Contract manager jobs in highbury east, greater london

About the PVRI
We’re a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease (PVD) - a serious condition that can lead to heart damage and trigger symptoms like breathlessness, chest pain, fatigue, poor growth, fainting, and light-headedness. PVD can reduce both quality of life and length of life, but it isn’t widely recognised or well-understood.

Our aim is to improve clinical care, education, and PVD research. To do this, we bring together an international network of thousands of clinicians, scientists, academics, and industry partners supported by our small team based in Bermondsey, London. Together, we deliver conferences, e-learning, and an academic journal, raise awareness of PVD, and encourage collaboration in research.

About the role
We are seeking a Marketing Officer to help grow and service the charity's profile and international membership, increase the value of our membership offer, increase our income generation, work with the team to run successful events, and deliver our e-learning programmes. You’ll help ensure our members are informed about the latest developments and learning opportunities, and they’re valued for their contributions to the PVRI. No two days are the same. One day, you might be writing content for our website and social media channels, and the next, you might be welcoming respected speakers and attendees from over 30 countries to our scientific webinar.

We are looking for someone with excellent written and verbal communication skills and attention to detail. You’ll need to create successful marketing plans and grow our membership. You will also bring excellent organisational skills and the ability to co-ordinate high-quality webinars.

What we can offer
We offer a 35-hour working week and flexible working, a positive learning culture, international travel, and opportunities for you to learn and grow in your role. And for those who prefer hybrid working, we’re based in a vibrant, sociable office space close to London Bridge and Borough Market.

PVRI celebrates diversity and is committed to equality and inclusion in our recruitment practices and ways of working. If you’re excited about our mission and can bring talent and enthusiasm to our cause, we can’t wait to hear from you!

How to apply
To apply for the role, please send us your CV and a supporting statement (max 850 words) outlining what you could bring to the role and referencing the Person Specification. Please send these, together with the Equalities Monitoring Form to Katie Corris by 09:00 on Monday 11 August.
 

PVRI is a Registered Charity, number 1127115

Working pattern: full-time (36.25 hours per week) 

It is essential that you live within the Thames Valley region, or close enough to commute 

Working location: mostly remote work with some travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place across the Thames Valley area as well as providing support by phone, email or other means to suit the service user. We take a person-centred approach so the amount of travel will vary depending on your caseload at the time. You’re in control of your own diary. 

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with some home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes. 

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets. 

The role: This is a rewarding role where every day brings the opportunity to make a positive difference to people's lives. We regularly receive testimonials from service users describing the life-changing impact of receiving support from our caseworkers in the National Road Victim Service.

You'll join a closely knit team of fellow caseworkers, each using their individual experience and skills to provide person-centred support to victims. This provides a ready-made peer group who share best practice and knowledge and support each other so, in turn, they can best support road victims. There's no sugar coating it, this isn't an easy role, it requires a special type of person with strong resilience, but the reward is a strong sense of purpose, every day. You can’t pour from an empty cup, so we have strong support systems in place to support our caseworker's wellbeing, including clinical supervision. 

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown) 

- Birthday day off 

- Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri) 

- Enhanced sick pay and compassionate leave 

- Death in service benefit 

- Pension 

- Employee Assistance Programme 

- Clinical supervision and excellent support 

- A rewarding role with purpose 

- Be part of a skilled, friendly team with an engaged Board of Trustees 

- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to) 

Who we're looking for 

Full training will be provided under the guidance of our dedicated Training Officer. Our induction program has been developed to equip caseworkers with the skills they need to provide high quality support to road victims and covers topics such as being trauma-informed, safeguarding and risk management. We're open to candidates from all sorts of backgrounds, as long as you're a compassionate, self-starter with a background in providing high-quality emotional support and advocacy. Your experience in roles within the NHS, any health and social care, road safety, counselling, the police and family liaison officers, lived experience or any type of casework could make you an ideal candidate. 

Essential Requirements: 

• A full, clean UK driving licence and access to your own vehicle (travel expenses are reimbursed) 

• Resident in the Thames Valley area. 

• Experience delivering frontline support, preferably involving sudden bereavement or heightened vulnerabilities. 

• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users. 

• Competency in I.T skills to work remotely. 

Desirable Experience: 

Comprehensive understanding of the processes involved in the criminal justice system and coronial process 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you. 

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview. 

An enhanced DBS check is required due to the sensitive nature of our service. 

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat. 

Children and Young People’s Clinical Practitioner £41,000 - £44,380 dependent on experience. 17.5 hours a week Job share role, Minimum 2 days a week in the office
 

Rape Crisis South London is looking for a skilled and experienced professional who is passionate about improving the mental health and wellbeing of children and young people. 
 

This is an exciting opportunity to lead on the delivery of the South West London (SWL) Child Sexual Abuse Early Emotional Support Service for the CYP service. Working closely with the NHS and Schools you will manage a small specialist counselling team ensuring high-quality, trauma informed support for our young people who have experienced sexual violence. It is essential that you have a good working knowledge of Safeguarding legislation for children and adults, as well as child development. 
 

You will have excellent communication and organisational skills and an ability to develop partnerships with schools, families, funders and other key stakeholders. You will hold a relevant professional qualification in counselling or psychotherapy and be registered with the BACP/UKCP or equivalent. You will have significant experience of working therapeutically with children and young people, ideally in the contexts of trauma or abuse. 
 

Responsible to the Clinical Lead for CYP you will also provide additional support in the management and allocation of referrals, as well as provide additional support and advice as required to the wider CYP Service. 
 

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 
 

RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement. 

 

Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to submit your application as soon as possible to avoid disappointment,

About the role

This is a new role created at IRMO to strengthen how we measure, understand and communicate our impact. It sits at the heart of a learning-focused, community-led organisation working for migrant rights and social justice. We are open to hiring at either Officer or Lead level, depending on the experience and skills of the successful candidate.

We’re looking for someone with strong experience in Monitoring, Evaluation and Learning (MEL) who can take the lead in reviewing our current MEL systems and practices, identifying what’s working well and where there’s room for improvement. You’ll help embed more consistent, robust approaches to evidence and learning across the organisation, with the aim of improving the quality of our services and better demonstrating our impact to funders, partners and the community.

This is a 12-month fixed-term role, with the primary goal of strengthening our MEL systems, tools and capacity. There may be potential to extend the contract, depending on organisational needs and funding.

You’ll work closely with Programme Managers to ensure that data is collected, analysed and used in ways that are meaningful and accessible — not only to meet funder requirements, but to improve how we work and support our community. You’ll also support reporting processes and help build capacity across the team around MEL tools and approaches.

This is a great opportunity for someone with a strong analytical mindset and a values-driven approach, who is passionate about making data meaningful and useful in service of social justice. While we’re looking for someone who can take initiative and contribute from early on, you’ll be well supported by the Head of Programmes and Impact and welcomed into a collaborative, reflective team environment.

Key responsibilities

Strategy review

• Conduct an initial analysis of IRMO’s current MEL practices, systems and tools.

• Develop recommendations and an action plan for strengthening MEL across the organisation with support from the Head of Programmes and Impact.

Systems and frameworks

• Design or refine MEL frameworks and tools across IRMO’s programmes.

• Set up or improve systems for tracking outputs, outcomes and impact, including use of IRMO’s CRM system (Views).

• Ensure MEL systems are practical, consistent, and aligned with IRMO’s Theory of Change and values.

Data and analysis

• Support teams with day-to-day data collection and quality assurance, in line with project and funding requirements.

• Conduct quantitative and qualitative analysis to generate useful insight and evidence.

• Support quarterly and annual reviews across programmes.

• Contribute to funding applications with relevant data and impact evidence.

Learning and capacity building

• Promote a culture of learning across the organisation, supporting teams to reflect, adapt and improve.

• Facilitate internal learning processes, including participatory evaluation, feedback tools, and learning workshops.

• Provide capacity-building support to staff on MEL tools, data use and analysis.

Reporting and communication

• Coordinate internal impact reporting and support external reporting to funders and stakeholders.

• Ensure that MEL processes meet GDPR requirements and ethical data collection standards.

• Communicate data and learning in accessible, meaningful formats for a range of audiences.

Person specification

Essential

• 2–4 years of experience in a MEL, data or research role, ideally in a community, charity or non-profit setting.

• Demonstrated ability to assess existing MEL practices and lead improvements to systems, tools, and processes.

• Experience designing or managing MEL frameworks, such as theories of change, results frameworks, and indicators.

• Confidence working with both quantitative and qualitative data, including surveys, focus groups and participatory methods.

• Strong analytical skills and ability to interpret data to generate learning, demonstrate impact and inform decision-making.

• Experience facilitating learning and reflection processes, and supporting services to adapt based on evidence.

• Excellent interpersonal skills – able to work collaboratively, build relationships across teams, and support non-specialist colleagues to engage with MEL.

• Strong written and verbal communication skills in English, with the ability to tailor reporting for different audiences.

• Good communication skills in Spanish or Portuguese.

• Confident using digital tools to manage and analyse data, including spreadsheets, databases and survey platforms.

• Strong attention to detail and ability to manage complex information with accuracy.

• Understanding of data protection standards (including GDPR) and ethical MEL practices.

• Commitment to IRMO’s values, including anti-racism, anti-oppression, and community-led approaches, and an understanding of the issues facing migrant communities in the UK – particularly Latin Americans.

Desirable

• Experience using Views or a similar data management/CRM system.

• Experience designing or delivering participatory evaluation or community-led learning methods.

• Familiarity with IRMO’s programme areas: Advice, Education, Training and Employment (ETE), and Children and Young People (CYP).
   

We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve. 

We understand that some candidates may use generative AI tools to support their application. This is fine – but please note that we will review applications for signs of AI-generated content. Applications that appear heavily AI-written, especially where responses feel generic or lack personal insight, may be marked down.

We are the Wandsworth representative of the national City of Sanctuary (CoS) charity. This project will support the committee and expand our activities in the voluntary and community sector and elsewhere to build commitment to Sanctuaries in the Borough. Wandsworth has a small but active network supporting refugees. The existing sanctuaries include a theatre, cafe and shop. Our Wandsworth libraries are en route to become sanctuaries and there is active interest from schools and faith groups. The contract is initially for 62 days over one year. We are seeking additional funding to expand to three days/week and continue beyond one year. Please see our facebook and instagram pages for job opportunities.
 

Background to the project

The Project is supported by Wandsworth Council as a Borough of Sanctuary and by Lewisham Refugee and Migrant Network (LRMN). Note that for the year 2025 Wandsworth is the London Borough of Culture.

Wandsworth Welcomes Refugees is a charity and operates primarily on a voluntary basis. We aim to make Wandsworth a welcoming place for those seeking sanctuary to feel safe, supported and part of our community.  WWR is part of the City of Sanctuary movement and is the accredited organization in Wandsworth. We work with voluntary and community sector (VCS) and other organisations to encourage and support those wishing to reach out to refugees. We liaise with those interested in finding out more, offering general support, offering general support, or seeking to become accredited with City of Sanctuary. 

Objectives of the project
The project will support the WWR committee activities and objectives. It will expand WWR reach and contacts in the VCS and other appropriate places and organisations. It will raise the profile of the sanctuary movement and encourage active participation by various organisations to create welcoming communities for people seeking sanctuary. Participation can range from an interest and small steps through to becoming accredited with City of Sanctuary.

Wandsworth and Sanctuaries
Sanctuaries include community groups, private organizations, public sector services, and individuals, united in their commitment to supporting those fleeing violence and persecution. Wandsworth is a Borough of Sanctuary, and the accredited organisations at present include a theatre, café and shop. Wandsworth libraries and some faith groups and schools are in the process of applying to become accredited. There is interest from other theatres, shops, sporting facilities and many others. 

Role of the Community Engagement Officer

• Assist the committee to increase its outreach and communication with interested organisations across the Borough

• Join monthly committee meeting to report and plan

• Meet and liaise with the key refugee support organisations in Wandsworth and a small number in other London boroughs 

• Organise an on-line Meet-Up for sharing and support ‘clinics’ (every 4-6 weeks); develop a launch for this event

• Liaise with the committee Events Group fundraising and events activities 

• Liaise with and include lived experience into outreach and activities (WWR has a small advisory group

• Liaise with committee members represented on the Council’s ‘Migration Forum’ 

• Liaise with the organisations accredited with CoS in Wandsworth: CoS asks accredited organisations share activities and learning

• Assist in planning and implementing activities during Refugee Week (June)

• Participate in the annual City of Sanctuary Annual Conference 

• Assist organisation of Annual General Meeting (in 2026 date to be decided)

WWR is applying for additional funds and if successful will increase the contracted time of the CEO and allow more time for this role and to widen the brief.

Person specification

Essential experience

• Proven organisational ability and experience to manage a project (including budget and finances)

• Ability to identify and engage with organisations that could contribute expand commitment to Sanctuary in Wandsworth

• Good communication skills 

• Ability to use social media, including posting to WWR website

• Ability to reach out to those with lived experience to bring into the project

• A commitment to Diversity, Equity, Inclusion and Justice. 

• Understand issues behind migration and the impacts that lead people to become refugees

Desirable experience

• Knowledge and understanding of the goals of the Sanctuary movement 

• Experience of working effectively with a Chair and Board of Trustees 

• Campaign and advocacy experience, 

• Experience of evaluating a project

Fixed term contract for 6 months (with the possibility of extension)

War on Want is seeking a dynamic, self-motivated and experienced senior manager for the role of Interim Campaigns, Policy and Programmes Director for 6 months with the possibility of extension. This role will lead and manage a team of 9 delivering campaign activities, international programmes and movement building work for the organisation.

War on Want is a radical organisation that runs hard-hitting campaigns against the root causes of poverty and human rights violation, mobilising support and building alliances to fight for human rights, especially workers’ rights, raising public awareness of the root causes of poverty, inequality and injustice, and empowering people to take action for change. We work in partnership and active solidarity with grassroots groups around the world, as part of the movement for global justice.

War on Want’s new three-year strategic framework prioritises our work on the intersection of crises of inequality, climate, poverty and injustice, with our campaigns towards a radical Global Green New Deal, and on Justice for Palestine being the priority campaigns for the organisation.

We are entering a period of leadership transition as after 8 years our Executive Director is leaving War on Want for a new leadership role in the climate justice movement. As our current Department Director steps up to cover the Interim Executive Director role we are recruiting an Interim Campaigns, Policy and Programmes Director to lead the department during this time. You will need proven experience of directly managing thematic experts and campaigners and be able to lead the delivery of impactful and transformative campaigns. Reporting to the Interim Executive Director you will also contribute to the overall management of the organisation.

This is a unique and highly rewarding position for a creative and inspirational individual to make a genuine difference in the fight for global justice.

War on Want staff can work from War on Want’s head office, 44-48 Shepherdess Walk, London N1 7JP and from home. Some travel within the UK and overseas may be required.

For more information and to apply for the role, please click the 'redirect' button to visit our website. 

Application deadline: 5pm on Monday 4 August 2025, however we will be recruiting on a rolling basis and interviewing as and when applications arrive.

Please submit your application as early as possible.

War on Want is a registered charity no 208724. We actively encourage applicants from ethnic minorities and aim to be an equal opportunities employer.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.​

This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.

Brief role description:

The Fundraising Officer plays an integral role supporting the Fundraising team at the Forces Employment Charity (FEC).

As part of the Marketing, Communication and Fundraising Directorate, and led by the Head of Fundraising and Development, you will research and identify new funding opportunities and support their conversion into long-term relationships. You will be supported by senior members of the fundraising team to create and write high-quality proposals to secure funding, and stewardship reports to demonstrate impact and outcomes to our funders.​

Interested? Want to know more about the Charity? Please visit the Charity website.

Eager to know more the role? Have a look at the Job Description attached.​

What’s in it for you? Check out the Benefits sheet attached.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 23 July 2025​​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

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Salary: £29,120 per annum FTE (actual £19,968)

Contract: Permanent, following a 3-month probation period

Hours:24 hours across three days a week: Mondays, Tuesdays and Thursdays.

Do you want to make a tangible difference in the lives of some of the most deprived children in London? 

CARIS Families is a small frontline charity that offers holistic support to families experiencing homelessness in hostels in the London Boroughs of Camden and Hackney.  Amongst our other services, we run play and learning activities for children aged 0-16 from within 4 hostels in these boroughs, as well as a school holiday day trip programme.  Our services for children aim to reduce the stress on children and parents of living in overcrowded, insecure accommodation, and to put back essential childhood experiences that homeless accommodation deprives children of.

The services we currently offer our families in hostels are:

- Kids Club: an after-school play club in term time for 0-16s, run from our dedicated play club in the basement of one family hostel in Camden.

- Enrichment Trips and Summer Programme: a series of day trips for groups of families from our 4 hostels in the school holidays.  We take part in exciting activities and visit interesting destinations round London and the South-East, to ease the pressures of being stuck in the hostel during the long school breaks.

- Essentials Bank: Our Essentials bank runs weekly in term-time from two of our hostels, offering families free hygiene products such as toiletries, nappies, washing powder etc. to ease the pressure on family finances at a difficult time.

- Family Support Work and Housing Casework: we offer holistic casework to support families to ease the stress of their situation, from working on finances to supporting employment searches, to assisting with legal cases and supporting them to navigate their housing case and move out of homelessness as soon as possible.

We are currently looking for an experienced Play and Community Worker to join our dedicated frontline Family Services team, delivering this vital support to around 100 children and their families each year.

Responsibilities of the Role

The Play and Community Worker will:

- Deliver play and learning activities for children aged 0-16 at our hostel-based Kids Club’s play sessions during term time in the London Borough of Camden.

- Deliver our Enrichment Trips School Holiday programme during school holidays (in Camden, Hackney and the wider London and South-East England area)

- Deliver our term-time Essentials Bank programme, providing free household goods to families in hostels

- Assist the Services Manager with a range of administrative and operational activities to support the day-to-day running of our Family Services and CARIS Families’ operations as a whole

- Provide a warm and welcoming experience for children and their families attending CARIS Families’ services

- Engage enthusiastically and supportively with children in their play and learning experiences, through staff-led activities and facilitating child-led play

- Work proactively as part of our Family Services team, supporting colleagues, embracing change and contributing ideas to service development within our frontline Family Services.

Person Specification

We are looking for a Play and Community Worker who is:

- Qualified to Level 2 or 3, or prepared to work towards this qualification in: Playwork, Early Years, CYP Workforce, Youth Work or any related area

- Experienced in delivering play within a CYP or community work setting, and working with 0- to 16-year-olds

- Experienced in providing and facilitating safe and creative play experiences

- Passionate about improving opportunities for disadvantaged children

-  Understanding of the varied needs of children and their families, and of the impact of trauma and ACE on children’s development and wellbeing

- Able to maintain professional boundaries while supporting parents/carers and children empathetically, and with a person-centred, relational approach.

- Understanding of Equal Opportunities and Safeguarding best practice

- A good communicator, comfortable with working with a wide range of service users and professionals

- Proficient in use of Microsoft Office packages and basic web-based software applications (e.g. Canva)

- Reliable and diligent, with good time-keeping skills, who is able to work well as part of a team, take the initiative and lend a helping hand across our fast-changing, responsive frontline work

Job description

The London Programme Coordinator will be responsible for managing a caseload of up to seven partner schools, attending and coordinating weekly tutoring sessions, developing relationships with pupils, school staff and volunteer tutors and collecting data for monitoring and evaluation purposes. This role plays a crucial part in overseeing the quality of face to face and online tutoring sessions to ensure effective and impactful programme delivery.

Duties and responsibilities 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage and effectively communicate with all key stakeholders: schools, pupils and volunteer tutors; leading weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.

• Responsible for overseeing the quality of both face to face and online tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery.

• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers.

• Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys. Reporting regularly on key performance indicators.

Qualifications and experience criteria:

• Experience working with volunteers and/or young people

• Proficiency in Microsoft Office

• Bachelor’s degree or equivalent relevant work experience

• Strong written and verbal communication skills

• Evidence of ability to prioritise and manage administrative tasks

Reports to: London Programme Manager

Salary: £26,368 + £2,271 London weighting per annum

Contract and hours:  Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.

Closing date: .

Interviews:

Start date:

Place of work: Home with regular travel to schools in London

DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce. 
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply. 

For more information on the role and information about Action Tutoring, please see the attached job pack.

Job Title: Family Support and Graduation Coordinator

Salary: £28,000

Working Hours: 35 hours per week

Contract: Fixed Term until 31 March 2026 (extension subject to funding)

Location: Newham office based (with some hybrid working) 

About us at the NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.   

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.

As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe. 

About the role

This post will work as part of a community partnership programme, a small team providing accessible and bespoke perinatal care including, antenatal education, postnatal sessions, peer support, counselling and practical support to women from low-income migrant marginalised backgrounds. 

The role will provide non-judgmental, compassionate and trauma-informed care to women accessing the service helping them to navigate complex needs and overcome barriers to access through a creative, solution-focused approach. Working alongside the Perinatal Programme Manager building and maintaining a network of local support services, helping to develop clear referral pathways and strong partner relationships.

To be successful in this role you will have: 

• Experience of supporting or working with marginalised or vulnerable groups and understanding the barriers they face to accessing support and an awareness of ways in overcoming them  

• Knowledge and experience working or volunteering with women and birthing people during pregnancy and early years  

• Experience working within a relevant sector e.g., maternity, children’s services, homelessness, women’s services, mental health, supporting asylum and refugee families

• A good knowledge and understanding of local support and services for the client group
• Experience in empowering women to make informed decisions about their lives and advocating for their needs and rights

• Ability to handle challenging situations and behaviour with a calm, flexible and confident approach to reach a positive resolution

• Able to work reflectively, developing an awareness of any judgements, biases or assumptions that may impact upon your work.  

What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. 

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.   We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date for applications: 10th August 2025

Interview: In person at a venue in Newham on Thursday 14th August 2025

The consultant will lead investigations into the ‘The UK’s benefit from funded Health Partnerships under the DHSC funded GHWP’.

As benefit back to the UK becomes increasingly important in the evolving funding landscape, GHP is commissioning a study to explore and examine the value of DHSC-funded health partnerships to the UK health system. While bi-directional learning and mutual benefit have been highlighted through GHWP reports and sharing and learning events, these insights have not yet been fully synthesised or clearly articulated in a way that supports future funding and policy positioning.

We wish to commission a short-term consultancy to review and examine existing literature and data, including published and grey literature, including GHWP reports, reports from other DHSC-funded GHP projects, and other available documentation on the benefits of global health engagement to the UK. (see Related Papers section). 

Some qualitative data collection may potentially be involved.

Assignment 

Aim  

The aim is to produce a concise, evidence-based report that captures key themes such as professional development, system learning, innovation exchange, and reputational value, demonstrating the tangible and strategic returns to the UK from its investment in global health and global health partnerships.  

Objectives 

1. To identify and analyse the professional and institutional gains for UK health workers and organisations involved in the implementation of the GHWP. 

1. To assess how the GHWP work has contributed to UK health worker and health system strengthening, innovation, and global health leadership. 

1. To build on existing literature and evaluations, including from other DHSC-funded GHP programmes to provide a robust evidence base for the mutual benefits of global health partnerships. 

Outcomes  

• Re-centre Health Partnerships as a key component of the UK’s global health offer, showcasing benefits to the UK.   

• Encourage greater support within the NHS for institutional engagement in global health and support within the UK Government for increased spending on global health. 

Lead Knowledge Mobilisation for Central Research Question 

Focus areas:  

Examine the benefits of Health Partnerships for the UK, using and building on GHP and other data and evidence. 

Indicative areas of focus (to be finalised in consultation with the GHP team)  

• In what ways have GHP been successful in bringing benefits to the UK at an institutional as well as individual level?   

• How has GHWP work in Ghana, Kenya and Nigeria provided tangible and strategic benefits to the UK? 

• Highlight through selected case studies how UK individuals and institutions are benefitting personally/professionally because of Health Partnership work.  

• Provide examples of how global health innovations and/or ways of working are benefitting UK institutions because of Health Partnerships work, and/or the engagement of diaspora health workers in Health Partnerships. 

In the submission the consultant should submit a technical proposal outlining the approach and methodology for the study, including the key research questions. This will then be developed further with the GHP team. 

Methodology  

Desk review to include the following: 

• GHWP reports (HP reports as well as GHP reporting to DHSC)

• Available GHWP quantitative and qualitative data. 

• Other DHSC-funded programme reporting and material where feasible. 

• Published literature examining the benefits of Health Partnerships to the UK. 

Qualitative data collection 

Key informant and in-depth interviews and focus group discussions, if required 

Proposed Timeframe  

The work is to be undertaken between August and November 2025. 

Contractual Responsibilities  

Reports to: The Technical Director, based in the UK, who will provide technical oversight of the study. The Consultant will be responsible for managing their workload and conducting the activities in a timely and efficient manner as set out in this document. The Consultant will agree with the Technical Director which aspects to prioritise. The Consultant will also have regular reporting points with the Head of the Evidence and Impact Team and other GHWP colleagues, as required. 

The contract will run from August 2025 over a 4month period. The Consultant will submit a technical proposal and budget of up to £14,000 for the whole programme of work. The consultant will invoice GHP on a monthly basis. Please note that this is non-negotiable. 

Key Deliverables and Dates  

• Scope of Work and technical proposal (co-produced with GHP) 

• Draft Report  

• Power point presentation and evidence brief (summary report) of key findings and recommendations 

• Final report submitted November 2025 

Essential Qualifications and Experience: 

• Postgraduate degree in Global Health, Public Health, Health Policy, International Development, or a related field. 

• Proven experience in health systems research, particularly in the context of global health partnerships or workforce development. 

• Familiarity with the UK health system (e.g., NHS) and its global health engagement strategies. 

• Experience working with or evaluating global health partnerships, ideally involving LMICs such as Ghana, Nigeria, or Kenya. 

Skills and Competencies: 

• Strong qualitative and quantitative research skills, including data collection, analysis, and synthesis. 

• Ability to critically appraise and integrate evidence from diverse sources (e.g., programme reports, academic literature, policy documents). 

• Excellent written and verbal communication skills, with experience producing reports, policy briefs, or academic publications. 

• Strong stakeholder engagement skills, including the ability to liaise with UK institutions, diaspora health professionals, and international partners. 

• Competence in using research tools and software (e.g., NVivo, SPSS, Excel, or data visualization platforms). 

Desirable Attributes: 

• Experience working with or through organisations like Global Health Partnerships (formerly THET), NHS Global Health Partnerships, or UK FCDO-funded programmes. 

• Knowledge of health workforce development frameworks and global health diplomacy. 

• Understanding of diaspora engagement in health systems strengthening. 

• Ability to work independently and manage timelines for deliverables. 

Ready to join a dynamic team where social workers, therapists, and case managers collaborate to create a brighter future for children and families?

Does making a lasting difference in the lives of children through adoption and therapy inspire you?

See yourself playing a crucial role in helping families navigate their adoption journey?

Do you want to work in a fast-paced environment where supporting a client-centred approach is paramount?

Are you a lifelong learner who thrives in a dynamic environment with opportunities for continuous growth?

Look no further!

Family Futures is actively seeking an Assessment & Therapy Service Coordinator who aligns with our ethos and ambition to provide high quality therapeutic support for children who have experienced developmental trauma and have attachment difficulties.

About Family Futures

Family Futures is a not for profit, independent adoption agency and therapy centre in London, rated ‘Outstanding’ by Ofsted in 2022 for the fourth consecutive time. We have a reputation for innovation and offer a high-quality service - an integrated multi-disciplinary, assessment, treatment and family-finding service for children who are traumatised or have attachment difficulties.

We also have our Wellbeing Hub which offers evidence-based, one-to-one therapy for children, young people, and families to improve their mental health, relationships, physical health, and engagement at school. New members of the team will be involved in contributing to the development and delivery of this service.

The role

You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.

We are seeking a highly organised and proactive Administrative Coordinator to support our Assessment and Therapy Service. This vital role ensures smooth operations by managing scheduling, case tracking, document management, and communication with families and professionals. You will be a key point of contact for up to 30 active cases and work closely with internal teams and external agencies to facilitate high-quality service delivery.

You will be involved in the development of the service and your views, and insights are encouraged.

· Schedule and coordinate internal meetings and therapy consultations

· Provide administrative support for allocated assessment and therapy cases

· Maintain and update electronic records (Charms, SharePoint)

· Proofread, format, and distribute clinical reports and correspondence

· Liaise with families, therapists, Local Authorities, and partner agencies

· Assist with service costing, funding proposals, and contract tracking

· Assist in service evaluations, complaints management, and internal reporting

You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.

We are looking for an individual who is:

• Motivated to work with families and derive satisfaction from seeing the development of adopters
• Not fazed by complex needs, challenges, and adversity
• Embraces a parent-positive and child friendly approach
• Able to work in a small team and be a team player
• Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
• Thrives in a collaborative and integrated team environment.

What we offer

Benefits of joining Family Futures

· High-quality supervision and professional development training.

· We run regular Learning Forums to support and learn from each other

· An empowering and encouraging environment

· A nurturing environment for staff to work, including a weekly self-care session.

We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.

We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.

Family Futures is a menopause friendly employer.

Please contact us to request an application pack. The deadline for applications is Friday 1st August 2025 with interviews taking place on the 5th August. 2025.

Salary: £ Salary: £26,000 - £28,500 per annum

This is a full-time permanent position – 37.5 hours per week

Background to the role

Job description

Job Purpose

The weekend Home & Settle Project Officer is responsible for responding to referrals received over the weekend from both Royal London Hospital & Homerton Healthcare NHS Foundation Trust. You will work with the manager on Friday to deliver services and plan visits on the weekend for you to attend.

The service supports people returning after a stay in hospital, helping them to settle back at home, regain confidence and support with some practical tasks, e.g. shopping/cleaning.  You will manage referrals, carry out assessments, and in liaison with the manager, allocate service users to Discharge and Settle Worker caseloads. You will provide direct frontline support and co-ordinate visits to the service users’ home in preparation for their return home. You will work collaboratively to lead and manage the weekend service to support the smooth transition from hospital to home for service users.  The service is time limited, up to 4 or 6 weeks, to adjust, build confidence, and settle back in their homes.

Key Tasks

• Act as the first point of contact for all referrals over the weekend across both hospitals.
• Meet with patients in the community and/or hospital and carrying out assessments and risk assessments.
• Enter referrals on to AUKEL’s case management system (currently Charity Log) in accordance with GDPR guidelines.
• Allocate referrals to Discharge and Settle workers (in the week) using tech available (currently the Call Round App), training will be available.
• Collect feedback from service users and upload to case management system.
• Prepare and keep stock of AUKEL Welcome Packs and service leaflets.
• Deputise for the manger at discharge planning and other meetings as required.
• Support hospitals to improve the patient’s experience of the discharge process.
• Monitor the case loads of each of the Discharge and Settle workers (DSW) to ensure they are evenly and fairly balanced.
• Work collaboratively with other agencies providing support services.
• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary readmission to hospital.
• Plan and develop person centred interventions to provide short term support for people after hospital discharge.
• Deliver the front-line support services over the weekend
• Provide occasional cover for the A/L of other Project Officers
• Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
• Supervise, support and develop DSWs and volunteers in your service.
• Liaise with the handyperson service about referrals and jobs for service users.
• Ensure DSW are resourced to sign post service users to other services when the home and settle service intervention ends.
• Arranging access visits to service user’s homes.

Administration

• ·Keep AUKEL’s case management system up to date, input all data, and ensure all referrals, interventions, time spent with service users are recorded.
• Allocate referrals to DSW using tech available (currently - Charity Log ‘Call Round’ App).
• Ensure wards have good supply of service leaflets and referral forms.
• Ensure data collected meets the requirements of the service’s contract monitoring and key performance indicators.
• Ensure customer feedback questionnaires are sent at the end of each intervention and record returns.
• Ensure admin tasks relating to service users, Discharge and Settle workers or general admin is carried out in a timely and efficient manner. 
• Provide cover as needed, i.e. annual leave and sickness, for the services you manage, and other hospital settle services provided by AUKEL
• Carry out monitoring of the service ensuring it meets the contractual requirements of commissioners.

Quality

• Be familiar with and to implement AUKEL policies and procedures.
• Ensure the service is delivered in accordance with Care Quality Commission fundamental standards.
• Ensure integration with other AUKEL projects, and service users are referred and/or sign-posted to appropriate support services available to them. 
• Respond to safeguarding or other concerns and make appropriate reports and management action

Liaison

• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional and national issues affecting quality and compliance affecting care and home support services.
• Work in collaboration with hospital colleagues including discharge teams, A&E, ward staff, community teams to support the successful discharge of people and reduce readmission.
• Liaise with other AUKEL home and settle services across London and work collaboratively to maintain effective services, including sharing staff where appropriate.
• Work closely with the AUKEL handyperson service to meet contractual obligations where a handyperson service is provided as part of the service.
• Liaise with contractors to arrange deliveries and works to service user’s homes.

 General

• Meet regularly with your line manager for support, supervision and appraisal.
• Attend team and staff meetings, (and other meetings) as required.
• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
• Undertake any training required to fulfil the post.
• Carry out the duties of the post in accordance with AUKEL’s policies and procedures including: Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
• Work within AUKEL’s expectations of professional boundaries and confidentiality.

 Functional Links

• The Home and Settle Project Officer is supervised directly by the Home and Settle Manager.
• Close working is required with AUKEL Finance Team, Information, Advice, Advocacy & Befriending Services, AUKEL Community services directorate, and other home and settle services across East London.

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Minimum of 2 years’ experience of working within a health or care setting.
• Experience of using IT systems to record work done.
• Experience of supporting colleagues (this could be in a non- managerial position)

Desirable

• Experience of working within a hospital setting
• Experience of managing and developing staff.
• Experience of working with older people
• Experience of conducting assessments and risk assessments.

Knowledge & Understanding

Essential

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 
• Understanding of the needs of patients who may lack family or other support.
• Understanding of the needs of lone workers whilst working in the community.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers. 
• Understand of and commitment to equity, diversity, inclusion and dignity.

Desirable

• Knowledge of CQC fundamental standards
• Understanding of NHS hospital discharge procedures

Skills/Attributes

Essential

• Excellent interpersonal skills
• Excellent verbal and written communication
• Intermediate IT skills
• Excellent planning and organisational skills
• Ability to work calmly under pressure.

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• The role is required travel across East London
• Flexibility in working hours to meet organisational needs.

Additional Information

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.