Contracts And Business Development Manager Jobs in Home Based
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About Us
Hope Against Cancer is Leicestershire and Rutland’s local cancer research charity. We were established in 2003 to fund cutting-edge research in our area and to make clinical trials available to local people. Since 2003 we have raised in excess of £8m and funded over 100 research projects which investigate many different forms of cancer.
Our vision – Our vision is working for a future where more local people survive cancer.
Our Mission – Our mission is to fund innovative research that leads to improved treatments and better outcomes for people, and to achieve the greatest possible impact in the local and national fight against cancer.
About the role
The role of the Corporate and Community Partnerships Manager is to generate income to meet the Charity’s fundraising requirements by maintaining and developing successful partnerships with corporate and community group supporters, through donations, sponsorship, employee and group fundraising activities and events (organised both by Hope and third parties).
As a Corporate and Community Partnerships Manager at Hope, you will work alongside our existing Corporate and Community Fundraiser. Together you will be responsible for the delivery of corporate and community activities, and our annual income and expenditure budget.
We are looking for an individual who is self-motivated, self-sufficient, and supportive. This role is a fantastic opportunity for someone who loves to network, to communicate with others and contribute to life-changing work.
This vacancy requires a minimum of two years’ experience in corporate and/or community/events fundraising in the voluntary sector or transferable experience in a target-driven sales environment.
So, if you are confident, engaging and looking to make a real difference, apply for our Corporate and Community Fundraising position today!
Please see the full job description and personal specification attached
How to apply
Please submit your CV and cover letter quickly as we will be conducting a rolling interview process for suitable potential candidates.
The client requests no contact from agencies or media sales.
We are seeking an experienced and successful fundraiser who has creative communication skills to join our team in the role of a Fundraising and Communications Manager.
This person will be responsible for the fundraising and communications function of the organisation, helping us to secure income via individual and community fundraising and charitable trusts and foundations as well as taking initiative to develop and grow into new areas of fundraising to help maintain and grow our services to survivors.
This post will also lead on internal and external communications and marketing to engage with internal and external stakeholders, including communities, donors, grant makers, supporters and professionals who feel as passionately about the need to support survivors of sexual assault and abuse as we do.
Benefits:
- 28 days annual leave pro rata, plus bank holidays
- 24/7 emotional and practical support
- A generous individual training budget to support your ongoing professional development
Please see the full job description and personal specification attached
Interviews for shortlisted candidates will take place on week commencing 17th June
This post will be subject to an enhanced DBS check. We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQI+ people. If we can make this easier through accommodation in the recruitment process, please do get in touch.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
We have an opportunity for a dedicated person centred Deputy Manager to join the team in Brent. You will be responsible for working alongside the Service Manager (SM) to deliver high quality, trauma-informed services to residents and participants, with a focus on recovery reablement, rehabilitation, and ensuring a psychologically informed environment (PIE). You will be responsible for ensuring the highest standards of service quality, performance, and improvement across their service(s) through excellent leadership and embodiment of Social Interest Group’s values.
Shift Pattern: Monday to Sunday, varying hours (Early Shift: 8am - 4pm, Late Shift: 10am - 6pm). You may also need to support outside these hours as the service requires.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT THE SERVICE
Synergy, Brent is a Housing Related Support (HRS) Service for a range of vulnerable people who have been or are at risk of homelessness. The age eligibility criteria for the service is adults between the ages of 18 to 60, who are identified to have low/medium support needs. Some of the needs we support are:
- Single homeless between ages of 18 to 60
- Socially excluded individuals
- Ex-Offenders
- People with substance misuse
- Mental Health (Low)
- Learning disability (Low/Medium)
- Women who have come from domestic abuse environments and situations who may need low level support as part of their resettlement following a move on from a refuge or other safe domestic abuse supported accommodation.
ABOUT YOU
We're looking for someone driven to provide high quality, effective and person-centred support to staff, colleagues, residents, and participants. Ideally, you will thrive when working as part of a team, be an effective communicator, and able to build long-term purposeful relationships with people from different backgrounds, respecting and embracing equality, diversity, and inclusion.
We're looking for someone who can embrace SIG’s values and represent these in everything they do. The post holder will be confident in leading a team, they will be proactive and adaptable, with the ability to use their own initiative with day-to-day matters, following the relevant policies, procedures, and legislative requirements always. In this role, you will need to be compassionate, supportive, and empowering to others, comfortable working in a fast-paced and constantly changing environment
OVERVIEW OF KEY RESPONSIBILITIES
LINE MANAGEMENT/LEADERSHIP
- Provide leadership to employees throughout the employee life cycle. This includes but is not limited to; Recruitment, onboarding, inductions, probation reviews, support and supervision, employee relations, performance, learning and development, staff wellbeing and support, grievances, sickness, disciplinaries, retention and other areas which fall within the employee lifecycle.
- Hold regular, high quality one to ones and team meetings, support effective teamwork and communication. Support with ensuring a culture where constructive challenge is welcomed, and conflict is managed supportively in line with relevant policies and procedures.
- Build and manage effective relationships across the organisation and ensure consistent communication, whilst upholding SIG’s values, policies, and procedures. Work collaboratively with internal and external stakeholders to drive ongoing improvement to the service in line with best practice.
SERVICE DELIVERY
- Support the Service Manager with the day-to-day operational delivery of the service and work directly with colleagues, residents, participants, and other stakeholders to provide a high-quality, holistic service which meets the presenting needs of all relevant stakeholders.
- Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support the Service Manager to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- In conjunction with the Service Manager, facilitate a program of continuous improvement in an environment where residents and participants are cared for, supported, and have access to resources they need to achieve positive and sustainable outcomes.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
RISK MANAGEMENT, INFORMATION MANAGEMENT AND CASE RECORDING
- Follow the relevant risk assessment and management procedures, share any relevant information with partner agencies as appropriate.
- Ensure all case recording, and information is accurately recorded in a timely manner, ensuring electronic records are protected in line with GDPR, and kept up to date and written to a high standard.
- Alongside the Service Manager, champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
PROPERTY AND HOUSING MANAGEMENT
- Create and manage a welcoming, psychologically informed home environment for residents and participants, ensuring a continuous focus on safety, health, and wellbeing.
- Ensure the accommodation in which residents live is maintained to a high standard, in line with SIG’s property standards and meets all legal and statutory health and fire safety requirements to operate safely, effectively, and efficiently.
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
FINANCIAL MANAGEMENT
- Provide support in setting the service’s budget and reviewing monthly management accounts; manage set budgets effectively and ensure resources are maximized.
- Maintain financial management within the service, including but not limited to, invoice management, arrears management, management of petty cash, and expense claims.
OTHER RESPONSIBILITIES
- Contract Management and Internal Auditing; Ensure due diligence is carried out and records are well maintained.
- Administration duties will vary, including operating online systems and ensuring correct processes are followed alongside GDPR and confidentiality.
- Other duties may include but are not limited to, maintaining clean and tidy environments, removing rubbish, ordering supplies, arranging in house events and activities and other general on-site duties.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Ability to follow organisational policies and process in line with external governance
What we would like, but not essential:
- Previous experience in people management and development
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
- Understanding of Housing Management, including voids and evictions
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
MK SNAP is an award-winning charity based in Walnut Tree Milton Keynes and supports people with Learning Disabilities from the region in our state-of-the-art Education & Training Centre. We pride ourselves on being a progressive and professional organisation that values its people and you can be sure that your professional development and leadership skills will be at the forefront of your working experience.
As the Events and Community Fundraising Manager, you will play a central role in developing and implementing MK SNAP’s marketing strategies, with a primary focus on events and community fundraising initiatives. You will be responsible for creating engaging campaigns that raise awareness, drive participation, and generate support for MK SNAP. The role requires a strategic thinker who can effectively utilise the full marketing mix to achieve our aim of providing an exemplary education setting for our learners.
The client requests no contact from agencies or media sales.
About The Role
Closing Date: 24th May
Contract: This is Fixed Term Contract for 24 months, with the possibility to become permanent.
Application Process: Please ensure you apply with a supporting statement on why you believe you would be the most suitable individual for this position. Please refer and use the job description to aid you in preparing a supporting statement and application.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We have an exciting new opportunity available for an experienced and talented bid and tender professional to join us as our Bid and Tender Manager. Your primary aim will be to successfully retain and grow our contracted income to deliver our dementia support services.
You will lead and support a national team, responsible for developing and delivering the Society’s bid and tenders. You’ll be a talented individual with a strong desire to lead this team in creating high quality bids to secure contracts for Alzheimer's Society.
You will have prior bid experience – preparing, writing, managing, and winning multiple bids annually. You’ll be experienced in building and coordinating multiple internal relationships and be able to demonstrate an ability develop external partnerships. You will inspire people from a range of teams to work towards one shared goal.
Additionally, you will take the lead as the Society’s bid expert, providing guidance and making time-pressured decisions with key stakeholder to ensure the effective and compliant preparation of tenders.
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
About you
- Extensive experience in Bid and Tender production – planning, writing, managing (essential)
- Able to manage multiple priorities and thrive in a fast-paced environment which can include challenging deadlines.
- Your writing experience and skills will ensure effective quality assurance in the preparation/submission of tenders.
- Demonstrate your commercial judgment skills, using your knowledge and understanding of the marketplace.
- Confident in making executive decisions on projects and delegated tasks to support senior managers.
- Experience in managing budgets.
Person specification
- Excellent communication skills, both verbal and written
- Experience in achieving targets.
- Strong interpersonal and interpretation skills
- Highly organised and can manage multiple tasks and priorities
- Excellent attention to detail
- Be a team player, supporting colleagues when there are deadlines, and who knows when to ask for help themselves
- Ability to collaboratively, develop strong relationships and influence to ensure effective fit-for-purpose business solutions
- Be a self-starter and incredibly motivated
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Join us in the ambitious ‘Birmingham In Action’ campaign, which commits to raising over £600 million of charitable funding and 1.25 million volunteer hours positioning the University as one of the world leaders in University development. To fulfil our exciting campaign ambitions, we are recruiting a Philanthropy Manager (12 month contract) to help grow our philanthropic funding and to take our campaign to the next level.
Our world has many challenges that will deeply affect our generation and the next. As a Philanthropy Manager, you will cultivate significant gifts for amazing education and charitable research projects, you will provide funding for scholarships to support students from underrepresented backgrounds and will raise philanthropic funds for priority research areas including cancer, other global health issues and climate change. You will encourage and inspire donors to make long-term, sustainable gifts.
You will be joining an established team of fundraisers made up of Senior Philanthropy Managers, Philanthropy Managers and Philanthropy Officers. You will have experience of delivering against financial targets, along with the ability to translate complex information into a compelling ask in both verbal and written form. As a Philanthropy Manager in DARO, you will be innovative, self-motivated, and take ownership of fundraising opportunities in this area and generate significant gifts for amazing philanthropic projects. You will have an enthusiasm for building relationships, the skill to interact with high-level donors and supporters, and the ability to showcase the sector-leading academic research to a range of audiences.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme.
The client requests no contact from agencies or media sales.
Main responsibilities will include:
Prospecting and research
• Research the funding market, tracking and identifying suitable high value tendering, commissioning and partnership opportunities and funding streams, in line with Artswork’s strategic plans, priorities, Fundraising and Social & Ethical Policies
• Conduct regular, timely reviews of published tenders and funding opportunities, in order to make recommendations to the Head of Business Development on which ones to pursue
• Establish a focused, qualified pipeline of prospective funders, investors, sponsors and donors Bid development
• Working to the strategic guidance of the Head of Business Development, prepare funding bids, tenders and sponsorship proposals, meeting funders' procurement and management requirements
• Develop realistic, costed delivery plans and budgets for proposals, working with the Head of Budgets, Contracts & Policy
• Lead the budget development process for bids, ensuring compliance with Artswork’s internal finance policies and funder requirements
• Coordinate the input of relevant stakeholders into the bid development process, ensuring they are aware of what is needed and by when, bringing everything together in a timely manner
• Effectively manage multiple funding deadlines to ensure no key opportunities are missed
• Establish an efficient and effective internal process to manage the bid lifecycle, including ensuring effective Go/No-Go decision-making processes are followed and that bid design achieves the right balance of price, risk management and design quality Stakeholder management
• Develop and implement a plan to secure ongoing relationships with grant givers, commissioners and sponsors, to retain their support into the future
• Coordinate the input of the Sales, Marketing and Communications team into proposal design
• Work with the Evaluation and Impact Manager to put in place monitoring and reporting arrangements in line with commissioner, sponsor or funder expectations Information management and compliance
• Establish robust systems for the efficient planning and tracking of pipeline and bid activity ensuring compliance with Data Protection, Artswork’s operational requirements and policies
• Continue the development of Artswork’s bid content library to ensure availability of relevant, validated materials that can be readily customised for new proposals 3 Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619
• Support the Head of Business Development to provide timely progress reports against income targets
• Contribute to the development of Capsule CRM to ensure that the Artswork’s implementation of the platform meets the requirements of the Fundraising and Development function
• Ensure Artswork’s fundraising activities are compliant with the fundraising regulatory environment General Requirements for Artswork Posts
• Maintain positive professional relationships with our participants, partners and stakeholders
• Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental Policies
• Be a committed champion for Artswork’s Anti-Discrimination Charter
• Maintain and develop personal skills and knowledge through appropriate training
• Perform own administrative duties
• Maintaining positive professional relationships with our participants, partners and stakeholders
The client requests no contact from agencies or media sales.
Malaria Consortium is recruiting for a Head of Business Development to join our team in London, UK.
The position holder will lead the organisation’s business development activities, ensuring a strong alignment between business development, revenue generation, strategy implementation, and mission achievement. Collaborating closely with the Development Director, they play a pivotal role in strategizing for the long-term growth of the organization and ensuring revenue targets are met.
They will regularly undertake donor landscape mapping to identify funding opportunities and trends, lead on the implementation and regular revision of the Business Development Strategy, facilitate intelligence gathering, donor scoping, track and identify donor opportunities. They will identify, create and maintains strategic and productive relationships with donors and partners. They will lead the development of high-quality proposals for major institutional donors, bilateral agencies and private foundations for large, competitive funding opportunities.
The position requires a strong sense of teamwork, networking skills, innovative thinking and creativity to actively create and pursue opportunities and support strategic and sustainable growth.
The successful candidate will have:
- Strong experience developing business development strategy
- Solid donor engagement and proven success is securing funding through proactive BD
- A strong business acumen and comfortably able to work and negotiate with partners at senior management level.
- Experience in international development particularly working in the global health sector.
- Significant experience in developing and managing project concepts and funding proposals for humanitarian / development work from institutional donors – including FCDO, USAID, Global Fund, UNITAID, GAVI, BMGF etc.
- Significant experience developing proposals for foundations and philanthropists
- Experience of commercial contracting, PBR contracting and institutional donor contracting mechanisms.
- Proven experience developing and cultivating strategic partnerships
- Proven ability to negotiate effectively with donors and partners.
- Experience of managing, motivating and leading people.
- Ability to build strong working relationships and foster open communications.
- Proven organisational skills: the ability to work productively and accurately under pressure in a fast-paced, demanding environment
- Degree in relevant subject (health, economics, development studies, statistics) with extensive experience in business development.
- Ability to facilitate project design processes, including applying theories of change and project logic to design, and develop plans accordingly.
To apply for this position you will need to have the right to work in the UK.
We are currently hybrid working and ask that staff visit the London office, at least four times a month.
Summary
Innovation plays a key role in our drive to increase our Fundraising income and further our strategy to create a world where diabetes can do no harm. In partnership with the Senior Innovation and Development Manager, the Innovation Manager will work across Fundraising Teams to deliver a step change in our income growth in the next 12 months. You will be responsible for delivering exciting iterative and new product development projects. In addition, you'll be working to upskill and empower colleagues from across the charity to become the next generation of innovators at Diabetes UK.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Interview Dates: 6 & 7 June 2024
Please note that all job offers are subject to you providing acceptable evidence of your eligibility to work in the UK.
We would consider flexibility on where this role could be based
Package
What we can offer you:
- Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
- A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
- Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
- 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
- Discounts on gym membership
- Employee assistance programme to give you support on any issues that come up in life
- Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
- Very active social scene including sport teams, gardening and other activities
- Generous pension provision, life assurance and income protection insurance
- Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)
*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.
Main Responsibilities
Across 12 months you will be working to embed our innovation strategy; driving forward new product development, showcasing a fresh approach to innovation, and supporting colleagues to embrace innovation. You will be responsible for consulting with Fundraising Teams to identify new opportunities to generate income and provide supporters with an amazing experience. You will lead on bringing new ideas to life by managing the end-to-end innovation process. From undertaking research to uncover insight into target audiences, to running workshop with colleagues to turn insight into amazing propositions. From delivering tests to evaluate new propositions, to working closely with delivery teams to launch new innovations into the market to drive income growth.
Ideal Candidate
Working with Teams from across Fundraising, you'll need to be experienced at engaging and influencing colleagues at all levels. You will be naturally curious, motivated to get under the skin of the charity sector and really understand what makes our supporters tick. While experience working in a dedicated innovation role isn't necessary, experience using tools to uncover insight, facilitate workshops, generate ideas, test propositions, and deliver compelling business cases is essential. Running end-to-end innovation sprints, you will be organised, proactive and confident at managing stakeholders. You'll be able to balance conflicting workstreams to deliver amazing new propositions at pace.
Hours and Contract: Full time – 34.5 hours per week, permanent contract
Location: Hybrid/ London Head Office and remote
Salary: Circa £45,000 (dependent on experience)
Are you a gifted fundraiser seeking the opportunity to drive real change in a charity’s high-value donor and corporate fundraising programme?
The opportunity
Our client is the charity for the working animal of the world. Since 1923, working through a series of global projects and partnerships across 23 low-income countries, it has supported the welfare of working donkeys, horses, camels, oxen and other working animals in communities that depend on them for water, transport, agriculture, and their very survival.
As part of the charity’s ambitious strategic development plans, they are recruiting a Fundraising Relationships and Business Development Manager. In this role, you will drive the development and growth of their corporate and high-value donor relationships. You will grow the acquisition of new high-value donors and corporate partners, while developing our relationships with existing funders.
This is a fantastic opportunity for a talented fundraising professional, who has a strong knowledge of and commitment to working animal welfare. You will join a fast-paced, agile, and dynamic organisation that is building its global reach and impact to meet the growing need for its support.
Your key responsibilities include:
High value donor and corporate fundraising programme management
- Manage the development and delivery of the high-value donor and corporate fundraising programme, to maximise relationships, partnerships, and long-term income.
- Develop and drive the delivery of a structured, dynamic, and agile acquisition plan for the high- value donor and corporate programme, to maximise engagement and income.
- Develop existing and new relationships though the right mix of tailored approaches/asks and exemplary stewardship activities (such as feedback reports, face to face meetings, phone calls) to secure new sources of funding, upgrade existing levels of giving, repeat donations and multi-year funding.
- Manage the high-value donor and corporate marketing and stewardship programmes, supervising appeals, approaches, updates, and all related activities to ensure clear, concise and compelling proposals and reporting.
- Provide the Fundraising Relationships Officer with clear, collaborative, and supportive line management, that maximises staff performance and wellbeing.
- Research and pursue high-value donor fundraising work in assigned new target areas (both in the UK and overseas territories within their global fundraising programme, such as Australia) to expand the programme’s reach and impact.
- Manage the development and delivery of their fundraising events.
- Work with colleagues to ensure required PR and communications activities concerning major donors funding are developed and delivered.
Programme support and administration
- Take responsibility for the high-value donor and corporate fundraising budgets and contribute to target setting, monitoring, and analysis of the programme.
- Provide regular reports and information on progress, targets and income generated.
- Deputise for the Head of Philanthropy and Fundraising Partnerships when required.
- Ensure all activities are legally compliant, in keeping with their values and adherent to due diligence and our Acceptance or Refusal of Donations Policy.
Your knowledge:
- Knowledge of high-value donor and corporate fundraising principles and practices.
- Knowledge of donor and partner acquisition techniques.
- Knowledge of developing and delivering compelling pitches and applications.
Your experience:
- Experience of working in a busy fundraising, marketing, or commercial business team.
- Experience of attracting and acquiring new donors and partners.
- Experience of prospect research techniques and using research to suggest suitable projects/areas of interest/building a long-term relationship.
- Experience of developing, building and maintaining relationships with high-value stakeholders and organisations.
- Experience of line management and building a collaborative, high-performance team.
- Experience of managing or contributing to the development and delivery of fundraising events (desirable).
Your skills:
- Good communication skills – written and verbal – with the proven ability to develop strong cases for support.
- Highly numerate, with the ability to create, maintain and monitor budgets and expenditure summaries, and to speak and write about financial matters.
- A diligent researcher with excellent computer and analytical skills, accuracy, and attention to detail.
- Excellent interpersonal and organisational skills.
- Resilience, determination, and a focus on outcomes
- Able to work out-of-business hours when required.
- A strong commitment totheir vision, mission, and values.
In return, they can offer:
- 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days.
- Company pension scheme (they will contribute 10% of salary if you contribute 5% of salary).
- Hybrid working with London Head Office (Borough High Street) attendance on average approx. 1 day a month (travel expenses not included).
- Health Cash Plan with Medicash which includes access to virtual GP appointments and a member’s discount portal.
- Group Life Insurance scheme, which provides coverage at 3x your annual salary.
- Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time.
- Enhanced Employee Assistance Programme including face-to-face counselling.
- Paid Volunteer Day.
- A career path that can grow with the organisation.
Next steps:
If you can demonstrate the relevant skills and experience, and have the right to work in the UK, and would like to be considered for this role, please apply today.
Early response is encouraged as applications will be reviewed as and when received. This position will close once a suitable candidate is identified.
REF-213 494
Contract Type: Permanent
Salary: £40,966 per annum
Hours: 35 hours per week
Closing Date: 19th May 2024
Our client believes everyone has the right to a safe, secure and warm place to call home. Are you ready support their Repairs team to go above and beyond, helping their customers with their repairs and maintenance queries?
They’re looking for a Contact Centre Team Manager to join their Repairs team in Peterborough.
About the role and person:
Always motivated to achieve brilliant standards of service on every call, their Customer Service Advisors take direct calls from customers, diagnosing faults and raising jobs to ensure their home repairs and maintenance needs are met. It can be a stressful time when things go wrong so strong communication skills, empathy, professionalism and resilience are key.
As a Contact Centre Team Manager, you’ll create an environment where their colleagues feel empowered to put the customer first and provide the best solutions. You’ll lead by example, supporting the team with escalations, ensuring that KPI’s are met and that they’re delivering the brilliant Repairs and Maintenance services their customers deserve. You’ll carry out call audits to ensure the team are communicating with customers, contractors and internal stakeholders to resolve repair related queries and ensure the team is receiving regular coaching and development.
Their contact centre is open Monday – Friday 8am to 6pm. Flexibility to pick up urgent queries outside these hours may also be required from time to time. You don't need to know about home repairs and maintenance -they'll provide the training you need. Their office facilities include free parking, a café and free access to an onsite gym.
What skills/behaviours do you need to be a Contact Centre Team Manager?
- Experience of working within a busy customer focused environment with the ability to demonstrate exceptional customer service skills including dispute management
- Experience of leading and managing a team in a high volume work environment
- Ability to engage and motivate a team to get the best from them
- Strong negotiation and communication skills – verbally, in writing and able to present these in a team meeting setting or during 1-2-1’s
- Experience of performance management
- Ability to manage a busy workload with conflicting priorities
- A positive and practical approach to problem solving
- Experience of working in a pressurised environment
- Confidently use Microsoft Office and other IT systems
- An understanding of Contact Centre technology
- Experience in multi channel customer support
- Knowledge of home repairs and maintenance services is desirable.
Location
The successful candidate will be required to live within a commutable distance to their Peterborough office as this post requires you to be on-site. Upon completion of probation, dependent on meeting of role requirements there may also be the opportunity for hybrid working.
Salary:
The spot salary for this post is £40,966 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
What will you get from them?
In addition to a competitive salary, they also have a focus on employees’ development. They support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.
You’ll also receive:
- 28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion).
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts.
- Cycle to work scheme.
- Free on-site gym
- Free parking
Who is our client?
They own around 20,400 houses across the North, East and South of the country. They are home to over 41,000 customers. They exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older or more vulnerable – their customers come first. They are always at the very heart of their business.
If you feel great about putting customers first, then They feel great about you joining their team.
If you require reasonable adjustments to any part of their recruitment process, please let them know they will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or they receive a high volume of applications, They may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.
Join them and start your own journey. They aim to be number one, and you could help them get there.
You may also have experience in the following: Client Services Team Lead, Support Team Manager, Customer Support Manager, Call Centre Operations Supervisor, Customer Care Team Leader, Contact Centre Shift Supervisor, Customer Service Team Leader, Client Relations Manager, Customer Engagement Supervisor.
REF-213 850
About the role
- Job Title: Justice Programme Manager
- Location: Remote/Hybrid/Nottingham
- Salary: £40,000 p/a based on 35 hours per week
- Fixed term contract for two years
Headway is seeking a new Justice Programme Manager who will expand the current services to have a greater impact on police and probation services, improving knowledge and understanding and the support offenders with brain injuries receive.
We want someone who can both oversee the existing projects, such as our brain injury ID cards, whilst expanding the services in line with our new strategy, due to launch in the summer of 2024.
What will you do:
- Develop and implement a strategy for Headway’s work within the criminal justice system.
- Work with and develop key relationships across, police, probation services to improve knowledge and systems for offenders with brain injuries.
- Develop new justice related projects, including working with Headway’s fundraising team, to generate new income to expand the services.
- Work with the network of local Headway charities, to expand their work, within the justice system.
- Manage and deliver Headway’s justice related training initiatives.
- Oversee the successful delivery of Headway UK’s Brain Injury ID Card, including the line management of the project lead.
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
- Have a passion for improving lives for brain injury survivors, within the criminal justice system.
- Have substantial experience of working within the criminal justice system.
- Be able to operate at both a strategic and an operational level, with experience of planning and delivering a range of projects and programmes.
- Have experience of generating income, from statutory and governmental bodies, such as HMPPS.
- Be an excellent communicator with experience of building partnerships within the criminal justice system.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity and Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Next steps
- Closing date: Wednesday 15 May 2024 at midnight
- Interview: Thursday 23 and Friday 24 May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Eclipse is looking for a competent, organised and experienced Finance and Operations Manager to join the organisation during a period of transition. The Finance and Operations Manager will be responsible for managing the finance support service for the organisation together with operational support for Governance, Admin & HR.
This is an opportunity to play a vital role in the organisation as it develops and instigates an exciting and ambitious new set of plans over the next six months. You will be working directly with senior leaders and trustees, and line-manage an Administrator utilising strong financial and administrative skills to manage the charity’s finances and day to day operations.
The ideal candidate will have an understanding of budgets and financial management as well administration, along with a passion for theatre and culture to be made by and resonating with Black voices and the communities in the North of England.
Snapshot of the role:
- Full time, with part time options available.
- Fixed 1-year contract, with a view to extend.
- £35,000 gross salary pa (pro rata if applicable).
- Able to work from or travel to Leeds with reasonable notice – hybrid and remote options possible.
- Expected start date is as soon as possible.
How to Apply
Please send a CV and Covering Letter describing your suitability for the position and specific examples of how your past experience matches the person specification, outlined below, with dates you are not available for a remote interview on Zoom.
Please also include in your application brief details of where you heard about this position. (e.g. word of mouth, Arts Jobs, LinkedIn, Twitter, etc.)
About Eclipse
Eclipse is one of the UK’s most innovative, Black-led touring theatre and production companies, inspiring new narratives about the Black and Global Majority experience. In partnership with venues and collaborators, we commission, develop, produce and present new work by Black and Global Majority creatives, whose voices are all too infrequently represented on the main stages across our country.
Rooted in the North of England, we are a Leeds based organisation with a national profile, touring our work across the country. We are proud to have proved that there is an audience for Black and Global Majority theatre outside of London.
We believe in the power of culture to connect people and to change lives.
We continue to reflect England’s diversity by championing and producing Black and Global Majority stories.
JOB DESCRIPTION
Purpose of the Post
- To Provide financial leadership and to be accountable for financial reporting to the leadership team, Board, and stakeholders.
- To be responsible for effective management of the day-to-day office administration, and HR processes.
- To undertake company secretarial duties to ensure compliance with statutory requirement and relevant legislation.
- To work directly with the leadership team and board supporting business planning, organisational development, and to ensure Eclipse meets its aims and objectives.
The Finance and Operations Manager is a key relationship for internal staff and suppliers as well as fielding enquiries from artists, partners and the general public.
Terms and Conditions
Reports to: Senior Change Director
Other reporting: Board of trustees
Line manages: Other administrative staff once recruited, external accountants, IT supplier
Salary: £35,000 gross per annum (pro rata if applicable)
Location: Working from home with some working from company office in Leeds with reasonable notice
FTE / Hours: Full Time (1.0 FTE) at 35 hours per week, plus a compulsory break for one hour. Part-time options of 0.5 to 0.8 FTE would be accepted.
Holidays: 28 days per year (including statutory Bank Holidays), pro rata if applicable
Term: 1-year fixed term contract, with a view to extend following a contract review
Notice: 6 weeks either side for the period of the contract.
Pension: 3% employer contribution.
Role responsibilities
The Finance & Operations Manager is responsible for:
Finance
- Preparation, monitoring, and control of the budgeting and forecasting processes.
- Provision of clear and timely management accounts to the senior team and Board of Trustees.
- Administration of the company’s financial systems through day-to-day bookkeeping including data entry, management of petty cash, processing of invoices and bank reconciliation.
- Liaising with the external payroll provider and payment of monthly salaries.
- Overseeing the preparation of the annual statutory accounts and management of the annual independent examination.
- Supporting in the delivery of an annual report or funder reports as needed, including Arts Council England NPO reporting requirements and quarterly payment conditions.
Governance
- Leading on the arrangements for Board Meetings and Away Days: minute taking, writing and circulating agenda and documentation, post-meeting minutes and communicating with the Trustees pre-meeting on location, time and attendance.
- Regularly reviews the company’s policy making – ensuring the company maintains and abides by its policies e.g. Safeguarding, Health & Safety, Environmental and Staff Handbook.
Administration & HR
- Day to day responsibility for managing the HR function of the company.
- Keeping in contact with and responding in a timely manner to any queries from key stakeholders.
- Support the organisation to maintain key relationships and deliver report writing.
- General administration and office management lead.
- Management of the company calendar.
- Administration of company compliance and reporting to statutory bodies e.g. Companies House and the Charities Commission.
- Working as a central point of contact through phone and email.
- Management of the company administration systems.
- Support the delivery of contracts and letters of agreement.
- Support recruitment and onboarding processes.
- Support accommodation, travel, logistics, and tour-booking processes.
Shell Foundation (SF) is a UK-registered charity that aims to empower under-served populations in Africa and Asia with access to clean energy products and services.
A unique foundation on the global stage, SF uses grant, debt and equity funding to support commercially sustainable solutions at the intersection of inclusive growth and a clean energy transition. Our work has already improved the lives of 229 million people.
Shell Foundation Business Development Director
Kenya or Nigeria
Salary range on offer at circa $ 75,000 to 80,000, dependent on location
We are seeking a Business Development Director to join our entrepreneurial team to support:
- The scale-up of pioneering enterprises
- The development of scalable partnerships that enable smallholder farmers to increase their income
- The incubation of new intermediaries and enterprises
The successful candidate will explore opportunities to create new business models and market interventions, as well as providing deep financial and commercial expertise to our Programme team.
Responsibilities include:
- providing business advice and mentoring support to SF strategic partners
- managing grants and contracts
- identifying market failures and opportunities
- developing and managing strategic projects and partnerships
- contributing to the delivery of the annual business plan.
We are looking for someone with substantial experience of working in Africa (or India) with:
- A degree in mechanical engineering
- A background in business or commerce, with a practical understanding of marketing, finance, business development
- Experience and networks in the agriculture sector
- Experience working with complex projects involving multiple stakeholders, including low-income consumers
At SF, we are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applicants from all backgrounds and identities and encourage individuals from underrepresented communities to apply.
This position offers flexible working arrangements and the opportunity to work remotely with regular travel within the region and to our London head office. We welcome applicants from all backgrounds and take safeguarding seriously. All offers of engagement or employment will be subject to satisfactory safeguarding checks and references.
Deadline for applications:
Wednesday 29th May 2024
Interviews with Prospectus:
5th – 10th June 2024
Interviews with Shell Foundation:
19/20th June 2024
Shell Foundation (SF) is a UK-registered charity that aims to empower under-served populations in Africa and Asia with access to clean energy products and services.
A unique foundation on the global stage, SF uses grant, debt and equity funding to support commercially sustainable solutions at the intersection of inclusive growth and a clean energy transition. Our work has already improved the lives of 229 million people.
Shell Foundation Business Development Director
Kenya or Nigeria
Salary range on offer at circa $ 75,000 to 80,000, dependent on location
We are seeking a Business Development Director to join our entrepreneurial team to support:
- The scale-up of pioneering enterprises
- The development of scalable partnerships that enable smallholder farmers to increase their income
- The incubation of new intermediaries and enterprises
The successful candidate will explore opportunities to create new business models and market interventions, as well as providing deep financial and commercial expertise to our Programme team.
Responsibilities include:
- providing business advice and mentoring support to SF strategic partners
- managing grants and contracts
- identifying market failures and opportunities
- developing and managing strategic projects and partnerships
- contributing to the delivery of the annual business plan.
We are looking for someone with substantial experience of working in Africa (or India) with:
- A degree in mechanical engineering
- A background in business or commerce, with a practical understanding of marketing, finance, business development
- Experience and networks in the agriculture sector
- Experience working with complex projects involving multiple stakeholders, including low-income consumers
At SF, we are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applicants from all backgrounds and identities and encourage individuals from underrepresented communities to apply.
This position offers flexible working arrangements and the opportunity to work remotely with regular travel within the region and to our London head office. We welcome applicants from all backgrounds and take safeguarding seriously. All offers of engagement or employment will be subject to satisfactory safeguarding checks and references.
Deadline for applications:
Wednesday 29th May 2024
Interviews with Prospectus:
5th – 10th June 2024
Interviews with Shell Foundation:
19/20th June 2024