Coo Jobs

About Us

My Black Dog is an online peer to peer charity that supports people who are struggling with their mental health. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people in the UK face. As we continue to grow and expand our reach, we are seeking a dynamic and experienced Community and People Manager with a background in HR, administration and people supervision and support.

Position Overview

As a people professional, you will develop initiatives across the charity’s volunteer base to ensure a positive and educational programme for volunteer development. You will provide organised and effective onboarding and training processes to engage and retain volunteers, and volunteer leaders and mentors, ensuring they thrive at My Black Dog. You will organise initiatives and volunteer events that foster positive volunteer engagement nationwide. All Volunteers at My Black Dog have lived experience of mental health challenges. Ensuring the wellbeing of volunteers as they deliver our web-chat service to Guests, is an important part of this role. You will work with volunteers on both a collective and individual basis to ensure they feel supported.

 Who are we looking for? 

We are seeking a motivated, experienced and enthusiastic individual who is looking to develop their HR career. You will be a people person, committed to delivering excellent customer service for our guests and be able to work and communicate well with different individuals and internal teams.

You will work collaboratively with the CEO and COO to ensure an excellent, nurturing environment for volunteers and assisting the SMT with general administrative duties.

Responsibilities:

• To be primary contact for all volunteers, providing support and assistance, dealing with all enquiries from start to successful completion, escalating when necessary.
• To manage the process of volunteer recruitment using the charity’s database to manage the volunteer pipeline, from application, to selection and training and retention.
• Develop My Black Dog’s understanding of trauma-informed practice through briefings, training & support to volunteers
• To support volunteer leaders and mentors with training, guidance and structure for their roles through meetings, feedback and group sessions. 
• To implement a high-quality volunteer training programme for regular volunteer roles, including: organisation of a training schedule, facilitation of training and reviewing training processes and facilitation
• To deliver guidance and training to support volunteers
• To manage volunteer and guest enquiries and feedback.
• Ensure volunteers have access to adequate support services and resources during their volunteering.
• Drop into shifts to remain present and interact with volunteers.
• Provide debriefing for all volunteers outside of their shift hours.
• Facilitating regular feedback from volunteers

Administration:

• To support CEO and COO with administration both in relation to the management of volunteers within the organisation and for the Charity’s general administration
• Manage all volunteer paperwork and records
• Arrange staff and volunteer DBS checks
• Arrange meetings and co-ordinate diaries for the Senior Management Team
• Manage all correspondence to volunteers

Qualifications & Experience

• Proven HR knowledge and expertise
• An understanding of, and positive attitude towards, mental and physical health; community and social inclusion; and a strength and assets-based approach to engaging participants
• Confident communication with people at all levels, with a style that is clear, engaging, supportive and collaborative whilst at times of challenge can hold your own.

Required experience

• 3+ years’ experience in a HR role
• Experience in providing psychological safety in a work culture 

Preferred experience

• CIPD qualified

Skills

• Experience in applying a pragmatic approach to providing HR risk-based solutions to difficult issues that arise within challenging situations
• Good analytical and problem-solving skills
• Emotional resilience when dealing with challenging issues

The purpose of your role

We are looking for a personal assistant with some previous experience, who is keen to support Police Now’s mission of community transformation and culture change in policing, and to undertake a meaningful role supporting the executive leadership team in a busy, agile and ambitious organisation. 

Police Now’s executive leadership team currently includes the Chief Executive Officer, Chief Operating Officer, Chief Marketing Officer and Programmes Director. Together, the Executive is responsible for the organisation’s overall health and success and is accountable to the board of trustees. 

This role will work both independently and collaboratively to ensure that the executive team works efficiently and effectively. This will primarily be achieved via swift and thoughtful diary management, meeting support (for example, taking minutes of formal meetings and actions from informal ones), management of email inboxes, drafting and responding to correspondence, and similar administrative and support duties. Over time, there are opportunities to develop and add additional activities and responsibilities to the role. 

Absolute discretion and trust is critical, as is strong and confident communication with a diverse range of people. You will need to be intrinsically motivated, trustworthy and prepared to take on exciting and varied challenges within Police Now.

Key responsibilities

• Board and board committee governance: be a point of contact for trustees, partners and other external stakeholders and plan and coordinate board meetings, sub-committees, and the senior leadership team meetings. This includes ensuring papers are circulated in advance, meeting room bookings, attending meetings and producing timely, concise and accurate minutes and actions. You will work with the Company Secretary to update our records on Companies House and the Charities Commission to ensure that Police Now is always compliant as well as manage and maintain databases and systems relating to governance.
• Executive team diary management: support the executive team with day-to-day diary management to help ensure that they are effectively utilising their time in the most impactful ways. This includes arranging and coordinating meetings, booking rooms in our London office, arranging travel and accommodation when required and in some cases, sourcing an external venue while being cost effective, all while ensuring that digital infrastructure is available to support hybrid working. 
• Financial processing: you will process invoices relating to the executive through our financial system and reconcile the executive teams monthly credit card statements and personal expenses in a timely manner as well as occasionally process expenses for trustees and committee members.
• Project support: assist and support the Executive team and Strategy, Stakeholders and Governance Manager as needed with strategic projects and other ad hoc tasks as required.
• Inbox management: manage the general enquiries inbox and some individual executive inboxes to effectively direct queries and escalate risks as appropriate.

Key Requirements 

• We are looking for someone with a good grounding as a personal assistant or with significant relevant experience within an administrative role. 
• An ability to handle confidential information with absolute discretion; a track record of integrity and good judgement. 
• Strong organisational skills with the ability to work at real pace, manage a varied workload, work to short deadlines and prioritise effectively.
• Excellent interpersonal skills, strong emotional intelligence and the ability to build positive relationships and trust with stakeholders, including staff and external partners.
• Excellent attention to detail, as well as the ability to select the most important information to note or share during meetings.
• Excellent written communication skills, particularly minute writing, report writing and correspondence.
• Good initiative, able to proactively suggest ways to streamline or improve processes to enhance efficiency.
• Ability to work independently with limited supervision; can proactively anticipate, respond and adapt to situations.
• Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint), particularly report writing and slide packs; experience in Salesforce or CRM systems is an advantage but not essential. 
• A real passion for our mission and values. 
• Ability to attend the office for a minimum of three days per week (this may change depending on business needs) as well as national travel as and when required. 
   

What you'll get from us

• A bright, airy and modern office in Zone 1
• Competitive salary of £36,000 - £43,000, per annum (dependent on experience and inclusive of London weighting)
• Flexible working
• 27 days holiday each year, plus bank holidays 
• A range of hospitality discounts
• Sanctus coaching (private mental health coaching for the workplace)
• Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts
• Training opportunities for personal development
• Participation in a pension scheme (with 6% employer contributions and 2% employee contributions)

Please note the closing date for this role is Thursday 2nd January at 9am.

Applications will be screened as they are received and invited to interview accordingly. Police Now reserves the right to close the advert prior to the advertised date, early applications are therefore encouraged.

Locality Manager - Registered Manager - Oxford - £44,480.91

• Are you a highly motivated and experienced care professional looking to take your next step with a leading not-for-profit provider in the UK?
• Do you want to join an organisation built on innovation, with a 20-year track record of progressing professional careers and making a positive difference to people’s lives?
• Do you share our values and always places the people we support at the centre of your practice?

We are looking for a new Locality Manager to join our team, reporting into the Operations Director for the Oxford area, taking the responsibility for the day to day running of our supported living homes.

You will be managing homes in Bicester and Wallingford, leading a team of 45 support workers who enable 13 people, with learning disabilities, autism and physical disabilities, to thrive.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!

About the role

• Ensure person-centred care plans and health action plans are regularly reviewed and implemented
• Ensure the health and wellbeing of the people we support, in line with CQC/CSSIW Guidelines and Dimensions' policies
• Deliver effective risk assessments and emergency plans to ensure the people we support are safe
• Make sure your staff team are appropriately trained and motivated to provide high quality support
• Ensure the service meets all organisational and statutory requirements and complies with Care Quality Commission Guidelines and our own standards, policies and procedures
• Make sure complaints are dealt with in line with our policies

About you

Most importantly, you want to make a difference to the lives of people with learning disabilities or autism. To do that, you’ll have:

• Knowledge and understanding of CQC regulations 
• Experience of managing a team, setting objectives and ensuring goals are met 
• Experience in delivery of services in compliance with contracts 
• Experience of managing supported living services or similar - and be familiar with performance management processes
• Completed, or be willing to undertake, Management Development training

Beyond those qualities, you’ll also be:

• An excellent communicator, looking to mentor and motivate your team to provide person-centred support
• Able to prioritise your workload, delegate tasks and meet deadlines
• Focused on the needs of internal and external customers, from the people we support, right through to your team and other members of the organisation

Your rewards

In return for your hard work and dedication, we offer ongoing development opportunities and the strongest possible prospects, plus a range of great benefits including: 

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

Apply now

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 030 030 391 50.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Chief Operating Officer – Job Description

Reports to: Chief Executive Officer & Scientific Director.

Role Summary

The Chief Operating Officer (COO) is a new role for the Charities. The COO will become a key member of the Senior Management Team. The primary role of the successful candidate will be to ensure efficient running of the two charities, to manage major internal projects and to contribute to the overall strategic direction of the two charities.

Job Description

Business Operations/Charity Management

• Working with SMT colleagues and the CEO, help to develop the strategic plans for the charity and be collectively responsible for their successful delivery.
• Contribute to the setting of the charities’ annual budgets and to manage the budgets for their areas of responsibility.
•  Develop and manage systems to ensure that consulting work and other paid activities are managed efficiently, ensuring full-cost recovery for such services.
• Deputise for the CEO and/or Secretary during periods of absence.
• Attend board meetings and sub-committee meetings as appropriate.
•  Prepare verbal and written updates for the board on key activities in their areas of responsibility.
• In conjunction with the CEO & Secretary arrange board meeting venues and agendas, ensure that the board are provided with all necessary papers for meeting..
• Manage contracts and tenders to ensure that major projects are awarded in a fair and transparent way to the bidder who offers the best combination of value for money and ability to achieve the desired outcome.
• Monitor ongoing contracts to ensure they are delivered on time and on budget.
•  Maintain an understanding of the financial procedures and controls of both charities such that they can deputise for the Secretary in their absence.
•  Ensure the charities meet their obligations to comply with laws and regulations (including health & safety, data protection, HR etc.).
• Provide regular reports to the SMT and Board on compliance.
• Manage the Charities’ risk register ensuring that risks are well understood, and minimised. Report on risk management to the Board.
•  Act as a line manager for junior staff as appropriate.

Human Resources

• Manage HR including liaison with our external HR consultants.
• Keep abreast of developments in HR in general, and the charity sector in particular through external awareness.
• Review, and where appropriate update, internal procedures and processes to ensure efficient running of the charities.
• Review, update and maintain the staff handbook and other relevant staff policy documents.
• Manage the recruitment process for new staff and onboarding of all newly appointed staff.
• Ensure that the charities maintain an inclusive workplace and that recruitment of staff is fair and equitable.
• Report to the board on HR issues.
• Monitor overall employee performance metrics including sickness and absence etc..
• Regularly review and develop the organisations’ supervision, appraisal, and personal development processes. Ensure that line managers have access to, and training in, people management.
• Manage the operation of the disciplinary and grievance process.
• Manage the organisation’s training budget ensuring that employees receive appropriate training.

Estate Management

•  Manage the charities’ office provision.
• Take the lead on an upcoming office relocation including sale of our current property and relocation to new office space.
•  Manage the charities’ virtual office infrastructure including our digital systems.

IT

•  Liaise with our external IT consultants to ensure efficient running of IT systems.
•  Ensure that all staff have appropriate IT and telecommunications equipment and software.
• Conduct an annual review of IT equipment and software provision.
• Ensure that all workstations including those used by homeworkers are adequate and comply with H&S regulations.
• Ensure that appropriate IT security provision is in place for all systems.
•  Manage the ongoing digital transformation of the charities including implementation of new systems.

Skills/Competencies/Qualifications

Essential.

•  Experience of management of an NGO/charity or similar organisation at a senior level.
• Experience of line management of staff including effective performance management.
• Experience of policy review and development, in particular HR, governance, risk and finance policy.
•  A high level of digital literacy (including expertise with Microsoft Office 365, SharePoint, OneDrive etc.).
• Working knowledge of charity finance (SORP), budget setting, accounting/book-keeping and reporting.
• Understanding of UK charity governance and reporting requirements (ideally including experience with charities registered in both England and Scotland).
• Demonstrable project management skills (ideally with experience of project management tools such as Clickup, Asana, Microsoft Tasks/Project etc.).
• Familiarity with charity CRM systems, ideally Beacon.
• Excellent relationship skills, with the ability to confidently communicate with a range of individuals from different backgrounds.
• Strong organisational skills with the ability to manage several different projects and activities in parallel.
• Enthusiasm and temperament to work in a small but ambitious team.
• Ability and willingness to promote the Charities including at events both locally and internationally.
• Strong written and oral communication skills, including confidence in preparing presentations using PowerPoint.
•  Experience of online HR systems (ideally Breathe HR) and utilising these to improve the effectiveness and efficiency of HR functions.
• A good understanding of data protection regulations including GDPR.The legal right to live and work in the UK.

Desirable.

• HR expertise including an understanding of UK employment law and best practice.
• Evidence of CPD/training in charity management, HR, finance etc.
• An interest in animal welfare and a willingness to learn about and help promote animal welfare science.
• Experience of working for an animal-welfare, animal-based or science-based cause.
• A detailed understanding of budget setting and monitoring.
• Familiarity with accounting software (ideally Sage and/or Xero)
• Experience of strategy development and implementation.
• Experience of event organisation and management (the charities frequently organise conferences, symposia and other events).

Personal Qualities

The candidate must be comfortable with the charities’ approach to animal welfare which includes co-operation with the livestock and slaughter industry, as well as laboratory animal researchers. Whilst both charities promote the highest standards of animal welfare, they do not oppose the use of animals by humans for research or food.

The ideal candidate will enjoy working as part of a small team, but also be confident to take the lead and work unsupervised when necessary. Since many people in the organisation work remotely, they should be comfortable communicating with colleagues using online tools.

Eligibility

Because the charities are based in the UK you must be legally entitled to work and reside in the UK. The successful candidate will be expected to reside in the UK whilst employed by the charities.

We envisage this role as a full-time one but are willing to consider other working patterns for the right candidate.

Please note, that if you wish to work from home, we require a reliable internet connection with a minimum 10Mb/s broadband.

Are you a passionate, commercially astute and visitor focused operational leader? Do you possess an entrepreneurial spirit with a forward-thinking and growth orientated vision, keen to deliver quality within all areas of the visitor experience? Come and join our leadership team to help shape the future direction of our Charity and visitor attraction.

Job title: Chief Operating Officer (COO)

Hours: 37.5 per week. Flexibility will be considered working a minimum of 30 hours per week / 0.9 full time equivalent. Salary and pay will be adjusted accordingly.

Work pattern: 5 days per week. The majority of hours will be worked during office hours Monday to Friday, however Winchester Science Centre offers a 7 day a week experience with events on several evenings per week. To best support the team there will be occasional work, meetings and events in evenings, early mornings and at weekends which will be compensated by time off in lieu.

Salary: £60,000-£70,000 per annum depending on experience (pro rata if working fewer than 37.5 hours per week)

Contract: Permanent

Line manager: CEO

Responsible for: Head of Visitor Experiences, Head of Events, Head of Marketing and Head of Curiosity

Holiday: 27 days per annum plus bank holidays based on working 37.5 hours per week. Option to buy/sell some leave and gain additional days for continuous service after four years.

Location: Winchester and Eastleigh. Occasional travel within the UK will be required.

Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, free parking, pension contribution, inflationary pay rise and more.

Application deadline: 6th January 2025 09:00

About us

Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.

The Role

Are you a passionate, commercially astute and visitor focused operational leader? Do you possess an entrepreneurial spirit with a forward-thinking and growth orientated vision, keen to deliver quality within all areas of the visitor experience? Come and join our leadership team to help shape the future direction of our Charity and visitor attraction.

This is a key period of growth for our Charity, with the delivery of our new strategy and exciting capital and activity Masterplan in the pipeline. This will be the single largest development in our 38 year history, whereby we are investing over £6m in further expanding our base of operations in driving further financial resilience and reducing risks to the charity. The growth will enable our Charity to maximise its social impact: empowering thousands of children to develop the science skills and nature agency to act on the climate and biodiversity crises.

This newly-created role will play a vital part in enabling and shaping the very exciting future of Wonderseekers.

The post-holder will lead all of our of Charity operations at Winchester Science Centre including;

• Visitor experiences (including customer services, exhibition, retail and catering)
• Events (for families and adult audiences)
• Curiosity (education, planetarium, and live science engagement)
• Marketing

Working alongside the Chief Financial Officer, the post-holder will deputise for our CEO from time to time representing the charity to external stakeholders and partners.

The Chief Operations Officer (COO) will be a commercially astute and visitor focused operational leader who possesses an entrepreneurial spirit. Through their inspirational, values-based, and collaborative approach, they will always look for new opportunities to innovate and drive growth.

The post holder will bring their wealth of experience as an operational leader with a proven track record within a large visitor attraction to provide expert knowledge to lead a large and diverse team to success.

The COO will be an integral part of the SLT to support business planning by translating the vision, goals, and strategy for the Charity into operational and business plans. They will demonstrate strong financial leadership helping to provide best value and deliver on agreed targets.

Key accountabilities

• Delivery of Commercial Objectives – Drive the commercial performance of our visitor centre, growing revenue whilst managing costs.
• Strategic development - As a member of the leadership team, the COO will play a key role in supporting the CEO with the strategic development of the Charity, bringing a commercial and operational mindset. The COO will attend Board meetings and other Trustee committees.

Main responsibilities

• Drive continuous improvement initiatives within the commercial operations team to enhance business performance and standards whilst driving efficiency
• Deliver effective, empowering and engaging operational leadership across a large and diverse team of over 80 people
• Lead on the commercial operational strategy and translate strategy into actionable steps for growth and increased impact
• With the CFO manage all aspects of commercial operational risk including reporting and monitoring
• Manage and deliver transformational change through a period of significant growth
• Closely manage income and expenditure targets for a turnover of over £3.5m ensuring best value is delivered for the Charity.
• Represent the Charity at various offsite meetings including public speaking
• Collaborate with the senior leadership team to set and drive organisational vision and support the strategic direction of the Charity
• Ensure that the commercial operations teams activities are aligned to the Charity’s sustainability strategy and plans

Interview process:

Provisional interview dates are 14th or 23rd January (stage one), 27th, 28th or 29th Jan (stage two)

We look forward to getting to know you through our friendly and welcoming two-stage interview process. This will include panel interviews with Ben (CEO), Lizi (CFO) and some Trustees. There will also be a pre-interview task / presentation and the opportunity to informally meet the wider senior leadership team (SLT).

We can’t wait to hear from you! Please contact us if you’d like to arrange an informal chat, or have any questions about the role before applying.

Ready to Apply?

When you are ready to apply, please submit your application through our recruitment portal https://www.wonderseekers.charity/vacancies.

You will be asked to submit your contact details and answer a few questions so we can get to know you.

Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.

If you have any other questions or wish to arrange an informal phone call prior to applying, please do not hesitate to get in touch.

Need information in a different format or would like to apply in an alternative way? Just get in touch using the email address above, or call our office and book a call with HR.

No recruitment agencies, thank you.

Prospectus is delighted to be supporting our client as they look to appoint a COO to their team to develop and strengthen their internal operational capacity and support the organisation as it continues to grow following the recent celebration of its 50th anniversary. This position is offered on 2-year fixed term contract. The role is a full-time hybrid basis with a minimum of 2 days working in the London office a week.

The organisation's listening service caters to all LGBTQIA+ communities in the UK. This is a safe space for anyone to discuss anything, including sexuality, gender identity, sexual health, and emotional well-being. Handling over 17,000 conversations each year, their services continue to be in high demand, with their network of volunteers offering a vital service to people across the country in times of need, but also providing incredible insights into the issues that impact the LGBTQIA+ community the most.

Having been largely volunteer-resourced for most of its history, our client has recognised that the charity has outgrown the ability to remain entirely volunteer-led and has sponsored a cultural shift within the organisation. Since 2021 they have been on a journey to establish a staff team and are now looking to introduce this new role as they grow throughout 2024 to a team of 11.

The COO will join the Senior Leadership Team and will drive the development and implementation of the organisation’s strategy and operational plan to support longer-term evolution and growth of the organisation and its services. This will involve focus on the organisations IT and technical infrastructure with oversight on other business and governance functions. You will review key areas of the organisations operations and identify the best ways to manage in-house and outsourced functions to ensure operations are smooth, effective, and sustainable.

The successful candidate will be a collaborative and hands-on leader professional with board experience of a wide remit of functions including IT, Finance, HR, and Facilities. You will have strong project management skills with a track record of successfully driving small to medium sized projects and co-ordinate teams of people to deliver activity. You will have excellent communication skills with the ability to engage with stakeholders at all levels and bring people along with new ideas and initiatives.

Prospectus invests in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. The charity recognise that they are currently underrepresented within the organisation from black and people of colour communities and actively encourage applicants from this group. If you have any disability and require reasonable adjustment/s to any part of the process, then please reach out to Matt Till.

At Hope at Home, we believe no survivor of modern slavery should ever have to live on the streets.

This is an exciting new role joining Hope at Home’s Senior Leadership Team with the scope to make a real difference in people’s lives and shape the direction of the charity. You'll work closely with the Operations Director, CEO and a range of stakeholders to manage the development and day-to-day running of Hope at Home’s housing service. You will be joining the charity in an exciting period as we are embarking on setting Hope at Home’s new three-year strategy in a collaborative process that your role will directly feed into and will be guided by input from our service users.

Hours: 35 per week.

Reporting To: Operations Director but as this is a pilot project, you'll be expected to work closely with CEO and Operations Director.

Location: Home working with regular travel along M1 corridor between Sheffield and Derby, you'll need to live within 1 hours travel of these key locations.

Benefits: 33 days holiday including bank holidays (increasing by 1 day a year up to a maximum of 38 days), flexible working arrangements, employee pension scheme at 5%, travel costs (including mileage), free eye tests, access to Employee Assistance Programme, a well-being focused work environment, a friendly, passionate team and the opportunity to join a well respected organisation at an exciting stage of its development.

The Role: 

Planning the project set up

Over the first 6 months of the role and in conjunction with the CEO and Operations Director, you will plan and begin execution of the housing pilot.  This will include the development of a fully costed project plan.

Part of the project set up will include working with a wide range of stakeholders:  Local Authorities, Landlords or housing providers, Registered Providers, Funders and relevant regulatory bodies. 

You will be responsible for securing the use of suitable properties, working with contractors to ensure maintenance and establishing all relevant policies and procedures to ensure legal compliance and best practice are followed as well as developing standard operating procedures for service delivery.

With excellent communication skills and working knowledge, you will establish relationships with relevant Housing Benefit departments to ensure income is secured on behalf of our residents and work on gaining Supported Exempt Accommodation Status.

Planning for service delivery

Your role will involve the development and oversight of case management support to all residents, including recruiting and line managing support workers.

Taking into account the wishes and needs of the residents, you will develop a high-quality service which meets regulatory standards and compliance with Regulator of Social Housing Standards.

As a pilot, you will work in conjunction with the Operations Director to monitor outcomes and evaluate the service to ensure we are meeting agreed expectations.

How to apply: Download our application pack for more details.

About Us

The British Gas Energy Trust is a charitable organisation dedicated to alleviating fuel poverty across the UK. We support vulnerable households, empower communities, and drive impactful change to help those in need manage and reduce their energy costs. As we continue to grow and expand our operation, we are seeking a dedicated and experienced Chief Financial & Administrative Officer (CFAO) to join our senior leadership team.

The Role

We are looking for a seasoned and professionally qualified financial & operational leader to play a pivotal role in shaping and delivering our financial strategy, ensuring strong governance and compliance, and supporting our mission to create lasting change for vulnerable households.

The CFOO will report to the CEO and work closely with them and the Board of Trustees, overseeing financial & internal operations, advising on strategic financial matters, and safeguarding our resources for maximum impact In addition to the financial aspect of the role, the CFAO will support the CEO with the day to day administrative running of the trust, overseeing HR, Admin, Compliance and IT functions.  This role also includes leadership responsibilities for a small internal dedicated team and oversight of external contractors and consultants.

The role is home based with some travel to meetings, including overnight stays within the UK as required.

Key Responsibilities

- Lead and develop the Trust's financial strategy, aligned with our mission and long-term goals. 

- Oversee governance, risk, and compliance processes, ensuring that all regulatory and ethical standards are upheld. 

- Present clear, insightful financial reports and analysis to the Board of Trustees, supporting informed decision-making. 

- Develop and oversee the internal systems and processes within the Trust, fostering a culture of accuracy, integrity, and accountability. 

- Work closely with the CEO and senior management team, providing guidance on financial sustainability and risk management. 

- Proactively identify and manage financial risks, ensuring resources are deployed effectively and responsibly. 

About You

- A qualified Chartered Accountant

- An Experienced Financial Strategist with a proven track record in strategic finance within a charitable organisation, foundation,  trust or relevant setting.

- Experience of overseeing both Financial and non-financial internal functions, processes and systems.

- Risk-Aware and Analytical: Skilled at assessing and mitigating risks, with a highly analytical approach to financial & wider risk management. 

- Skilled Communicator: Exceptional ability to communicate financial & wider insights clearly and effectively to stakeholders at all levels, including presenting to the Board of Trustees. 

- Governance and Compliance Expert: Strong knowledge of governance, compliance, and risk management in the charitable sector. 

- A Strong and Supportive Leader: Leadership experience with a small team, fostering a culture of excellence and collaboration. 

- Diplomacy & Commercial Acumen

Why Join Us?

The British Gas Energy Trust (BGET) helps families and individuals in England, Scotland and Wales experiencing hardship and who are struggling with energy debts.

You will be joining us at a time where many have been negatively impacted by the cost-of-living crisis and require financial support with their energy bills. You will be joining a collaborative and friendly organisation that is committed to helping individuals facing fuel poverty.  

How to Apply:

If you’re ready to bring your strategic finance expertise to a cause-driven organisation, we’d love to hear from you! Please send your CV and a cover letter detailing your experience and motivation for applying by 21 December 2024.

We regret that we are unablwe to offer sponsorship and therefore the successful applicant must already have the right to work in the UK. 

Note to agencies - We do not require third party assistance with this vacancy. 

The Degrees Initiative is a UK-based NGO that builds the capacity of developing countries to evaluate solar radiation management (SRM), a controversial proposal for reducing some impacts of climate change by reflecting sunlight away from the Earth. 

The Operations Officer role offers a fantastic opportunity for the right candidate to advance while helping scale-up the organisation’s operations.

Joining a growing team, the Operations Officer will work closely with the Chief Operations Officer (COO) and the Executive Support Manager to support and improve the finance and operations of the charity. This role will be suitable for an operations generalist as it will involve a variety of projects and tasks spanning finance, HR, IT, operations and governance, including administrative support to help the rest of the team deliver its work. We are looking for someone dynamic, with a keen desire to help the COO improve and streamline processes across the organisation as it grows. Specific responsibilities will include, but are not limited to: 

• Working on a variety of operational projects such as ensuring compliance with GDPR regulations and improving our cyber security; 

• Maintaining and improving operational procedures, with an eye to using new software solutions where suitable; 

• Supporting financial administration by liaising with the external finance provider; 

• Managing payments, payroll, expenses, and processing supplier invoices and credit card reconciliations; 

• Assisting in the completion of the charity’s annual report, and other management and donor reporting;

• Supporting the day-to-day human resources and recruitment process for new roles; 

• Helping improve our hiring processes and HR recording keeping; 

• Managing the induction processes for new joiners including oversight of employee contracts and offer letters; 

• Maintaining the staff handbook and relevant HR processes and procedures; 

• Being the contact point with the charity’s outsourced IT provider; 

• Conducting routine administrative and documentation duties such as managing charity correspondence; 

• Maintaining systems for the retention, protection, retrieval, transfer and disposal of documents and records; 

• Managing the charity’s email inboxes, answering/forwarding/filing/deleting as applicable; 

• Maintaining regulatory filings and other compliance matters with HMRC, Companies House, the Charity Commission, etc.; 

• Liaising with the Board for administrative purposes, supporting the Executive Support Manager where appropriate; 

• Liaising with insurance providers to maintain adequate business insurance;

• Arranging travel for staff and other participants as required, including reimbursements; 

• Providing other administrative support, as necessary, to support staff. 

What we are looking for:

We are looking for an exceptional Director of IT and Transformation to develop and lead IT transformation across the college, serving 650 staff, 6,000 students and the wider community.

You will be an accomplished and experienced IT professional who will play a key role in the development and implementation of an ambitious campus transformation framework which will underpin growth and the establishment of innovative practices, and infrastructure for our staff and learners to excel.

The Director will demonstrate a combination of excellent strategic leadership and operational management skills and will be required to lead a multidisciplinary team.  You will be an integral member of the College Management Team.

If you would like to have an informal discussion regarding this role, please email to schedule a time with Sarah Watson, Chief Operating Officer

Duties/responsibilities:

- To position IT as an enabler to education and innovation

- To oversee cyber security to keep the college, its learners, staff, customers and data safe

- To lead an IT strategy for investment and improvement to drive best practice and learner experience

- To work with the Head of Quality and Estates Manager to ensure wider transformation of the learner experience both on the physical and virtual campus.

Benefits

• Competitive salary and access to an array of on-site amenities, including a discounted gym, sports hall, fitness classes, osteopathy services, and a day nursery.
• Convenient location, just a 5-minute walk from Ewell East Station and free on-site parking.
• Opportunities for professional development, including free online qualifications.
• Be a part of a "Good" Ofsted-rated institution, recognised for its supportive staff, effective safeguarding measures, and commitment to student success.

At Nescot, we’re proud of our inclusive culture and we welcome all applications.

 This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.

 Nescot is recognised as the ‘Employer of the year’ at the Surrey Business Awards 2024 and offers a wide range of benefits and wellbeing activities to staff.

 Closing date: Sunday 5 January 2024

 Interview Date: Wednesday 15 January 2024

CLPE is based in our beautiful Grade 2 listed building in Southwark. Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy. We have a friendly, talented and committed team working both from the Centre and remotely. The post holder would be required to work at our Centre at least one day per week but may work remotely for the remainder of their hours.

We are currently undergoing a restructure of the team. This is a new role, reporting to the Finance & Operations Director, and line managing our Finance Administrator. Estimated at 22.5 hours per week with flexible allocation Monday-Friday, and can be offered as year-round or term-time only. On application, please detail your availability and preferences for working patterns, and year-round or term-time only.

Key responsibilities: 

• Ensure accurate and timely financial and management accounting reports are produced each month, that include full-year accounting forecasts and 18 month cashflow forecasts 

• Devise and maintain financial systems, procedures and internal controls for current and new work streams including online developments, grants and funded projects ensuring compliance with administration and financial regulations in relation to charity, trust and company law and regulations and funder requirements.

• Oversee procurement processes in line with the Manual of Authorities, including management of supplier contracts, working with the Centre Manager. This includes, but is not limited to, all contracts relating to the provision of services such as human resources, cleaning and maintenance, IT and reprographics, health and safety. Make timely payments to suppliers and staff using online banking.

The person we are looking for will have: 

• a formal accountancy qualification

• amazing organisational skills and the ability to work and manage others under pressure 

• excellent attention to detail and a commitment to evolving systems and processes that make everything more efficient 

• the ability to liaise and communicate effectively with a wide range of people within and outside of the organisation 

• a willingness to engage, negotiate and hold suppliers accountable for quality service provision 

A generous holiday allowance is provided - 30 days a year for a full time role plus Bank Holidays and closure between Christmas and New Year. 

If you are interested in being part of our team and taking on this key role, we’d love to hear from you. We are scheduling interviews as applications are received. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role.

Chief Finance Officer

Up to £80,000 FTE for 3 days per week (£48,000 p/a) + excellent benefits including hybrid / flexible working

Permanent

Peterborough

Hays Senior Finance is proud to be working in partnership with the Peterborough Cathedral who are looking to appoint a Chief Finance Officer. This is a pivotal appointment where you will lead and deliver on financial aspects of their ambitious plans.

Peterborough Cathedral is an iconic landmark, embodying over 1,400 years of history, faith, and architectural splendour. It is one of the finest Norman cathedrals in Europe and welcomes people of all ages and backgrounds to worship, reflect, and explore its remarkable heritage. It is their vision to shape their community in four key areas: Worship, Learning, Hospitality and Service

This is an essential role in the senior management of the Cathedral as they grow into their new status as a registered charity, regulated by the Charity Commission.

The Cathedral has had several years of financial challenge, but with a newly invigorated senior team and a bold vision for 15 years, they are working towards a sustainable future that secures the place of the Cathedral at the heart of the Diocese and the centre of the rapidly growing and diverse city. The CFO will have a significant role to play in the development of that agenda. The successful candidate will hold responsibility for all aspects of finance, building on the improvements to systems, reporting and processes that have been embedded over the past four years.

The Cathedral is also growing its commercial activity, and the CFO will take the lead in developing the structures and processes to ensure timely and accurate reporting, compliant with relevant Charity and tax regulations.

The Role:

• Strategic Leadership:  Work in partnership with the Chief Operating Officer and Exec to formulate the future strategic direction and supporting tactical initiatives
• Operational Excellence: Oversee finance, ensuring sustainable planning, budgeting, and financial management.
• Team Collaboration: Be a visible member of the Senior Leadership Team, enhancing our positive, values-based culture.

What They’re Looking For:

• Qualifications: ACA, ACCA, CIPFA, CIMA, or equivalent.
• Experience: Proven leadership in finance within a charity or similar organisation.
• Skills: Strong financial acumen, stakeholder communication, and team management.

As part of the collegiate style of management that the Executive embraces, it is essential that this post holder is a team player, with clear insight, strategic skills and a good communicator.

In addition, a key element of the role will be leading and influencing others to continue to innovate and improve their financial processes.

Why Join Peterborough Cathedral?

• Impactful Work: Play a central role in developing and delivering financial plans as well as leading the financial underpinning of new projects and opportunities.
• Supportive Culture: Join a collaborative team that values innovation and continuous improvement.
• Great Benefits: Competitive salary, attractive annual leave and flexible working arrangements, including hybrid working.

Ready to Make a Difference? If you have the drive, passion, and enthusiasm to help them to achieve their mission and vision, we want to hear from you!

Peterborough Cathedral is committed to equal opportunities and maintaining a safe and secure environment for all staff. It is expected that everyone will work within the Cathedral safeguarding policy and all employees are subject to pre-employment checks including an enhanced Disclosure and Barring Service check.

For more information about the role and organisation please contact Senan Pierce, Senior Business Director at Hays Senior Finance who is the retained consultant working in partnership with Peterborough Cathedral.

Closing date for all applications: Sunday 12th January 2025.

Interviews will take place: 30th January 2025.

 All third party & direct applicants will be forwarded directly to Senan Pierce at Hays Senior Finance to be screened as part of the recruitment process.

Head of Regional Finance, India | London | Hybrid | £50,000 - £60,000 + Benefits

On behalf of a global health-care NGO, and social marketing organisation, we are recruiting a Head of Regional Finance for their India commercial entity. Reporting to the COO, and based in London, this is a key role providing finance support, technical leadership, and capacity building to drive growth across the India market. As the finance lead, this role will ensure financial management, governance and compliance are robust and will support the Country Director, and Director of Operations in the development of strategic decisions and sound financial operations, building capacity of in-country Finance and operational leadership teams. Hindi fluency is essential for this role.

Main Duties:

• Business Planning and Forecasting. Leading the preparation of the annual business plan for review and COO approval for the India entity and conduct regular operational forecasts
• Financial Performance Management. Analyse financial performance against business plans and provide leadership in closing performance gaps to meet objectives. Implement monthly performance analytics, including re-forecasting and tracking tasks like Sales and Budget vs. Actuals (BVA)
• Oversee the quality of financial data integrity
• Support and implement strategies for process improvement, and standardisation
• Monitor financial performance and support the India regionally leadership team in preparing performance reviews for the COO.
• Oversee internal and external audit processes and implement recommendations and risk mitigation
• Train and induct India region team members in corporate financial management and systems compliance

Person Specification:

• Qualified Accountant with fluent Hindi language skills
• Commercial, retail, sales, stock and inventory accounting experience
• Experience working in India or with Indian businesses would be great
• Experience with Tally and SUN accounts, Vision XL and advanced Excel
• Experience within global organisations
• First-class business partnering and experience supporting senior decision making
• Team leadership experience, including building capacity within in-country teams
• Experience working in developing markets
• Experience building finance functions, policies, procedures and systems during transformation and change

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Do you want to make a positive difference to the lives of others?

Barnet Mencap has been helping people with learning disabilities and/or autistic adults in the London Borough of Barnet for over 50 years. We provide supported accommodation, leisure and learning activities, information, advice, and guidance, and so much more. All while being committed to equal opportunities and the safeguarding of children and adults.

We know job satisfaction, flexibility, work/life balance, and a great team are incredibly important.

So, at Barnet Mencap, in addition to offering 32 days of annual leave per year (including Bank Holidays), we have a TOIL system to allow flexible working. There will need to be face-to-face work as part of the job, but there will also be opportunities to work from home and/or have different working patterns as agreed by your manager. Any travel expenses can be claimed, at the agreed rate, for journeys that are necessary in the course of your work; and claims for additional expenses will be reimbursed in accordance with our expenses policy. We also have auto-enrolment into a pension scheme with employer contributions in place, and all staff qualify for schemes like the Blue Light Card.

We are looking for a new Communications Officer within our Project Support Team, someone with strong communication and IT skills, a creative streak and who enjoys a challenge. Please view the Job Description and Person Specification for a better idea of what the role entails and what we’re looking for.

The successful candidate will have:

· good interpersonal skills working as part of the administrative team 

· high attention to detail and a high standard of literacy

· excellent organizational skills working in a timely manner

· be confident and flexible, acting as the public voice of Barnet Mencap

To apply, please either complete an application form or send a CV with a statement explaining how you meet each of the criteria on the person specification. The advert is also available on our website. Completed applications can either be sent through CharityJobs or emailed to our general address (available on our website).

Barnet Mencap is committed to equality, diversity and inclusion and the safeguarding of children and adults at risk.

The successful candidate will be required to complete a Disclosure and Barring Service form in line with Section 115 of The Police Act 1997