About the Freedom Fund

The Freedom Fund is a leader in the global movement to end slavery. It:

• invests in those countries and sectors with the greatest incidence of slavery.
• analyses which interventions work best and shares that knowledge.
• brings together a community of activists committed to ending slavery and empowered by the knowledge of how best to do so.
• generates funding by demonstrating how effective interventions can protect those at risk of being enslaved and free those in slavery.

The Freedom Fund works to combat many different forms of extreme exploitation, including forced labour, sex trafficking, forced marriage, and the worst forms of child labour. The Fund operates anti-slavery programs in Ethiopia, India, Nepal, Thailand and Myanmar and will open new programs in Brazil, Indonesia and Bangladesh in 2021.

About the position

This is an exciting opportunity for an ambitious individual to increase the effectiveness and impact of a non-profit working to improve the lives of millions of the most vulnerable people around the world.

Reporting to the Business Operations Manager, this role has two key responsibilities: providing a high level of administrative support to the Freedom Fund’s operations and programs team and ensuring the smooth running of the London office.

Responsibilities

Operations team support (50%)

• Provide IT and technical support to an international team, troubleshooting maintenance issues on both Mac’s and PC’s, supporting the team with issues on Zoom, Dropbox, Microsoft Office, Gmail, Adobe Pro and Slack - including training new starters on these systems;
• Provide administrative support for recruitment activities, including advertising roles, screening candidates and organising interviews;
• Provide administrative support for the HR function including but not limited to collecting of timesheets, researching external courses for learning and development needs, keeping staff contact lists and organisational charts up to date;
• Provide general support to the Business Operations Manager as needed, including assistance with scheduling internal and external meetings, proof-reading, research, basic finance administration and other operations-related tasks.
• Office management, as outlined below.

Programs team support (50%)

• Oversee and manage the grants database, ensuring signed agreements are logged in the database in a timely manner.
• Support members of the program team with international travel (post covid restrictions). Including but not limited to international travel bookings, flights, accommodation, visas, managing travel security memos, tracking travel vaccinations, and supporting the continued development of systems and processes related to travel; 
• Manage expense reimbursement claims and credit card reconciliations for the Managing Director of Programs and Director of Programs;
• Provide general support to the Program Operations Manager as needed, including assistance with scheduling internal and external meetings, proof-reading, governance support, holiday cover for
• Business Central finance approvals and other program-related tasks;

Office management (post covid restrictions)

• Support a ‘return to office’ following covid restrictions, ensuring the office is covid-secure;  
• Perform receptionist duties: answering the phone, taking messages, welcoming guests, managing the Freedom Fund’s general inbox, and general office cleanliness and presentation;
• Run errands, manage supplies, and all relevant vendor relations;
• Organise catering for meetings and room bookings as required;
• Act as point person for solving any technical challenges with computer systems, email and networks as needed.

Qualifications and experience

Essential

• Previous professional work experience in an administrative role.
• Exceptional IT skills, able to troubleshoot maintenance issues on both Mac’s and PC’s, with a strong knowledge of Zoom, Dropbox, Microsoft Office, Gmail, Adobe Pro and Slack
• Outstanding oral and written English communication skills.
• Excellent numeracy skills.
• Entitled to work in the UK without work permit sponsorship from the Freedom Fund.

Desirable

• Experience of human resources and/or recruitment administration;
• Experience of working within the third sector, especially working across time zones;
• Experience of grants administration.

Personal attributes

Essential

• Ability to proactively identify key issues, think ahead, anticipate needs and use judgement to adapt solutions to meet situational needs;
• Superb time management skills with the ability to both multi-task and be agile - operating in a fast-pace environment.
• Excellent interpersonal and communication skills with the ability to liaise with individuals at all levels and across a wide range of internal and external stakeholders;
• Team player committed to the Freedom Fund’s vision, mission, values and goals and passionate about human rights issues;
• Excellent social skills, able to operate with diplomacy, tact and empathy, working as part of a team in a co-operative and supportive way, with a wide range of individuals from diverse backgrounds;
• Ability to remain focused and calm under pressure in order to deal with ambiguities and conflict;
• A commitment to excellence and a relentless pursuit of results with an exceptional work ethic, strong organisational skills and a can-do attitude;
• Ability to work independently, displaying strong initiative in solving day-to-day problems with limited direction.

Compensation

• £25,000 - £30,000 per annum, plus 10% non-contributory pension scheme.
• 25 days holiday per annum, plus public holidays.
• Season ticket loan and cycle scheme available.