working in multi-stakeholder projects, as well as a passion for digital inclusion and social impact.

We understand that many people, especially women, people from ethnic minority backgrounds, or other underrepresented groups, only apply for jobs when they feel they meet all the criteria. If you don’t match every point but are inspired by Jangala’s mission and excited to work on programmes that help some of the world’s most digitally excluded communities, we want to hear from you.

Core Requirements:

• Excellent inter-personal skills and service-minded approach  to supporting partner organisations

• Comfortable in working on remote partnership engagement in a diverse, international environment

• Strong organisational and administrative skills, with the ability to contribute to and maintain partner management platforms, project trackers, and reporting tools

• Excellent communication skills, with the ability to collaborate effectively across teams, with partners, and with funders

• Ability to manage competing priorities and work while maintaining attention to detail

• Commitment to Jangala’s mission and values

Desirable Requirements:

• Experience in the technology, humanitarian, UK charity, or international development sectors

• Familiarity with project management tools such as ClickUp or similar

• Experience with handling data and conducting analysis and research

• Experience with writing content for websites and social media

• Willingness to travel occasionally for project-related work

• Multilingual skills, particularly French, Spanish, or Arabic

Important details

This is a 6 month Fixed term contract with the opportunity to extend.

Jangala’s office is based in London and operates a remote-first working policy. Travel to our London office will be required for collaborative work at least once a week.

We are committed to creating an environment that attracts, motivates, and supports the best people from all backgrounds. This includes:

• Flexible working (general arrangement is one day in the office per week)

• 29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)

• Quarterly bonus assessed on a whole team level

• 5% employer pension contribution

• Gender inclusive office facilities

• Free gym and climbing membership

• Potential shadow share options in future commercialisation

• Enhanced parental leave

• A real focus on learning and development with each person having an L&D budget

• Yearly opportunities to volunteer and gain on-the-ground experience of the impact Jangala is having in communities and disaster areas

• Team days out

• A hiring process that emphasises experience, talent and motivation, rather than academic qualifications or CV specifics

We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religious beliefs or none. We particularly encourage applications from groups traditionally underrepresented in the technology and charity industries.

The salary range for this role is £31,000-£34,000 per annum, with consideration for part-time arrangements.

At Ambitious about Autism, we are currently looking for a Trust Fundraiser to join our team.

This role will be a key part of our Philanthropy team, working on securing funding from charitable trusts and foundations with the capacity to give up to £30,000. The Philanthropy team is highly regarded, consistently bringing in over half of our organisation's total voluntary income.

You'll research, identify and drive forward new income opportunities, maintain relationships with existing donors and ensure our supporters have an excellent experience through giving to us. You'll deliver high quality, written applications and reports to trusts and foundations, in line with funder deadlines and keep in touch with donors and prospects via phone, virtually and in face-to-face meetings and visits.

We are looking for someone who has:

• The ability to manage a task or project from conception to completion and meeting set deadlines
• The ability to engage, inspire, manage and collaborate with internal and external stakeholders
• Excellent interpersonal written and verbal communication skills
• Ability to think creatively and innovatively to generate income in line with the organisational strategy
• Excellent organisational, prioritisation and time management skills in order to work to tight deadlines in a busy environment

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Own the strategic development and execution of innovative marketing plans to engage, retain and grow Kew’s member and supporter base to achieve ambitious membership and fundraising targets. You will lead the development of engaging propositions and content, manage acquisition campaigns and optimise marketing communications to our existing base to drive long-term engagement and loyalty.

You will bring exceptional data-driven strategic marketing skills together with a creative flair and proven ability to generate fresh, impactful ideas to engage audiences. Working across a wide range of marketing campaigns and projects your excellent stakeholder, campaign and project management skills are key to this role.

This role is based at Kew Gardens with the option of regular home working, subject to operational requirements.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi. 

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please find out more by clicking “Apply”.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

Job Profile

Job Title:  Communications Specialist – South East

Directorate: Marketing, Fundraising and Communications

Reports To:  Regional Communications Manager

Matrix Reporting To:  None

Disclosure Check Level: None

Date created/last reviewed: April 2024

Overall Role Purpose

The Communications Specialist – South East helps people with sight loss to live the life they choose by driving the awareness and saliency of the Guide Dogs brand nationally and in their region by leading the development and delivery of central, regional and local integrated communications activity.

The role communicates the strategy and work of Guide Dogs, engaging key audiences both externally and internally (including service users, volunteers, staff, and supporters) to strengthen the brand and further awareness of the charity

Key Responsibilities

· Brand – Drive the awareness and saliency of the Guide Dogs brand nationally and in the region by bringing to life the brand positioning through all customer experience touchpoints.

· Champion the brand identity in the region, leading the implementation across all touchpoints. Lead the regional activation of all aspects of the brand campaign, working closely with the central brand, comms and digital teams.

· Communications & Digital – Lead the development, delivery and review of central, regional and local integrated communications & digital activity in the region to include print and broadcast media, social media, publications, advertising, events, direct marketing and internal communications as appropriate, ensuring objectives are set and measured. Create and edit key regional publications, as and when required.

· Case studies – Source and create local case studies, and work with Content Team to maintain the Chorus case study library with content to support local and national campaigns

· Media relations - Build strong and on-going relationships with national and regional journalists through proactive and reactive media relations, including dealing with issues and crises that are a risk to the organisation’s reputation.

· Work with all areas of the charity to story spot and develop compelling service user case studies that will engage journalists and turn into national news stories 

· Generate region-based stories and articles for corporate publications

· Manage creative agencies to help deliver national and regional campaigns

· Volunteer management - Develop and maintain a network of volunteer media champions across all regions.

· Spokesperson - Be a key spokesperson on behalf of Guide Dogs for regional media and where appropriate nationally.

· Advice and training - Provide both strategic and tactical advice on communications activities and issues for staff and volunteers within the region. Provide media training and develop communication skills to staff and volunteers nationally and within your area and ensure they are adequately briefed for media interviews.

· To take part in an out of hours duty rota and respond appropriately in the event of a crisis.

· Quality - Work across departments and functions both at Central Office and within your region, to ensure that Guide Dogs online and print communication channels are up-to-date and reflects regional content and context.

Breadth/Scope of Accountability

People Accountability

Number of Direct Reports: None

Number of Indirect Reports: None

Number of Volunteers Supervised: Up to 10

Financial Accountability

Annual Income Accountability: None

Assets Managed: None

Budget Accountability: Up to £10K

Application of this Job Profile

All employees are required to carry out other such duties as may reasonably be required to fulfil their role and support functional and organisational objectives.

All employees must also:

· Comply with all organisational policies

· Promote the vision and values of the organisation

· Engage in continuous personal development

This job profile is accurate as at the date shown above. It does not form part of contractual terms and may be varied to reflect or anticipate changes to the role.

Working at Guide Dogs

As well as other services to enhance the lives of people who are blind and partially sighted, we breed and train guide dogs. Staff and volunteers in all our locations support this work. Therefore, all employees must be comfortable working in environments where dogs may be present.

Guide Dogs is a volunteer-involving organisation and as such all staff are required to support volunteers in their roles. This may or may not mean the direct supervision of volunteers but will require all staff to play a supporting role. From time to time you may be asked to support / volunteer your time at Guide Dogs events that take place outside of normal working hours. All employees will be expected to advocate for Guide Dogs at all times and be a fundraiser.

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees and volunteers to demonstrate this commitment.

Guide Dogs will require proof of identity and the right to work in the UK.

Person Specification

Education/Qualifications

Essential

· A degree or an equivalent level qualification or equivalent experience.

Job-Related Experience

Essential

· Proven experience of creation and implementation of communications and digital campaigns and projects to meet business objectives, with experience of targeting different audiences through media channels.

· Proven experience of generating positive media coverage for a brand

· Understanding of measurement and evaluation, and knowledge of the latest techniques to measure the success and impact of a campaign against our strategic objectives

Desirable

· Experience of working in the third sector.

· Previous brand management experience.

Knowledge

Essential

· Up to date with best practice and innovation in brand marketing, communications and digital

· Awareness and understanding of the current media landscape and what journalists are looking for today

· Strong digital skills including a good knowledge of Microsoft Office packages, e.g. Word and PowerPoint.

Skills and Competencies

Essential

· Excellent written and communication skills, being able to adapt style to different channels or audiences.

· Excellent digital marketing skills.

· The ability to spot gaps and opportunities within a comms calendar and develop ‘news out of nothing’ by mining content from the organisation independently

· Able to give authoritative verbal advice and information on marketing, media and communications.

· Excellent organisational skills, working under pressure and to deadlines.

Behaviours

Our behaviours capture the essence of what it is to be Guide Dogs people, whether staff or volunteer. They describe the experience we expect everyone – the people we support, donors, partners, our volunteers and staff – to have while working with us. Guide Dogs people are:

• Person-centred - We are a group of people working to help each person affected by sight loss. We listen, and recognise that every individual is different in where they’ve come from and where they’re going. We are open, empathetic and inclusive. We place the person at the centre of every decision.

• Expert - We are specialists in what we do. We are committed to excellence and will never stop innovating. We respect our history, but seek out ways to adapt and improve, and are always willing to learn.

• Optimistic - We are relentless in our belief that people with vision impairment can lead the life they choose. We are passionate about helping each person, committed to challenging barriers, and proud of who we are and what we achieve.

So, we: -

• Partner - We only change lives when we collaborate. We build valued relationships with donors. We work together with our service users and colleagues, volunteers and partners – and our dogs, of course – to deliver great outcomes. We support and develop each other.

• Lead-by-example - We can all be a guide. We take the lead and then hand it over, empowering people to make progress independently. We gain trust by having faith in others, and influence by example. We do what we say we will.

• Engage - We cannot change lives if we look on from the side-lines. We get involved, take ownership, and feel responsible for all we do, think and say. We celebrate wins big and small, and we hold ourselves and each other to account.

We use competency-based questioning within our recruitment processes to assess the extent to which candidates demonstrate these behaviours – in ways appropriate to this role – in how they are at work and generally as people.

Safeguarding

If the role does or may involve working with children, young people or vulnerable adults, or supervising those that do, we’ll also be assessing ‘safeguarding competencies’ as part of the process. These are:

· Appropriate motivation to work with vulnerable groups;

· Emotional awareness;

· Working within professional boundaries and self-awareness; and

· Ability to safeguard and promote the welfare of children, young people and adults and protect from harm.

Mobility

A flexible approach with a willingness to work outside of core hours and away from home when required.

This is a rare opportunity to shape how millions engage with one of the world’s most iconic theatres both in London and across the globe and ensure our audience is central in decision making across the entire organisation.

As Deputy Director of Audiences, you will play a pivotal role in defining and delivering our ambitious audience strategy, with a strong focus on engaging people under 35 and expanding our reach through a bold, innovative digital content programme.

You will lead the charge in:
• Bringing the Globe to audiences everywhere through compelling storytelling, and impactful data.
• Creating a vibrant, inclusive and inspiring welcome to everyone who interacts with our work.
• Elevating our profile nationally and internationally, with coverage that deepens our global presence.
• Develop our offer to cultural tourists visiting our iconic venue.
• Work with the Director of Audiences to unlock new opportunities, from creative brand partnerships to major commercial ventures - both onsite, offsite, and online.

Your portfolio will span every touchpoint of the Globe’s audience experience. You will oversee and inspire teams across visitor and online experience, ticketing, retail, digital engagement, brand and design, marketing, data and insight, press and media relations, and external affairs. Together, you will create seamless, memorable, and transformative experiences for every visitor, viewer, and digital participant. 

We are looking for a leader who combines a love of collaboration among teams with operational excellence - someone with the creativity to innovate, the rigour to deliver, and the influence to inspire. This role is about shaping how the Globe is seen, felt, and experienced by the world. If you are ready to bring ambition, insight, and imagination to one of the most exciting cultural organisations in the world, we would love to hear from you.

The Sumatran Orangutan Society (SOS) is dedicated to protecting orangutans, their forests, and their future. Together with our local partners in Sumatra, we’re protecting vital ecosystems and creating resilient landscapes where orangutans – and people – can thrive.

We’re looking for an experienced and creative fundraiser to lead our individual giving and supporter engagement programmes, grow our supporter base, and champion innovation in public engagement and income generation. You’ll be rallying resources which will ultimately help us grow our impact for wild orangutans and the people living alongside them.

The Role

As Head of Individual Giving & Supporter Engagement, you’ll lead the strategic development and delivery of SOS’s public fundraising portfolio – inspiring individuals around the world to take action and give generously for the future of Sumatra’s rainforests and wildlife.

You’ll be responsible for individual giving, digital acquisition and retention, legacies, appeals and campaigns, and supporter events. You’ll be given the freedom to innovate, identifying and developing new income streams and engagement products and approaches that help us reach and inspire new audiences.

We’re particularly interested in candidates with strong acquisition experience, who can help us grow and diversify our supporter base.

Reporting to the CEO, you’ll work closely with communications, partnerships, and programmes colleagues to build an engaged community of supporters and advocates for SOS.

Key Responsibilities

Leadership & Strategy

• Lead the development and delivery of SOS’s public fundraising strategy, ensuring alignment with the organisation’s mission and income targets.

• Set and manage income and expenditure budgets for all individual giving fundraising streams, ensuring healthy ROI and sustainability. 

• Set clear targets and KPIs, with robust financial planning, forecasting, and monitoring.

• Foster innovation across public fundraising, developing and testing new products and propositions.

• Promote a culture of data and insight-driven decision-making, continuous improvement, and connecting our supporters to the impact they enable.

• Adhere to the Fundraising Regulator Code of Practise and Data Protection legislation and ensure the SOS Donor Promise and Fundraising Values are alive and visible in all fundraising activity.

Individual Giving & Donor Development

• Oversee acquisition, retention, and uplift strategies for individual donors, ensuring a seamless and inspiring supporter journey.

• Design and manage a calendar of appeals and campaigns, including the Big Give Christmas Challenge.

• Work closely with Communications & Marketing colleagues to deliver compelling creative content and integrated fundraising campaigns across digital channels.
   

Digital Fundraising

• Lead on digital acquisition strategy and performance, testing and optimising paid and organic campaigns to grow SOS’s online giving and supporter base.

• Manage and optimise digital giving platforms, donor journeys, and analytics to improve conversion, retention, and lifetime value.
   

Legacies & Events

• Develop and implement SOS’s legacy marketing strategy, raising awareness and nurturing pledgers and enquirers with care and authenticity.

• Manage fundraising events (such as our Buffoonery comedy night) and oversee community fundraising initiatives, optimising engagement and lifetime value.
   

Collaboration & Management

• Line manage the Development Assistant, ensuring that our supporters receive outstanding stewardship.

• Work closely with colleagues across Development, Communications, and Programmes to ensure a joined-up approach to engagement, conversion, and storytelling.

• Keep up to date with sector trends, digital innovations, and regulatory requirements, ensuring compliance and best practice in all fundraising activity.
   

About You

You’re a strategic and practical fundraiser who knows how to inspire public giving. You combine creativity with an analytical approach, and you’re motivated by purpose and impact. You’ll flourish in a small, committed team where innovation and collaboration are key.

Essential:

• Significant experience in individual giving and/or digital fundraising, including both strategy development and delivery.

• Proven track record of meeting or exceeding income targets across multiple channels.

• Familiarity with CRM systems and digital fundraising platforms.

• Strong understanding of digital acquisition and retention techniques, data-driven fundraising, and supporter journeys.

• Experience managing appeals and campaigns, ideally including match-funded initiatives (e.g. the Big Give).

• Excellent copywriting, creative and analytical skills, with an eye for compelling storytelling.

• Experience in budget management and performance reporting.

• Collaborative and adaptable, with excellent project management and communication skills.
   

Desirable:

• Experience in product development or innovation in the charity sector.

• Knowledge of legacy fundraising.

• Interest in environmental, conservation, or international development causes.

Senior Communications Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Senior Communications Officer

Location: London
Salary: £42,840 - £50,870
Contract Type: Permanent, Full-time
Closing Date: 9th November 2025 

We’re looking for a strategic communications professional who thrives on creative storytelling and getting things done to join our small but mighty communications team. 

You’ll have a sharp news sense, a knack for crafting compelling content, and the organisational skills to keep a busy team running smoothly. You’ll be as comfortable crafting stories for media as you are scheduling posts or coordinating campaign timelines - someone who spots opportunities, connects the dots, and gets things done. 

You’ll help the Clean Air Fund reach and engage our key audiences: governments, funders, businesses, researchers, civil society organisations and campaigners. 

As Senior Communications Officer, you’ll play a key role in shaping and delivering the Clean Air Fund’s strategic communications by: 

• Driving impactful storytelling and thought leadership across global and regional media, working closely with our media agency.
• Leading our social media strategy and management, growing the organisation’s and CEO’s digital presence, with a particular focus on LinkedIn.

• Supporting the smooth running of the communications function, strengthening collaboration across the organisation and the wider clean air movement.

Our Culture

At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness and a shared commitment to making a measurable difference.

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm. 

For more information on this role, including the full person specification, please see the job description.

Part Time Charities Assistant  

• (FTE £30,429 p/a – pro rata £12,171.60 p/a)
• 2 days per week
• Permanent contract
• Hybrid working 

We are looking for a proactive and highly organised administrator, ideally with experience in a Charity or Professional body to join us as our Charities Assistant in a permanent position working 2 days a week, supporting a worthwhile charitable cause.

The successful candidate will provide administrative support, help coordinate committee and trustee meetings, and act as a first point of contact for external queries. This is a varied role, so we’re looking for someone with a proactive approach who enjoys building relationships with a range of stakeholders and has great attention to detail. Candidates who have experience working with committees, preparing minutes and using Canva, would be preferable.

Who are we?

The Chartered Secretaries’ Charitable Trust is charity dedicated to supporting members of CGIUKI and their families, through life’s challenges. We provide financial support through grants, as well as bursaries for professional development, and award prizes to those who excel in qualifications.

What can we offer you?

As a flexible part time role, this role is ideal for someone looking to utilise their skills while still needing flexibility. We offer a collaborative working environment where your work will have a meaningful and tangible impact.  

What responsibilities does this role have?

This role will be varied, and duties will change depending on current meetings and project needs, but the responsibilities include:

•  Liaise with beneficiaries and applicants for support to assist with the application process, including details of outcomes and support provided.
• Lead on drafting case reports on beneficiaries’ circumstances for consideration of the Support and Grants Committee or the Chairman of the Support and Grants Committee.
• Assist with the organisation, planning and attendance for Trustee and Support and Grants Committee meetings, including papers and taking minutes, (currently around 6 per annum).
• Maintain and manage the Trust’s database to ensure accurate, secure, and efficient storage of beneficiary and application records.
• Maintenance of the Trust’s web pages to ensure relevant information is available.
• Development and management of social media presence.
• Assist with finance administration tasks, including expense claims and preparation of memos and invoices for payments.
• Management of donation recognition and reconciliation, including assisting with Gift Aid records and claims, and support with reporting requirements of investment valuations.

What skills experience does this role require?

Essential:

• Strong written and verbal communication skills.
• Excellent written attention to detail.
• A proactive and collaborative approach to your work
• Ability to adapt to changing priorities. 
• Organisational skills of events, information or people management, including the ability to work unsupervised.
• Microsoft office, including Access or other databases.

Desirable

• Experience working with a committee/Trustee board.
• Experience working in a charity or professional membership body.
• Experience updating websites, including updating written copy.
• Experience of social media management.
• Experience processing Gift Aid including claims to HMRC. 
• Knowledge of welfare benefits. 
• Interested in of charity governance and administration with a proactive approach to continuous learning.

If you have the relevant experience and are passionate about supporting a charitable purpose, we’d love to hear from you so please apply with your CV and one page cover letter today!