Contract manager jobs in gidea park, greater london

Location: Flexible hybrid working, minimum 3 days in our office in Crayford
Contract: Full-time, permanent
Salary: £28,000 - £30,000
Hours: 35 hours per week, Monday to Friday (core hours 10am – 4pm)
Closing Date: Midnight, Sunday, 22nd June 2025

Make a lasting impact for the millions living with allergies.

At Allergy UK, we’re the leading national charity supporting people with allergic conditions. We’re looking for a motivated and commercially minded Business Development Officer to drive growth through our Endorsements Programme, helping connect people with products that support their health and wellbeing.

This is an exciting opportunity for someone with a strong sales and relationship management background to join a growing team and contribute directly to our charitable mission.

What you’ll be doing:

·Identifying and engaging new clients for Allergy UK’s product Endorsements Programme

·Managing a pipeline of opportunities from initial enquiry through to signed agreements

·Maintaining strong relationships with existing clients to ensure renewals and growth

·Promoting cross-organisational engagement opportunities such as fundraising and campaigns

·Working collaboratively with colleagues in Communications, Fundraising, and Corporate Partnerships

·Tracking market trends and competitor activity to identify new growth areas

·Ensuring accurate CRM records and high-quality client service throughout

What we’re looking for:

·Proven experience in business development or sales, ideally in a commercial or B2B setting

·Excellent communication and relationship-building skills

·Commercial awareness and the ability to understand and articulate value propositions

·Experience managing targets, negotiating deals, and handling objections

·Able to demonstrate good organisational skills and the ability to juggle multiple priorities

·Ability to work independently and as part of a collaborative team

·Proficiency in Microsoft Office and CRM systems

Experience in the charity, healthcare, or life sciences sectors is welcome but not essential.

Why Allergy UK?

We are a passionate, purpose-driven organisation with ambitious plans to grow our reach and impact. As part of our team, you’ll be helping millions of people access the allergy-aware products and services they need to live well. We offer:

·A supportive, flexible working environment

·Opportunities for development and progression

·A welcoming, inclusive culture that values your voice and ideas

We warmly welcome applications from people of all backgrounds and communities. If you’re excited about this role but not sure you meet every requirement, we still encourage you to apply - you might be just who we’re looking for.

We're looking for 2 kind, compassionate and resilient Specialist Support Workers to join our Mental Health service in Tower Hamlets.

£29,500.18 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Support Workers help to enable vulnerable customers living at the scheme to manage their tenancies, mental/ physical health and wellbeing and assist them to move to social housing within the community.

The shift pattern for this role consist of: early shift 9am to 5pm and late shift 12pm to 8pm. Weekends and bank holidays 9am to 5pm

The contract for this role is expected to end: 31st March 2026

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Conducting regular flat checks and medication spot checks.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support plans / risk assessment plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to access local activities and services to maintain and improve health and well-being, avoid hospital admission, support to access and maximise welfare benefits
* Support customers to undertake activity of daily living (ADL), including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation and maintain their home.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
Relationship-building
- Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
- Committed to making a positive impact for individuals.
Adaptability
- Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes

What you'll bring:

Essential:
- Worked in a customer care setting with transferrable skills.

Desirable:
- Up to NVQ Level 2/3 or equivalent.

- Past or present experience in providing support to people with mental health, Learning Disability, Substance misuse and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job descritpion

Bipolar UK is the only national charity dedicated to supporting individuals affected by bipolar, including carers and families. We're launching an exciting new lottery-funded project in Northern Ireland to expand our peer support network.

As Senior Volunteer Co-ordinator, you’ll play a central role in growing and supporting our network of local support groups. You’ll recruit, onboard and induct volunteer co-facilitators, ensuring a welcoming, inclusive experience. You’ll supervise and support volunteers, helping them develop skills and confidence to deliver safe, effective peer support—whether online or in-person.

Key responsibilities include:

• Supporting the set-up and running of new support groups across Northern Ireland.
• Providing ongoing training and practical assistance to volunteers.
• Collaborating on the promotion of groups and services with internal teams and external partners.
• Ensuring compliance with safeguarding, GDPR and internal policies.
• Promoting Bipolar UK’s self-management courses and psychoeducation resources.
• Representing the charity within communities and building partnerships with local mental health services.

This is a varied, hands-on role ideal for someone with strong communication skills, experience supporting volunteers, and a passion for peer-led mental health support.

Applicants must be based in Northern Ireland due to the requirments of the role.

Salary: £28,000–£30,000 | Contract: 2-year fixed term (extension subject to funding)
Location: Home-based in Northern Ireland, with occasional travel to London. 
Hours: Full-time (35 hours/week)
Reporting to: Services Manager – Groups

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.

Smart Works is looking for a Head of Data & Impact to play a pivotal part in ensuring that Smart Works is a data-driven organisation, where insight and analysis underpin strategic decision-making and service delivery. 

At its core, this position is responsible for overseeing the how the charity measures impact. The successful candidate will lead on management of the charity’s central database—used across all centres—to manage client, volunteer and referrer information. This includes coordinating system updates, working with external contractors, and maintaining data integrity and functionality across the board.

For full details, please see the Job Pack attached. The closing date is midnight on Sunday 15th June with first round interviews taking place virtually on Friday 20th June, and second round interviews taking place in London on Wednesday 25th June.

To apply, please submit your CV and answer the following questions via our recruitment portal:

• Why do you want to work for Smart Works? (Max 200 words)
• What experience do you have of delivering transformational change to digital processes or data systems? How have you ensured efficient and effective outcomes? (Max 350 words)
• Why do you think you are well suited to the role of Head of Data & Impact? (Max 350 words)
• Is there anything else you would like to share at this stage? (Max 150 words).

St James’s Church seeks an energetic and dedicated individual to launch a new Changemaker Programme, for which seed funding has been secured. The idea behind the programme is that creative leadership is urgently needed in society today; and a matter for the soul too. The invitation is to be part of the change that such leadership can bring. The vision is that by 2035, 50 changemakers, aged between 22-34, will be innovating, inspiring, and creating other changemakers in society, rooted in the character, values and vision of St James’s Piccadilly. It is not growing church leaders but leaders in society, intentionally bringing together young leaders from its five programme strands: Social Justice, Arts and Heritage, Music, Environment, Business.

The Director role has responsibility for the promotion, implementation, sustainability of, and reporting for the Changemakers programme. The essential requirements are leadership of an organisation with an education, charitable or community setting; ideally to have extensive operational programme and line management experience within the education or charitable sector; evidence of strategic thinking and business planning; evidence of delivering and or managing the delivery of events.

St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+.

Role description and person specification can be downloaded at St James's website.

Please send full CV with a covering letter outlining your interest in the post and forward to Jane Gray, HR Advisor at St Jams's by midday Monday 16th June 2025 (Shortlisted candidates will be asked to complete an application form in due course.)

Initial interviews are planned for Tuesday 24th June.

If you are interested in having a conversation about the role (before 16th June 2025) this is by arrangement with David Hamilton-Peters at the Parish Office.

Job overview

Becoming the Head of Principal Donors at the Cherie Blair Foundation for Women is a fantastic opportunity to be part of lasting progress for women across the globe, ultimately contributing to a fairer, more equal and prosperous world.

You will lead and manage the Foundation’s philanthropy programme, working closely with our senior leadership team, the CEO and our founder to personally cultivate and steward the Foundation’s principal donors. This includes overseeing our recently formed Accelerate Circle – a select group of visionary philanthropists who help drive the Foundation’s fundraising through their networks.

We are seeking an exceptional relationship manager who thrives on external engagement and networking with key stakeholders. You will have a proven track record of establishing and managing global communities of HNWIs and fundraising volunteers, raising high six figure or seven figure donations annually.

In this role, you will be responsible for over £1 million of unrestricted income critical to delivering the Foundation’s goal of reaching one million women entrepreneurs. You will deliver excellent stewardship of our existing donors and cultivate new prospects.

Location: Home-based
Department: Operations
Salary: £33,256 - £36,952 per annum
Hours: 37.5 per week
Contract Type: Permanent
 
There’s never been a better time to join their team! They have launched an ambitious new strategy – and they want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making them healthier and happier, cycling can help us all thrive.
 
They're looking for a Programme Management Office Business Partner to play a key role in shaping how they manage and deliver impactful projects across the organisation. This role will work closely with project leads and senior stakeholders to embed best practices, improve governance, and support the delivery of our project portfolio. This is a unique opportunity to contribute to meaningful change while developing and championing project management across a purpose-driven charity.
 
This role offers the opportunity to continue their work in improving and embedding our project management framework, deliver training in project management best practice, and provide expert guidance throughout the project lifecycle. 
 
They're looking for someone with proven experience in project or programme management who thrives on making a difference through structure, strategy, and support. You’ll be a confident communicator and facilitator, capable of engaging stakeholders at all levels and building strong, trusted relationships.
 
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
 
They are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. They strongly believe that diversity strengthens their work. If you are already passionate about cycling, that’s great, many of them are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most.
 
The role is home based in the UK, with occasional travel to Guildford head office and London

Applications close at 9:00am on the closing date shown
 
You may have experience of the following: PMO Business Partner, Programme Management Business Partner, Project Portfolio Partner, Project Delivery Business Partner, Project Governance Lead, PMO Consultant, Project Management Framework Lead, Project Strategy Partner, Project Support and Governance Manager, Strategic Project Delivery Advisor, etc.
 
REF-221 877

A leading UK healthcare charity is currently recruiting an Interim Senior Management Accountant to to provide extra capacity across the management accounts and finance business partnering function during a busy time for the department.

The core duties of the role will be as follows, though as you will be supporting with extra capacity other duties or projects may be available:

• Production of monthly management accounts including preparation and provision of reports and commentary
• Support in the rolling forecasting process
• Work with the Head of Finance to support in the improvement of the month-end processes
• Support with ad hoc additional tasks including in-year budget and re-forecasting processes

What’s on offer?

• The role will be offered on an initial 3 month contract with the possibility of extension thereafter.
• Daily rate of £350 - £400 per day (inside IR35) depending on experience
• Hybrid working of 1-2 days per week in the central London office

The client is looking to hire a candidate with immediate availability or with a maximum of 2 weeks’ notice.

Applicants are encouraged to apply as soon as possible as CVs will be considered on a rolling basis.

Volunteer Coordinator, L'Arche London
 
ABOUT THE ROLE
 
Hours of work: 15 hours per week, opportunities to work flexibly. Ad-hoc, evening, and weekend work will be required on occasion.
 
Salary: £30,706 FTE per annum (including London Weighting). Pro rata: £12,282.40
 
Place of work: L’Arche London Office, 9-13 Norwood High Street, SE27 9JU
 
Contract type: Fixed term (until August 2026), extension subject to funding 
 
Closing date: Sunday 6th July at 23:59
 
Are you passionate about people and community? Join L’Arche as our Volunteer Coordinator and play a key role in nurturing and growing our vibrant team of 60 volunteers.
 
Main purpose of the role
 
In this rewarding role, you'll build on the work of your predecessor to support current volunteers, welcome new ones, and help shape a positive, inclusive experience across the Community. 
 
You’ll work closely with our leadership team to:

• Identify volunteer needs in the Community;
• Coordinate our accompaniment programme of volunteers offering reflective 1-to-1 conversations with members to support and develop their roles in L'Arche; 
• Ensure our volunteers are well-supported in their journey.
• Maintain essential records and DBS checks as part of the HR team to ensure regulatory and L'Arche standards;

This position does not offer visa sponsorship and is best suited for a candidate already located in the London area.
 
ESSENTIAL CRITERIA:

• Excellent communication skills, both written and verbal, and the ability to build working relationships with colleagues across L'Arche;
• Be confident in talking to new people about l'Arche and building support for our mission;
• Be genuinely enthusiastic about attending and supporting Community events;
• Experience of working with volunteers and/or with an organisation supporting people with learning disabilities;
• Be open to holding a leadership position in a Community of people with and without learning disabilities that values nurturing each person's spirituality, celebrates Christian festivals, and has grown from Christian roots, while welcoming people of all faiths and none. 

 
ABOUT L'ARCHE
 
At L'Arche we build Communities together with people with learning disabilities rather than doing it for them, and we are committed to mutually transforming relationships in a world where all belong.
 
L’Arche London is a diverse community of 100 people with and without learning disabilities, sharing ordinary life and building extraordinary relationships. We are welcoming, kind, and committed to bringing out the best in each other. L’Arche has grown from Christian roots, we encourage one another’s spirituality in different forms, and we are deeply inclusive of people of all faiths and none.
 
Excellence in care and a commitment to living in community is what makes us unique. We are a high quality care and support provider, regulated b the Care Quality Commission in England.
 
Are you inspired to bring your skills, experience and values to support our vision of a more human society? 
 
A full job description and person specification can be found in the Recruitment pack.
 
To apply, please submit your CV and answer the questions from our online application form.
 
Closing date for applications is Sunday 6th July at 23:59
 
Please also read our privacy notice for job applicants.
 
As well as joining our friendly Community, where you will be well supervised and supported, and benefit from L'Arche mentorship program, there are some other benefits you get by working for us:

• Joining shared meals since cooking and having a meal together is what we are all about. 
• Achieve professional qualifications while benefiting from exceptional training and development opportunities.
• Interest free loans and salary advances available 
• Free eye tests and a contribution towards the cost of glasses if you need them for work.
• Free DBS / PVG checks 
• Free SSSC registration 
• Free Blue Light Card 
• Professional membership fees paid if they are directly relevant to your role 
• Free Employee Assistance Programme available to everyone 
• Up to 5 days paid compassionate leave 
• Up to 6 days paid (pro rata) for time off for emergency dependents leave 
• Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings 
• Paid mileage costs at HMRC rate 
• Working from Home Allowance for those in office-based roles but for whom no office is provided 
• Specialist bereavement counselling for employees and their family members 
• Access to the Bike to Work scheme

REF-222 052

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Are you passionate about supporting people experiencing homelessness and creating meaningful change? Do you want to be part of a compassionate, and forward-thinking team? Do you want to help us prove that better outcomes are possible with new ways of working? If so, we’d love to hear from you. 

At The Connection Community, we provide a safe and welcoming space where people can find respite from street homelessness, build social connections, and access vital support. Our multi-disciplinary team is dedicated to reducing the harms associated with rough sleeping, fostering inclusion, and empowering individuals to move towards stability and independent living.

We see relationships as the key tool for change. The Community team build relationships of trust and solidarity that will help people to access our comprehensive professional support network, including NHS health services, DWP benefits advisors, migration specialists, and drug and alcohol support teams – all offering their services inside The Community.

Together we are piloting a psychologically-informed, trauma-responsive model with an embedded specialist NHS psychology team. This means you’ll receive high-quality training, 1:1 consultations, and reflective practice to enhance your skills, and to support you and your team to pioneer best practice in homelessness services.

You will be managing a multi-disciplinary team that is dynamic, creative and focused on building trust through relationships. Supporting the team to identify, engage and provide harm minimisation whilst promoting a sense of belonging. Providing rapid interventions for new people who may not need the service, alongside offering sustained support for the people who need it most.

You will have substantial experience in delivering psychologically, gender and culturally informed service to people who are experiencing street homelessness.  You will be both strengths-based and solution-focused, maximising and developing partnerships internally and externally to enhance service provision.  You will be both strength-based and solution-focused, developing and enhancing the service with a commitment to embed coproduction

Full job description can be found on our website

Salary: £40,309
Closing Date: Friday 20th June
Interview Date: Friday 27th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

This role is key to ensuring the Army Cadets can deliver excellent quality course materials and the training cycle is compliant with MOD and/or awarding body requirements.

This position is a permanent full-time post (40 hours per week) which will be home-based. However, some travel to Aldershot and London to attend meetings will be required.  The starting salary for the post will be £28,808.00 per annum.

Essential Skills

§  Qualifications in training or training support and design.

§  Direct experience of designing training for organisations.

§  Experience of working with partners, internally and externally.

§  Understand new technologies and promote innovation.

§  Ability to work on own initiative within an agreed framework of objectives.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 15th June 2025. Please note, AI should not be used to produce either the covering letter or CV.

Interviews will be held on Tuesday 24th June 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

We are the UK's only employment charity solely for women with convictions.

We’re led by our vision of a society in which no woman is held back by a conviction, and where she has the support, encouragement and opportunities she needs to reset her life and thrive. 

We work to create better informed and more empathetic attitudes about women with convictions and to raise awareness about the issues that often underlie women’s offending.  In short, we believe no woman should be held back by her past.
 

We’re looking for a new HR Lead to build on our existing policies and processes and take our inclusive and high performing culture to the next stage.  As HR Lead you will be integrated across the organisation, working at both strategic and operational levels to develop our people practices. You will have experience across the HR spectrum but will be especially skilled at coaching managers, undertaking employee relations case work, recruitment, developing organisational culture, and implementing equity, diversity and inclusion within HR practices. Your ability to building trusting relationships with a wide range of people set you apart, as will your passion for the work we do. 

You will join a friendly and supportive team who are passionate about what we do. In addition to a competitive salary we offer flexibility, generous holiday, time off for your birthday and wellbeing days. 

Flexibility

Our London-based staff operate on a hybrid model, working in our office within London South Bank University (one minute from Elephant and Castle tube station) on Mondays and Tuesdays (for full time staff – part-time staff are only required to work one of those days in the office) and at home for the rest of the week. We also have staff outside London who are fully home-based. We would like the HR Lead to work in the London office on either Monday or Tuesday (or both if preferred) but are flexible as to when in the week the remainder of the hours are worked, provided that there is a consistent working pattern each week.   We have specified the number of days for this role as 3-4, meaning a minimum of three and a maximum of four, depending on what the appointed candidate is able to offer on a consistent basis each week. 

Safer Recruitment  

Working Chance is committed to providing a safe environment for all those who work at and with Working Chance. The safe recruitment of all those who undertake work here is the first step to ensuring that we are fulfilling this commitment. 

All positions at Working Chance are offered subject to the following conditions:

· Receipt of satisfactory references covering the last 3 years of your employment or voluntary work.

· A Basic Disclosure Check.

· Proof of your identity and that you are legally entitled to work in the UK. 

Working Chance actively encourages and supports the employment of people with lived experience of the criminal justice system. We want to be representative of the people we are here for, so we welcome applicants with lived experience. For more information please take a look at our Recruitment of People with Lived Experience Policy, available on the CharityJob page for this role.

Are you a trusted Arabic-speaking adviser with strong community links? We’re looking for someone with experience, empathy, and an existing client base to help us launch a dedicated advice service for Arabic-speaking residents in West London.

You’ll lead on providing tailored advice and support to Arabic-speaking individuals and families, focusing on the most urgent needs in the community — from housing and welfare to digital skills and healthy living. This is a rare opportunity to shape a new bilingual service within a respected community organisation with a long track record of delivering high-quality support to racially minoritised groups.

Main duties:

 

· Deliver a bilingual advice, information and support service in Arabic and English to members of racially minoritised communities in Kensington and Chelsea and neighbouring boroughs, with a focus on housing, utilities, energy saving, welfare benefits, employability, healthy lifestyles, support for disabled people and carers, basic digital literacy skills, and related issues (NOT including medical, legal, or immigration-related advice)  

· Provide non-regulated money guidance (NOT including financial advice services regulated by the FCA) after appropriate training

· Signpost or refer clients to other service providers as appropriate

· Maintain individual files on all clients and all action taken, using Advice Pro software

· Undertake appropriate training

· Provide digital literacy training or support to service users through workshops and/or one-to-one instruction, after appropriate training

· Arrange and facilitate workshops for service users, where applicable

· Work cooperatively with other staff and volunteers

· Produce regular updates on work for the Director / Deputy Director and the Management Committee

· Participate in supervisions, performance appraisals, file reviews, and internal meetings

· Undertake other reasonable tasks as required

 

Purpose of the job

The Head of Operations ensures UK Youth runs efficiently, compliantly, and with impact. Reporting to the Director of Finance and Operations and working closely with Assistant Directors, the role drives core operations, systems improvement, performance reporting, and policy oversight.

Overseeing IT, CRM, project delivery, governance, and administration, the postholder also co-leads the development of an Organisation Performance Dashboard with the Finance Director to track KPIs and inform decision-making.

Key responsibilities

• Operational Leadership
• Policy & Process Management
• Performance Monitoring & Business Intelligence
• Annual Planning Support
• Digital Systems & Infrastructure
• Safeguarding, Risk & Compliance
• Team Leadership & Financial Oversight

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working
• 27 days annual leave plus bank holidays (pro rata for part time employees)
• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
• Other training available in support of your personal and professional development
• Pension scheme (currently UK Youth match employee contributions up to 5%)
• Membership of our life insurance scheme which would pay-out up to 4 times your salary
• Employee Assistance Programme to support employees both professionally and personally
• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
• IT equipment provided for the duration of contract
• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 27th June 2025 @ 11:59pm (midnight)

Interview Dates: w/c 7th July 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.