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Top job
Clergy Support Trust, Westminster (Hybrid)
£32,650 - £34,335 per year
Seeking an experienced Grants & Services Officer to join a passionate team where your expertise positively impacts clergy families.
Posted 1 day ago
Top job
London Diocesan Fund, London (On-site)
£50,600 per year
The London Diocesan Fund (LDF) is seeking a Digital Workplace Manager to play a key role within the ICT team, based at London Diocesan House
Posted 4 days ago
The Big Issue, Central London (Hybrid)
£45,000 - £55,000 per annum skills and experience dependant
Posted 1 day ago
Social Interest Group, N1, London (On-site)
£28,200 per year
We are looking for a Field Supervisor to lead a team who are dedicated and focused to providing support to our participants.
Posted 2 days ago
St Giles Trust, Camberwell, England (Hybrid)
£45,000 per annum (Inside M25) / £42,000 per annum (outside M25)
Posted 2 days ago
Change Grow Live, Whitechapel (On-site)
£138,714 - £149,713 per year
Posted 1 day ago
Orchard Hill College and Academy Trust, Sutton (Hybrid)
£50,568 - £58,692 per year
We are seeking a strategic and forward-thinking Head of Development to join our senior leadership team.
Posted 2 days ago
Rainbow Trust Children's Charity, Leatherhead, Surrey (Hybrid)
Up to £34,000 per year
Posted 1 day ago Apply Now
Hertfordshire Mind Network, Watford (Hybrid)
£23,809 - £25,238 per annum incl. Outer London Weighting
Posted 1 day ago
Closing tomorrow
Catalyst Support, Woking, Surrey (Hybrid)
£60,000.0 - £70,000.0 per year DOE
Posted 1 week ago Apply Now
Closing in 2 days
World Jewish Relief, London (Hybrid)
£30,000 - £34,000 per year pro rata, depending on experience
Posted 1 week ago
Page 3 of 9
Westminster, Greater London (Hybrid)
£32,650 - £34,335 per year
Full-time
Permanent
Job description

As one of our Grants & Services Officer, you will play a pivotal role in ensuring that grant applications are processed efficiently and applicants are dealt with holistically, compassionately and professionally.

 As we help record numbers of people, the successfully appointed Grants & Services Officer will be required to:

Deal with applicant enquiries

  • Ensure a pleasant, helpful and empathetic welcome to applicants who contact the Charity by email, web form, written application or telephone.
  • Provide guidance to applicants in relation to the Charity’s grants criteria, services and process, ensuring they understand how to apply and that their request fits within our criteria.
  • ​Identify any potential safeguarding concerns at an early stage, escalating appropriately 

Process applications and referrals to services in a timely manner

  • Verify that applicants are eligible beneficiaries and meet the Charity’s criteria.
  • Prioritise any applications with particularly urgent requests 
  • Check that each application is complete and follow up with applicants, as required, to ensure all information and supporting documents have been submitted.

Provide guidance and information to applicants

  • Provide clear guidance to applicants throughout the application process and respond to their queries quickly
  • Inform applicants of other potential sources of help and support

Recommend appropriate grant decisions

  • Prepare objective, non-judgemental reports for each case, with appropriate, clear recommendations in line with the Charity's grants criteria. 

To be considered for our Grants & Services Officer vacancy which offers great scope for growth and a clear development pathway, applicants should demonstrate:

  • Previous experience within a grant-making role or proven knowledge of the grant-making / benevolent sector.
  • Proven experience of providing help and guidance, predominately over the phone and via email
  • Previous experience of using databases / CRM systems (e.g. Salesforce).
  • Ability to interpret grant criteria effectively and make clear decisions.

If you are looking for an environment where you will be nurtured through our strong commitment to staff development, alongside a generous benefits package, then we’d love to hear from you. 

We operate a 'mixed-mode' working model, where staff work both from home and from our spacious offices in Westminster with an average of one day per week in our Westminster office.

Clergy Support Trust is an inclusive and supportive organisation. We warmly welcome applications from candidates of all backgrounds, and believe a diverse workforce leads to fresh ideas and creative thinking.

Application resources
Posted by
Clergy Support Trust View profile Organisation type Registered Charity Company size 21 - 50

Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.

Refreshed on: 25 September 2025
Closing date: 13 October 2025 at 12:30
Tags: Advice / Information, Christian, Customer support, Faith-Based

The client requests no contact from agencies or media sales.