Crime jobs
Job Title: Case Worker – CAPSA Services (Culturally Appropriate Peer Support and Advocacy)
Reports to: CAPSA Team Manager
Geographic focus: Lambeth
Salary:£30,500
Hours of Work: 37.5 per week (flexible working available)
Duration:1 Year Contract (with a potential to extend)
Benefits:26 days annual leave plus bank holidays, pension contribution, Employees' Assistance Programme.
Purpose of the role
The CAPSA (Culturally Appropriate Peer Support and Advocacy) Worker role has been specifically designed to support Black people using the secondary mental health system. As a CAPSA Worker, you will provide both Generic Mental Health Advocacy and Independent Mental Health Advocacy (IMHA) to eligible individuals, including people detained under the Mental Health Act(MHA) 1983/2007, conditionally discharged restricted patients, those under Guardianship, and those on Community Treatment orders, as well as individuals considered for section 57 treatments.
You will play a key role in ensuring that the perspectives of Black service users are recognised and respected, addressing their unique and multiple needs, and promoting access to advocacy for all eligible individuals. You will raise awareness of advocacy, rights under the MHA, and the CAPSA service among professionals, individuals, and agencies.
In addition to direct advocacy, you will contribute to service development by supporting an effective administration system and helping evaluate the impact of advocacy for both service users and commissioners.
As part of CAPSA’s race-led approach to systems change, you will also help challenge systemic racism in mental health services, embed culturally competent practice, and promote equitable care within South London and Maudsley NHS Trust (SLaM).
Job summary
Black Thrive Lambeth has developed a co-designed, culturally appropriate peer support and advocacy service (CAPSA) on behalf of the Living Well Network Alliance (LWNA). CAPSA provides support to Black community members with mental health needs through peer support and advocacy, led by individuals with lived experience or lived understanding of mental health challenges. The service creates a space where experiences are respected, accepted, and valued equally.
The role involves building positive relationships with Black service users; offering one-to-one and group advocacy; supporting self-advocacy; gathering and sharing information to inform decision-making; and preparing monitoring reports and feedback. Advocates ensure that the views, wishes, and needs of Black service users are heard and acknowledged, addressing the impact of racism within traditional mental health services.
Duties and responsibilities
Key Responsibilities:
Advocacy & Support for Black Service Users
- Work with individual Black service users to provide culturally informed advocacy, support, and representation to assist them in decision-making related to their care, treatment, and legal status.
- You will manage a caseload of up to 10 clients.
- This will consist of weekly meetings with clients and supporting them around their care in the mental health system, this will be both within inpatient services and CMHTs (Community Mental Health Teams) as well as in the community.
- Support Black service users in developing and maintaining their cultural identity by identifying strengths and advocating for culturally relevant mental health interventions.
- Develop trusting relationships with Black service users within appropriate boundaries to help them express their mental health needs.
- Assist service users in preparing for meetings, attend appointments with them if required, and advocate on their behalf where needed.
- Provide information and updates on the progress of advocacy issues and ensure clients understand proceedings.
Culturally Informed Peer Support & Recovery
- Use lived experience and cultural understanding to promote positive self-esteem and recovery through a culturally informed peer support model.
- Provide practical guidance to Black service users, and where appropriate, their carers, on self-care, resilience strategies, and managing mental health within a race equality framework.
- Promote service user involvement by empowering individuals to communicate their culturally lived experiences and mental health needs to professionals.
- Challenge peer support models, stigma, and discriminatory practices that fail to recognise the cultural needs of Black service users.
Community Engagement & Stakeholder Collaboration
- Work collaboratively with key stakeholders and community members to develop a culturally informed advocacy and peer support model.
- Establish regular advocacy ‘drop-ins’ on wards and in the community, ensuring accessibility for Black service users.
- Signpost service users to culturally relevant community, inpatient, and online resources, as well as mainstream and specialist services.
- Liaise with, and when necessary, challenge NHS professionals, care teams, and local authorities to ensure due process and cultural competence in service delivery.
- To maintain a level of professionalism in all spaces always.
Role Expectations
- Maintain confidentiality, respect service users’ right to privacy, and ensure their dignity is always upheld.
- Keep accurate and timely records of advocacy and peer support work, providing regular verbal and written reports to the line manager.
- Attend team meetings, participate in one-to-one supervision, group supervision sessions, and complete mandatory training in peer support and other job-related areas.
- Raise safeguarding concerns following organisational policies and procedures.
GENERAL
- To attend and participate in meetings held by the CAPSA team and other bodies as required.
- To maintain records of hours worked and to complete accurate expense returns.
- To foster and develop an equality and diversity approach within the role, in line with Black Thrive’
- To promote the service through the distribution of publicity materials, liaising with statutory and voluntary services, and, where appropriate, through the media and presentations to local groups within the agreed company policies.
- To promote the role of advocates both within the Living Well Network Alliance (LWNA) and externally.
- To work well as part of the team in a way that promotes inclusivity and respect in a supportive environment.
- The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Qualities Required
Each quality is marked as either E (Essential) or D (Desirable).
Experience (E/D)
- Understanding and/or experience of mental health legislation and the Mental Health journey process in numerous settings – E
- Lived experience of racism or discrimination in wider society and in the provision of mental health services – E
- Experience of identifying and meeting the needs of individual people – E
- Experience and ability to develop and maintain relationships with various stakeholders – E
- A commitment to working in an anti-racist and anti-oppressive way – E
- Confidence in challenging stigma and discrimination within structural settings – E
- Experience of working in an advocacy or healthcare setting – D
Knowledge and Skills (E/D)
- Understanding and knowledge of assessment of needs – E
- Excellent interpersonal skills and ability to work with people from a variety of backgrounds and experiences – E
- Excellent communication skills, both written and oral, including via telephone, in person, over video link, and through presentations, demonstrating confidence and assertiveness – E
- Emotional resilience and the ability to cope with sometimes challenging people and environments – E
- Ability to work flexibly to meet varying demands on the service – E
- Good organisational skills, including timekeeping and ability to travel to different locations – E
- Excellent computer literacy and a good working knowledge of Microsoft Office – E
- An understanding and awareness of The Equality Act 2010 – E
- Ability to act calmly and respond professionally to distress, disturbance, and unpredictability – E
- Ability to work independently on own initiative and prioritise workload while working as part of a team – E
- Commitment to learning through work-based learning and mandatory training – E
- Knowledge of mental health legislation such as MHA 1983/2007, MCA 2017 – D
- Understanding of the specific role, purpose, and responsibilities of an Independent Mental Health Advocate – D
- Knowledge and/or awareness of safeguarding issues – D
- An additional language (e.g., Portuguese, French, etc.) – D
- Qualifications in Peer Support / Advocacy – D
We welcome applications specifically from Black people of African and Caribbean heritage, as the statutory requirement of the Equality Act 2010, Advance Equality in Mental Health 2020 and Parent Carer Race Equality Framework 2020, in order to address the importance of Black employee safety. These posts are therefore restricted to Black applicants under the Equality Act 2010, Schedule 9 and Part 1.
An enhanced Disclosure and Barring Service (DBS) check will be required. Still, we will treat applicants with a criminal record fairly and not unreasonably discriminate because of a conviction or other information revealed.
Please make sure you download a copy of our vacancy for reference.
You should provide a CV and a cover letter (no more than two A4 pages) outlining your suitability for the post, including the relevant experience, knowledge and skills.
Application deadline is is Friday 14th November 2025 by 12pm
The interview will comprise of two stages.
1. An assessment will be given on the day of your interview to be completed before your verbal interview.
2. A verbal interview will be conducted in person with a panel of 3 people,
Interviews will take place during week commencing 8th December 2025 and will take place in person at Black Thrive’s offices.
Non Charity Employer
21 - 50
We exist to change the odds stacked against Black people by embedding race equity into systemic change so that thriving is the norm not the exception
The client requests no contact from agencies or media sales.
Thank you!
Gaddum provides therapeutic support within the CYP Bereavement Therapy Service and the Complex Care Therapy Service across Greater Manchester. Our CYP Bereavement Therapy Service is delivered across Manchester and Salford. Our Complex Care Service is delivered across Salford, Rochdale and Stockport. Our Kentown Support Service will be delivered across Greater Manchester.
Role Purpose:
Working as part of the Gaddum CYP Bereavement Therapy and Complex Care Team, your role will be to provide effective and efficient administrative support to ensure the smooth running of Gaddum’s therapy services. You will be responsible for ensuring that all administration tasks are completed with a high level of accuracy and in accordance with relevant policies and procedures.
You will demonstrate appropriate professionalism and empathy towards clients both face to face and over the phone. A keen eye for detail, excellent organisational skills, and the ability to multi-task and effectively prioritise is key to the success of this role.
Main Duties and Responsibilities:
· Processing referrals: adding them to our database as well as our waitlist spreadsheet, sending out therapy agreement emails to gain consent from families, communicating with referrers/other professionals where needed
· Screening referrals: for any unsuitable or high-risk cases, identifying those 16+ to help us build list for trainees
· Completing follow ups where needed - such as awaiting carer response to agreement/consent email, or we are waiting to hear back about something
· Responding to queries from professionals or service users
· Monitoring email boxes and supporting to monitor waitlist
· Completing IA’s with families who are due to start therapy
· Assisting with therapy bookings where needed (may be contacting schools or community venues on behalf of therapists)
· Liaising with professionals and assisting with onward referrals
· Keeping records up to date
· Communicating cancellations/scheduling changes to therapists or clients or both
· Support therapists with collecting feedback from parents/carers
· Attend team meetings, assisting with minutes where possible, helping to share information with the team
· Support with onboarding of new staff/volunteers/trainees, including support for CRM training and access
· Signposting for other services
· Communicate referral decisions to clients and healthcare professionals in line with procedures.
· SilverCloud supporter
· Assisting with data gathering for reporting if needed
· MHSDS submissions
All staff are expected to work within all Gaddum policies and procedures. This role is subject to Basic DBS check.
Registered Charity
51 - 100
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a Facilities and Compliance Co-ordinator to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
The Facilities Team is responsible for ensuring that our residents have a safe and well maintained living environment and that Your Place meets regulatory compliance standards as a Registered Provider.
The Facilities and Compliance Co-ordinator will be working closely with the Facilities Manager and team, co-ordinating technical support, including day to day repairs, planned and cyclical maintenance, health and safety compliance, facilities management, environmental management, and the administration of business continuity arrangements.
This post will involve working closely with contractors, consultants, and senior colleagues
Salary: £28,712 - £32,240 per annum
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London
Other responsibilities include
- Co-ordinating day to day maintenance, planned and cyclical/housekeeping administration, reporting and job allocation via iCompleat finance software, Salesforce & Pyramid maintenance databases.
- Checking specifications, quotes, and working with contractors on job pricing.
- Raising of Purchase Orders, tracking through to job completion
- Checking all compliance documentation Is In place eg. Risk Assessment and Method Statements and any Permits to Work
- Uploading job sheets, and all related documentation Including invoices and certification
- Overseeing a contractor’s diary and ensuring all regular checks are carried out.
- Ensure H&S policies are up to date and liaise with relevant consultants on reviews, and ensuring new starters have H&S information and guidelines.
- Developing and maintaining comprehensive compliance recording data base to ensure that we meet and evidence regulatory responsibilities.
- Monitor and track through to completion health and safety issues from the daily building Inspections
- Working with the Facilities Manager and Senior Maintenance Officer to participate in Contractor and or building audits.
- Working with the Facilities Manager and Accounts Team to review Facilities management accounts on a monthly basis to ensure all expenditure is accurately recorded.
- Working closely with Facilities Manager, Impact Specialist and Head of Compliance to co-ordinate day to day management of compliance activities including monitoring of compliance, running reports, identifying non-compliance, proactively manage any potential non-compliance, data entry, maintaining property information, data quality updates, providing supporting documentation for reports, KPIs, etc.
- To ensure Facilities' KPIs are kept up to date and reported to SMT and Premises Sub-Committee in line with internal reporting timetable
About you
Experience
- Facilities / Maintenance and or property management background.
- 1 years experience in compliance administration is a must
- Experience of managing health and safety in the workplace would be an advantage.
- Experience of delivering Facilities related training, including site induction an advantage.
- Experience of working within a soft and hard Maintenance services environment.
- Experience of tendering maintenance and Facilities contracts.
Skills & Knowledge
- Excellent analytical skills
- Working knowledge of Social Housing Regulatory for building management and maintenance.
- Working knowledge of UK fire, health and safety regulations.
- Working knowledge of UK health and safety workplace regulations.
- Good working knowledge of Microsoft Word, Excel, Outlook and Teams.
- Working knowledge of Building Management database systems
Abilities
- Demonstrate a positive, flexible approach to team working.
- Ability to communicate with residents and colleagues effectively.
- Ability to provide customer focussed and responsive services.
- Ability to organise and prioritise own workload with minimum supervision.
- Ability to understand and meet the needs of customers to ensure excellent customer service.
- Ability to understand community issues as well as current housing issues.
- Ability to communicate and work effectively with other agencies
- Ability to prepare and present information concisely and clearly and adapt communication for a range of audiences, including the ability to influence, negotiate and persuade.
Personal qualities
- Willingness to work flexible hours to meet the needs of the service
- Patient and pro-active
- Demonstrate a positive attitude towards your own development including embracing the personal development review process
- Commitment to the values of diversity and inclusion
- Demonstrate a positive attitude and ability to look for solutions and opportunities in a changing environment
Desirable criteria
- Facilities or Housing qualification or similar, or willing to undertake these qualifications
- Full UK driving license
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.
Registered Charity
51 - 100
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Thank you!
Location: Remote with travel across the UK.
About the role
It’s an exciting and important time for our charity as we work to help more people out of homelessness and poverty as part of an ambitious strategy.
The newly created role of Federation Development Lead will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.
The principal responsibility will be to support our ambition to become a best practice national body, responsible for leading on and supporting the development of key projects within Emmaus UK and the wider federation.
This will include providing leadership to support Emmaus communities across the UK to prepare and respond to the introduction of the Supported Housing (Regulatory Oversight) Act, you will require an understanding and commitment to best practice and legislative requirements related to the provision of supported housing, with the ability to translate regulatory requirements into user friendly support, training, guidance and policies and procedures
The role will also provide a critical role in the implementation and delivery of Emmaus UK’s ambitious plans to seek registration as a provider of social housing. You will provide the project management and technical skills required to support the successful delivery of the application process, ensuring that risk and regulatory requirements are considered and acted upon at each stage, maintaining strong communication with key stakeholders externally and across the federation.
As the Federation Development Lead, you will have the opportunity to make a significant impact on the growth and development of the Emmaus movement within the UK, contributing to a culture of continuous improvement, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of developed initiatives.
Working with the Director of Partnerships and Federation Development and wider Senior Leadership Team, the role will be central to the delivery of strategic objectives related to the development of the movement.
About Emmaus UK
We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work in a social enterprise and a sense of belonging.
There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness.
How To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us. The email address is in the Application Pack by 12pm on Monday 10th November 2025.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Thursday 20th November 2025.
If you would like to arrange an informal discussion about the role, please email us. Email address can be found in the Application Pack.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Pause works to improve the lives of women who have had – or are at risk of having – more than one child removed from their care, and the services and systems that affect them. We want to make sure that women who experience or are at risk of the removal of children into care are given the best possible support so that it never happens more than once.
Through an intense programme of support, it aims to break this cycle and give women the opportunity to reflect, tackle destructive patterns of behaviour and to develop new skills and responses that can help them create a more positive future. In doing so, we aim to prevent the damaging consequences of thousands more children being taken into care.
We’re looking for an experienced practitioner who will work directly with women across South Gloucestershire, as part of the North Somerset/South Gloucestershire Pause team. To succeed in this role, you will bring passion, resilience, and professional insight to support women working with Pause to make the changes that they choose that make a difference in their lives.
As a Pause Practitioner, you will be responsible for implementing a range of interventions and support measures as part of an integrated package of health, therapeutic and social support. Pause is specifically designed to address the complex needs of women, through intensive support, to enable change in their lives, and ultimately reduce the numbers of children being removed into care. You will work systemically in delivering a relationship-based programme where frequency, tenacity and creativity are central.
Please see our full briefing pack for more information.
Please read the briefing document. In your cover letter, please refer to the person specification, and give us an example of your practice in the community where you have used tenacity and creativity to work with people with complex and intersecting needs. If you used a trauma-informed approach, please tell us what you did or what specific tools you used.
Your cover letter should be the equivalent of no more than 2 sides of A4.
Registered Charity
21 - 50
We work to improve the lives of women who have had more than one child removed from their care, and the services and systems that affect them.
The client requests no contact from agencies or media sales.
Thank you!
Senior Manager, Retention and Engagement
Contract type: Permanent, Full Time (35 Hours per week)
Location: London, UK.
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person
Salary: £48,867 – £51,439 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK—from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team.
About the role
As our Senior Marketing Manager - Retention & Engagement, you will strategically lead the team responsible for the £34 million existing supporter income stream and work closely with and the wider Supporter Marketing Team and teams across Communication and Fundraising to maximise Supporter Lifetime Value.
In this role, you will:
- Own and deliver the strategic priorities for Supporter Engagement and Retention, holding accountability for the £34 million income target and the maximisation of Supporter Lifetime Value.
- Provide direct line management to a team of five specialists, leading the strategic prioritisation and delivery of the entire retention portfolio (Appeals, HV, Email, Stewardship, Magazine).
- Lead the annual and long-term budget planning process, driving accurate forecasting and optimal resource allocation for the retention function.
- Design and champion the omnichannel Supporter Journey roadmap, ensuring a unified, personalised experience that strengthens supporter loyalty and engagement.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Retention Strategy & Income Accountability: Proven track record of managing a significant income stream from existing supporters, demonstrating success in reducing attrition and growing supporter lifetime value.
- Leadership & Budget Mastery: Experience in leading and managing a small, high-impact team of specialists, coupled with expertise in annual budget planning, forecasting, and reforecasting.
- Engagement & Digital Expertise: Deep expertise in developing and optimising complex supporter loyalty programmes and automating multi-channel journeys, including proficiency in email marketing.
- Collaboration & Influence: Exceptional interpersonal and influencing skills with the ability to build strong senior-level relationships and drive alignment across Fundraising and Communications teams.
Although not essential, we’d prefer you to have:
- Experience managing or overseeing Mid-Value Donor strategies within a mass-market context.
- Prior experience working in the Non-Profit or International Development Sector.
- A professional CIM/IDM Qualification (or equivalent).
Closing date: Applications close 12:00 PM UK time on 5th November.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Registered Charity
More than 1000
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Our Work
Support Through Sport CIO, based in Nottingham, delivers sport-based intervention, mentoring, and youth work programmes to thousands of disadvantaged young people, empowering them to develop pro-social behaviours and providing a lasting positive impact within underserved communities.
The organisation works to a Theory of Change which ultimately provides at-risk young people with protective factors, diverting them away from negative influences such as youth offending, ASB, violence, gang culture and knife crime. Through an innovative, youth-led approach, Support Through Sport harnesses the power of sport to empower disadvantaged youth and create safer communities, where young people can thrive.
We’re passionate about implementing real change within disadvantaged and underserved communities, providing young people with support, guidance and opportunities which enable every young person to achieve their full potential.
Role Overview
Support Through Sport CIO is seeking a highly motivated and organised individual to deliver our innovative School and Community Navigator programme throughout Nottingham and Nottinghamshire. The Senior School and Community Navigator will lead a team of three Navigators across four schools in Nottingham and Nottinghamshire. The role combines direct support to children and young people aged 10–17 with leadership and coordination responsibilities, ensuring delivery is of the highest standard and in line with Support Through Sport policies and project specifications.
Working closely with schools, families, and local agencies, the Senior Navigator will provide supervision and guidance to staff, build and maintain strong stakeholder relationships, and ensure effective safeguarding, monitoring, and reporting systems are in place. You will work with young people aged 10–17 in community settings, building trust-based relationships and providing early intervention to reduce risk factors linked to crime, violence, and exploitation.
The role combines youth work, mentoring, and community engagement, supporting young people to tackle challenges such as disengagement in education, substance use, poverty, discrimination, and school exclusion. You will act as an advocate for young people, bridging gaps with the wider community while promoting respect, empowerment, and positive life choices whilst working utilising a child-centred and collaborative approach.
At Support Through Sport, we use a range of creative approaches, including sport as a diversionary tool, to build brighter futures and create safer communities. Flexibility is essential, as sessions may take place during evenings and weekends, in addition to typical school hours. You will be required to work within the complex support system which often surround young people at-risk, to ensure a multi-agency approach to achieving the best possible outcomes for children and young people.
You will be supported to meet a benchmark of training and standards, including:
Basic Training
Health & Safety
Neurodiversity
EDI & Cultural Competence
Effective Communication
Resilience in Youth Work
Level 3 LA Safeguarding
GDPR & Data Protection
First Aid at Work
Enhanced DBS
Full Induction
Enhanced Training
Contextual Safeguarding
Operational Skills
Domestic Violence and Sexual Abuse
Health and Wellbeing
Key Information
Position: Senior Targeted Practitioner - School & Community Navigators
Reporting To: East Midlands Regional Manager
Hours: 37.5 hrs per week
Contract: Full Time, 6 month probationary period
Salary: £28,000 - £29,000 per annum, depending on skills and experience
Location: Nottingham & Nottinghamshire (Nottingham Office)
Transport: Car driver essential
Essential attributes include:
Experience working with children and young people (10–17 years) in school and community settings
Strong understanding of safeguarding and child protection, with experience responding to and escalating concerns
Proven experience supervising or leading staff or volunteers in a youth work, education, or community setting
Ability to build and maintain excellent relationships with schools, families and stakeholders
Strong knowledge of violence affecting young people, exploitation, and early intervention approaches
Experience of multi-agency working and attending safeguarding and strategy meetings
Ability to use case management systems and produce accurate reports and data
Excellent organisational, communication, and interpersonal skills
Commitment to equality, diversity, and inclusion in practice and leadership
Flexible working hours including evenings and school holidays
Full UK driving licence and ability to travel across Nottinghamshire
Desirable Attributes Include:
Qualification in youth work, education, or a related field (JNC strongly desired)
Experience of staff training, coaching, or professional development
Knowledge of local referral pathways and support services across Nottinghamshire
Experience working within schools or multi-school programmes
Training in conflict resolution, mental health first aid, or trauma-informed practice
Ability to work well both independently and as part of a team
Self-motivated with a positive attitude
Passionate about making a difference in the community
Strong youth engagement and relationship-building skills
Confident in delivering a range of sports and physical activities
Roles and Responsibilities
- Provide leadership, supervision, and day-to-day support to a team of School and Community Navigators, ensuring high-quality delivery across all schools and community settings.
- Support the training, professional development, and reflective practice of staff, encouraging continuous learning and consistency of approach.
- Deliver services to the highest standards, in line with specifications, funder requirements, and Support Through Sport policies and values.
- Lead delivery across four schools and identified community hubs, building and maintaining strong working relationships with senior leaders, pastoral staff, SEND teams, and wider support services.
- Develop and sustain effective multi-agency partnerships with schools, statutory services, and community organisations to ensure joined-up provision and pathways of support.
- Attend and contribute to regular meetings with schools, community stakeholders, and safeguarding partners, representing Support Through Sport professionally.
- Liaise with relevant agencies and take appropriate, timely action to safeguard children and young people, ensuring safeguarding remains at the heart of all practice.
- Ensure staff follow safeguarding policies and procedures, providing oversight, guidance, and follow-up where required, and escalating concerns appropriately.
- Support risk assessments, contextual safeguarding discussions, and contribute to case management at multi-agency meetings.
- Oversee the planning, coordination, and delivery of mentoring and outreach support within both school and community settings, ensuring flexibility and responsiveness to local needs.
- Monitor and record outcomes effectively using Upshot, case notes, and assessments to evidence impact and progression.
- Provide accurate data, case studies, and impact reporting for funders, stakeholders, and internal learning, contributing to continuous improvement.
- Deliver targeted 1:1 mentoring, small group sessions, and outreach with children and young people, supporting engagement, wellbeing, and positive life choices.
- Encourage participation in education, training, and community opportunities, advocating for pathways into positive progression.
- Act as an advocate for young people, ensuring their voices influence programme design and delivery, and that they feel heard, valued, and respected.
- Champion equality, diversity, and inclusion within delivery, ensuring support is tailored to meet the individual needs of all young people.
Benefits Include:
- Working alongside a very passionate team
- Enhanced DBS check provided
- Further development opportunities
- Sense of satisfaction
- Ongoing personal support
- Great team incentives
- Positive working environment
- Career Progression opportunities
- Competitive salary plus expenses
- No micro-management
- Training and CPD offers
Note
Please note that in order to apply for this role all candidates must hold the right to work in the UK, undergo an enhanced DBS check and provide 2 professional references. If these are not completed in a timely manner, your application maybe disqualified.
We look forward to receiving your application and hearing about how you can support us to build brighter futures for young people in Nottinghamshire!
Registered Charity
21 - 50
Support Through Sport is a registered charity which supports disadvantaged young people aged 8-18, through the power of sport and youth work combined.
The client requests no contact from agencies or media sales.
Thank you!
(Just 10 minutes from Bishop’s Stortford and Harlow)
Contract: Term-time only (Monday to Friday, 39 weeks per year)
Salary: £20,666 – £21,527 per annum (£12.85 – £13.39 per hour)
Do you want a role that celebrates both educational and personal development?
About St Elizabeth’s Centre
Nestled in 60 acres of peaceful countryside, St Elizabeth’s is a national charity that has supported children, young people, and adults with complex medical and learning needs for over 120 years. We provide a specialist School, Sixth Form, College, residential care, supported living and on-site health services.
Our mission is to help every person we support Live Life to the Full, and our values — aspirational, collaborative, joyful, and compassionate — are at the heart of everything we do.
Now, we’re looking for enthusiastic Teaching Assistants to join our warm and dedicated School team.
About the Role
Whether you’re just starting your journey in education or already experienced in SEN support, this is your chance to make a real and lasting difference in the lives of children with complex learning needs.
Working closely with teaching staff and therapists, you’ll play a key part in helping learners achieve their goals, gain confidence, and enjoy their school experience in a safe, inclusive, and encouraging environment.
What you’ll do:
- Support students 1:1 and in small groups with their learning, communication, and independence
- Assist in delivering creative, tailored lessons that meet individual needs and education plans.
- Promote a positive classroom environment that values diversity, respect, and emotional wellbeing.
- Provide personal care and administer medication when needed (with full training provided)
- Contribute to a team that celebrates progress and nurtures potential — every single day.
About You
You’re someone who’s calm, kind, patient — and genuinely passionate about helping others succeed. You don’t need formal education qualifications to apply, just the right attitude and a willingness to learn.
- Experience in an education or care setting is desirable but not essential.
- Confident communicator who can engage positively with children who have learning disabilities.
- Able to support with personal care when needed, always with dignity and respect.
- Strong team player with good ICT and organisational skills
- Ready to learn, grow and be part of something meaningful.
Why work for St Elizabeth’s?
You’ll join a supportive, inclusive environment where your work is valued, and your wellbeing is prioritised. We offer:
- Term-time only role – enjoy work-life balance with school holidays off.
- Supportive hours:
- Mon, Wed, Thurs: 8:30am – 4:00pm
- Tues: 8:30am – 5:00pm
- Fri: early finish at 3:45pm!
- Comprehensive training and development opportunities
- Recommend a Friend bonus of up to £500 (T&Cs apply)
- Free on-site parking and discounted meals in our on-site canteen
- Paid enhanced DBS.
- Beautiful countryside location
- Opportunities to grow within a multi-disciplinary team across school, college, care, and therapy.
How to Apply
Apply now by completing an application form and uploading your CV. Applications will be reviewed on a rolling basis — we recommend applying early, as we may close the advert once enough strong applications are received.
Please note: We are not located on a public transport route, so having access to transport is helpful.
Final salary offer is dependent on experience, qualifications, and the role level.
Inclusion & Safeguarding
At St Elizabeth’s, we embrace diversity and are committed to fostering an inclusive workplace. We are proud to be a Disability Confident Employer and recognised as an Investor in People.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All offers are subject to satisfactory references and an enhanced DBS check. Some roles may involve regulated activity, and applying while barred is a criminal offence.
Support learners. Grow futures. Find purpose.
Be part of something bigger at St Elizabeth’s.
#INDEDU
REF-224 313
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications, Engagement and Advocacy Manager
We are looking for a dynamic and experienced Communications, Engagement and Advocacy Manager to join our team. This is an exciting opportunity to play a key role in shaping the Trust’s voice, profile and influence across the road safety sector.
Position: Communications, Engagement and Advocacy Manager
Location: Home-based with regular UK travel, including to Manchester HQ
Salary: £50,000
Hours: Full Time (37.5 hours per week)
Contract: Permanent
Closing Date:Sunday 2nd November 2025. We reserve the right to close this vacancy early if we receive sufficient applications.
The Role
The Communications, Engagement and Advocacy Manager will lead the day-to-day delivery of the Trust’s communications, advocacy, and engagement work. You will help increase the Trust’s visibility, impact, and influence by delivering high-quality content, campaigns, events, and stakeholder engagement. This is a hands-on role requiring excellent communication, strategic awareness, and strong project management skills.
You will work closely with the Director of Communications and Engagement, colleagues across the organisation, and external partners to ensure our messaging is consistent, impactful and aligned with our 2025–2028 strategy.
Key Responsibilities
- Deliver high-quality communications across media, digital and print channels.
- Manage day-to-day media relations including reactive comment and proactive stories.
- Draft press releases, briefings, speeches and policy statements.
- Lead advocacy activity to advance the Trust’s policy and funding priorities.
- Monitor national policy developments in road safety, policing, transport and public health.
- Coordinate the Trust’s participation in events, forums and conferences.
- Produce engaging web, newsletter, social media and print content.
- Ensure brand consistency, accessibility and quality across all outputs.
- Administer supplier contracts (e.g. PR and dissemination partners).
- Collate KPIs and analytics for reporting to the Director.
About You
We are seeking a confident communicator and collaborator with a strong background in communications, advocacy, or public affairs. You’ll have excellent writing and editing skills, the ability to manage multiple projects and deadlines, and a proactive approach to building relationships and achieving results.
Essential Experience & Skills
- Excellent writing and editing skills across multiple formats (press, policy, digital).
- Significant experience in communications, public affairs or advocacy within charity, public, or policy settings.
- Proven media handling and stakeholder engagement experience.
- Strong organisational and project management skills.
- Ability to manage multiple priorities and work independently.
- Collaborative approach with excellent interpersonal skills.
Desirable
- Knowledge of road safety, public health, transport, or criminal justice policy.
- Experience working in a grant-giving, research-led or evidence-based organisation.
- Familiarity with media monitoring tools (e.g. Onclusive), CRM or stakeholder systems.
- Understanding of digital publishing and social media engagement.
- Membership of CIPR or similar professional body.
To Apply
Please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
We are the UK’s largest independent grant funder of road safety initiatives. Through innovation, partnership, and evidence-based practice, we fund projects that save lives and reduce harm on UK roads. Our new 2025–2028 strategy positions us as a visible, vocal and connected leader in the sector working with grantees, government, police and the public to achieve our vision of zero deaths and serious injuries on UK roads.
You may have experience in roles such as: Communications Manager, Advocacy Manager, Public Affairs Manager, Media and Engagement Lead, Campaigns Manager, Stakeholder Engagement Manager, Policy and Communications Officer, or PR and Media Relations Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Customer Care Agent
We are looking for 2 proactive and enthusiastic Customer Care Agents (one part-time 3 days per week and 1 full-time 5 days per week) to join our exceptional Supporter Care team.
Position: Customer Care Agent
Location: Milton Keynes – Hybrid (2 days per week in MK office)
Hours: Part time and Full-time
Contract: x 1 Permanent – Full Time - 36.5 hours per week, x 1 Permanent – Part Time - 22.5 hours per week
Salary: £25,080 pro rata, per annum plus good range of benefits
Closing Date: November 5, 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified
Interview Date: Interviews: 11th November 2025
About the Role
This role delivers high quality customer service to World Vision supporters, and especially child sponsors. The successful candidate will use their excellent communication skills and proactivity to handle all support queries using all channels including telephone, email and post using the highest standards of customer service.
Key Responsibilities
· Create and maintain accurate supporter records in line with all relevant regulations including those relating to data protection, child protection and safeguarding¬¬.
· Effectively resolve complaints from supporters within agreed SLA’s, in a way that maintains their support of World Vision.
· Carry out outbound calls to supporters to encourage them to maintain and increase their support & Sponsorship. Ensuring retention KPI’s are achieved, and cancellations are minimised.
About You
This role IS for you if…
· You are a strong communicator, both on the phone and in writing
· You remain calm and empathetic when handling challenging or emotional conversations
· You enjoy speaking with people from all backgrounds and building positive connections
· You work well in a team and are motivated by shared goals
As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Inspired by our Christian faith, we serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries.
In addition to the salary offered, we offer:
· A flexible and supportive working culture
· Pension scheme (with employer contributions)
· Generous holiday allowance
· Free parking (Milton Keynes office)
· Opportunities for faith-based gatherings, prayer, and devotionals
· A welcoming, purpose-driven team who are passionate about making a difference
About the Organisation
World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.
An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
You may also have experience in areas such Customer Care, Customer Support, Customer Service, Customer Agent, Supporter Care, Supporter Engagement, Customer Liaison, Helpdesk, Helpdesk Agent.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Young People Support Worker (Floating)
We have a new role available for a Young People Support Worker to work with vulnerable people across the seven West London Boroughs to support them maintaining tenancies after time experiencing homelessness.
Position: Young People Support Worker (Floating)
Location: West London Area
Contract: Permanent
Hours: Full Time (37.5hrs)
Salary: £27,636 Per Annum (ILW) Plus Pension and Other Benefits
Closing Date: Monday 3rd November, 2025
About the Role
As a Floating Support Worker, you will work with individuals who have experienced homelessness to help them maintain their accommodation and improve their quality of life. Supporting people across the seven West London boroughs, you’ll provide tailored, person-centred support that empowers people to live more independently.
Key responsibilities include:
• Assessing clients and creating support plans focused on housing stability, life skills, work, learning and wellbeing
• Delivering practical support and life-skills training to help people sustain their accommodation
• Providing advice, advocacy and signposting to relevant agencies and services
• Maintaining accurate records and contributing to team and case management meetings
• Building strong partnerships with local authorities, outreach teams and support agencies to achieve the best outcomes for service users
About You
You’ll be committed to supporting vulnerable people to build their confidence and independence. You’ll also bring:
• Experience supporting people with complex needs such as mental health issues, substance use, domestic abuse or offending behaviour
• Knowledge of housing and benefits systems, and an understanding of the criminal justice system
• The ability to work independently and use sound judgement while being a strong team player
• A good understanding of safeguarding and professional boundaries
• IT literacy including the ability to use reporting systems and data capture tools
• A commitment to equality, diversity and inclusion in all aspects of your work
• Flexibility to travel and attend meetings or appointments as needed
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles
• 26 days annual leave rising to 30 after five years of service
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation
The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Senior Videographer & Video Editor will lead the creation and management of engaging video content across multiple channels, including social media, fundraising campaigns, and branded content. This role requires strong storytelling, production, and editing skills to develop impactful content that resonates with diverse audiences and drives engagement.
About the Role:
- Shape and oversee the visual tone and identity of Muslim Aid’s video output.
- Work closely with senior management, fundraising, and programme teams to identify stories, campaigns, and opportunities for impactful video.
- Storyboard and record video content including needs assessments, thematical impact stories, staff/donor deployments, and fundraising challenges.
- Collaborate with Marketing and Fundraising teams to develop video strategies aligned with business goals.
- Support the day-to-day running of the video editing team, providing mentoring and technical guidance.
- Ensure all content is high-quality, audience-appropriate, and delivered at pace.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role
To be successful in this role, you will need:
- Proven experience as a videographer and video editor, ideally in a marketing or non-profit environment.
- Experience managing or mentoring junior editors or freelancers.
- Strong understanding of digital platforms, especially social media, and how to optimise video for each.
- Strong skills in video production, editing, and storytelling.
- Excellent time management with the ability to handle multiple projects and meet deadlines.
- Strong stakeholder management and interpersonal skills.
Why you should apply:
Join Muslim Aid as a Senior Videographer & Editor and bring powerful stories to life through engaging video content. You’ll lead on creating compelling visuals for our campaigns and digital platforms, inspiring action and strengthening our connection with supporters. If you’re passionate about storytelling and using your creativity to make a real difference, apply now and help us tell stories that make a lasting impact.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DPP is recruiting a Fundraising Manager to lead on major donor and regular giving, as well as organise events. This is a new role within our team and would be well-suited to a fundraiser that is looking for a new challenge and to bring their experience and ideas to a small, passionate team.
The client requests no contact from agencies or media sales.
Thank you!
Mental Health and Wellbeing Manager
We are seeking a passionate mental health professional to lead and inspire wellbeing initiatives for those at risk of homelessness in London.
Position: Mental Health and Wellbeing Manager
Salary: £37,880 (ILW) Per Annum Plus Pension & Other Benefits
Location: London
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing Date: Sunday 2nd November
Interview date: 7th November 2025
About the Role
In this pivotal role, you’ll lead the development of creative and innovative mental health and wellbeing initiatives across London services. You’ll focus on promoting positive coping strategies, embedding trauma-informed practice and ensuring psychologically informed environments for staff, volunteers and clients.
You’ll oversee coordination of mental health and substance misuse work, deliver workshops and reflective practice training, and provide practical advice and guidance to frontline staff. You’ll also build strong partnerships with statutory and community mental health services, ensuring timely access to support for those who need it most.
Key Responsibilities
- Lead and deliver initiatives that support positive mental health and wellbeing
- Embed trauma-informed practice and psychologically informed environments
- Supervise the Mental Health and Substance Misuse Coordinator
- Train and advise staff in supporting people with complex mental health needs
- Deliver workshops, training and reflective practice sessions
- Build and maintain strong external partnerships
- Ensure policies and resources are up to date and accessible
- Monitor and report on outcomes to funders and senior management
- Manage expenditure within budget and maintain accurate records
- Uphold safeguarding, quality assurance and data protection standards
About You
This is a strategic, empowering role suited to someone with a deep commitment to mental health and social impact. You’ll bring a strong understanding of the intersection between homelessness and mental health, as well as experience supporting individuals with complex needs.
To succeed, you will have:
- A strong understanding of the challenges faced by people experiencing homelessness and mental health issues
- A background in mental health, counselling, psychology, social work or a related field
- Proven experience supporting people with complex needs
- Experience delivering training and embedding trauma-informed practice
- Strong safeguarding knowledge
- Experience managing staff or volunteers
- Good knowledge of statutory and community mental health networks
- Excellent communication and partnership-building skills
- A reflective, values-driven approach and commitment to making a difference
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Commitment to continued professional development with internal mentoring.
- Flexible working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 26 days annual leave rising to 30 after five years’ service.
- Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Financial wellbeing offering interest free loans and advances
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Cycle to Work scheme and interest-free season ticket loans.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- International Accident Cover – accidental death, permanent disability
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
A leading homelessness charity supporting vulnerable young people and adults across the UK. The charity’s mission is to prevent homelessness, increase resilience, and promote opportunities through housing and support services. Grounded in Vincentian values, which focus on the potential of people and a commitment to action, inclusion and dignity.
As part of the team, you’ll receive full induction, training in the Endeavour model, and ongoing supervision and reflective practice support.
An enhanced DBS check will be required for this role.
Other roles you may have experience of could include: Mental Health Lead, Wellbeing Manager, Psychological Wellbeing Practitioner, Counsellor, Clinical Support Lead, Recovery Worker, Mental Health Coordinator, Mental Health Project Manager, Health and Wellbeing Officer, Trauma-Informed Practitioner. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse?
The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.
Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.
We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls.
Key Responsibilities
To develop and deliver family support and play sessions to children, young people and their mothers in refuge and the community. To provide this service in Urdu where required so that the service is more accessible to them and we are better able to meet the needs of the family. To lead on domestic violence awareness raising sessions with children/young people and professionals
BSWA provides safe secure accommodation to some of the most vulnerable women and children therefore in order to ensure we provide maximum support and safety it is essential that our service is available to them 24/7. We do this through operating an on-site rota that covers weekends, evenings and bank holidays as well as a 24 hour call out system.
Experience Required
Experience of working within a children and family setting with women and children affected by domestic violence
Experience ofassessing and working to meet children’s needs in a holistic way
Experience ofdeveloping and maintaining effective working relationships with external agencies
Experience ofdelivering play activities for children
Experience ofdelivering training and awareness sessions
Experience ofworking within safeguarding guidelines and legislation to protect and promote the well-being of children and vulnerable adults
Benefits
-
31 days annual leave (excluding bank holidays)
-
Up to 6% matched pension contribution
-
Free access to Employee Assistance Programme
-
Life Assurance scheme while in employment (a lump sum of 4 times salary)
-
Cycle to Work scheme
-
Health Cash Plan scheme available to all employees from day one
-
Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy
BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team
These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.
The closing date for receipt of completed applications is at 12 noon on 6th November 2025. Interviews will take place in the weeks commencing 17th November 2025
