Coordination and support days jobs in mill hill, greater london

5 days a week (together with up to 8 Saturdays in the year)

Hybrid role (working from home and at the office in Morden)

As a Development Officer, you will have the opportunity to work right across a range of Christian denominations, engaging with the community, and working with statutory bodies, local government, educational establishments, stakeholders in the local community and the night time economy as well as the voluntary sector.

We are looking for a dynamic individual with great interpersonal skills. You will be outward facing and need to be able to develop strong working relationships with people. A clear and effective communicator,you will also show a willingness to learn and grow with the role and the organisation.

The purpose of the role is to work with AT Senior Management in the development and delivery of the wide-ranging projects of AT. Being a decisive, independent thinker, possessing a strong work ethic and having the ability to work as part of a team are important elements of this role. You will also be asked to meet with existing stakeholders and initiatives, as well as exploring new opportunities to help grow and develop our reach to communities that are in need of support.

Further information about this opportunity can be found in the Job Specification.

Please click the Apply button for application details. We will not accept CVs in the absence of a completed application form.

Closing date: 30 June 2025

The postholder is required to be a Christian. The Equality Act 2010 Schedule 9, Part 1 applies to this post.

No enquiries from agencies or media sales.

Finance Director

Location: Bromley By Bow Health Partnership - Tower Hamlets, London 

Hours: Full-time (Part-time and job share considered)

Contract: Permanent

Salary: c.£90-100k FTE dependent on experience

Benefits: NHS Pension | Employee Assistance Programme | Meaningful work within a nationally recognised health and wellbeing partnership

Are you a senior finance professional looking for a values-driven leadership role in a pioneering GP partnership?

We’re looking for a qualified and experienced Finance Director to join our leadership team at Bromley by Bow Health Partnership (BBBHP). This is a new role, spanning strategic leadership and operational management, offering the opportunity to shape and mature the financial governance, planning, and operations of our innovative, community-focused organisation.

About Us

Bromley by Bow Health Partnership is a four-site GP partnership. We work to create healthy communities, together with local partner organisations here in Tower Hamlets, employing over 200 staff across our 4 sites and have over 50,000 registered patients. We are co-located with the Bromley by Bow Centre charity. With them and other partners, we meet people’s needs through an integrated population health model designed to address the clinical, psychological and social determinants of health.

We have been an international influencer of health policy and play a leading role in our local Primary Care Network. We pioneered social prescribing nationally and we have trained many of the country’s Social Prescribing Link Workers while inspiring many others inside and outside the NHS. 

About the Role

As Finance Director, you will:

• Lead on financial strategy, governance, planning and reporting;

• Support the Partnership Board, Finance Subcommittee, Local Operating Boards and Executive Director with high-quality financial insights and planning;

• Oversee financial compliance and risk mitigation aligned with NHS, CQC and regulatory standards;

• Drive forward value for money, financial sustainability, and service efficiency;

• Support business development, contract negotiations, and wider corporate services including HR, IT, Estates, and Information Governance;

• Foster financial upskilling across clinical and non-clinical teams;

• Provide leadership in modernising systems, processes and reporting.

This is a hands-on leadership role ideal for someone who enjoys working closely with people and making a real difference in their organisation and community.

Who We’re Looking For

We’re seeking a qualified accountant (ACA, ACCA, CIMA or equivalent) with:

• A strong commitment to social justice, inclusion and creating healthy communities;

• A collaborative, people-centred approach to leadership

• Demonstratable experience in senior leadership and financial management;

• Experience in change management and organisational development;

• A track record of financial transformation and systems implementation.

You’ll thrive in our values-led, partnership culture and be excited to join a team that blends professionalism with purpose.

Why Join Us

• Work for a pioneering, mission-led organisation that’s nationally recognised for its innovation and impact;

• To increase our impact by leading our journey to greater financial sustainability;

• To develop our corporate services, so they become more efficient and effective in supporting our larger organisation;

• To support committed locally-raised employees, many of who are impressive exemplars of social mobility

We are committed to creating an inclusive workplace and welcome applications from individuals of all backgrounds. We particularly welcome applications from black candidates, who are currently under-represented in the senior leadership team. 

We are happy to discuss reasonable adjustments needed throughout the recruitment process and in the workplace. 

Ready to Apply?

No agencies please.

To help with shortlisting candidates, please provide a covering letter on no more than 2 sides of A4 outlining your career ambitions, proud achievements, strengths and areas of personal development.

We will try to accommodate requests for an informal discussion about the post.

Closing date: 27 June 2025 12pm 

First round interview date: 4 July 2025

REF-221998

Fixed-term contract for 3 years

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company (CEC) is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role summary

This role will provide support across all the Education Development Team (EDT) funding streams and to the wider organisation, including informing and delivering our approach to all stages of the grant funding cycle including:

• Fund Design  
• Application & Assessment  
• Contracting & Onboarding  
• Delivery & Performance Management 
• Evaluation   

As a Data and Fund Analyst within our Education Development Team, you'll play a pivotal role in maximising the impact of initiatives that transform young people's career opportunities across the country. This position blends analytical expertise with relationship management, allowing you to directly influence how funding creates meaningful change in education.

You'll work on four funded programmes, both new and existing, with the opportunity to see the full lifecycle of impactful programmes, from helping design data-driven funding approaches to analysing outcomes that demonstrate real-world benefits for young people facing barriers to their progression. By collaborating with diverse stakeholders including funders, delivery partners, and education leaders, you'll build a comprehensive understanding of what works in career education while developing transferable skills in data visualisation, evaluation, and project management.

If you're passionate about using data to drive meaningful social impact and seek a role where your analytical skills directly contribute to educational improvement, this position offers both professional growth and the satisfaction of making a genuine difference.

Essential criteria:

• Either relevant training/work experience within numeracy/data analysis or relevant degree 
• Demonstrable understanding of the principles of good grantmaking
• Previous experience in project management
• Demonstrated ability to translate complex technical concepts to non-technical audiences
• Strong Microsoft Office skills, especially Excel required. Additional capabilities in statistical or data visualisation software preferred
• Experience of stakeholder or account management
• Experience working independently towards agreed deadlines
• Experience of collaborative relationship management

Desirable: 

• Previous experience in grant fund management
• Previous experience in contract management/quality assurance systems
• Understanding of the fundamentals of data protection

To apply, please visit our website via the apply button, complete the application form and cover letter and upload a copy of your CV (removing all personal details).

Please describe in your cover letter:

• How you meet the experience, skills and competency criteria detailed in the job profile?   
• Why would you like to work for Careers and Enterprise Company?  

Closing date: Midnight on Monday, 23rd June 2025.

Summary

Are you passionate about fostering ecumenical relationships and shaping the strategic direction of ecumenically-based collaboration? We are seeking an experienced ecumenist to become National Advisor for Ecumenical Relations to support the Archbishops and Bishops in their ecumenical responsibilities, ensuring meaningful partnerships with churches across the UK and beyond.

The ecumenical sub-team is currently composed of three staff, two of whom (including the advertised post) are full-time, and one part-time, with access to administrative support from a fourth (half-time). The National Advisor for Ecumenical Relations is the sub-team manager. The sub-team is part of the Faith and Public Life team and is based at Lambeth Palace. It operates under the aegis of the Council for Christian Unity, reporting to the Archbishops' Council and also to the Archbishops of Canterbury and York.

What you'll be doing

The National Ecumenical Officer is a senior post, and the person appointed will work with the Council for Christian Unity to direct and manage the Church of England's ecumenical relationships at home and abroad and will work through the Office of the Archbishops to support the Archbishops of Canterbury and York in their ecumenical engagements.

As National Ecumenical Officer, you will promote, sustain and develop the Church of England's ecumenical relations, with a focus on enabling cooperation between churches in mission and evangelism. This involves working on cross-cutting issues with a bearing on ecumenical relations with other churches.

As someone considering this role, you will have extensive experience of ecumenical dialogue, whether locally, nationally or internationally, and a vision for ecumenism which holds unity and diversity together creatively. You will be driven by a theological vision for the work and have the pragmatism to know what is achievable and at what cost. You will be skilled in working with a range of senior stakeholders, with the wisdom to advise them authoritatively on ecumenical matters.

Interviews are expected to take place on 30 June 2025.

Summary of main responsibilities

• Provide ecumenical guidance to Archbishops and bishops in their ministries.
• Contribute to the strategic direction of the F&PL team, shaping ecumenical priorities.
• Represent the CCU and the Church of England at ecumenical bodies and key events.
• Offer theological expertise, collaborating with FAOC and integrating insights into the F&PL team's work.
• Build and maintain networks with ecumenical leaders and representatives in the UK and internationally.
• Support partnerships with other churches in mission and evangelism, advising on theological and practical matters.
• Prepare briefing papers and reports on ecumenical relations for senior Church figures.
• Participate in CCU meetings, fostering strong collaboration across the NCIs.

Key role requirements

• Because of the representative role of this post and the nature of the relationships it involves, there is a Genuine Occupational Requirement that the person appointed be a Communicant member of the Church of England.
• Willingness and ability to travel within the UK and abroad, including overnight trips.
• Hybrid work arrangement, with the expectation to work from the office (Church House, London or The Old Brewhouse - Bishopthorpe, York). Details about working arrangements for this post will be discussed further at the interview.
• An enhanced DBS check will be required as part of our pre-employment checks.

Please note: This role is also suited for candidates who choose to work from home. If you opt to be a homeworker, you are responsible for your own travel expenses to your primary/base location, as the role requires you to attend infrequent face-to-face meetings 1-2 days per month.

About You

The Church of England is for everyone, and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.

You will need to be/have:

• Enthused by the Church of England's commitment to pursuing the full visible unity of the one church of Jesus Christ;
• Able to demonstrate a deep engagement with ecclesiology in all its forms;
• Willingness to engage equally with the historic communions of East and West, with the churches deriving from the Reformation, and with Pentecostal, new and independent churches;
• Good knowledge of the major theological and doctrinal issues addressed in ecumenical agreements and joint statements ('Faith and Order') and of significant areas of co-operation in mission, evangelism and social and public affairs ('Life and Works');
• The ability to master a brief, write concisely and clearly, and provide research and briefing notes for a variety of stakeholders.
• Able to translate vision and 'big picture' thinking into strategy and deliverable outcomes;
• Able to work quickly - to turn round agendas, minutes and other documents to time;
• Attention to detail - including planning for meetings and conferences, practical arrangements, travel, etc

Please refer to the Job Description for more information about the role and person specification.

What we offer

Your Salary

• A salary of £68,999, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

Your Benefits

• 30 days annual leave plus eight bank holidays, three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario, and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities, including apprenticeships.

• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services, including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & stress-related helplines.

• Access to Occupational Health and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.

ABOUT NATIONAL CHURCH INSTITUTIONS

The National Church Institutions comprises a wide variety of teams, professions and functions that support the mission and ministries of the Church of England in its vision to be a church, centred on Jesus Christ, for the whole nation - a church that is simpler, humbler, bolder.

We Include. You Belong.

Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background.

Living out our values in all that we do, we:

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

We believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for, then we would like to hear from you.

Please note: You must have the right to work in the UK to be considered for the role.

Closing date for Applications is 15 June 2025.

Are you passionate about building meaningful relationships and delivering exceptional customer experiences? Do you thrive in a dynamic role where no two days are the same?

​Samaritans is looking for a STEP (Samaritans Training & Engagement Programmes) Relationship and Delivery Officer to join our Business Development team. This vital role supports our Samaritans Training and Engagement Programmes (STEP) by guiding customers through their sales journey, coordinating training course bookings, and ensuring seamless delivery. You’ll play a key part in helping us generate income while providing best-in-class support to our customers. This is a brand new role, to grow the programme further in 2025-2026 and beyond.

​

• £28,500 per annum

• Permanent role

• Full time (35 hours per week) with flexible working (we would consider compressed hours)

• Hybrid working: Linked to our Ewell (Surrey) office. There is an option to occasionally work from an office space in London Bridge.

• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person

around 2 days per month.

• We are passionate about flexible working, talk to us about your preferences.

About STEP:

Our Samaritans Training and Engagement Programmes (STEP) draws on the expertise gained from our support services to provide training and learning options to organisations across all sectors. The programme includes training courses, eLearning, workshops and webinars on topics including listening skills, emotional support, trauma management and suicide prevention.

​Further info can be found here.

​

This is a real exciting time to join the STEP team, off the back of a record-breaking income year and successfully partnering with high profile organisations across both public and private sector. We’ve experienced significant growth in enquiries received and courses delivered, therefore this new role will be fundamental in expanding the programme.

​

What you’ll be doing:

• Managing customer relationships and providing top-notch support to ensure satisfaction and retention.

• Driving income growth by guiding customers through their sales and stewardship journey.

• Coordinating the delivery of training courses, managing bookings, and handling logistics.

• Supporting the STEP team in reaching income targets with a consultative, customer-first approach.

• Handling admin tasks like data input, reporting, and system improvements.

What we’re looking for:

• A highly experienced Administrator with experience in a customer facing environment.

• Previous experience of working in a sales environment.

• Experience of administering and organising events or training courses in a busy environment with competing priorities, with a focus on a strong attention to detail.

• Ability to develop strong, warm working relationships with both internal colleagues and external customers using excellent communication skills, problem solving, trust and reliability.

• Experience of prioritising own workload and working to deadlines with speed and accuracy.

• Excellent IT skills

​

Job Description is here

​If you’re ready to bring your skills and enthusiasm to a role that makes a real impact, we want to hear from you!

​

Working at Samaritans:

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers website.

​

Being Inclusive:

​We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

​

Application:

If this sounds like the opportunity for you, please upload your CV and answer some application questions, in relation to the job description, outlining your motivations for applying and your transferable skills and experience. Applications close at 9 am on Monday 16 June with video interviews taking place w/c 23 June.

​

Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.

​

Apply today and make a real difference to people’s lives.

Your Role as a Fundraiser for Hope for Southall Street Homeless

You will secure £210,000 p.a. to cover the running costs of HSSH.  This will include the salaries of five staff, grant-funding for emergency/ temporary accommodation for guests who wish to return to their home country (currently covered by a Government grant at 100%) and other running costs (eg insurance) and overheads (eg Third Sector body fees). 

Your responsibilities will include : 

Trusts

• To conduct an initial audit of existing Trust and Foundation donors to maintain and maximise potential income from these donors.
• To carry out prospect research using Fundsonline and other established Trust directories to identify new prospective donors.
• To establish a calendar-based pipeline showing submitted and planned applications, with required updates (including scheduled date, name, projected amount, and next action), to ensure timely and targeted applications and follow-up communications with donors (both existing and prospective).
• To monitor and respond to local and wider appropriate grant opportunities.

Corporates

• To scope local and wider district and borough opportunities for corporate partnerships, starting with warm contacts and existing donor networks.
• To build natural, face-to-face, contact and foster deep relationships with new corporate partners.
• To maintain a pipeline (as above) of corporate donors, prospects, communications, and planned approaches.

Community / Individuals

• To work with local community organisations and individuals, including those already engaged with/interested in HSSH and others, to raise awareness of the service, increase existing support, and generate new forms of support.
• To represent/showcase the work of HSSH through local events and forums, emphasising the need for, and the impact of, the service.
• In cooperation with the Social Media Management Group, to produce/ contribute to shared material/social posts profiling HSSH’s work and value, to the community, borough and wider bodies relative to our work.
• To prepare bespoke, scheduled, direct mail requests to individual donors, in the form of letters and e-mails.
• To maintain an up-to date information resource covering the issues relevant to local rough sleepers and migrants, to inform and evidence HSSH services.

Who We Are Hope for Southall Street Homeless (HSSH) is a charity founded in 2015 to provide a permanent night shelter in Southall.  The need for this was identified by the Churches in Southall Leadership Team – at the time part of the wider Ealing Churches Winter Night Shelter initiative – due to the high number of rough sleepers in Southall, at the time, over 31% of all Ealing’s rough sleepers.

HSSH is embedded in the multi-ethnic, multi-faith community of Southall and reflects that diversity in its Board of Trustees.

Please refer to the apply button for further details on the role and skills and experience required.

We are looking for a committed individual with strong experience of working with vulnerable women to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. You’ll need to be caring and professional, passionate about the vision and mission of Ella’s, and able to maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free.

Special conditions
● You will be asked to provide a basic DBS check.
● Due to the nature of this work, this role is for women only.
● The postholder is expected to take part in the out of hours on-call service.
● Ability and willingness to work flexibly, and at other Ella’s locations.

Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.

Job description 

The purpose of this role is to provide essential, tailored casework support for residents living in Ella’s’ safe house accommodation. The main responsibilities of this role are:

● Provide one-to-one support for safe house residents This includes ensuring that survivors understand their rights and that these are met, coaching survivors to identify and work towards their personal goals, supporting survivors to access appropriate services/treatment providers and ultimately be supported into independence.
● Manage social work students, placements and interns.
● Maintain and develop borough related relationships.

We are looking for a passionate individual who has strong experience of working with vulnerable women, is aligned with the vision and mission of Ella’s and can maintain and develop strong partnerships with other community organisations and groups, both locally within boroughs and London-wide. The ideal candidate will be welcomed into a small but dynamic organisation, supporting and empowering women to recover from the trauma they’ve been through, and build lives that are safe and free. The role also offers opportunities to contribute to the direction and vision of Ella’s.

Key tasks
Casework provision
● Provide high quality casework support to residents (housing, financial, legal, mental health, and physical wellbeing support)
● Support survivor empowerment to speak out and self-advocate
● Carry out regular risk assessment with survivors and respond to any safeguarding concerns as per Ella’s’ safeguarding procedures
● Provide day-to-day support and build trusting relationships with the service users
● Be sensitive to the rapidly changing emotional and physical needs of the service users and respond accordingly
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Ensure casenote records are recorded within 24 hours of each service user contact using Ella’s’ case management system
● Assist service users with administrative tasks as required: reaching out to supporting agencies, booking appointments, form-filling, and attending appointments
● Assume an advocacy role during external appointments, if required
● Assist in writing covering letters and support letters to compliment service users’ application forms, advocate for the service user in specific needs, or to keep other organisations updated as required
● Research the requirements for benefit applications and assisting service users to complete (as required)
● Liaise effectively with other agencies involved in the care or support of service users to ensure their needs are sufficiently met
● Manage referrals and new intakes
● Help create survivor led support plans
● Work collaboratively with other accommodation caseworkers
● Encourage and supporting survivors to attend sessions and activities inside and outside of Ella's

Volunteer coordination
● Oversee social work students and/or interns placed within the safe house, with support from the service manager
● Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
● Adhere to and ensure all students and interns have a good knowledge of Ella’s’ casework management forms and recording systems and oversee the consistent use of these
● Provide regular supervision to students and interns Safeguarding, and health and safety
● Work in collaboration with the Safehousee and Facilities Manager
● Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded according to Ella’s’ policies and procedures
● Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required
● Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers
● Participate in any relevant Safeguarding training and keep up to date with any changes to Ella’s’ safeguarding policies and procedures

Accommodation and risk management
● Run regular house meetings and house outings for residents
● Support residents with housing benefit and service charges
● Manage all paperwork in the premises, processing any personal data in accordance with Ella’s’ Data Protection Policy and procedures
● Handle emergency situations calmly and professionally
● Ensure all safety and security procedures are followed to keep self and others safe
● Maintain a safe and secure working environment
● Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers

Other/general duties
● Develop strategic partnerships with local agencies working within the Violence Against Women and Girls sector and other local organisations or businesses that could enrich the work of Ella’s
● Take part in the out of hours on-call service
● Attend any training required for the role, keeping up to date with any developments and changes within the sector
● Represent the work at Ella’s with integrity at all times
● Adhere to all of Ella's policies and procedures at all times
● Be an active member of the organisation, attending any team meetings that are required and contribute to Ella's’ strategic goals and input into its direction of growth
● Attend monthly supervision with the service manager and keep in regular contact
● Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures
● Support Ella’s’ fundraising and external communications by assisting with the gathering of stories, data and so on
● Complete any other duties as directed by the service manager which are within the scope of the role

See attachments for Person Specification and how to apply

A fantastic opportunity has arisen to join Westway Trust as a Team Administrator, providing efficient and responsive administrative support to the Property Department, playing a key role in ensuring the annual cycle of organisational requirements in terms of administration are well planned, on track and delivered by the relevant part of the team. 

You will be a friendly, motivated, pro-active and experienced Administrator who will have the right blend and balance of people skills with the ability to drive work packages. You’ll be comfortable in connecting with wider colleagues and tenants on the Westway Trust 23 acres estate, with the ability to listen and gather a range of source material and feed these back into the work of the Property Team.

If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and committed to supporting the North Kensington community, this role is for you.

Key responsibilities of the role include but are not limited to:

• Provide efficient and effective administrative support to the Head of Property and the Property Managers, including the scheduling of team meetings.
• Initial point of contact for enquiries to the Property team.
• Manage routine office duties such as invoice requests and expenses.
• Schedule in key team tasks within the peaks and troughs of the range of team activities.
• Schedule Committee Meetings and attend in the capacity of the minute taker. Work with the team to prepare and collate the papers. Follow-up on actions for timely reporting.
• You will ensure time is set aside by the whole team to meet organisational goals, such as performance reviews, work to achieve the organisation’s annual audit, service charge reconciliation, and contractor reviews.
• You may be asked to commission regular cyclical reports from external providers and ensure they are delivered on time ready for upward reporting.
• You may be asked to organise emails, create presentations, and work within the teams filing system.
• You will receive reports from key team members and ensure they are ready to present through the Governance.
• You will co-ordinate and collage high level data collection provided by others for upward reporting.
• You will ensure key project information regarding estate development is circulated to the lettings and leasing side of the Property Team’s operation. This may involve calling on others in the organisation to assist.
• You will nurture positive relationships and information flow within the team groupings.

Essential Experience, Skills and Attributes

• Minimum 5 years’ administration experience working in a busy office, with strong organisational and time management skills.
• Experience of designing and delivering high quality, proactive project administration.
• Experience of scheduling and dealing with Committees.
• Proficient IT skills, across Microsoft Office, and willing to learn new systems.
• Excellent written and verbal communication skills with the ability to create presentations and other communications.
• Experience of research.
• Experience of creating useful templates to support projects.
• Experience in prioritising competing demands and workloads.
• Experience of team-working and collaboration with an eye for detail.
• You will be assertive, able to use your own initiative and capable of managing upwards with tact.
• Understanding of Equalities, Diversity and Inclusion and commitment to working with and for diverse communities, equality of opportunity and anti-racism.

Desirable 

• Experience within any field of Property, Construction, or Estate Management
• A good understanding of the local area (North Kensington).

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Sick pay scheme
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is  Wednesday 18 June when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early. An early application is strongly recommended.

Finance Manager

Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.  

Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. AAFDA’s prime function is to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.

As a growing charity, AAFDA is looking for an exceptional candidate to join our supportive team and lead our finance and resource management functions. The role will provide and manage the HR, administration and finance activities of the charity and sit within the Senior Leadership Team.

This role is offered on a full-time basis (subject to funding). Although home based, occasional travel will be required. We are committed to diversity and inclusion and strongly encourage applications from those with Black and/or Minoritised backgrounds. 

Role - Finance Manager

Reports to: CEO/Deputy CEO

Location: Home Based (with occasional travel required)

Salary: £36,000 per annum (full-time equivalent), depending on skills and experience.

Contract Hours: Full Time / 40 hours per week. Permanent subject to funding 

ROLE OVERVIEW

AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for a full time Finance and Resources Manager to join our team.

MAIN PURPOSE OF ROLE

To work with the Board, CEO and Deputy CEO to ensure efficient and effective financial management, including setting and monitoring budgets, producing financial reports, and overseeing day to day financial management, including payroll and bookkeeping via Quickbooks, and providing advice and guidance, to inform the development and delivery of AAFDA’s strategy and business plan.

To work with the CEO and Deputy CEO to ensure that AAFDA meets its funder obligations, including reporting on time, gathering data from across the team and compiling reports for CEO/Deputy CEO sign off.

To work with Trustees and staff to ensure AAFDA fulfils its legal and regulatory requirements, including; coordinating the implementation of health and safety, GDPR and other policies and procedures; leading on human resources support; and overseeing office management and IT. Note that specialist HR advice and support and IT are provided to AAFDA by external contractors.

The role provides and manages the HR, administration and finance activities of the Charity and sits within the Senior Leadership Team.

KEY AREAS OF RESPONSIBILITY

· Ensuring the day-to-day financial and accounting operations (Quickbooks) are delivered and maintained.

· Administering and managing Payroll, expenses, Accounts Payable and Accounts Receivable, managing the bank including reconciliations and other financial management.

· Managing AAFDA’s budget planning, monitoring and review and year-end accounts processes.

· Meeting AAFDA’s funder reporting deadlines, including oversight of the compilation of information for the funder and the provision of financial reports.

· Supporting the development of AAFDA’s strategy and business plan including providing financial projections and conducting risk analysis as and when required.

· Ensuring effective day-to-day management of book-keeping and financial administration.

· Ensuring financial, payroll and data protection policies and procedures comply with relevant legislation/regulations, reflect best practice and are applied throughout AAFDA, reporting non-compliance to the CEO and/or Deputy CEO.

RESPONSIBILITIES

Finance:

· In conjunction with the Leadership team, undertake regular finance operational duties including;

- Preparation and setting of a three-year outline budget to accompany AAFDA’s three-year strategy.

- Preparation and setting of the annual budget.

- quarterly reviews – including cashflow and operational re-forecasts.

- Monthly management accounts and variance analysis.

· Prepare quarterly finance reports for the Board, including variance analysis, re-forecasts and ad-hoc reports, as necessary.

· Assist the third-party accountant with the preparation of year-end accounts.

· Manage and operate the internal finance and accounting systems and databases.

· Oversee delivery of payroll, through the use of third-party providers software and using the staff time management recording system.

· Manage all staff expense systems and ensure compliance with relevant AAFDA policies.

· Manage and operate a purchasing system and ensure appropriate levels of pre-expenditure financial authorisation are in place and followed and that suppliers are paid on a timely basis.

· Ensure that all receivables are billed and collected on a timely basis.

· Be the main contact with and management of, the day-to-day operations of the Charity’s banking arrangements, seeking secondary authorisations where required.

· Ensure compliance with HMRC, including monitoring VAT threshold, tax and gift aid, and undertake necessary returns where necessary.

· Commission specialist VAT and other financial advice as required and in conjunction with the Board and CEO/DCEO.

· Support and advise the Trustees, CEO, Deputy CEO and other Leadership Team colleagues with financial forecasting/planning, and allocation and funding of staff and other resources.

· Support Fundraising staff with preparing and managing grant applications and project budgets with the aim of ensuring a minimum of full-cost recovery and provide financial implementation data to enable the Charity to comply with any grant reporting obligations, including by creating and maintaining records of costs by grant received.

Effective Organisational Administration

· Oversee policy and procedure development and implementation, including safeguarding, data protection, Health and Safety, complaints, etc, in conjunction with other Leadership Team members.

· Conduct horizon scanning and recommend opportunities to revise policies and procedures to ensure legal/regulatory compliance and/or in line with best practice.

· Review, improve and ensure implementation of project management processes.

· Ensure appropriate equipment and infrastructure resources are in place for staff, volunteers and Trustees.

· Ensure insurance is in place for all activity and potential organisational risks.

· Continually improve and manage operational costs and budget.

· Collaborate with colleagues to ensure optimal use of the AAFDA customer relationship, case management, time recording, expense management and other operational systems.

Other

· To work with the Trustees, CEO/DCEO and staff to develop and implement the strategy and business plan.

· Provide support for effective governance.

· Take part in Leadership Team meetings.

· To work with the rest of the staff team to carry out any other task or project required from time to time, as directed by  the CEO or Deputy CEO.

PERSON SPECIFICATION

ESSENTIAL

Experience

Experience of the range of financial management and management accounting, including analysis and commentary.

Experience of audits, invoices, bank reconciliations, accounts payable and accounts receivable and budget preparation.

Experience of working with and co-ordinating income and expenditure across multi-project budgets.

Ability to work to tight deadlines and some ad hoc schedules.

Knowledge

Knowledge of financial regulations and accounting processes.

Working knowledge of using QuickBooks.

Knowledge of health and safety legislation and employment law.

An understanding of equality, diversity, inclusivity and intersectionality and how this relates to this role.

Skills

Strong attention to detail with a strong sense of commerciality and value for money.

Excellent written and verbal communication skills.

Excellent organisational skills and ability to manage time-sensitive tasks.

Ability to work flexibly and occasionally out of hours.

Other

Ability to manage payroll and HR administration.

Proficient in Microsoft Office suite, particularly Excel.

DESIRABLE

Experience of charity sector accounting/finance.

Experience or understanding of project management.

Experience of line managing staff or volunteers.

Experience of developing and delivering HR, IT, Health & Safety, and data protection policy and procedures.

An understanding of the needs of families impacted by domestic abuse and/or domestic homicide.

Responsible Business Lead

Champion responsible business practices across global tea supply chains.

Working for a charity on a mission to create a tea industry that’s fairer, more sustainable, and truly responsible. We’re looking for a Responsible Business Lead who will work at the intersection of supply chains, policy, and impact, ensuring members’ business practices actively support human rights and environmental sustainability.

Position: Responsible Business Lead
Location: E2, near Bethnal Green (London). Hybrid, minimum 3 days in the office
Hours: 37.5 hours per week (full-time), Monday to Friday
Contract: Permanent
Salary: £45,000 to £50,000 per annum, depending on experience + company benefits
 

Closing date: 15th of June

About the role:
As Responsible Business Lead, you’ll play a pivotal role in embedding Human Rights and Environmental Due Diligence (HREDD) across members’ operations. You’ll provide expert advice, coordinate responsible business initiatives, and work with internal teams to ensure supply chain risks are identified and addressed. This is a unique opportunity to shape ethical conduct in the private sector and influence change from boardroom to tea field.

You’ll also lead engagement with the Global Tea Coalition, manage stakeholder relationships, and design learning and communications content that helps members understand and act on sustainability issues.

Key responsibilities include:

• Advise members on responsible business practices and HREDD implementation
• Support design and integration of responsible business elements into global programmes
• Develop guidance and assess member practices against updated membership criteria
• Produce briefings, toolkits, and peer learning events on responsible sourcing and due diligence
• Lead and coordinate the Global Tea Coalition (GTC), supporting strategic planning and member engagement
• Monitor sector developments and certification standards, advising on alignment with values
• Represent the charity at industry events and build partnerships to enhance impact and reach

About you:

• At least 5 years’ experience in corporate sustainability, ideally within agricultural supply chains
• Strong understanding of human rights, environmental risks, and the global tea sector
• Familiar with HREDD, UNGPs, OECD guidelines, and certification frameworks
• Experience working with business leaders to promote responsible sourcing and supply chain accountability
• Skilled in stakeholder engagement, facilitation, and securing buy-in for practical solutions
• Clear and confident communicator, able to translate complex topics for diverse audiences
• Capable of leading research, developing proposals, and managing collaborative initiatives
• Proactive, organised, and comfortable managing multiple priorities independently
• Undergraduate degree required, postgraduate qualification preferred, ideally in sustainability, international development, or a related field

About the organisation:
Founded in 1997, this not-for-profit membership organisation with 38 diverse members, collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities.

The projects address critical issues in the tea supply chain, including poverty, gender-based violence, human rights violations, deforestation, and inadequate access to services. By partnering with corporate members, funders, and local implementers, they deliver tailored interventions and drive responsible business practices. Leveraging their unique position, they bring together the right stakeholders to tackle key challenges with actionable solutions.

You may also have experience in roles such as: Sustainability Lead, Ethical Sourcing Manager, Human Rights Advisor, ESG Consultant, Social Impact Lead, CSR Manager, HREDD Specialist, or Sustainable Supply Chain Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Your focus will be to secure both major gifts from new donors and build on the commitment of long-standing supporters to further their partnership in MAF’s work and mission.This is a fantastic opportunity to join a friendly and high performing team and make a significant contribution to our global mission.  There is an occupational requirement for the job holder of these positions to be a committed Christian. Additional information is available on request.

Responsibilities

In this role you will have 6 key responsibilities:

Financial: Managing a portfolio of high-value relationships and to deliver income at the agreed annual target in the first year with an expectation this will rise year on year.

Management:  You will be one of the first points of contact internally for trusts/foundations and individual major donors (IMD) related queries and will work in accordance with the major giving team strategic plan and existing procedures, practices and standards.

Relationship:You will seek to actively develop and manage excellent relationships with an agreed portfolio of trusts/foundations and IMD capable of donating a minimum of £25,000 or more as a single gift each year. In addition you will need to:

• Develop and implement professionally written action plans which will engage, inform and nurture prospects and donors to deliver gifts at the agreed level.
• Undertake timely administration to capture and record knowledge of supporters within the customer relationship management database. Work with the organisation’s systems team to utilise this information to enhance applications and giving levels
• Pro-actively develop relationships with key stakeholders within the MAF organisation(s)
• Present MAF proposals alone or with others, (member of the operational field team, CEO etc), to prospects and donors.
• Participate in events to develop relationships with donors, inviting individuals from portfolios where appropriate and co-ordinate visits to MAF overseas operations where appropriate to introduce these donors directly to the work of MAF.  

Information: Information management and analytical thinking is essential as you will present detailed, accurate and high-quality fundraising proposals to prospects and donors, ensuring any specific deadlines or funding windows are complied with.   In addition you will need to:

• Ensure that donors are thanked appropriately for their gifts with timely and appropriate reports, letters and phone call.
• Provide timely ‘report backs’ that are appropriate/agreed with each donor, to evidence effective use of funding and to encourage the opportunity to make further applications based on good stewardship and achievement of agreed outcomes.
• Maintain a thorough knowledge, and the funding priority, of projects available for funding by trusts/foundations supporters and prospects.
• Actively seeking to grow the trusts/foundations portfolio and income through the use of research
• Attending regular appropriate training courses, external forums and networks to ensure continuous personal development 

Major Donor team (practice/ procedures/training):As a key member of the team you will need to ensure procedures and standards are developed/maintained to ensure we are effective and compliant with any legislation/regulation.

CRM Database: To provide support to the Partnership Executive, who will be the team’s CRM database lead and maintain a thorough working understanding of MAF UK’s CRM system in order to answer specific team queries.  You will need to support the teams day-to-day CRM activities including producing reports, importing data, adding activities, amending details and any other relevant tasks

In line with all staff in MAF UK you will be required to:

1. Be a role model of organisational values and beliefs - contributing to the shared spiritual life of the MAF UK team as a unique Christian charity. This will include attendance and participation in corporate times of biblical reflection and corporate prayer meetings
2. Participate in appropriate matrix programme and project teams, contributing skills and expertise to required timescales from the appropriate programme leader
3. Keep your line manager informed of all relevant and timely information
4. At all times comply with statutory requirements for handling personal and sensitive data in a confidential manner
5. To abide by Safeguarding and Conduct Policies, and all other MAF UK policies provided on the Intranet

 Christian values, beliefs and ethos of MAF UK:

As a Christian mission, MAF UK is seeking those who share in the Christian values and beliefs of the organisation, as described in the mission, purpose, values and beliefs statements. All staff will be required to support and actively demonstrate the Christian values of the organisation and to take part in organisation activities such as staff meetings, prayer meetings, away days, where the values and beliefs of the organisation will be obvious.

Qualifications, Skills & Experience

Essential Requirements

• Educated to degree level
• Experience of working with donors or in a relationship management environment
• Experience of utilising knowledge of audiences to develop donor involvement
• Your personal skills and attributes will need to include
  • Excellent writing skills with the ability to successfully present project proposals to trusts and foundations
  • Proficient skills in Microsoft applications
  • Able to communicate positively, persuasively, and sensitively across functions and organisations
  • Building strong partnerships across the organisation and maintaining a positive and friendly approach even under pressure
  • The ability to positively influence non-direct reports in order to obtain information, or drive activity
  • High levels of efficiency and quality – Excellent attention to detail
  • Financially literate and able to interpret business plans
  • Able to manage multiple deadlines and priorities
  • Committed and mature Christian, able to demonstrate understanding and acceptance of the Statement of Faith and willing to proactively take part in MAF events and meetings e.g. prayer meetings, away days etc. Able to describe these beliefs and values to others so as to represent MAF as a Christian mission organisation
  • Emotional resourcefulness
  • Flexibility towards others and circumstances
  • Service orientation

Highly Desriable requirements

• Major donor/trusts & foundations or other transferable fundraising training

• Experience of working in a Christian organisation or charity/fundraising environment

• Successful work experience within a fundraising environment

  Benefits:

• Salary:   £42,000 per annum depending upon experience 
• Hours: This role is full time, 36 hours per week
• Pension: MAF UK provides a non-contributory pension scheme for staff of 10% salary on joining
• Annual leave entitlement: 22 days per year plus 8 statutory paid public holidays per year (including those falling at Christmas and New Year).

Location: This role can be based at the MAF UK Offices in Scotland, Glasgow,  or optionally could be in the Oxford, Cambridge arc as we are launching a new hub in the Milton Keynes area, maximising our engagement with a thriving local aerospace and charity sector region.  Up to two days a week in our Folkstone Office might be initially required.We welcome hybrid working in line with our flexible working policy, the needs of the business, the requirements of the role and your location. This will be discussed at interview.

Closing date:  22nd June 2025

Interview date:  July 2025

Policy and Public Affairs Officer - National Youth Agency

The National Youth Agency is looking for a new Policy & Public Affairs Officer to join our Policy, Insights and External Affairs Team.

Contract: Permanent
Hours: Full-time - 37 hours per week 
Salary: £29,000 - £33,000 per annum (depending on experience and qualifications)

Remote: NYA is a remote working organisation. However, its home is in Leicester which is available for staff to work or host meetings. There is also the option of a workspace in London up to 2 days per week. This role will require regular travel to meetings, events and conferences in London and throughout England.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

As Policy and Public Affairs Officer at the National Youth Agency, this is a unique opportunity to shape the future of youth work in England. You’ll be part of influencing national policy and driving change that directly impacts young people’s lives. Working within a dynamic and supportive team, you’ll be at the forefront of monitoring and interpreting developments across Westminster - from government consultations to parliamentary debates. Your work will ensure NYA stays ahead of the curve, responding swiftly to emerging policy trends and helping to shape national conversations. You’ll work with the team to use these policy insights to develop our influencing and advocacy efforts. If you’re keen to develop your career in policy and public affairs and want to contribute to meaningful change for young people, this role offers the opportunity to do just that.

Key responsibilities for this role will include:

Policy and public affairs support

• Research and track policy developments, political landscape changes, and other relevant areas to identify opportunities to further NYA’s policy calls.
• Monitor and report on parliamentary activities, government announcements, and consultations relevant to youth work.
• Compile and analyse data from various sources to support policy briefs, reports, and other written materials.
• Draft policy briefings, research summaries, consultation responses, letters, reports, newsletters and stakeholder communications.
• Maintain and develop stakeholder relationships and record engagement on the CRM system.
• Work with the team with the preparation and delivery of youth participation activities to support our policy influencing objectives.

Event support

• Support the organisation, coordination and note-taking for meetings and events, including webinars, roundtables and political party conference activity. 
• Support with planning and executing of large events including attendee registration, youth participation, materials preparation and using the CRM system.

Other

• Represent the Policy Team at external and internal meetings, policy forums and events.
• Work collaboratively with other teams and directorates to help build an understanding of the work of the Policy and Public Affairs team and effective working relationships across the organisation.

Please refer to our Candidate Pack for more information on the role and the requirements.

Why Work for NYA?

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:

Please download our applicant pack to find out more about the role and requirements

To apply, please submit the following via our online application platform by 11:59pm on Sunday 29th June 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section. 

A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section. 

We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer. 

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission. 

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power.  We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-221910

We are seeking a Head of Services to lead our Youth Work and Day Centre provision at NHYC. This is an exciting time to join the organisation as we prepare to launch our new five-year strategy. You should be a thoroughly organised individual with extensive experience and expertise in operational service delivery. You should be capable of balancing strong attention to detail with the ability to think strategically, and be flexible to respond to changing demands. You should be an inspirational leader, able to motivate a diverse staff team to deliver consistently high quality services to young people. 

• Salary: £46,800 to £52,000
• Deadline: Midday Thursday 19 June

For more information on the organisation and role, please click 'Apply'.

The Volunteer Engagement Manager forms an integral part of our Retail management team, working closely with our shop management and HR teams. They will be responsible for recruiting, organising and coordinating the charity’s volunteers and our volunteer programme – working with our shop managers to develop their skills to drive recruitment, improve retention, and ensure we have the right number of volunteers in the right locations to support our work.

Responsible to

Retail Development Manager

Direct reports

None, although this may change as the role evolves

Working hours and contract

35 hours, working five days per week, across a flexible seven-day rota

Salary

£28,000 - £32,000 (depends on experience), plus travel expenses

Location

Four days per week in our shops, and one day at our Head Office, Mansell street, Aldgate East

Role Responsibilities

Deliver recruitment targets by shop to ensure we have sufficient volunteers and volunteer hours to support our financial objectives

Support the onboarding of our volunteers for various retail roles

Engage our volunteer team with Fight for Sight’s work and help them to understand the value of their contribution

Maintain an empowered, well trained, motivated and engaged volunteer team with excellent communication at team and individual level

Attend in-person recruitment events to engage with our volunteering communities.

Work alongside our Retail HR lead to schedule and deliver online training sessions, to ensure volunteers are well-prepared and confident in their roles

Work closely with the shop managers to grow relationships with volunteers and to demonstrate outcomes and the value and impact of volunteering activities.

Support our shop managers to maintain accurate records of volunteer activities and hours, ensuring compliance with all legal and organisational requirements.

Person specification

Desirable skills, knowledge & experience

· Track record in successful charity shop volunteer recruitment and retention

· Excellent interpersonal and communication skills, with the ability to build strong relationships with volunteers, retail staff, and other stakeholders

· Passionate about the benefits of volunteering to both volunteers and organisations, and an understanding of the challenges involved in volunteer management

· Experience of working with and managing a regional volunteer network

· Strong organisational skills and the ability to manage multiple tasks and priorities effectively

· Experience with volunteer management software and recruitment sites (desirable).

Personal qualities

· An understanding of and commitment to the sight loss community.

· Strong communication skills and presentation style.

· Flexibility and a practical, can-do attitude.

· Highly motivated and able to juggle a varied workload.

· Personable, with excellent listening skills.

· Excellent accuracy and attention to detail.

· Growth mindset

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Flexible/hybrid working options

· Apprenticeships scheme, study leave and financial support for training & development

· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

· An active Social Committee and staff events

Application & Interview process

See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.

Successfully shortlisted applicants will be invited to interview online via Teams.

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion

Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.