Contracts jobs in west drayton, greater london

Are you passionate about marketing and fundraising? If so, we are looking for a marketing expert to help us plan, deliver and optimise the marketing to our most loyal supporters – focusing on Legacy audiences. This role will be instrumental to helping the ongoing success & continued evolution of the marketing and digital tactics for these audiences. 

This Marketing Officer position at Brooke is a pivotal role within the Legacy & Community Engagement team. Legacies are Brooke’s largest single source of voluntary income and fund over half of our international animal welfare work. And it is one of our key fundraising priorities and an integral part of our 5yr fundraising strategy.

Within this role you will help deliver an exciting portfolio of integrated, multi-channel and supporter-centric campaigns that involves all elements of the marketing mix as well as a range of diverse stewardship activities. We are looking for a highly organised individual with great communication skills who will help deliver a range of marketing campaigns and stewardship activity which will acquire new supporters, convert existing Brooke supporters and steward known supporters, with the ultimate goal of increasing the number of supporters who include a gift to Brooke in their Will.

About you
This is a varied role which requires a solid foundation in integrated marketing & stewardship delivery.

We are an ambitious international animal welfare charity and in order to thrive, you will need to be independent, well organised, hands-on, unflappable, creative, analytical, data-driven, focused on results, demonstrate attention to detail and be able to prioritise your work.

This is an exciting opportunity for someone with stewardship & marketing experience who also has a flair for building relationships with a diverse range of internal and external stakeholders. Being a good team player is key to working collaboratively as part of the Legacy and Community Engagement team and wider Fundraising Directorate.

You will have excellent written and verbal communication skills. And you will have excellent organisation skills and the ability to prioritise work effectively to meet targets and deadlines.  You will have a proactive approach and be willing to travel or work unsocial hours on occasion.

You will be joining a friendly and passionate Legacy and Community Engagement team at a really exciting time for Brooke.

If you are interested in the role and meet the criteria, we will look forward to hearing from you.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

We will be holding first-round interviews w/c 19th May 2025

This is a terrific opportunity to take on a varied and flexible administration role in an organisation at a pivotal point of development that is growing to its next stage of maturity and have a material impact in the community. We are seeking an individual who is passionate about community that is - or has the potential to be – an excellent administrator that will support key charity functions including fundraising and grant-giving.

It is important to be in touch with what is happening in the borough and be present with the growing H&F Giving team where needed, so the role is expected to need a presence in the office and/or at events in the borough when needed. Some evening and weekend work may be involved, particularly for events. However, the role and the working environment remains flexible with opportunities hybrid home/office working in line with organisational and team needs and can be fully office based should that be your preference.

Key responsibilities

· To be responsible for a range of administration tasks that will support key charity functions at H&F Giving including fundraising, communications, events, grants and finance administration

· To support in delivering marketing and communications activities such as events and social media to key audiences, such as supporters, volunteers, corporate and non-profit partners

· To be the first point of contact for callers and visitors both over the phone and in person (when based in the office) including responding to queries from current and prospective supporters and grantees.

Take a look at the full job specification for all the details including how to apply. We look forward to hearing from you. 

About UP

Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.

Mission

We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential

Values

Trust

We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.

Collaborative

Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.

Empowering

We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.

Nurturing

We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.

Impact

We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.

Overview

We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.

We are seeking an experienced and passionate Family Support Manager to play a pivotal role in establishing our new Family Support programme. Your initial focus will be leading on the development of the service, implementing policies and procedures, building referral pathways, and recruiting a team of skilled Family Support Workers.

Once the service is established, you will manage a high-quality programme providing support and guidance to families facing complex challenges. Your role will involve overseeing a team of Family Support Workers, case management, fostering effective collaboration with internal and external multidisciplinary teams, and leading the service under a shared vision to ensure the well-being of children and their families.

Using a restorative approach, you will develop strong relationships to support families and empower them to take an active role in their own support plans and interventions, helping them build resilience and make informed decisions. A commitment to safeguarding excellence will be at the heart of everything you do.

This role would be an exciting opportunity for a qualified Social Worker or an experienced professional with a background in setting up and developing family support services. It offers a genuine opportunity to shape a new service and build an impactful team to make a real difference in the lives of children, young people, and their families.

As Individual Giving and Appeals Manager, you’ll deliver integrated fundraising campaigns across direct mail, email, and digital channels — helping us grow our individual giving base and strengthen donor loyalty. 

Alongside driving individual and regular giving, you’ll help shape a new in-memory giving offer, build our legacy giving programme from the ground up, and grow our Named Funds programme.

Working closely with teams across the charity, you’ll design inspiring donor journeys and stewardship plans. You’ll also use data and insight to refine our approach and ensure every supporter feels truly valued. 

This is an exciting opportunity to be part of a small charity making a big impact – for a fundraiser who’s not only motivated by results, but by the chance to help change the story for children with cancer.

Who are we looking for?

We’re looking for a creative and strategic fundraiser who is passionate about delivering impactful campaigns and building meaningful supporter relationships. 

The ideal candidate will have: 

• Demonstrable experience in managing individual giving campaigns, legacy fundraising, and / or in-memory fundraising. 

• Proven experience developing compelling propositions that drive results and generate income/supporter acquisition.

• Strong planning and organisation skills, with the ability to handle multiple activities simultaneously. 

• Proven record of being results-driven and achieving agreed fundraising targets ad outcomes. 

• Excellent verbal and written communication as well as relationship-building skills with an ability to inspire and engage supporters.

See our Recruitment Pack for the full role description and specification and for more information about the charity.

Location: Home-based within England with regular travel to London and elsewhere in the UK as required 

Interviews: 19 May 2025 (London Office)

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation

Our Finance Manager is an essential part of the LRMN team. You will work with colleagues to set and manage budgets, maintain accurate financial records, manage all donor management activities, oversee our banking and ensure all financial and compliance requirements are met. This is an exciting opportunity for someone who wants to be part of a committed and passionate organisation.

LRMN is a thriving organisation and one of the most established refugee and migrants’ organisations providing services in London but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived trauma, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.

We are currently working in a hybrid model. You would be expected to work at least one to two days/week from our office in Deptford.

For further information, please refer to our Job Pack.

To apply, please submit your CV and answer the application questions on Charity Job.

Deadline: 9am Monday 6 May 2025

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.

About the oppurtunity:
You will help drive the quality and impact of our key stage 2 (KS2) and key stage 4 (KS4) maths tutoring programmes through subject-specific training of volunteer tutors, and by advising and supporting our (mostly) non-teaching staff members who manage these volunteer tutors day to day.

You will also observe and give feedback to volunteer tutors delivering maths tuition, and deliver general training for new volunteers, so that they are confident and effective in taking part in our tutoring programmes.

Closing date: Sunday 4th May 2025

Interviews: Monday 12th and Tuesday 13th May 2025

Start date: Monday 18th August 2025
 

Specific responsibilities relating to the role:

Supporting the delivery of our maths curriculum: 

• Design and deliver online maths-focused training for volunteer tutors so that subject knowledge is secure within the tutor community.
• Provide advice and support, including some direct tutor communications, on subject-specific matters for Action Tutoring staff who manage volunteer tutors.
• Maintain existing tutoring GCSE and KS2 maths curriculum resources to ensure volunteer tutors have high quality materials to use in sessions.
• Support Action Tutoring’s Programme Department to provide and respond to requests for additional materials for tutoring sessions, particularly maths sessions.
• Support with creation of additional maths resources on an ad hoc basis as required, applying Action Tutoring’s pedagogical approach and standards for diversity, equity and inclusion.
• Format any newly generated maths curriculum content for printing.
• Reformat maths curriculum resources for online delivery of tutoring sessions.
• Engage in learning and development opportunities in order to keep knowledge about the expectations set out in the maths national curriculum (KS2 and KS4) and the main exam boards up to date.

Quality assuring tutoring delivery:

• Observe several virtual tutoring sessions a week. Make detailed and unbiased notes on tutor skills, craft empathetic constructive feedback in emails.
• Support our programme delivery team to craft communications and feedback to tutors.
• Produce ‘quality tips’ and resources for tutors and staff.
• Work with Action Tutoring’s volunteer engagement team to feedback trends so that the quality assurance process at the tutor application stage is as strong as possible.

Delivering volunteer tutor training:

• Support the Training Manager by delivering up to four virtual initial tutor training sessions a week during peak months, presenting Action Tutoring’s established training content.
• Support the Training Manager by contributing updates to tutor training content.
• Create content for tutor CPD materials to support with maths tutoring.

Person specification

Qualifications criteria: 

• Qualified secondary school teacher of Mathematics
• At least two year’s teaching experience in English state schools with an understanding of the barriers facing disadvantaged pupils 
• Right to Work 

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 

• Experience designing and formatting curriculum resources to support learning, either for print or digital use 
• Experience as a private, school-based or volunteer tutor
• Evidence-based knowledge of how children and adults learn online compared to in person 
• More than two years’ experience in the classroom 
• Provided coaching or mentoring to trainee teachers 
• Experience as a GCSE maths examiner 
• Willingness to learn and become confident in the KS2 maths curriculum
• Understanding of the different pedagogical approaches required in small-group learning compared to classroom teaching, with a robust understanding of tutoring as a mechanism for supporting pupil personalised learning
• Able to communicate pedagogy in jargon free, accessible ways to non-specialists 
• Empathetic and skilled at providing feedback in a sensitive but constructive way 
• Experience delivering training or CPD to adults with energy and confidence, able to engage attendees, facilitate discussion and manage time effectively
• Experience and confidence using Zoom technology (or similar) to deliver training, making the best use of its functions to improve the training experience. 
• Organised with strong time-management skills, able to independently manage a varied range of tasks and responsibilities 
• Good attention to detail with administrative tasks, able to follow instructions well with a working understanding of the importance of data privacy 
• Adaptable and open to learning with a passion for self-improvement, proactively seeking opportunities to develop and upskill 

You will be likely be more successful in this role if you have:

• Experience designing and formatting curriculum resources to support learning, either for print or digital use 
• Experience as a private, school-based or volunteer tutor Evidence-based knowledge of how children and adults learn online compared to in person 
• More than two years’ experience in the classroom
• Provided coaching or mentoring to trainee teachers 
• Experience as a GCSE maths examiner 

Prisoners Abroad is a small but powerful organisation supporting people through some of the most isolating and traumatic experiences imaginable. Whether it’s someone surviving a prison sentence overseas, returning to the UK with nothing, or a family facing the distress of having a family member imprisoned abroad, your work here will have a direct and lasting impact.

A fantastic opportunity has opened up to lead and grow a well-established major donor programme. Working closely with our Head of Giving & Communications, you’ll manage and develop relationships with high-net-worth individuals, craft compelling cases for support, and deliver thoughtful stewardship that makes donors feel truly valued and connected. You’ll also have the chance to shape how we grow our pipeline, with support from a team that values creativity, emotional intelligence and collaboration, so plenty of opportunities to get creative and make your mark.

With experience of securing 4–5 figure gifts and a flair for building meaningful relationships, you’ll be a confident communicator with strong writing skills, and you’ll enjoy using insight to create personal donor journeys that inspire generosity.

To apply for this position, please read the job pack which provides lots of information about the charity, the role and how to apply (by sending in  your CV and a supporting statement). 

The deadline for applications is 10am Friday 9th May, however we will be reviewing applications as we receive them, so please apply when you are ready and you may be contacted about your application before the closing date. To ensure inclusivity, all applications received up to the closing date will be considered equally.

If you have any questions about the application or recruitment process, or want to schedule a call for more information, then get in touch and we'll happily arrange that.

Our Recovery Worker will be an integral part of the 121 floating support service which is an integrated, coordinated and holistic service aiming to support individuals with mental health needs within the community.

You will have a case load of clients to manage their health and wellbeing, maintain independence and identify strengths, goals and aspirations.

Your focus will be reducing social isolation and building social networks of support and signposting clients to local community resources. You will help the team in promoting an environment where service users are experts by their experience.

In this exciting new role, we are looking for a passionate and ambitious HR Manager to join our team and help us to enhance our team’s performance and wellbeing, our values-led culture, and further enhance our diversity and inclusion.

In this stand-alone role, you will work with the Director of Finance & Operations (DFO) to oversee all aspects of HR practices and processes. You will ensure compliance with employment law, and that all our HR policies, processes, and systems are up to date, simple and well-understood.

You will lead the day-to-day HR function providing support to staff across all areas of HR. This will include managing all our HR systems, providing expert advice and guidance to staff, and overseeing each employee's journey from induction to exit.

You will implement talent retention strategies and ensure Switchback is a fulfilling place to work with a real sense of belonging in the team.

Oversee all recruitment processes focusing on supporting applicants and staff to have the best experience.

You will be passionate about the idea of helping others to be their best and putting in place systems and processes to make that possible. You will be excited about making significant contributions to developing our HR practice and processes.

Above all, you’ll be passionate about Switchback’s purpose and values, and keen to join an organisation that wants to support young men make real, lasting change through front-line work and big ambitions to transform the system.

This is an exciting opportunity to play a vital role in shaping the future of one of the UK’s leading touring theatre companies. The Development Director will lead our fundraising strategy, building the relationships and resources that power our bold, nationally-reaching work.

As Development Director, you will work closely with the joint CEOs (Holly and Lisa) to deliver Headlong’s fundraising strategy. You will have the opportunity to develop the role and will be responsible for raising the funds to support Headlong’s mission and vision over the long-term.

You will lead on prospect research, donor cultivation, bid writing and delivering fundraising events. You will set a fundraising culture with the Board and wider staff, advocating for the power of fundraising to push Headlong into its next chapter.

You will be part of the Senior Management Team and will take an active role in the organisation and as an ambassador for Headlong in different contexts.

We are seeking a driven and dedicated Lead Community Advice Worker to join our community advocacy and advice service centred on the community that gathers in Gillett Square in Dalston, Hackney. This is an opportunity to make a real impact on the lives of people facing complex challenges, including poverty, homelessness, poor mental and physical health, disability, and racism and discrimination.

About Side by Side

Our Side by Side service has developed through several years of outreach on Gillett Square in Dalston. Recognising that many in the community that gathers there face severe disadvantages on multiple levels yet rarely seek support, we set about getting to know people, listening to their stories, and slowly building trust whilst offering practical help, advice and support. Now, our community advice workers are considered part of the community themselves and without hesitation, people refer themselves and their friends, neighbours and families to us for support. 

The Role

As our Lead Community Advice Worker, you will provide holistic advice, advocacy, and practical support to people connected to the marginalised and excluded Gillett Square community in Dalston. You will help them access essential services, navigate welfare benefits and housing issues, and challenge decisions they believe are unjust. You will also provide guidance and supervision to one Community Advice Worker. This role involves occasional outreach in Gillett Square and through home visits.

The role is offered on a part-time, 4 day week basis (0.8 FTE) with a salary of £36,050 pro rata per annum.

We are looking for someone with:

• Experience in supporting people with complex lives who face multiple disadvantages and social exclusion. 

• A proven ability to build trust and positive relationships with individuals who may be distrustful of services.

• A strong understanding of social justice and a commitment to working side by side with people in a way that empowers them to claim their rights.

• Knowledge of welfare rights and housing regulations.

• Excellent communication and advocacy skills.

• An understanding of the effects of racial discrimination and the ability to work effectively with diverse communities.

• Leadership skills and the ability to drive the service forward with service users’ needs at the forefront.

If you are passionate about social justice and meet the requirements, we encourage you to apply or get in touch to arrange an informal chat about the role.

About Chapter One

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. 

Our unique Online Reading Volunteer programme currently supports about 3,000 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 140 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

We have set ourselves ambitious targets to support thousands more children by 2029, and this role, with responsibility for managing, stewarding and nurturing our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve not only this target, but also to develop other innovative pilot programmes.

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role 

Chapter One is seeking a proactive, energetic and enthusiastic Corporate Partnerships Manager to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner and volunteer experience. 

Reporting to our Head of Corporate Partnerships, and responsible for the line management of our Corporate Partnerships Officer, you’ll deliver on our annual volunteer and income targets and maintain our strong partner retention rate (target 87%). This will involve supporting the account management of a portfolio of existing partners and the responsibility to nurture relationships to increase partner investment in Chapter One over time. The role involves collaborating across departments to ensure a seamless and positive experience for volunteers and partners

This is an opportunity for an experienced partnerships manager to take on a more senior role and demonstrate their sales acumen and creativity in a dynamic, flexible and agile charity.

Key Responsibilities

Partner Stewardship

• Lead the account management of a selected portfolio of corporate partners, ensuring Chapter One achieves its annual retention and growth targets 

• In collaboration with the Head of Corporate Partnerships, devise effective schemes of delegation and partner allocation within the Corporate Partnerships Team 

• Focus, in all corporate partnership discussions, on maximising income 

• Identify opportunities to increase a partner’s support eg by identifying other regional/divisional opportunities or inclusion of Chapter One as a social value partner in public sector bids

• Conduct regular partnership meetings, including mid and end of year reviews, proactively proposing tailored opportunities to retain and grow partner support

• Lead on producing high quality written communications, reports, proposals and pitches as per the requirements of each partner, collaborating with the Data and Systems Officer and Fundraising team as needed

• Advocate effectively, with passion and enthusiasm, for Chapter One’s programmes in a variety of internal and external settings

• Proactively network to deepen and strengthen external relationships with Chapter One partners, identifying speaking opportunities for Chapter One where possible

• Strategically use LinkedIn to identify, connect with, and actively engage key stakeholders within corporate partner organisations,

• Attend conference and events to represent Chapter One and talk about its work to existing and potential new partners

• Keep up to date with relevant business news and strategic shifts or developments at key partners and sectors, proactively seeking opportunities to broaden knowledge

• Regularly analyse data in Microsoft Excel / Google Sheets, working with formulas, pivot tables and data analysis tools to aid decision-making and create dashboards. 

• Oversee and maintain all Account Management related processes, including stewardship plans, recording of activity on the Salesforce CRM and internal platform databases

• Ensure, in conjunction with the Finance Assistant, that partners are invoiced for their Chapter One donations accurately and in a timely manner

Line management

• Line manage and develop the Corporate Partnerships Officer, ensuring adherence to all Chapter One’s HR Policies and Procedures

• Be a source of advice and guidance for the Corporate Partnerships Officer as they manage their allocated partner relationships

• Supervise the Corporate Partnerships Officer to lead volunteer recruitment meetings, including stepping in if necessary

• Supervise the Corporate Partnerships Officer to manage new partner onboarding meetings, stepping in to lead them if required

Partner/volunteer onboarding and experience

• Alongside the Head of Corporate Partnerships, use internal systems to assign partner teams and volunteers to specific schools and ensure that their needs are met

• Develop proactive, supportive relationships with Volunteer Coordinators in partner organisations, providing high-quality data and information in a timely manner

• Work closely with the Volunteer Support Team to ensure that partner and volunteer onboarding is a smooth, time-efficient experience 

• Support the Programme Management team to liaise with partner contacts about the organisation of in-person school/office visits and virtual meet and greets

• Attend Chapter One’s internal Volunteer Experience group and Corporate Engagement Group.

Marketing and Communications

• Work with the Marketing and Communications team to ensure that companies and volunteers have access to an array of promotional assets and recruitment materials

• Create and provide content for the regular volunteer and corporate partner newsletters, including working with partners to gather volunteer testimonials and partner profiles

• Work closely with the Marketing and Communications team to develop ways to promote, showcase and celebrate partnerships and individual volunteers across our social media channels and other digital platforms

• Encourage corporate partners to promote Chapter One through their own social media and channels

• Support the organisation of online and in person partner and volunteer recognition events

We are looking for the following key skills, though you might be more experienced in some areas than others:

Account Management Skills:

• Experience of managing Corporate Partnerships, or equivalent relationship-based roles in a fundraising, events, sales or marketing environment

• Excellent interpersonal skills with the ability to build relationships with business professionals at all levels

• Expert meeting facilitation skills 

• Strategic thinker, able to maximise income and growth opportunities

• Understanding of CSR / ESG partner policies and social value trends

Communication Skills:

• Able to eloquently express commitment to Chapter One’s mission and values

• Outstanding presentation and storytelling skills, with the ability to excite and inspire an audience

• An ability to create compelling, attractive written pitches, ensuring messaging and brand are consistent

• Experience of engaging partners on social media (particularly LinkedIn)

• Experience of representing organisations at events 

Technical Skills:

• Excellent proficiency in Microsoft Excel/Google Sheets (including formulas, pivot tables, dashboard creation)

• CRM management (specifically Salesforce)

• Experience of complex data analysis 

You’ll be more successful in the role if you have:

• Experience of working in the charity/non-profit sector

• Line management experience

• Experience of mentoring and developing staff

• Experience of process oversight and improvement

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

Location: 330 Mare Street, London, E8 1HA

Hours: 40, five days over a seven-day rota

About the role

We are recruiting for an Assistant Shop Manager to join a busy and creative team in Hackney. You will join an exciting team and collaborate to build a group of volunteers from all walks of life, raising money to fund Crisis’ work ending homelessness. We are bold with a culture of continuous review and improvement, where we try new things, take risks, and sometimes fail. There will be numerous opportunities to improve our team’s effectiveness. Your voice will count!

We also work closely with local artists and universities. We’d love you to bring your own ideas, along with your experience of fashion, retail and current trends, to this role. You will have opportunities to build your own skills and career progression through training and development – many of our shop managers were promoted internally. Ensuring our recruitment practices are as equitable as possible is our number one priority so we are looking for someone who advocates for others and challenges injustice.

You will be primarily based in the Hackney shop, but you may be required to travel to other shops within London 1 & 2 on a short-term basis.

About you

To be successful in this role you will have retail experience at a supervisory level alongside a genuine interest in charity retail. You will be keen to build your people management skills including working with Crisis members. We are particularly interested in meeting candidates with an interest or background in visual merchandising, although this is not essential. You will be committed to Crisis’s values and mission to end homelessness.

You may have experience in: assistant shop manager, assistant store manager, shop supervisor, store supervisor, charity shop manager, retail manager, charity retail

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Thursday 15 May 2025 at 23:59.

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

You will take the lead on managing our existing corporate partners, creating new and interesting opportunities to grow and develop their engagement and support. Stakeholder management, effective stewardship (planning and delivery) and income management are essential. You will also support the Head of Corporate Partnerships in the development of new partnership opportunities. This role is about shaping and growing corporate fundraising income and so priorities may change and these are fairly fluid, so it’s important that this is an environment that you have experienced before and can thrive in. You will have an innate desire to listen, to learn and to grow in this role.

You’ll be successful in this role if you have a creative and purposeful mindset, with a desire to make the most of opportunities while also being able to ruthlessly prioritise. Valuing and developing high quality relationships will be second nature to you, and written and verbal communication will also be strengths that you apply to the highest standards. Experience in researching and developing potential new partnership prospects, activities and campaigns are also important as well as the ability to work both collaboratively across the whole organisation and independently on your own initiative.