Courses Volunteer Volunteer Roles in Liverpool

We’re always looking for empathetic individuals with great listening skills to train as non-religious pastoral support volunteers and join the Non-Religious Pastoral Support Network (NRPSN), working within Chaplaincy and Spiritual Care teams to provide like-minded support for people in difficult times. Research has shown that despite purporting to support everyone, only 4% of chaplaincy team visits are made to non-religious people. However, 69% of the population think specific non-religious care should be available, and non-religious people have the same need to talk about ‘the big questions’ and receive like-minded support.

Our volunteers and paid members work in the NHS, HMPPS, and the armed forces. We have trained more than 300 pastoral carers, and currently have a presence in 9% of prisons and in 30% of NHS Trusts and growing. The covid-19 pandemic has severely affected our volunteer numbers, and we are working hard to ensure that non-religious pastoral care is available to all. Will you join us in making pastoral care more inclusive and equal?

Upcoming training dates:

• London – 16 & 17 March 2024
• Midlands – 25 & 26 May 2024
• London – 27 & 28 July 2024
• Wales – 26 & 27 October 2024

After training, you’ll need to be able to commit at least half a day a week to volunteering, and you’ll need some tenacity along with the confidence and interpersonal skills to work with religious colleagues. You’ll be rewarded by being a positive support to people in their hour of need, and by being part of real change in how institutions support non-religious people.

Please read the attached Application Pack, and then complete and return the Application Form (when you click the link it may automatically download to your device) to register your interest. The application deadline is six weeks before your chosen course, and interviews will be completed shortly after your application is received.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Doorstep Library Online Reading Volunteers visit the same families online via Zoom every week to share their love of reading with the children they visit.

Our volunteers don’t just read stories though; they do silly voices, handpick the e-books, and give special recommendations for each child.

Through our long-term approach, our volunteers build trusting relationships with families, helping to connect them with the community and signposting to additional sources of local support. We are there to support children and families who need us most.

Our online projects run on Mondays, Tuesdays and Thursdays from 4.30pm to 6.30pm. We have a weekly volunteer opportunity or a stand-in opportunity. Stand-ins fill in for when regular volunteers aren't available and volunteer every 3 weeks.

Time Commitment: Weekly or every 3 weeks if you are a Stand-in volunteer

Hours per week: 2 hours

Doorstep Library is committed to safeguarding and promoting the welfare of children, young people, and all those it comes into contact with. All volunteers undergo rigorous safer recruitment processes including specified interview questions, a DBS check, and the collection of written and/or verbal references.  Safeguarding training is a mandatory part of the induction process for all volunteers, and they are expected to always adhere to our safeguarding policies and procedures.  

Skills / experience needed

Be able to make a regular weekly commitment if you are a regular volunteer or every 3 weeks if you are a Stand-in volunteer, during school term time of at least 9 months

Enjoy spending time with children and believe in education for all

Have comfortable fluency in English

Be non-judgmental and respectful of a variety of lifestyles and children's learning

Have excellent communication skills - be able to listen to families and communicate efficiently with Team Leaders (including via text/emails/calls with Doorstep Library staff)

Be confident in using technology – for connecting with families via Zoom and completing records

Be organised - be able to multi-task in a multi-faceted role comprising of much more than solely reading to children

Be reliable - always attending a pre-agreed session and giving plenty of notice in advance of absences

Be friendly - to build good relationships with families, your volunteer partner and the rest of the team

Be confident - to lead the session or mentor a new volunteer

Be patient, persistent and flexible - tailoring your approach to each family's needs.

If you’re short on time but want to make a big difference to us, please take a minute to follow us on social media and share a post with a friend:

· Facebook @Signpoststockport

· Instagram @signpostcarers

· Twitter @Signpost_Stock

· LinkedIn Signpost Stockport for Carers

Signpost is a local charity based in the Heatons Centre, Heaton Moor. For over 30 years we have been working to improve the quality of life for carers in Stockport through: counselling, benefits help, emotional support, practical advice, ‘signposting’ to other organisations, social opportunities and access to our Connecting Carers Card. In 2022, we were announced ‘Best not for Profit Organisation’ at the Stockport Business Awards. As a small charity we rely on social media and supporters to spread our message. Thank you so much, we really appreciate it.

If you have a bit more time, please have a look at our other opportunities or fill in an application form.

About Dreams Come True

Dreams Come True is a national Children's Charity who exists to create moments of magic for children who have it tough.  We are passionate about delivering dreams that have a lasting impact on those who might not even consider having a dream come true.  The children we support are living in the highest areas of deprivation in the country, and are living with a disability, a serious illness, or a life-limiting condition.  These children need our attention.

Who we support

To ensure we reach the children who deserve our attention the most, we work with children who are living in the highest areas of deprivation in the country, and are living with a disability, serious illness, or life-limiting conditions.

What is a Dream?

Our dreams create moments of magic with lasting impact and are personal to each child we work with.   Our team of dream makers, work closely with children and families to deliver a unique experience, that will provide moments of magic and have a lasting impact long after the dream has come true.  The types of dreams we offer are:  

• Home Makeovers: Bedrooms redesigned by our team of dream makers, inspired by each dream child, or garden play equipment to enhance a child's environment
• Getaways: UK holidays and cherished experience days built to inspire a lifetime of memories
• Small change, Big impact Programme: This programme aims to improve the daily lives of isolated children through access to vital equipment and technology.

Our Makeovers, Experience Days and Small change, Big impact Programme can all be delivered on an individual basis or as part of a Community Dream.

Why is this role important?

Dream stories are an important part of how we open a dialogue with our audience and keep them engaged with the work that we do. We gather feedback and generate Dream Stories to fundraise, engage donors, provide feedback to funders and referrers, and record the dreams we deliver to mark our history as a charity and improve.

The Role

As Family Feedback and Dream Story volunteer you will speak to families over the phone to gather information about:

• The Dream child, who they are, their personality and interests.
• The child’s medical condition and how that impacts them.
• What the dream was, where the idea came from and why it was important to them.
• Highlights from the dream and how it went.
• The impact of the dream since it came true.  

As well as any other information you feel is relevant and would make for a compelling story, that the family are happy for us to use.

You will then use this information to create a Dream Story that will be written in line with DCT guidelines and used across the charity. Dreams Come True are required to keep accurate records of the full conversation with the family, so we will also ask the volunteer to provide the notes of the call.

You may be required to talk to the Dream Family and/or Dream Child about how they can support the charity if they so wish to, but we never ask families to make donations. You may need to signpost them to someone else within the charity.

Suitable for:

• Those with experience of creative writing; either through work, education, or volunteering
• Those who are excellent communicators both written and verbal (especially over the phone) 
• Those wanting to help fulfil the dreams of children and young people who have it tough, living with serious and life-limiting conditions and disabilities in areas of high deprivation.
• Those wanting to work closely with our dream families
• Those able to organise their own time and keep accurate records.
• Those who are aware of active listening skills and can use them confidently
• Those who can write clearly, accurately and succinctly.
• Those motivated and excited to work within a small charity
• Those who can respond well in sensitive situations

 Location of Volunteering

• This volunteer role can be done from home

Are travel expenses reimbursed?

• If you need to travel for this volunteer role it will be reimbursed, but it is unlikely as this is a remote working role.

 Time Commitment

• We would like each volunteer to be able to call two families and write up two dream stories a week. Time commitment and working hours are flexible.

Training & Benefits

Volunteers will:

• Be given a full induction and training 
• Receive access to a suite of accredited online training courses including equality and diversity, safeguarding and GDPR
• Gain experience working with fundraisers, volunteers and charity professionals
• Have the opportunity to improve their written and verbal communication skills.
• Have the opportunity to work with our Dream Families and/or Dream Children directly
• Make a positive difference to the lives of children with serious conditions and disabilities. 

 Is a DBS Check required?

• DBS is required as you will be speaking with Dream families and or Dream Children over the phone

Personal Requirements

• Willingness to work flexibly within a team
• The ability to self-motivate and manage your own time
• Able to contribute ideas, be creative and use innovative skills.
• Show commitment to creating dream stories in full
• Enthusiasm
• Good communication
• Organisational skills.

 If you would like to apply for this role, please fill out an application form.

We are seeking passionate and empathetic individuals to join our team as a volunteer Been There mentor. In this online chat-based role, you will have the unique opportunity to make a positive impact on the lives of people struggling with body image issues.

In return, you have the chance to:

• Use your experience to benefit and support someone else
• Make a difference in someone’s life and contribute to changing the current epidemic of body image issues in our society
• Deepen your understanding and skill base with our in-house training course, partnered with The Body Image Treatment Clinic 
• Build your communication and interpersonal skills
• Gain confidence and leadership skills
• Share your personal experiences to help others in need
• Flexible working hours
• Attend virtual meetups with other mentors and experts for support and discussion opportunities
• Enjoy being part of the Been There community, and become part of Been There’s incredible journey.

Our requirements:

All mentors must have had personal experience with body image issues, and are now in a position where they feel able to support someone else through their own.

Alongside this, we need you to:

• be over 25 years of age
• be able to complete around 6-8 hours of online training and assessment 
• successfully undergo all necessary safeguarding checks including DBS and personal references
• agree to Been There’s confidentiality and privacy policy guidelines
• be able to commit to a minimum of six months volunteering with Been There
• have access to a quiet and private environment to complete your online training and deliver one-to-one mentoring sessions (for 1-3 hours per week).
• have a secure internet/data connection in order to access the Been There app

If you are interested in joining our amazing and growing family, then you can apply via our app.

You can contact us via our web page or any of our socials if you need more information.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for 8 admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 3 hours per week is required. We are flexible and like to work around you.

Training

We provide CPD accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 CPD accredited courses should you want to study further.

Are you committed to childhood flourishing with an interest in creating stragegies for this to happen?

Godly Play offers spiritually sensitive approaches to learning and living together in a fragile world. We take childhood spirituality seriously, providing training to transform thinking and practice for the whole of life.

A Christian movement, Godly Play seeks to make space for questions about the meaning and purpose of life, through play, wondering, story, exploration and community.

Our small board of trustees supports a group of fifteen part-time trainers offering courses to people working with children in churches of many traditions, in schools and in community settings. 

We would like to diversify our board's ethnicity, age and gender. It would be great to have someone with grant-seeking experience and/or communications know how, but we would love to talk to anyone who is interested.

Would you like to join us? Our website offers lots more information. 

Volunteering Opportunities with GT Scholars

Are you passionate about social mobility? Would you like to make a lasting impact in a young person’s life? Could you volunteer for 1 hour a week to help a young person achieve their full potential?

About us: GT Scholars is a not-for-profit social enterprise and registered charity that tackles educational inequality and improves social mobility for young people from low-income backgrounds. We run programmes, workshops and courses that give ambitious young people the support, skills and strategies they need to achieve their academic and career aspirations. 

What makes us different? There are many charitable organisations that offer programmes to improve the life chances of young people. However, GT Scholars works with a range of young people attending state schools, not just those on Free School Meals. This means that we are able to help any young person from a disadvantaged background and they do not need to be referred by their school in order to qualify for support.

Becoming a Volunteer Tutor

By joining us as a volunteer tutor, you’ll be helping young people align their academic grades with their aspirations and you’ll be using your skills to transform a young person’s life!

As a volunteer tutor, you’ll need to:

• Have a passion for helping young people discover their true potential

• Provide one-to-one online tutoring support for 1 hour a week in each 12-week term

• Build a young person’s confidence and knowledge in Maths or English

• Have strong subject knowledge (confident enough to tutor up to GCSE)

• Work collaboratively with other tutors and mentors

Volunteer tutoring can be extremely rewarding. As a volunteer with GT Scholars you’ll:

• Have a flexible volunteering schedule, volunteering in the evenings or at the weekend 

• Be able to tutor from anywhere online and choose your own weekly online tutoring schedule

• Receive training and support and be part of a community of like-minded volunteers

• Gain interesting and new perspectives by working with young people from diverse backgrounds

Additional information: We ask tutors to commit to a minimum of 2 academic terms (6 months) of volunteering.

We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 2 years old.

If this sounds like something you’d be interested in or you’d like to know more, then get in touch with us.

Could you spare about 30 minutes each week to chat to a lonely person over the phone?

We need volunteer telephone befrienders all over the UK for our award-winning Chatterbox service.

We give full virtual training, including an induction session and adult safeguarding course, and you will receive ongoing support from our caring team of coordinators.

Loneliness and social isolation can affect us all. Having the opportunity to communicate with someone who will listen and support, or to just have a friendly chat on the phone once a week, can make a huge difference.

Omega volunteers have helped change people’s lives and as a member of our Chatterbox team, you’ll offer one-to-one telephone support by establishing a trusting, supportive relationship with a client. You can work from home, or anywhere you like. Omega volunteers come from all walks of life and all over the UK, but have a small amount of time to spare and want to make a difference.

This role could be for you, if you:

• Are a good listener, empathic, patient and of a caring nature
• Enthusiastic and self-motivated
• Have good verbal and interpersonal communication skills
• Recognise the importance of confidentiality and can show this in practice
• Are committed to inclusion, treating people with dignity and respect
   

What are the benefits for you:

• Knowing you are making a difference to someone’s life
• Joining the Omega Team and taking action against loneliness and social isolation and helping people in crisis
• An opportunity to enhance your CV or learn new skills
• An opportunity to engage with your community

What support and training will be provided:

• The Omega Chatterbox Induction
• Regular and ongoing support from a Chatterbox Co-ordinator
• Ongoing training and support as the role requires
• Out of pocket expenses are reimbursed and a mobile phone provided if appropriate

Due to the ongoing Covid-19 crisis we have moved all of our training online, so though we're based in Shrewsbury we welcome applications from volunteers all over the UK. Unfortunately due to safeguarding legislation we are unable to accept Chatterbox Befriender applications from under 18s.

If you think this could be for you, then the first step is to let us know! We can then have a chat, tell you more about what we strive to achieve through Chatterbox and you can then decide if you would like to register with us. We really look forward to hearing from you.

Dream Feedback Volunteer

About Dreams Come True: Dreams Come True is a national Children's Charity who exists to create moments of magic for children who have it tough. We are passionate about delivering dreams that have a lasting impact on those who might not even consider having a dream come true. The children we support are living in the highest areas of deprivation in the country, and are living with a disability, a serious illness, or a life-limiting condition. These children need our attention.

Who we support: To ensure we reach the children who deserve our attention the most, we work with children who are living in the highest areas of deprivation in the country, and are living with a disability, serious illness, or life-limiting conditions. What is a Dream? Our dreams create moments of magic with lasting impact and are personal to each child we work with. Our team of dream makers, work closely with children and families to deliver a unique experience, that will provide moments of magic and have a lasting impact long after the dream has come true.

The types of dreams we offer are:

• Home Makeovers: Bedrooms redesigned by our team of dream makers, inspired by each dream child, or garden play equipment to enhance a child's environment

• Getaways: UK holidays and cherished experience days built to inspire a lifetime of memories

• Small change, Big impact Programme: This programme aims to improve the daily lives of isolated children through access to vital equipment and technology.

Our Makeovers, Experience Days and Small change, Big impact Programme can all be delivered on an individual basis or as part of a Community Dream.

Why is this role important? Dream stories are an important part of how we open a dialogue with our audience and keep them engaged with the work that we do. We gather feedback and generate Dream Stories to fundraise, engage donors, provide feedback to funders and referrers, and record the dreams we deliver to mark our history as a charity and improve.

The Role: As Family Feedback volunteer you will speak to families over the phone to gather information about:

• The Dream child, who they are, their personality and interests.

• The child’s medical condition and how that impacts them.

• What the dream was, where the idea came from and why it was important to them.

• Highlights from the dream and how it went.

• The impact of the dream since it came true.

As well as any other information you feel is relevant and would make for a compelling story, that the family are happy for us to use. You will then use this information to create a Dream Story that will be written in line with DCT guidelines and used across the charity. Dreams Come True are required to keep accurate records of the full conversation with the family, so we will also ask the volunteer to provide the notes of the call. You may be required to talk to the Dream Family and/or Dream Child about how they can support the charity if they so wish to, but we never ask families to make donations. You may need to signpost them to someone else within the charity.

Suitable for:

• Those with experience of creative writing; either through work, education, or volunteering

• Those who are excellent communicators both written and verbal (especially over the phone)

• Those wanting to help fulfil the dreams of children and young people who have it tough, living with serious and life-limiting conditions and disabilities in areas of high deprivation.

• Those wanting to work closely with our dream families

• Those able to organise their own time and keep accurate records.

• Those who are aware of active listening skills and can use them confidently • Those who can write clearly, accurately and succinctly.

• Those motivated and excited to work within a small charity

• Those who can respond well in sensitive situations Location of Volunteering

 This volunteer role can be done from home

Are travel expenses reimbursed?  If you need to travel for this volunteer role it will be reimbursed, but it is unlikely as this is a remote working role.

Time Commitment: We would like each volunteer to be able to call two families and write up two dream stories a week. Time commitment and working hours are flexible.

Training & Benefits -Volunteers will:

• Be given a full induction and training • Receive access to a suite of accredited online training courses including equality and diversity, safeguarding and GDPR

• Gain experience working with fundraisers, volunteers and charity professionals

• Have the opportunity to improve their written and verbal communication skills.

• Have the opportunity to work with our Dream Families and/or Dream Children directly • Make a positive difference to the lives of children with serious conditions and disabilities.

Is a DBS Check required?  DBS is required as you will be speaking with Dream families and or Dream Children over the phone

Personal Requirements

• Willingness to work flexibly within a team

• The ability to self-motivate and manage your own time

• Able to contribute ideas, be creative and use innovative skills.

• Show commitment to creating dream stories in full

• Enthusiasm

• Good communication

• Organisational skills

Our amazing team of vibrant & diverse volunteers helps us run over 700 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!

Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.

You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.

Why we want you

Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.

What you will be doing

• Work on the till processing sales and returns
• Prepare stock, including sorting, steaming and pricing
• Create stylish window displays
• Replenish stock on the shop floor
• Stock-take and other administrative tasks

The skills you need

• Friendly and helpful
• Happy to be part of an amazing team of staff and volunteers
• Enthusiastic about the work of Barnardo’s
• Flexible and willing to do a variety of the shop tasks

What's in it for you

• Have fun and meet new people
• Develop skills for your CV including confidence, teamwork and problem solving
• Make a difference to the lives of children, young people and their families
• Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
• Full training and experience of working in retail as a volunteer

Disclaimer

We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team on our website.

Location:

1B St. Chads Drive, Liverpool, Merseyside, L32 8RE, United Kingdom

Minimum age: 14 

Do you enjoy teamwork and helping others? Are you empathetic with good organisation, IT and communication skills? If so, we’d love to hear from you. You don’t need an Armed Forces background, just a commitment to providing great support to our beneficiaries.

What is a Branch Support Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Branch Support Coordinator is a key member of the team, ensuring that beneficiaries access the right support in a timely manner. This role involves liaising with regional and national teams and coordinating casework support provided to beneficiaries by Branch volunteers.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.

In recognition of our clients’ service to the Nation we aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent coordination of local services and between our teams.

What would you be doing?

• Accepting referrals for beneficiary casework support from SSAFA’s Regional Office and allocating beneficiaries’ cases to branch volunteers.
• Overseeing SSAFA casework across a branch, ensuring beneficiaries receive support that meets SSAFA’s casework standards and raising issues where it does not.
• Using SSAFA’s case management system to record, coordinate and track beneficiaries’ cases.
• Ensuring volunteer caseworkers have a manageable caseload and that effective support and supervision is in place.
• Liaising with Central Office and Specialist Services teams to ensure access to specialist support where needed e.g., Mentoring.
• Supporting the Branch Training Coordinator and Volunteering Coordinator to ensure volunteer caseworkers are up to date with training and have the information needed to carry out their role.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Excellent experience, training, and skills that you can highlight on your CV and in job interviews.
• Give back to the Armed Forces community.
• Become part of the SSAFA community and build networks across your local area.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - confidentiality and boundaries, caseworker training, caseworker IT system training, volunteer management - case management and quality. This training would take approx. 1 day
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local induction and support, from other branch volunteers.
• Access to a wide range of e-learning courses to keep your knowledge and skills up to date.
• Support from SSAFA’s regional volunteering and operations teams.
• Regular meetings and local events to learn and share information.
• Reimbursement of out-of-pocket expenses.
• Volunteers will be covered by SSAFA's Public Liability insurance while carrying out the role.

What are we looking for?

• Good written and verbal communication skills
• Good IT skills e.g., confident using email and online systems – you will use SSAFA's case management system as part of the role.
• Time management and organisation skills
• Respectful and non-judgemental approach to others
• Understanding of the importance of confidentiality and boundaries
• Some experience of coordinating people
• This role would suit someone who would like to volunteer regularly, each week.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including a check against the  adults barred list)

*A disclosure certificate that contains convictions, cautions, or other information will not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis.