Role overview:

The Logistics driver will be a core member of the UK Programmes team. The driver will be responsible for supporting the charity’s day to day activities, and any emergency aid work, by ensuring goods are delivered to our partners across 5 regions within the UK. The Logistics driver will be accountable for loading the Van in the Warehouse in Wakefield, West Yorkshire and delivering the Van back to its base once the delivery is complete.

Key responsibilities and accountabilities:

• To work closely with UK Programmes Coordinator to ensure appropriate logistical support on key deliverables.
• To manage all deliveries and contractor arrangements in line with policy and procedures.
• Establish and maintain effective communication, both verbal and written, internally and externally.
• Make deliveries to the following regions, Yorkshire and the Humber, North West, West Midlands, East of England, and London.
• Maintain the vehicle and reporting any faults.
• To load and unload the Van with appropriate stock such as, food parcels, hygiene kits, gifts, blankets, sandbags etc.
• Participate in meetings associated with the work above or as required. 
• Adhere to policies and procedures as per the company handbook, health and safety requirements, confidentiality, and other management systems. 

Person specifications:

• Current UK driving licence. Licence must not have more than 6 points.
• At least 1 years’ experience driving on a professional basis.
• Excellent interpersonal (written and oral) communication skills
• Self-motivated with an ability to work independently as well as part of a team 
• Respectful of the views and opinions of others
• Willingness and ability to travel and to work unsociable hours, including evenings and weekends when required
• To have a willingness to partake on appropriate training as required
• Eligible to work in the UK
• Over the age of 25 – for insurance purposes

The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time.

Other:

This post is subject to satisfactory clearance of a DBS disclosure.

About Penny Appeal

Penny Appeal was formed in 2009 and its projects reach over 30 crisis-hit countries worldwide, offering water solutions, supporting orphan and elderly care, providing food, delivering healthcare and emergency aid and even building schools and orphanages. Penny Appeal’s way of doing charity is simple and has a massive impact – by making charitable, giving affordable and rewardable small change can make a big difference.

HR Officer Responsibilities:

As our HR Officer you will work across the organisation, supporting the Human Resources Business Partner (HRBP) in providing a comprehensive, proactive, customer focused, solution-led human resources support and advisory service to the organisation, that takes account of emerging business needs and ensures consistent and fair practices are applied.  Advising on operational people issues in particular on the involvement of managers and staff in delivering exceptional performance and continuous improvement to service delivery.

HR Officer Requirements:
We are looking for someone that is highly engaging, capable of developing relationships quickly with staff and managers at all levels of the organisation. Someone with excellent interpersonal skills both written and verbal. They will have the ability to work under pressure, both in a team and autonomously.

About the Company:
Penny Appeal is an award-winning international charity offering a range of life-saving humanitarian and development focused solutions in over 30-crisis hit countries. As one of the fastest growing charities in the sector, we have transformed countless numbers of lives and empowered communities around the globe helping to break the poverty cycle through our simple vision; taking your small change and making a big difference. The organisation is going through a period of change; the successful candidate will be instrumental in ensuring this is managed in a positive and engaging way.

This is a truly great opportunity to make your mark and be part of creating something amazing!

Location: Wakefield – West Yorkshire

Job type: Full Time, Permanent, 37.5 hours per week

Salary: circa £26k per annum plus benefits

Benefits: In addition to a competitive salary, you will also receive 24 days holiday (excluding Bank Holidays), staff member store discount, company sick pay and pension scheme membership…. and of course the satisfaction of knowing that what you do is making a difference!

How to apply: Please send your CV, together with a summary of no more than two sides of A4

An exciting opportunity has arisen at Penny Appeal, we are looking for a talented individual to lead our eCRM strategy. We are on a journey to understand our donors more through building relationships. We are willing to try new and creative ideas led by our new teams to challenge the status quo and disrupt where we can in the online space. We are looking for good people to fit in an organization that cares about what it does and is mindful of the welfare of its staff and teams.

As the CRM Exec in this position, you will be a key point of knowledge in this area, assist multiple departments get to grips with the basics of the donor lifecycle. This will include educating on RFM segmentation basics, targeted tests and utilisation of tools that you can bring to the role. Beyond that it will be up to you to decide what direction and strategy to follow. Hand hold the donors’ experience and from first time donation to multiple donations. You will make the donor lifecycle relevant, engaging and drive incremental donations for these donors.

The key responsibilities of the CRM Executive will be:

• Plan, manage and deliver a CRM strategy, leveraging HubSpot, bespoke tools and customer understanding to improve acquisition, conversion, and retention of customers across the charity.
• Working closely with the call centre team to repurpose and re-engage and interest and enquiries from the leads that are generated
• Lead the role of Email and SMS in the delivery of campaigns
• Develop, plan and execute customer journeys for each campaign – including but not restricted to onboarding, data base building, customer satisfaction, regular outreach etc.
• Co-ordinating the communication of launches, specific campaigns and regular BAU.
• To segment and identify various customer groups within the databases, so that targeted campaigns can be run effectively.
• Ensure the growth of the database always outweighs any loss
• Monitor Performance and reporting of key CRM metrics

CRM Job Description

• Key data segmentation and management (strategic level and hands on)
• Educate and apply RFM and LTV strategies, execution methods and tools.
• Briefing designers and collaborating with marketers to implement marketing communications cross multiple channels including site, email and social and tailoring communications
• Improve customer return rates and repeat purchase rates for existing donors
• Optimize efficiency and quality of campaigns. Measure, evaluate and report on success
• Identify and implement continuous improvement opportunities for maximizing donor value
• Set-up and help manage eCRM programmes (Strategic and hands on)
• Advise and assist on donor loyalty programme where appropriate
• Be passionate about the UX and donor journey to maximise revenue from loyal customers
• Help develop Penny Appeal best practice framework to apply across appeals
• Manage budgets by campaign and advise operationally
• Assist on eCRM calendars and ensure these ties in with marketing activity
• Understand tactics and technologies can be used to drive loyalty as well as where and when certain loyalty type programs are not suitable.
• Assist with innovation and development of subscription models
• On top of current trends and best practice in this area and interested sharing knowledge with wider team

Person Specification – CRM Executive 

CRITERIA - Essential (E)  / Desirable (D) 

Qualifications 

Educated to degree or HND level - E 

Experience 

Good commercial awareness of ecommerce  - E 

Significant senior marketing and communications experience, leading the marketing and communications function of an organisation. - E 

Ability to manage multiple streams of activity and priorities those yielding the biggest gains for the business - E 

Understanding of key marketing metrics including ROI / CPA / RFM / LTV with a good head for numbers. - E 

Build and innovate operational frameworks to scale capabilities - E 

Minimum of 2 or more years’ experience in CRM - E 

Ability to work well under pressure and maintain close attention to detail. - E 

Knowledge  & Skills 

Excellent IT and Media software skills - E 

Ability to problem solve in an effective manner - E 

Excellent interpersonal and communication skills, written and verbal - E 

Ability to work under pressure and to meet targets and deadlines. - E 

Excellent project management skills - D 

Ability to work in partnership with other teams but with the presence to introduce innovation - E 

Strong influencing skills, with the ability to negotiate agreement on expectations and outcomes in a busy environment, with changing priorities - E 

Excellent planning and organisational skills with the ability to prioritise and manage multiple projects with overlapping milestones - E 

A strong understanding of the charity sector and international NGO work.  - E 

Passionate about making data-driven decisions - E 

Have an understanding of the British Muslim charity sector  - D 

Thought leadership, ability to align marketing strategies with overall charity objectives - E 

Personal Attributes 

To uphold and behave in accordance with the organisation’s core values (currently under review) - D 

A professional and flexible approach to work - E 

Commitment to promoting equality and diversity in what we do  - E 

Strong self- motivation and self-development - E 

Are you a capable and experienced finance worker looking to bring your skills to a passionate network committed to positive change? Do you want to work within an ambitious, creative and dynamic team? Are you comfortable working online? Are you confident working across a variety of systems and projects? Are you looking for a flexible working pattern in an organisation committed to good People Care? If so, read on!

Who are we?

The Permaculture Association works to empower individuals and communities to design their homes, gardens, farms, businesses and whole lives in order to collectively generate a sustainable future. By putting ethics first and using natural systems as a model, there are simple and innovative ways to live fairly and sustainably now and in the future.

Our work is wide-ranging and varied, supporting permaculture education, research, networking and action. We are a growing charity, with 1700(+) members, and partnerships with organisations in the UK and internationally.

The Finance Coordinator role in a nutshell

We are seeking a finance coordinator to join our small and dedicated team. We work online using G-Suite, CiviCRM, Slack, & Zoom and other tools to enable us to collaborate and stay connected. Duties of the Finance Coordinator include:

• Financial management and reporting: bookkeeping (using Quickbooks Online), reconciliations, tracking multiple grant and charitable trading classes, invoicing, refunds and expenses
• Employees and volunteer related financial management: payroll and employee deductions, pension scheme
• Fundraising and budgeting: coordinating the annual organisational budget and inputting into project budget creation and monitoring
• Finances at events and other general duties: attending events and managing event finances (book sales, cash handling)

Who we are looking for

As an inclusive employer and membership organisation, we want our staff team to better reflect the communities in which we live and work. Therefore we welcome applications from all sections of the community. We are committed to creating an organisation that recognises and truly values individual differences and identities.

We are a small team and we want someone who is conscientious and well organised, able to be flexible, responsive and positive, and prepared to work hard. The post will start with a handover period so that our systems and processes can be passed on smoothly to ensure that the financial work of the organisation can remain stable and consistent during the transition.

What next?

Please read the full Job Description and Person Specification carefully, and get in touch if you have any questions or would like an informal discussion. The application form and all supporting information can be found via our website or attached here. We look forward to hearing from you.

Are you an experienced marketing professional looking to apply your skills to a passionate network committed to positive change? Are you ready to tell thousands of people about permaculture and positive change? Are you comfortable working online? Are you excited to work with a variety of products and projects? Are you looking for a flexible working pattern in an organisation committed to good People Care? If so, read on!

Who are we?

The Permaculture Association works to empower individuals and communities to design their homes, gardens, farms, businesses and whole lives in order to collectively generate a sustainable future. By putting ethics first and using natural systems as a model, there are simple and innovative ways to live fairly and sustainably now and in the future.

Our work is wide-ranging and varied, supporting permaculture education, research, networking and action. We are a growing charity, with 1700(+) members, and partnerships with organisations in the UK and internationally.

The Finance Coordinator role in a nutshell

We are seeking a finance coordinator to join our small and dedicated team. We work online using G-Suite, CiviCRM, Slack, & Zoom and other tools to enable us to collaborate and stay connected. Duties of the Marketing Coordinator include:

• Sales and marketing: develop and execute sales and marketing strategies and campaigns, upskilling the team in sales and marketing
• Communications: use our platforms to produce new content to tell permaculture
  stories and market products
• Website and social networking: social media campaigns, bespoke targeted email campaigns
• Finance and admin: report on progress against budget targets
• Monitoring and evaluation: monitor, share results and adapt plans appropriately

Who we are looking for

As an inclusive employer and membership organisation, we want our staff team to better reflect the communities in which we live and work. Therefore we welcome applications from all sections of the community. We are committed to creating an organisation that recognises and truly values individual differences and identities.

We are looking for an excellent communicator, who is creative with a keen desire to innovate. The role would suit someone highly enthusiastic about permaculture and sustainability, with knowledge of relevant markets and trends, and hands-on experience developing marketing campaigns and promotions. We are a small team and we really want someone who is conscientious, energetic, and well organised, able to be flexible and responsive, and prepared to work hard to meet targets.

What next?

Please read the full Job Description and Person Specification carefully, and get in touch if you have any questions or would like an informal discussion. The application form and all supporting information can be found via our website or attached here. We look forward to hearing from you.

Job title: Volunteer Co-ordinator

Salary: £25,000 per annum

Contract type: 12 month fixed term

Hours: 35 hours per week

Location: Bradford

Charity People are working on behalf of a domestic violence Charity to find them a Volunteer Co-ordinator to help lead and develop volunteering projects, and be responsible for the recruitment, training, development, support and supervision of volunteers of the charity. This vacancy is to start in January 2021, on a 12-month fixed term contract. This is a full-time role and would be based in Bradford/Keighley.

You will work closely with service team leaders, to oversee the ongoing training and development of all volunteers. This will include providing inductions, in house training (face to face and remotely) and sourcing internal/external training opportunities. Part of the role is to manage referrals and carry out assessments to match individuals using the service, with the befriending volunteers. You will ensure that all data is kept and processed securely and in line with Data Protection Act, GDPR and the charity's Confidentiality Policy.

Another responsibility will be to promote volunteering and raise awareness on the value, role and functions of volunteers internally and externally. This may include provision of information, awareness raising and publicity events and activities to raise staff awareness of the role and function of volunteers. You will strive to work in partnership with other agencies across different sectors in order to establish good working relationships to influence decisions about volunteering and raise awareness of the service. So, you will be a strong team player who can communicate confidently at all levels and in various settings.

You will contribute to the monitoring and evaluation of the charity's volunteering project, ensuring health and safety, and safeguarding polices are being adhered to at all times.

The ideal candidate will possess good leadership skills and will have worked directly with domestic violence victims. You will have empathy, and be able to deal with people in distress. Understanding safeguarding processes is key for this position as you will be supervising volunteers working with women who are vulnerable as a result of domestic abuse and or sexual violence.

Interviews will take place week commencing 14th December, and this role is set to start in January.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Creative Support is a national not-for-profit organisation which provides care and support to people with learning disabilities, autism spectrum conditions, mental health needs, and older people. We have a supported living service in Bradford which provides Supported Living for individuals who have a mental health need, including autism and learning disabilities as secondary diagnosis. Hill Top Cottages is based near Bradford Royal Infirmary.

We are looking for warm, caring individuals to provide person centred support to adults with Mental Health support needs in the Bradford area. Your role will include:

• Providing practical and emotional support to adults with Mental Health support needs

• Maximising service user outcomes by promoting independence and social inclusion

• Encouraging service users to be involved in decisions regarding their care and lives

• Collaborate with service users, their families and involved professionals to provide a consistent and coordinated service

• Develop risk management plans in line with MDT and Mental Health Services,

• Maximise and develop communication plans for services users.

The Supported Living Co-ordinator role require you to lead the team to provide individualised person centred support to people with Mental Health support needs living in their own homes to enable them to enjoy a fulfilling and valued life, to participate in the community and to develop their abilities as fully as possible.

You will have a warm, caring nature, and a commitment to making a positive difference in people’s lives. It is expected that you will work flexibly, including evenings and weekends, to meet the needs of the service.

Advonet is a growing organisation working with people who are marginalised to raise their voices and have their rights respected.

We have an exciting opportunity for someone passionate about upholding the rights of people across Leeds to work as a Community Advocacy Development Coordinator within our Community Advocacy service.

You will be pivotal in reaching and engaging under-represented local communities and groups and expanding our advocacy work with members of the Leeds Advocacy Network (LAN). Creating opportunities for them to use an advocacy approach with the people they support and empowering their communities. This will enable us to extend the reach and scope of advocacy and support even more people to have their voices heard. You will use your coordination and engagement skills to deliver on our exciting Advocacy Development Plan.

You need to have relevant experience in similar type roles and have excellent engagement skills and understanding of advocacy and its different approaches.

To apply for this role please complete the Advonet Application Form and Equal Opportunities Monitoring Form, which can be found on the links on this page, along with a detailed job description and person specification (CVs will not be accepted). 

If you would like more information or an informal chat about the post please call The Advonet Group and ask to speak to Bushra Javed, Self-Advocacy Community Advocacy Manager.

At Voluntary Action Calderdale (VAC) we are on a mission to create connections, solutions and opportunities that build stronger communities. We are a membership organisation and a partner within the Voluntary Sector Infrastructure Alliance which delivers a range of support and services to Voluntary, Community and Sector Enterprise (VCSE) organisations and groups across the Borough of Calderdale. 

This post will be pivotal to the fight against Coronavirus (Covid-19) in Calderdale by engaging and working with local communities, the VCSE and wider partners.  The post will involve:

• Building strong links with the communities of Calderdale to promote community action to help prevent Covid related outbreaks
• Working with local people, community networks and community-based services to develop effective approaches to keep communities safe and reduce the risk of Covid-19 transmission within communities. 
• Coordination of support to communities and individuals who are vulnerable and/or in isolation to ensure they have access to food, medication and other essential needs whilst in isolation

We encourage applications from individuals from under represented communities and those who have experience of working with and engaging with a wide range of diverse groups and communities with particular emphasis on Black, Minority Ethnic and Refugee (BMER) communities utilizing appropriate and varied methods and communication skills and knowledge of cultural, health-related and social issues faced by BMER people.

The post will work as part of the Voluntary Sector Infrastructure Alliance and will be hosted by VAC and based at The Resource Centre, Hall St, Halifax, HX1 5AY.  The post holder will be expected to work flexibly and across the Calderdale.

Please read the accompanying job pack for more information. 

Please submit your CV and a supporting statement (no longer than 3 sides of A4 Arial 12 font) describing how you meet the requirements within the Job description and Person Specification (using examples to demonstrate your skills, knowledge and experience).

Interviews will take place on 15th-16th December 2020 remotely via Zoom.

TLG is a rapidly growing charity seeking an excellent administrator to provide key support to our Bradford-based People & Culture team. This role will work closely with the HR Advisors, requiring someone with a desire for detail and accuracy across a number of crucial areas and the ability to handle confidential information with sensitivity.

This role will lead on key administrative processes across the HR function, including staff safeguarding checks and assisting the team with recruitment administration. Furthermore, the postholder will play an essential role in data reporting and payroll processes, so we are looking for someone with a strong eye for detail. You will be joining the team at an exciting time where we’re implementing a new HR system, so this role is for someone who thrives in providing operational excellence and setting up logical processes to ensure the system is used to its full potential.

This is a great opportunity for someone with a keen interest to learn the essential HR processes within an organisation, as well as a strong passion for administration and organisational skills. With high capacity, proactive instinct and excellent communication skills, the HR Admin & Systems Coordinator will need to be comfortable handling a wide range of administrative duties and be able to meet multiple demands and responsibilities. The role may also provide opportunities to offer administrative support to different teams within TLG as they help to shape how TLG operate and function.

We are looking for individuals who have a strong and vibrant Christian faith. As part of our commitment to safeguarding, the successful applicant will be required to undertake an enhanced disclosure via the DBS.

We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

The deadline for applications is 5pm, Monday 4th January 2021. Initial interviews will take place on Tuesday 12th January 2021, with final interviews on Monday 18th January 2021.

HENRY Service Manager, Better Start Bradford

0.8 FTE fixed-term contract, to 31.12.2021 (maternity cover)

£32,016 - £36,055 (£25,613 to £28,844 pro-rated) plus up to 6% matched pension contribution

Are you passionate about babies and young children having the best start in life?

HENRY is an innovative and flourishing national charity that is making a real difference to the lives of young children and their families. HENRY is working in partnership with Better Start Bradford to run groups and 1-to-1 Healthy Families programmes for parents and carers of young children.

We are seeking a Service Manager to lead on the development and delivery of HENRY services in the three wards of Better Start Bradford (Bowling and Barkerend, Bradford Moor and Little Horton).  Your strong leadership and project management skills and experience will mean you are well placed to lead, develop, monitor and evaluate this service as well as provide support to colleagues.  You will support your team and build collaborative relationships with internal and external colleagues and community partners.

You will have an empathic and caring approach which supports families to give their children the best start in life.  HENRY is an organisation with a strong culture rooted in development, self-reflection, partnership and learning.

This role is based at Woodroyd Nursery, Woodroyd Centre, Woodroyd Road, Bradford, BD5 8EL (currently working from home).

For more informataion and an application pack please go to the HENRY website.  We are based at 6 Elm place, Eynsham, OX29 4BD.

Closing date for completed applications:  9 am 15 December 2020

Provisional dates for Interviews: Week commencing 4 January 2021

Wakefield Hospice is seeking an experienced Executive Assistant to the CEO.

This is a busy and demanding role which requires a professional and flexible approach.

JOB ROLE:

To provide comprehensive and professional administrative support to the CEO and the Board of Trustees, using personal initiative and experience to progress key tasks, and to manage day to day office business confidently and with discretion. The postholder will be a front-facing ambassador for the hospice, and will be required to anticipate the needs of the team, understanding sensitivities and offering solutions within a given timeframe.

The CEO is looking for an exceptional candidate; a well- motivated and energetic individual, who will be proactive in supporting her role and that of the Board of Trustees. A varied and challenging post awaits the right person, who will respond calmly and confidently to the needs of the teams, prioritising and organising work to meet deadlines, and dealing professionally with internal and external contacts and stakeholders. A high level of initiative and sometimes sensitive judgement will be required, and a friendly and approachable manner will be an absolute asset. 

A full Job Description is attached.

THE IDEAL CANDIDATE WILL:

• Hold a recognised typing/word processing qualifications.
• Be IT literate with knowledge of Microsoft Office.
• Be educated to GCSE or equivalent English, at Grade C or above.
• Have at least 3 years’ experience in a similar role.
• Maintain confidentiality and discretion at all times.
• Be able to work as part of a team and on own initiative.
• Be well organised with excellent time keeping skills.

We may close the advertised post before the stated closing date once enough applications are received.  We recommend you apply as soon as possible.

We are currently looking for a Retail eCommerce Trading Officer to join the charity in this newly created role. Reporting to the Head of Retail Operations, the Retail eCommerce Trading Officer will lead a team of volunteers to ensure Yorkshire Cancer Research is equipped with a fit-for-purpose online marketplace that consistently delivers on product quality and customer service.

You must have previous experience in a Retail eCommerce role within a multi-channel sales environment, as well as an understanding of eCommerce Trading and familiarity with online merchandising, SEO, web analytics, Google Analytics, Magento and Shopify.

We require a dynamic, enthusiastic and well organised individual to work alongside our Registered Manager to lead the coordination and management of our extra care services for older adults. You will have the vision and flair to lead the staff team to provide the highest standards of customer care and person-centred service delivery to promote independence, choice and wellbeing. The role will involve direct care, staff deployment and supervision and joint working with families and other agencies. Relevant experience and qualifications required, as are excellent communication skills and a good general standard of education.

This is an exciting opportunity to work in partnership with other agencies to provide a holistic and joined up approach for meeting the needs of older adults. Working within our Leeds Extra Care services you will be able to develop positive professional relationships with individuals and offer support to people both in their own flats and in the well-resourced communal facilities. 

In return we offer a wide range of benefits including:
-QCF Diploma in Health and Social Care Level 3 and 5
-Free life assurance
-Pension with company contribution
-Highly serviced employee advice line
-A range of employee discounts

This is a full time role, 37.5 hours per week. Creative Support is an equal opportunities employer and is committed to delivering local high quality care through a well-established and supported local work force.