Contracts jobs
Ombudsman Case Handler
Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life?
Are you skilled in complaint handling and provide excellent customer service?
We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider.
This is also a fantastic hybrid working opportunity (with part-time hours considered) for graduates with an interest in the higher education and ombudsman sectors. Full training and mentoring will be given, so if this sounds like something you would be interested in, then apply today!
Position: Case Handler
Location: Reading/Hybrid
Hours: Full-time, 35 Hours per week (part-time working considered)
Salary: £34,099 to £39,631 per annum
Contract: Permanent
Benefits include:
- Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
- Contribution to Gym membership (on completion of probation)
- Attractive defined benefit pension scheme
- Enhanced maternity and paternity pay
Closing Date: Monday 08 September at 10am.
About the Organisation
Our vision is that students are always treated fairly and we work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.
About the Role
As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints. This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges.
Full training will be provided and a mentor will be at hand to help support and help you understand the needs and demands of the role.
Responsibilities include:
- Determine whether complaints are eligible for review and communicate decisions to students;
- Request and obtain documentation and information from higher education providers, students and student representatives;
- Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints;
- Provide effective guidance to students, student representatives and providers on the OIA’s case-handling process, possible remedies and typical timeframes;
- Conduct reviews of complaints, draft and issue Complaint Outcomes
About You
You will have:
- Excellent written and oral/ telephone/video call communication skills.
- Excellent interpersonal skills.
- A customer service focus.
- High level of accuracy and attention to detail.
- Ability and willingness to learn new processes and procedures with a positive attitude.
- Resilience to work in a demanding and high-volume environment.
- Comfortable with technology and with the ability to adjust to new and changing IT systems and processes.
- Strong and recent experience of using Microsoft Word, Excel and Outlook.
The charity values diverse backgrounds, life experiences and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered.
Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period. All successful candidates will start at the starting salary point shown and this is non-negotiable.
Qualifications
Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.
You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Reserves Officer (Hook)
Location: Hook, RG27 9AU
Salary: £26,780 to £31,600 gross per annum depending on skills and experience
Permanent Contract
Full Time – 35 Hours per Week
Hampshire & Isle of Wight Wildlife Trust is a grassroots movement working for nature’s recovery and to bring people closer to nature.
‘Our vision for a wilder future is beautiful and vital!’
Our future has to be wilder!
We are seeking a Reserves Officer (Hook) to join our cause.
Reporting to the Senior Nature Recovery Manager (North Hampshire) and functioning as a key member of the North Hampshire Area Team, this post is responsible for the habitat management of Hook Commons, Bassetts Mead and North Warnborough Greens. This portfolio of sites includes a diverse mixture of heathland, acid grassland, woodland, woodpasture and wet meadow habitats; all of which are being managed or restored to favourable condition with support from the team and in partnership with organisations such as Natural England, our inhouse grazing team, local landowners and Hook Parish Council. You will lead on wood pasture creation, heathland restoration, as well as wet meadow management on the Whitewater catchment.
The Reserves Officer (Hook) will deliver Countryside Stewardship Scheme and other work plan objectives, working with fellow staff, volunteers, contractors, project partners and the grazing team to implement habitat management activities. Estate management will also include the maintenance of reserve infrastructure and gathering ecological data through working with partners and carrying out surveying when required. This role will also involve working closely with colleagues in the north reserves team to support the team objectives across our sites including large areas of MOD estate and Pamber Forest; while also maintaining a close and supportive relationship with our grazing team.
Wild About Inclusion!
As an inclusive employer we recognise that our workforce needs to better reflect the communities in which we live and work. We encourage applications from all sections of the community, particularly those underrepresented within our sector, including people from black, Asian, minority Ethnic backgrounds and people with disabilities. We are committed to creating a Movement that recognises and truly values individual differences and identities.
Disability Confident. We are proudly a Disability Confident Committed employer. The scheme is helping us recruit and retain great people to meet our workforce needs. As a member of the scheme, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. You can request adjustments including accessible formats of this vacancy by emailing.
To be considered for an interview under the Disability Confident Scheme you must:
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Identify as being disabled which under the Equality Act 2010 means a physical or mental impairment which has a substantial*, long term** adverse effect on your ability to carry out normal day to day activities; or a long-term health condition; and;
(*Substantial is more than minor or trivial **Long-term means 12 months or more)
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Set out how you meet all the minimum qualifying criteria set out in the person specification for the post at the application and testing stages. This is a requirement for all candidates, not just those applying under the scheme.
We offer a wide range of benefits including a competitive salary, generous annual leave allowance, a contributory pension scheme, life assurance, learning and development support, 24-hour access to our employee assistance programme, discounted staff travel with our corporate partners Wightlink (subject to T&Cs) and more.
Closing date: 26 August 2025
Interviews: To be confirmed
To apply for the role, please click on the 'Apply Now' button at the top of the page. In the ‘supporting information’ section, you’ll need to demonstrate, with detailed examples, how you meet the job requirements using the Job Description and Recruitment Pack below. Please note that we may occasionally close vacancies early when we have received enough applications that meet the required criteria.
Please do not use artificial intelligence tools to assist you to complete the application form. We may not accept applications that have been completed utilising AI tools. If you would usually use tools such as these to assist you in filling in a form, please contact us to discuss this further and understand other options.
- Are you passionate about empowering others with life-saving skills?
- Do you want to make a real difference in your community?
As a Trainer, you’ll deliver essential courses, including First Aid at Work, Fire Marshal, and Mental Health, equipping learners with vital skills to stay safe and support others.
If you're ready to step into a role where every day is rewarding, we’d love to hear from you!
Details
- Salary: £25,276 per annum
- Location: Leicester
- Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs
- Contract: Full-time, permanent
- Additional benefits:
- Paid mileage and expenses for travel
- Ongoing professional development, including support to maintain your subject competence and certifications
- Flexible working patterns to suit your schedule
- Corporate uniform provided for a professional appearance
- Enhanced DBS check paid for by the organisation
- A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.)
About the Organisation
This role supports one of the UK’s leading providers of workplace training. With a mission to save lives and make communities safer, their vision is to empower every person with skills that make a difference. They value their people, offering opportunities for growth, and champion diversity in everything they do.
About the Role
As a Trainer, you’ll deliver a variety of courses to diverse groups, ensuring high standards of teaching and assessment. From CPR techniques to mental health awareness, you’ll empower learners with essential skills while contributing to the organisation’s life-saving mission.
You’ll manage your own schedule, travel to training locations, and be responsible for setting up engaging, professional sessions. With support from a dedicated team, you’ll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery.
Key Responsibilities
- Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness.
- Set up training venues, ensuring all materials and equipment are ready.
- Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal.
- Maintain up-to-date knowledge of your subject area through professional development.
- Promote the organisation’s products and services to learners.
- Complete all required documentation promptly and accurately.
Skills / Experience Required
- Essential qualifications:
- Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH).
- Experience:
- Delivering first aid and/or health and safety courses to adults.
- Skills:
- Excellent communication and interpersonal skills, with the ability to engage diverse groups.
- Other:
- Physically able to perform CPR on a manikin on the floor.
- Confident using Microsoft applications and digital tools for course administration.
- A full driving licence and access to a vehicle for travel to training venues.
To Apply
- If you’re ready to inspire others and be part of a team dedicated to saving lives, we’d love to hear from you!
- Application is by CV only – no covering letter required.
Interview Process
- Initial telephone call, followed by a face-to-face interview, which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills.
Deadline for Applications
- This is an urgent vacancy and, as such, applications will be reviewed on a rolling basis, with the role closing when the vacancy is filled, so please apply ASAP to ensure your application is considered.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Senior Strategic Programmes Manager
This is an amazing opportunity for a Senior Strategic Programmes Manager to join the team in this exciting role, with the potential to create significant social impact at a pivotal moment in the growth of the Strategic Programmes work.
Position: Senior Strategic Programmes Manager
Location: Remote/London (occasional London office working – expenses covered)
Hours: Full time (37.5 hours per week) – flexible working available
Salary: £40,000 - £44,000 per annum
Contract: Permanent
Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)
Closing Date: Monday 18 August 2025
Interview Date: Week commencing 1st September 2025
About the Role
The focus of this permanent role is to manage the development and growth of the Strategic Programmes, in line with the organisations new strategy and core mission to end youth homelessness. As a charitable trust the core purpose includes distributing grants to create sustainable routes out of homelessness and into sustainable independent living for young people.
The Strategic Programmes’ team are responsible for brokering services for charity partners that broaden the offer above and beyond the core grants in three different areas:
- Pro Bono
- Employability
- Property Donation
The focus for all three programmes is now on their growth and the maximisation of their social impact. This follows a period of development and refresh for Pro Bono, and the successful piloting of the newer Employability and Property Donation programmes. All three programmes have proven to be successful, sustainable and scalable. This role is primarily concerned with maintaining the management of the programmes whilst working alongside the Head of Strategic Programmes to enhance them and expand their reach.
The charity relies heavily on the voluntary support of its corporate partners from the real estate industry and this role will work closely with these partners to maximise their contribution to the mission to end youth homelessness. The role will also require you to work closely with charity partners to ensure that the programmes deliver against their needs for maximum impact
Your principal responsibilities will be project management, relationship management, impact & evaluation and communications.
About You
We are looking for someone with a demonstrable interest in CSR, and how businesses can be supported to achieve social impact.
You will also have:
- Experience of designing or delivering CSR or volunteering programmes in support of vulnerable or disadvantaged groups of people
- Experience of developing and managing relationships with senior stakeholders
- Experience of monitoring, analysing and providing robust evaluation and reporting of projects and programmes of work
- Demonstrable project management and development skills with the ability to plan and prioritise effectively
About the Organisation
The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.
Additional Benefits:
- Opportunities for flexible working
- Free annual Flu’ jabs and annual sight tests
- Cycle to Work Scheme (salary sacrifice)
- ½ day a month entitlement to volunteer for a charity of your choice, in work time
- Interest-free Annual Travel Card Loans
- A Professional Development Fund
- Commitment to wellbeing (we’re signatories of Mind’s Time to Change Pledge)
- An Employee Assistance Programme
- Private Health Insurance with Vitality (small employee contribution required)
You may have experience in roles such as Programme Manager, Programme Officer, Programme Lead, Programme Deputy Manager, Programme Leader, Programme Lead, Project Management, Relationship Management, Impact & Evaluation, Communications, Communications Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Are you passionate about using data to drive meaningful change? Do you thrive on accuracy, insight, and collaboration? Do you have Generalist HR experience? Join our People Experience team and help our organisation make informed decisions using high quality, impactful data.
As the People Experience Data Specialist, you will champion data accuracy, reliability, and insight across the People Experience team and wider organisation. You’ll lead the production, distribution, and analysis of high-quality People Management Information (MI), ensuring compliance with data protection laws and enabling data-driven decision-making. You’ll also provide generalist HR support when needed.
Contract terms:
- £34,000 - £37,000 per annum with Benefits
- Permanent
- Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.
- Hybrid working: Linked to our Ewell (Surrey) office
- In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
What you'll do:
Data & Insights
- Deliver and analyse People data reports.
- Maintain and improve reporting tools and MI.
- Support forecasting and strategic planning.
- Enable data self-service for managers.
- Optimise systems with providers and stakeholders.
- Lead system procurement and implementation.
- Ensure data accuracy, integrity, and compliance.
- Drive system improvements and efficiencies.
- Share insights and train users.
Generalist HR (People Experience) Support
- Provide HR support across the employee lifecycle, including covering annual leave and supporting employee relations casework
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
To apply, please submit your CV with a short cover letter. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 9am Monday 25 August
Interviews: w/c 1 September
Night Concierge
We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.
Position: Night Concierge
Location: Wallsend, Tyne and Wear
Contract: Permanent
Hours: 37.5 Hours
Salary: £23,400 per annum plus pension & other benefits
Closing Date: 24th August 2025
About the Role
To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.
Key responsibilities include:
- You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.
- You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service
- You will be the first point of contact for visitors, contractors or services visiting the building at night
- You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night
- You will actively ensure the security of the building through regular checks, and monitoring.
About You
You will need to have the following skills and experience:
- An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.
- Experience in managing the overnight safety of vulnerable clients preferably in supported housing.
- Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.
- Experience in undertaking basic maintenance and/or delivering cleaning services.
- Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
- Able to demonstrate a clear understanding of safeguarding requirements and procedures.
- Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
- Personal and professional integrity.
- High-level understanding of professional boundaries and ability to maintain boundaries.
- Ability to work collaboratively.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Night time Customer Service Representative etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a passionate and experienced Senior Corporate Partnerships Manager to join our dynamic Corporate Partnerships team at the National Autistic Society.
You will work with the Corporate Partnerships Lead and utilise your corporate fundraising knowledge to contribute to, implement and support the Corporate Partnerships long-term vision and strategy. Your role in the Corporate Partnerships team will enable the NAS to build, develop and maintain a strong network of corporate supporters, delivering profitable long-term relationships that help us achieve our vision of a society that works for autistic people by changing attitudes and transforming lives.
You will:
- Effectively lead on the management and development of a portfolio of existing corporate partners – providing excellent account management and stewardship support
- Proactively develop opportunities for New Business prospecting by identifying and developing new business opportunities/relationships
- Manage relationships with external and internal stakeholders, confidently building relationships and utilising persuasive and negotiation skills to foster opportunities
- Utilise your communication and problem-solving skills to develop strong working relationships across various National Autistic Society teams
- Support with tracking and reconciling the corporate team’s finances, including income (restricted and unrestricted) and expenditure.
- Create and implement effective administration processes which support the corporate partnerships team, in addition to utilising our CRM system RE NXT
- Manage the Corporate Partnerships Officer
- You will directly support our efforts to raise funds which help to create a society that works for autistic people.
Please note, this role is 12-month fixed-term maternity cover contract. This role is home-based with travel for meetings.
Ready to apply?
If you're motivated by making a real impact and have the experience and passion to build fantastic corporate partnerships, we’d love to hear from you.
Apply now and help us build a society that truly works for autistic people.
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
- Eligibility for a Blue Light Card
About our application process:
When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer.
ISEAL is offering an exciting opportunity for a proactive and well-organised individual looking to start a career in the sustainability sector. The role works across two important organisational areas, gaining valuable exposure to ISEAL’s approach to catalysing global efforts to advance on critical social and economic sustainability issues. If you are looking to apply your existing administration and/or customer service skills in sustainability and gain experience across a range of activities, this position will provide you with some excellent insights and networks that will benefit your progress.
The Assistant will play a key role in ISEAL´s team, providing assistance to two managers to ensure efficient administration of their respective work areas - membership and operations. In the operations team, the successful candidate will get involved in the processes of running an international not for profit organisation, while also supporting the membership team in high quality member communications and data management.
To be considered for this role, you will need to be well-organised with great attention to detail and an excellent ability to follow up agreed tasks. Working efficiently and reliably under direction, you have a friendly and professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. You enjoy working on a varied and changing set of tasks to support the implementation of a project or a collaborative group process. You have a natural aptitude with IT systems and data and enjoy helping others get the most out of them. Having worked on data analysis before would be a real bonus.
Please note that to fulfil the operations support tasks effectively, the postholder will be required to be present in the office on at least 2 days per week.
The key responsibilities we entrust you with
Operations Support
- Guide and assist ISEAL staff in using software tools effectively by leading inductions, writing guidance, sharing best practice, providing training and trouble-shooting issues that arise
- Manage IT equipment and liaise with external IT support
- Facilitate internal communications by supporting regular and ad hoc staff meetings
- Work closely with Senior Manager Operations on improvement projects, including leading smaller projects
- Assist in promoting best practice in use of IT, communications and knowledge management systems across the organisation and suggest and help implement improvements
- Support management of ISEAL’s office space in London, including liaising with landlord and ensuring office works well for staff
- Lead on procurement of items needed for smooth running of office, for staff leading events and equipment for staff home offices
- Participate actively in team and organisational planning and activities
- Participate in internal staff management processes such as performance reviews, supervisory meetings, etc.
Member communications
- Gather and prepare content for member mailings, including our monthly member-only newsletter, the ISEAL Insider
- Maintain the internal Mailchimp schedule, liaising with staff in the Communications team to plan and schedule mailings effectively
- Support other ISEAL teams to communicate appropriately with members through our different channels and mailing lists, checking for adherence to brand guidelines
- Support the Membership Coordinator and Membership Manager with drafting blogs, news items, and group posts to share updates with members via the ISEAL Platform
- With the Membership Coordinator, regularly review content on the ISEAL Platform to ensure it remains accurate and up to date, liaising with other teams where necessary
Monitoring our membership programme
- Regularly collect data to help monitor our member communications, engagement with member-only events, and use of the ISEAL Platform
- Create and update quarterly reports and dashboards to help identify and communicate key trends and inform improvements
- Support the Membership Manager with the preparation of quarterly and annual engagement reports to send to members
- Deliver administrative processes that underpin member relationship management and track member engagement, including maintenance of member records within Salesforce
Other
- Provide occasional support for member-only Zoom webinars and at in-person events
- Be a collaborative and effective member of both the Membership and Operations teams, liaising with colleagues at all levels across the organisation where needed
- Support the Membership Manager and Membership Coordinator on member engagement projects
Experience, Knowledge and Attributes
- Experience working or interning in a support/administrative or customer service/communications role, ideally in international NGO, professional or membership organisation
- Enthusiasm for using data to drive customer engagement and aptitude for working with data, ideally some experience in extracting and working with analytical information
- Good organisational and time management and ability to organise multiple simultaneous tasks efficiently and establish priorities
- Ability to communicate confidently and sensitively with a diverse global community
- Proficient written and spoken English
- Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.) and the use of contact management databases (e.g. Salesforce) and MS Office (especially Excel), as well as a demonstrable willingness to learn new tools and systems
- Experience using CRM systems, e.g. Salesforce
- Ability to communicate and work in a dynamic, international work environment and working with multiple managers
- Interest in and some understanding of sustainability issues
Additionally desirable
- Previous experience with support for IT systems and users
- Experience using Salesforce CRM
- Experience of using email marketing platforms such as Mailchimp, website content management systems, and/or Google Analytics 4
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum number of days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial contract of one year with the possibility of extension
Salary: £28,800-£31,800 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location, and a presence in the office is required at least two days per week. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.
Deadline for applications is 31 August 2025
Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 9-11 September
Pre-interview timed exercises (between 60 – 90 minutes from home): 13-15 September
Panel interviews (Teams): w/c 22 September
Decision: by 30 September
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Department: NUS UK
Contract type: Permanent
Hours: 35.00
Salary: £41,802
Do you want to make change in the world?
Do you like to be creatively and intellectually challenged?
Do you love working with students, apprentices and young people?
Do you see education as a transformative force for individuals and society?
If you answered ‘Yes!’ then we’d love to hear from you.
Who we are
We’re one of the world’s largest student movements. Together with our 450 member students’ unions and 7 million students and apprentices, NUS are fighting to make education, and the world, better. We believe that education should be accessible and enjoyable for all – and our community of students, educators, activists and advocates are determined to make it happen.
Who you are
We’re looking for someone who is passionate about social justice and skilled in shaping national narratives. You’ll be an experienced UK Press Manager ready to lead our press and media engagement to ensure students' voices are heard across the country. In this exciting and influential role, you’ll act as our lead contact for journalists and media professionals, driving coverage of our campaigns and influencing work. You’ll craft compelling press materials, manage media enquiries, support our elected student leaders, and develop bold strategies to expand our reach and impact.
We’re looking for someone with a strong track record of securing media coverage, building relationships with press, and delivering communications that drive change. You should thrive in a fast-paced, political environment and be committed to equity, inclusion, and student-led activism.
Why apply?
In return for your passion and experience we offer the flexibility for work-life balance, a competitive salary for the non-profit sector and a great benefits package:
- 27 days holiday (increasing with service)
- Flexible working opportunities from day one
- Enhanced maternity, paternity, shared parental, adoption and sick pay
- Employee wellbeing support
- Paid Volunteering Days
- Other Benefits available: Company Pension Scheme, Free Flu vaccinations, Free Eye Test vouchers, Employee Assistance Scheme, Cycle to Work Scheme, discounts, Childcare Allowance, Health Cash Plan
We see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception and we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the non-profit sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the minimum criteria for a role (at least 80% of the criteria in the person specification) and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
This is a full-time permanent post based at either our London or Stockport office, with options for flexible and hybrid working, or homebased within the UK.
Closing date for applications: Monday 18th August 2025 (23:59)
If you’re successfully shortlisted, we’ll see you at an interview on Thursday 28th August 2025
REF-222915
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Tower Hamlets.
£29,500.18 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The shift pattern for this role consist of: early shift 9am to 5pm and late shift 12pm to 8pm. Weekends and bank holidays 9am to 5pm
This length of this fixed term contract is 1 year.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Conducting regular flat checks and medication spot checks.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support plans / risk assessment plans for providing appropriate services based on the assessment and reflecting the services and resources available
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Relationship-building
- Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
- Committed to making a positive impact for individuals.
Adaptability
- Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes
What you'll bring:
Essential:
- Worked in a customer care setting with transferrable skills.
Desirable:
- Up to NVQ Level 2/3 or equivalent.
- Past or present experience in providing support to people with mental health, Learning Disability, Substance misuse and Autism
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full Job description on our website
- Are you passionate about empowering others with life-saving skills?
- Do you want to make a real difference in your community?
As a Trainer, you’ll deliver essential courses, including First Aid at Work, Fire Marshal, and Mental Health, equipping learners with vital skills to stay safe and support others.
If you're ready to step into a role where every day is rewarding, we’d love to hear from you!
Details
- Salary: £25,276 per annum
- Location: Staverton, Gloucestershire
- Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs
- Contract: Full-time, permanent
- Additional benefits:
- Paid mileage and expenses for travel
- Ongoing professional development, including support to maintain your subject competence and certifications
- Flexible working patterns to suit your schedule
- Corporate uniform provided for a professional appearance
- Enhanced DBS check paid for by the organisation
- A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.)
About the Organisation
This role supports one of the UK’s leading providers of workplace training. With a mission to save lives and make communities safer, their vision is to empower every person with skills that make a difference. They value their people, offering opportunities for growth, and champion diversity in everything they do.
About the Role
As a Trainer, you’ll deliver a variety of courses to diverse groups, ensuring high standards of teaching and assessment. From CPR techniques to mental health awareness, you’ll empower learners with essential skills while contributing to the organisation’s life-saving mission.
You’ll manage your own schedule, travel to training locations, and be responsible for setting up engaging, professional sessions. With support from a dedicated team, you’ll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery.
Key Responsibilities
- Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness.
- Set up training venues, ensuring all materials and equipment are ready.
- Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal.
- Maintain up-to-date knowledge of your subject area through professional development.
- Promote the organisation’s products and services to learners.
- Complete all required documentation promptly and accurately.
Skills / Experience Required
- Essential qualifications:
- Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH).
- Experience:
- Delivering first aid and/or health and safety courses to adults.
- Skills:
- Excellent communication and interpersonal skills, with the ability to engage diverse groups.
- Other:
- Physically able to perform CPR on a manikin on the floor.
- Confident using Microsoft applications and digital tools for course administration.
- A full driving licence and access to a vehicle for travel to training venues.
To Apply
- If you’re ready to inspire others and be part of a team dedicated to saving lives, we’d love to hear from you!
- Application is by CV only – no covering letter required.
Interview Process
- Initial telephone call, followed by a face-to-face interview, which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills.
Deadline for Applications
- This is an urgent vacancy and, as such, applications will be reviewed on a rolling basis, with the role closing when the vacancy is filled, so please apply ASAP to ensure your application is considered.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Monitoring, Evaluation and Learning Officer
These are exciting times for the charity, and we have an excellent opportunity for a flexible and self-motivated individual with outstanding interpersonal, relationship building and collaborative skills to join the dedicated International Programmes and Partnerships Department.
Position: Monitoring, Evaluation and Learning (MEL) Officer
Location: Devon/Hybrid
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday - Friday
Salary: £30,268 per annum
Contract: Permanent
Closing Date: Wednesday 20 August 2025. However, we reserve the right to close this role early if a suitable candidate is found.
About the Role
As Monitoring, Evaluation and Learning (MEL) Officer, you will support the design and implementation of evidenced-based projects. This will enable the organisation to deliver high quality programmes, monitoring and evaluating impact and conducting data analysis, playing an essential role in ensuring accountability and improving information management and data quality.
Your principal duties and responsibilities will include
· Supporting the regional Programmes and Partnerships Advisors, International teams, and partners throughout the project cycle, to ensure that MEL activities and requirements are fully integrated into project and programme plans and budgets.
· Supporting the Programme Design and Impact Advisor (PDIA) to ensure that funded projects are effectively and efficiently monitored and evaluated and that learnings are captured, understood, shared and embedded into future work.
· Supporting the PDIA to promote and embed the use of the International Theory of Change and Quality Standards into ways of working.
· Supporting the implementation of, and conducting regular reviews into, the International Results Framework and associated MEL tools.
· Leading the collection, collation, storage, analysis and reporting of project and programme data, in line with the International Results Framework, to help demonstrate and communicate the impact of our international work.
· Supporting the preparation and review of internal reports in collaboration with programme staff, ensuring high-quality reporting, and that learning is captured and utilised.
· Strengthening monitoring, evaluation, feedback, and learning practices across the UK and international teams, as well as partners, through training, workshops, webinars, etc.
About You
We are looking for someone who is educated to degree level or has the equivalent in experience.
You will also have:
· Demonstrable skills in monitoring, evaluation, feedback, and learning methods; including knowledge of best practices and experience with M&E frameworks, feedback, and learning processes.
· Significant knowledge or experience of conducting quantitative and qualitative data analysis.
· Proven experience of developing MEL training and mentoring approaches, designing and facilitating participatory capacity development activities targeted to non-expert audiences.
· A practical understanding of the principal evaluation methodologies, and data collection and analysis techniques.
· Competent IT skills, including MS Office
· Well-developed written and verbal communication skills, with the ability to tailor approach for a wide range of audiences.
As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.
Benefits include
· Competitive pension.
· Life assurance – 2 x annual salary.
· Healthshield.
· 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
· Wellbeing team.
· Recorded Pilates and Yoga classes.
· Long service awards.
· Healthshield plan
· Free parking.
· Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Monitoring, Evaluation, Learning, Learning and Development, Impact, Monitoring Officer, Evaluation Officer, Learning Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
We’re excited to introduce a brand-new team and opportunity within the Royal British Legion’s Poppy Appeal team. The Planning team has been recently created to improving planning and drive change to support the Poppy Appeal strategy. As the Poppy Appeal Project Manager, you’ll play a vital role in driving a variety of projects that support the delivery and growth of our most iconic fundraising campaign. From strategic initiatives to operational improvements and fast-paced task and finish pieces of work, this role offers real variety and impact. If you thrive on bringing clarity to complexity, making change happen, and seeing your work make a tangible difference, this could be the role for you.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Head of Poppy Appeal Planning, you’ll lead a diverse portfolio of projects from inception to completion scoping, planning, delivering, and evaluating each one. You’ll take pride in breaking down complex workstreams into manageable milestones, defining clear responsibilities, and ensuring deadlines are met. Using best-practice project management approaches, you’ll oversee progress, manage risks and issues, and ensure each piece of work contributes to the Poppy Appeal’s overall success without disrupting core delivery.
Collaboration is key to this role. You’ll be working closely with colleagues across the organisation particularly with the Poppy Appeal Planning Manager to ensure that change is well-coordinated, well-communicated, and effectively integrated into existing operations. You’ll also help champion a culture of continuous improvement, sharing your project expertise to support colleagues and influence better ways of working. With some travel required (including monthly meetings in London), you’ll be comfortable building strong working relationships across teams, even when working remotely.
We’re looking for a confident and capable project manager with proven experience across both strategic and operational projects ideally within a charity or not-for-profit environment. You’ll need to be a proactive self-starter, comfortable navigating ambiguity, and skilled at working with a wide range of stakeholders. A relevant project management qualification is essential, alongside strong technical know-how and a real drive to make things better. If you’re someone who enjoys being at the heart of delivery and making change stick, we’d love to hear from you.
At the Royal British Legion, we know the importance of flexibility, so we offer options like our 9-day fortnight while also considering other flexible working arrangements to suit your needs. We want you to feel supported in balancing work with life’s other joys!
You will be contracted to your home address and will carry out the majority of your work remotely, using our collaboration tools to engage with colleagues. Regular travel to London will be required once a month for team meetings, and there may be additional travel and occasional out-of-hours work to support meetings with volunteers and key stakeholder groups.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates:
- First interview virtual (28th August)
- Second interview task based in RBL Head Office London (Monday 8th September)
Dates subject to change
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager
Join our mission to make a difference to people’s lives
Solihull Care Housing Association (hybrid)
Contract: permanent
Hours: full time 35hrs a week, will consider 28hrs a week. Dynamic working arrangements.
Salary: £43,000 to £47,000pa (FTE or 35hrs a week) depending on experience
Closing date: Open until filled – early applications encouraged
Are you a finance professional with a passion for social impact? We’re looking for a Finance Manager to join our dedicated team at Solihull Care Housing Association (SCHA), where we’re committed to delivering safe, affordable, and sustainable housing across our communities.
We are a small, dynamic housing association, registered with the Regulator for Social Housing; we manage 156 homes across the Solihull area. We pride ourselves on being close to our customers and collaborative in our approach.
This is a new role as we review our 10-year business plan, focusing on property and services improvements, potential new developments and offering value for money, this is an exciting time to join us.
About the Role
As Finance Manager, you’ll play a key role in ensuring the financial health and sustainability of the organisation. You’ll lead on budgeting, financial reporting, and compliance, while supporting strategic decision-making across the business.
This role is both strategic and operational, involving close collaboration with our board, CEO and colleagues, as well as external contractors, suppliers, and stakeholders. The ideal candidate will be an experienced and qualified accountant, ready to play a key advisory role in a small business and willing to adopt a hands-on approach when necessary. The finance team also includes a part-time finance officer and an assistant.
Key responsibilities include:
- Managing monthly and annual financial reporting
- Leading the budgeting and forecasting process
- Ensuring compliance with regulatory and audit requirements
- Supporting the senior leadership team with financial insights and analysis
- Overseeing a small finance team and promoting continuous improvement
What We’re Looking For
- A qualified accountant (ACA, ACCA, CIMA or equivalent)
- Experience in the housing, public, or not-for-profit sector (desirable)
- Strong leadership and communication skills
- A proactive, solutions-focused approach
- A commitment to our values and mission
Why Join Us?
- Flexible and hybrid working options, with some attendance in the office for key meetings and team connection.
- 32 days holiday per annum including bank holidays. In addition you can take one day off a year to take part in a volunteering activity
- Free parking
- Nest Pension scheme – employer contribution of 5% with 5% employee contribution.
- Access to wellbeing support via Employee Assistance Programme
- Generous sick pay provision
- Long term service rewards
- Right to unpaid Parental leave after qualifying period
- On-going training with yearly performance appraisal and personal development plan
- Team planning days, regular internal training sessions
- Supportive and inclusive workplace culture
To be considered for this role, all applicants must have the right to work in the UK.
Solihull Care Housing Association aim to be an equal opportunity employer and we are determined to ensure that no applicant or employee receives less favourable treatment.
This post is subject to a DBS (Disclosure and Barring Service) check.
No contact from agencies or media sales please.
Making a real difference to people’s lives. We are committed to safeguarding and promoting the welfare of adults within the communities we work in.


Salary: £30,000 per annum
Hours: 37.5 hours per week, including occasional evenings and weekends
Contract: Full-time, Permanent
Black Country Living Museum is seeking an enthusiastic and dynamic individual to take on the role of Public Programmes Producer. Your passion and organisation will enable you to deliver a range of innovative and inspiring programmes which successfully engage audiences in the history of the Black Country.
What will you be doing?
• Designing, delivering and evaluating programmes for a range of audiences, including themed evening events, that showcase the best of BCLM.
• Collaborating with wider BCLM teams by delegating tasks, setting and meeting deadlines to ensure programmes are delivered successfully.
• Forging relationships and selecting artists and entertainers to develop programmes that are high quality and representative of our Black Country communities.
• Collaborating, consulting and co-creating with our local communities to ensure programmes are relevant and diversify our audiences.
• Supporting the development of themes, characters and stories of the Museum’s annual programme.
• Working alongside the Assistant Producers to distribute tasks, offer guidance and collaboration.
What are we looking for?
• A highly organised and creative individual with a proven track record of developing, delivering and evaluating projects and programmes.
• A record of successful achievement in a comparable organisation, specifically relevant to the purpose of the role.
• An ability to work independently as well as with internal teams, external partners and organisations to successfully deliver projects whilst balancing workload.
• Passion, enthusiasm and ideas for stories about the Black Country and creative ways to tell them to our audiences.
Who are we?
We are an award-winning 31-acre open-air museum. Throughout our 47-year history, our aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.
What can you expect?
• Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations
• Opportunity to learn new skills
• Competitive rewards & benefits
• Supportive & inclusive work culture
• Positive attitude to work-life balance
What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV.
BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.
Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
Closing date: 17 August 2025
Interviews are expected to take place on 29 August 2025. Adjustments will be made should successful candidates be unable to attend.
As we say in the Black Country, tara-a-bit!
You may have experience in the following: Public Engagement Curator, Programme Curator (Public Programmes), Audience Engagement Officer, Learning and Participation Manager, Community Engagement Producer, Public Events Producer, Engagement and Interpretation Officer, Cultural Programmes Coordinator, Public Programming Manager, Exhibitions and Events Producer, etc.
REF-223078