Contracts manager jobs
For over 100 years, we have been the co-operative and trade union supported uniformed youth organisation, pledging to educate for social change and span the world with friends.
We are seeking someone to join our small but dedicated team, supporting the growth of our residential centres and leading our finance function. This role will work closely with our dynamic senior managers, focusing on financial planning, forecasting, and sustainable growth.
A background in charity or small business finance is essential, and experience in the holiday sector, youth hostels or residential centres would be highly desirable. This is an opportunity to help a children’s charity continue to change lives through co-operative education and international friendship.
Why join us?
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Be part of a historic moment as we mark 100 years of co-operative youth-led social action.
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Be within an organisation with a passionate, values-driven community.
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Work in a role that makes a difference to young people’s lives and futures.
Other benefits include: working from home allowance, flexible working, Employee Assistance scheme, all equipment provided, training budget available, Union recognition agreement, dedicated staff representatives, Up to 5% pension contribution, 28 days annual leave + Bank Holiday entitlement (pro rata), staffing policies which go beyond the statutory minimum.
Closing date: 9am Monday 3rd November 2025
Woodcraft Folk is committed to increasing and widening participation in all of its activities and proactively seeks to attract a diverse workforce. We actively encourage applications from people of all backgrounds, particularly those underrepresented in leadership roles in the charity sector. Woodcraft Folk contributes to the annual Race Report and is a Disability Confident employer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Job title: Quality Partner
- Location: 4 roles available across England and Scotland. Areas of cover include Irvine, Oban, Leicester, Leeds, Oxfordshire, Bristol and Bath.
- Travel: Flexible travel required to support locations and divisional offices (approx. 50% on site)
- Contract: Full-time
- Salary: £43,000.00
Who we are:
We're Affinity Trust. We’re on a mission to drive outstanding, person‑centred support that changes lives. As we grow, we need bold, energetic improvement champions who turn insight into action and ignite lasting change for the people we support.
Why this role matters
You’ll be the spark that lifts standards, reduces risk and embeds brilliant practice. As a visible, trusted Quality Partner you’ll move between locations, coach operational teams, lead improvement projects and make sure the people we support get safe, creative, person-centred support to reach their goals.
If you love solving problems, influencing practice and seeing tangible impact, this is the role for you.
What you’ll do (high impact)
- Lead Quality Assurance visits and audits that spot opportunities and spark real improvement.
- Coach and prepare teams for inspections and contract checks. Be the calm, confident lead pre, during and post‑inspection.
- Own divisional Quality, Performance & Risk meetings. Turn data into clear actions and measurable results.
- Design and deliver high‑energy workshops and working groups that embed best practice and spread learning across the organisation.
- Run focused improvement projects end‑to‑end: plan, coordinate weekly actions, unblock barriers and deliver outcomes.
- Drive person‑centred initiatives that change everyday practice for the better.
- Support investigations, safeguarding and lessons‑learned work. Translate findings into training, guidance and system fixes.
- Build clear process maps, practical guidance and engaging training materials.
- Champion co‑production involving people we support in shaping improvements.
Who you are
- Experienced in regulated support (health, social care, supported living or similar) with strong knowledge of regulation, quality frameworks and safeguarding.
- A confident auditor/inspector who gets great results under pressure.
- A natural influencer and facilitator, skilled at running workshops, chairing meetings and winning buy‑in.
- Data‑driven and practical. You turn insight into simple, actionable plans.
- Project‑savvy: you manage multiple stakeholders and drive actions to completion.
- Flexible, mobile and resilient, comfortable with travel; driving licence desirable.
Why you’ll love it here
- Real impact: see improvements translate into better lives every day.
- Shape national practice: your ideas will influence organisational policy and day-to-day delivery.
- A supportive culture that invests in your development.
- Meaningful, values‑led work.
The benefits you'll receive:
You will have access to a range of benefits that you can mix and match to suit you, such as:
- Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.
- Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
- Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
- Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
- Buy and sell annual leave – transfer windows open twice a year.
- Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme
If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.
We reserve the right to close this advert early if sufficient applications are received.
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our mission
Our mission is to lead new and determined efforts to find cures for Follicular Lymphoma (FL). The aim of all our programmes is to accelerate a transformative change in scientific research that will lead to better treatments and cures for FL patients. In choosing what work to do we are solely focused on output and impact.
We’re at a crucial point in our search for a cure for follicular lymphoma. Our pioneering research will lead to transformational treatments, and our science is on the verge of future cures. With more support, we can radically reshape the future for everyone affected by follicular lymphoma.
Summary /overall purpose
We are seeking an energetic, highly organised and proactive individual to join our friendly team. As the Research Programmes Coordinator, you will work closely with the Director of Patient and Clinical Research Programmes and the wider research team, playing a key role in the smooth delivery of our diverse research initiatives and events.
You will be at the centre of coordinating the administration of patient events, workshops, high-profile conferences and other events, ensuring they run seamlessly. In addition, you will be responsible for keeping the research portfolio tracking system up to date. The role also involves providing administrative support to the research team as needed.
This is a developmental role offering broad exposure to the research team within a growing charity. You will gain valuable experience across multiple business areas and have the opportunity to shape the role as the Foundation evolves.
The Follicular Lymphoma Foundation is undergoing a period of exciting transformation and growth. We are looking for someone who wants to grow with us, contribute meaningfully, and be part of a mission-driven team focused on making a difference.
Main responsibilities
· Scientific & Patient Event Management: Support the end-to-end project management of scientific events, conferences, symposiums and patient workshops ensuring smooth execution, timely delivery, and alignment with strategic goals.
· Research Programme Administration & Portfolio Management: Provide administrative and operational support across the Foundation’s research portfolio, ensuring accurate tracking, reporting, and documentation.
· Event Planning, Scheduling & Logistics Coordination: Lead the practical organisation and scheduling of multiple events and meetings, including venue booking, catering, AV setup, travel, reimbursements, and supplier management. Coordinate timelines and deliverables across projects such as patient workshops, and international conferences, ensuring all logistics and communications run efficiently and to plan.
Other duties
· Collaborate with the fundraising team to develop materials for engaging donors.
· Providing administrative support to the research team as needed.
· Work in alignment with the Foundation’s values and maintain the reputation and standing of the Foundation.
· Ensure confidentiality is always maintained and adhere to General Data Protection Regulations across all areas of work.
· Carry out any other duties within the scope and purpose of the role as requested by their line manager.
Skills and Competencies
Essential Criteria
· 2-3 years of experience in cancer or other health related field.
· BSc in health or other related field
· Experience in project management and/or coordinating multifaceted programmes or events.
· A high level of independence, accuracy and attention to detail.
· Initiative in dealing with a wide range of tasks and ability to juggle multiple deadlines.
· Excellent organisational, planning, and prioritisation abilities.
· Ability to creatively solve problems, learn new skills quickly, and think on the fly in a fast-paced environment.
· Excellent communication abilities, people-skills, and the ability to work in a team.
· Comfortable working independently and proactively within a small, high-performing team.
· Solid general IT skills including Word, PowerPoint and excel, with the ability to quickly learn new tools and software
Desirable Criteria
· Experience of working in a charity and supporting patient centred programmes
· Strong relationship-building skills with patient communities, advocacy groups, industry and other diverse stakeholders to effectively incorporate patient perspectives into programme design and research priorities.
· Previous experience working in the not-for-profit or charity sector
Hours of work and holidays:
This is a full-time role with working hours generally surround 9-5 Monday to Friday.
Location: The Follicular Lymphoma Foundation, 417 Finchley Road, London NW3 6HJ
Diversity: FLF recognises the importance of diversity and encourages people from any background to apply for this role, provided they have suitable experience and ability as indicated in this specification.
Benefits:
- 25 days annual leave (FTE), plus bank holidays
- Hybrid, flexible working
- Enhanced sick pay – up to 10 fully paid sick days per year (Upon successful completion of probation)
- Nest pension scheme
- Group Life Insurance, which includes:
- Day-to-day wellbeing support
- Later-life care support
- Virtual GP access
- Bereavement counselling
- Flexible hybrid working
The client requests no contact from agencies or media sales.
Are you a strategic leader with a passion for member engagement and global growth? Do you thrive on turning data into insight and insight into action? Join the Royal College of Radiologists (RCR) as our new Head of Membership and help shape the future of our global community.
As the Head of Membership, in this critical role you will thrive on creating exceptional member experiences, driving strategic growth, and using data to shape impactful engagement.
You will be a visionary leading our ambitious global membership strategy. This is a unique opportunity to shape the future of our membership offer ensuring that every interaction, event, and service leaves our members feeling valued, supported, and inspired. You’ll be an inspiring leader to a talented team, guiding them through exciting growth while supporting their development and helping them thrive in their roles.
What you’ll be doing:
- Driving global growth: Identify new markets, lead international recruitment campaigns, and build strategic B2B partnerships.
- Championing insight: Use data and CRM tools to understand member needs, behaviours, and trends turning insight into action.
- Enhancing member experience: Ensure world-class service across all touchpoints, from onboarding to renewals and events.
- Innovating membership strategy: Shape our membership categories, pricing, and value proposition to remain competitive and compelling.
- Leading with impact: Manage and inspire a high-performing team, fostering innovation and excellence across the membership function.
What you’ll bring:
- Proven experience leading membership recruitment to grow a membership base globally.
- Experience developing and implementing a B2B membership strategy.
- Experience leading a membership function.
- Expertise in data-driven decision-making and CRM systems.
- Strong leadership and communication skills.
- A passion for member engagement and continuous improvement.
At the RCR, you’ll be part of a forward-thinking organisation that values innovation, collaboration, and excellence. You’ll have the autonomy to shape strategy, the support to lead boldly, and the opportunity to make a real difference to professionals across the globe.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
A little about us
Our mission is to bring hope and positive change to children and families. Through complementary and creative early intervention services, we seek to build resilience and improve children’s life chances.
The Catholic Children’s Society (CCS) is one of the largest providers of mental health services to schools in London and the Southeast. Our Connect-Ed service includes around 50 counsellors and therapists working on-site in over 70 schools. We also offer high-quality early years education and holistic family support, including emergency assistance for families in crisis.
We work with children and families of all faiths and none. Our sole aim is to help those in greatest need overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership.
What we are looking for
We are seeking an enthusiastic and detail-oriented Project Officer to support the delivery and evaluation of our mental health services in schools, as well as our nursery and family centre. You’ll be part of a passionate team working to improve children’s life chances through early intervention and family support.
Duties and Responsibilities
Service Analysis and Quality Assurance
- Support the collection and analysis of accurate, timely and high-quality data on our services via Salesforce CRM (training provided, with the opportunity to become a qualified Salesforce Administrator).
- Assist Service Managers in delivering mental health training for school staff and parents/carers, including managing bookings, invites, attendance lists, and queries.
- Coordinate, monitor and support the evaluation of whole school services, including training and wellbeing interventions.
- Maintain effective and up-to-date digital filing systems.
- Build strong relationships with colleagues and external contacts, developing a deep understanding of our services and their impact on children’s lives.
Family Liaison and Support
- Undertake office and reception duties from 4pm – 6.30pm, including liaising with parents, answering calls, and welcoming visitors.
- Support the recruitment and onboarding of new families to our nursery and family centre, including reviewing statutory childcare funding options.
- Help develop a programme of workshops for parents/carers, assessing needs and tailoring support.
- Assist in the delivery, evaluation and monitoring of mental health and wellbeing services for families using the nursery.
- Collaborate with the Centre Coordinator to plan and deliver family activities, including day trips to safari parks and the seaside.
Note: Flexibility and a positive attitude are essential to support our organisational goals. This job description outlines the initial responsibilities and may evolve over time. It does not form part of the employment contract.
Why join us?
The successful candidate will receive an excellent package including:
- Generous annual leave allowance of 27 days p.a. (pro rata), plus bank holidays.
- Up to 11% employer pension contribution.
- Access to a staff Health Plan and Employee Assistance Programme.
- Training opportunities, including Salesforce Administrator certification.
- The chance to make a meaningful difference every day.
Salary:
£15,600 per annum (pro rata of £34,125 FTE)
Hours:
16 hours per week
2:30pm – 6:30pm, four days per week (days negotiable)
Location:
St Francis Family Centre, 34 Wades Place, London E14 0DE
Please note: homeworking is not possible for this role.
Key dates:
- Closing Date: Sunday, 27th October 2025
- Interview Date: Monday, 3rd November 2025
Safeguarding
CCS is committed to safer recruitment and maintaining a strong and positive safeguarding culture. This post will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made.
The client requests no contact from agencies or media sales.
Salary: £45,000 - £50,000 FTE (pro-rata)
Contract: 2-3 months, part time (up to 3 days/week)
Location: London (Hybrid –1 day/week in office)
Closing date: Friday 10 October
Benefits: 27 days annual leave 5 additional days at Christmas and Easter, Employee Assistance Programme (mental health, GP access, physio, legal/financial support), Training and development budget
We have an exciting opportunity for an interim Database Manager to join Sense, a national charity supporting people with complex disabilities and those who are deafblind. This is a pivotal time to join the organisation as they embark on a major CRM migration project, transitioning from Raiser’s Edge to Microsoft Dynamics.
In this strategic role, you’ll play a central part in shaping the future of data use across the Engagement Directorate. You’ll be responsible for empowering colleagues to make the most of data for fundraising, engagement, and insight. This is a fantastic opportunity for someone with deep expertise in Dynamics 365 and a passion for driving data-led transformation.
To be successful as the Database Manager, you will need:
- Extensive experience using MS Dynamics
- Proven ability to lead data migration and CRM implementation projects
- Excellent communication and stakeholder engagement abilities
- A strategic mindset with a collaborative and inclusive approach
- Experience in ETL processes, data selections, and compliance with data governance legislation
If you would like to have an informal discussion, please get in touch and ask for Heather, quoting the reference 2721HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, we reserve the right to end the application period sooner.
Salary: £24,570.00 per annum plus £5023.71 London Weighting per annum
Location: Kensington High Street, Shelter shop
Contract: Permanent
Hours: Full time, 37.5 per week
Closing date: Wednesday 15th October at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our brand-new London Boutique Shelter Shop in Kensington High Street opening October 2025. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
This is an exciting opportunity to join Shelter opening their newest shop. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Are you a passionate fundraiser with a talent for building relationships and inspiring teams?
Charity People are delighted to be working with a leading breast cancer charity in the search for a talented Senior Community Fundraising Manager (North, Midlands & Scotland). This is your opportunity to lead a £3.3m community fundraising programme, inspire supporters, and make a lasting difference for everyone affected by breast cancer.
Salary: £42,000 - £45,000 per annum
Hours: 35 hours per week (4-day week at 28 hours considered)
Location: Remote in the North, Midlands or Scotland or office-based/hybrid in Sheffield or Glasgow, with regular travel across the patch
Contract: 12-month fixed term maternity cover
About the Charity:
We're partnering with the UK's leading breast cancer research and support charity. They're here for anyone affected by breast cancer, bringing together world-class research, trusted information, specialist nurses, and passionate campaigners fighting for the best possible treatment, services and care. Their vision is that by 2050, everyone diagnosed with breast cancer will live and be supported to live well. But to create that future, they need to act now.
The Role
As a Senior Community Fundraising Manager, you will:
- Lead and inspire a high-performing team (with direct line management of 3) to deliver £3.3m annually from community audiences, from DIY fundraising to high-value local relationships.
- Co-develop and implement the relationship fundraising strategy, identifying new opportunities to grow income and deepen supporter engagement.
- Play a key role in delivering an innovative local engagement pilot to strengthen the charity's community presence.
- Take ownership of budgets, KPIs and reporting to ensure sustainable, long-term growth.
- Be a visible ambassador for the charity, representing the charity at supporter events and inspiring others to get involved.
This is a brilliant leadership role for an ambitious, relationship-focused fundraiser who thrives on building partnerships, motivating teams, and delivering results.
About You
We're looking for someone with:
- Significant experience in community or relationship fundraising.
- A proven ability to develop and implement strategy that grows income and supporter engagement.
- Strong leadership and team management skills.
- Excellent relationship-building skills and the ability to inspire confidence internally and externally.
- A data-driven approach to planning and decision-making.
A full driving licence and willingness to travel are essential.
Why You'll Love Working at This Charity
- Competitive salary and benefits package.
- Option of a 4-day working week (28 hours).
- Flexible, hybrid working - remote or office-based working options
- Opportunity to shape an exciting new local engagement pilot.
- Be part of a collaborative, passionate and ambitious team making a real difference for people affected by breast cancer.
How to Apply:
Charity People is acting as a recruitment partner for this role. If you're an inspiring fundraiser and team leader, we'd love to hear from you.
Please get in touch with Ellen Drummond at Charity People as soon as possible with a copy of your CV to find out more.
First stage interviews: TBC
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Outreach Housing Support Worker
Salary Banding: £28,050.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract until 15th November 2026
Hours: Full Time, 37 Hours Per Week
Location: Welwyn Garden City / Hatfield, Hertfordshire- Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable young people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to young people in need of support.
How will you make a difference?
Yu will deliver a high-quality housing advice service to all young people, aged 18-24yrs, who require housing advice & confirmation of their realistic housing options working closely with colleagues and partners to ensure the effective engagement of young people who could be in crisis to prevent current or repeat homelessness.
The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.
What can we offer you?
- A supportive, knowledgeable team and organisation
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- An additional annual leave day on your Birthday
- Holiday Purchase Scheme
- Access to Blue Light discount card
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
What can you bring to the team?
- Candidates Must have a full clean driving license and use of own vehicle for business purposes
- Able to demonstrate an understanding of the problems facing homeless young people.
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive.
- General administrative skills (filling, record keeping and computer literacy)
- Ability to work effectively with a full and varied workload with conflicting deadlines.
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Excellent planning, organisational & time management skills
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)
- Have a flexible working approach to the needs of the service users.
- IT literacy including excel, word, teams and outlook
- Highly motivated with the ability to work using your own initiative and as part of a team
- Excellent interpersonal skills with the ability to build positive professional relationships.
- Ability to communicate clearly both verbally and in writing
- Willingness to work flexibly where required.
- A commitment to undertake training where required and an enthusiasm for new challenges and experiences.
If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can. Closing Date 13th October 2025.
To apply please go to our website and click the link for Outreach Housing Support Worker
Recruitment morning will be held on 22nd October 2025 and if successful there will be a personal interview stage held on a date to be confirmed.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
ISEAL is offering an exciting opportunity to work in a sustainability focused setting for a proactive and process-oriented individual with excellent attention to detail and a passion for good customer service. The role provides administrative, logistical, and communications support as part of the team dealing with all membership aspects, offering valuable exposure to a wide range of sustainability schemes. If you are looking to apply your existing administration skills to work in a customer facing role, this opportunity will provide you with excellent insight and access to a wide network.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. The Coordinator will support two crucial functions of the membership team. On the compliance side, the role will be the first point of contact for members, ensuring that member evaluations and associated tasks are coordinated effectively. On the services and prospecting side, the coordinator will engage with a diverse range of organisations working in sustainability, assisting in pitching and communicating clearly about the membership value, the application process and its requirements, as well as providing specialist services and support.
To be considered for this role, you will be highly organised with great attention to detail, be process oriented and committed to providing excellent customer service. You will enjoy working on a varied set of tasks related to different areas of the membership provision. Having gained a good level of work experience, you are familiar with process administration, customer service, and stakeholder communications. You have an interest in learning more about member compliance processes and service provision. This role is supported by two associate managers in the team.
Key responsibilities we will entrust you with:
Membership applications and compliance programme
- Deliver administrative tasks in the compliance programme and application process, including scheduling calls, sourcing and maintaining evaluator records of competence & conflict of interest
- Coordinate the application process for aspiring members, pre-assess completeness of applications, and provide process guidance and support throughout their application journey
- Coordinate independent external member evaluations and act as main point of contact, responding to enquiries
- Maintain and update the Salesforce Compliance portal (platform used to manage evaluations)
- Record and track data across various platforms, updating logs and content on the ISEAL website
- Coordinate information and produce reports / minutes in support of programme management, the ISEAL Membership Committee and strategic development of the compliance programme
- Contribute to systematic measurement and improvement of the compliance programme
Services and member prospecting
- Act as the first point of contact and respond to enquiries about ISEAL, services and membership
- Schedule and co-lead prospect calls, taking notes and supporting follow up actions
- Support to develop and maintain effective relationships with members and prospect members, as well as key stakeholders related to the compliance programme
- Use and continually improve record-keeping systems, tracking customer relationships on Salesforce and support member/customer prospecting processes
- Coordinate customer relationships related to the ISEAL Insight subscription package, including recruiting new customers and supporting existing relationships, tracking payments, and coordinating delivery of content
- Support delivery of ISEAL’s training courses, including coordinating promotions, registrations and event logistics
- Deliver administrative tasks to support ISEAL’s tailored services processes, including preparing service agreements on contract management system and managing payments
General
- Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements
- Provide ad hoc support to organisation-wide initiatives, if needs arise
- Liaise with colleagues at all levels across organisation
- Additional responsibilities as assigned by supervisors
Experience, Knowledge and Attribute
- Experience working or interning in a support/administrative role, ideally in an international NGO, professional or membership organisation
- Some experience in a role encompassing customer service, communications or sales, with a focus on high quality services
- Strong organisational skills, with some experience with supporting administration, meeting coordination, logistics, contracts etc.
- Strong attention to detail, with demonstrated experience with proof-reading and record management or similar
- Confidence in using digital tools and systems, with a proactive attitude to improvements
- Good time management and ability to organise multiple simultaneous tasks efficiently
- Excellent written & spoken English, with proven ability to write clearly and concisely
- Confidence in communicating with colleagues, customers and external partners, displaying professionalism in both online and in-person settings
- Ability to communicate and work effectively in a largely remote, international environment
- Ability to thrive in a dynamic work environment with changing projects and working with multiple reporting lines
- Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
- Interest in social, environmental, and economic sustainability
Additionally desirable
- Experience in a compliance related role
- Exposure to a professional sales environment
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial contract of one year with the possibility of extension
Working hours: Full time, 37.5 hours per week
Salary: £30,000 – 34,500 per annum, depending on experience (full time, 37.5 hours per week)
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake occasional international travel
Applications
Deadline for applications: 2 November 2025
Enquiries about the role can be directed to recruitment(@)isealalliance(.)org.
Please note we will not individually contact applicants unless they are shortlisted for interview. We do not accept application letters created by AI as we would like to hear from applicants in their own words.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): w/c 6-10 November
Pre-interview timed exercises (between 60 – 90 minutes from home): 12-17 November
Panel interviews (Teams or in person): w/c 17 November
Decision: by late November
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Office Support Assistant
Team:Fundraising, Communications, Retail & Reception
Reporting to Director of Fundraising, Communications, Retail
Hours: 30 hours per week
Period: Permanent Contract
Salary:£28000.00 Pro rata'd to 4 days a week
Full time, permanent contract, 4 days a week, 30 hours per week, 7.5 hrs per day, paying £28000.00 per annum (pro rata'd to 4 days a week). Fully office based role.
Are you looking for all round experience to work in a dynamic team in a Global Charity? An opportunity awaits the right candidate who can multi task to work in income processing, fundraising, digital/social media work and database use.
Mothers’ Union has 4 million members in 83 countries and our members have been empowering communities to combat poverty, speak up for social justice and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting. We are proud that through our 4 million members acting as volunteers we are able to understand and support in the region of 1 million people each year, giving them the skills and knowledge to transform their own lives for the better.
The Fundraising, Communications, Retail Team & Reception
The Team is responsible for fundraising for the charitable work of Mothers’ Union and for communicating our work internally and externally in various formats and media platforms, resourcing dioceses, building membership, and providing a first point of contact for all callers and visitors to Mothers’ Union.
The Role
The successful candidate will primarily work with the Fundraising, Communications, Retail Team and perform Reception duties.
This role is a permanent Contract, 4 days a week . The role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available.
Who we are looking for:
We’re looking for someone with great people and customer service skills, as well as drive, initiative and determination. You’ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver and a multi tasker always looking to improve.
Main Responsibilities
Reception Duties
- Ensure a high levels of customer service is always maintained.
- To ensure reception area is well-maintained, tidy and presentable at all times.
- Call handling and redirection.
- Greeting visitors; providing face to face information and signposting.
- Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location.
- To update the meeting rooms’ presentation notices and door signs as necessary.
- To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries.
- To receive visitors of Mary Sumner House tenants and informing the relevant tenant of visitor’s arrival.
- Ensure all visitors observe the necessary security and health & safety procedures, including the visitors log.
- Maintain building security by following safety procedures and controlling access via the reception desk.
- Receive, sort and distribute post/deliveries.
- Organise the mailing out of letters and parcels as required.
- To assist the Conference & House Co-ordinator and Conference Facilities Technician when needed.
- In the absence of the Conference & House Co-ordinator, to cover the bookings and administration of meeting rooms, liaise with the facilities team to ensure meeting rooms are set up as required and refreshments and a/v equipment are in place and operational.
- To provide general administrative and coordination support related to the building and teams across the organisation.
Membership/Supporter Care and Income Processing
- Be the first point of contact for retailby phone, letter or email and responding to these in a timely manner.
- Ensure high levels of customer service are always maintained.
- To acknowledge all fundraising income received from various sources (cheques, cash, online giving).
- To provide retail external fulfilment providers with information and support required to enable them to meet their fulfilment KPI of 1 to 3 working days, reporting any issues to the retail manager.
- To carry out retail administration duties including but not limited to the processing of all information relating to the organisational finance system.
Fundraising, Data and Database
- Support with the administration, booking, planning and delivery of income generating events.
- Produce materials to support community fundraising activity in line with agreed appeals and events.
- To work alongside the Database Manager to maintain the data architecture and quality of the database at all times.
General
- To manage the bookings diary for Mothers’ Union’s displays and banners.
- Provide administrative support to the Director of Fundraising, Communications and Retail around team meetings.
- To actively be involved in any projects undertaken by the team and contribute as required or directed by the Director of Fundraising, Communications and Retail.
- To contribute to team meetings and organisational priorities.
- To provide general administrative and coordination support related to the building and teams across the organisation.
Skills & Experience
- Experience of working within an office or customer service environment is essential.
- Experience of working with Excel is essential.
- Working within the Charity sector is desirable.
- Pleasant and efficient telephone manner. Ability to interact in a friendly and
- Personable manner with external clients, tenants and staff.
- Experience of working at a reception will be an advantage.
- Knowledge/experience of working in a conference facility and advantage.
- Good computer skills and of MS Office software, MS Outlook, Teams and Zoom.
- GCSE or equivalent passes in English and Mathematics.
Personal Attributes
- Ability to work largely self-directed and use initiative.
- Excellent interpersonal skills - ability to communicate efficiently, confidently and sensitively to a wide range of people both verbally & written.
- Good organizational skills – proven ability to effectively prioritise workloads and meet deadlines.
- Team player, flexible, enthusiastic.
- Reliable and punctual.
- An excellent team player.
- Prioritisation and time management.
- Able to demonstrate an understanding of the core values of the Mothers' Union.
Work Location
This role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 6.5%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The closing date for applications is 22 October 2025 . Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline.
We will start interviewing suitable candidates as we go along and reserve the right to close the advert before the deadline in the event we select a suitable candidate.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Mediator
Working Hours: 37 Hours per week
Salary: £28,050.00 - £30,090.00 per annum dependent on experience
Contract: Fixed Term Contract - 12 months - start date no later than January 2026 (Mat Cover)
Location: Hatfield Office/Hybrid - Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
We are looking for dedicated and passionate Mediator to join our team based in Hatfield!
How will you make a difference?
You provide a mediation service for 10 to 24 year olds and their families who are experiencing conflict, and support and empower them to find realistic solutions. This will include exploring innovative ways of working to ensure positive outcomes for young people and families.
The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.
What can we offer you?
- A supportive and inclusive work environment
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- Holiday purchase scheme
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash – A healthcare cash plan offering cash back on a range of healthcare related treatments including optical, dental and complementary treatments. Unlimited access to a 24/7 health and stress related helpline and discounted gym memberships.
What will you be doing?
- To undertake mediation with 10-24 year olds and their parents / main carers (including siblings and other family members) as appropriate across Hertfordshire
- To undertake short & longer term mediation sessions with young people and their families (including siblings and other family members) as appropriate.
- To work closely with hyh’s Advice and Information Workers and other referrers to engage families in the mediation process
- To chair and co-ordinate family meetings alongside the Advice & Information workers and co-ordinate and implement focused action plans to encourage families to find their own solutions / prevent family breakdown and homelessness.
What can you bring to the team?
- Able to demonstrate an understanding of the problems facing homeless young people.
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive.
- General administrative skills (filling, record keeping and computer literacy)
- Ability to work effectively with a full and varied workload with conflicting deadlines.
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Excellent planning, organisational & time management skills
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)
- Have a flexible working approach to the needs of the service users.
- IT literacy including excel, word, teams and outlook
- Highly motivated with the ability to work using your own initiative and as part of a team
- Excellent interpersonal skills with the ability to build positive professional relationships.
- Ability to communicate clearly both verbally and in writing
- Willingness to work flexibly where required.
- A commitment to undertake training where required and an enthusiasm for new challenges and experiences.
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can. Closing Date 13th October 2025.
To apply please go to our website and click the link for Mediator
Recruitment morning will be held on 22nd October 2025 that will involve a variety of group based and individual tasks following by a competency interview. and if successful there will be a personal interview stage held on a date to be confirmed.
Should you need any reasonable adjustments to support you through the recruitment day please confirm upon receipt of invitation.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations Coordinator provides essential administrative, financial, and scheduling support across RAP’s international operations. This position is responsible for maintaining contract and vendor documentation, supporting finance and accounting workflows, processing data and invoices, coordinating executive calendars, and assisting with general systems administration, including IT-related tasks. Reporting to the Director, Operations, the coordinator will work closely with the Finance, Development, People, and Executive teams to ensure internal systems and processes run smoothly and efficiently. The role requires strong attention to detail, high reliability, and the ability to manage multiple operational tasks in a distributed, multicultural environment.
ESSENTIAL FUNCTIONS
Contracts & Administrative Coordination
- Maintain and improve global contract databases for vendors, consultants, and partner organizations, ensuring templates, amendments, and signature processes are consistent and well-documented.
- Track deadlines, deliverables, and grants & contract renewal dates; flag follow-ups and support internal reviews.
- Assist with compliance documentation and liaise with legal or People Operations for contract-related questions.
Finance & Data Support
- Process invoices, expense reports, and vendor payment requests in coordination with the Accounting Manager.
- Support monthly reconciliations and internal tracking of budget codes, payment schedules, and audit trails.
- Enter and maintain clean, accurate data across RAP’s financial and operational platforms (e.g., Sage Intacct, Nexonia, Monday)
Scheduling & Executive Support
- Provide scheduling and administrative support to RAP’s Senior Leadership Team.
- Coordinate cross-time-zone meetings, recurring team check-ins, and board/committee calendar invites.
- Prepare agendas, take notes, and help ensure meetings are productive and well-structured.
General Operations & IT Liaison
- Assist with account creation, access issues, and user setup across platforms
- Partner with RAP’s IT vendor to triage tech issues, coordinate hardware/software purchases, and keep inventories updated. Support onboarding logistics, including device prep, new account setup, and tools orientation for new hires.
MINIMUM QUALIFICATIONS
- 3+ years of experience in an administrative, finance, operations, or executive support role.
- Profiles with backgrounds in nonprofit operations, executive assistance, virtual assistance, or operations analysis are a strong fit.
- Fluent in English; fluency or professional working proficiency in other global languages, particularly in French, highly valued.
- Familiarity with collaborative tools and systems such as Microsoft Office, SAGE Intacct, SharePoint, Monday, or similar. Experience managing scheduling or contracts workflows, especially across international time zones. Some exposure to finance or accounting processes (e.g., invoice processing, expense tracking, document management).
Why RAP?
We believe that great people power great work. RAP offers:
- Flexible, remote-first working arrangements
- A collaborative, multicultural, mission-aligned culture
- Competitive salary (GBP 30,000–40,000)
- Comprehensive benefits and generous paid leave
- Meaningful work with global impact
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Administrator
We are looking for an experienced Administrator to join the team.
Position: Project Administrator
Location: Huddersfield/ Hybrid
Hours: Part Time – 22 hours per week
Salary: £24,242.40 pro rata
Contract: Temporary until August 2027
Benefits: Include 26 days’ holiday, rising to 30 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns
Closing Date: 31st October 2025. Interviews will be taking place on a rolling basis so this role may close earlier than advertised.
The Role
You will be responsible for organising the logistics and administration of delivering projects and contracts within the project delivery team. This includes supporting customers on their journey through the Champions programmes, progress logging, financial administration and post-delivery evaluations.
Key duties include:
- Collate, update and maintain data and records
- Provide administrative support for the monitoring of organisational and contractual targets.
- Maintain and manage emails and outlook calendar
- Support the wider team with the co-ordination of the project
- Handle and answer incoming calls and emails about projects and contracts
- Maintaining regular contact with programme settings to ensure ongoing support and progression.
- Support the department in conducting post-delivery evaluations and assessing impact of delivery, reporting feedback to line manager.
- Work with Programme Early Years Advisors to update contact logs and records.
About You
You will have previous experience of general administration in a service / customer focussed environment with experience of team working, data collation, input, recording and processing. You will be comfortable using video conferencing technology and systems for processing payments and ideally have experience of customer care.
To apply please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.
The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.
You may also have experience in areas such as Admin, Administration, Administrator, Project Admin, Project Administration, Project Administrator, Project Coordinator, Project Support, Project Officer, Project Assistant, Customer Service, Customer Service Agent, Customer Service Executive, Customer Service Assistant. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Auditory Verbal UK (AVUK) is an award-winning charity that wants all deaf children to have the same opportunities in life as their hearing peers.
It supports deaf babies and children to learn to listen and speak with Auditory Verbal therapy and provides internationally accredited training in Auditory Verbal practice for health and education professionals. AVUK works to raise expectations and outcomes for deaf children and increase access to, as well as awareness and understanding of, Auditory Verbal therapy, with a clear mission to enable every family with a deaf child the opportunity to access Auditory Verbal therapy through publicly funded services close to where they live.
OVERVIEW
We are seeking a highly organised and proactive Executive Assistant to provide dedicated support to the CEO and Senior Management Team. This is a unique opportunity for someone looking to build on their business administration experience and take the next step in their career.
In this pivotal role, you’ll be at the heart of our organisation, supporting day-to-day operations, contributing to strategic initiatives, and ensuring the smooth execution of both administrative and project-related tasks. You’ll gain unparalleled access to all areas of the business, working closely with senior leaders and gaining exposure to corporate management policies, techniques, and decision-making processes.
This role offers:
- High-level autonomy and the chance to operate at board and senior management levels.
- Mentorship from the CEO, Director of Finance and Operations, and other senior leaders, providing insight into executive leadership and strategic planning.
- A dynamic, fast-paced environment where your critical thinking, problem-solving, and communication skills will be valued and developed.
- The opportunity to make a real impact while growing your professional capabilities and expanding your career horizons.
CONTRACT DETAILS
Location: Primarily remote with occasional working in London
Working Hours: Full-time (37.5 hours per week); compressed or part-time would be considered; flexible working fully supported; occasional evening work may be required
Contract Type: Fixed-term, 2 years
Salary: £35,000 per annum FTE depending on experience, plus benefits including 7% employer contribution to Group Pension Scheme
Holiday: 27 days (pro rata) plus Bank Holidays and 1 privilege day
Reporting To: CEO
KEY RESPONSIBILITIES
Executive Support
- Act as liaison between the CEO and internal and external stakeholders, drafting communications and ensuring clear, timely information flow; supporting scheduling of meetings and tracking of actions and, with support from the CRM Manager, ensuring key contacts and relationship data are accurately and securely maintained on the organisation’s central database.
- Coordinate meetings and agendas with the CEO, Director of Finance and Operations, Chair of the Board, and Board sub-committees; manage papers and follow-up actions.
- Organise external meetings, including venue liaison, room bookings, and travel arrangements.
- Provide administrative support to the Senior Management Team (SMT), including preparing reports, presentations, and other materials as required.
- Coordinate SMT and Programme Board meetings including compilation and circulation of agendas and supporting documents.
- Prepare regular status updates on project progress; maintain a record of agreed actions from meetings and liaise with team members to gather updates and ensure timely completion.
- Act as a point of contact between the Senior Management Team and working groups focused on Equity, Diversity & Inclusion and Well-being.
Board Support & Impact Reporting
- Support board-level processes by coordinating meeting logistics; prepare, compile and circulate materials including agendas, minutes, reports, and presentations;.
- Maintain accurate records of meetings including tracking and reporting on Board decisions and action items, ensuring timely follow-up and completion.
- Assist in developing and maintaining risk management and impact reporting frameworks and tools for the Trustee Board.
- Collect, analyse, and report on data related to AVUK’s strategic programme impact and outcomes.
Governance and Additional EA Support Duties
- Support the Director of Finance and Operations and Operations Manager to ensure AVUK’s legal obligations regarding governance, record-keeping and reporting requirements are maintained.
- Oversee office management and liaise with landlords at AVUK centres in London, Bicester, and flexible workspaces in Glasgow and Leeds.
- Manage special projects and initiatives as assigned by the CEO or Senior Management Team, including planning and execution.
These responsibilities are not exhaustive and will be reviewed, in consultation with the post-holder, from time-to-time and amended in light of the changing needs of the charity and experience and development of the post-holder.
PERSON SPECIFICATION
Essential:
- Proven experience as an Executive Assistant in a similar role, or in direct organisational management.
- Strong organisational and time management skills, with the ability to manage multiple priorities effectively.
- Excellent written and verbal communication skills, with a high level of attention to detail.
- High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to work independently and collaboratively within a team.
- Demonstrable discretion and ability to handle confidential information with professionalism.
Desirable:
- Familiarity with governance structures and impact reporting frameworks.
- Strong analytical and problem-solving skills.
- Experience in project management and coordinating cross-functional initiatives.
- Proficiency in Salesforce or other CRM platforms, including data logging, relationship mapping, and report generation.
- Knowledge of Microsoft tools (e.g., SharePoint, Teams, Planner) to support effective information sharing and action tracking across teams.
INSTRUCTIONS TO APPLICANTS
Anyone wishing to apply for this post should submit their CV along with a covering letter (max 2 pages) explaining what draws them to working for our charity and how they see their skills contributing to our work. Applications received after 9:00am on Monday 20 October 2025, will not be considered.Only candidates shortlisted for interview will be contacted.Interviews will take place via MS Teams.
Key Dates
Closing date for applications: Monday 20 October at 9:00am
Shortlisted candidates notified: Via email on or before Wednesday 22 October
Interviews: First Round: Tuesday 28 October, Second Round: w/c Monday 03 November
We use a blind recruitment system to ensure fairness. Personal details such as name, address, social media links, gender, ethnicity and educational institutions remain hidden until shortlisting is complete.
We believe that diversity brings strength to our organisation; we recognise and value the importance of lived experience and encourage people of all backgrounds and abilities to apply for this role.
Strictly no agencies.
The client requests no contact from agencies or media sales.