Contract Manager Jobs in Leicester, England
Victim Support is proud to have been commissioned in Cumbria to provide support for victims of all crime, whether or not they have reported to the police.
The service will be a valuable point of contact for anyone affected by crime at any time to contact and receive help, support and information. It will be busy and fast paced receiving referrals and calls of varying nature from a variety of people, and working to provide an offer of support by a victim's preferred method and time of contact.
We have an opportunity available and are looking for dedicated, passionate and empathetic person to join and enhance our team as an Initial Support Agent (known internally as a Triage & Early Interventions Officer), this role is working 37.5 hours per week and is home-based.
What We Offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
The role of Triage and Early Interventions Officer (TEIO) is a fast paced one which requires the post holder to answer incoming calls and make outgoing calls to victims of crime and those accessing the service in Cumbria.
As a TEIO, you will;
- answer incoming calls, speaking to those affected by crime & manage a caseload
- make outgoing calls, assess needs and risks and action plan with callers
- work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality
- liaise with other agencies where required to find out more information, give information or make referrals or give signposting information
- work with the wider team to ensure an effective, trauma informed service is given to those affected by crime
You will be a confident, compassionate and empathic person who can work well under pressure. You will be speaking to people who may be upset, angry or in emotional difficulties and will need to be composed, empathic and be able to quickly assess situations.
You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Hertfordshire.
Position: S11156 Stroke Association Support Coordinator
Location: Home-based, Hertfordshire, however frequent travel will be required as part of this role (to include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: Circa £26,700 per annum
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 26 May 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 3 June 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
· Supporting new stroke survivors and their carers to adjust to life after stroke following hospital discharge into the community.
· Providing personalised information, advice and support.
· Enabling stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Working with other health and social care professionals across the stroke pathway to ensure high quality support.
About You
You will have experience in:
· Experience/ background of providing person centred support to people with a disability or long-term health condition and their carers.
· Excellent IT skills and an ability to maintain accurate records.
· An affinity with the values of the Stroke Association.
· A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Counsellor
This is an exciting opportunity for an experienced counsellor to join the Emotional Support Team in Cornwall. If a 35-hour role is not for you, a blend of part time hours as well as flexible working is available. This can be discussed further at interview.
Position: S11168 Stroke Association - Emotional Support Coordinator/Counsellor
Location: Home-based West Cornwall, with frequent travel across Cornwall required as part of this role (May include team meetings or other work-related meetings)
Hours: Full or part-time hours, 2 x 18 hours per week positions or 1x 35 hours per week position
Salary: Circa £29,900 per annum, pro rata
Contract: This is a fixed-term contract until 31 March 2026. We currently have funding for this contract until 31 March 2026.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 26 May 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: week commencing 3 June 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The project funded by the Elwyn Thomas Memorial Fund will deliver an Emotional Support Service as well as through collaborative community working, will result in valuable assets for the community. In the shape of self-sustaining peer and volunteer led support through groups, partnerships and activities.
Reporting to the Emotional Support Service Manager, the team will deliver a professional counselling service to stroke survivors, carers and relatives. Counselling sessions are designed to help clients to develop emotional resilience, readjust to life after stroke and prepare to reintegrate into community life.
Key responsibilities will include:
· Providing one to one counselling to stroke survivors, carers and relatives including those with communication or cognitive difficulties
· Providing counselling sessions in person, on-line or by telephone, throughout Cornwall
· Assessing the appropriateness of counselling for service users by providing emotional needs assessment sessions as well as using appropriate screening/evaluation tools (e.g. PHQ and GAD)
· Managing risk and safeguarding issues in accordance with appropriate legal, ethical and organisational requirements.
About You
You will have:
· An advanced diploma in integrative, humanistic or person-centred counselling/psychotherapy; for example, BACP recognised course or equivalent (i.e. 450 hours skills and theory, 100 hours of supervised practice, 20 hours of personal therapy)
· A minimum of 1 year post qualification supervised clinical practice
· BACP registration (or equivalent) and actively working towards accreditation
· Experience of delivering short-term counselling
· Experience of working with people with cognitive impairment
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. You must live in the West area of Cornwall to fulfil this travel requirement.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Counsellor, Counselling, Psychotherapy, BAC, Stroke Support, Stroke Counsellor, Medical Counsellor, Physical Counsellor, Disability Counsellor, Care, Care and Support, Social Care, Stroke Care, Emotional Support, Aftercare, Rehabilitation.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Support Coordinator
We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Central Bedfordshire.
Position: S11170 Stroke Association Support Coordinator
Location: Home-based, Central Bedfordshire, however frequent travel will be required as part of this role (to include home visits, team meetings or other work-related meetings)
Hours: Part-time, 22.5 hours per week
Salary: Circa £17,189 per annum (FTE circa £26,700 per annum)
Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 2 June 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 10 June 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to a Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.
Key responsibilities will include:
· Supporting new stroke survivors and their carers to adjust to life after stroke following hospital discharge into the community.
· Providing personalised information, advice and support.
· Enabling stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
· Working with other health and social care professionals across the stroke pathway to ensure high quality support.
About You
You will have experience in:
· Experience/ background of providing person centred support to people with a disability or long-term health condition and their carers.
· Excellent IT skills and an ability to maintain accurate records.
· An affinity with the values of the Stroke Association.
· A flexible approach and an ability to effectively manage a caseload.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Location: National Training Centre in Osgathorpe or homebased with travel
Job Type: Part time, up to 30 hours per week
Contract Type: Permanent
Salary: circa £24,000 FTE (depending on experience)
Closing date: 03-06-2024
If you are a talented administrator who is excited about utilising your skills in the charity sector, this could be the role for you.
Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a Volunteering Coordinator to join our People team.
This is an incredible role at a prominent assistance dog charity where your role will be part of our essential work that transforms lives every day.
What you will do:
We aim to offer flexible and attractive volunteering opportunities across all aspects of the charity's work to meet the needs of a wide range of volunteers, your role will be supporting the ongoing development and administration of this volunteering programme. You will be confident in providing effective and efficient support across a range of systems to benefit the ongoing needs of our volunteer population. You will be the first point of contact for potential and new volunteers and staff with volunteering queries, alongside managing data, and supporting regular engagement initiatives with the support of the Volunteer Manager and wider People team. This is a fantastic opportunity for you to work across many parts of the charity both internally and externally.
What we are looking for:
• Demonstrable administration experience.
• Excellent attention to detail with a methodical approach.
• Excellent listening, interpersonal and communication skills (verbal and written) across a range of audiences.
• Excellent customer service skills.
• Proficiency in Microsoft based software packages.
• Strong planning, prioritising, and organising skills.
• Proven ability to manage, motivate, and supervise others (staff, volunteers).
• Full UK driving licence or ability to travel in line with the requirements of the role.
• Experience of working within the voluntary, or healthcare sector, and knowledge of safeguarding or volunteering legislation/policies would be advantageous but not essential. Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
We can offer you:
• Generous annual leave allowance
• Salary exchange pension scheme
• Charity (occupational) sick pay
• Life assurance and will writing service
• Employee assistance programme and wellbeing portal
• Free on-site parking
• Dog friendly offices
This role can be delivered from our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire or remotely from home with some travel to the training centre for events and related activities where possible.
If this sounds like the perfect role for you, we would be delighted to hear from you! Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
First interviews will take place virtually (online) in the week commencing 10 June 2024.
Second interviews will take place at our National Training Centre, Osgathorpe, Leicestershire, date to be confirmed.
We recognise the benefit of diverse experiences, and therefore welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
You may also have experience in the following: Volunteer Coordinator, Charity, Charities, Third Sector, Trainer, Volunteering, Recruitment Officer, Volunteering Coordinator, Voluntary Sector etc.
REF-213 749
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in Warwickshire and Coventry on a fixed term contract until March 2025. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering Warwickshire and Coventry. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits:
- 28 days annual leave plus bank holidays, pro-rata for part time employees
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; midnight on 2nd June, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
We look forward to hearing from you.
NB:
If you don't already hold the Independent Advocacy Qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Humane Slaughter Association is a unique charity which promotes the welfare of farmed animals ‘Beyond the Farm Gate’; at markets, during transport, at slaughter, and when animals must be killed in emergencies.
Our vision is of a world where all farmed animals are transported and killed humanely and our mission is to research, advance and promote the use of humane methods for the transport, slaughter and killing of farmed animals.
We do this by offering practical advice, education, ad training to all those involved in transport, slaughter, or emergency killing of livestock animals, as well as by funding scientific research to develop more humane approaches. Although we are based in the UK, the charity is international and works worldwide.
Technical Officer – welfare assessment
The postholder for this role will become a key part of the HSA welfare assessment and training team. The team regularly undertakes welfare assessments of abattoirs, livestock markets and transport facilities to provide advice and training to ensure high standards of animal welfare. We also provide in-person training in humane slaughter and transport to those working in the industry, as well as regulators, other NGOs, staff from farm assurance schemes and others involved in the industry. Participating in agricultural shows and industry events, sharing our knowledge and advocating for humane slaughter and transport with key stakeholders are also central to our activities. HSA conferences are also an important way in which we disseminate the latest animal welfare information.
The postholder will work with the small expert team at the HSA, using their expertise to deliver welfare assessments and training, provide expert advice and organise our external activities.
Key Skills, Qualifications and Attributes
Essential
· A degree in agriculture, life science, veterinary medicine (or a related field) or equivalent professional experience.
· An understanding of the basic principles of animal welfare at slaughter.
· Comfortable working with and producing material which describes the slaughter process in detail.
· Comfortable working in abattoirs and livestock facilities.
· A diplomatic approach to dealing with controversial issues in animal welfare.
· Willingness to obtain a slaughter licence.
· A demonstrable ability to summarise complex information for a range of audiences with different levels of technical expertise.
· Excellent written and oral communication skills.
· Strong IT skills ideally including experience with MS Office and SharePoint.
· Ability to work to targets, with excellent organisational skills.
· Team player, but comfortable working alone when necessary.
· Willingness to travel extensively around the UK and further afield to undertake assessments or provide training.
Desirable
· Expertise in animal welfare at slaughter and/or during transport (this expertise could have been gained though working with the livestock industry or as an educator, veterinarian, animal welfare researcher, regulator, or policymaker).
· A postgraduate qualification, ideally in animal welfare or a related area.
· Experience of animal welfare assessment or audit.
· Understanding of the laws and regulations relating to the welfare of animals (in the UK and/or elsewhere) undergoing transport and slaughter.
· Expertise in the welfare of farmed or wild-caught aquatic animals.
· Experience of using social media including Twitter/X, LinkedIn and/or YouTube to deliver animal welfare or technical information.
· Experience of event organisation.
Personal Attributes
The candidate must be comfortable with the charity’s approach to animal welfare which includes co-operation with the livestock and slaughter industries. Whilst the HSA wishes to ensure the highest standards of welfare for animals farmed for food or other products, it does not oppose the slaughter of animals per se. Candidates must be comfortable working within the livestock industry and other key stakeholders whilst striving to ensure the humane treatment of animals undergoing transport or slaughter.
Job Benefits
Payscale: £30,493 – 41,737 (depending on experience and qualifications) Plus London weighting, where applicable.
Contract Type: Permanent/full-time, subject to a satisfactory probationary period. Part-time and flexible working arrangements may be possible.
Location: Office-based or remote (within the UK) according to the wishes of the applicant. The HSA offices are currently based in Hertfordshire, UK. The postholder will need to travel to meetings around the UK and occasionally overseas.
Contributory pension scheme (inc. Employer’s pension contribution of 8% of gross salary).
25 days paid holiday per year (allowance increases with length of service), plus statutory holidays.
Excellent training opportunities.
Eligibility
Because the charity is based in the UK, you must be legally entitled to work and reside in the UK. The successful candidate will be expected to reside in the UK whilst employed by the charity.
Candidates should hold a UK driving licence or other licence which allows them to drive in the UK.
Please note, that if you wish to work from home, we require a reliable internet connection with a minimum 10Mb/s broadband.
To Apply
Please submit a letter (maximum 2 sides of A4) describing how you meet the person specification and explaining your motivation for wanting to work with us, alongside a comprehensive CV.
Please also specify your current remuneration details and notice period and include the names of two referees (including your current or most recent employer) who may be contacted if you are offered the position. We will not contact referees without your permission.
Closing Date for applications is Midnight (GMT) Friday 7 June 2024
We would be grateful if you would also complete a diversity monitoring form – this will be sent to you once we receive your application and can be returned anonymously. The answers provided on this form play no role in the shortlisting of candidates.
Selection Process
We plan to hold initial online screening interviews will be held in the week commencing: 17 June 2024, with shortlisted candidates invited to an in-person interview at our offices in Hertfordshire in the week commencing 24June 2024.
Please let us know if you require any special arrangements should you be invited to interview.
Employment Checks
All offers of employment are made subject to the following criteria:
Proof of eligibility to work in the UK, Proof of Residency, names and contact details of two referees including your current (or most recent) employer.
For any further information or for an informal discussion about the position please contact us.
The HSA requests no contact from employment agencies or media sales.
Humane Slaughter Association (HSA)
The Old School, Brewhouse Hill, Wheathampstead, Hertfordshire, AL4 8AN, United Kingdom
Registered Charity in England No 1159690: Charitable Incorporated Organisation
Please submit a letter (maximum 2 sides of A4) describing how you meet the person specification and explaining your motivation for wanting to work with us, alongside a comprehensive CV.
The client requests no contact from agencies or media sales.
Title: Payroll Officer
Salary: £25,600 - £28,444 per annum (plus £3,500 London Allowance if applicable)
Contract hours: 35 hours per week
Contract Type: Permanent
Based: Hybrid if London based / UK- Flexible Home based
Closing date: Shortlisting and Interviews will happen on a rolling basis so early application is encouraged. We reserve the right to close this vacancy early
Interview date: Interviews will be on rolling basis
As the Payroll Officer you will be accountable for working with the Payroll Supervisors to ensure the delivery of an effective and efficient, high quality payroll service to staff and managers across the Charity. You will be required to provide an effective and accurate output of work to meet the demands of the role, ensuring a consistently high level of customer care is provided, and work to agreed timeframes and tight deadlines.
Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (TC apply)
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance for all employees
- Eye care (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you:
- Annual leave allowance:
- England and Wales = 25 days plus 8 public holidays (pro rata)
- Northern Ireland = 25 days plus 11 public holidays (pro rata)
- Scotland = 25 days plus 10 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS/PVG/Access NI
What we are looking for:
- Proficiency in using Excel, Outlook, and other systems such as HR and Payroll
- Strong organisational skills with a proven ability to work to deadlines
- Experience processing documentation, starters, changes and leave requests
- Exemplary customer service skills. With demonstrable skills in managing sensitive and complex cases
- Knowledge and understanding of payroll processes
- Understanding of HMRC, PAYE, NI, RTI and statutory payments
As the Payroll Specialist within our organization, you will be responsible for overseeing the seamless administration of employee salaries through Resource Link, our computerized payroll system. Your duties include meticulously collating and inputting pertinent information for the monthly payroll cycle, encompassing tasks such as processing new hires, managing contract changes, administering sickness absence payments, calculating maternity and paternity pay, handling Court Orders, GAYE, Union deductions, Childcare Voucher schemes, and ensuring accurate payment of Pension contributions and Company loans. Your primary focus will be to guarantee the precision and punctuality of salary payments for all employees, effectively managing expectations and fostering consistency.
In addition to your administrative responsibilities, you will serve as a knowledgeable resource for employees and managers, offering guidance on a broad spectrum of payroll-related matters. This includes providing advice on salary payments, enhancements, expenses, Tax, National Insurance, statutory deductions, and adherence to company policies and procedures that may impact an employee's pay. Prompt resolution of queries and issues within reasonable timeframes is paramount, and your ability to appreciate and address the concerns of employees contributes to maintaining a positive and efficient payroll function within the organization. If you possess a keen attention to detail, strong communication skills, and a commitment to ensuring accurate and timely payroll processing, we invite you to apply for this integral role within our team.
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
About us:
Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role
As National Support Coordinator you will provide support to our members living with a rare neuromuscular condition, myasthenia, their families, and carers. You will work alongside three additional National Support Coordinators and a Benefits and Welfare Officer, ensuring our members receive the support they need, via telephone, zoom meetings and email.
We are looking for someone that is willing to work a Monday, Wednesday and Thursday. There may be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required. All evening and weekend work is agreed in advance.
Who are we looking for?
The successful candidate will have a minimum of 2 years’ experience of working within the charity/healthcare sectors or of a similar role.
A keen interest in or a knowledge/experience of charitable support provision is essential. We are a looking for an innovative self-starter to join our small national team of 15 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. if this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness, as it is a little-unknown condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the illness.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including access to specialist benefits advise.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenia’s are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender, or nationality. Myasthenia gravis, ocular myasthenia, and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
Candidates should submit their CV and covering letter.
PLEASE NOTE THIS POST MAY CLOSE EARLY IF WE FEEL WE HAVE ENOUGH SUITABLE APPLICANTS.
Only applicants that can work the requested hours and have submitted a tailored covering letter will be considered for this position.
The client requests no contact from agencies or media sales.
Business Analyst
Remote/home working with occasional travel
£45,000 - £49,000 pa plus excellent benefits
35 hours per week
Fixed term contract for 12 months
As Business Analyst, you’ll be vital to analysing and understanding business problems and opportunities from across the charity. You will be helping to understand user and business needs, break those needs out into constituent parts, analyse multiple solutions, and support the communication and delivery of solutions to meet the user needs.
Analytical thinking, problem-solving and communication skills are core to this role. You will work iteratively in cross-functional teams made up of people from across the charity to bring impactful and meaningful work to life.
As a Business Analyst, you’ll be able to:
- Lead and manage investigations into business processes, functions, information flows, data structures and software development processes, using various methodical and consistent techniques.
- Deliver at pace using agile methodologies and principles.
- Define improvements to business processes, while evaluating potential solutions based on the impacts across the organisation.
- Lead, understand and communicate the big picture while working to assure the overall goal is maintained in creation of product backlogs, in addition to working at a detailed level during sprints and iterations.
- Elicit requirements using appropriate techniques considering the nature of change and established practices.
- Lead in providing solutions to real business problems through influence, facilitation, and communication.
- Define scope whilst shaping and challenging business priorities and value through collaboration.
- Assist decision makers in gathering information to make informed decisions.
An initial activity will involve working with stakeholders to understand the on-going requirements to improve how we use our CRM (Dynamics). You will:
- Liaise with stakeholders to gather functional and non-functional requirements for the continuing improvement of our CRM.
- Design and document processes and workflows within the CRM and other products/services.
- The support for stakeholders in using the CRM whilst distilling relevant information to our data team.
You should have demonstrable experience of business and systems analysis working including identification of business benefits, deconstructing user needs, business process modelling, requirements capture, prioritisation, facilitation, challenging business perspectives, sharing best practices and improving team processes and delivery and co-ordinating and leading other teams.
We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus.
Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.
We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Applicants are required to submit a cover letter as part of the application process, highlighting their relevant experience, skills, and enthusiasm for the role.
Closing date: open-ended.
Our fundraising team is made up of passionate people dedicated to making BCUK’s mission a reality, so we can prevent even more people from getting Breast Cancer. Fundraising income has grown significantly over the last few years thanks to a talented staff team, and we have an ambitious strategy to grow this income even further.
Working with agencies, including a digital mobilisation agency, The Senior Individual Giving Officer will be responsible for leading growing our individual donor and supporter base and delivering an excellent supporter experience.
You’ll need to be a digital native with experience in building digital-focused approached to supporter acquisition and development.
This is an exciting time for a talented and ambitious fundraiser to build on this growth as BCUK invests significantly in fundraising and particularly in individual giving and legacy fundraising.
We are a national breast cancer charity focussed entirely on breast cancer prevention:
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We fund scientific research into environmental and chemical links to breast cancer
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We educate and raise awareness about the lifestyle and environmental risk factors of breast cancer, empowering people to reduce their risk of developing the disease
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We campaign for policies that protect people’s health and promote the prevention of breast cancer.
We are scaling up our work and our impact so we are building our team with talented, motivated, and ambitious individuals who want to contribute to helping us become the leading voice in breast cancer prevention.
If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of many people, then we want to meet you.
About you:
You will be a highly motivated individual with experience of working in a growing charity ideally you’ll bring the following skills -
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Knowledge and experience of leading digital acquisition programs
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Knowledge and experience of email marketing
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Experience of working towards funding and donor engagement targets and tracking progress
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Experience in developing, coordinating and implementing regular giving plans, in-memory giving, and stewardship plans for individual givers and major donors.
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Experience of monitoring and operating within agreed budgets.
What we can offer:
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To be part of a fantastic supportive team.
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Work for an organisation that values a positive and inclusive culture.
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Fully remote working.
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Competitive salary £30,560 - £33,583 PA (depending on experience)
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29.5 Days Annual Leave Plus Bank Holidays.
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Option for full time colleagues to compress hours and work a 9 day fortnight.
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Healthcare cover and employee assistance programme.
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Enhanced Sickness, Maternity and Paternity pay.
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Great supportive culture with generous professional training and development programmes.
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For full details see our benefits guide (Downloadable from our website)
The client requests no contact from agencies or media sales.
The Confederation of School Trusts exists to represent academy trusts and to continually enhance our education system. They are now looking for a Chief Operating Officer to develop a financial strategy and operations as they enter a new phase of development.
· Location: Remote with regular travel to Nottingham/London
Applications close at 9 a.m. Tuesday 4th June.
Who we are.
The Confederation of School Trusts (CST) is the leading advocate and support network for school trusts in England, representing approximately 75% of the academy sector. With a membership-centric approach, we prioritise the needs of our member trusts, serving as their collective voice and championing their contributions to education.
Funded through various channels, including memberships, events, and partnerships, CST operates alongside CST Professional Development Ltd, offering tailored training and services focused on trust governance.
About the role.
We are seeking a Chief Operating Officer (COO) to drive strategic development amid political shifts. Reporting to our Chief Executive Officer, the COO will oversee financial management, operations, digital strategy, and corporate governance, playing a pivotal role in shaping CST's future.
Responsibilities include financial strategy development, budgeting, compliance, and team leadership across CST and its trading arm. The COO will ensure operational efficiency, manage contracts and procurement, and spearhead digital infrastructure and information governance enhancements.
This hybrid role requires regular travel to our offices in Nottingham and London. The ideal candidate will demonstrate autonomy, accountability, and a strategic mindset, with expertise in financial planning, operational management, and digital strategy implementation.
Who we are looking for.
Proficiency in people management, culture development, and regulatory compliance is essential. Experience in charity and corporate governance is desirable, as is a genuine commitment to improving the academy trust system in the UK.
If you're a qualified accountant with a passion for driving organisational excellence and supporting education leaders, we encourage you to apply and join us in making a difference in the lives of learners across the country.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Tuesday 4th June.
This Role is Homebased with Regular Travel to Brighton, Dover and Greenwich and Occasional Travel to Birmingham for Team Meetings.
Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting formerly homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently more than 30 Emmaus communities and groups in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
The Regional Communications Officer role is an exciting, varied position working with Emmaus communities located in the South East region of the UK to increase their profile and engage supporters.
You will work closely with the Emmaus communities in your patch to identify their communications needs and plan and deliver a mix of work to help achieve their goals. As part of a wider team, you will also share ideas and draw on each other’s experiences to maximise PR, digital and communications opportunities.
A typical working week within this role can include:
· A weekly meeting with other Regional Communications Officers to catch up and share ideas and work of interest
· A visit to an Emmaus community to conduct interviews and capture photography and video
· Writing and sending press releases
· Scheduling social media content
· Creating graphics and marketing materials using Canva
· Updating community websites using WordPress
This is a part time position working four days per week (30 hours), Monday to Friday.
Within this role, you can be based at home or in an Emmaus community. Wherever you are based, maintaining positive relationships with a wide range of stakeholders is vitally important. The current patch for this role is Emmaus Brighton & Hove, Emmaus Greenwich and Emmaus Dover. Regular travel to these three communities will be required (usually one community visit per week). Travel to team meetings, usually held in Birmingham, and other locations will also be required on occasion.
Who are we looking for?
We require someone with a strong skillset and at least two years’ experience working in a busy communications, public relations or marketing role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.
Creativity and passion are a must. You will have a broad range of communications skills, love seeing your creative ideas come to life and keen to develop your skillset within a national homelessness charity.
This is an exciting and rewarding role for someone who thrives working with different people and communities. The successful applicant will be well organised and able to juggle multiple projects, relationships and campaigns.
If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved with Emmaus.
What we offer
· Salary: £27,972 to £30,352 per annum pro rata
· Working hours: 4 days per week (30 hours), Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days & bank holidays pro rata + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for this role, please complete our application form and equal opportunities monitoring form and email us.
Email address is in the application pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is 10am on Monday 20 May 2024.
Those shortlisted will be invited to an interview conducted via Microsoft Teams w/c Monday 27 May (excluding the bank holiday). If selected for interview, you will be asked to share examples of your past communications work and to conduct a short pre-prepared task based on information we provide. We will also share themes for discussion at the interview in advance.
If you would like to arrange an informal discussion about the role, please email us.
Email address is in the application pack.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate for our roles, all applications are anonymised until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Key responsibilities
Reporting to the Board of Trustees, the Executive Director is responsible for shaping and driving the work of the organisation, in line with its mission, vision, and strategic plan.
The Executive Director has responsibility for the effective management and financial sustainability of the organisation; for leading the team and developing HRI’s strategic vision and operational plans; for representing the organisation to external stakeholders and the media; and for championing an inclusive and collaborative culture that foregrounds racial justice and diversity. The Executive Director must also fulfil all the legal, ethical, fiduciary and financial obligations of the role.
The Executive Director’s key responsibilities are:
Organisational leadership and governance
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Shape, drive and champion the organisation's vision, strategy and big picture thinking
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Maintain HRI’s role and reputation as a leading international influencer and convenor in the field of harm reduction and human rights
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Provide strong, clear and proactive leadership on racial justice and Equity, Diversity and Inclusion (EDI)
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Champion an inclusive, collaborative, high performance culture that attracts, retains and motivates a diverse, expert staff team
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Build and maintain relationships with key external partners and stakeholders, including NGOs, networks of people who use drugs, donors, UN agencies, national governments, and opinion formers.
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Represent and promote HRI at its own and other conferences and networking events, United Nations fora, donor meetings, key civil society initiatives, and in the media.
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Facilitate the Board of Trustees’ active engagement in scrutiny, strategic planning, and resourcing and financial management
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Keep the Board fully informed of the overall health and performance of the organisation, and all relevant factors influencing this
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Ensure the smooth operation of Board meetings and maintain a strong, balanced Board, with effective succession planning
Financial Management and Fundraising
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Develop a realistic annual budget and operational plan for approval by the Board and prepare budget revisions as needed
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Ensure provision of regular financial management, monitoring and reporting to the Board
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Provide financial risk assessment reports and mitigation strategies to the Board in a timely fashion
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Ensure the financial sustainability of HRI and its capacity to achieve its strategic objectives
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Devise and implement fundraising strategies and plans to ensure that the organisation can meet its operational budgetary needs
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Identify and engage with fundraising prospects and sources, and cultivate relationships with current and prospective funders
Operational and Management
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Oversee all aspects of programme planning development and evaluation
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Ensure that all programme components are strategically coordinated and contribute to overall organisational objectives
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Oversee further development of a communications strategy that positions HRI effectively, protects its reputation, and identifies opportunities to promote its key messages and activities
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Recruit and manage staff, and ensure appropriate organisational structures with clear roles and responsibilities
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Ensure regular performance evaluations, feedback loops, and training and professional development and education for all staff
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Manage administrative matters relating to staff, including legal and health and safety requirements, and required policies and processes
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Oversee risk management and legal activities: letters of agreement, contracts, leases and other legal documents and agreements
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Implement appropriate policies, including internal controls and accounting standards and procedures
The client requests no contact from agencies or media sales.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
You will support the compliant delivery of our Face to Face strategy, including using data and insight to deliver strong ROI and KPI’s across a variety of channels and regular giving products (including monthly donations, sponsorship/ value-exchange and lottery.) You will also be responsible for the training and monitoring of the fundraising agents who deliver our Face to Face campaigns.
Reporting into the Face to Face Manager, you will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
You will have experience of training and presenting as well as supporting Face to Face campaigns ideally within a third sector fundraising role. Key to this role will be the ability to build, manage and develop relationships.
Additionally, you’ll be able to run analysis and have experience using Dynamics 365, Raisers Edge or a similar database.
About The Role
- Provide continual training and compliance monitoring support to our Face to Face partners in the execution of all door, private Sites and events fundraising, this includes leading on developing new opportunities in conjunction with St John events.
- Oversee and collaboratively work with our Telephone Fundraising partners on their training and compliance of all deliverables such as welcome calls, upgrades, reactivations and other fundraising campaigns – includes caller listening
- Oversee regular audits of agents, to monitor against key auditory compliance and performance metrics.
- Manage relationships with our Face to Face partners with training, development and materials, and performance reviews. Monitoring various forms or training and reviewing inductions in line with our agreed contract.
- Build a strong knowledge of all areas of St John Ambulance’s work, carrying out continual research and gathering information, case studies and photos for use in training booklets, scripts and materials. Where appropriate, to liaise with external agencies such as designers and copywriters.
Please see the job description for more detail
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.