Coordinator Jobs in Chelsea, Greater London

Job Title: Citadel Manager (London)

Hours: 35 per week (full time)

Location: Home working with regular travel across London including to the Vauxhall office.

Contract: Fixed term (until 31st January 2026)

Salary: £41,265 per annum

About us

Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.

About you

We seek an outgoing, confident leader who is well versed in public speaking and influencing people. Excellent organisational and relationship building skills are essential, along with experience of leadership and managing a team. We are looking for someone who is passionate about the role of community in ending homelessness.

About the role

We seek an inclusive, self-motivated leader to manage the Citadel project across South East London (Southwark, Lambeth, Greenwich, Lewisham, Bexley and Bromley). Responsibilities include overseeing the overall running of Citadel in London, regular monitoring, reporting, budgeting, and supporting four Citadel Co-ordinators in overcoming any local barriers and developing strong local partnerships.

About Citadel

Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.

Benefits:

• 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
• Openness to flexible ways of working
• Employee Assistance Programme
• Home office set-up
• Cycle to Work Scheme

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Carers Service Coordinator
Ref: 206
Responsible to: Service Manager - Peer Support, Wellbeing and Volunteering
Based: East and West Herts
Working hours: 30 hours per week.
Contract length: Permanent
Salary: £24,000 - £25,000 per annum, pro rata

Purpose of Post

This is an exciting time to join our innovative carers service. We are in a position to grow the current support offered and develop other ways of supporting carers across Hertfordshire.

The Carers Coordinator is an integral role within Hertfordshire Mind Network (HMN) and to the future development of the service. Using the ethos and values of peer support, the post holder will support carers in an empathetic, safe, respectful and empowering way; using their lived experience to bring hope.

Using the ethos and values of peer support, the post holder will support unpaid carers in an empathetic, safe, respectful and empowering way; using their lived experience to bring hope.

Key Responsibilities

• To recruit, train and support a team of volunteers to provide 1-1 support and group support
• Arrange regular 1-1 and group support via Teams for volunteers
• To work within the model of peer support to help unpaid carers to discuss common experiences and to establish and maintain relationships built on trust
• To work with the Service Manager to assist in the planning, organisation and development of the Carers service
• To work closely with the Volunteer Team around the volunteer recruitment process and Volunteer Selection Training
• Ensure volunteers are aware of all training opportunities
• Attend training, supervision sessions and appraisals as required
• Act as a positive role model for unpaid carers

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date: Applications are welcome on an ongoing basis until this role is successfully filled.
Interview date: Interviews shall take place on a rolling basis.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

UnLtd is the leading provider of support to social entrepreneurs in the UK and offers the largest such network in the world. Our mission is to find social entrepreneurs with bold solutions to today’s challenges. Through funding and support, we help them to realise their potential and creating lasting change.

UnLtd’s vision is a future where enterprising people are transforming our world for good. To enable this, we are committed to developing an eco-system of support to make it easier for those who need help to find it.

UnLtd values diversity and is committed to inclusion and understanding intersectionality. These are more than just buzz words for us. They’re principles guiding how we build our teams, support leaders, empower social entrepreneurs and create an organisation that’s the right fit for every person.

To support an inclusive environment where employees feel empowered to share their lived experiences and ideas, we have embedded an equity and inclusion group within UnLtd giving us a wide range of different perspectives in our work to help us see what is most needed in society. We are particularly keen to hear from those who identify as Black, Asian or Minority Ethnic, LGBTQIA, people who are disabled, those with learning differences, those with caring responsibilities, from a less advantaged socioeconomic background as well as any other under-represented group in our workforce.

About the Role

The Central Services Team is responsible for ensuring the provision of effective day-to-day central facilities services and infrastructure, enabling UnLtd to meet its strategic aims and objectives.

Working as part of UnLtd’s Central Services Team, the Office & Facilities Coordinator will be working with the Central Services Manager to make sure that the building is in the best condition for the employees who work there and our staff working remotely are doing so in line with proper safety precautions.

Please see the Job Description for more information.

Interested? Here’s how to apply

We need to know a bit about you, your experience and what you can bring to UnLtd.

You can submit a CV + supporting statement (up to 2 pages). We’d love you to tell us:

• About you – your skills, experience and personal qualities;
• Why you’re interested in the role and what you hope to get out of it.

The main thing is you can demonstrate you have skills and experience (Lived or learned) that relate to what we have said we are looking for.

We particularly welcome applications from people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA and from different socio-economic and educational backgrounds.

• Application Closing Date: 18th June 2024
• 1st Interview: 25th June 2024
• 2nd Interview: 28th June 2024

UnLtd is committed to offering employment opportunities for people with criminal convictions. As a result, we will only ask you about any criminal convictions at initial offer stage. Your information will be treated fairly and confidentially and will not automatically exclude you from the role that you have applied for.

During Covid-19, our staff have been working remotely, some staff are returning to the office in a phased, optional approach. We continue to seek to accommodate remote working.

Find out more about our generous range of employment benefits on our website.

About the role:

When a person or their family member sustains a spinal cord injury it is a life changing experience. They can experience a huge drop in confidence, lose their independence and can feel isolated and that no one understands what they’re going through. Back Up was started by volunteers and our volunteers remain at the heart of everything we do, including shaping and delivering our range of services.

The Volunteer Development Assistant will be the main point of contact for volunteer enquiries and requests and will work across Back Up to understand volunteer needs in order for the volunteer team to grow and support delivery of our life changing services. They will be responsible for the administration and coordination of the annual calendar of volunteer training events ensuring that prospective volunteers feel supported and well prepared, and everything is in place for delivery of high-quality training.

Lived experience is an advantage; but most important is you sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description[BH1] .

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Our client is a highly regarded International Development Organisation with a Head office based in Central London.  They are looking for an Interim HR & Operations Coordinator on a FTC basis until Mar / Apr 2025.

The HR & Operations Coordinator is accountable to the HR & Operations Manager and will work closely with the Finance team as well as senior management. In addition, this post has considerable interaction with members of the UK Head office and Country staff based overseas.

Main responsibilities

Human Resources

To be the first point of contact advising managers and staff including secondees on all general HR operational enquiries in adherence to company’s policies and procedures, legislation and best practice.

Supporting Senior Management on complex disciplinary, grievance, capability cases.

Coordinating recruitment campaigns and supporting the team in implementing the 2024 recruitment plans.

To support the learning and development function and needs arising from the appraisals process including the administration and co-ordination of internal training programmes.

To ensure HR Records are up to date, accurate and compliant with legislation including administration of the online system to record absence (sickness, holiday TOIL).

Provide departmental reports to the Senior Management Team when required.

Provide the monthly payroll data and liaise with the external payroll service provider to provide the smooth running of the monthly payroll.

To promote equality of opportunity in relation to the duties of the post.

Supporting the programmes team with compliance in Country Offices.

Information Technology

To support the HR & Operations Manager in the on-going development of the company’s IT systems.

To support IT function and security of the company's electronic records.

To act as the main point of contact for the outsourced supplier.

Administration and Facilities

To provide general administrative support to the HR & Operations Manager ensuring the smooth running of the organisation.

To coordinate the recruitment and onboarding plans and delivery for new staff,

To coordinate ongoing HR contract administration and changes.

To facilitate the purchasing of staff IT and other work equipment in line with budget.

To coordinate the monthly payroll communication and approvals

To arrange and service internal and external office meetings.

To be the first point of contact with shared working space (office) provider and ensure facilities are currently accessed and utilised.

Assist the HR & Operations Manager in resource planning for additional capacity for company projects

To be the main contact for Health & Safety for the UK office, developing and implementing the health and safety policy and ensuring that staff comply with this.

Together with the HR & Operations Manager, ensure that the company has appropriate insurance cover.

To undertake any other duties that may reasonably be requested by the SMT commensurate with experience and company requirements.

Role Purpose

• To deliver excellent drug and alcohol services to those who use our services and their significant others, including family members friends and carers, to facilitate positive outcomes.
• To manage a case load and coordinate and deliver assessment and evidence-based interventions (brief and structured), recovery planning and aftercare planning.
• To work collaboratively with colleagues and key stakeholder across multi-disciplinary teams, ensuring adherence with all policies and Safeguarding principles.

Key duties and activities of the role

• Provide high quality, person centred, low threshold services, responding to the individual and diverse needs and preferences of those and their significant others.
• Deliver evidence-based psychosocial one-to-one and group interventions as part of an effectively integrated care package and to take an assertive approach to people disengagement.
• Deliver harm reduction advice, guidance and education including the needle & syringe programme delivery, brief and extended recovery interventions, blood borne virus intervention, overdose prevention including naloxone programmes.
• Enable people to access education and employment services and health, wellbeing and recovery support activities and to signpost to other available services.
• Support volunteers, peer mentors and service user representatives to take an active part in services.
• Identify risks and take appropriate action in accordance with local, national and organisational Safeguarding policies.
• Actively contribute to multi-disciplinary review meetings internally and externally.
• Maintain accurate and timely records using the designated case management system in compliance with Information Governance policies and procedures.
• Work flexibly, including across multiple sites and peripatetically when required.

Person specification for the role

• Passion for and understanding of working with substance misuse services or with other socially excluded or vulnerable groups.
• Proven ability to meet deadlines, record information accurately and in a timely way and to work calmly under pressure.
• Great team working, communication and interpersonal skills. Demonstrating a highly cooperative approach to supporting colleagues and the whole team to deliver Service objectives, as well as in working directly with people and their significant others.
• Experience of or demonstrable ability to deliver a quality level of service to people with complex needs. This includes the ability to work with people on a one-to one basis or to facilitate group sessions, to be able to complete assessments, care and support plans, risk assessments and to complete case recording to a high standard and in a timely way.
• Good IT skills including use of Microsoft Office programs and digital meeting platforms and Case Management Systems like Nebula, System One or Theseus.
• Understanding of and ability to apply excellent Safeguarding and risk management practices and a demonstrable understanding of the Health and Social Care regulatory requirements of the Care Quality Commission (CQC), National Institute for Clinical Excellence standards for Health and Social Care and the GDPR confidentiality and privacy regulations.
• Demonstrable commitment to working in partnership with other professionals such as criminal justice agencies, community groups and other stakeholders to achieve good outcomes for our service users.
• NVQ/QCF/RCF Level 3 in Health and Social Care or equivalent. Or the ability and commitment to complete this within 1 year of employment.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Summary

We expect this role to focus on developing and maintaining relationships with key funders, stakeholders, institutions and individuals. It will undertake work to secure funding, resources and partnerships for both Shared Assets and the wider land justice movement, and to raise the profile and reputation of Shared Assets.

The role will have responsibility for securing core funding for Shared Assets from trusts, foundations and high net worth individuals, and for supporting colleagues to secure grant and commercial funding for consultancy, research, movement building and communications projects. It will have responsibility for reporting on core grants and providing quality control for colleagues for their bids, tenders and funder reports. As part of this work the role will play a key part in providing intelligence and foresight to contribute to the organisation’s strategy and business planning. 

Beyond securing consistent core funding for Shared Assets the role will also work with funders and others to secure longer term resourcing of the wider land movement in order to deliver our collective ambitions for a just and sustainable land system. 

As part of a self managing organisation all team members are expected to contribute to the day to day management of the organisation through participation in management circles, team days and working groups.

Main Responsibilities

Fundraising and resourcing

• Develop and maintain relationships with funders to fund work that seeks to support common good land use and to create a more just and sustainable land system. 

• Work with the team to ensure we maintain a healthy pipeline of bids and tenders in order to meet income generation targets across the organisation. 

• Work with the wider land justice movement and funders to secure significant, consistent and long term resourcing for the wider land movement, working in ways that are open and transparent to, and inclusive of, the wider movement and which will help to deliver systemic change that meets our collective objectives for a more just and sustainable land system. 

Stakeholder relationships

• Develop and maintain relationships with key partner organisations in order to build an understanding of the wider context and system in which we are working in order to inform our strategic development and to identify opportunities for future partnership working. To understand where Shared Assets is valued and effective, and where it may need to adapt and change.

General

• Participate in the Funding & Finance circle, participate in relevant work groups and liaise with other circles where appropriate. 

• Contribute to communications and raise the profile of the organisation - in particular working closely with the Communications Coordinator on external messaging with respect to Shared Assets and the wider land movement.

• Provide reports and information for the board as required.

• Provide support to colleagues where needed, including in the running of events, training and other activities.

• Participate in and contribute to the development of Shared Assets as an organisation, including involvement in collective decision making, being accountable to policies, and helping improve those policies where relevant.

• Any other duties as may be required in a small organisation.

About us:

• Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.

• Our vision: A future where everyone can achieve their potential within and beyond prison.

• Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.

About the role

The Hardman Trust supports people on long prison sentences to take their next steps in life. As the programme & volunteer coordinator your role is to help make this a reality through the coordination of programmes in line with our business plan, and overseeing the recruitment, onboarding and support of our volunteers. 

Your role is designed to flex to coordinate existing or new programmes as the needs of our organisation and its users evolve. In its first year, your role will be to coordinate our Penfriends letter writing programme and our grants programme. This will involve growing both programmes across the estate, liaising with prisons to ensure the smooth running of both programmes, and ensuring sufficient volunteer coverage. You will have day-to-day administrative support from our Office, Programmes and Grants Administrator to complete administrative tasks, and you will be supported by the Head of Service Delivery to embed an organisational-wide approach to volunteering.

About you

With an enthusiasm for our mission, you will be a good communicator, professional, well organised and eager to support those we are here to serve. You will work closely with the rest of the team to connect our work, create a cohesive programme offer, and ensure the smooth day-to-day delivery of our programmes and services with the needs of our service users at its core. You will build strong relationships with prison stakeholders across the estate, raising the profile of our work and seeking opportunities to do more to support the people we are here to serve: people on long term sentences.

We are keen that our staff grow and develop as the organisation grows and develops It is therefore essential that you are willing to complete a professional qualification related to the role, such as the ILM Level 3 in the Management of Volunteers. This will be paid for by The Hardman Trust.

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Location:  Working from home / Frequent travel across the UK (ability to use the London office if required)

Reporting to:  Head of Service Delivery

Hours:  Full time, 35 hours per week

We are seeking an excellent Information & Education Coordinator to join our Services team within APF!

APF supports people affected by Pulmonary Fibrosis - a cruel and terminal lung scarring disease that cuts thousands of lives short in the UK each year. There’s no known cure, and it’s on the rise. We want to stop lives being lost to Pulmonary Fibrosis, and as we enter a new five-year strategic period, income growth underpins our ambitious and exciting plans to grow research, support and influencing.

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Why join us?

As well as knowing that what we do is making a positive difference to people’s lives, we support personal development and offer a range of benefits:

·        25 days holiday plus bank holidays (plus additional discretionary days around Christmas)

·        Company Pension Scheme

·        Flexible, home-based working

·        Access to an Employee Assistance Programme including retail discounts, access to emotional support.

·        Death in Service scheme.

·        Company related sick pay when 6-month probation is complete.

·        A focus on personal development including access to training opportunities and coaching.

Application Details

·        Your CV

·        A supporting statement outlining how you meet the knowledge and experience criteria in no more than two sides of A4

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Closing Date: 9am 28th June 2024

Interviews: Teams call Thursday 4th July.

Pulmonary Fibrosis does not discriminate. Our team should reflect the diverse communities we exist to support. We warmly welcome applications from all candidates irrespective of age, disability, race (including colour, nationality, ethnic or national origin), sex, pregnancy or maternity, gender reassignment, sexual orientation, religion or belief, or marital or civil partnership status.

Action for Pulmonary Fibrosis is committed to a culture that is both diverse and inclusive and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Results UK Job Description: Parliamentary Advocacy Coordinator (Education)

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Key terms and conditions

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​Salary: £27,770

Contract type: 1 year

Hours: Full time - 35 hours per week

Holidays: 25 days plus bank holidays. Staff additionally get a day off on their birthday and our office is closed between Christmas and New Year.

Pension: Employee contributions to pension are matched 1:1 by Results up to a maximum of 5% of gross salary.

Benefits: Cycle scheme, interest free travel card loan and Employee Access Programme

Line Manager: Senior Policy & Parliamentary Advocacy Officer (Education)

Location: Results UK works hybridly with most staff coming into the office 2 days a week but other working patterns are possible. Our office is in Millbank Tower, London, SW1P 4QP.

Starting date: This role is available from 1st July 2024.

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About Results UK

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Results’ mission is to work with others to create the public and political will to end poverty, by enabling people to exercise their personal and political power for change.​

Internationally, we work with Results organisations in the US, Canada, Australia and Japan, and in education we work with partners through the Global Campaign for Education, the Foundational Learning Hub, and the Privatisation in Education and Human Rights Consortium. Results UK believes the building blocks of the end of poverty can be most simply articulated as “health, education, economic opportunities, and citizen voice”. These are the things that all people, wherever they live, need and have a right to.

Across all our issues, our aims are to mobilise resources, change policy, and create the public and political will that will bring about change.

About the International Parliamentary Network for Education

The International Parliamentary Network for Education (IPNEd) helps mobilise the political leadership necessary to accelerate quality education for all.

The Network consists of parliamentarians from around the world who are committed to achieving Sustainable Development Goal 4 - Quality Education - through increasing the funding, access and equity of education globally.

At IPNEd, we support parliamentarians to work individually and in partnership with other members of parliament to accelerate the achievement of SDG 4..

The IPNEd Secretariat is hosted by Results UK.

The Secretariat acts independently and reports to the Network’s Global Executive Committee, all of whom are parliamentarians.

Role description

The Parliamentary Advocacy Coordinator (Education) will work with both organisations, providing crucial support to the Results UK Education and IPNEd Teams. We are looking for someone who will be proactive, efficient and flexible in supporting our parliamentary advocacy work both in the UK and globally. Having a can-do attitude that includes the more administrative aspects of the role is essential. This post will provide good opportunities for developing project management and advocacy skills; an understanding of key international development issues; and experience of working with Parliaments and parliamentarians in the UK and globally.

We are looking for candidates with an interest in and passion for international development and education to address poverty, inequality and oppression.

Key responsibilities

Supporting the work of the Results UK education and IPNEd teams​

• Providing administrative support to the Results UK Education and IPNEd Teams and ensuring the smooth-running of internal processes that support the teams’ work, for example: contributing to the maintenance of the contact management systems and databases; supporting monitoring, learning and evaluation processes; tracking and communicating impact; engaging with external providers (e.g. report designers); managing procurement of translation services for events and meetings.
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• Supporting political analysis for Results UK and IPNEd education teams to identify parliamentarians to work with as members of the All Party Parliamentary Group for Global Education in the UK and the IPNEd global network.
• Assisting with advocacy strategy  planning and implementation, for example: attending coalition meetings and identifying key opportunities to influence decision-makers.

• Assisting with organisation of virtual and in-person parliamentary events, including leading on logistical details and assisting in developing project plans and schedules.

• Project assistance and development, for example: assisting with briefings or delegation planning.

• Keeping up to date with current affairs that relate to Results UK and IPNEd’s work. In terms of Results UK, keeping up to date with UK politics and parliamentary affairs with a focus on global education. In terms of IPNEd, keeping up to date with international affairs relating to global education, with a focus on the role of parliamentarians in these issues. Identify parliamentary opportunities including parliamentary questions, debates and other advocacy opportunities.

Communications and media

• Support Results UK communications and contribute to activity and contribute content to Results UK’s website, blog and social media to help achieve our organisational objectives and strengthen our brand presence.

• Managing the APPG on Global Education Twitter Page and supporting APPG newsletters.

• Creating and sharing communications content for IPNEd including: social media content for  Twitter and LinkedIn; contributing to the IPNEd website; sending out communications to the network and writing content for the monthly IPNEd newsletter.

Working across the whole of Results UK

• Working with the Grassroots and Communications Team to ensure maximum impact between the relationships our grassroots campaigners build with their local MPs, and the Education Team’s advocacy work.

• Representing Results UK and/or IPNEd as required at meetings with coalitions or partner organisations.

Person specification

Essential criteria
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Skills and experience
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• Experience of working with parliamentarians, public affairs, campaigning or advocacy work in either a paid or voluntary environment.

• Strong interpersonal skills, an ability to quickly strike a rapport with people from diverse backgrounds.

• Experience providing logistical/administrative support to organise and operate meetings and events.

• Excellent written and verbal communication skills.

• Excellent organisational skills with strong attention to detail.

• Computer literacy.

• Willingness and flexibility to work across a range of tasks and activities as needed by the Results UK Education and IPNED teams.

• Experience of using social media and producing communications materials in a professional context, either in a paid or voluntary environment.

• A willingness to pick up the phone, both to contact others and to be the first point of contact with callers.

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Personal attributes

• Passion for politics, international development, and/or education.

• Self-starting, highly organised, and able to manage multiple tasks.

• Ability to respond flexibly to changing priorities, and to both set and work to deadlines.

• A good team worker who enjoys supporting other members of a team and working together for common objectives.

• Good written and spoken English.

• Willingness to work across the political spectrum  as part of a politically neutral organisation and to engage enthusiastically with parliamentarians from all political parties.

• Confident and willing to initiate contact and discussion with parliamentarians and their supporting staff.

• Willingness and ability to travel outside the UK.

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Desirable criteria

• Knowledge of the workings of the Parliaments, in particular the UK Parliaments and experience working in international development.

• Knowledge of the key issues facing education in a global context.

• Knowledge of Salesforce or other content management systems.

• Ability to speak a second UN language: French, Spanish, Arabic, Russian, Mandarin.​

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Personal attributes​

• A self-starter, who is highly organised with strong attention to detail and comfortable working with a high degree of autonomy.

• A commitment to anti-oppression and challenging your own thinking and biases.

• An ability to respond flexibly to changing priorities, and to stick to deadlines.

• A team player who enjoys supporting other team members towards common objectives.

• Excellent written and oral communication skills.

• Strong attention to detail.

• Willingness and ability to travel within and outside the UK, as required.

• An interest in working collaboratively with global partners and learning from their experiences as well as sharing your own.​

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Why work for Results and IPNEd​

Like you, we're passionate about ending poverty. We’re a small, collaborative organisation that has a big impact. We just do advocacy - we don’t run programmes. The experience you gain with us sets you up for a career in international development. Below are a few of the benefits of joining us, in addition to the salary, pension and annual leave outlines at the top of this document.

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Work-life balance​

• We offer flexible working so you can manage work around your own needs.

• Hybrid working means you don’t have to be trapped in a long commute every day and don’t have to be London based.

• Staff members have their birthdays off as a bonus day of leave and we close the office between Christmas and new year so you don’t need to take leave.

• We subscribe to the Bupa employee advice line – free confidential access to financial and legal advisors as well as telephone and online counselling sessions.

• In addition we run training on mental health at work and have named mental health first aiders who can be contacted in confidence if you would like help finding support.

• All staff have the opportunity to join working groups outside of their work areas according to their interests and are encouraged to pursue professional development opportunities.

• Our staff wellbeing team explores how we can improve our staff wellbeing  - most recently publishing a comprehensive guide - and reviews what we have done to date.

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Anti-oppression​

• We offer half a day’s anti-oppression learning leave each year

• As well as making reasonable adjustments, we support our staff in making applications to the Access to Work scheme to get additional equipment where needed.

• We offer disability leave for disabled colleagues to manage specific needs they may have without having to give up their holidays.

• We have a staff working group on anti-oppression which helps to develop our work on anti-oppression and identify gaps in our current work.

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Partnerships​

• Results UK hosts three other organisations, including IPNEd, working on specific aspects of global health and education, so you benefit from other perspectives and get an in-depth understanding of other work going on in the sector.

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Equality, Diversity and Inclusion​

At Results UK, we believe in equality, diversity and inclusion, and that these should be the norm. As well as this being an issue of equality and fairness, we recognise that diverse and inclusive organisations are some of the most productive and impactful.

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As an organisation, we are aware of the under-representation of certain groups and communities in the international development sector that are often closest to the issues we work on. These include - but are certainly not limited to - people from Black, Asian and minority ethnic (BAME) communities, refugees, people with disabilities and people from lower socio-economic backgrounds.​

We want to change this and are committed to playing our part as an organisation. As a committed equal opportunities employer, we actively welcome applications from people of a wide range of backgrounds, skills and abilities, recognising the value that these different perspectives bring to our organisation.

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How to apply​

To apply for this job please submit a CV demonstrating your previous experience and answer the questions outlined below via our online application system. 

Deadline for applications is midnight on Wednesday 26th July 2024.

Interviews will be held on Friday 28th June/Monday 1st July 2024 .

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All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verifying that you are eligible to work in the UK before you start work.​

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Shortlisting questions

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You will be asked to answer the following questions as part of the application process.

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What motivates you about this role, and working on international development and global education in particular?

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Working collaboratively is an essential part of this role. What do you think are the most important things for building and maintaining successful relationships with colleagues?

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If you were briefing a member of parliament on a key issue in global education, how would you ensure your communication was clear and persuasive?

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What does the term anti-oppression mean to you? Feel free to reflect on your personal experiences of anti-oppression if you would like to do so.

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The Quality and Progression Lead will play a vital role in maintaining and developing the excellent standards of teaching, learning and assessment at High Trees. We engage around 700 learners a year in the Education and Training team, working with adults with diverse needs who are returning to learning to upskill for employment, wellbeing or confidence.

In this role you will lead a team of tutors who work in the community, teaching a range of subjects including ESOL, Functional Skills, employability and wellbeing. You will need to be approachable and committed to supporting the tutors to deliver excellent standards of teaching and learning that result in strong achievement and progression for learners. You will deliver engaging training for the tutors to help them deliver the best standards of teaching and promote and grow their strengths as a diverse team. High Trees is a small, inclusive and welcoming environment. You will work closely with learners, listening and acting on their feedback. As part of a small, friendly and efficient Education and Training team, you will work collaboratively to ensure that provision has learners at the heart of the delivery.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

The YWF Youth Voice Coordinator Role

This role offers an exciting opportunity to coordinate and lead YWF’s revamped youth engagement initiatives. Collaborating closely with our Youth Voice Consultant and the entire team, you will bring passion, creativity, professionalism and ambition to implement our youth voice plans. These plans are informed by a recent review and are supported by a theory of change.  Additionally, you will play a pivotal role in amplifying this work and the voices of young people involved with YWF through our social media platforms.

This position also provides avenues for professional growth and development. By directly overseeing interns engaged in YWF activities, you will gain valuable experience in staff development and play a crucial role in nurturing the next generation of youth leaders! Furthermore, you will acquire experience in YWF’s broader organisational functions, creating opportunities to leverage your expertise in youth engagement to contribute to strategic and operational decision-making within the organisation.

Key roles and responsibilities

Youth Outreach and Recruitment

• Undertake outreach and recruitment efforts to attract a diverse group of young people from the YWF membership to participate in YWF's engagement initiatives (currently known as the Young Ambassadors) - working closely with members and key stakeholders to do so.
• Ensure these strategies and communication channels are youth-focussed, inclusive and accessible.

YWF Youth Engagement Strategy Development & Coordination

• Help develop and coordinate YWF's youth engagement and youth voice initiatives including engaging the Young Ambassadors in a YWF engagement program, workshops, internships, trusteeships, panels, peer-research, grant-making, member visits etc.
• Ensure young people are supported to engage in outward-facing opportunities - events, social media, co-production, member visits.
• Work with the youth voice consultant, young people and key stakeholders to help further develop practices that promote youth empowerment, both within the organisation, the membership and the borough.
• Support internal pathways for the Young Ambassadors into YWF Internships and external pathways into supported paid opportunities within the borough e.g. research, youth consultancy etc.

Social Media

• Work closely with the Marketing & Engagement Manager to communicate the voices and work of young people within YWF through various social media platforms - including supporting young people to gather content.

Internship Oversight

• Support and coordinate YWF  interns - providing guidance, mentorship and direction to ensure effective program implementation - working to integrate and support interns within different areas of the team.

Stakeholder Engagement and Collaboration

• Engage with internal and external stakeholders, including young people, members, staff, volunteers and partner organisations to share best practices, support collaboration and drive forward impactful strategies.

Project Management

• Ensure clear documentation, processes, and policies are in place to support the efficiency and effectiveness of YWF youth engagement initiatives, including supporting the Youth Voice Consultant to develop role descriptions, session plans, and risk assessments and safeguarding.

Grant Making

• Support the Grants Manager in delivering a youth-led grants programme, led by a group of young grant makers

Measuring Impact

• Work with key members of the team, young people and stakeholders to ensure the ongoing effectiveness of YWF’s youth voice initiatives.
• Work with the team to quality - assure YWF’s programmes to ensure programmes meet the needs of young people

What we are looking for

Skills:

Youth Engagement: Proficiency in designing and delivering creative and dynamic youth engagement initiatives, including outreach, recruitment, and sessions. (Essential)

Session planning and delivery: Able to design engaging and creative sessions with young people, that use different methods to keep them engaged, safe and informed. (Essential)

Social Media: Familiarity with social media platforms and digital communication tools for amplifying youth voices and promoting engagement initiatives. (Essential)

Project Management: Strong organisational skills with the ability to manage multiple small projects simultaneously. (Essential)

• Communication: Excellent verbal and written communication skills, including the ability to engage effectively with diverse young people, stakeholders and team members. (Essential)
• Collaboration: Ability to work collaboratively in a team and membership environment, fostering positive relationships and driving collective action towards common goals. (Essential)
• People Management: Skills in developing team members - in this case interns through formal line management (Desirable)
• Monitoring and Evaluation: Skills in creatively getting and reporting feedback from young people and reporting against outcomes. (Desirable)

Experience:

• Youth Engagement: Experience in youth engagement, outreach, and recruitment, ideally within a community or nonprofit setting. (Essential)
• Project Coordination: Previous experience coordinating and managing youth-focused projects or initiatives, including internships, workshops, or events. (Essential)
• Stakeholder Engagement: Track record of successfully engaging with diverse stakeholders, including community members, partner organisations, and funders.  (Essential)
• Supervision and Mentorship: Experience in supervising and mentoring interns or volunteers, providing guidance and support to facilitate their professional development.  (Desirable)
• Event Management: Experience in planning and executing events or activities aimed at youth empowerment, participation, and advocacy. (Desirable)
• Data Analysis: Familiarity with data collection methods and analysis techniques for measuring the impact and effectiveness of youth engagement programs. (Desirable)

Knowledge:

• Youth Development: Understanding of youth development principles, including adolescent development, peer support, and youth leadership, to help inform program design and implementation. (Essential)
• Safeguarding: Knowledge of safeguarding policies and procedures to ensure the safety and well-being of young people participating in engagement activities. (Essential)
• Community Dynamics: Awareness of the social, cultural, and economic dynamics within Westminster and its impact on young people, enabling culturally sensitive and inclusive engagement approaches.  (Desirable)
•  Youth Participation Models: Familiarity with different models of youth participation and engagement, such as youth councils, peer research, and youth-led advocacy, to inform strategy development and implementation. (Desirable)
•  Policy Context: Awareness of local, national, and international policies affecting young people, including education, employment, health, and social services, to advocate for youth-friendly policies and practices. (Desirable)

Characteristics:

• Passion for Youth Empowerment: Genuine commitment to empowering young people and creating opportunities for their voices to be heard and valued in decision-making processes. (Essential)
• Inclusivity: Commitment to diversity, equity, and inclusion, with the ability to create inclusive spaces where all young people feel welcome and respected. (Essential)
• Adaptability: Flexibility and openness to learning and adapting strategies based on feedback, changing circumstances, and evolving youth needs and preferences. (Essential)
• Resilience: Ability to navigate challenges and setbacks with resilience and a positive attitude, maintaining focus on long-term goals and outcomes. (Essential)
• Empathy: Empathetic and compassionate approach to working with young people, recognizing and understanding their diverse backgrounds, experiences, and perspectives. (Essential)
• Reflective Practice: Willingness to engage in reflective practice, seeking feedback, self-assessment, and continuous learning to enhance personal and professional growth in youth engagement work. (Essential)
• Mucking in! – working in a small team with tight resources you will not be shy about helping out with getting things done but in return you will get flexible working arrangements and a fun working environment. (Essential)

Hours: Full-time, 37.5 hours per week  

Contract: Permanent

Salary: £35,692 - £38,143 per annum

Location: Stoke Newington, London

Start date: June 2024

Our client Peter Bedford Housing Association (PBHA) is a housing association with charitable aims that create positive change in people’s lives. As well as homes and support, PBHA empowers people to learn, access work and discover their creative talents. Based in Hackney, Islington and Newham, PBHA work with people who are homeless, have mental ill health, learning difficulties and multiple needs. PBHA’s work enables people to move on and lead independent lives.

PBHA are committed to an asset based and psychologically informed approach to their work. Mutual support, participation and personal development for both staff and service users is key to this.

The role:

The Housing Coordinator (Supported Housing) leads PBHA’s Housing Team to provide a quality housing management service to tenants with additional tenancy sustainment needs. They will provide day to day supervision to other members of the Housing Team. The post holder will work from local offices, with access to PBHA’s main office in Haggerston where appropriate, however some of the work will be in tenants’ homes in the community. The post holder will be issued the IT equipment necessary to facilitate mobile working.

Aims of the post

The Housing team provide work with vulnerable tenants, helping them to sustain their tenancy and participate in their community. The Housing Coordinator (Supported Housing) carries a small caseload, whilst managing a team of Housing Officers.

Specific Responsibilities

Staff Resources

• Supervising staff and volunteers in line with PBHA policies and procedures.

• Completing annual appraisals, sickness absence reviews and performance management.

• Representing PBHA at internal and external meetings as agreed with the Housing Services Manager.

• Ensuring quality service delivery via staff supervision and auditing.

Tenancy Sustainment

• To be responsible for working with a small caseload of tenants within a locality.

• Identifying individual tenancy needs through assessment and an identified Housing Plan which details risks, needs and move on plans.

• Regular contact with tenants as per plan.

• Provide a weekly housing management drop in at PBHA’s hubs.

• Ensure that tenants apply for benefits where eligible, and signpost tenants to information on how to maximise income.

• Record and monitor any breaches of tenancy agreement and work proactively and within procedures to resolve them.

• Liaise with the ASB lead, Income Officer, the Finance and Enterprises and Training departments to provide effective prevention and management of rent arrears, escalating where necessary in accordance with policy and procedure.

• Liaise with colleagues to ensure void targets are met and properties are let within agreed timescales.

• Arrange viewings and carry out sign ups of occupancy agreements and assist in the moving in/out process.

• Ensure tenants understand their rights and responsibilities in their occupancy agreements.

• Deal with complaints, nuisance and tenancy disputes as they arise.

• Work with tenants to promote self-help and mediation approaches to dispute resolution and address and escalate in line with procedure.

• Carry out regular building inspections, helping tenants to report repairs.

• Take pride in PBHA’s property and assets and encourage tenants to do so.

• Enforce the conditions of tenancy that enable PBHA to undertake urgent works such as gas servicing.

• Carry out H&S and fire checks and assessment, liaising closely with others to ensure that follow up actions are completed.

• Report safeguarding concerns as appropriate.

Team Responsibilities

• Be part of the Operational Leadership Team

• Providing a drop-in service at the Hub

• Responsibility for authorising expenditure

• Involvement in the selection and induction of new workers and volunteers.

• Taking part in planning the team’s work and the annual plan

• Ensuring that proper records are kept, and information is passed to other team members as necessary.

• Ensure that PBHA’s systems are accurately updated specifically in relation to contact with tenants and service users.

Customer focused services

• Lead your team in promoting participation and co-production opportunities so that tenants/participants have maximum influence over the development of PBHA.

• Participate in a rota to provide cover for emergency situations outside of regular working hours. The Rota is additional to the 37.5-hour work week.

• Adhere to lone-working procedures.

• To positively respond to, promote and signpost tenants and participants to report complaints in line with PBHA’s practice.

• To have a collaborative and co-operative approach towards resolving complaints, working with colleagues across teams and departments.

• To take collective responsibility for any shortfalls identified through complaints rather than blaming others.

• To act within the Professional Standards for engaging with complaints as set by the Chartered Institute of Housing.

General Responsibilities

• Participate in key meetings.

• Contribute to policy development, income generation, strategic and annual planning, corporate and cross-team activities, external partnerships and promotional activities as required.

• Promote, develop and support PBHA’s ethos, values and impact.

• Provide cover for other managers and workers.

All staff are expected to: 

• Work co-operatively as part of a team and with other teams.

• Be involved in the selection and training of new workers and volunteers.

• Participate in staff training and development activities, one to ones and all relevant meetings.

• Ensure the observation of all PBHA’s policies and practices, including those relating to equality and diversity, data, health and safety, financial control, standing orders, sustainability, recruitment, supervision, appraisals, sickness and disciplinary.

• Plan and organise own work with a minimum of day-to-day supervision.

• Undertake all other reasonable duties.

General Information

Please note that:

• Postholders must recognise the needs of the organisation to adapt the role and responsibilities of the postholder as is necessary.

• All PBHA work premises are non-smoking. 

Access Information 

The post is based at our Hubs. The Kingsland Hub site has one level and is accessible to wheelchair users. Clissold and Isledon Hubs have step-only access. The role involves travel within Hackney and Islington and working in tenants’ homes.

Main Conditions of Service

This is a full-time position. The post is for 37.5 hours per week, 5 days per week, Monday – Friday, 7.5 hours per day. Duties will occasionally be carried out over evenings and some public holidays.

Overtime is not paid but in line with Agile working, hours can be averaged out over a 2-week period.

Annual leave entitlement is 26 days per year plus normal bank holidays pro rata (inclusive of bank holidays). This will rise after each completed year of service to a maximum of 30 days.

Salaries are revised each year. The starting salary for this post is £35,692 (SCP 18 – 22). We will usually appoint at the start of the scale.

The post holder will be auto enrolled to be a member of the organisation's contributory pension scheme if eligible.

In common with all posts at PBHA, confirmation of appointment is subject to a probationary period (6 months).

PBHA is committed to equality and diversity, anti-discriminatory practice and is striving to be an anti-racist organisation.

Role Requirements:

Although we are keeping direct experience/knowledge requirements to a minimum, we do need you to use the application form or covering letter to demonstrate your capabilities, in relation to each point listed under essential requirements in the role requirements. Where relevant use your answers to illustrate how your competences have helped you achieve positive results.

The minimum experience required for the post is:

• To have worked in a paid or voluntary capacity with at least one of the following groups: people who have mental ill health; learning difficulties; people who have been homeless and rootless; or people who have alcohol-related problems.

• To have an understanding of the particular wellbeing needs of minority ethnic groups.

• Good computer literacy including the ability to use Windows applications, database systems and MS office packages.

• Experience of forging working relationships as part of a team and in partnership with external statutory and voluntary agencies.  

• Experience of working in an outcome focused way.

The competencies required for the post are the ability to:

• Can positively contribute and take initiative, good negotiation skills

• To be positive, resourceful and resilient when working in a challenging environment

• Understanding and ability to manage boundaries effectively, including awareness of limits of own competence, role and responsibilities

• Good verbal, written and positive interpersonal communication skills, ensuring that stakeholders are treated with respect and dignity and are not judged

• Ability to manage, plan and take responsibility for your own caseload

• Effectively support PBHA’s tenants to progress to more independent accommodation through the acquisition of skills, confidence and supportive relationships

• Establish productive partnerships with a range of key stakeholders, internal and external, to ensure that project targets are met

• Organise work effectively by prioritising, planning and excellent time management

• Meet demanding targets in a difficult climate

• Be a self-starter, demonstrating initiative and a pro-active approach to meeting goals and targets

• Use IT effectively to prepare reports, marketing materials etc.

The successful candidate will need to be committed to:

• Improving quality and raising standards of service

• Enabling participants in the project to take control of their own lives and become involved in the overall running of the project

• PBHA’s Diversity and Equal Opportunities policy

• Co-operative team working

• Having the flexibility to accommodate work responsibilities that occasionally extend beyond normal working hours at short notice

It is desirable that the candidate will have:

• An understanding of peer support and the value of lived experience

• Supervisory experience

• A management qualification

PBHA offers in return:

• 26 days annual leave plus bank holidays, rising to 30 days with service

• Company pension scheme with employer matching up to 5% of contributions

• Agile working

• Eye care vouchers

• Cycle to work scheme

• Enhanced company sick pay

To apply, please register your interest and we will send you an application form to complete. Using an application form supports equal opportunities and anti-discriminatory practices.

Peter Bedford Housing Association is an Equal Opportunities employer who support an inclusive culture and diversity for their staff and those they represent. They are committed to encouraging further growth from diverse groups, and welcome applications from people of all abilities and under-represented groups. Currently, PBHA have an underrepresentation from men and disabled communities. As such, they particularly welcome applicants from these groups.

Are you looking for a rewarding challenge?

Then join our experienced team supporting children and young people who have caring responsibilities for someone in their family due to disability, long-term illness, mental health, or drug or alcohol misuse. You’ll help deliver our Young Carers service across Havering, so a car driver is essential.

In this role, you will manage an existing caseload and new referrals, meeting with families and Young Carers to complete statutory assessments and create action plans. You‘ll provide support for Young Carers to reduce the impact of their caring role and improve their resilience, educational chances, and wellbeing, through signposting to local services, in-school support, one-to-one sessions, and workshops.

There will be opportunities to work closely with schools, Children’s Services and other agencies to raise awareness, identify hidden Young Carers, and ensure Young Carer needs are understood and acted on.

You will need to be confident, approachable and self-motivated, with the ability to quickly establish rapport with children and young people. Applicants should have relevant experience of working or volunteering in education, health or social care, or be looking to start a career working with children or young people.

This is a part-time role, ideally working Tuesday, Wednesday, and Thursday (including occasional early evenings).

Make a difference now and for the future.

We offer our employees:

• Inclusive values-based environment
• Competitive remuneration package
• Workplace pension scheme
• Generous annual leave entitlement plus bank holidays
• Opportunities for hybrid working
• Benenden Health Care
• Death in Service Benefit
• Cycle to Work Scheme
• Employee Supported Volunteering scheme
• Development opportunities
• and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note, outlining your current salary, or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.