We are a nationwide charity providing support and care to older people in the vibrant Borough of Bromley. We are seeking a highly motivated individual who has the ability to develop and coordinate a stimulating and relevant range of activities for our clients across three extra care services located in Bromley Common, Penge and Orpington. You will be developing activities in a collaborative manner ensuring that they meet clients’ goals, improve their wellbeing and enhance social inclusion.

You must be a proactive and creative person with the ability to build links with the local community and access resources and new opportunities. A genuine interest in working with older adults at risk is essential, as is a commitment to diversity.

You will be well organised and efficient with excellent communication and IT skills (especially Word/Excel/Publisher). You will be approachable with a warm and effervescent manner. You must enjoy working in a team environment as well as be able to work alone using your own initiative.

In return for your commitment we can offer you interesting and varied work and you will enjoy visible and supportive management from our team.

You will be based in our services in Bromley and will be expected to travel between them as required. A driver is preferred, however all our services are easily reached by public transport. Some other travel within our wider London services may also be needed. Working hours will be generally within the hours of 9am to 5pm, Monday to Friday; however there will be some work on evenings and weekends, so flexibility will be required. Given that this is a client facing role, working from home will not be an option.

Depaul UK are currently looking for an Education Partnerships Coordinator to join us in any regional office in the North (South Yorkshire, Greater Manchester, North East). You will join us on a part-time, fixed term basis working 25 hours per week and in return, you will receive a competitive salary of £22,899 per annum + pension and benefits.

Depaul UK works with some of the most disadvantaged young people in the UK. We specialise in working in communities where poverty and long-term unemployment have resulted in generations of social exclusion and high rates of homelessness.

Over the past 30 years, we have grown as an organisation and developed and enhanced our work and the impact it has across the UK.  Depaul UK has a wide range of services for young people and adults at risk of homelessness.

The Education Partnerships Coordinator role:

We are currently looking for a motivated and experienced individual to work alongside the National Prevention Services Manager and the wider Education Team to design, develop, and deliver the Depaul Education programme.

This is an exciting opportunity to develop new partnerships and relationships with schools and colleges across England to maximise the delivery of our programme nationally.

As well as playing an integral role building new relationships with education providers, you will also be responsible for marketing the programme and utilising social media channels to promote our education work. 

What makes this Education Partnerships Coordinator role exciting?

- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’

- Training in the Depaul Endeavour model
- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success as one of our Education Partnerships Coordinator:

- Significant knowledge of the secondary education sector and experience of delivering work in partnership with secondary schools

- Experience of designing and developing high-quality and innovative promotional and marketing materials suitable for both digital use and print

- Working knowledge and experience of target-driven environments, marketing and generating income, ideally within an educational context

- Being highly computer literate, with knowledge of creating digital media and effectively using social media for marketing and promotional purposes

What’s it like to work at Depaul UK?

You'll be joining a friendly, flexible and values-led organisation, and will receive:

- Competitive salary
- 26 days of annual holiday plus bank holidays
- Contributory pension scheme
- Life assurance

So, if this sounds like the perfect opportunity for you and you’d like to become our Education Partnerships Coordinator then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

Closing Date: Thursday 29th April 2021 at 12pm

An enhanced DBS disclosure is a requirement for this role. Our recruitment checks, induction, and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

To support the Development team with day-to-day fundraising activities so that contacts are followed-up in a timely and efficient way

Client Details

My client is a large Not for Profit organisations, dealing with members across the UK. They are offering remote working for this position

Description

• To assist with fundraising proposals and presentation development, taking the lead on creating materials to position fundraising in line with Development strategy and our upcoming 50^th Anniversary Campaign. This means working closely with other departments
  
  
• To support the scoping and delivery of bespoke Development cultivation and stewardship engagement activity for prospects and funders, working closely with the Development colleagues, Events team and liaising with other departments as required.
  
  
• To play a significant role in creating and managing the delivery of the organisations Fellowship Annual Giving programme, working under the guidance of the Individual Giving Manager.

• To take the lead in liaising with IT to successfully expand the ongoing utilisation of CRM and specifically implement its investment in Raisers Edge NXT; thereafter lead on the Development team's effective use of the system.

• Taking responsibility to manage and ensure the accuracy and value of Development team data - relationships, gift inputting, prospect management of individuals, corporates and trusts - on Raisers Edge, including pulling regular income, pipeline and KPI reports.

Profile

• Candidates need to have strong knowledge of Raisers Edge
• Either previous work or an understanding of Membership organisations
• Strong knowledge of Stewardship engagement
• Candidates must be Immediately Available

Job Offer

£13-15ph for 2-3 months

Recruitment: Di’s Diamonds Development Activities Coordinator at Age UK Redbridge, Barking and Havering

Age UK Redbridge, Barking and Havering are recruiting for:

Di’s Diamonds Development Activities Coordinator
Salary:  £ 23,220 per annum pro rata (£18,576 actual)
Hours: 28 hours per week
Closing date: Monday 17th May 2021 at 9.30am
Proposed interview date: T.B.C

We are looking for a Coordinator for the management of a service facilitating social, cultural and leisure activities for older people across Redbridge, Barking & Dagenham. You will be working alongside our other Di’s Diamonds Coordinators already facilitating services across Havering. You will play a significant role in reducing social isolation through developing activities and events, including on line activities and volunteering opportunities and promoting them to older people.

You will be identifying opportunities to develop the service in liaison with the Senior Manager and other colleagues.

As a Coordinator you will be managing a small team of volunteers who will assist with leading activities, and will work with professionals from health, social care and the voluntary sector to increase the reach of the service and develop opportunities for joint working. You will be responsible for recruiting volunteers to support older people in accessing activities.

Successful applicants will have experience of working with and understanding the needs of older people, in a paid or voluntary capacity. You will need to have the ability to write reports, maintain records and communicate effectively both one to one and as part of a team as well as supporting and motivating volunteers. Good computer skills and accurate record keeping are also required. An enhanced DBS Disclosure is required for this post.

To apply: Please check our website for further details and a full application pack

Completed application forms and Equal Opportunities Forms should be returned to us using the email: Admin or alternatively post to Recruitment, Age UK Redbridge, Barking and Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.

This is an exciting opportunity to work in a team that welcomes creative ideas based on sound judgement and experience and allows for growth and efficiency, supporting operational colleagues and hiring managers in creating an excellent candidate to employee journey.

As a Divisional Resourcing Coordinator, you will be field based across 7 regions, responsible for coaching and guiding hiring managers in recruitment and selection activities. Working to KPIs, you will provide support and advice to operational colleagues involved in recruitment, ensuring consistency in processes to reflect best practice and Hft values.

This is for maternity cover on a fixed term contract of up to one year starting from June 2021.

Salary: £28,515 plus car allowance

Hours: Full time, Contract - Fixed term - Maternity cover

Location: Central: Bedfordshire, Cambridgeshire Herts & Essex, Leicestershire, London, Shropshire & Staffordshire and Worcestershire

During the Covid-19 restrictions you will be working from home. Once restrictions are lifted, you will be able to work from home for some days but will also be expected to travel to and work from the above-mentioned regions.

What we Offer

Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out; but also an Employee Assistance Programme, with telephone and face-to-face support options, as well as support for financial wellbeing. Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status. Annual staff award scheme –through our GEM awards programme. 20 days holiday (plus 8 bank holidays) increasing to 25 days after a year of employment (pro rata for part time staff). A contributory pension scheme & life assurance.

To be successful you will need to have significant experience within a similar capacity, including providing professional advice and support to recruiting managers. Demonstrable experience of managing and delivering recruitment and selection campaigns to a positive outcome is essential, as are excellent IT skills with experience of MS Office and the ability to gather, analyse and interpret data and draft basic reports. Up to date knowledge of relevant employment law is required. You must also be able to travel across your division which may include overnight stays.

Closing date: Friday 14th May 2021

STRICTLY NO AGENCIES PLEASE.

You may have experience of the following: Resourcing Coordinator, Recruitment Coordinator, Recruitment Advisor, Recruitment Assistant, Recruitment Executive, Resourcing Advisor, Resourcing Assistant, Resourcing Executive, Recruiter, In House Recruiter, Internal Recruiter, Recruitment Consultant, Recon, HR Assistant, HR Advisor, Charity, Third Sector, NFP, etc.

The Latin American Women’s Rights Service (LAWRS) is a human rights and feminist organisation led by and for Latin American migrant women in the UK. Our work is dedicated to supporting the immediate and long-term needs of Latin American migrant women exposed to violations of their fundamental human rights; facing violence against women and girls, exploitation or trafficking; enduring difficult living and working conditions in low paid jobs, and facing barriers to social protection. 

The women using LAWRS Counselling and Psychotherapy service benefit from practical and emotional support, learn new skills and improve their own opportunities. We strive to provide essential tools for women to empower themselves in their pursuit of personal and social change.

The post holder will be responsible for coordinating the provision of LAWRS specialist Counselling and Psychotherapy service and group work sessions for Latin American women and girls 16+, adhering to the BACP Ethical Framework for Good Practice and ensuring that appropriate service and quality standards, as well as legal requirements are fulfilled.

The Counselling Coordinator will provide clinical management to counsellors within the service. The role includes a small caseload of counselling practice. 

This post is open to Latin American women only* in accordance with the Equality Act 2010. We particularly welcome applications from disabled and LGBTQ+ candidates as they are currently underrepresented within the team.

*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish and/or Brazilian Portuguese.

Please note that only applicants with the right to work in the UK covering the duration of the contract will be considered for this position.

The Latin American Women’s Rights Service (LAWRS) is a human rights and feminist organisation led by and for Latin American migrant women in the UK. Our work is dedicated to supporting the immediate and long-term needs of Latin American migrant women exposed to violations of their fundamental human rights; facing violence against women and girls, exploitation or trafficking; enduring difficult living and working conditions in low paid jobs, and facing barriers to social protection. 

LAWRS Southwark Outreach office opened in 2010 to develop new and sustainable ways of addressing the needs of Latin American women living in Southwark and its surrounding areas by developing services and partnerships with other local providers.

We are seeking a motivated Latin American woman with a community development background to successfully manage LAWRS’ outreach work in the London borough of Southwark. The post holder will be responsible for reaching out to, and supporting Latin American women not accessing essential services and support, and for advocating locally for better responses to their needs.

The main duties of this post include:

1. To reach out and support Latin American women in Southwark to access the services they need and improve their life chances through opportunities for development and leadership.

2. To work with existing local services to co-develop services to address the needs of Latin American women in Southwark.

3. To inform and influence local strategies to improve the integration/inclusion of Latin American women.

This post requires an excellent command of English and Spanish, problem-solving skills with the ability to think and act creatively, and a commitment to promote and uphold women’s rights.

This post is open to Latin American women only* in accordance with the Equality Act 2010. We particularly welcome applications from disabled and LGBTQ+ candidates as they are currently underrepresented within the team.

*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish and/or Brazilian Portuguese.

Please note that only applicants with the right to work in the UK covering the duration of the contract will be considered for this position.

Closing date for applications: Sunday 9th May 2021

Interviews: Week commencing on 17th May 2021

We have a unique opportunity for a committed and experienced individual with professional expertise in mental health and well-being to join our CQC registered Care Home as a Health and Well-being Coordinator. Based in Bermondsey, South East London, Aspinden Care Home (ACH) provides accommodation for 26 people, male and female, who may have complex; chronic physical or mental health needs and/or those with long term alcohol addiction and require 24/7 care and support.

About us:

The Social Interest Group (SIG) is a leading UK based charity, providing bespoke person centred social and health care solutions. Utilising strength-based models of working, we specialise in rehabilitation and supporting people who have complex needs, empowering them to achieve their full potential. We deliver social and health care services through our subsidiary charities SIG Penrose, SIG Equinox, Pathways to Independence and SIG Investments.

About the role:

The successful candidate will be responsible for coordinating the day-to-day activities undertaken by the Personal Health and Well Being Practitioners in order to deliver a responsive and enabling service for people with complex needs in line with agreed personal care plans. Working collaboratively, you will help promote independence, dignity and quality of life at all times within a supportive environment, as well as encouraging service users to manage their drinking level and their daily lives towards reducing the harms caused by alcohol and remain safe.

Key Responsibilities:

• Assess referrals; provide key work, risk assessment and support planning for service users.
• Support and encourage service users to make choices about their care and support and ensure that these are communicated to those involved in the care of the service users.
• Take the lead and respond to any safeguarding concerns identified in conjunction with the service manager and their deputy.
• Coordinate and, where necessary escort, service user to appointments such as dentist, Court cases, DSS, and interviews for move on accommodation.
• Perform and/or assist services users to perform basic personal care tasks as outlined in the service users personal care plan, ensuring that they are supported to self direct the care and support offered.
• Undertake supervision for Personal Health and Wellbeing Practitioners.

Experience Required:

• QCF qualification or equivalent
• Proven experience of working in residential care setting.
• Good understanding of the effects of alcohol and the interventions and outcomes required by the service users.
• Experience of providing a harm reduction model of care.
• Knowledge of CQC and QAF outcomes framework
• Experience of administering Medication and support service users to move towards self medication.
• Excellent report writing, literacy and ICT skills.
• Experience of recovery focused service provision both in substance misuse and mental health.

Benefits of working with us:

• Excellent core and on-going training aligned with personal development plan
• Access to employee assistance programme
• 25 days holiday increasing to 26 days after 2 years and increasing 1 day per year up to 30 days annual leave
• Medi-cash which includes the following:
• Discount gym membership
• Routine eye tests, glasses and contact lenses
• Dental treatment via NHS or Private
• Physiotherapy, Head Massage and a range of other therapies
• Life Assurance

If you wish to work with this challenging yet rewarding client group then this could be a perfect opportunity for you!

All successful applicants will be required to undertake an Enhanced DBS and provide employment references covering 5 years period including one from your most recent employer.

Support Coordinator

We’re looking for an innovative, passionate and professional Support Coordinator with excellent communication and organisational skills to join our Stroke Association Service in Hillingdon.

Position: Stroke Association Support Coordinator

Location: Home based, Hillingdon with regular travel across the service area

Hours: 21 hours per week

Salary: Circa £13,860 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)

Contract: This is a fixed term contract until 30 September 2021. Our services are contracted; we currently have funding for this contract until 30 September 2021 with stated intention for contract renewal.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 9 May 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

Reporting to the Stroke Association Support Manager, the Stroke Association Support Coordinator will:

• Support stroke survivors and their carers from hospital into the community.
• Provide personalised information, advice and support.
• Provide regular reviews to support people in establishing and achieving their own personal goals.
• Facilitate six-month review meetings with stroke survivors and to produce accurate six review reports
• Support stroke survivors with communication difficulties
• Recruit, train and manage a team of volunteers that will support the service.

About You

Applicants are likely to have:

• A background in a health or caring profession, ideally with experience of supporting people with disabilities and stroke.
• Excellent IT skills and a strong understanding of how to use data to improve quality.

A flexible approach to your role is essential, as is the willingness to travel. The use of a car is desirable but not essential to be able to fulfil the requirements of the role.

This role is home based, but extensive travel is required across the local area and occasionally further afield.

Appreciating much of this role will be spent travelling in Hillingdon; we offer a Make Your Week Work for You and Those We Serve benefit, which in agreement with your line manager offers the opportunity to work flexibly. If you live within the service area, travel can be claimed from your location base, if you live outside of your service area, travel will be claimed from the service boundary.

To fulfil the role, you must have the right to work in the U.K

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Case, Stroke Recovery, Charity, Carer Support, Support Service, Vulnerable Adult.

I am working in partnership with a world-famous charity who are looking for a Recruitment Coordinator on a temporary basis for around 4-6 weeks. The charity was founded over one hundred years ago and provide young people with the opportunity to learn life skills and explore the outdoors. There have been a few changes within the HR team and they need a Recruitment Coordinator to support on a number of live vacancies. The job is home based and they would ideally like someone in post by the 3rd May.

The main purpose of this important position is to provide recruitment support across the charity. You will help plan the recruitment campaigns all the way through to successfully onboarding the new employees to the charity. The hourly rate is £13.50 per hour + holiday pay.

The key duties include working with the hiring managers, understanding what they are looking for and advertising the positions on the appropriate job boards. You will be in charge of the recruitment mailbox and Smartsheets, responding to any queries that arise. Along with the above you will organise interviews and carry out pre-employment checks. You will play an important role in sending out offer letters, contract documents and maintaining recruitment and employment records.

If you have excellent attention to detail and strong communication skills (telephone/email) you will be a success in this temporary Recruitment Coordinator position. It is essential that you have knowledge of using HR databases (SelectHR) and Smartsheets. Furthermore, the charity is looking for someone who can build relationships with colleagues and provide a smooth service to all potential candidates.

If you feel you have the above skills and have experience of working within a recruitment team please get in touch at [email protected]

Puppy Training Coordinator (Surrey)

If you are a dog trainer/behaviourist with a particular interest in puppy training looking to utilise your skills within the charity sector, this could be the role for you.

This important role will be home based working within a defined geographical location in the Surrey area (please see the attached map) in order to visit our puppies in the region. You will be working closely with the Puppy Trainers covering West Sussex and Hampshire, providing cover and support as a team.

About our client:

Their mission is to transform the lives of adults with physical disabilities through partnership with their specially trained assistance dogs.

Puppy Training Coordinator Responsibilities:

To help them create these amazing partnerships, they need amazing people. They have an exciting opportunity for a Puppy Training Coordinator to join their puppy team. This role is at the forefront of their assistance dog training programme and is responsible for developing, co-ordinating and supporting the training programme for the puppies to ensure they receive the highest standard of socialisation and early training in order to maximise their chances of becoming a successful assistance dog. This will include recruiting, training, managing and supporting a network of Volunteer puppy parents who carry out the day-to-day training of the puppies and dogs.

As part of their busy puppy training team you will train and give ongoing advice and support to puppy parents and fosterers in the appropriate care, socialisation and training of their puppies/dogs. This will be delivered as necessary by means of regular home visits, individual training sessions, virtual training, phone calls and occasional group puppy classes. Utilising your high level of dog training knowledge you will identify at the earliest possible stage puppies that require remedial attention for example for behavioural issues and put in place appropriate behavioural modification programmes.

All progress with the puppies will be monitored by you and you will compile monthly reports to the Regional Satellite Manager. This includes ensuring record keeping and data is accurately input for all puppies in training using appropriate forms and systems. With the support of the Puppy Office you will place food and equipment orders and maintain stock levels.

Puppy Training Coordinator Requirements:

• High level of knowledge of dog training and behaviour.
• High level of knowledge of dog care and welfare issues.
• Experience of working with puppies.
• Good communication and interpersonal skills with people at all levels to provide training, advice and support.
• Coaching skills.
• Accurate record keeping and administration skills.
• Effective planning and co-ordination skills.
• Full UK Driving Licence or the ability to cover significant mileage in line with the requirements of the role.

Ideally, you will also have experience of working with volunteers. You will be flexible, adaptable, approachable and personable at all times. You will also be highly committed and work well within a team to enable you to support your peers in other geographical areas when necessary.

This is an incredible role at a leading assistance dog charity where your role will be a part of our clients essential work that transforms lives every day.

They offer a comprehensive benefits package including a generous annual leave allowance, pension scheme, life assurance, access to an employee assistance programme, wellbeing portal and discounts on goods and retail vouchers and cash back on purchases from eating out, entertainment, supermarkets, clothing and travel.

They will monitor the situation regarding Covid-19 to ensure on-site interviews can take place safely and in line with restrictions.

Please apply online with a CV together with any supporting documentation that demonstrates your suitability for the role.

They are a disability confident committed employer and welcome diversity, promote equality and welcome applications from all sections of the community.

Location: Surrey
Contract type: Permanent
Hours: Full Time 37.5 hours per week
Salary: £20,065 to £25,082 (Depending on experience)
Benefits: Generous annual leave allowance, pension scheme, life assurance, access to an employee assistance programme, wellbeing portal and discounts on goods and retail vouchers and cash back on purchases from eating out, entertainment, supermarkets, clothing and travel.

Closing date for applications: Midnight 31 May 2021

1st Interview Date: Several slots available on 14, 15 and 16 June (Video call)

2nd Interview Date: 24 or 25 June (One to one on site at their Southern Training Centre in Heyshott, West Sussex.)

You may have experience of the following: Puppy Training Coordinator, Puppy Training, Puppy Trainer, Dog Trainer, Animal Trainer, Dog Behaviourist, Dog Training, Guide Dogs, Canine Training, Dog Training Coordinator, Charity, Third Sector, NFP, etc.

Ref: 98806

Full time or part time
12 month contract, with the possibility of extension
Salary: £20,289.79 plus £3,630 geographical allowance per year pro rata

Together is an amazing place to work. And it’s not just because we’re one of the UK’s oldest and most respected mental health charities. It’s because we put the people who use our services at the heart of everything we do – supporting and enabling them to take control of their lives and make a positive contribution to the community.

The Southwark Wellbeing Hub is an innovative and fast paced community support service that Together has delivered since 2015. We support people to navigate local options of support and to be linked with specialist services which can meet their needs. Our aims are to support people to make informed decisions; to improve the health and wellbeing of everyone in Southwark and to support those with mental health needs to manage their wellbeing.

The Hub will be launching a new pilot project in Spring 2021 to provide more and better mental health support to the Black African, Black Caribbean and minority ethnic groups in Southwark. The Covid-19 crisis has impacted everyone is society but it is clear that it has had a disproportionate impact on people of Black ethnicity.

The project will provide culturally appropriate and practical support to help people to engage with opportunities in their community that will lead to long term mental health, physical health, social and economic benefits.

The role of Hub Support Coordinator is there to bridge the gaps between statutory, health, community and voluntary services and to provide personalised support to anyone with a concern about their own or someone else’s mental wellbeing in Southwark.

The Hub Support Coordinators will provide focussed outreach support in community settings to better understand the needs of the black and ethnic minority community in Southwark and reach more people who would benefit from support. Support is provided through a blend of one-to-one basis for up to 12 weeks, signposting & connecting with community resources and through group support.

This role will predominantly be provided between the hours of 9am-5pm, flexible working options are available and may require occasional evening and weekend working.

This post is only available to people of a Black African or Black Caribbean background, this is for the purposes of better meeting the cultural, health and welfare needs of the black community in Southwark who have experienced a disproportionately higher risk due to Covid-19. This post falls within the Occupational Requirement exemption of the Equality Act 2010.

Closing date: 10/5/2021

If you have not heard back within two weeks of the closing date, you have been unsuccessful at this time.

Successful candidates will require an enhanced DBS check. Together is committed to equal opportunities and non-discriminatory practices. Charity No. 211091

Operational Support Coordinator (Visitor Attraction)

Location: London
Contract/recruitment type: Permanent
Starting salary: c. £28,000 per annum, plus benefits
Hours of work: 37.5 per week
Interview date: May 2021
Vacancy Closing Date: 16/05/2021, 23:55

About the role:

It's knowing you have everything in place to deliver an outstanding visitor experience.

It's working as one to deliver impressive projects. And it's helping millions enjoy world renowned buildings and beautiful art. This is what makes working for our client so special.

Their Visitor Services team help hundreds of thousands of visitors from around the world enjoy magnificent buildings and works of art as well as the glorious state rooms.

At the heart of this enthusiastic and dedicated team, you'll work with the Visitor Services Manager to deliver on the operational elements of the visitor experience.

Overseeing a cyclical calendar of projects for their varied openings across their London sites, you'll ensure that visitor routes and infrastructures are fully prepared and constructed, ready to open on time.

Managing schedules of work and budgets as well as supplier and contractor relationships you'll create visitor routes that flow smoothly, are well-presented and also safe and secure.

Working closely with colleagues, you'll provide advice on operational aspects in preparation for upcoming exhibitions and events. And as a vital interface, you'll also ensure your projects align with our overall calendar of events in what are busy working buildings.

Your biggest challenge will come when their doors open to the public each summer, when not only will you oversee the delivery of the operational structures, you'll also support the daily management of the site, and help to recruit, induct and train a temporary front-line team of over 250. Every day, like every project, will be different. Although their processes and ways of working are well established, there is always room for improvement, and your ideas will be valued.

And playing a central role in the delivery of an exceptional visitor experience will be your greatest motivation.

About you:

You already have experience of delivering projects of similar complexity, and you've worked in Visitor Services too, so you're ready to make the impact we need.

• A natural communicator and collaborator, used to working with colleagues, contractors and in-house teams, you'll quickly build credibility at all levels.
• Organised, pro-active and with lots of initiative, you'll know how to juggle a varied workload, and can effectively adapt to tight deadlines and changing circumstances.
• With good analytical skills, pragmatism and pro activity, you're used to anticipating issues and coming up with innovative solutions.
• You're an outstanding team player who is confident taking the lead and enjoys getting the best out of people.
• Digitally fluent, and with an eye for detail, your written skills and administration are second-to-none.

Above all, you're passionate about creating the kind of visitor experience that leaves a lasting and positive impression.

You may have experience of the following: Operations Coordinator, Staff Coordinator, Operations Administrator, General Manager, Operations Supervisor, Visitor Attraction, Administrator, Customer Service, Tourism, Visitor Care, Office Administrator etc

Ref: 98875

Youth Engagement and Outreach Coordinator

Salary: £23,000 to £28,000 p.a. FTE, dependent upon experience

Location:  You will be based at our London office in Bermondsey but will be expected to travel across London boroughs and occasionally beyond London

Full-Time, Part-Time and Term-Time working will be considered.

Construction Youth Trust is a forward-thinking charity whose mission is to help young people reach their full potential and take their first steps towards a rewarding working life. We prepare young people for the world of work, support them to build their skills and confidence and connect them with opportunities and employers aligned with their abilities and interests. We prioritise young people from disadvantaged backgrounds, under-represented groups and those facing significant barriers.

We are seeking to expand our committed team of coordinators and youth workers who work directly with young people, as well as build relationships with referral partners, community groups and potential employers. 

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals who are Black, Asian or from a minority ethnic background and/or those with a lived experience of the young people we support.

If you are passionate about transforming the life chances of young people, especially those facing disadvantage and exclusion, please send your CV and a written statement (no more than 500 words) explaining why the role interests you and how you meet the person specification.

You can also use this email address to request a copy of the job description and person specification.

Closing date for applications – 12 midday on Monday 10th May 2021. However, we may close the recruitment early if the post is filled so please apply as soon as possible.

Interviews to take place on Thursday 20th May 2021.

Previous applicants need not apply.

We are committed to safeguarding and promoting the welfare of children and young people. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS)