Contracts manager jobs

At Bookmark, our vision is simple yet powerful: we want every child to read. We believe in the transformative power of reading and the impact it has on children’s futures. Our flagship service is a volunteer-led reading programme; volunteers will read with students for two thirty-minute sessions weekly. We currently support over 150 schools with a volunteer network of around 1500 volunteers delivering over 40,000 reading sessions every year. Volunteers are the heart of our mission, helping us deliver our One-to-One Reading Programme. 

The Role 
As a Volunteer Support Executive, you’ll play a vital role in ensuring a positive, rewarding experience for our volunteers while helping us make a real difference in children’s lives. This is an extremely busy and varied role as we help prepare volunteers to deliver impactful sessions and support them in the booking process. 

As a Volunteer Support Executive, you will:

• Support volunteers at every stage of their journey, from application and onboarding to ongoing engagement. 
• Develop a thriving volunteer community, fostering satisfaction, retention, and collaboration. 
• Act as the primary point of contact, providing empathetic and effective support for volunteer inquiries. 
• Manage the recruitment pipeline for high volumes of volunteer applicants, ensuring all processes meet regulatory compliance requirements and uphold high standards of applicant quality.
• Drive continuous improvement by analysing feedback, refining processes, and enhancing the volunteer experience. 
• Collaborate across teams to ensure our volunteers are equipped to help children succeed. 

We’re seeking someone who is: 
 

• A natural communicator: Clear, confident, and empathetic in both verbal and written communication. 
• Organised and proactive: Capable of managing multiple tasks in a fast-paced environment. 
• Detail-oriented: A structured thinker with exceptional attention to detail. 
• Results-driven: Motivated to meet personal and team goals. 
• Adaptable: Flexible and curious with a positive, professional attitude. 
• Data-savvy: Comfortable working with systems like Microsoft Office (Outlook, Excel, Word) and analysing data to inform decisions. 

Bonus Points: 
 

• Experience with Salesforce or SharePoint. 
• Familiarity with safeguarding practices. 
• Background in high-volume customer service, recruitment, or call centres. 

Why Join Us? 
At Bookmark, you’ll be part of a mission-driven team passionate about changing lives. We offer: 

• A flexible, inclusive working environment that values work-life balance. 
• Opportunities to contribute your ideas and make a meaningful impact. 
• A chance to grow professionally while supporting a cause you’re passionate about. 

Location:​ Hybrid working with one day a week in Bookmark Head Office (SW1Y, 4LR).

Contract type:​ Permanent, part-time

Salary:​ £16,204.50 (£27,007.50 FTE)

Hours:​ 22.5 hours or three days a week (across Monday-Friday). We are open to working patterns including split days or working school hours, and this can be discussed at the interview stage. 

Deadline:​ 25th August 11:59pm

We are recruiting for a Head of Education and Content - an experienced project manager and resource designer who will oversee the development of education materials and teacher training content at The Politics Project. 

ABOUT THE POLITICS PROJECT

We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK. 

We also coordinate the Democracy Classroom network, a partnership between over 100 civil society organisations that supports young people to engage in elections. 

ABOUT THE ROLE

Working with schools, sixth forms and further education colleges, the Head of Education and Content will support them to prepare for the lowering of the voting age to 16 and to engage their students in elections and democratic education.

The post holder will design and adapt resources, practitioner training, events and activities as well as manage relationships with a variety of stakeholders across the further education and civil society sectors.

Working with the Director and the Head of Programmes, the post holder will:

• Collate, source and design learning resources for school and college teachers to use to support their students to engage in elections and democracy.

• Support, build and manage relationships with schools and colleges.

• Provide teachers and practitioners with training and e-learning around election and democratic education.

• Oversee evaluation and monitoring, producing reports where required. 

The job is based on a 16-month contract, with likely extension (including a 6-month probation period). 

The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required. This is a fast-paced role in a small but growing team.

Benefits:

• 30 days’ holiday plus Bank Holidays and three days of holiday between Christmas and New Year.

• Friendly and inclusive environment.

• Professional development opportunities, to upskill and train you.

• The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.

ABOUT YOU

You will have a passion for democratic engagement and experience of delivering democratic education. You will also have experience of the UK education sector and supporting teachers or practitioners.

You will be a self-starter, comfortable managing fast-paced projects with multiple stakeholders. You will have outstanding project management and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines. 

You will have experience of developing learning materials and training resources for schools and colleges and will have a clear eye for detail.

Above all, you will understand the needs of schools, sixth forms and further education colleges and the pressures they work under and be able to build relationships with teachers and support staff. You can network, negotiate, persuade, problem solve and be flexible to meet teacher and practitioner needs. You will have excellent communication skills, both written and spoken.

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

Other essential skills and knowledge:

• Knowledge of, and an interest in, UK politics.
• Understanding of the wider UK education system.
• IT literate. In particular, you can use Google office software.

We are particularly interested in hearing from applicants with experience in the UK Further Education sector. 

TO APPLY: 

To apply please submit a CV and a covering letter (maximum 500 words long) via Charity Job.

The closing date is 11:30pm, Wednesday 10th September 2025.

Initial interviews are planned for Wednesday 24th and Thursday 25th September.

Following a sustained period of professionalisation, including the introduction of improved financial and reporting systems, we are seeking an experienced and proactive Operations Lead to manage the day-to-day running of the organisation. This is a key role which requires a confident all-rounder who will ensure efficient operations while working closely with the Director to support strategic growth.

You will bring practical financial expertise and enjoy working with systems and spreadsheets. Comfortable collaborating across all levels—from bookkeeper and accountant to the Board of Trustees—you will lead finance, governance, HR, compliance, and organisational planning. Your work will ensure operations align with and support Outset’s mission and values.

You will oversee the financial management and timely payment of grants awarded to leading international public arts organisations. This includes monitoring grantee progress and ensuring funds are disbursed on milestone completion. The position also offers regular invitations to a wide range of art events across London, providing opportunities to engage with the contemporary arts scene and build relationships with key cultural stakeholders.

This is an exciting opportunity to play a central role in a dynamic organisation during a pivotal development phase, with visibility across all charity activities. We are seeking a hands-on, adaptable individual eager to contribute to the organisation’s growth. The role offers flexible hours and working patterns, with scope to shape and expand responsibilities over time.

Responsibilities

• Oversee financial administration, including bookkeeping, grant payments, cash flow, bank accounts (UK & USA), foreign exchange, and gift aid claims.
• Develop and monitor budgets with Director and Treasurer.
• Work with external bookkeeper and accountant on accounts and grant reporting.
• Maintain donor CRM, manage contracts, invoicing, and coordinate donor communications.
• Support donor cultivation, VIP access, and prepare briefings for Director and Trustees.
• Coordinate HR tasks such as recruitment, payroll, and expenses.
• Manage subscriptions for IT systems, business rates, rent, and insurance payments.
• Organise logistics for London-based artist residency award.
• Coordinate Board meetings, Trustee recruitment, and maintain legal and compliance documentation.
• Manage the American Friends of Outset 501(c) organisation, including scheduling and running Board meetings, overseeing finance and compliance processes, and holding relationships with key stakeholders.
• Support communications, organisational announcements, and strategic development with the Director.

Person Specification

Essential:

• Experience in an operations or management role, preferably in a charity context.
• Strong organisational, financial, and project management skills.
• Knowledge of UK charity governance and compliance requirements.
• Confidence with financial systems, budgets, and reporting.
• Excellent communication and interpersonal skills.
• Ability to balance strategic thinking with hands-on delivery.
• A collaborative, flexible, and problem-solving mind-set.

Desirable:

• Professional qualifications are desirable but not required.
• Experience liaising with international donors.
• Experience working with a small team or start-up environment.
• Familiarity with or experience of a fundraising context.
• Interest in and passion for the arts.

Working pattern: 21 hours 45 minutes per week, hours worked between 8am-6pm Mon-Fri. There's scope to adapt the working pattern to suit you but some hours must be worked on a Friday to ensure there's sufficient cover in place within the team.

The role:  We’re looking for an exceptionally organised, superstar administrator to provide admin support across the charity, with a particular focus on operational, recruitment and HR admin. It’s a varied role in which you’ll interact with everyone involved in the charity, from the CEO to potential job candidates.

We’re looking for someone who will get stuck in and enjoy making a real difference by improving processes as they go along. This role has come about to provide additional resource as the operations manager heads away on maternity leave.

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. Brake provides trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one and campaigns tirelessly for positive change to prevent future collisions and save lives. This isn’t your average admin role because your impressive organisational skills will have a direct impact on making all teams within the charity run more efficiently, ultimately enabling the charity to achieve more.

What we offer:

• A generous 35 days of annual leave (including bank holidays and mandatory 3-day end of year shutdown) pro-rata for part-time
• Birthday day off (which you can take when you choose)
• Flexible working
• Enhanced sick pay and compassionate leave
• Death in service benefit
• Pension
• Employee Assistance Programme
• A rewarding role with purpose
• Be part of a skilled, friendly team with an engaged Board of Trustees

Who we're looking for

You will be a highly organised and capable admin whizz, with experience working in a UK charity. You will bring strong IT skills and an aptitude for picking up new systems, combined with excellent people skills as you’ll be speaking to potential job candidates and acting as an ambassador for the charity.

Essential Requirements:

• Must be based in the UK.
• At least 2 years of administrative experience.
• Experience working in the UK charity sector.
• Excellent organisational skills with the ability to prioritise a varied workload, working both proactively and reactively when required.
• Meticulous attention to detail and collaborative approach.
• Confidence and competence in utilising modern office, communications and IT skills in the Microsoft Office Suite.
• Works with discretion and complete integrity when handling sensitive information.
• Self-motivated to work remotely.
• Has strong interpersonal skills. Establishes straightforward and positive relationships with people and is a team player.

Desirable skills or experience:

• Proficiency with Donorfy CRM, Slack, Sharepoint sites and Monday dot com (training will be provided if not)
• Previous exposure to recruitment.
• Experience preparing accurate HR documentation.
• Good knowledge of GDPR compliance and data protection best practice. 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We encourage cover letters in alternative formats such as videos or presentations, these can be sent directly through to our recruitment inbox.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.

Position: Peer Support Worker – Neuro Diversity
Contract Length: Permanent
Hours: 15 hours per week (over 2 days)
Salary: Band 3 - £24,071 per annum pro rata |
Base: Living Well – Community Venues across Salford  

About Us

Since 1972, Mind in Salford has been providing mental health and wellbeing support to the local community, working to reduce mental health stigma. Mind in Salford is an independent charity and we are very proud to be affiliated with the Mind federation.

About the Living Well service:
Living Well is a joint service run by Greater Manchester Mental Health Trust and VCSE partners in Salford. We are dedicated to providing comprehensive and compassionate support for individuals facing mental health challenges.

We believe in the power of peer support and are looking for a passionate and empathic person to join our multi-disciplinary team as a Peer Support Worker.

Role Overview:
We are looking to recruit a Peer Support Worker who will specialise in working with clients who are neuro diverse as part of a multi-disciplinary mental health team approach. You will play a vital role in providing practical, emotional, and peer-based support to clients of Living Well. Using your lived experience and recovery journey, you will work alongside other professionals to empower individuals to manage and improve their mental well-being, guiding them through their recovery process in a non-judgmental and supportive manner.

Key Duties:

• Participate in Multi-Disciplinary Team (MDT) meetings.
• Work alongside fellow professionals
• To provide service users with structured 1:1 mentoring support,
• Utilise IT systems to record outcomes and share information
• Record sessions in the agreed format and in line with Living Well policies
• To attend individual case reviews and individual / group supervision, consistently reflecting and enhancing skills/knowledge
• Report any concerns about service users immediately to the Lived Experience Manager
• To cooperate with Lived Experience Manager, to work safely, to comply with health and safety instructions and information.

Closing date: 5pm on Friday 22nd August 2025.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Mind in Salford is an equal opportunity employer. We welcome and encourage applications from individuals of all backgrounds, including those with disabilities and those from marginalized and underrepresented groups.

No agencies please.

Join the award-winning Independent Society of Musicians in Central London as Director of Legal Services
Full Time and Permanent – Circa £70K depending on experience

The award-winning ISM is the dynamic, change making professional body representing musicians. With a current membership of over 11,000, the ISM is known for its legal support to its members covering a range of issues from intellectual property and employment disputes to contracts. We are also known for our campaigning work on issues from discrimination to Brexit and AI which can cross over into legal services.

The ISM is now looking for a Director of Legal Services to manage a critical part of how we support our members: namely our legal services. You will be managing our brilliant in-house team of lawyers as well as our external associated suppliers. You will also advise the ISM on business related legal issues, ensure policies and procedures are kept up to date and work closely with the External Affairs team particularly on areas which have a legal element such as the Employment Rights Bill.

The provision of legal advice to our members is a core part of what the ISM offers and it is vital that we deliver gold standard legal services, responding to the needs of our professional musician membership. You will be an excellent but practical lawyer able to manage a great team as well as suppliers and contractors. You will be proactive with strong problem-solving skills, great drafting and oral skills, keen attention to detail and good emotional intelligence.

You will be joining a professional staff team who are based in Bayswater, London. The role is full time, of which at least three days will be in the office.

For a full job description for this role please visit the vacancy section of the ISM's website where you will also find details of where to send your CV and covering letter.

Closing date is Monday 18th August at 9.30am. Interviews will take place face- to-face and applications generated by AI will not be considered.

Job Title: Housing Officer

Salary: £34,298 - £38,109 per annum. Dependent on skills and experience

Hours: Full time (35 hours per week)

Location: Mainly home based while covering a patch in Aylesbury, Oxford and the surrounding villages in Buckinghamshire. There is a requirement to travel and to visit the regional office for 121’s and Team meetings.  This patch would ideally suit someone living in or around Aylesbury

Benefits: 25 days leave, plus bank holidays and an additional 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.

About us

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We own and manage homes in rural and urban locations, and we are England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities 

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

About the role

As one of our Housing Officers you will be responsible for delivering housing services directly to the residents on your patch reporting into a Housing Team Leader. You will deliver a full range of tenancy and estate services, including:

• Allocations
• Managing rent arrears
• Managing cleaning and grounds maintenance services
• Undertaking health and safety inspections
• Managing antisocial behaviour
• Dealing with a wide range of other tenancy enquiries and issues.

In this role, no two days are the same and you will have a real impact on people’s lives. 

It’s a great opportunity for someone who has housing management experience and wants to take on a fully generic housing management role.

For more information on the role, please see the attached Job Description.

About you

You will need to be customer focussed and enjoy getting out and about meeting our residents. You will be self-motivated and be able to manage your own time effectively.

As this role is home based, you will need to be able to work under minimal supervision.

You will be organised, have an eye for detail and enjoy ‘getting stuck in’ to resolve resident issues, working in partnership with Hastoe colleagues and external organisations.

You will need to be able to drive and have access to your own vehicle as all our Housing Officers cover their own geographical area.

You will be as committed as we are in developing you in the role with access to training and career development. You’ll also need:

• Housing Management experience 
• Strong communication and interpersonal skills
• Problem solving skills and the ability to handle challenging situations
• Experience of managing a diverse workload and effective task prioritisation
• Ability to understand and implement accurate legal documentation and applicable legislation.

Benefits provided

Annual Leave:  Starting at 25 days, plus bank holiday and an addtional 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level plus 2%, up to a maximum of 8%.

Other benefits include:

• Flexible working opportunities.
• Annual leave increasing with length of service up to a maximum of 28 days (pro rata for part time employees).
• Discounts for local shops, restaurants and gym membership.
• Cycle and Car Leasing Scheme.
• Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
• Health Cash Plan (a type of health insurance).
• 3 x Life Assurance from day 1, for all pension holders. 
• A supportive working environment with ongoing learning and development opportunities.
• Long Service awards.

A personal note from Claire Owen, your hiring manager:

“Working in the Housing team is great because no two days are the same, this role is a great opportunity to join an amazing team and organisation where you will be fully support to develop and progress your career.”

This post is subject to background checks. For more information on this, please see the advert on our Careers Page.

Head of Finance

Brain Research UK are seeking a Head of Finance to oversee the finance function and participate in the development of this evolving charity.

About us

Brain Research UK (BRUK) funds world-class research to discover the causes, develop new treatments and improve the lives of all those who are affected by neurological conditions.

The brain is the most complex organ in our body. It weighs just 3lb, yet it controls our emotions, senses and actions. Every single one of them. It is how we process the world around us. So when it breaks down, we break down. It doesn’t have to be this way.

There are hundreds of neurological conditions. We fund the best research to discover the causes, develop new treatments and improve the lives of those affected. We inspire scientists and families to come together, side by side, stride by stride.

We are an agile organisation operating with a small staff base to deliver far reaching impact.

The role

Effective financial management is central to our strategy and operating model. The Finance Manager will be crucial in determining how we manage our finances, resources and operations whilst embedding a culture of financial efficiency and effective controls.

Reporting directly to the CEO, the Head of Finance will lead on financial matters and be expected to provide critical financial information, insightful analysis and timely reporting to facilitate the growth of the Charity.

The role is standalone but working within a closeknit team. It with therefore have a degree of autonomy but will be expected to contribute to the wider development of the Charity. This is a pivotal appointment within the Charity and will provide some broad exposure to the Board and Investment Committee.

We are therefore seeking a dynamic qualified accountant who has had wide exposure to financial reporting and processes, preferably within a fundraising Charity. Being a financial ‘all rounder’, there is a real opportunity to contribute to the way the Charity operates by instilling sound financial operations and providing meaningful financial reporting. The role provides an opportunity to lead the finance function and will suit a progressive accountant looking for this kind of responsibility.

We would therefore be looking for an individual that has demonstrable experience in operating financial functions and has the personality to fit within a charity that works collaboratively. 

ADOBE CAMPAIGN SPECIALIST

Salary: £50,000 - £56,000 per annum

Reports to: Senior Marketing Data Manager

Department: Marketing, Fundraising and Engagement

Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)

Employment type: 18 month fixed-term contract

Working hours: 35 hours per week

Closing date: Tuesday 26 August 2025, 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.

We have an exciting opportunity for you to join us as an Adobe Campaign Specialist. We are looking for an expert Adobe user, who has strong experience building and executing marketing campaigns using Adobe Campaign.

The role will work closely with stakeholders across MFE, supporting campaign build and driving improvements to support business requirements. You will play a key role to ensure campaigns are delivered accurately, on time and effectively. You will need a data analytical mindset and ability to work collaboratively, suggesting and contributing to campaign ideas with ease.

What will I be doing?

• Providing expertise in the design and implementation of CRUK campaigns in Adobe

• Developing, implementing, and managing data workflows using Adobe Campaign, ensuring campaigns are automated where possible, optimised, and data-driven

• Building trigger-based journeys, integrating data points for timely and effective communications

• Working closely with the Product Manager to ensure appropriate processes and controls are in place for effective and efficient working

• Supporting the end-to-end data selection process ensuring ways of working are validated, captured and subsequently error free

• Maintaining a thorough understanding of marketing strategy and advising campaign managers on data selections, ensuring that all groups of supporters are considered appropriately and that we are maximising the value of our contactable base

• Mentoring the Data Selections Executive, guiding and upskilling them to deliver accurate selections in Adobe Campaign

• Working closely with the matrix team to explore and exploit Adobe Campaign capabilities.

What skills are you looking for?

• Proven track record at working with Adobe Campaign to a highly proficient level

• Good knowledge of the technical configuration of Adobe Campaign

• Significant experience of complex data selection methodology gained in a marketing environment

• Proven ability of building positive working relationships and influencing others

• Excellent attention to detail

• Experience of managing own and others' workloads

• Strong team player with the ability to build effective working relationships and coach junior team members

• Strong communication skills combined with strong levels of interpersonal and negotiation skills

• Logical approach to solving complex problems

• Able to balance multiple campaign builds and deadlines simultaneously - highly organised with great time management

• A good knowledge of fundraising and marketing regulatory frameworks.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We review pay annually and aim to recognise individual performance and achievements.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview.

Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

ISEAL is offering an exciting opportunity for a proactive and well-organised individual looking to start a career in the sustainability sector. The role works across two important organisational areas, gaining valuable exposure to ISEAL’s approach to catalysing global efforts to advance on critical social and economic sustainability issues. If you are looking to apply your existing administration and/or customer service skills in sustainability and gain experience across a range of activities, this position will provide you with some excellent insights and networks that will benefit your progress. 

The Assistant will play a key role in ISEAL´s team, providing assistance to two managers to ensure efficient administration of their respective work areas - membership and operations. In the operations team, the successful candidate will get involved in the processes of running an international not for profit organisation, while also supporting the membership team in high quality member communications and data management.

To be considered for this role, you will need to be well-organised with great attention to detail and an excellent ability to follow up agreed tasks. Working efficiently and reliably under direction, you have a friendly and professional demeanour and are comfortable in your communications and interactions with colleagues and external stakeholders. You enjoy working on a varied and changing set of tasks to support the implementation of a project or a collaborative group process.  You have a natural aptitude with IT systems and data and enjoy helping others get the most out of them. Having worked on data analysis before would be a real bonus.

Please note that to fulfil the operations support tasks effectively, the postholder will be required to be present in the office on at least 2 days per week.

The key responsibilities we entrust you with

Operations Support

• Guide and assist ISEAL staff in using software tools effectively by leading inductions, writing guidance, sharing best practice, providing training and trouble-shooting issues that arise
• Manage IT equipment and liaise with external IT support
• Facilitate internal communications by supporting regular and ad hoc staff meetings
• Work closely with Senior Manager Operations on improvement projects, including leading smaller projects
• Assist in promoting best practice in use of IT, communications and knowledge management systems across the organisation and suggest and help implement improvements
• Support management of ISEAL’s office space in London, including liaising with landlord and ensuring office works well for staff
• Lead on procurement of items needed for smooth running of office, for staff leading events and equipment for staff home offices
• Participate actively in team and organisational planning and activities
• Participate in internal staff management processes such as performance reviews, supervisory meetings, etc.

Member communications

• Gather and prepare content for member mailings, including our monthly member-only newsletter, the ISEAL Insider
• Maintain the internal Mailchimp schedule, liaising with staff in the Communications team to plan and schedule mailings effectively
• Support other ISEAL teams to communicate appropriately with members through our different channels and mailing lists, checking for adherence to brand guidelines
• Support the Membership Coordinator and Membership Manager with drafting blogs, news items, and group posts to share updates with members via the ISEAL Platform
• With the Membership Coordinator, regularly review content on the ISEAL Platform to ensure it remains accurate and up to date, liaising with other teams where necessary

Monitoring our membership programme

• Regularly collect data to help monitor our member communications, engagement with member-only events, and use of the ISEAL Platform
• Create and update quarterly reports and dashboards to help identify and communicate key trends and inform improvements
• Support the Membership Manager with the preparation of quarterly and annual engagement reports to send to members
• Deliver administrative processes that underpin member relationship management and track member engagement, including maintenance of member records within Salesforce

Other

• Provide occasional support for member-only Zoom webinars and at in-person events
• Be a collaborative and effective member of both the Membership and Operations teams, liaising with colleagues at all levels across the organisation where needed
• Support the Membership Manager and Membership Coordinator on member engagement projects

Experience, Knowledge and Attributes

• Experience working or interning in a support/administrative or customer service/communications role, ideally in international NGO, professional or membership organisation
• Enthusiasm for using data to drive customer engagement and aptitude for working with data, ideally some experience in extracting and working with analytical information
• Good organisational and time management and ability to organise multiple simultaneous tasks efficiently and establish priorities
• Ability to communicate confidently and sensitively with a diverse global community
• Proficient written and spoken English
• Proficient IT skills, familiarity with virtual meeting tools (e.g. Teams, Zoom, etc.) and the use of contact management databases (e.g. Salesforce) and MS Office (especially Excel), as well as a demonstrable willingness to learn new tools and systems
• Experience using CRM systems, e.g. Salesforce
• Ability to communicate and work in a dynamic, international work environment and working with multiple managers
• Interest in and some understanding of sustainability issues

Additionally desirable

• Previous experience with support for IT systems and users
• Experience using Salesforce CRM
• Experience of using email marketing platforms such as Mailchimp, website content management systems, and/or Google Analytics 4

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Well-being, Creativity and Celebration.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum number of days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is an initial contract of one year with the possibility of extension

Salary:   £28,800-£31,800 p.a. depending on experience (full time, 37.5 hours per week)

Location: London is the preferred location, and a presence in the office is required at least two days per week. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

How to apply

Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.

Deadline for applications is 31 August 2025

Please note that we will only contact shortlisted applicants.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): 9-11 September

Pre-interview timed exercises (between 60 – 90 minutes from home): 13-15 September

Panel interviews (Teams): w/c 22 September

Decision: by 30 September

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

Purpose: The Fundraising and Admin Officer is responsible for delivering key administrative and fundraising activities that support the achievement of Vision Action’s income generation targets. The postholder will take a lead role in researching and applying to smaller trusts and foundations, while contributing to the development of larger funding proposals as needed. They will also support the coordination of fundraising campaigns and events, maintain the prospect pipeline, and identify new fundraising opportunities. Working closely with the Fundraising Manager, this role contributes to the effective functioning of the fundraising team and plays an important part in fostering a collaborative, impact-driven organisational culture.

KEY AREAS:

- FUNDRAISING (80% of time)
Trusts & Foundations and Prospect Research

• Lead on the development and submission of applications to smaller trusts and foundations (up to £25,000), including drafting proposals, tracking deadlines, and updating the pipeline.
• Maintain and update the pipeline of prospective donors across income streams (trusts, corporates, government, and institutions).
• Conduct desk research into comparable organisations, donor trends, and partnership opportunities.

Appeals & Campaigns

• Support the coordination of Vision Action’s seasonal and thematic fundraising appeals (e.g. World Sight Day, Christmas, Summer).
• Lead on the planning and delivery of smaller appeals, including supporter follow-up, donor profiling, and managing campaign logistics.
• Log donor information and engagement history accurately in Donorfy CRM.
• Support the development of appeal-related materials in collaboration with the Fundraising Manager and Communications Officer.

Events & Community Fundraising

• Support the planning, recruitment, and delivery of fundraising events such as the London Marathon and other sporting and challenge events.
• Provide guidance and logistical support to individuals, volunteers, schools, and community groups running their own fundraising events.
• Represent Vision Action at relevant fundraising and community events, acting as an ambassador for the organisation.

Donor Stewardship & Relationship Management

• Support the stewardship and cultivation of individual donors, sponsors, and prospects through phone, email, and written communication.
• Assist in developing supporter journeys for regular givers and community fundraisers.
• Process thank you letters and acknowledgements using Donorfy.
• Manage day-to-day donor enquiries via the fundraising inbox and phone line, ensuring timely and professional responses.

Data Management & Reporting

• Maintain accurate donor records and fundraising data using Donorfy CRM.
• Produce donor and campaign performance reports as required.
• Support with administrative tasks related to fundraising compliance, filing, and data security.

- COMMUNICATION SUPPORT (20% of time)
Digital Media Marketing and Engagement

• Support efforts to grow Vision Action’s digital presence by creating engaging content for social media platforms, ensuring consistent and compelling storytelling aligned with our mission.
• Support membership relationship stewardship by developing regular updates, thank-you messages, and creative engagement campaigns to nurture and retain supporters.
• Assist in the design and production of quarterly progress reports, collaborating with colleagues across Vision Action to curate stories, impact data, and visuals that resonate with donors and partners.
• Update and maintain website content to ensure it remains current, accurate, and reflective of organisational priorities, campaigns, and news.
• Attend relevant internal and external events or meetings to capture content, live-post updates, and strengthen Vision Action’s online visibility and supporter engagement.

Administrative Support and Organisational Culture

• Provide targeted administrative support to the Fundraising & Communications team, including managing the Fundraising inbox, logging and responding to supporter enquiries, and ensuring timely follow-ups.
• Help maintain well-organised digital filing systems (e.g. SharePoint) for communications assets, membership materials, and donor stewardship documents.
• Support cross-departmental initiatives by contributing communications materials and ensuring alignment of messaging across teams.
• Actively contribute to a positive, collaborative, and inclusive working culture, bringing creativity and enthusiasm to team meetings and organisational activities.

Please note:

• This role includes some out of hours working e.g. evenings and weekends to support events, agreed in advance with Line Manager and eligible for Time Off in Lieu
• The role works with many different cultures and religions and work may span between different time zones.

PERSON SPECIFICATION

This is a varied and forward-facing role within a small and busy team. You will bring enthusiasm, attention to detail, strong organisational skills, and the confidence to engage with supporters, donors, and colleagues. You will be comfortable working independently on routine tasks while also contributing creatively to campaigns and events.

Essential

• At least 3 years of experience in a fundraising, administration, or supporter-facing role
• Strong inter-personal and communication skills (face-to-face, phone, and email)
• Excellent organisational and time management skills; ability to manage multiple priorities and meet deadlines
• Confident written skills, with experience drafting letters, emails, or fundraising materials
• Strong IT skills, including use of Microsoft Office and confidence working across digital platforms
• Ability to work well both independently and as part of a small, collaborative team
• Understanding of or interest in trust and foundation fundraising
• Basic knowledge of digital marketing or social media engagement (e.g., Facebook, LinkedIn, Twitter)

Desirable

• Experience of using a CRM system to manage supporter or customer relationships (Donorfy or similar)
• Experience supporting or delivering fundraising activities or events
• Familiarity with design tools (e.g., Canva, Adobe) and/or email marketing tools (e.g., Mailchimp)
• Understanding of the UK charity sector and/or international development
• Confidence in presenting or representing an organisation externally
• Willingness to work occasional evenings or weekends for events
• Degree or equivalent qualification

This is an opportunity to join Refuge as a Health IGVA supporting women and children who are impacted by different strands of Violence Against Women and Girls (VAWG). You will work closely with victims of VAWG from the point of crisis, to provide high quality independent advocacy and support to survivors of VAWG at the highest risk and their children.

The Health IGVA will train and provide ongoing support to GP practices and other health professionals and providers to enable primary and secondary care staff to be able to effectively talk to their patients about gender based abuse and different strands of Violence Against Women and Girls (VAWG): including Domestic abuse and violence (physical, sexual, emotional,  psychological, economic or tech abuse)​​, Sexual Violence (Rape and sexual assault​)​, Stalking and harassment ​, Sexual exploitation ​​(including women working in sex industry and Child Sexual Exploitation)​​, Female genital mutilation (FGM)​/cutting , Forced marriage​​, So-called ‘honour’-based abuse, provide early identification and offer appropriate care pathways for survivors of all genders, aged 16 years and over and their children, living, working or/and studying in Lambeth.

The post holder will work in partnership with the local Integrated Care Board (ICB) and the Gaia Service Manager to proactively develop and maintain links with health providers in the local area and build links with health professionals and support agencies. 

The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support.

The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 4 September 2025

Interview Date: 18 and 19 September 2025

We are looking for a dynamic and enthusiastic retail professional to lead our extensive operation and experienced teams. You will drive performance, develop managers and nuture our growing volunteer base.

Some of the key responsibilities are:

• Use a commercially focused approach to continually maximise opportunities and drive income.
• To significantly grow and develop the online retail offer.
• To provide leadership, direction and coaching to a large team of staff.
• Ability to travel independently across Coventry and Warwickshire.
• Weekend working on a routine basis and able to respond to out of hours emergencies.

Essential criteria include:

• Full driving licence and access to own transport for work purposes.

We are looking for a Sector Development Lead to drive growth and impact in the primary education sector at a pivotal moment for the Leadership Skills Foundation.

This newly created role comes at an exciting time: we’re expanding our programmes, deepening partnerships, and rolling out a refreshed brand. You’ll play a key role in helping us reach more young people and maximise our impact.

As Sector Development Lead, you’ll lead income generation and customer growth in the primary sector. From designing integrated sales and marketing strategies to delivering outreach and events, you’ll champion our offer and act as a trusted sector voice - shaping offers that meet the needs of schools, empower learners, and delight our customers.

We’re seeking someone with experience in sales, sector development, or programme growth, with a proven ability to achieve ambitious targets. You’ll bring creativity and confidence in delivering outreach campaigns across both digital and in-person channels, underpinned by a strong understanding of the UK education system, particularly with insight into the primary sector.

Thriving on building relationships and influencing stakeholders, you’ll use data and insights to inform decisions and adapt approaches. Alongside these skills, you’ll be a collaborative team player and a compelling storyteller, able to balance strategic thinking with hands-on delivery as well as passion for creating meaningful opportunities for young people.

If you’re an experienced development professional who thrives on spotting opportunities and delivering results, we’d love to hear from you.

Role purpose:

1. Drive the growth of the primary education sector, leading on centre acquisition, income generation, and customer experience.

2. Develop and deliver integrated sales and marketing strategies, including digital lead generation, network development, key segment outreach, and data-led campaign planning.

3. Act as the sector lead, using insight to shape positioning, monitor market maturity, and influence internal and external strategy for long-term impact.

 Key responsibilities:

Planning

• Shape and deliver the Primary Sector Development Plan.

Sales & growth delivery

• Drive income and centre growth targets across all relevant programmes.
• Develop tailored acquisition and conversion strategies by segment, including cold outreach, warm lead nurture, events, and campaigns.
• Track and report against sector income targets, centre growth metrics, lead conversions, and ROI using dashboards and data analysis.

Marketing and lead generation

• Design and test sector-wide digital campaigns in collaboration with marketing teams and, where relevant, external agencies.
• Manage audience segmentation, personalised journeys, email marketing, and paid social media campaigns targeting school leaders, MATs, and parents.
• Plan and deliver events related to the Primary sector and represent the organisation externally when required.
• Contribute towards content strategy across case studies, impact stories, webinars, and sector PR/editorial opportunities as required.

Customer Experience (CX) & retention

• Lead on sector-specific centre onboarding, retention strategies, and cross-sell pathways.
• Be responsible for mapping and reviewing the customer journey, reducing friction for customers, and removing internal barriers.
• Develop Customer Experience led comms plans to ensure consistent, high-quality touchpoints that support relationship building and long-term value.

Collaborate across teams and support innovation

• Contribute to team planning meetings, training sessions, and department-wide initiatives.
• Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
• Be an engaged member of the Engagement and Marketing Directorate and carry out any other reasonable duties as requested by the Head of Business Development. 

Skills, experience, and knowledge

Essential 

• Proven experience leading sales, sector development, or programme growth.
• Experience in designing and delivering multi-channel marketing or outreach plans, ideally across digital and in-person formats.
• Demonstrable success in achieving income and acquisition targets within a complex stakeholder environment.
• An understanding of education systems in the UK, particularly the primary sector.
• Experience of working on your own initiative, taking a pro-active approach to your work.
• Strong communication and interpersonal skills.
• High level of presentation skills to external stakeholders.
• Experience of data management and analysing insight to inform decision making.
• An ability to network, influence and build relationships with key stakeholders and customers.
• Collaborative mindset with the ability to build strong working relationships across teams
• Ability to use Microsoft Office programmes comprehensively to support customer interaction and information presentation.
• An ability to prioritise your workload and focus on importance of tasks.

Desired

• Experience with campaign management tools and marketing platforms (e.g., HubSpot, Mailchimp, Google Ads, LinkedIn Campaign Manager).
• Experience working directly with or selling into primary schools, MATs, or local authorities.
• Strong understanding of the UK primary education landscape, including MATs, independent schools, and local authority priorities.
• Understanding of education inspectorate frameworks, and how they impact school decision-making.
• An understanding of awarding body function and responsibilities.