Coo jobs

The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.

IN A NUTSHELL:

This is a pivotal role at the intersection of finance and operations, helping to ensure the smooth and effective running of key organisational functions. The Finance and Operations Lead will play an integral role in overseeing the charity’s financial operations, supporting grant reporting and wider business development initiatives, and driving operational efficiency across the organisation.

WHY IS THIS ROLE IMPORTANT FOR THE CENTRE’S WORK?

Collaborating closely with the senior and wider teams, the Finance and Operations Lead will play a key role in financial management, and operational effectiveness, contributing directly to the success of our initiatives.

WE’RE LOOKING FOR SOMEONE WHO CAN:

• Be the main point of contact for all finance and operational queries

• Manage the organisation’s core financial operations, including monthly Management Accounts, project finances, VAT returns and financial reporting, while working closely with external bookkeepers to ensure effective financial management and compliance, while working closely with the COO on financial oversight and planning

• Coordinate and manage the annual budgeting, Mid Year Forecasting and audit processes, preparing financial information, liaising with budget holders and external accountants, and ensuring timelines, reporting requirements and supporting documentation are delivered accurately and on time, while working closely with the COO on final review and strategic adjustments

• Support the Head of People and Development with the delivery and implementation of the internal People Strategy (specifically focusing on refining recruitment, onboarding and offboarding processes, as well as providing support with grant reporting and budgeting requirements for funders)

• Manage day-to-day operations across the organisation, including onboarding new staff, supporting HR processes, coordinating office management and equipment setup, liaising with IT support providers, arranging organisation-wide cyber security training, and ensuring the smooth running of operational processes while identifying areas for improvement

• Collaborate with the Chief Operating Officer and the Head of Development and People to align financial and development goals

• Identify ways to enhance operational processes to support the growth of the organisation.

• Support the Engine Room team to establish effective organisational systems, routines and operational processes that support collaborative, person-centred and efficient ways of working across the organisation.

• Work closely with the Senior Team to provide financial insights, support strategic decision-making, and contribute to governance processes, including coordinating board paper inputs and monitoring organisational KPIs

RELEVANT EXPERIENCE AND BEHAVIOURS:

Criteria:

• Proven experience in finance and operations in a charity/ Third sector (Essential)

• Experience in fundraising/development initiatives (Desirable)

• Is committed to the vision and mission of CHI (Essential)

• Excellent communications skills, both written and verbal  with the ability to convey complex financial information to diverse audiences (Essential)

• Strong attention to detail, good organisational skills and an ability to work accurately, calmly and effectively (Essential)

• Good Excel skills with ability to create and manipulate pivot tables and use functions such as VLOOKUP and SUMIF. (Essential)

• Able to take a collaborative and proactive approach to operations, with a focus on continuous improvement. (Essential)

• Familiarity with financial regulations and a commitment to maintaining compliance. (Essential)

• A team player able to adapt to changes in workload and priorities (Essential)

• AAT qualification or equivalent (Desirable)

TERMS OF APPOINTMENT:

• Both full and part-time considered.

• Salary: £35,000 to £45,000 (pro rata if part-time), depending on experience.

• Location: London (hybrid working model, with at least one day per week in the office)

WORKING AT CHI:

As part of the team, you’ll have access to a range of benefits, including:

• Interest-free loans for travel, cycle to work, and tenancy deposits

• Pension scheme with 8.5% employer contribution

• 30 days’ annual leave, rising to 33 with service

• Enhanced family leave and pay

• Employee assistance programme

• Flexible working

• Generous learning and development budget

• Quarterly team away days

TO APPLY

We use Applied for all our internal recruitment - an independent online recruitment platform that reduces bias, improves quality of hire and increases diversity. 

The closing date for this role is Monday 15 June 2026.

First round of Interviews to take place during the w/c 22 June 2026. This will include a short written exercise (that needs to be completed ahead of the interview). All details will be provided in due course.

The COO will translate BLiM's mission and strategy and ensure its well-run, properly resourced, with its ambitious day-to-day delivery. You will free the CEO to focus on strategic leadership and external influence by owning operations, people management, financial oversight and internal systems.

The COO will be a senior leader who shapes organisational culture, makes operational decisions, manages complex stakeholder relationships and drives the performance of a passionate, high-commitment team. You will be the person the organisation looks to when it needs clarity, stability and momentum.

The COO joins at a moment of leadership transition following the departure of BLiM's co-founder and Director of Operations.

Why Join Us:

Black Lives in Music (BLiM) is a not-for-profit dedicated to advancing racial equity across the UK music industry. We amplify the voices of Black artists, music professionals and communities; drive systemic change; and hold the industry accountable for meaningful progress. Through research, advocacy, programming and strategic partnerships, BLiM creates the conditions for Black talent to thrive.

BLiM has published ground-breaking research including the Being Black in the UK Music Industry report, produced the UK's first Black classical music festival in Classically Black, influenced government policy on live music licensing, and built a network of over 100 partner organisations across the four nations. BLiM is now entering a new phase of its development, with a strengthened leadership team, a Target Operating Model designed to carry the organisation beyond its founding era, and an ambition to become the UK's most influential voice for racial equity in music.

Person Specification 

Essential

• Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation.

• Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient.

• Proven people management experience, including line management of senior staff, performance development, recruitment and team culture-building.

• Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function.

• Experience of leading or supporting governance processes, including board reporting, risk management and compliance.

• Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders.

• A genuine, demonstrable commitment to racial equity and an understanding of the specific systemic barriers faced by Black professionals, artists and communities.

• The emotional intelligence and interpersonal skill to lead with care, build trust quickly and navigate complex relationships under pressure.

• The resilience and adaptability to thrive in a small, fast-paced, mission-driven organisation where the work is varied, the stakes are high and no day is the same.

Desirable

• Experience of working in or with the music industry, creative industries or arts and culture sector.

• Familiarity with Arts Council England funding frameworks, charity law and the regulatory environment for non-profit organisations.

• Experience of implementing or managing a CRM system, project management platform or other operational technology.

• Knowledge of equality, diversity and inclusion (EDI) frameworks and how to embed inclusive practice into operational systems and culture.

• Experience of leading an organisation through a period of significant change, transition or growth.

• An existing network within the UK music sector, creative industries or racial equity and social justice space.

At BLiM, we're interviewing on a rolling basis, so we'd encourage you to apply sooner rather than later!

To be considered for a first interview, please include a Cover Letter with your application. This initial conversation will be relaxed and informal, and we'll take you through the full interview process together so you know exactly what to expect at every stage.

CHA is recruiting an experienced and values-driven Chief Operating Officer to lead our central operations and support the delivery of high-quality housing and care services.

As COO, you will provide strategic and operational leadership across residential and sheltered services along with the finance, estates, HR, and other central services—driving performance, ensuring compliance, and enabling sustainable growth. You will work closely with the CEO and Board while leading a diverse team of senior leaders.

Key responsibilities include:

• Leading delivery of organisational strategy and continuous improvement
• Managing central teams and driving high performance
• Overseeing financial planning, budgeting, and resource management
• Ensuring compliance, risk management, and governance
• Leading estates strategy, capital projects, and IT/digital development

About you:

• Proven senior leadership experience (housing, social care, or related sectors)
• Strong financial, operational, and people management skills
• Inspiring leader with a collaborative and solution-focused approach

Additional requirement:
Due to our Christian ethos and heritage, there is an occupational requirement for the post holder to have a personal Christian faith.

Roman Catholic Archdiocese of Southwark

Chief Operating Officer

£125,000

Full-time, permanent

North Lambeth with travel in the Archdiocese and occasionally beyond with some home working possible.

The Roman Catholic Archdiocese of Southwark is one of the largest dioceses in the UK, but more than that it is a vibrant and diverse Diocese with ambitious plans for leading people to Christ.  This includes through spreading the Good News of the Gospel, delivering high-quality Catholic education and support for the vulnerable and marginalised.

The Archdiocese has 175 parishes and 162 schools across the whole of London south of the Thames, all of Kent and the eastern parts of Surrey. While parishes operate under individual canonical status, the Archdiocese has extensive operating procedures which govern areas of parish life, activity and operation. This means the Archdiocese supports parishes to flourish, while ensuring they comply with UK law.

Today, Southwark consists of range of diverse communities from inner London and suburban parishes to coastal and rural churches. Southwark’s rich history continues to evolve under the dynamic pastoral leadership of Archbishop John Wilson, who invites all to embrace social justice by putting their faith into action, to and become part of an evangelising and missionary Archdiocese that shares the Good News of Jesus Christ.

Centred on Jesus Christ, the Archdiocese of Southwark will evangelise by helping people to grow in faith and to live in hope. Collectively we can change our world for the better by imitating Christ in showing love, justice, and peace to all. Our mission is to invite people to know the Lord Jesus who offers us life in its fullness.

We are seeking to appoint a Chief Operating Officer who is passionate about this mission and who can provide the leadership that will drive us forward in our work to be a Missionary Diocese.

The Chief Operating Officer provides strategic and operational leadership across the Archdiocese.  You will hold responsibility for ensuring that Archdiocesan operations support the mission of the Church, are financially sustainable, and are compliant with legal and regulatory requirements. This role is pivotal in safeguarding and enhancing the Archdiocese’s Mission and the supporting physical estate for current and future generations.

Chief Operating Officer (COO)

The Shrine of Our Lady of Walsingham

Location: Walsingham, Norfolk

Salary: £60,000 – £70,000 per annum (plus benefits)

The Shrine of Our Lady of Walsingham is one of England’s most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission.

Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long‑term sustainability while remaining faithful to its spiritual purpose.

The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage.

This is a rare opportunity to play a pivotal role in the long-term sustainability of a nationally significant spiritual institution.

Essential experience includes:

• Qualified accountant (ACA, ACCA, CIMA or equivalent)
• Senior level experience covering finance and operations
• Knowledge of charity finance, governance and compliance
• Commercial acumen and experience overseeing trading or income generating activities
• Strong leadership, communication and stakeholder engagement skills
• A collaborative leadership style aligned with Christian ethos and values
• Preparedness to live within reasonable / practicable travelling distance of Walsingham.

Salary: £39,000–£42,000 per annum (£65,000–£70,000 FTE equivalent) 

Contract: Permanent – Part time, 3 days a week 

Location: London or Birmingham 

Working pattern: Hybrid. Cross-region travel up to twice a month for in-person SMT meetings. 

Envision is at an exciting moment. Our programmes are working, our partnerships are growing, and our team cares deeply about getting it right. What we need now is someone to help us build the infrastructure to match our ambition – reaching and impacting more young people from less-advantaged backgrounds across London, Birmingham and Bristol. 

As our Chief Operating Officer, you will join our Senior Management Team and take clear ownership of Envision's finance, compliance, HR governance, and operational efficiency. This is a newly defined role – created to give the function the senior leadership it needs and to free the CEO to focus on external leadership, fundraising, and strategy. 

You will join an SMT of four, working alongside the Director of Programmes and Impact and the Director of Philanthropy and Partnerships, led by the CEO. It is a collegiate team that operates with a high degree of mutual trust and collective ownership – and we are looking for someone who is as comfortable in a strategic conversation about Envision's future as they are reviewing a set of management accounts. 

Key Responsibilities 

• Play an active role in SMT – contributing operational and financial insight to organisational planning, strategy development, and decision-making alongside the CEO and senior leadership team. 

• Lead finance oversight and board reporting: overseeing monthly and quarterly management accounts, leading the annual budget-setting process, owning the audit cycle, and preparing papers for the Finance, Audit and Risk Governance (FARG) Committee. 

• Own HR policy and governance: maintaining Envision's HR framework, handling complex employee relations matters, and overseeing the full employee lifecycle with execution led by the Business Admin and Finance Officer. 

• Line manage the Finance Manager and Business Admin and Finance Officer, providing clear direction and developing a high-performing team. 

• Lead operational improvement: conducting a review of processes and systems, building a live improvement register, and implementing agreed changes through to completion – not just to proposal. 

• Explore and pilot AI and automation tools for high-friction tasks. Genuine curiosity and willingness to experiment matters more than technical expertise. 

• Hold compliance and risk governance oversight – GDPR, Health and Safety, regulatory filings – ensuring a clear calendar of requirements is owned and met. 

Essential Experience, Knowledge and Competencies 

• Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent), or demonstrable equivalent finance expertise. 

• Proven experience in a senior operational leadership role with finance oversight responsibility. 

• Experience of audit management and board-level financial reporting. 

• Track record of leading and developing small teams. 

• Working knowledge of GDPR and charity compliance obligations. 

• Demonstrable ability to operate at a strategic and governance level 

• Experience leading operational process or systems improvement, from diagnosis through to implementation. 

• Active interest in AI and automation tools, with a practical approach to exploring and applying them. 

• Commitment to Envision's vision, mission and values and ability to work well in, and contribute to, our organisational culture. 

Envision actively encourages applications from those from Black and Minority Ethnic backgrounds and from socio-economically disadvantaged backgrounds, as they are currently under-represented in our organisation. We seek to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. Envision graduates will be guaranteed a first-round interview. 

Please note: we are unable to support visa applications and therefore applicants must have the right to work in the UK. 

To apply, please apply through CharityJob.

Closing date for applications- Wednesday 10 June (midnight) 

Round 1 interviews (online) : Thursday 18 June 

Round 2 interviews (in person- London): Thursday 25 June 

We will only be contacting candidates who have been shortlisted for interview. The safety and wellbeing of the young people we work with is paramount at Envision. Successful candidates will be subject to a full Enhanced DBS check and reference checks. All new staff must attend safeguarding training during their induction period. 

Hybrid with 1-2 days per week in London (Camberwell)

St Giles Trust is a national charity and a global leader in using lived experience to drive meaningful social change. For over 60 years, they have worked with people held back by poverty, exploitation, abuse, or the criminal justice system, supporting them to transform their lives and build a positive future. As a national organisation working across England and Wales with offices in London, Norwich, Cardiff, Leeds, Coventry and Wolverhampton, and with a turnover of around £17 million, they deliver life-changing services through three key pillars of work: 

• Poverty: Tackling the root causes of poverty, providing both emergency relief and long-term support to help people move towards independence and employment.
• Violence & Exploitation: Supporting those affected by violence, abuse, and exploitation, and preventing future harm through credible, empathetic intervention.
• Justice System: Helping people in prison and in the community to break the cycle of disadvantage, rebuild their lives, and access positive opportunities.

They have a proud 60-year history of helping people who have faced the toughest challenges in life; people who have been marginalised or held back by poverty, violence and exploitation, to build better futures for themselves and their families.

Their approach is informed by the people they serve. The majority of their team have lived experience of the issues their clients face. They have been there, they understand, and they use that insight every day to offer credible, compassionate, and life-changing support. Independent research has shown that for every £1 invested in St Giles’ work, society benefits by £10. That’s impact that transforms lives, families, and whole communities.

As they deliver their ambitious five-year strategy, they are determined to continue growing their reach, impact, and ability to change lives through empathy, trust and opportunity. In order to realise this ambition, they are seeking a new Chief Operating Officer. 

Their new Chief Operating Officer will provide strategic leadership and operational management for Finance, IT, Governance and Safeguarding, Central Services (including property & facilities, Health and Safety and Office Management), Data Protection/Information Security, procurement and contract management. They will play a key role in supporting the CEO, Board, and Leadership Team to deliver the charity’s vision and strategic aims, with a primary emphasis on financial leadership.

The St Giles Trust are committed to providing equal opportunities for everyone. They acknowledge that people from certain backgrounds are under-represented within the third sector and are committed to doing what they can to correct this. They especially welcome applications from people with Lived Experience, as this perspective strengthens their services and keeps their work authentic, informed, and impactful.   

To find out more, please visit our microsite via the Apply Button. 

Closing date: 11:59pm Sunday 7th June 2026

Working hours – full time (35 hours a week, Monday - Friday) 

Location – London, hybrid homeworking (minimum 6 days a month in office)

The Federation of the Royal Colleges of Physicians of the UK plays a pivotal role in shaping the future of physician training and standards across the UK and internationally. Through our work in assessment, training and professional development, we influence the quality of medical practice and patient care.

Following a recent review, we are strengthening our executive leadership structure to support the Federation’s next phase of development. We are recruiting a new Chief Operating Officer following the planned retirement of the current postholder.

Both roles report directly to the Federation Chief Executive Officer, operate as peers within the executive leadership team, and will play a key part in leading organisational transformation and modernisation across complex, high-profile national functions.

A broad executive leadership role responsible for organisational performance, operational delivery and sustainability across the Federation core activities (excluding assessment) and infrastructure.

You will lead:

• Training, CPD, international and wider operational activity

• Finance, risk and corporate services

• Organisational systems, infrastructure and delivery capability

Working closely with the CEO and Chief Assessment and Quality Officer, you will ensure the Federation operates as a coherent, resilient and high-performing organisation and delivers effectively against its strategic and operational priorities.

About you

We are seeking:

• Proven executive leadership experience in complex organisations

• The ability to lead at scale, through others, in high-performing environments

• Strong strategic thinking combined with operational delivery

• Experience working with Boards, senior stakeholders and external partners

• A collaborative, values-driven leadership style

• Experience leading transformation, change and organisational improvement

Why join us

This is an opportunity to:

• Play a key role in shaping the future of postgraduate medical training and assessment across the UK

• Lead complex functions at the highest level in a respected, mission-driven organisation

• Work with senior stakeholders across healthcare, education and regulation

• Drive meaningful organizational, operational and digital transformation

• Contribute directly to standards, quality and patient care.

Starting salary on appointment will be circa £90,000 depending on experience (Grade 9 of the RCP Pay scales).  

Closing date: 01 June 2026

1st stage interviewing date: w/c 08 June 2026

2nd stage interviewing date: w/c 15 June 2026

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. 

The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us. 

Children on the Edge is seeking a proactive Partnerships Manager to drive our grant-funding strategy in a fast-evolving sector. If you’re an experienced relationship-builder who thrives in an agile environment and is passionate about demonstrating real-world impact through local ownership, we’d love to have you on our team.
 

Prospecting
● Identify and evaluate potential funding opportunities from UK and overseas foundations and grant makers. 
● Work with the Chief Operating Officer (COO) to develop a pipeline of potential support.
● Develop strategic approaches to new funders.

Writing Applications and Proposals
● Proactively gather information from the Children on the Edge team to develop compelling proposals and budgets for funders. 
● Communicate Children on the Edge’s values and distinctives.
 

Reporting
● Proactively feed into the wider fundraising team’s collaboration to ensure we can provide all information required by funders.
● Craft tailored narrative and financial reports that demonstrate impact.
● Support the COO as required in reporting to larger Grants and HNW partnerships. 

Building Relationships
● Cultivate a portfolio of existing, lapsed and new funders.
● Represent Children on the Edge externally to build a network of prospects and support engagement events and activities as needed.
 

Management & Planning
● Acknowledge donations promptly; tracking donor communication in Salesforce.
● Use Salesforce to record and report on prospecting, applications and income. 
● Follow best fundraising regulations practice and comply with relevant legislation.

Job Purpose

Reporting into the Chief Operating Officer, the post holder will be responsible for leading on quality assurance and compliance across the organisation, including managing and ensuring compliance with ISO 9001 standard and GDPR, allowing Ygam to achieve its strategic objectives effectively and efficiently. The role will also have responsibility for certification of programmes with CPD.

Key Tasks

• Lead and encourage a culture of continual improvement across the organisation.

• Plan, organise and complete internal audits to ensure compliance with ISO standard and identify business risks.

• Review and evaluate operational procedures to ensure continuous improvement and maintain ISO9001 certification.

• Manage the internal non-conformance process (DV8) identifying root cause, trends and corrective actions.

• Liaise with external auditors to facilitate the annual ISO audit.

• Take responsibility for Ygam’s GDPR compliance supported by the In-house Lawyer and Head of Information Systems.

• Manage policies, due diligence and consent processes, ensuring that these are adhered to across the organisation.

• Oversee Ygam’s Quality Management System (Help Hub) and ensure this is kept up to date across the organisation.

• Lead the submission for CPD certification of programmes as required.

• Prepare reports for the Senior Leadership Team and Finance, Audit and Risk Committee and attend meetings where required, including internal audit updates, results of quality audits, etc.

• Support the management of operational risk, including maintaining Ygam’s RAID Register and ensuring that this is kept up to date across the organisation.

• Line manage Ygam’s In-House Lawyer who works for the organisation 1 day per week, primarily on contracts and GDPR compliance.

· Any other ad-hoc tasks for QA and compliance, and back-office support as required

Person Specification

Essential criteria:

· Significant experience of quality management, compliance and process improvement, including ISO 9001 certification.

· Strong analytical and problem-solving skills to interpret and implement ISO standards.

· Experience of providing an internal audit service.

· Experience of producing reports suitable for SLT and board committee level consideration.

· Excellent knowledge of GDPR compliance, including consents processes.

· Excellent verbal and written communication skills, and the ability to work with and influence colleagues at all levels across the organisation.

· Strong IT skills (MS Word, Excel, PowerPoint).

· Experience of driving projects to achieve agreed outcomes.

· Strong administration, time management and prioritising skills.

· Attention to detail and high standards of accuracy.

· Demonstrable diplomacy and ability to work in confidence

· Self-starter with ability to work effectively both independently and as part of a team.

· Willingness to travel regionally and nationally occasionally as required.

· Right to live and work in the UK.

Desirable criteria:

· Experience of working in the not for profit/charitable sector.

· Experience of working in a remote or hybrid environment with a geographically dispersed workforce.

Dunfield: Resident Site Caretaker 

Location: Dunfield House, Kington 

Terms: 40 Hours Per Week | £26,437 per annum 

Contract: Full-Time, Permanent 

Reporting to: Operations Director 

Start date: Immediate start preferred 

Application Deadline: 29th May 2026 

Benefit: Onsite Accommodation (The Cottage) forming part of the overall remuneration package 

The Heart of the Role: 

Are you a "handy" person who loves the outdoors and takes pride in keeping things ship-shape?

Dunfield House is looking for a Resident Caretaker to live on-site and become the guardian of our beautiful 15-acre estate. 

As part of our "2026 Strategy," we are moving from simply "maintaining" to "thriving." You will be the person who ensures the lights are on, the pool is sparkling, and the grounds are safe for the hundreds of children and community groups who call Dunfield their "home from home" each year. 

What You’ll Be Doing: 

• Guardian of the Estate: Living on-site in the provided cottage, you’ll be our "eyes and ears," ensuring the site is secure and providing emergency support when groups are staying. 

• Keeping the Gears Turning: Handling day-to-day repairs, from fixing a leaky tap to painting a bedroom or clearing a gutter. 

• The Great Outdoors: Mowing the lawns, managing the woodland paths, and keeping the 15 acres looking like the sanctuary our guests expect. 

• Pool & Plant: Taking charge of our private indoor pool (full training provided) to ensure it is always clean and safe for our guests. 

• Duty Management: Joining our rotating "Manager on Duty" team, greeting guests and ensuring they have everything they need for a perfect stay. 

• Emergency On-Call: When resident on-site and not on a scheduled shift, act as the designated emergency point of contact for guests. 

• Boundary Management: Work with the Operations Director to implement and display clear "Emergency Guidelines" for guests, ensuring "on-call" status is reserved strictly for life-safety or significant building-integrity issues (e.g., fire, flood, total power failure). 

• Response Protocol: Provide immediate assessment of the emergency and, where necessary, coordinate with external emergency services or the Operations Director. 

Who We Are Looking For: 

• A Practical Problem-Solver: You’re someone who sees a loose hinge or a flickering light and fixes it before anyone even notices. 

• A Welcoming Presence: You understand the "Dunfield Edge"—that we are a place of hospitality and kindness. You’ll be a friendly face to our guests. 

• A Self-Starter: Much of your work will be independent. We need someone who can manage their own "to-do" list and prioritize what needs doing. 

• Community Minded: You understand that Dunfield is a charity with a mission, and you take pride in playing your part to keep it open. 

Why Dunfield? 

• New Project: You will be joining us at the beginning of an exciting new chapter in Dunfield Houses' long history, moving the Grade II listed building from a volunteer led operation to a professionally managed team of stewards. 

• Living at Dunfield: This role comes with the benefit of living in The Cottage on-site. It’s a unique opportunity to live in a stunning rural setting. 

This isn't just a job! 

It’s a lifestyle choice for someone who loves the peace and responsibility of estate living. 

About us 

CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections. 

Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are: 

Acceptance – We are inclusive and celebrate our differences. 

Support – We are supportive, caring and kind. 

Community – We connect people and build community. 

Trust – We earn trust and create safety. 

Communication – We listen to others and communicate honestly. 

About the role 

The HR and Operations Manager is responsible for managing the employee lifecycle and core operational functions at CASPA.

The role ensures that HR and operational processes are efficient, compliant, and accessible.It also has a strategic focus on user experience in a neurodiverse organisation. 

What you’ll do: 

• Manage the full employee lifecycle 

• Keep HR processes running smoothly, ensuring they are efficient, compliant and easy to use. 

• Maintain accurate HR systems so all our date is up to date and GDPR compliant. 

• Manage monthly payroll and pension processing. 

• Provide clear, practical HR advice, guidance, and support to managers and staff on employee relations and workplace issues 

• Lead staff wellbeing, engagement, and development to promote a positive workplace culture. 

• Help deliver important infrastructure projects. 

• Make sure day-to-day operations run efficiently. 

• Keep processes running smoothly so our teams can focus on supporting our members and staff. 

• Bring a strategic focus on accessibility and a great user experience for everyone. 

Salary Band: £26,590.64 per annum
Contract Type:  12 month fixed-term contract with potential to extend 

Reports to: Chief Operating Officer 

Working Pattern:28 hours per week. 

Location: Able to work at CASPA's Oakley House Bromley office on Mondays and/or Tuesdays with hybrid-working flexibility for remaining hours.

About you 

We’re looking for someone who is 

• Resilient and solution-focused 

• Able to work independently and as part of a team 

• Proactive and people-focused in communications with colleagues and staff 

• Takes pride in delivering high-quality work 

• Eager to learn and develop in the role 

You are also someone who shares our way of working: 

Committed – We are committed to CASPA’s mission and our work. 

Learning – We share knowledge, learn from others to grow our skills, and  support others to grow. 

Proactive – We take action, problem solve and “muck in” where needed. 

Organised – We plan and manage our time, tasks and responsibilities. 

Optimistic – We think positively, encourage fun, and promote autistic Pride. 

We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. 
 
We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability. 

The safety and welfare of our members is paramount. This post is subject to satisfactory references and a full DBS check. 

Closing date for applications: 11th June 2026 

Interviews to take place: w/c 15th June 2026 

We may close our recruitment campaign early based on application suitability and encourage you to apply as soon as possible. 

Please note that this role requires candidates to have the right to work in the UK for the duration of employment without sponsorship. 

If you want CASPA to delete your personal information after the recruitment campaign closes, let us know when you apply. 

The role

Job Title: Youth & Community Engagement Officer

Part Time:          8- 12 days per month

Salary: £28-30,000 pro rata

Reporting to: Operations Director

Job Purpose:

 This role will lead the development and delivery of Allergy UK’s youth engagement initiative. We are beginning several exciting new projects focused on engaging young people who live with allergy and providing opportunities for them to have a voice and support them in raising awareness of the issues that affect their life. We are seeking young people’s participation and co-production in all activities we develop to support their needs. The role of Youth Engagement Officer will be to engage with young people across the UK, to ensure that they have the opportunities and support to shape and influence Allergy UK’s programmes and activities for young people living with allergy.

The Youth & Community Engagement Officer will engage with children and young people across the UK to ensure they are meaningfully involved and supported to influence Allergy UK’s services, campaigns and resources. This includes creating safe, inclusive spaces where young people and parents and carers feel listened to and empowered to share their experiences.

The successful individual will develop youth opportunities that build confidence, skills and life chances, while supporting children and young people living with allergy to overcome the social, emotional and practical barriers they may face. A key part of the role will be working collaboratively with parents and carers to ensure their voice inform decision making and design.

As a Youth & Community Engagement Officer, you will have experience of working positively with children, young people and families, and have a proactive, organised and confident approach.

Strong organisation skills and initiative are essential as you will be the lead Allergy UK’s youth provision.

You will coordinate a range of activities on-line and in-person engagement sessions, blogs, podcasts, learning opportunities and digital activities all rooted in co-production principles. You will work as part of a wider team to engage children, young people and parents and carers, to amplify unheard voices and stories, and help drive positive change for families living with allergy.

The post is funded by the National Lottery Community Fund until September 2028. As a grant- funded role, the postholder will be responsible for the effective delivery, monitoring and evaluation of agreed grant outcome and KPI’s, ensuring full compliance with funder requirements and reporting deadlines.

Your main responsibilities include, but are not limited to:

Key Accountabilities:

· Design, develop and deliver youth-led and family-centred services across three core areas:

o Continue to design and deliver youth-led services with the existing 18–25 youth group for people living with allergies

o Recruit, , launch and establish a new youth group for 13–17-year-olds living with allergies

o Recruit, launch and establish a support and engagement group for parents and carers of children and young people living with allergies

· Plan, project manage and deliver engaging co-production projects, building positive, trusted relationships with children, young people and parents and carers, and promoting meaningful participation.

· Create opportunities for young people to have a strong and influential voice, supporting them to engage in Allergy UK’s awareness- raising and public affairs activity to influence policy, improve services and drive change.

· Establish, develop and lead the Allergy UK Youth Forum, ensuring it is representative, inclusive and impactful.

· Support and develop young people to become champions and ambassadors for Allergy UK, building confidence, leadership skills and advocacy capability.

· Work collaboratively with a wide range of organisations including but not exclusively schools, local government, health and youth services and voluntary sector organisations.

· Develop and deliver training and development resources to support young people’s skills, understanding and personal development.

· Ensure all required documentation is completed accurately, secularly, and within agreed timescales, in line with contractual, safeguarding and reporting requirements

· Work closely with the Operations Director and wider staff team, providing insight and advice on issues affecting children, young people and families living with allergy.

· Develop and embed effective youth engagement procedures and best practice, ensuring a consistent, safe and inclusive approach across all activities..

· Take responsible for the health and safety including risk assessments and reviews for all youth and family engagement activities, ensuring safety and wellbeing of participants.

· Act as a key role holder for safeguarding, ensuring that the safety and wellbeing of children, young people and vulnerable adults is central to all youth and family engagement activity. This includes promoting a strong safeguarding culture, adhering to Allergy UK’s safeguarding policies and procedures, identifying and escalating safeguarding concerns appropriately, completing and contributing to risk assessments, and working closely with designated safeguarding leads and relevant staff to ensure safe, inclusive and compliant practice at all times.

· Maintain accurate and confidential records, ensuring the secure and compliant recording of sensitive data on Allergy UK’s Salesforce database in line with data protection requirements.

Person Specification

This role involves regular contact with children, young people and potentially vulnerable adults. The successful candidate will be required to undergo an Enhanced Disclosure and Barring Service (DBS) check, in accordance with organisational safeguarding policies.

Essential:

 Education & Qualifications

 Degree or equivalent and demonstrable/relevant work experience.

Essential Experience

 · Minimum of 3 years’ experience working with young people

· Experience of directly engaging children and young people (ideally across different age groups, e.g. 13–25)

· Experience of developing and delivering engaging youth engagement opportunities, following best practice, and adopting methods of co-production

· Experience of planning, delivering and evaluating projects or programmes

· Coordinating online and inperson activities (e.g. groups, workshops, forums, events)

· Managing multiple workstreams and meeting deadline

· Experience working independently while contributing to a wider team

· Practical experience of working in a safeguarding‑aware environment

Desirable Experience

 · Experience of working with or supporting parents and carers, particularly in health, disability or community contexts

 The purpose of this job description is to focus attention on the most important aspects of the jobholders role. It is not intended to be a complete list of duties: therefore, it is to be expected that the day-to-day performance of the job will include tasks not listed above. The list of duties for which the jobholder is responsible may reasonably be varied or added at the discretion of the charity.

What you will bring

Essential Skills and Knowledge

 · Knowledge of safeguarding responsibilities relating to:

o Children and young people

o Vulnerable adults

· Experience of recognising, recording and escalating safeguarding concerns in line with local and national guidance.

· Experience of recording accurate information on a CRM system, ideally Salesforce, ensuring timely and GDPR-compliant data entry.

· Experience of monitoring, evaluation and reporting against grant-funded KPIs.

· A Demonstrable experience of working directly with young people in a youth engagement/participation role.

· Demonstrate experience in the development and delivery of strategies to successfully engage, interact and promote development with young people.

· Experience in planning and delivering youth sessions and activities.

· Experience of working with a range of stakeholders and representing the views of young people.

· Experience of writing reports and meeting conflicting deadlines.

· Experience of managing people, resources, or projects.

· Skills and Knowledge Ability to engage with young people.

· Ability to work independently.

· Ability to motivate others and work as part of a team.

· To ensure young people feel safe and are safeguarded, by ensuring cross partnership and local safeguarding policies and procedures are adhered to.

· Understanding of the issues facing young people.

· Understanding and commitment to equal opportunities policies.

· Evidence of challenging discrimination or implementing equal opportunities with young people.

· Knowledge and understanding of relevant legislation, especially regarding children’s rights, promoting inclusion.

· Proficient in Microsoft Office, including Microsoft Teams, Salesforce (or similar CRM) and Zoom

· Able to work flexibly to meet requirements of the role.

Desirable

· Understanding of allergy

· An understanding of the charity sector and the work of volunteers.

Behavioural Competencies

 Relating & Networking Working with People

Adhering to principles and values Persuading and influencing Formulating strategies & Concepts Planning & Organising

Attitudes

· A positive individual who can guide, inspire and motivate team members

· Decisive and determined

· Ability to think on your feet and adapt quickly when needed

· Ability to manage a large and varied workload, prioritising to meet competing deadlines

· Empathetic and sensitive

· A passionate commitment to delivering the charity’s vision, mission and values

· Commitment to equality, diversity and inclusion

Ready to define what “good” looks like and make it real across our services?

Hft has turned a corner. After navigating a period of significant financial and operational challenge, we have delivered a major turnaround, reducing a £17 million deficit, stabilising our workforce, and restoring confidence across every level of the organisation.

Now, with a new and focused Executive Team working closely with our Senior Leadership Teams, clear governance, and a collective understanding of the need to embed sustainable improvement across all areas of the organisation, we are moving from recovery to transformation.

The Opportunity

You will lead the development and delivery of an integrated, organisation-wide approach to quality, safety, safeguarding and great practice. Your focus will be on ensuring people are supported to live safe, meaningful and aspirational lives. This role brings together quality assurance, safeguarding, safety and practice into a clear and consistent approach across a complex, national organisation.

You will drive and oversee quality, safety and governance systems that support them. You will maintain clear oversight of performance, risk and compliance, and provide assurance, insight and challenge to the Executive Team and the Board. You will ensure regulatory compliance, safeguarding, and health and safety systems are robust, responsive, and consistently upheld, but, importantly, rooted in the understanding that all of this is to make sure that the people supported have great lives.

Working closely with operational leaders, you will identify underperformance and support improvement. You will use data, audits, incidents, and feedback to generate insights and drive continuous improvement. You will also help shape a shared understanding of what great practice looks like across services.

If you have senior leadership experience across quality, safety, safeguarding and practice within a learning disability charity or social care provider, we would love to hear from you. Please refer to the candidate brief attachment for full details of the role.

Please note: This role is a Home-based position (travel 3 times per month to Bristol/other locations)

What you will bring to succeed in this role

Essential

• Senior leadership experience across quality, safety, safeguarding and practice within a large learning disability charity or social care provider
• Accountable experience of leading operational health and safety within a multi-site, CQC regulated care environment
• Ability to lead and develop high-performing teams
• Experience of providing clear assurance and reporting on health and safety performance, risks and compliance to senior leadership and/or Board
• Communication and influencing skills, with the ability to work across organisational boundaries
• Experience embedding co-production and lived experience into organisational approaches
• Highly developed analytical skills and ability to use data to drive decisions
• Confident in leading change, improvement and cultural development

Selection Process

We will be shortlisting applications on an ongoing basis. If your application is shortlisted, we will invite you to a pre-screening interview with a member of the senior hiring team. If you are successful at this stage, the final assessment process will include a competency-based interview, a presentation, and the opportunity to meet with key stakeholders to get to know the team and Hft.

As part of our recruitment process, we are proud to include the voices of people with learning disabilities. You will meet them throughout the process, and they will play a key role in the final stages of selection. Their perspective shapes how we lead, listen and make decisions at Hft.

We anticipate the following timelines:

• Closing date: 9 June 2026
• Pre-screening interviews: 12, 15 or 16 June 2026
• Final assessment: 30 June 2026

We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

Our Commitment to Inclusion

We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team at Hft.