Contracts jobs in kingsbury, greater london
Everyone deserves a decent place to live – join Habitat for Humanity Great Britain as our new Director of Finance, Operations & Compliance, and support people to find a safe, affordable home.
We’re on the lookout for an experienced finance and operations professional, with the energy and drive to lead a team focused on excellent service delivery, continuous improvement and sustainable growth. This is your chance to take charge of a support services team with a real purpose—helping families build a better future through safe and affordable housing.
Reporting to the CEO, you’ll take the lead on all financial, compliance, operational and people support activities. This role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of your team to deliver high quality services and to thrive in their roles.
You’ll also be working closely with colleagues across the international Habitat network, so good communication and collaboration skills will be key to success in this role.
Job Title: Director of Finance, Operations & Compliance
Department: Finance, Operations & Compliance
Reports to: National Director/CEO
Budget responsibility: Yes
Line management: Team of 6, with 3 direct reports (Head of People, Finance Manager, Finance Business Partner)
Location: Home-based with regular travel to internal meetings and team events, and occasional travel to our registered office in Slough
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity network fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Habitat GB has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively. This has included the integration of a subsidiary entity (GB Homes) into Habitat GB. As a result, the Finance, Operations & Compliance team has been expanded to ensure the right capacity and capability for these crucial functions.
Habitat’s turnover for the financial year ended 30 June 2023 was £3.0m with net assets of £2.5m: for the year ended 30 June 2024, it was £3.5m with assets of £2.1m.
Job Purpose
The Director of Finance, Operations & Compliance will be a key member of the Senior Leadership Team, working to ensure the impact, sustainability, diligence and productivity of the organisation, with a commitment to organisational transformation within the framework of a values-led approach to people and culture.
Taking a lead on all financial, support and compliance activities, the role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of their team to deliver high quality services and to thrive in their roles.
Key responsibilities include:
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All aspects of financial strategy, planning and control.
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Providing oversight of organisational priorities, productivity, performance, people & HR, risk and due diligence.
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Support to fundraising and programmes.
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Being an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
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Co-creating ways of working to enable an adaptive, collaborative and high performing organisational team.
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Leading and managing a team of 6, including 3 direct reports.
Key Accountabilities and Responsibilities:
Financial Strategy, Planning and Control:
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Accountable for organisational financial strategy, working with senior staff and trustees to ensure multi-year planning, target setting and monitoring in line with Habitat GB’s strategic objectives.
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Accountable for all aspects of financial management and control, including budgeting, reforecasting, treasury management, cashflow, management information, performance and statutory reporting.
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Accountable for the development and continuous improvement of reporting frameworks, including leading regular reviews with Senior Leadership team and providing quantitative and qualitative reports for the Board including clear and accessible narrative analysis.
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Provision of financial management and accounting services, management information, and statutory reporting.
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Lead the organisation of quarterly Finance, Audit & Risk Committee meetings, in line with the Committee Terms of Reference and in consultation with the Treasurer, and National Director/CEO.
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Responsible for the preparation and submission of annual statutory accounts in accordance with SORP and legal requirements and coordinating the external audit exercise and seeing the process through to Board approvals and filing with statutory bodies.
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Lead a positive and collaborative relationship with HFHI Finance teams and ensure that Habitat GB meets its regular reporting requirements.
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Lead Habitat GB’s relationship with relevant external partners, including auditors, bankers, insurers, pension providers, HMRC, Charity Commission and Companies House.
GB Homes Subsidiary Entity:
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Working closely with the National Director/CEO on planning for the future wind-up of the entity, providing all financial management, reporting and compliance resources as required in the interim.
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Working with the Director of Programme Delivery, provide financial resource and support to the management of the former GB Homes asset portfolio, developing appropriate reporting mechanisms that provide data which can be included into the combined budgeting and reporting of Habitat GB
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Accountable for integration and ongoing provision of the operational requirements of the GB Homes subsidiary, including insurance, technology, and communications requirements.
Fundraising & Programmes support:
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Work closely with the Directors of Fundraising & Partnerships, and of Impact & Influence to set ambitious and achievable targets across restricted and unrestricted fundraising, track performance, and ensure high quality forecasting, reporting and budget management.
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Be responsible for the development and oversight of policies, protocols and systems required for restricted fund management which align with Habitat for Humanity International and external donor requirements.
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Work collaboratively across Habitat GB to agree service delivery expectations and ensure the timely provision of relevant inputs from the Finance, Operations & Compliance team across partnership and programme cycles. For example, audit or financial reporting requirements from donors, up to date policies, review of proposal documents, grants and contract agreements.
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Work closely with the Directors of Programme Delivery & Retail to ensure Habitat GB has the specialist knowledge and financial skills relevant to our diverse types of programmes, including a new and growing retail operation, as well as construction project delivery.
Risk Management and Compliance:
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Lead on the development and maintenance of the organisational Risk Register, being responsible for the management and mitigation of financial, regulatory and operational risks and coordinating with others on the reporting and review of other risk areas.
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Ensure Habitat GB is fully compliant and up to date with all its data protection and insurance requirements and has access to appropriate legal and other expert resources where necessary.
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Be responsible for technology infrastructure, hardware and the management of outsourced support services.
People Policies and HR Administration:
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Support the Head of People to deliver a high-quality People and HR service to the organisation and our partners, including efficient HR administration, pension and payroll, people management, safeguarding, strategy and leadership.
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Working closely with the National Director and others, have overall responsibility for the provision of up to date, user-friendly and legally compliant policies and procedures which support an efficient and effective organisational culture and environment.
Leadership & Management:
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Lead a high performing and ambitious team, inspired to implement and grow the strategy and with a core focus on positive impact for Habitat GB’s community and strategic partners through the provisional of excellent functional and subject matter expertise.
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Develop, lead and focus the Finance, Operations & Compliance team, its budget, activities and performance, to ensure the delivery against targets.
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Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans.
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Set quality standards and meaningful KPIs to encourage ownership and accountability with direct reports, team, and others and effectively monitor progress towards agreed targets.
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Role model our values in line with Habitat GB’s inclusive approach to people and culture.
Organisational Leadership:
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Support the National Director/CEO in delivering Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
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As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
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Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
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Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
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Deputise for the National Director when required and represent HFHGB in external meetings and forums.
Person profile:
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Holder of a relevant professional or accounting qualification: e.g. ACCA or equivalent.
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Expertise in charity sector compliance (FRS102) reporting requirements.
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Expert knowledge of financial strategy, management and reporting, with experience relevant to funding and grants, retail, commercial or construction.
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Proven track record of developing and leading complex financial strategies and supporting teams to deliver high quality functional inputs in an inclusive, collaborative environment.
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Hands-on experience with relevant accounting systems and the ability to quickly learn new systems (Habitat GB uses SUN and SAGE systems).
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Experience working in and leading teams responsible for operational and people related functions.
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Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
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Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
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Understanding and experience of complex organisational change projects, including the ability to support new teams to develop and thrive.
Skills and competencies:
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You have excellent interpersonal skills and can communicate with impact across diverse audiences.
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You are a strategic, analytical and details orientated thinker who can also appreciate the big picture, be pragmatic, collaborative and focus on increasing impact in line with Habitat GB’s mission.
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You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
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You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. Strong leadership skills and commitment to the highest levels of integrity, honesty, openness and good governance with the capacity to inspire and motivate others.
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You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance.
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You are confident and able to work across different and competing priorities which require you to flex between hands on activities and strategic leadership.
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You can demonstrate business planning acumen, decision-making, and problem-solving skills.
The role and responsibilities will be carried out in a way which reflects:
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Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
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A commitment to Habitat GB’s vision, mission, values and approach.
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A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
Reporting to the CEO, you’ll take the lead on all financial, compliance, operational and people support activities. This role demands a combination of the hands-on approach needed in a medium-sized charity with the strong people management skills to enable all members of your team to deliver high quality services and to thrive in their roles.
You’ll also be working closely with colleagues across the international Habitat network, so good communication and collaboration skills will be key to success in this role.
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If this role sounds like it could be a good match for you, please take a look at the Candidate Pack.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK. The sucessfull candidate will be required to have a DBS check before starting the role.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (see website>vacancies for this email address).
Applications without both cover letter and C.V will not be considered.
Registered Charity
21 - 50
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Thank you!
The Trusts and Foundations Manager will play a vital role in supporting New Horizon Youth Centre’s mission by managing and growing a portfolio of valued trusts, foundations and statutory supporters. Last year, the organisation raised £4.5million, with £1.7million secured from trusts and foundations and £1.8million from statutory funders. In this role, you will focus on deepening relationships to secure meaningful, long-term support for our vital work with young people facing homelessness.
If you're looking to expand your fundraising portfolio and gain hands-on experience securing six and seven figure gifts, this is the place to do it. We’ve already secured nearly 70% of our budget this year, and we’re just getting started. Whether you’re ambitious about raising serious money, developing strategic funding bids, or stepping up to the next level in your fundraising career, this is a rare opportunity to make a big impact and learn a lot while doing it. This will be a highly rewarding yet demanding position, where your expertise will directly contribute to making a real and lasting difference to the lives of young Londoners who find themselves homeless.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shoreditch Trust is recruiting for a Community Builder, to build relationships with residents, community leaders and organisations in the City of London in order to:
- Facilitate engagement into We Connect and wider programmes
- Build community leadership opportunities
- Reduce social isolation and loneliness
- Improve wellbeing
- Working effectively with clients from Bangladeshi and Spanish-speaking South American communities.
Fluency in Bengali (particularly the Sylheti dialect) and/or Spanish is essential for this role, as you will be required to communicate effectively with clients from Bangladeshi and Spanish-speaking South American communities.
To continue being fully representative of our Neighbourhoods, we are particularly keen to hear from people from diverse communities, from bilingual candidates and from people with strong links to East London generally.
Why Join Us?
- Be part of a team that values equality, connection, compassion and independence
- Contribute to meaningful change in the community
- Enjoy extensive training opportunities and staff support programs
The client requests no contact from agencies or media sales.
Thank you!
About the role
As a Foundation we are committed to learning together with others and reflecting and acting on what we learn. We learn to improve our understanding about how to approach the complex issues we are trying to address, to examine how our funding relates to the social change we want to see, and to improve how we work and fund.
The Learning & Insight Officer will play a key part in delivering our learning, monitoring and research activities, and we want the successful candidate to be able to develop their skills and interest within the role. They will work closely with the Head of Learning & Insight, wider Grants team colleagues and others across the Foundation to gather insights from our grants and wider work. These insights will inform our strategic direction and contribute to wider sector learning and understanding.
This is a permanent, full time role (35 hours) but we will also consider a part time role at 4 days/ 28 hours equivalent.
We are committed to best practice and accountability in equity, diversity and inclusion. We value, welcome and respect all the differences that make us who we are including: age, disability and mental health, neurodiversity, cultural background, ethnicity and race, sex, gender identity and expression and sexual orientation including LGBTQIA+ identities, religion and socioeconomic background.
Main Responsibilities
• Work with colleagues to design and implement systems for the LEF to collect data and to capture and share learning in a systematic way that reflects our values and our commitment to Power, Cuture and Inclusion.
• Coordinate a timetable of activities for LEF to learn from its grants and direct work (such as regular feedback surveys and internal reflection sessions).
• Work with colleagues to collate and analyse evidence from organisations we fund to identify key insights and learning (such as reports and notes from grant management calls).
• Work with the Head of Learning & Insight and wider grants team colleagues to prepare our grants data for publication (for example through 360Giving and as part of the Funders for Racial Equality Alliance (FREA) Audit)
• Support the LEF to communicate insights in accessible and engaging ways.
• Work with colleagues to prepare key insight reports and data for a range of audiences such as colleagues, trustees or other funders.
• Work with colleagues to run internal sessions with staff and trustees to reflect on our processes (what is working well, less well and what we can improve about how we work) and understand the progress the LEF is making towards its strategic objectives.
• Work with colleagues to run online and in-person events to bring together the organisations and people we fund to reflect and learn from one another.
• Support the development of a ‘culture of learning’ within the LEF and with grantees and
• Work with the Head of Learning & Insight to commission and manage external contractors for particular pieces of work (for example, research briefs or learning partnerships).
• Provide administrative support on tasks, such as scheduling meetings.
• Carry out such tasks as the Director of Grants & Learning or Head of Learning & Insight may from time to time deem necessary for the effective and efficient functioning of the Foundation.
To see a full description of the role and what we are looking for, download the candidate recruitment pack.
The client requests no contact from agencies or media sales.
Thank you!
Position: Senior Philanthropy Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*You will start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The Philanthropy team is part of the Philanthropy and Partnerships department, whose primary goal is to engage high value supporters and fundraise for the Stop MS Appeal.
As Philanthropy Officer, you will work closely with the Philanthropy manager, raising income for the MS Society from philanthropy fundraising activities as per the agreed objectives and targets.
You will identify, engage and steward philanthropy prospects through events and other appropriate fundraising activities, generating income to achieve ambitious targets and delivering a first class supporter experience.
You will ensure the provision of excellent individual care to ensure long term commitment, contributing to the overall implementation of our Philanthropy team’s objectives.
Closing date for applications: 9:00 am Friday 23rd May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
As the first Head of Operations, you will provide strategic oversight, work with staff to translate our strategy into actionable, measurable plans for efficient and effective work, which will enhance the impact for people in immigration detention. Your management of the team’s operations will support our growth, resilience, and sustainability.
For futher information see the Application Pack
What they say about Medical Justice;
“What Medical Justice did was absolutely remarkable. They sent two specialists to see me in Harmondsworth and they did the most amazingly thorough job documenting all my scars. Then I got my medico-legal report which was over 40 pages long. They did thorough, professional work – there is nothing more that they could have done and ultimately this work got me out of detention.” – former detained person and Medical Justice client
“[Medical Justice] has strong characteristics and a highly respected reputation. It is regarded as principled, expert and evidence-based, tenacious in its casework and policy work, fierce and ferocious when needed and brave in the way it speaks truth to power.” – fellow non-governmental organisation
“Medical Justice has an outsized impact for its size – it is highly effective and the team is absolutely terrific, which is all the more impressive in the difficult political context.” – Medical Justice funder
Informal online information sessions
An opportunity to ask questions about Medical Justice and its work as well as about the Head of Operations role ;
12.30-1.30pm Thursday 22nd May
12.30-1.30 Thursday 5th June
The client requests no contact from agencies or media sales.
Thank you!
Position: Head of Data and Business Intelligence
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities. We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Head of Data and Business Intelligence is a cross-organisational leadership role responsible for improving our use of data and insight. This role involves overseeing impact measurement, data governance, and the effective use of BI tools to support evidence-based decision-making. By driving data maturity and fostering a culture of data and insight driven decision-making, this role will help ensure that the MS Society maximises organisational impact and operational effectiveness through robust data management and analysis.
Our Head of Data and Business Intelligence is responsible for:
- Provide strategic leadership and implement initiatives to improve data maturity and the overall data and insights culture across the organisation
- Develop and implement a comprehensive and organisational-wide data management and BI framework(s) aligned with the MS Society’s mission and organisational strategy
- Act as MS Society’s Data Protection Officer, overseeing compliance with data protection laws and regulations, and acting as the key point of contact for regulatory bodies and data subjects
- Drive adoption and effective use of data management and BI reporting and analysis tools across the organisation
- Collaborate with senior leadership to identify key data, insights, and reporting needs
- Improve and implement an organisational-wide logical data model and taxonomy
- Develop and manage a high-performance data and BI function and ensure practices continuously improves
- Chair a cross-organisational Data and Information Management Group
For this role we’re looking for:
- Experience in a senior data management and BI role, driving up data maturity across an organisation with a variety of disciplines, teams and processes
- Expert knowledge of business intelligence concepts, data visualisation and analytic methods
- Detailed working knowledge of one or more intelligence platforms e.g. PowerBI, and proficiency in SQL
- Experience of developing and managing a technical team, which provides advice and data related services across an organisation
- Experience in training and mentoring staff in the use of data
- Broad knowledge of information and data architecture
- Experience of managing external stakeholders and 3rd party suppliers
Closing date for applications: 9:00am on Thursday 15 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
The Marketing & Communications Manager is a brand-new position which will sit on the Museum’s Management Board and be involved in site-wide decision making and realising the aims of the Trusts.
We are looking for a dynamic and creative individual with a background in marketing and communications to help us engage with new audiences, raise visibility and generate footfall and income. This position is ideal for someone ready to take the next step into a managerial role, or an experienced professional seeking a new challenge.
Working with all members of the museum team the post holder will provide support to make sure everyone’s marketing needs are met and that Exhibitions and Learning activities are properly promoted. As a new paid position this is an exciting opportunity to put your stamp on the role.
Overall Purpose
- To manage the development and delivery of the HRM Marketing & Communications Strategy
- To develop a comprehensive marketing plan covering all areas of the Museum’s activity (including Exhibitions, Learning, Retail)
- To engage and develop new and current audiences, ensuring that messaging is relevant and accurate and making sure that all areas of the Museum are appropriately represented.
- To develop and deliver communication and marketing plans, managing multiple campaigns and channels of communication. Realise new and maintain current marketing opportunities for the organisation.
- To promote the Museum’s brand and build its reputation locally, regionally and, where appropriate, nationally.
- To manage relationships with relevant partners such as press, local cultural partners, freelance consultants, trustees and other stakeholders.
Duties & Responsibilities
Strategy, insight and evaluation
- Work with the Evaluation Team to gain visitor insight data that can be fed into the marketing strategy for the museum
- Deliver, with support from trustees, the marketing and communications strategy, including branding, managing social accounts, distribution and display of print marketing and creating newsletters
- Manage, deliver and monitor engaging integrated and audience-led marketing campaigns and communications that grow visitor numbers and revenue for the museum
- Support the development of business strategies, understanding the key objectives of the organisation and all activity being undertaken
- Report regularly on marketing activity across all channels, including collating press coverage, reviewing website data, social media reach and make recommendations for improvements and implement where necessary.
Press, print and design
- Develop and maintain relationships with press organisations and freelancers to distribute exhibition press releases as appropriate
- Provide regular listings to media and listing platforms, locally and regionally
- Manage design work ensuring brand and communication cohesion across campaigns.
- Prepare and supervise the production (with external suppliers where necessary) of promotional communications to include design and print of publicity brochures, handouts, direct mail leaflets, promotional videos, photography.
- Work with colleagues to support promotion of Exhibition and Learning programmes and enhance visibility of the museum through signage and wayfinding.
Digital (website, social media, e-newsletters)
- Oversee the creation and implementation of all HRM digital content, covering website, social media and email marketing; ensuring engaging and accessible copy, correct data management, and monitoring and responding to customer enquiries, where applicable.
- Work with colleagues in Retail, Learning and Exhibitions to ensure effective promotion of activities across digital platforms.
- Stay up to date on digital trends and ensure the museum is making the most of opportunities for digital engagement.
Other
- Manage a small team of marketing volunteers and chair regular meetings of the Marketing Committee.
- Attend monthly Management Board meetings (currently hybrid) and contribute to regular team meetings.
- Work with colleagues across the organisation to understand and support their marketing and communications needs.
- Manage a marketing and communications budget.
- Carry out other reasonable duties that may be required.
Person Specification
Essential
- Demonstrable marketing and communications experience
- Evidence of delivering successful marketing communications campaigns across print and digital channels
- Confident managing your own workload and prioritising tasks to meet deadlines
- Ability to manage and update websites
- Proven track record of creating engaging digital content
- An eye for detail and good design
- Excellent communication, interpersonal and writing skills
- Ability to work in a small team, and to maintain strong and effective working relationships with volunteers and colleagues.
- IT literate with specific experience of using Microsoft Office Suite
- Good negotiation skills and the ability to handle sensitive situations with diplomacy
- Quickly find your feet in a fast-paced work environment
Desirable
- Experience working in arts charity or museums and galleries sector
- Basic photography and video skills
- Knowledge of, or ability to learn, other software packages, such as Mailchimp and Canva
- Experience managing volunteers or staff
- Experience promoting cultural events
- Understanding of UK General Data Protection Regulations (GDPR)
- Knowledge of SEO
Other Information
- Annual leave entitlement is 28 days, pro-rata, including Bank Holidays, taken by mutual agreement with the Museum Manager.
- The post holder is expected to work in the office 2 days a week and can work remotely 1 day a week.
- A staff appraisal system is used, with a performance review annually.
- The post is subject to a 6 month probation period.
- Two months' notice of resignation must be given.
To apply:
Closing date for applications: Extended to 9am Thurs 22nd May 2025
Interviews are expected to take place in Pinner in June
