Courses and reception assistant jobs
How's your job search on our site?
START are recruiting for an Operations Manager.
Job Title: Operations Manager
Location: Salford
Employer: START
Hours: 4 Days per week (28 hours) worked across Monday to Friday, specific work pattern to be agreed, with flexibility required)
Salary Band: £33,860 - £40,000 FTE (£27,088 - £32,000 per annum actual for 28 hours per week)
Contract Type: Permanent
Pension: 5% employer contribution
Annual Leave: 30 days plus statutory holidays (pro rata for part-time staff)
About Us
START is a Salford based mental health charity, of over 30 years, that uses creativity, connection and recovery interventions to help improve people's lives.
Job Overview
We are looking for an experienced, proactive and highly organised Operations Manager to join our Senior Leadership Team. This is an exciting opportunity to play a pivotal role in shaping the future of START by ensuring the organisation operates safely, efficiently and in line with best practice.
Core Responsibilities
As Operations Manager, you will oversee the day-to-day operational management of the charity, leading on health and safety, facilities management, information governance, H.R, organisational policies and procedures, and the continuous improvement of our operational systems. You will also manage operational staff, lead key organisational projects and work collaboratively with colleagues, trustees, partners and external contractors to support the delivery of our strategic objectives.
This varied and rewarding role requires a confident leader with excellent organisational, communication and problem-solving skills, who can manage multiple priorities while maintaining high standards of compliance and service delivery. You will be passionate about creating efficient systems, fostering a positive working environment and ensuring the organisation remains compliant with relevant legislation and best practice.
Additional Information
If you are an experienced operational leader who thrives on driving improvement, building strong relationships and supporting an organisation that makes a real difference in people's lives, we'd love to hear from you.
Closing date for receiving applications will be Tuesday 18th August 2026 at 12 noon.
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
START are committed to equality of opportunity, to eliminating discrimination and to creating an inclusive working environment for all. With this in mind, we welcome applications irrespective of age, disability, race, religion and belief, gender identity, sex or sexual orientation
No agencies please.
Registered Charity 
21 - 50
Thank you!
Location: Bristol office, hybrid (minimum three days a week onsite)
Salary: £50,285 per annum
Job Type: Fixed term maternity cover, approximately 15 months. Minimum 30 hours a week, up to full time (37.5 hours)
The role:
This role covers the current post-holder's maternity leave for an anticipated 15 months. As Financial Controller you will lead CSE's finance team, directing and overseeing the finance function in compliance with appropriate accounting standards and practices, company and charity law.
You will provide timely, accurate financial and management information to support strategic decision-making and effective budgetary control by our Senior Leadership Team, Trustees, project managers and other budget holders. You will line manage the Finance Manager and Finance Assistant and be a member of CSE's Senior Management Team.
Reporting to the Director of Finance and Operations, you will work alongside the wider Operations Team to provide operational support that underpins delivery of our charitable mission. This is a fast-paced role and we need someone who can get up to speed with minimal delay.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Take responsibility for day-to-day accounting, invoicing, payroll, VAT returns, payments and banking, credit control and cash management, including timely monthly management accounts.
- Line manage the Finance Manager and Finance Assistant.
- Co-ordinate the annual budget cycle and mid-year budget refresh alongside the Director of Finance & Operations and SLT.
- Attend monthly SMT meetings to share the previous month's financial results and handle related queries.
- Prepare accurate, accessible reports on organisational, team, staff and project financial indicators to support timely decision-making.
- Maintain the organisation's financial records to appropriate accounting standards and prepare documentation for the annual audit and other statutory reporting.
- Liaise with CSE's auditors to enable an effective and timely annual audit.
- Support project managers to plan and manage project budgets, providing financial data for reporting to clients and funders.
- Provide expertise on financial costing and monitoring approaches for new project funding proposals, reflecting funder requirements.
- Provide finance support to Retrofit West CIC, including financial reporting, statutory obligations and payroll as required.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
- Fully qualified ACA, ACCA or equivalent accountant.
- At least seven years' post-qualification experience, including at least five years in a financial management role.
- Working knowledge of accounting standards, VAT and HMRC regulations in England, including requirements applicable to a UK charity with a trading subsidiary.
- Experience of leading the preparation for an annual audit.
- Experience of preparing routine financial and management information reports for senior executives and staff.
- Experience of using timesheet software to track allocation of staff time to different cost centres.
- High level competence with Sage accounting software and MS Excel.
- Able to analyse, structure and sense-check financial data to produce clear, informative reports, with excellent attention to detail.
- Excellent written and verbal communication skills, with proven management skills.
- Self-motivated and organised, able to work with limited supervision and manage conflicting priorities.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
- You will be entitled to 25 days' paid holiday (plus statutory holidays)
- Company pension scheme with 8% employer and 6% employee contributions
- Subsidised bike purchase and Tech Scheme
- Life Assurance
- Health Cash plan
- Retail discounts
- Discounted breakdown cover and many more.
- We will pay fees and expenses on relevant training courses.
- We are flexible with working hours and will discuss this openly if you are invited to interview.
How to apply
To apply, please download and complete the application form available from our website and send it to our Jobs email (available in the candidate pack). Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered.
The closing date for applications is 5pm Sunday on 16 August 2026.
First interviews are expected online on Thursday 3 and Friday 4 September 2026, with final panel interviews at our Bristol office on Thursday 10 and Friday 11 September 2026. The earliest start date is early October 2026.
This role requires a basic DBS check. If invited to interview, we will ask for evidence of eligibility to work in the UK.
The client requests no contact from agencies or media sales.