Coordinator Jobs in Clerkenwell, Greater London

Support Coordinator

We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join our Stroke Recovery Services based in the Dorset East area.

There will be opportunities to hot desk within Bournemouth and Christchurch, as well as Poole NHS sites. This is an exciting opportunity to work with stroke survivors and their families to provide Key Worker support following a stroke.

Position: S11166 Stroke Association Support Coordinator

Location: Home-based, Dorset East however, Frequent travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Part-time, 28 hours per week (flexible working available)

Salary: Circa £21,391 per annum (FTE circa £26,700 per annum)

Contract: Our services are contracted, we currently have funding for this role until 30 June 2027.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 30 June 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

The Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Setting up and running Communication Support groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

 "Your support has been incredible. You are probably and will always be number one in the list of people who made a positive impact on his life" KEEN London parent. Our Service Coordinators change lives - could you?

KEEN London is a small but growing charity. Our vision is that every child has the chance to enjoy sports and leisure activities and none are left behind due to disability. Demand for our service is high: currently, over 100 families across London are members of the KEEN family and we provide over 4,000 hours of supported care every year to disabled children, who we call our ‘athletes’. As part of a small team, you have the chance to make a real difference in the lives of children with additional needs.

We're seeking an enthusiastic and proactive individual to join our team in the role of Brent Service Coordinator. This position plays a pivotal role in the development and delivery of our unique, beloved 1:1 sessions for children with additional needs. We're looking for someone who is not only self-motivated and highly organised but also possesses experience working with disabled children in various settings, including play, educational, or social care, with a specific focus on autism and learning disabilities. Your passion for providing top-quality activity and support services to our children and families is paramount.

Every week during term time, children aged 5-11 attend our 90-minute KEEN London sports and games sessions, where they receive personalised support from our dedicated team of volunteer coaches. Our Brent site is the newest addition to the KEEN London community and you'll play a crucial role in its continual development. We have just completed our two year pilot and are looking for a candidate to build on this foundation.  As the Brent Service Coordinator, you'll be solely responsible for the front line delivery of the Brent service: planning, safety, and creating a fun and inclusive environment for all. This will involve working closely with our athletes and their families, supervising our team of volunteer coaches and engaging with the local community.  Additionally, you'll oversee the organisation and execution of off-site trips and contribute to the organisation of our annual residential trip.

You'll be working closely with our Head of Operations and Fundraising Manager to capture our impact and promote our services effectively. It's essential that you embody KEEN London's values of inclusivity, compassion, commitment to high standards, trustworthiness, respectfulness, accountability, and above all, fun.

If you're an enthusiastic individual with a passion for promoting fun and active experiences for disabled children, we'd love to hear from you.

Role type: Permanent
Hours: Part-time, 21 hours, to include every Saturday (9:30 am - 14:30 pm) during school terms (and some outside term time).
Salary: £27,300 pa, pro rata’d (£16,380 for 21 hours)
Reports to: Head of Operations
Location: Office in  N4 Saturday venues in Wembley region, Hybrid working arrangements available 

Closing date: 5 July 2024

Responsibilities:

Delivery of core services

● Ensure the safe and effective running of weekend activity sessions in your area of London (every Saturday during term time)

● Ensure the safe and effective running of other services in development

● Plan, risk assess and deliver offsite trips

● Act as Child Protection Officer and First Aider for activities in your area

● Manage the session and lead volunteers in the delivery of a varied programme of activities

● Contribute to the development and delivery of new services

Service Delivery Admin

● Analyse attendance, service delivery and impact data

● Communicate with families about upcoming sessions and other information

● Update existing athlete profiles and create profiles for new athletes

● Proactively manage and prioritise the athlete waiting list

● Work to promote services in your local area

Volunteer Coordination

● Liaise with the Volunteer Manager regarding volunteer attendance

● Brief/debrief volunteers every session, including information on children, safeguarding and health & safety procedures

● Pair volunteers with athletes every week, matching volunteer experience with athletes' need

● Plan and deliver a high-quality activities programme for each weekend session

● Support Volunteer Manager to deliver volunteer training sessions on occasional weekday evenings

Required Experience and Skills

Essential Skills

● Experience working with disabled children specifically including autism and learning disabilities.

● Knowledge of safeguarding and child protection legislation

● Excellent time management skills

● Strong communication skills

● Ability to remain calm in a crisis and handle difficult situations

● Ability to work independently and as part of a team

● Ability to monitor and maintain safe working practices

● Data input and analysis

Desirable Skills

● Experience managing a team of volunteers

● Knowledge and experience in CRM systems

Benefits

Benefits

Company Pension

Employee Assistance Programme

22 days annual leave, in addition to bank holidays (pro rata)

Birthday Leave

Subsidised social events

Subsidised eye tests and glasses

Employee Loan Scheme

Disability Confident Employer

Season Ticket Loans

Closure of office between Christmas & New Year period (typically 3 days, not taken from annual leave

entitlement)

Flexible working options

Training and development to support your learning and growth

Free tea and coffee in the office!

How to Apply:  email your CV and supporting statement to us by midnight on 5th Juky 2024. If you're feeling creative, sending us a video as your supporting statement is more than welcome

Job description
The coordinator roles are vital components of this project. We want to attract candidates from the North West of England with sound local knowledge and willing/able to travel in the region - these will be important parts of this job.

Purpose of the roles:

• To be responsible for the development, coordination, and delivery of Neighbourhood Watch’s partner project involving Neighbourhood Watch volunteers within the North West.
• Delivering training to volunteers so they can deliver information sessions to community groups. 
• Organising community events where information sessions are delivered by volunteers.
• Ensuring information sessions are delivered to the highest and consistent standards, and that feedback requests are acted upon swiftly.

Hours of employment are:

0.8FTE (28 hours per week)
12 month fixed term contract. Core hours are 10am-12pm and 2-4pm with an unpaid lunch break.

Neighbourhood Watch is looking for someone who can develop a strong volunteering base and support them. The ideal candidate will be a good self-starter and have exceptional interpersonal skills with the ability to inspire and recruit excellent volunteers and mentors who can contribute to the work.

The successful applicant will be motivated and passionate about the work that Neighbourhood Watch does and the positive effect it has on the community. They will be very approachable and enjoy working as part of a wider team but also able to manage their own time and workload. The successful applicant will need access to transport. The successful applicant will have a personal style that is in line with Neighbourhood Watch’s vision and values. Someone who is supportive, approachable, responsible, reliable, and personable.

They will be passionate about the role of volunteers within the crime prevention community.

Who you are:

You will be passionate about the role of volunteers within the crime prevention community, a proactive team member who is enthusiastic about volunteering and can motivate and inspire a team of volunteers.

You’ll be good at:

• communicating vision and values to individuals and large groups
• recruiting and inspiring volunteers
• managing your own time and workload
• working in a geographically dispersed team

You’ll be:

• passionate about the role of volunteers within the crime prevention community
• very approachable, responsible, reliable and personable

You’ll have:

• A strong and demonstrable commitment to the aims and values of Neighbourhood Watch.
• A clear understanding and demonstrable commitment to promotion of equality and diversity
• A full, clean UK driving license and use of a car

You’ll have experience of:

• Coordinating volunteers

Benefits of working for Neighbourhood Watch include:

• Flexible working hours
• Stakeholder Pension
• Cyclescheme
• Techscheme

The Equal Rights Trust is looking for a Research and Collaboration Coordinator to help us as we work to support those working on the frontlines of the fight against discrimination.

About the Equal Rights Trust

At the Equal Rights Trust, our vision is an equal world: a world in which everyone – irrespective of their identity, status or beliefs – can participate in every area of life on an equal basis. We work towards this vision by addressing one of the root causes of inequality: discrimination. We do this through the law. Our mission is to work in partnership to support the development, adoption, implementation and use of equality laws.

In 2023, following consultation with equality activists, academics and advocates across the globe, we launched our new strategic plan, Equal in Dignity: Equal in Rights. This plan sees us focus on addressing four “gaps” which prevent the realisation of the rights to equality and non-discrimination. Now, we’re working with the UN Human Rights Office to support equality movements in places like Armenia, Brazil and Korea as they work to secure the adoption of new equality laws. With academics and other experts, we’re driving legal innovation, examining how to improve the implementation of equality laws and how to develop equality law in response to emerging challenges, such as the growing use of AI and the climate crisis. And we’re supporting other civil society organisations to use equality law and integrate an equality by design approach in their work.

About the role

Our new Research and Collaboration Coordinator will play a central role in delivering our mission to support those working to advance equality through the law. Working closely with our Director and Head of Research, you will help us develop and strengthen our partnerships, respond to the needs and demands of our partners and support the development and delivery of a diverse range of research projects and initiatives. The role will include:

• Managing relationships with our global network of equality activists;
• Coordinating projects and activities with our consultants, fellows and partners;
• Undertaking legal and policy research and drafting research reports;
• Collating and analysing the findings of qualitative research;
• Undertaking legal analysis and developing legal briefs and advocacy submissions;
• Developing and providing training and guidance with and for equality activists;
• Assisting with the design of new projects and initiatives, and developing funding proposals;
• Managing the delivery of a number of projects and initiatives, under supervision;
• Other tasks as required from time to time.

About you

This is an exciting opportunity for a person with an interest in advancing equality and combating discrimination to put their skills and experience to use. We’re looking for candidates with the following skills and experience:

Essential

• An undergraduate or graduate degree in law (preferred) or other relevant discipline;
• Knowledge of international human rights and / or equality law;
• Experience of working with equality activists or human rights defenders;
• Experience of developing and producing high quality research reports for publication;
• Experience in undertaking legal research and analysis;
• Experience in a role which requires co-ordination of multiple workstreams concurrently;
• Fluent written and spoken English and the ability to produce high quality written material;
• Excellent organisational skills;
• Excellent inter-personal and communication skills;
• Excellent IT skills;
• Excellent attention to detail with proofreading and editing experience.

Desirable

• Fluency in Spanish (preferred) or other United Nations working languages a distinct advantage.
• A graduate degree in law and / or legal qualification;
• Experience working in an international human rights organisation;
• Experience of project design and management;
• Experience of fundraising and income generation activities.

Application process

Equal Rights Trust is an equal opportunities employer. Given our desire as an organisation to represent those whom we serve to the best of our ability, we particularly welcome applications from applicants who may have experienced disadvantage on the basis of one or more protected characteristics.

To apply, applicants should complete the linked application form explaining how they meet the requirements of the person specification.

The deadline for applications is Monday 1 July at 13.00 London time. Applications will be reviewed on a rolling basis, and we reserve the right to close the process if sufficient applications are received. Selected candidates will be contacted to undertake a written test and, if shortlisted, to attend a panel interview.

The successful candidate will be asked to start as soon as possible.

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. 

You’ll be joining a team dedicated to raising vital year-round income and making Crisis supporters feel valued and inspired. This role will be supporting the growing Legacy Programme, as we seek to inspire more supporters with this unique way of giving. 

Contract: 12-month fixed term contract – parental leave cover

Location: Based in London office - (you will be required to work from the London office once a week or twice a fortnight in line with Crisis’ Hybrid Working policy) 

About the role 

Legacy Fundraising is a key priority for Crisis and as Fundraising Coordinator, you’ll be supporting a programme which has grown significantly in recent years. As we expand to new channels and audiences, you’ll be using creativity and innovation to develop campaigns and communications to inspire people with this way of giving. You’ll also talk directly to supporters who’ve remembered Crisis in their Will and providing sector-leading supporter experiences to keep them engaged with our impact. 

About you 

We’re looking for an organised project-manager and ideally someone with experience of delivering communications to a mass audience. You’ll be an excellent communicator, online and in print, and be comfortable having tactful conversations with our supporters. 

This role is an excellent opportunity for someone looking to develop the knowledge and skills needed for a career in the charity fundraising sector. To be successful in this role you will: 

• enjoy thinking creatively and using storytelling to bring complex issues to life 

• be confident in your communication skills, whether writing persuasively for a specific audience or talking 1:1 with a supporter of Crisis 

• be comfortable using digital technology and working with data to improve outcomes 

• take an organised and proactive approach to managing your workload and balancing different priorities 

Previous experience in charity fundraising is not a necessary requirement; more than anything, we’re looking for a candidate who is motivated to learn new skills, happy being an active member of a diverse and dynamic team and is passionate about ending homelessness.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

• Pension scheme with an employer contribution of 8.5% 

• 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave 

• Enhanced maternity, paternity, shared parental, and adoption pay 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 30 June 2024 (at 23:59) 

Interviews will be held on Monday 8 and Tuesday 9 July 2024 via Microsoft Teams

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Support Coordinator

We’re looking for an innovative, passionate, and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in Wirral on a fixed-term basis.

This is a remote working role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed. 

Position: S11177 Stroke Association Support Coordinator

Location: Homebased, Wirral. However, frequent travel across the area will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Part-time, 28 hours per week (flexible work available)

Salary: Circa £21,391 per annum (FTE circa £26,700 per annum)

Contract: This is a fixed-term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 23 June 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

The Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

· Work collaboratively with Wirral NHS colleagues and other areas of the community to make a difference to the lives of people affected by stroke.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Setting up and running Communication Support groups.

This role requires the post holder to travel throughout Wirral to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.  

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

FareShare

Job Description – Supply Chain and Logistics Coordinator (Charity Food Supply)

Reporting to: Transport & Logistics Manager

Location: Flexible, Hybrid – Sheffield or London office based

Contract: Permanent

Hours: 35 Hours, Full Time

Salary: £23,620- 24,329 (National) £24,893 - £26,203 (London)

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

As the UK’s national network of charitable food redistributors. We believe that no good food should go to waste. We redistribute surplus food to charities that turn it into meals. We are doers. We are a community. We change lives We have an excellent opportunity to join FareShare and if you feel that you would like to make a difference this may be the role for you.

The role

This important role sits within our Supply Chain and Logistics team who are responsible for processing offers of surplus food from our food partners into our network of Regional Centres and the wider community. This role is essential in ensuring that the food we are offered reaches the thousands of charities and community groups we support across the UK. You will assist the Supply Chain and Logistics Officers in their operational work on the team. The successful candidate will work closely with the Officers to support in liaising with FareShare food suppliers, transport partners and our Regional Centres in order to distribute food to our beneficiaries. The provision of excellent operational support and customer service is central to this role. It is essential that you are passionate about our vision, ensuring that no good food goes to waste. We are looking for organised people who are good at multi-tasking and problem solving. Your time management skills will be exceptional and you will be comfortable working under pressure.

Main areas of responsibility

Food Industry Customer Service

• Deliver excellent customer service, ensuring offers are responded to and processed within agreed service level requirements
• Assist in capturing key account information in our CRM system

Regional Centre allocation

• Adhere to the requirements of the Network Service Level Agreement
• Work with the Supply Chain and Logistics Officers to match food supplied to Regional Centre needs, always working to maximise surplus redistribution and minimise waste
• Ensure that offers are allocated in an efficient and timely manner according to network needs and agreed priorities to maximise social impact of surplus food
• Using our CRM system, maintain timely records of accounts, allocations, offers and case management
• Maintain high standards of customer service to the Network and Operations teams and develop respectful and effective working relationships with the Regional Centres

 Logistics and transport

• Work with hauliers to plan transport requirements and ensure that we are able to meet network demand
• Work with Regional Centres to coordinate and plan routes for internal FareShare logistics
• Reactively solve transport issues throughout the working day

Data and analysis

• Analyse Salesforce reports to increase efficiency of allocation
• Use dashboards to monitor network issues

Team coordination and representation

• Support the Team providing assistance and cover when required e.g. during busy periods, annual leave and sickness to ensure an even spread of work across the team
• Support the training of new team members
• Keep team process instructions up to date

Person Specification

Essential Criteria

• An understanding of food insecurity and sustainability issues, and passion for the mission and values of FareShare
• Excellent communication skills (written and oral)
• Evidenced problem solving ability
• Excellent customer service skills
• Excellent organisation skills – able to prioritise with competence managing ongoing projects alongside reactive daily tasks
• Computer literate with good working knowledge of MS Office, in particular Excel and Word
• Self-starter, ability to work within clearly defined and agreed parameters with limited supervision

 Desirable

• Salesforce or similar CRM system experience
• Experience of working as part of a project team with some responsibility for delivery of a project
• Experience of working in a fast paced and pressured operations role
• Experience of working in a customer service environment

Competencies and Behaviours

• Treating people with respect, being inclusive
• A natural inclination for problem solving
• Comfortable in a busy working environment managing competing pressures
• A desire for continuous improvement in individual and team processes and responsibilities

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Battersea’s Human Resources department provides expert advice, guidance and support by working in partnership with leaders, managers, teams and people across the organisation. Within the Human Resources department sits the Learning and Organisational Development (L&OD) Team that works strategically to build organisational capacity through delivery of our L&OD Strategy. L&OD works in partnership with the organisation, developing solutions that are aligned to our mission and strategy and are a good fit with our culture and people, combining face to face and digital learning experiences. 

The L&OD Coordinator will play a key part in a team who are passionate about culture and people development are trusted throughout Battersea. They will take responsibility for the co-ordination, planning and administration across the L&OD Team, acting as a first point of contact for all queries ensuring a responsive and customer focused service. They will provide timely and accurate coordination of activities across all areas of the L&OD function, and will have excellent organisational and communication skills, have a pro-active and professional approach and work effectively within a team and with stakeholders.

The ideal candidate for this role will be someone with experience of working in a fast-paced coordinator and/or administrative role in human resources, learning and development or organisational development, with a high level of accuracy and attention to detail. 

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 23rd June 2024

Interview date(s): 27th June 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

 Operational Support Coordinator

Salary : £15,000 for a 3 day week 

Facing the Future is a Samaritans service offering peer support groups to people bereaved by suicide.  Since transferring the groups online in February 2021, we have supported over 800 people who have experienced loss by suicide.  The team of facilitators has grown in that time  from 15 to nearly 100 from all over the UK and Ireland. To help us move forward, we are looking for an empathetic individual strong on attention to detail and IT skills to be our Administrator.  This role is designed to give operational support to the service, the volunteer leadership team and to our volunteer Facilitators and Supervisors as we work together to deliver our mission that no-one should have to face this isolating bereavement alone. 

The responsibilities of the role are many and varied and will suit someone who is comfortable with managing a variety of tasks simultaneously.  Responsibilities include managing our confidential databases, and the processes involved in setting up groups for those people on our waiting list, managing communications to group participants and to Facilitators, and supporting our training programme .

This is a part time remote working role with support from the team at Central London Samaritans. 

The successful candidate will be a good communicator who is highly organised and remains calm under pressure. Importantly they should be able to manage change as we will be transferring our current systems over to Salesforce. Good listening skills are essential.

For a detailed Job Description, please download the supporting document attached to this summary. 

Closing date for applications will be 17.00 hrs Monday 24th June.

Interviews will take place on Zoom, and are expected to be during the period June 26th to 30th  

Hours: Part Time 28 hours per week.

Monday – Thursday 9 a.m. – 5 p.m.

Currently one Friday in two from 5 p.m. – 8 p.m., hours will be reduced elsewhere in week when working Fridays.  

Contract: Fixed term until 31st March 2025, extension likely. Start date as soon as available.

Responsible to:  Nightingale Service Manager

Location: Richmond upon Thames - User homes, community locations, offices, from home as required by service.

Salary: £25 – 28k FTE DOE plus 5% employer pension contribution.

Join a great team providing support to local older people when leaving hospital.

Age UK Richmond upon Thames are a local independent charity providing support for older people throughout the London Borough of Richmond upon Thames. Our wide range of services have a positive and long-lasting impact on the health and wellbeing of local older people.

We currently have an immediate excellent opportunity for flexible and proactive individual to join our Nightingale Home from Hospital service, which provides support to older people over the age of 65 living in the London Borough of Richmond upon Thames on their return home from hospital or when they have become unwell in the community.

The team is involved in organising and delivering tasks which facilitate a speedy hospital discharge / make the home safer to avoid readmission and avoid admission in the first place. This includes preparing the home for discharge; fitting keysafes; moving furniture; shopping; arranging travel and providing advice.

The role will involve:

- Managing a caseload of clients.

- Developing a holistic plan of support, and directly delivering aspects of it.

- Liaising with hospitals, social workers, volunteers, family members, carers and other voluntary sector organisations and services.

- Administration related to the delivery of the service.

We are looking for an individual with experience in a health or social care related field, has an understanding of the challenges facing older people upon leaving hospital, has access to their own transport and is able to undertake physical tasks associated with preparing the home for discharge. Good communication, administration and coordination skills are also essential.

Please click apply to be taken to our website for full details and to apply. Closing date for applications is the 18th June 2024 at 9 a.m., with interviews on the afternoon of 24th June 2024.

Job summary 

We are currently seeking to appoint an inspirational and enthusiastic Education Coordinator, passionate about community-based learning to join our small and friendly team. The Education Coordinator will be responsible for the delivery and development of all aspects of the work of the adult and family learning programme and will have the opportunity to develop other provision at the centre. Our adult learning programme supports over 250 local adults each year through a range of programmes designed to improve their English language, digital and maths skills and increase their employability and involvement in the community. Our family learning programme supports over 200 children with online after-school classes in Maths, English and Science. You would also be responsible for coordinating 6 teachers remotely to deliver weekly online after-school classes for Year 3 to Year 9 in all three subjects. We also deliver a range of informal family learning provision across our Family Programme services to over 1000 users, and some of these programmes may be included in our Adult Education offer and so you will be required to support with the administration of these activities. 

The Education Coordinator will be based at our centre at 2 Thorpe Close W10 5XL and will have responsibility for working with the heads of departments, tutors and education administrator, to plan and deliver the learning programme. The successful candidate will have a full UK teaching qualification in the Further Education sector, and delivery of FSE/ESOL at various levels would be desirable; have excellent leadership and inter-personal skills; excellent written and verbal communication skills; be highly organised and efficient.

The salary is £33,500 per annum and in addition to bank holidays we offer 25 days’ annual leave, additional Christmas time leave, a pension scheme, cycle to work scheme and a comprehensive training programme.

The employment is subject to a probational period of twenty-six weeks from your start date of employment with Nova, during which time you will be required to demonstrate to the leadership team’s satisfaction your suitability for the position in which you are employed.

If you wish to apply, please submit your CV and Cover Letter by 3pm on 10th July. If shortlisted, you will be invited to an interview at a mutually agreeable date. If you would like any further information about the charity do look on our website.

The successful candidate must: 

• Have a degree or equivalent and a full UK teaching qualification in the Further Education sector or equivalent experience. 

• Teaching experience at various levels in the FSE/ESOL sector, ideally inclusive of preparing and entering students for FSE/ESOL exams. 

• Have management experience in the education sector or in a relevant field   

• Have experience in project management and coordinating across small teams and departments. 

•  Planning and implementing changes to curricula.  

• Have excellent interpersonal, leadership and people management skills and be able to communicate effectively with and motivate a diverse range of people, both as individuals and groups.

• Be able to think creatively about different ways to help both staff and students to progress. 

• Be able to carry out effective planning, monitoring and evaluation of courses alongside planning and implementing changes to curricula.  

• Be self-motivated with a positive and enthusiastic personality and the ability to work as part of a small team. 

• Have excellent written and verbal communication skills with the ability to produce and present reports to a variety of audiences.  

• Take pride in being efficient, well organised and on top of tasks.  

• Be able to use initiative, work effectively under pressure, meet tight deadlines, prioritise and pay excellent attention to detail. 

• Demonstrate awareness of and commitment to the provision of a quality service; the safeguarding of children and vulnerable adults and valuing equal opportunities and diversity. 

• Be able to demonstrate flexibility and commitment to taking a full and active part in the life of the charity, including ad hoc support of other programmes, adapting to and managing change. 

• Be highly computer literate, conversant with Microsoft Word, Excel, Power Point, Outlook. 

• It is essential you have the right to work in the UK at the time of application – this is an office-based role in North Kensington, London. 

• Desirable Experience 

• Some knowledge and experience of the charity sector. 

• Demonstrate experience of teaching FSE/ESOL to a high standard through ‘Good’ and ‘Outstanding’ teaching observation records. 

Responsibilities/ Core duties:  

• To organise, administer and develop all aspects of the learning programme and achieve given targets for retention, achievement, pass rates and other set KPIs in all curriculum areas, including Adult Education and children’s after-school classes delivered by our Family Programme. 

• To overview the accredited and non-accredited learning courses and develop curricula as appropriate. 

• To organise appropriate accreditation in each curriculum area and ensure that the requirements of the awarding body/ies are met as an internal verifier, and ensure that all paperwork meets the required standard of the awarding body/ies. 

• To ensure that the RARPA process is fully implemented. 

• To ensure compliance with OFSTED rules and procedures. 

• To plan progression routes into further learning or employment. 

• To work within the agreed departmental budgets and targets set by funders. 

• To manage the teachers and tutors, including regular observations, performance management and professional support, including children’s teachers delivering after-school classes remotely. 

• To identify and assess the continuous professional development needs of tutors and organise and facilitate education team meetings, including the Family Programme children’s teachers. 

• To keep up to date with national and regional developments in adult learning and cascade the information appropriately. 

• To plan and monitor the programme of courses in each area of the curriculum including liaison and/or partnership with other organisations, timetabling, holiday cover, including the Family Programme after school classes for children. 

• To oversee volunteer tutors to include monitoring, feedback and follow-up and ensure the line managers are assigned for specific subjects, including volunteer online classroom assistants or teachers for the Family Programme. 

• To maintain a Tutor Area on Share Point with examples of best practice and practical tips and advice for both Adult Education and Family Programme. 

• To ensure compliance with all necessary regulations and legal requirements, including Equal Opportunities, Health & Safety and Safeguarding of vulnerable groups. 

• To oversee internal and external data input and use data on enrolment, retention and achievement to monitor and plan provision. 

• To monitor and report on Children’s classroom attendance and learning progress in our Family Programme classes. 

• To prepare and present written reports to Heads of Department, trustees and funders as required, to include the analysis of attendance and achievement data

• To attend staff and trustee meetings, as required. 

• To prepare and present the annual and termly quality assurance and learner progress documents (eg. SAR – Self Assessment Report). 

• To oversee examinations across the organization and work with the exam boards in meeting their standards and requirements. 

• To maintain and develop our links with other organisations within the local area and London-wide. 

• To market and promote courses and services in order to attract potential learners through local schools, public organisations and community networks. 

• To deliver agreed elements of the learning courses and prepare syllabuses, evaluate individual lesson plans, schemes of work, sessions and courses. 

• To be available to cover, or arrange cover, to ensure all planned classes and courses go ahead. 

• To encourage students to extend their engagement in the community and to play a full part in the activities of the charity. 

• To create/ collate and manage calendar of events for Education, organise trips, workshops and talks for adult learners. 

• To provide a work environment that engenders positive energy, creativity and teamwork, to include regular tutor meetings and listen to/ act upon issues and concerns and by setting a professional example. 

• To support the wider work of the charity and undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post. 

• Be competent in promoting the work of the wider Nova New Opportunities team to a variety of corporates, statutory and voluntary organisations  

As much as we would love to respond to all applicants, due to the sheer volume of applications we receive we are unable to respond to all unsuccessful candidates. If you have not heard from us by 15th July 2024, unfortunately you have not been selected for the position.

Nova New Opportunities is committed to Equal Opportunities, encouraging applications from all sectors of the community to reflect our diverse team and student population. We are also committed to safeguarding the welfare of vulnerable adults and expect all staff and volunteers to share this commitment.  As part of our pre-employment checks, successful candidates will be required to complete an enhanced DBS, references will be taken and evidence of all qualifications and awards will also be required before commencement of employment. Failure to do so may lead to offers being withdrawn. Applicants must be eligible to work in the UK as we do not sponsor work permits, and work permits from other organisations are unacceptable as proof of right to work in the UK. 

Application Instructions 

PLACE OF WORK: 2 Thorpe Close, London W10 5XL as well as some outreach offsite

SALARY: £33,500 

HOURS OF WORK: 35 hours a week. Some additional weekend & unsocial hours will be required. Time off in lieu will be awarded in accordance with our policy document. 

HOLIDAY: 25 days per annum + bank holidays + days between Christmas and New Year. 

MANAGEMENT: This position will be line-managed by the Heads of Service. 

QUALIFICATIONS EXPERIENCE QUALITIES: A full UK teaching qualification in the Further Education sector such as DTLLS (ESOL/ ESOL Literacy/ Literacy) or PGCE/Diploma in Teaching English (ESOL/ ESOL Literacy/ Literacy), or another equivalent qualification, is desirable. Ideally, although not essential, the candidate should hold QTLS or QTS and other relevant qualifications to teach numeracy, literacy or ICT. Qualifications in internal verification and/or observation of teaching and learning would be preferred. Management experience in the education sector or in a relevant field; experience of delivering FSE/ESOL at various levels, ideally preparing and entering students for FSE/ESOL exams. A track record of good – outstanding teaching. Ideally QTLS or QTS and other relevant qualifications to teach numeracy, literacy or ICT. Experience of internal verification and observation of teaching. Excellent inter-personal and management skills; excellent written English and digital skills; efficient organisation skills; an outstanding teacher; creativity and innovation.

TRAINING: There is an initial induction period and on-going support.

APPLICATION: Please submit your CV and cover letter outlining why you would like to work with us and how your knowledge and experience meets the personal specification. Shortlisted candidates will be invited to an interview which will be held on a rolling basis. Applications without a cover letter will not be considered. 
If you have not heard back from us by 15th July 2024 you have not been successful. 

CLOSING DATE: 3pm, 10th July 2024. We suggest applicants submit in good time because late applications will not be considered.

SELECTION PROCESS: If shortlisted, to be interviewed at a mutually agreeable date. Shortlisted candidates might be invited to demonstrate your skills and competencies via set practical tasks. 

If you have not heard back from us by 15th July 2024 you have not been successful. 

Job description
The Volunteer Coordinator roles are vital components of this project. We want to attract candidates from the East of England with sound local knowledge (who are able to travel around the area) both of which will be important parts of this job.

Purpose of the role:

• To be responsible for the development, coordination, and delivery of Neighbourhood Watch’s partner project involving Neighbourhood Watch volunteers within one of the regional areas.
• Delivering training to volunteers so they can deliver information sessions to community groups. 
• Organising community events where information sessions are delivered by volunteers.
• Ensuring information sessions are delivered to the highest and consistent standards, and that feedback requests are acted upon swiftly.

Hours of employment are:

East of England 0.8FTE (28 hours per week)
12 month fixed term contract. Core hours are 10am-12pm and 2-4pm with an unpaid lunch break.

Neighbourhood Watch is looking for someone who can develop a strong volunteering base and support them. The ideal candidate will be a good self-starter and have exceptional interpersonal skills with the ability to inspire and recruit excellent volunteers and mentors who can contribute to the work.

The successful applicant will be motivated and passionate about the work that Neighbourhood Watch does and the positive effect it has on the community. They will be very approachable and enjoy working as part of a wider team but also able to manage their own time and workload. The successful applicant will need access to transport. The successful applicant will have a personal style that is in line with Neighbourhood Watch’s vision and values. Someone who is supportive, approachable, responsible, reliable, and personable.

They will be passionate about the role of volunteers within the crime prevention community.

Who you are:

You will be passionate about the role of volunteers within the crime prevention community, a proactive team member who is enthusiastic about volunteering and can motivate and inspire a team of volunteers.

You’ll be good at:

• communicating vision and values to individuals and large groups
• recruiting and inspiring volunteers
• managing your own time and workload
• working in a geographically dispersed team

You’ll be:

• passionate about the role of volunteers within the crime prevention community
• very approachable, responsible, reliable and personable

You’ll have

• A strong and demonstrable commitment to the aims and values of Neighbourhood Watch.
• A clear understanding and demonstrable commitment to promotion of equality and diversity
• A full, clean UK driving license and use of a car

You’ll have experience of:

• Coordinating volunteers

Benefits of working for Neighbourhood Watch include:

• Flexible working hours
• Stakeholder Pension
• Cyclescheme
• Techscheme

ABOUT MIGRATEFUL

Migrateful runs cookery classes led by refugees, asylum seekers and migrants who are on the journey to integration and gaining access to employment. Our cookery classes provide ideal conditions not just for learning English and building confidence, but also for promoting contact and cultural exchange with the wider community.

Since its establishment in 2017, Migrateful has made a profound impact on the lives of 92 cookery class teachers. Together, they have conducted over 3500 classes, sharing the rich tapestry of their cultures and cuisines with over 40,000 participants.

ABOUT THE ROLE

In this role, you will support the Head of Chef Development in the organisation, recruitment, and facilitation of our Cookery Teacher Training Programme. You will also be responsible for developing, writing, and amending class documents for our cookery class experiences, including recipes, class plans, and allergen matrices.

Over time you will forge the skills to monitor classes and provide nuanced, effective feedback to Cookery Class Teachers to maintain and improve the quality of their teaching.

WHO WE'RE LOOKING FOR

We are seeking a warm, empathetic, and engaging individual with exceptional organisational and communication skills for the role of  Chef Training Coordinator at Migrateful. The ideal candidate will have a genuine passion for people and inclusion, along with strong attention to detail and the ability to communicate clearly both verbally and in writing.

They should be proactive, flexible, and creative in their approach to problem-solving. Experience with recipe development, food safety certification, and working with refugees, migrants, or non-native English speakers is highly desirable,  and professional or personal cookery experience would be a plus. The ability to work effectively with a diverse range of people, including marginalised groups, and manage volunteer coordination or teams is crucial.

We encourage applications from individuals with lived experiences as migrants, refugees, or asylum seekers.

Essential: 

• Proven strong organisational skills 
• Strong interpersonal and communication skills
• Experience working with a diverse range of people including marginalised groups
• Ability to create a variety of documents for different audiences (flyers, invitations, recipes)
• Experience with planning internal events (eg, workshops, socials)
• Attention to detail and ability to communicate clearly (both verbal and written)
• Ability to take initiative, be flexible and think creatively
• Interest in food and global cuisines
• Supports Migrateful’s mission
• Willingness to carry out an enhanced DBS check 

Desirable:

• Level 2 or 3 Food Safety certification 
• Recipe development and writing experience
• Experience working with refugees and migrants 
• Experience working with non-native English speakers 
• Volunteer coordination or management 
• Experience working in the hospitality sector 
• Lived experience 
   

RESPONSIBILITIES

Chef Training

• Supporting the Head of Chef Development in the planning, organisation, recruitment and facilitation of the Migrateful Cookery Teacher Training Programme in London
• Supporting the Head of Chef Development inducting and managing Chef Training mentors

Chef Feedback

• Working with Chef Development and Operations Team to manage and distribute class feedback, update any changes to class documents and feedback to chefs
• Offering general support where needed to the Operations and Chef Development Team 
• Supporting with the development of the  Cookery Class Teacher journey
• Establish good working relationships with Cookery Class Teachers and facilitators 
• Scheduling and running Migrateful community events (socials and monthly chef drop-ins

Class Documents

• Leading on the development, writing and amendment of class documents (recipes, class plans, chef profiles, allergen matrices) 
• Ensure all recipes have accurate allergen information and menus have allergens matrix
• Finalising class documents and uploading documents to Salesforce
• Liaising with Operations Team and ensuring corrections to documents are implemented including updating Salesforce

Other

As we are a small team, from time to time you may be required, within reason, to undertake duties that are not listed in the job description.

​Perks

• Delicious food for lunch two days per week during training (May - September; November - March)
• ​Cookery Class Teacher drop ins and socials (8 per year) and on adhoc recipe testing days 
• Develop close working relationships with chefs from all over the world 
• Learn to cook amazing, authentic dishes first hand from the chefs​
   

DEADLINE FOR APPLICATION: Wednesday 19 June.
Interviews for shortlisted candidates will be held on Tuesday 25 June.
START DATE: July 2024

Recovery Coordinator - East London

A Recovery Coordinator is needed to provide psychosocial treatments to clients at a service in East London.

In order to guarantee that service users receive the appropriate intervention at the appropriate time and in the manner that best suits their needs, the ideal applicant will possess the knowledge and expertise to evaluate and interact with clients.

This is an exciting opportunity for someone who has dealt with substance misuse issues and is hoping to advance in their career with an organisation that will help them further their personal and professional growth.

Responsibilities:

• Assisting clients when they enter the programme and proceed with their therapy or recuperation.
• Offering screening, evaluation, planning for recovery, and subsequent referral
• Minimising the harm that drugs and alcohol do to clients and the larger community
• Encouraging carer, client, and community participation
• Acting as an advocate for partnership service access
• Assisting service users with their social (re)integration so they can live meaningful lives by encouraging self-determination, resilience, recovery, and peer support.
• Conduct research, create, and prepare materials and topic matter for groups or pods.
• Provide service users in group settings with structured information at different phases of their recovery
• Following groups or pods, analyse progress and identify service user concerns by participating in debriefings and evaluations with co-facilitators.
• Design seminars that are specifically tailored to the needs of the service users, covering topics like relationships, anger management, and sleep issues.

Experience Required:

• Possess a thorough awareness of substance abuse issues or have previous experience working in a related field.
• Possess strong written and verbal communication abilities as well as strong IT abilities.
• Possess a solid working understanding of mental health services, interventions, and best practices.
• Have excellent interpersonal skills, be a helpful team player, and be able to collaborate with a variety of individuals, organisations, and internal and external stakeholders.
• Capacity to successfully manage change while putting the interests of service consumers first
• Recognise the significance of information governance procedures and pledge to adhere to and implement all required safety measures
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.