Contracts jobs
Age UK's Individual Marketing team is looking for a Loyalty Marketing Manager, Lotteries & Raffle to manage the Lottery and Raffle Loyalty programme.
As Loyalty Marketing Manager, you will be responsible for retaining players, maximising entries per players and grow repeat/long-term playing through delivering excellent supporter experiences and deepening relationships with our charity audiences. We're looking for someone with a strong foundation in the Direct Marketing discipline across offline and online channels.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel, including some overnight stays. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Please note, this is a Fixed Term contract (12 months maternity cover). We're looking for someone who can join us as soon as possible (ideally within 4 weeks).
Age UK internal grade: 5L
Last date for applications Wednesday, 17th September 2025.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Demonstrate a solid foundation of experience within the Direct Marketing discipline across offline and online channels. A, I
- Proven experience of managing large complex direct marketing budgets and campaigns. A, I
- Proven financial planning experience, including reforecasting and budget-setting, with a history of making strategic decision making when building forecasts. A, I
- Extensive experience analysing and reporting on the performance of online and offline Direct Marketing campaigns. A, I
Skills and Knowledge
- An understanding of stewardship programmes and what drives supporter loyalty. I
- Proficient in the use of MS Office applications, particularly Excel and Word. T
- Numerical and analytical skills. A, I, T
- Ability to critically assess concepts and copy. A, I, T
- Experience of using databases for reporting and data strategies to drive direct response success. I, T
- Excellent project management skills. I
Personal attributes
- Ability to work on own initiative and self-starter. I
- Communication and interpersonal skills with the ability to work with people at all levels. I
- Highly organised and ability to manage a range of competing priorities at the same time. I
- Confident proactively finding solutions in complex situations, navigating different stakeholder needs and expectations. I
Great to haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience in marketing Lotteries and Raffles and/or subscription marketing. A, I
- Experience of line management and performance management. A, I
Skills and Knowledge
- Knowledge of the function of a Fundraising division, and the role of Individual Giving within this. A, I
Personal attributes
- Demonstrate empathy and understanding for the issues faced by older people. A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
Job Opportunity: Youth and Community Work Co-Ordinator
Location: Ashford, Kent
Contract: 1-year fixed term
Hours: Full-time (37.5 hours per week)
Salary: £18,000 – £20,000
Uprising Youth and Community is a growing Christian youth work charity with over 10 years of experience in Ashford. We are seeking a passionate and proactive Youth and Community Work Co-Ordinator to support the delivery of two key projects:
- Hang10 – Detached youth work across Ashford
- Community Action Teams (CAT) – A gardening-based community initiative
This role also includes developing an Employability Pathway to offer young people meaningful work experience and volunteering opportunities.
We are looking for someone who:
- Has a heart for working with young people and the wider community
- Can build strong relationships and communicate effectively
- Is adaptable, reliable, and ready to contribute ideas
- Ideally holds a full UK driving licence
"Given the nature of this role, an occupational requirement has been established for the post-holder to be sympathetic to the Christian ethos and the values of a faith-based youth community. This requirement is in accordance with Schedule 9, Part 1 of the Equality Act 2010
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in Wiltshire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support.You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits
- 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
- 5% employer pension & minimum 3% employee contribution
- Salary sacrifices pension scheme
- Separate Life Assurance Cover (equivalent of two times your annual salary)
- Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
- 24/7 Employee Assistance programme
- Access to remote counselling service
- Paid Disability Leave
- Paid compassionate Leave
- Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications Midnight 29 September 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
Want to know more about VoiceAbility and the role?
Please visit out website
We look forward to hearing from you.
NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
This is an exciting time to join Liverpool Zoe’s Place and the Finance Manager is a new post for the organisation. The Baby Hospice transferred to the new charity on May 1st 2025 with great potential for commissioning, and with a healthy financial platform due to the generosity of businesses and the public in Liverpool. This is a new start for Liverpool Zoe’s Place and our plans for a brand new state of the art hospice are agreed and we will move into the new hospice by June 2026, with all the required funding in place.
This post is to manage and co-ordinate the smooth running of the finance department ensuring all processes and procedures are streamlined, efficient and produced in a timely manner. This will involve the management of daily financial matters and overseeing the production of the monthly management accounts for both the hospice and its commercial companies. The role will also involve ensuring good financial governance within the department and across the organisation ensuring charity compliance with financial regulations, and management of commissioning arrangements.
Closing date for applications is midday on Tuesday 15th September.
Interviews will take place in person on Monday 22nd September.
Candidates who have already applied for this position should not reapply.
The client requests no contact from agencies or media sales.
Responsible to: Chief Executive Officer
Immediate reports: Welfare Benefits Team Lead, Training Lead, Supervision Lead, Debt
Caseworkers, Energy Advisor.
Hours: Full time – 36 hours (there is some flexibility for the right candidate)
Salary: £26,994 – £28,922 dependent on experience
Main Purpose of Job
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To be responsible for the delivery of all aspects of our advice services via telephone, email/web, in person and at outreach venues.
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To line manage team leads, debt caseworkers and the energy adviser and support them in achieving high standards of accessible advice services.
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To oversee the use of our volunteer adviser resources to cover each of our advice channels in the most effective way.
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To liaise with the training lead to ensure we have sufficient, well trained volunteer advice resources to deliver our service.
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To ensure cover for Advice Session Supervisors when needed
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To provide training, guidance and support on client records, telephone channel and quality standards
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To design and implement improvements to our advice processes based on best practice, leading and gaining buy-in from team members as necessary.
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To be overall responsible for the quality of our advice in line with our Quality of Advice framework and IFR’s to drive the organisation towards excellence in quality.
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To be responsible for ensuring Debt technical supervision is in place and carry out continuous professional development activities and duties within the organisation.
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In maintaining quality, you will need to inspire and motivate your team and provide focussed individual support where necessary to achieve internal and external quality and KPI standards
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To drive a culture of continuous workforce development where a rigorous but supportive approach is adopted
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You will identify the best quality tools and execute investigations/analysis to improve workforce competency and quality across the organisation, and support our brand reputation
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Monitor and track performance progress of the service and of individuals against targets, achievement of deadlines and support staff as appropriate
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To undertake regular team meetings in line with the organisation’s quality expectations
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To undertake regular formal supervisions and review meetings
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Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best
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Encourage good teamwork and lines of communication between all staff and volunteers
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Ensure the core contracts are appropriately staffed at all times to achieve the expected standards and targets.
Research and Campaigns
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To ensure the advice team contribute to the development of social policy in line with our business plan
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To assist with social policy work as required by the organisation
Management duties
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You will be accountable and responsible for delivering the service delivery related objectives and outcomes from the organisation’s Business Plan and service-related KPIs.
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Prepare and issue reports as required for the CEO, funders and partners, attending meetings as required to present findings and recommendations
Learning and professional development
Keep up to date with legislation relevant to the role, trends, ideas and thinking
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Attend and actively participate in regular support and supervision sessions and appraisals with the Chief Executive Officer
-
Identify own learning and development needs and plan to meet them.
Administration
Ensure that detailed records for the purposes of information retrieval, statistical monitoring and report preparation are maintained and developed
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Produce comprehensive, analytical and developmental oral and written reports on the work of the service as required.
Other Duties and Responsibilities
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Undertake advice work as required, including supporting contracts and projects outside of the generalist service.
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Support with the efficient and effective use of Casebook, gathering, storing and analysing data and contributing to the reporting processes for services, projects and contracts.
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Keep up to date with Citizens Advice aims, policies and procedures and ensure these are followed.
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Ensure that work reflects and supports the Citizens Advice service's equity, diversity and inclusion strategy.
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Develop and maintain effective admin systems and records relevant to the role.
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Act as key holder and open or close the building when necessary.
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Attend regular internal and external meetings relevant to the role and to services at outreach locations.
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Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.
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Abide by health and safety guidelines and share responsibility for own health and safety and that of colleagues; taking particular account of this at outreach and shared locations.
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Identify own learning and development needs and take steps to address these.
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Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.
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Ensure all data protection and GDPR requirements are adhered to in all work for which the post is responsible.
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Demonstrate commitment to the aims and policies of the Citizens Advice service
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Encourage staff to understand the importance of our Equality, Diversity and Inclusion strategy, implement the strategy, and act as a role model for EDI, including challenging any inappropriate comments or attitudes.
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Attend relevant internal and external meetings as agreed with your line manager.
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Take personal responsibility for your own actions and for sorting out issues or problems that arise.
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Review and make recommendations for improvements to the service.
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Comply with all Citizens Advice information assurance guidelines.
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Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.
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As directed by the CEO, carry out other duties within the scope of the post to ensure the effective delivery of the service
In addition you must be prepared to train up to do the following:
Debt Advice giving
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Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
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Use appropriate resources to find, interpret and communicate the relevant information to clients.
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Research and explore options and implications so that clients can make informed decisions.
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Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
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Negotiate with third parties such as statutory and non-statutory bodies as appropriate.
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Ensure that all work conforms to the organisation’s office manual and the Advice Quality standard / other funding requirements, as appropriate.
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Ensure that work reflects and supports the Citizens Advice service’s equality and diversity strategy.
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Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
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Take ownership for monitoring own workload e.g. proactively reviewing progress on current cases, outcome of completed cases and quality control.
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Be a DRO approved intermediary.
A local charity providing free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
The client requests no contact from agencies or media sales.
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for a capable Senior Acquisition Officer to develop, test, learn and grow our acquisition programme.
- Manage acquisition campaigns end-to-end across multiple channels (digital, lead generation, DRTV, telemarketing, face-to-face).
- Support, train and monitor fundraising agencies, including occasional UK travel for campaign visits.
- Deliver early retention activities to engage new donors and improve conversion and retention rate
- Oversee data management and reporting in Salesforce, ensuring accurate coding, reconciliation and trend analysis.
- Ensure high standards of compliance, following the Code of Fundraising Practice and wider regulatory requirements.
- Handle supporter communications professionally
If you are self-motivated with strong communication skills and excellent attention detail, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.
The deadline for applications is Monday 15 September 2025, 09.00am UK time.
Please note:
- The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
- Work location: The post-holder can choose to be remote (in the UK, as above) or hybrid (Cambridge CB2 1AB).
- No agencies please - We are managing this recruitment in-house and are not seeking assistance from agencies at this time. We have existing preferred agencies should the need arise.
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a role specific covering letter by the deadline specified.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
About the role:
SANE would love to hear from anyone with experience and enthusiasm for administration and working with data. The Services Delivery and Data Officer is key to all of the services that we deliver to people affected by mental illness, including daily planning of calls to people facing crisis and distress, and working with data to produce research, reports and case studies.
Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis
Closing date: Midday Wednesday 24th September 2025
To apply: Please complete your application before the closing date, addressing all areas on the person specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.
Job Description
1. Working with SANEline Managers to triage contact requests to the wider Services Team and liaising with colleagues to ensure workflow.
2. Regularly updating the call back spreadsheet and creating daily reports.
3. Maintaining accurate and confidential information on all databases used within the Services Team.
4. Reading and hearing messages from people asking for support from SANE on all call back platforms.
5. Responding appropriately to disclosures and escalating safeguarding to relevant staff.
6. Extracting performance data and assisting with the preparation and production of information and reports for the Services Operation Manager and Director of Services, including the preparation of case studies.
7. Identifying trends and patterns to inform the needs of the Services Team.
8. Supporting with analysis of quantitative and qualitative data for the annual feedback survey.
9. Keeping abreast of all relevant legislation and regulatory standards, working within the requirements of GDPR.
10. Ensuring all work is done in accordance with our confidentiality and privacy policies and procedures.
11. Supporting the wider needs of the organisation and working closely with fundraising and media team.
12. Attending one to ones and team meetings, including minute taking and dissemination of notes.
13. Undertaking any other duties commensurate with this role.
Person Specification:
Experience
1. At least 2 years’ experience of being an administrator, data officer or in an associated role, in an office environment or similar. Essential
2. Experience of extracting, collating and presenting performance or feedback data. Essential
3. Experience of working and developing databases and Excel spreadsheets at a skilled level. Essential
4. Experience of working in a diverse, changing environment. Desirable
5. Experience within a mental health related working environment, relevant volunteering, or strong interest in mental health. Desirable
Skills, Knowledge & Attitude
6. A self-starter with excellent organisational and planning abilities, able to prioritise in order to meet goals and deadlines. Essential
7. Meticulous attention to detail. Essential
8. High quality administration skills which support a large programme of work. Essential
9. Knowledge or active interest in mental health and supporting people affected by mental health conditions. Desirable
10. Ability to deal with reading and listening to sometimes potentially distressing content. Essential
11. Strong interpersonal and communication skills both verbal and in writing, and numerical ability. Essential
12. Ability to work effectively as part of a team and independently. Essential
13. Skilled in Word, Excel, Outlook, Microsoft Teams. Essential
14. Ability to collate and provide statistical information and short reports. Essential
15. Experience in running surveys or impact reports. Desirable
16. Committed to SANE values. Essential
17. Committed to our safeguarding and confidentiality policies and procedures and able to work within them. Essential
18. Able to work within all organisational procedures. Essential
19. Ability to work flexibly – each day may be different. Essential
20. A work ethos underpinned by a commitment to equality and diversity. Essential
The client requests no contact from agencies or media sales.
£34,000 - £37,000 pa
Full time
We also welcome part time and job share applications
Fulham Palace is a truly remarkable place. For centuries, this Grade I listed building situated in extensive grounds by the River Thames was the country residence of the Bishop of London. The Palace is now managed by Fulham Palace Trust, which is inspired by a vision to restore our nationally significant historic buildings and grounds to their original beauty and to provide outstanding facilities for the local community and visitors from farther afield.
Fulham Palace Trust runs a number of public events each year, ranging from 50 to 5,000 attendees. They bring in a c. £75,000 surplus to the Trust, as well as additional donation and retail income. Following a successful expansion of these events over the past three years, we're looking to build on this programme further. In addition, we are building our reputation as a location for photos shoots and filming and as a venue for major music concerts and festivals.
Reporting to the commercial and visitor experience manager (CVEM), you will develop and co-ordinate public events and filming taking place on site.
We are looking for an enthusiastic, energetic and quick-thinking public events and filming manager. Someone full of ideas and with a passion for generating income and promoting Fulham Palace, helping the organisation grow and develop.
You will need to be highly motivated, organised and able to work with minimal supervision. You must be able to multi-task and manage a complex workload. You should have excellent event management and planning skills and be able to take an imaginative, strategic and creative approach to your work, including developing new events. We want someone who is commercially-minded, who can see potential and plan the steps to delivery.
We are a small team, so we need someone who can balance the strategic overview and drive to develop the events programme with the hands-on delivery.
Interested candidates should visit the Fulham Palace website, read the attached job description, download and complete the application and equal opportunities forms and return them to the Palace’s business support manager by post or email by 9.00 on Monday 22 September 2025. CVs will not be accepted without a completed application form.
Online first interviews will take place week beginning Monday 29 September with in-person second interviews later that week or the week beginning Monday 6 October 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in South Gloucestershire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support.You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits
- 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
- 5% employer pension & minimum 3% employee contribution
- Salary sacrifices pension scheme
- Separate Life Assurance Cover (equivalent of two times your annual salary)
- Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
- 24/7 Employee Assistance programme
- Access to remote counselling service
- Paid Disability Leave
- Paid compassionate Leave
- Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us via our website.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications Midnight 29 September 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
Want to know more about VoiceAbility and the role?
Please visit our website
We look forward to hearing from you.
NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for an Advocate to join our team covering Merton. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. For work with our children and young people in borough, there will be other settings to visit.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or Children and young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits
· 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
· 5% employer pension & minimum 3% employee contribution
· Salary sacrifices pension scheme
· Separate Life Assurance Cover (equivalent of two times your annual salary)
· Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
· 24/7 Employee Assistance programme
· Access to remote counselling service
· Paid Disability Leave
· Paid compassionate Leave
· Home Working Allowance
Support with continuous professional development
· Access to Clifton Strengths Coaching for development
· Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please visit our website.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Closing date for applications; Midnight Sunday 12 October 2025
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Want to know more about VoiceAbility and the role?
Please visit our website
NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
About Us
Animal Welfare Investigations Project (AWIP) is embarking on an ambitious five-year strategy to become a membership-first organisation, empowering thousands of animal advocates to join us in protecting animals from harm.
As part of this transformation, we’re seeking a compassionate, organised, and proactive Membership Services Officer to be the first point of contact for our members and supporters, ensuring every interaction is warm, helpful, and leaves people feeling valued.
About the Role
This is a key supporter-facing role where you will:
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Be the friendly first point of contact for members and prospective members via phone, email, and other channels.
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Handle inbound and outbound calls, including proactively reaching out to members to address cancellations, encourage upgrades, or convert cash supporters into ongoing members.
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Maintain accurate supporter data, preferences, and interactions in Salesforce CRM.
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Collaborate with our Digital Marketing Officer, Data & CRM Officer, and Gifts in Wills Officer to nurture relationships and move supporters through their journey, ensuring that every member feels appreciated and connected to our mission.
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Support the Marketing and Communications team with occasional wider projects, such as campaigns, virtual or in-person events, or member engagement initiatives.
About You
We’re looking for someone who is:
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Compassionate and member-focused, with a genuine desire to make every interaction count.
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Highly organised and detail-oriented, able to manage multiple tasks and maintain accurate records.
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Confident and professional on the phone and in written communication.
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Comfortable with outbound calling — experience in telephone fundraising or supporter upgrade calling is desirable.
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Able to work both independently and as part of a team.
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Comfortable with technology, ideally with some experience using CRMs (Salesforce experience is a bonus).
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Experienced in supporter care, customer service, or a similar role (desirable but not essential).
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Aligned with AWIP’s mission, with a strong commitment to animal welfare and, ideally, a cruelty-free lifestyle.
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Able to maintain strict confidentiality at all times.
Key Details
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Hours: 16 hours per week, Monday–Thursday, 10:00 AM – 2:00 PM
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Salary: £11,885.71 pro-rata (£26,000 FTE)
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Contract: 12-month fixed-term contract, with potential for a permanent role
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Location: Remote (must be based in the UK)
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Additional hours: May be available for outbound campaigns, depending on business needs
What We Offer
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The opportunity to be part of a growing, mission-driven organisation making a global impact for animals.
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A supportive, values-driven team environment.
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Training and development opportunities.
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Fully remote working environment.
The Animal Welfare Investigations Project investigates organised animal cruelty and rescues animals.
The client requests no contact from agencies or media sales.
Do you want to work for a charity, that makes a huge impact globally? Are you a passionate and experienced data protection practitioner? Then this could be the ideal role for you!
The King’s Trust International is looking for a passionate Data Protection Lead to join the team as our in-house expert on a part time basis under a 12-month fixed term contract. (this is a 3 day a week role - 21 hours)
You will lead a data compliance review and work with colleagues to ensure the robustness and suitability of the charity’s information governance framework, policies & procedures, deliver training to empower colleagues in data protection matters, handle any subject access requests, manage any data incidents, breaches or complaints, perform a key role in organisational change and the implementation of new technology solutions, provide hands-on advice and help to embed privacy by design.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Contracted Weekly Hours: 37.5. Monday to Friday 9am-5pm.
Contract type: 12 months
Salary: £25, 890.72 per year
Annual Leave:25 days annual leave plus 8 bank holidays per annum
Location:Based in Bournemouth, with extensive travel across BCP and the Dorset area. Hybrid working option for some of the time when not on visits.
International Care Network is a Christian charity whose aim is to help to rebuild the lives of refugees, asylum seekers and vulnerable migrants. We are looking for two experienced support workers to support individuals and families under all relevant Government resettlement schemes (predominantly Afghan, but not limited to), who have been resettled in Bournemouth, Christchurch, Poole and Dorset. The case load for one of these roles will be primarily, but not exclusively based in Dorset (primarily Weymouth, Dorchester and Sherborne) and so travel to these locations will be a significant element of the role. The caseload for the other role will be primarily based in BCP, but travel to Dorset will still be expected. You will need a valid UK driving licence, your own reliable vehicle and to be a confident driver for this role.
ICN provides benefits to staff including:
- Company pension scheme.
- Travel costs paid for at 45p per mile, not including travel to and from work.
- Staff welfare opportunities including socials and access to external clinical supervision.
- Training opportunities relevant to role.
ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.
ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.
ICN's mission is to help to rebuild the lives of asylum seekers and vulnerable migrants.

The client requests no contact from agencies or media sales.
PROGRAMMES COORDINATOR, YOUTH LEADERSHIP
Job Purpose: To work with the Youth & Universities team to deliver F&BF’s programmes and projects
Salary: £29,802 – £32,565, depending on experience
Contract: 1 year fixed term
Location: London
Hours: 37.5 hours/week including occasional evening meetings
Reports to: Rachel Cohen, Senior Programmes Manager
Duties and Responsibilities
All activities will be undertaken in collaboration with the Youth Voice & Universities team.
Delivery
· To support delivery of the UN award-winning ParliaMentors programme (1.5 days per week):
o Being responsible for 2 teams of university students.
o Supporting 12 London-based students by: having 1:1 coaching calls with each of them to offer guidance and support; conducting sessions to support the teams with their social action projects and identifying area for development; conducting sessions to work through any team dynamic issues that arise.
o Supporting with facilitation of workshops related to social action, politics, leadership and interfaith.
o Administrative and logistical support (e.g., room bookings, processing reimbursements, coordinating student travels).
· To support delivery of City Bridge Trust (CBT) work (3.5 days per week):
o Responsible for overseeing the deliverables for this funder, ensuring all deadlines are met.
o Responsible for delivering four interfaith trainings for Local Authorities within London.
o Planning and delivering the annual Youth Interfaith Summit, the UK’s largest interfaith event for the climate.
o Coordinating the Youth Advisory Board, a group of young interfaith activists who will codesign the Summit.
o Responsible for coordinating the remainder of the Youth Forum for Faith and Ecology in partnership with LSE.
o Identifying and facilitating partnerships between alumni network and other relevant organizations.
o Coordinate collection and analysis of M&E data for internal and funder reporting, and production of case studies.
· To lead on social media for the Y&U team
o Responsible for creating a minimum of four posts per month for Instagram and LinkedIn for the F&BF and ParliaMentors accounts.
· To perform administrative and logistical tasks using agreed process and conventions including planning, activity/event delivery, finance, tracking expenditure.
· To monitor and evaluate delivery, and to assist with the creation of those procedures
· To follow a schedule of reporting requirements for own project and leading on the production of those reports.
· To contribute towards departmental and organisational reports e.g. by providing data and case studies.
· To contribute towards strategy development for F&BF programmes
Communications & Stakeholders
· To be an ambassador for F&BF, helping raise awareness of the programme and the whole organisation through speaking about our work in public, social media, writing articles/blogs (primarily related to departmental activities).
· To contribute towards external marketing and communications for the Community programmes, and organisational communications (e.g. event publicity, brochures, exhibition guides, newsletter, social media)
· To be involved with relevant F&BF’s Policy initiatives
· To develop and maintain relationships with stakeholders and maintain the database of contacts
General
· To work with others to help achieve the organisational aims (below)
· To be an active participant in the Team, leading on some organisational initiatives to ensure a good working environment for all staff.
· To contribute towards activities to raise funds, such as developing relationships with existing and potential donors, to support funding application writing, and sharing new ideas.
· To help recruit, induct and support interns
· To look for ideas for innovation, growth, sharing our learning, and continuing relationships with stakeholders.
· Undertaking other initiatives necessary to ensure the successful implementation of the work of the organisation.
Organisational strategic goals:
- To equip more learners with the skills and tools they need to handle and influence relations between different faiths and beliefs
- To generate stronger community-based movement, with youth at the forefront
- To project the voices of those we support and the impact of our partnership with them
Person Specification:
It is essential to have sensitivity to the issues surrounding this area of work and a proven commitment to the aims of the Faith & Belief Forum.
We welcome experience and skills from all areas of a person’s life, including volunteering, community work, paid work, and education.
We are looking for someone who is highly organized and detail-oriented with excellent time management skills, and an ability to prioritise a varied workload.
You must have experience of the following:
• Delivering a successful large-scale event, including logistics, communications, programme planning and partnership management.
• Ability to work with sensitivity around issues of identity, particularly around faith & belief identity.
• Working with young people.
• Facilitating trainings or workshops.
• Designing posts and copy for different social media sites.
• Building and maintaining effective relationships with external stakeholders, including volunteers.
• Managing multiple priorities and working to deadlines.
• Working collaboratively and effectively as a team member.
It would be advantageous to have knowledge of the following:
• Grassroots social change
• UK politics and social cohesion
• fundamental principles and practices within interfaith dialogue
Benefits include
· Opportunity to work mainly remotely from home (with roughly once/week meetings in London)
· 25 days annual leave
· 2 days paid volunteer leave
· Interfaith and intercultural learning opportunities
· Regular support and coaching to help develop your skills
· Access to internal learning sessions on topics relevant to this sector
Our team
The Faith and Belief Forum is the UK’s leading interfaith organisation, dedicated for nearly 30 years to building understanding and strong relationships between people of all faiths and beliefs. Our vision is a society where difference is celebrated and communities are connected through respect and dialogue.
You will be working closely with the Senior Programme Manager on the Youth and Universities team to deliver our interfaith programming for young people aged 18 – 35. This includes the UN award-winning ParliaMentors programme, which equips nearly 40 young leaders each year with the tools to make meaningful social change. You will also be leading on delivering other projects that focus on the relationship between faith and the environment, including the UK’s largest youth interfaith climate event.
This role is an incredible opportunity to shape innovative and transformative programmes on a very passionate, welcoming, and empowering team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Venn Group are delighted to be partnered with a leading sustainability charity, committed to raising standards and driving positive change within the hospitality sector. We are seeking a proactive and motivated Fundraising Officer to play a key role in growing income streams and building strong supporter relationships.
Key responsibilities of the role:
- Implement approved sales and fundraising strategies and workplans
- Translate targets into outreach schedules, campaigns, and account plans
- Monitor market trends and provide feedback for strategy refinement
- Ensure alignment with brand, impact frameworks, and ethical standards
- Build and manage a qualified pipeline across all key funder segments
- Execute full business development cycle
- Deliver offerings (e.g. memberships, consulting, events) with consistent value
- Lead compliant bid submissions and tenders
- Develop tailored proposals, decks, and budgets using templates
- Communicate case for support with clear outcomes and partner benefits
- Collaborate with programme leads on offer packaging and pricing
- Manage onboarding, delivery, reporting, and recognition processes.
- Ensure timely and accurate grant and sponsorship reporting
- Maintain revenue forecasts and update pipeline dashboards
- Work with Finance on contracts, invoicing, and audits
- Apply pricing and margin guidelines; ensure compliance.
- Follow fundraising, data privacy, and ethics policies.
- Provide content for marketing and lead-generation campaigns
- Help build internal capacity on donor relations and pipeline hygiene
- Integrate KPIs and impact narratives into pitches and proposals
- Keep CRM data accurate and meet activity SLAs
- Track and improve conversion rates and pipeline performance
- Share market feedback to refine strategies and offerings
Ideal candidate profile:
- Strong proposal writing, pitching and negotiation skills
- Demonstrated success executing sales and/or fundraising plans with measurable revenue delivery
- Experience delivering defined sponsorships, partnerships, or commercial offers tied to programmes/services
- Charity / Hospitality sector experience
Agency reference number: J90493
Location: Central London
Duration: 6 months temp – permanent
Pay rate: £18 - £20 per hour
Working hours: 35 hours per week
Working pattern: Hybrid (2/3 days per week on-site)
This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.