Contract manager jobs in manchester, greater london

Job Purpose

Join our dedicated Data & Technology department at Operation Smile UK and play a vital role in advancing our digital capabilities. Our website is central to reaching a broad audience with our vital work, and you'll be pivotal in ensuring our online presence is robust, accessible, and effective.

This full-stack role provides an excellent opportunity to lead and contribute across both front-end and back-end development activities. You'll collaborate closely with the Director of Data & Technology and Senior Database Manager to design and build systems that empower our Fundraising and Comms teams, delivering outstanding user experiences.

We aim to build greater in-house capacity for digital development, reducing reliance on external support for routine tasks and increasing automation on key platforms. If you are a hands-on technical lead with experience across various digital channels such as website CMS (e.g., WordPress), along with a solid understanding of front-end and back-end languages and technologies, you'll be a great fit. You will also play a leading role in ensuring the OSUK website user interface and user experience is fit for purpose.

As part of our small but ambitious team, you'll be an integral part of creating and implementing our Data and Digital strategy, directly helping us achieve our goal of supporting more children born with a cleft lip and cleft palate.

Key Responsibilities

• Lead in-house web development, initiating a cultural shift to minimise reliance on external agencies for website and platform creation.
• Play a pivotal role in shaping the organisation's data and digital strategy.
• Serve as the technical product owner for all of OSUK's websites, digital & email platforms.
• Take full ownership of the Gravity Forms to Donorfy Custom API integration.
• Flare for producing modern, stylish and accessible designs, to support campaigns, general website conversion performance and brand.
• Manage relationships with external website agencies and freelancers for key infrastructure and major projects.
• Possess a strong understanding of frontend and backend web technologies

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

 

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Job Title: Philanthropy Lead  

Location:    Hemel Hempstead (Charity Office), Watford & Hybrid where agreed

Salary:   £37,000 FTE. DBS checks are required.

Job Type: 14 hours per week, permanent

About us:

Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services.

Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family.

We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead.

About the role:

Playskill are looking for a Philanthropy Lead to grow our corporate and donor income.  This is a vital role in securing sustainable funding to our therapy services and family programmes.

You will be responsible for:

- Building high value partnerships with High Net Worth individuals.

- Developing and introducing innovative corporate fundraising initiatives.

- Working with the Community and Events Manager to secure sponsorship and team participation for our flagship Golf Day and other events.

Skills and Experience Required:

· Minimum 2 years’ experience in a similar fundraising role.

· Proven ability to secure High Net Work donations

· Excellent relationship building and stewardship

· Experience using a fundraising database

· Knowledge of GDPR legislation to ensure clear understanding of confidentiality and the need for data protection

· Confident IT use, including Microsoft Office

· Strong communication, empathy, numeracy, and administrative skills

Diversity statement:

Playskill is an equal opportunities employer and has a high number of team members with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.

Deadline for applications:  31st October
Interview date: TBC

Interview location: Hemel Hempstead

 

 

About Sister System 

Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.

Our approach is co-designed with care-affected young women and girls to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.

Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse. 

Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive. 

Our strategy 

We are one year into our 2024-2027 strategy to set Sister System on a path to scale our reach and impact. We have bold ambitions to scale across London and beyond. We have been building our organisational resilience, the quality of our programmes and robust systems to collect data and measure our impact. We are looking for a new Director of Fundraising who can bring in income from multiple sources to support our sustainable growth. 

Director of Fundraising - role details 

Benefits 

• Annual Salary: £57,000 to £62,000 (3 to 5 days per week, pro rata as relevant) 

• Leave Entitlement: 25 days and 8 bank holidays (+ your birthday off + 1 additional day per year of service up to 5 days) 

• Training and Development (CPD): £1000 per year 

• Company Pension 

• Death in Service Insurance Cover 

• Well-being and Company Events 

• Health benefits package 

Responsibilities and Duties 

• Develop and implement a comprehensive multi-year fundraising strategy that encompasses diverse income streams, working collaboratively with senior leadership to coordinate efforts and maintain an up-to-date fundraising pipeline.

• Steward high-value relationships with trusts, foundations, and corporate partners while leading grant applications and proposals for six-figure funding opportunities.

• Strategically position Sister System for statutory funding by identifying government contract opportunities and ensuring the organisation remains competitive for local authority and national funding programmes.

• Oversee critical systems and processes including financial reporting, grant management cycles, board reporting, and line management duties while serving as an external ambassador for the organisation 

• Line manage a small fundraising team 

Essential Skills, knowledge, and behaviours: 

• Proven track record of developing and delivering successful fundraising strategies at a senior level. 

• Proven track record of meeting or exceeding income targets across multiple income streams. 

• Experience managing multiple income streams, including statutory income, individual, corporate, and grant fundraising 

• Strong leadership and people management skills with experience of developing high-performing teams 

• Excellent relationship-building skills with the ability to engage a wide range of stakeholders 

• Financial acumen, including budgeting, reporting, and performance analysis 

• Exceptional written and verbal communication skills, including bid writing and donor presentations 

• Strategic thinker with a proactive, innovative, and resilient approach 

Applications close 9am 17th November 2025 

Interviews will involve at least two stages; First stage interviews will be on or around 27th November; Second stage interviews will be on 10th/11th December 2025 

Would you like to play a key role in helping supporters make a lasting difference for seriously ill children at Great Ormond Street Hospital?

We’re hiring for a passionate and supporter focused individual to join our legacy marketing team. As the first point of contact for some of our most valued supporters, you’ll help refer them to have their Will written for free, answer questions or arrange a special tour of the hospital. You’ll also take on a key role to ensure the smooth running of our legacy marketing campaigns and events. 

This is the ideal opportunity for a customer service focused individual with excellent attention to detail, to join a dynamic team. 
This role is known internally as Legacy Marketing Executive. 

Salary

The salary for this position is £33,234 and we operate a hybrid working policy of a minimum of 2 days per week in the office. 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Act as the first point of contact (telephone and email) for supporter calls and enquiries for the Legacy Marketing team. 
• Collaborate with the Supporter Relations team to manage queries. 
• Process third party invoices for approval, tracking against expenditure log. 
• Provide exceptional customer service and supporter guidance.
• Provide administration and event management support for legacy events. 

For full details of the role, please read through the role profile. 

Skills, Knowledge and Expertise

• Previous customer service experience. 
• Experience processing invoices and keeping track of expenditure. 
• Understanding of data processes and CRMS/databases e.g. Salesforce. 
• Ability to import and export data from Excel.
• Exceptional attention to detail.
• Ability to prioritise tasks. 
• Ability to manage sensitive data and conversations with supporters. 

About the Team

Sitting in the wider Fundraising Directorate, this role sits within our small but mighty Legacy Marketing team, which is part of our wider Legacy and Donor Development team (who look after our cash and raffle programmes). Legacy Marketing is the top fundraising priority at GOSH Charity meaning we have huge ambitions and healthy investment in our fundraising area. 

About the role

We are looking for a People Business Partner, Projects to help drive forward strategic change and embed future-ready practices across our global organisation. You will work closely with our Chief Strategy & People Officer and senior leaders to deliver high-impact projects, strengthen our People & Culture foundations, and support an agile, inclusive and modern workforce. If you are passionate about building great employee experiences and driving meaningful organisational change we would love to hear from you.

Meet your Manager

In this role you will be managed by Cheryl King-McDowall. Cheryl joined ClientEarth from the UK Cabinet Office, where she worked on Government Communication professional standards and major programmes including Covid Communications, UK GREAT Campaign, and the Leadership College for Government. On secondment from the Cabinet Office she led the creation of a new operating model for the House of Commons’ HR function. Prior to this, Cheryl has worked in and led HR, Policy, Communications and Operations, for over 30 years in a variety of organisations including Local Authorities, Charity, NGO, and Higher Education sectors. With a background in occupational and organisational psychology, she specialises in organisational development and effectiveness, change and business improvement.

Main Duties

• Serve as a key member of the People & Culture management team, contributing to strategic planning, operational delivery, and team development ensuring best practice and drive consistency across global teams.
• Provide expert advice to senior leaders and People & Culture colleagues on HR policy, organisational design, workforce planning, and change management.  
• Provide expert guidance on employee relations matters, including handling complex and sensitive cases such as grievances, disciplinary actions, and performance issues. 
• Work closely with legal advisors, managers, and Unions to ensure fair, transparent, and legally compliant outcomes.

See the job description (below) for a full list of duties for this role.

Role requirements

• CIPD qualified (Assoc & above) or equivalent work experience (essential)
• Specialised training and /or experience in employment law, compensation, coaching and mentoring, organisation development, change management or employee relations (at least two) (essential) 
• Strong understanding of HR systems, processes, and best practices (essential) 
• Experience handling complex employee relations matters, including grievances and disciplinary actions (essential)  
• Knowledge and experience in compensation, organisational planning, recruitment, organisation development, employee engagement and employee development (essential) 

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Job Title: Refuge Worker

Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28,857.12 (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Permanent

Hours: 37.5 hours

Are you passionate about supporting women and children escaping domestic abuse? We are looking for a compassionate and dedicated Refuge Worker to join our team, providing vital support in a safe and secure environment for those in crisis. This is an opportunity to make a real difference in the lives of vulnerable individuals when they need it most.

As a Refuge Worker, you will be responsible for delivering practical and emotional support to residents, ensuring their safety and wellbeing while they rebuild their lives. Key duties include conducting risk assessments, safety planning, supporting access to benefits and housing, liaising with external agencies, and maintaining accurate case records. The ideal candidate will be empathetic, resilient, and highly organised, with experience of working in a support or advocacy role, ideally within the domestic abuse or safeguarding sector.

This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 19 November 2025

Iterview Dates: 2 and 3 December 2025

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: Must be available for 2 days during w/c 15th Dec for induction and site visit before the hotel opens on 23 Dec. 

Pay: £20 per hour (£30 per hour on Bank Holidays)

Shifts: 07:45 – 20:15 (day) and 19:45 – 08:15 (night) on site at the hotel and you will be entitled to 2 x 30 minute unpaid breaks during your shifts.

Locations: Crisis Warehouse in Canning Town and hotel in East London with exact location provided upon successful appointment

The role

This is a unique opportunity to join the Crisis at Christmas team as a Women’s Pathway coordinator at a hotel and way of working we are introducing for the first time in East London. The Women-led Pathway is specifically designed for women experiencing homelessness and is a women-led initiative grounded in a psychologically informed approach. Your aim will be to ensure guests have a positive experience, that we achieve the impact we want and that there is consistency throughout the duration of the project. Crisis at Christmas is innovative and achieves great things, we want you to be part of that.

The purpose of the role is to be the key on-site point of contact for volunteers, case managers, hotel staff and members of our security team. You will play a key role in ensuring Crisis at Christmas policies and procedures around volunteering, incident management, safeguarding and guest wellbeing and behaviour are being followed. You will ensure volunteers are supported with any issues, difficult conversations and incidents that may arise with our hotel guests.

You will be responsible for escalating any serious concerns or issues to the Guest services manager, Head of Christmas and on-call managers during the Christmas period who will all be able to provide advice and guidance for any issues you may encounter on site.

To be considered for the role you must be able to be on site at the hotel in London during the Christmas period. This will include working on Bank Holidays and weekends.  

To ensure that the needs of the women we support are met in a safe and supportive environment, this post is open to applications from women only. We are committed to building a diverse and inclusive team and welcome applications from women of all backgrounds, including trans women.   

Experience required 

• Previous experience managing or working intensively in services for women, ideally in a hostel or accommodation environment in the homelessness or related sector.
• Experience working with and supporting women with multiple and complex needs.
• A good understanding of the issues faced by women experiencing homelessness.
• Ability and confidence to consult and use own initiatives to manage risk and make appropriate decisions in complex situations.
• Experience of holding high quality briefings and debriefs with multiple different audiences.
• Ability to build and manage effective working relationships with multiple different stakeholders from a range of backgrounds.
• Excellent interpersonal skills and ability to communicate effectively and confidently with a wide range of audiences.

Shifts

You will also accrue annual leave during this work, which will be calculated according to statutory guidelines and will be paid in your final payslip. Holiday entitlement will be calculated as 12.07% of actual hours worked and equates to approximately £3.80 per hour for bank holidays worked and £2.40 per hour for non-bank holiday work.

Applications close on Sunday 2 Nov at midnight

• Salary: £63,491

• Location: London

• Contract Type: Fixed Term

• Contract Duration: 18 months

• Hours: Full Time

• Closing Date: 17 November 2025

• First Interview Dates: Week beginning 24 November

About the role

Join us as a People Business Partner and play a key role in shaping an engaging and supportive workplace across our Asia offices. In this role, you will partner closely with managers and teams in Japan, Indonesia, the Philippines, Singapore and beyond, providing thoughtful guidance, reliable HR support, and strategic people solutions that help our colleagues thrive becoming the trusted advisor who connects day-to-day operational needs with bigger organisational goals, ensuring our People & Culture approach is fair, consistent, and aligned with best practice. If you are passionate about building positive working environments and enabling teams to do their best work, this is an opportunity to make real impact across a diverse, international organisation.

Meet your Manager

In this role you will be managed by Cheryl King-McDowall. Cheryl joined ClientEarth from the UK Cabinet Office, where she worked on Government Communication professional standards and major programmes including Covid Communications, UK GREAT Campaign, and the Leadership College for Government. On secondment from the Cabinet Office she led the creation of a new operating model for the House of Commons’ HR function. Prior to this, Cheryl has worked in and led HR, Policy, Communications and Operations, for over 30 years in a variety of organisations including Local Authorities, Charity, NGO, and Higher Education sectors. With a background in occupational and organisational psychology, she specialises in organisational development and effectiveness, change and business improvement.

Main Duties

• Provide strategic HR support and guidance to managers and staff, ensuring policies and procedures are well understood and applied consistently. 
• Share best practices and drive consistency in HR practices across global teams.
• Support leadership meetings by delivering insights and assessing People & Culture needs proactively. 
• Advise on complex employee relations issues, including performance management, conduct, capability, and grievance handling. 
• Oversee our relationship with our Employer of Record (EOR) including, ensuring accuracy and timely submission of payroll processes in line with legal and organisational requirements. 

See the job description (below) for a full list of duties for this role.

Role requirements

• Previous experience working in a HR role in South East Asia (particularly Philippines, Malaysia and Indonesia) with in-depth understanding of local employment laws in at least one of these countries (essential). 
• CIPD qualified (Assoc & above) or equivalent work experience (essential)
• Experience of working with Employer of Record providers (essential) 
• Strong understanding of HR systems, processes, and best practices. (essential) 
• Fluent (CEFR level C2) in English (essential) 
• Effective interpersonal skills, capable of working independently and collaboratively (essential)

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

For over 100 years, we have been the co-operative and trade union supported uniformed youth organisation, pledging to educate for social change and span the world with friends.

We are seeking someone to join our small but dedicated team, supporting the growth of our residential centres and leading our finance function. This role will work closely with our dynamic senior managers, focusing on financial planning, forecasting, and sustainable growth.

A background in charity or small business finance is essential, and experience in the holiday sector, youth hostels or residential centres would be highly desirable. This is an opportunity to help a children’s charity continue to change lives through co-operative education and international friendship.

Why join us?

• Be part of a historic moment as we mark 100 years of co-operative youth-led social action.

• Be within an organisation with a passionate, values-driven community.

• Work in a role that makes a difference to young people’s lives and futures.

Other benefits include: working from home allowance, flexible working, Employee Assistance scheme, all equipment provided, training budget available, Union recognition agreement, dedicated staff representatives, Up to 5% pension contribution, 28 days annual leave + Bank Holiday entitlement (pro rata), staffing policies which go beyond the statutory minimum.

Closing date: 9am Monday 3rd November 2025

Woodcraft Folk is committed to increasing and widening participation in all of its activities and proactively seeks to attract a diverse workforce. We actively encourage applications from people of all backgrounds, particularly those underrepresented in leadership roles in the charity sector. Woodcraft Folk contributes to the annual Race Report and is a Disability Confident employer. 

One Westminster is the Charity Support Service and Volunteer Centre for the City of Westminster.

We are looking for an enthusiastic, passionate and driven individual to recruit, train and support a team of volunteers to work across the City of Westminster at a wide range of exciting events.

Genuine innovation. Visionary solutions. Surprising results.

Lead CRM Engineer - Salesforce

£74,000 - £79,000 plus

Reports to: Head of Engineering

Grade: P3

Directorate: Chief Operating Office

Contract: Permanent

Hours: Full time 35 hours per week

Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 16 November 2025, 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: 2 stage interview process which will involve competency and technical assessment.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

The Lead CRM Engineer is responsible for taking a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, reduce technical debt and operational risks.

In addition the Lead CRM Engineer should design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; apply specialist knowledge to identify improvements.

What will I be doing?

• Lead in all aspects of the software development life cycle e.g., requirements, analysis, design, implementation, testing and documentation
• Apply Lean and Agile principles to develop high quality code that has minimal bugs, adheres to CRUK standards and is highly supportable
• Work either independently or in collaboration with Solution Architects to design new solutions in line with the CRM Engineering strategy
• Start the development of new products from scratch, leading on all the technical decisions this entails
• Work in collaboration with Product Managers, Service Designers, UX Designers, Business Analysts etc to identify user needs, discuss capabilities and iteratively design solutions
• Take a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, and reduce technical debt and operational risks
• Design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; applying specialist knowledge to identify improvements
• Apply Site Reliability Engineering principles to track and improve the availability, performance, and security of CRM products. Support the resolution of incidents impacting our products.
• Responsible for release management and line management of 2-5 CRM engineers, coaching them to develop their skills, behaviours and develop their careers.

What are you looking for?

Essential:

• Ability to write clean, readable, and properly tested code based on tried and tested design patterns.
• Experience building applications on our existing CRM platform (Siebel) and/or future CRM (Salesforce), including data model design, custom UIs, custom logic, inbound and outbound integration logic
• Experience running critical services in production and designing highly available, scalable, and secure solutions
• Acted as a Senior or Lead within an Engineering team, starting the development of new features from scratch, defining the overall solutions, and reviewing more junior engineers' work.'

Desirable:

• Understands business problems and able to translate them into solution designs using creativity and pragmatism.
• Knowledge of modern software development methods (SCRUM, Kanban) and approaches (test-driven development, behaviour driven development, continuous integration, continuous delivery)
• Can communicate complex information and concepts to technical and business colleagues, influencing others effectively
• Worked in a complex technical environment with multiple types of business operations and conflicting priorities
• Able to cope with continual change and contribute constructively to improvement cycles

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

Additional information

For more information about working with us please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Salary: £95,000 – £105,000
Location: Hybrid, with two days per week in Central London
Contract: Permanent, full-time, flexible working

About the role

A pioneering, fast-growing charity with a strong record of delivering tangible impact is seeking a Director of Finance and Operations to join the Executive Team at a pivotal stage in its journey. This is a rare opportunity to join a values-driven organisation with financial strength, impressive year-on-year growth, and an ambitious agenda for the future.

Established for over 10 years, with strong reserves, income exceeding forecast, and ambition and vison for the future, you will join an Executive Team in reviewing and leading plans for continuous growth across an already impressive track record. As Director of Finance and Operations you will play a central role in shaping the organisation’s long-term financial strategy, strengthening governance and risk management, and ensuring the charity is equipped for sustainable growth.

Working closely with the CEO and Trustees, you will be responsible for the Finance, Governance, and Legal functions, combining strategic oversight with a hands-on approach where needed. This is a role that offers real scope to make a difference—both within the organisation and through the impact our work delivers externally.

Key duties are as follows:

• Lead the development of the organisation’s financial strategy, aligning with overall organisational goals.
• Provide strategic financial planning and forecasting to support decision-making, including a 5-year strategy and finance plan, annual budgets, and operations plans.
• Oversee and support delivery of day-to-day financial operations, including budgeting, accounting, and financial reporting.
• Oversee and continue development of appropriate financial systems, processes and policies, including contract management system.
• Develop with CEO and the Trustee Board strategies to diversify funding sources and enhance financial resilience.
• Oversee and support the preparation and presentation of financial reports to the Trustee Board, Audit and Risk Committee and other stakeholders, highlighting financial performance and risks.
• Lead the development and oversight of the organisation’s risk management framework, ensuring risks are identified, assessed, and mitigated.
• Act as a key adviser to the Board of Trustees, Finance & Audit Committee, and senior leadership on financial governance and risk matters.
• Manage the Finance, Governance and Legal teams and associated strategic responsibilities for the charity

About you

• You will be a qualified accountant with significant senior-level finance experience
• Proven expertise in strategic financial planning and forecasting
• Experience of working with Boards and / or Committees
• A collaborative leadership style with proven staff management experience.
• Ability to be hands-on where required in the day-to-day running of the finance and operations teams
• A strong commitment to the mission and values of the charity sector.

What’s in it for you?

• Salary – £95,000 – £105,000 dependent on experience
• Hybrid working – 2 days per week in the office in central London (ad hoc additional time-in-office may be required commensurate with the needs of the role).
• 28 days annual leave + bank holidays
• Flexible working options available to support work-life balance
• Pension salary sacrifice scheme available
• The opportunity to be part of a committed, collaborative team working towards meaningful impact.

Timescales

Interviews will be held w/c 17th for first stage interviews and w/c 24th for second stage interviews.
Final meetings will be held in early December.

Concern Worldwide (UK) is looking for a Direct Marketing Executive - Cash and Alternative Gifts to join the team on a full time, permanent basis.
 
About us:
 
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
 
Benefits
 
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
 
About the role:
 
The Direct Marketing Executive will play a key role in delivering high-quality direct marketing campaigns that drive income and engagement from individual supporters. Focusing on cash appeals and alternative gifts, this role will manage the planning, delivery, and evaluation of multi-channel campaigns that inspire supporters to give, strengthen loyalty, and maximise return on investment.
 
About You:
 
ESSENTIAL
 
• Knowledge of using direct marketing channels such as mail and email.
• Strong planning and project management skills.
• Experience of working successfully with external suppliers or internal stakeholders to deliver direct marketing campaigns.
• Demonstrable analytical skills and highly numerate
• Experience of using a database
• Excellent communication, interpersonal and negotiation skills.
• Excellent written skills including experience of writing and editing emails
• Demonstrable organisation skills and experience of managing a varied workload.
• Ability to build effective relationships with internal stakeholders and external agencies.
• A collaborative, proactive, and solution-focused approach.
• Strong IT skills including Excel and Word
• Demonstrates ability to work in an agile manner and adapt to changes quickly.
• Shows strong initiative; ability to bring in new, creative ideas.
 
DESIRABLE
 
• Experience in the charity sector or individual giving fundraising.
• Knowledge of online marketing.
• Ability to work on own initiative.
• Good understanding of delivering excellent customer service/donor care.
• Familiarity with CRM systems and data segmentation tools
 
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
 
TO APPLY
 
Please upload your CV and cover letter explaining how you match the job criteria by 9th November 2025.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
 
Conditions of Appointment:
 
Job Location: London (Hybrid)
Contract Type: Permanent
Hours: Full time
Salary: London £31,994 - £35,549, based on full time hours (35 hours per week)
 
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
 
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
 
You may also have experience in the following: Direct Marketing Executive, CRM Marketing Executive, Database Marketing Manager, CRM Manager, Email Marketing Executive, eMarketing, Online Marketing, Internet Marketing, Campaign Executive, Campaign Manager, Digital Marketing, Third Sector, NFP, Not for Profit, Charity etc
 
REF-224 822

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

• Can this be stopped?

• How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. 

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we’d love to hear from you.

 

The Data Assistant will form an integral part of our Operations team, working closely with our Database Manager to support the effective management, accuracy and use of Fight for Sight’s data across systems.

This role plays a key part in maintaining the integrity of our CRM, processing and reporting on data, and contributing to the charity’s wider data transformation project – helping to modernise how Fight for Sight captures, integrates and uses data to drive insight and decision-making.

The post holder will support the development of new data processes, dashboards and analytics tools, working with the Database Manager to implement the organisation’s new data platform and reporting infrastructure.

Responsible to 

Database Manager

Direct reports 

None

Working hours and contract 

Permanent, 35h per week 

Salary 

£25,207p.a. (London Living Wage)

Location

Hybrid. Typically three days remote, and two days in our central London office (near Aldgate) or at our charity shops

How to Apply

Please submit your CV and a covering letter to our recruitment inbox with subject header – Data Assistant. 

Your covering letter should include a supporting statement (max two pages) comprising:

1. In your view, what role does data play in the development and growth of an organization/charity?

2. Why do you think you are an ideal candidate for the role?

3. What applicable experience will you bring to the role?

4. Why you want to work for Fight for Sight?

Closing date for applications: noon, Wednesday 12 November

Early applications are encouraged as we may need to close applications early if we reach a certain threshold.

Task: For successful applicants, a data task will be issued on Friday 14 November, allowing the weekend for completion.

Interview dates: Tuesday, 25 November

Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.

 

Role Responsibilities 

Data Processing and Quality

• Input, clean, and validate data from multiple sources, following agreed processes and data governance standards.

• Carry out regular data audits and quality checks to maintain integrity and consistency.

• Support reconciliation between the CRM, finance systems, and other databases.

• Maintain accurate supporter and organisational records, including GDPR-compliant contact preferences.

Reporting and Analysis

• Produce standard and ad hoc reports for fundraising, finance, marketing and impact teams.

• Support data selections for appeals, newsletters, campaigns and events.

• Assist in developing automated reports and dashboards as part of the wider data strategy.

• Help document data structures, mappings and reporting requirements.

Data Strategy and Infrastructure Development

• Contribute to the implementation of Fight for Sight’s new data platform and analytics solution.

• Support integration between the CRM and other key systems (e.g. website, finance, retail, and grants systems).

• Participate in data mapping, testing, and process documentation for new reporting tools.

• Work with colleagues to define and prioritise core reporting needs, supporting a shift to self-service dashboards and modern analytics.

• Assist with data migration and transformation tasks as systems evolve.

Systems Support and Training

• Provide first-line support for CRM users and troubleshoot data queries.

• Help maintain training resources and documentation for CRM and reporting systems.

• Promote best practice in data entry, storage and use across the organisation.

• Work collaboratively across teams to improve confidence and capability in using data.

• Opportunity to develop your technical skills by working alongside an experienced IT professional.

Compliance and Governance

• Ensure all work complies with GDPR, data protection and information security requirements.

• Support the Database Manager with maintaining accurate records of data processes and policies.

• Uphold Fight for Sight’s data governance principles and contribute to continuous improvement.

General

• Work collaboratively with colleagues across departments to support data-driven decision-making.

• Participate in team meetings, cross-departmental projects and training.

• Undertake other duties as reasonably required in line with the post

Person specification

Desirable skills, knowledge & experience

• Experience working with CRM or relational databases.

• Understanding of data processing, validation and reconciliation.

• Intermediate to advanced Excel skills.

• Familiarity with handling confidential information securely and accurately.

• Knowledge of GDPR and data protection best practice.

• Understanding of data integration between systems.

Personal qualities

• Strong attention to detail and accuracy.

• Logical, analytical mindset with a curiosity for data and systems.

• Excellent organisational and time management skills.

• Clear and confident communication with both technical and non-technical colleagues.

• Ability to follow procedures and take initiative when identifying improvements.

• Team player who can also work independently.

• Willingness to learn new tools and approaches.

• “Can do” attitude and a sense of humour.

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

• A great team and a supportive culture

• Employer pension contributions matching up to 10%, and death in service cover

• Generous parental leave

• Flexible/hybrid working options

• Apprenticeships scheme, study leave and financial support for training & development

• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

• An active Social Committee and staff events

Application & Interview process

See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. 

Successfully shortlisted applicants will be invited to interview online via MS Teams.

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. 

Equal opportunities, diversity & inclusion

Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. 

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.