Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Job Title: Independent Domestic Violence Advocate
Location: Warwickshire
Salary: £26,701.36per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence.
We are looking for a skilled, values driven IDVA who is committed to challenging inequality, reducing harm, and improving safety for adults and children affected by domestic abuse. You will bring relevant professional experience, strong skills in assessment, engagement, safety planning and communication, and the ability to work safely in complex and high risk situations. We are seeking people who can hold clear boundaries and accountability while offering empathy, curiosity and respect. You will work in a trauma informed, survivor centred and strengths based way, recognising each survivor as the expert in their own life. You will understand how gendered power, oppression and structural barriers shape survivors’ experiences, and you will be confident applying these principles in your practice.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in our local Warwickshire domestic abuse helpline, on a rota basis. This requires covering a later shift from 12:30 – 20:30, approximately twice per month.
Closing Date: 09:00am 24 August 2026
Interview Date: 2 September 2026
The client requests no contact from agencies or media sales.
At London City Mission we are passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches.
Bridge House is a new Christian community-based homelessness prevention project that bridges the gap between being at risk of eviction and long-term stable housing.It works, particularly with men from displaced backgrounds providing short-term accommodation and holistic support in partnership with local churches for up to 10 men who are at risk of homelessness.
Through practical, emotional,spiritual, and community-based support, Bridge House helps residents build stability and transition successfully into independent living and integrate into life in the UK.
We are looking for a full-time Project Leader to lead this exciting new ministry at Bridge House.
About You:
You are passionate about working with marginalised people and providing the support required to enable genuine lifestyle change.
You are passionate about partnership with Churches and sharing the love of Jesus with all those we work with.
You have excellent communication and interpersonal skills, whilst being able to work on your own initiative, think creatively and act with the utmost integrity.
About the Role:
Project Leader – Bridge House
You will work as part of a mission team toconfidentlylead and developBridge Housesupportedhousingproject.
You will manage the Bridge House support team to develop individual client led support plans for each resident and in providing one to one support for those individuals, always maintaining a high standard of care while also taking on a caseload of residents to support yourself.
You will maintain an atmosphere where positive change and growth is encouraged and a place where tenants can take positive steps that will enable them to move on and lead independent and responsible lives.
You will share the love of Christ and take opportunities for sharing the gospel with the guests
You will assess prospective residents’ suitability to the project.
Salary: £37,720 plus benefits
Location: Bridge House, London Bridge
WorkingHours:Full-time (40 hours inclusive of lunch breaks)
Contract: Fixed-Term - 24 months
There is an occupational requirement that the person appointed be an evangelical Christian.
We welcome applications from people of all backgrounds. We recognise that men are currently underrepresented within this ministryproject and, as part of our commitment to building a diverse team, we particularly encourage applications from men. Appointments will be made on merit.
Closing date for applications: Thursday 13th August 2026 at 12noon
TO APPLY
Please take care to read the guidance notes on the application form before completing.
Interviews will be held on Monday 24th August 2026.
The client requests no contact from agencies or media sales.
York Travellers Trust (YTT) is seeking an inspiring, values-led Chief Executive to
lead our organisation through its next stage of development.
We work alongside the vibrant and resourceful Gypsy and Traveller communities of York and the surrounding area. We challenge discrimination and inequality, increase opportunities and life chances, and build bridges that promote understanding and community cohesion.
As Chief Executive, you will provide strategic leadership and hold overall responsibility for YTT’s performance, financial sustainability, governance, safeguarding and organisational development.
Working closely with our Board, staff and community members, you will:
shape and deliver YTT’s strategic direction;
strengthen our financial sustainability and develop new income opportunities;
ensure our services remain effective, safe and responsive;
build influential relationships with communities, funders, partners and
policymakers;
champion the rights, needs and aspirations of Gypsy and Traveller
communities; and
embed sociocratic and democratic ways of working so that community voices
genuinely shape our decisions.
We are looking for an experienced senior leader with a strong commitment to equality, social justice and community empowerment. You will have experience of leading in a charity, community organisation, public service or another values-led environment.
You will understand the strengths, needs and systemic barriers experienced by Gypsy and Traveller communities, gained through direct work with these communities or substantial experience alongside other marginalised groups.
You will combine strategic thinking with a collaborative, authentic and hands-on leadership style. You will also bring experience of managing people, working with a Board, overseeing finances, securing income and representing an organisation externally.
This is a rare opportunity to lead a trusted community organisation at an important point in its development. If you share our ambition for an inclusive, community-led and sustainable future, we would be delighted to hear from you.
The job description sets out the skills and experience we are looking for, but we know
that the right person may not tick every box. If you are passionate about our mission and bring significant relevant experience and the capacity to develop into the role, we would love to hear from you.
We are open to applications from people wishing to job share or looking for less than full-time hours; if this applies then let us know in your application.
Please send us:
• your CV; and
• a supporting statement of no more than two pages explaining your interest in the role and how your experience meets the person specification.
We want our recruitment process to be accessible and recognise that a written application may not be the best way for everyone to demonstrate their suitability. As a reasonable adjustment, we can accept the information requested in an alternative format, such as an audio or video recording, or arrange another suitable way for you to apply.
Get in touch if you would like to have an informal chat about the role, discuss an alternative application method or any other reasonable adjustments. Closing date is 6 September 2026.
Reducing the Risk is an Oxfordshire-based charity with a growing regional and national reputation for delivering high-quality, victim-centred domestic abuse services. Established in 2007, we empower communities, train multi-agency professionals, and provide critical Independent Domestic Violence Advisor (IDVA) services to ensure the safety and wellbeing of adults and children at risk.
We are now looking for an exceptional, values-driven leader to build on these strong foundations and guide us through our next exciting phase of growth and innovation.
The Role
As our next Chief Executive Officer, you will work closely with an ambitious Board of Trustees to shape and deliver the charity’s strategic plan. Inheriting a highly skilled, dedicated team of practitioners and a network of over 1,800 Domestic Abuse Champions, you will balance compassionate strategic vision with sound operational and financial leadership.
Key Responsibilities
Strategic Leadership: Develop and execute the charity's strategic plan, driving innovation and service development across our local and national footprint.
Income & Sustainability: Diversify income streams beyond traditional grants, growing our accredited training and consultancy services into sustainable earned revenue.
Partnership & Influence: Act as the principal public voice for the charity, building high-impact relationships with statutory, corporate, and voluntary sector partners.
People & Culture: Foster an inclusive, high-performing, and trauma-informed workplace culture that prioritises staff wellbeing.
Governance & Compliance: Oversee robust risk management, safeguarding frameworks, and regulatory compliance alongside the Board.
Who We Are Looking For
You are a credible, resilient senior leader with a proven track record in the charity, public, or social impact sectors. While a background in the domestic abuse sector is highly valued, what matters most is your ability to navigate complex funding environments, secure multi-source income, and champion victim-centred practices. You are a collaborative relationship-builder who combines commercial awareness with genuine empathy and integrity.
How to Apply
To apply, please submit your up-to-date CV alongside a covering letter explaining how your experience meets the job description and person specification.
Application Deadline: Midday, 14th August
Shortlisting: 19th August
Interviews: 26th August (In-person at our Oxford office)
Dedicated to the safety of adults and children at risk of domestic abuse and to the empowerment of the professionals and volunteers who support them.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Communications Manager provides operational leadership for CLAPA's communications delivery, ensuring communications and marketing activity is effectively planned, prioritised and delivered in support of the charity's strategic objectives.
Reporting to the Head of Communications and Marketing, the postholder is responsible for translating the communications strategy into coordinated day-to-day delivery. They will oversee the planning, scheduling and operational management of communications activity across the organisation, ensuring work is appropriately prioritised, resources are allocated effectively and projects are delivered to a consistently high standard.
The role directly manages CLAPA's Communications Officers, embedding effective planning, briefing and workflow processes that enable the team to deliver proactive, creative and high-quality communications.
Acting as the primary operational lead for communications delivery, the postholder will ensure colleagues across CLAPA receive responsive, well-planned communications support while maintaining clear priorities and protecting the team's capacity to deliver its best work.
If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.
Thank you for your interest in working at CLAPA.
In your cover letter please ensure that you detail your skills, knowledge and experience & how they relate to this role. Refer to the Job Description & Person Specification, giving examples from work, education, volunteering or personal experience where relevant. Please ensure that the information you give is relevant to the advertised post. Experience gained outside the UK is also relevant.
From diagnosis to adulthood. For a lifetime with cleft – we're here for the journey.



The client requests no contact from agencies or media sales.
A little bit about the role
Location:Hybrid. If you are based in London you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. Please note that travel to the London office is at your own expense.
Contract: Full time, permanent
Salary: £47,906 (£51,411 inclusive of London office allowance) plus competitive pension
Please note that this role will be closing on Wednesday 19 August at 9am.
We are looking for an account management, or workforce development professional that will consistently deliver on sales targets for our programmes and develop and maintain strong relationships with our partners for high satisfaction rates.
You will be part of a high performing Partnerships and Placements team that builds and maintains partnerships with local authorities (LAs) and children’s trusts nationally, in order to develop and support 600+ Fellows (alumni) annually through our key programmes. This is directly linked to achieving Frontline’s organisational objective of having 4,000 impactful Fellows by 2025, who will create social change for children without a safe or stable home
We are looking for someone with:
Please see the job pack for a full list of responsibilities.
A little bit about you
We are looking for someone with a strong background in sales and account management, who consistently delivers against targets and forecasts with confidence. You will bring a natural ability to build trust with senior partners, balancing their needs alongside those of colleagues across the organisation. You will be a clear, persuasive communicator, skilled at writing proposals and leading pitches that land well with different audiences. Above all, you will be dependable and proactive, helping to build a high-performing culture through strong collaboration and sound judgement under pressure.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
This role may be eligible for sponsorship.
For further information about this role, please contact Joanne Ormston, Principal Partnerships Lead (please see the job pack for contact details).
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service as an IDVA Team Leader, helping to shape and embed an innovative service supporting families affected by domestic abuse across the city.
This is a unique opportunity to play a key role in establishing a new city-wide service from the very beginning. Working within Birmingham's Family Hubs, IDVA Team Leaders will combine specialist domestic abuse expertise with leadership responsibility, supporting the safe and effective delivery of services for non-abusive parents and their children who have experienced domestic abuse.
As a Team Leader, you will work closely with the Operations Manager to support the mobilisation, development and ongoing success of the service. You will provide day-to-day leadership, support and guidance to a team of Family IDVAs, helping to create a positive, high-performing and learning-focused culture.
This permanent, full-time role is hybrid, with regular visibility required across Birmingham's 10 Family Hubs. You will lead a dedicated team of 5 Family IDVAs, ensuring the delivery of safe, high-quality and trauma-informed support to families affected by domestic abuse.
This role offers an excellent opportunity for an experienced IDVA looking to take the next step in their leadership journey, or for an existing senior practitioner who is passionate about developing others whilst continuing to make a direct difference to families affected by domestic abuse.
You will also play an important role in strengthening Birmingham's response to domestic abuse, supporting partnership working and helping to build professional confidence across Early Help, education, health and community settings.
Are you passionate about supporting families affected by domestic abuse, developing others and helping to build an outstanding new service from the ground up?
If so, we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
About the role
We are seeking a passionate and experienced IDVA Team Leader to join Birmingham's new Family IDVA Service. This is a full-time role, working 37.5 hours per week, and offers an exciting opportunity to play a key role in the delivery and development of an innovative city-wide service supporting parents aged 16+ and their children under 18 who are affected by domestic abuse.
Based within Birmingham's Family Hubs, the service will provide specialist, trauma-informed domestic abuse support to families at the earliest opportunity, helping to prevent escalation of harm and improve safety, resilience and wellbeing. The IDVA Team Leader will help ensure that families receive a flexible, whole-family response, with the voices and needs of both parents and children remaining central to assessment, safety planning and support.
In this role, you will provide leadership and day-to-day support to a team of Family IDVAs, helping to ensure the delivery of high-quality, safe and effective services. You will line manage a team of frontline practitioners, providing supervision, coaching, case guidance and performance support, while promoting a positive, confident and resilient team culture. You will also support the Operations Manager with the effective running and development of the service. This will include supporting case allocation, monitoring caseloads, undertaking case reviews and audits, ensuring accurate recording on case management systems, and contributing to performance reporting against service standards, contractual requirements and KPIs. You will use data, quality assurance and learning from practice to help identify trends, strengthen service delivery and support continuous improvement.
You will provide advice and guidance to colleagues around safeguarding, risk and case complexity, ensuring the service prioritises the safety, dignity and individual needs of families. Partnership working will be central to this role. You will work closely with Birmingham Children's Trust, Family Hubs, Early Help, education, health, community organisations and other statutory and voluntary sector partners to strengthen referral pathways, promote access to support and improve coordinated responses for families affected by domestic abuse. You will also contribute to the service's training and engagement offer, helping to build awareness and understanding of domestic abuse amongst professionals across Birmingham's family support system.
This is a rewarding opportunity for a skilled domestic abuse practitioner who is ready to step into a leadership role, or an experienced team leader who is passionate about developing others, improving practice and helping shape a new service that makes a meaningful difference for families across Birmingham.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Communications Co-ordinator plays an important role in helping MindOut communicate its impact, services, campaigns and community voice to a wide range of stakeholders. Working closely with the Charity Director, Heritage Project Manager, staff team, volunteers and external partners, the postholder will ensure MindOut's communications remain engaging, accessible, inclusive and reflective of LGBTQ+ lived experiences.
While supporting with our communications for the charity, the role has a particular focus on supporting communications for MindOut's National Lottery Heritage Fund project, Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health, helping to capture and share the stories, achievements and learning from the project while increasing engagement with LGBTQ communities, funders and supporters.
This opportunity would suit a creative and organised communications professional who enjoys producing content, managing digital platforms, engaging with audiences and supporting community-focused projects.
Role description
You will bring the skills, experience, creativity and confidence to support all aspects of MindOut's communications, marketing and public profile, helping to promote our services, campaigns, community engagement activities and heritage work.
Main Tasks
Communications & Content Creation
Develop and deliver engaging communications across MindOut's social media, website, newsletters and other communication channels.
Create accessible and inclusive content that reflects the diversity of LGBTQ+ communities.
Write articles, blogs, case studies, impact stories, promotional materials and project updates.
Support the development of a consistent organisational voice and communication style.
Gather and manage photographs, testimonials, quotes, video content and community stories, ensuring appropriate consent and permissions are obtained.
Social Media & Digital Engagement
Lead on the day-to-day management of MindOut's social media platforms.
Plan and schedule content using appropriate digital tools.
Monitor engagement, respond appropriately to enquiries and identify opportunities to increase reach and engagement.
Track performance and provide regular reports on communications activity and impact.
Keep up to date with relevant trends, campaigns and issues affecting LGBTQ+ communities and mental health.
Heritage Project Communications
Lead communications activity for Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health.
Promote project activities including oral history interviews, workshops, exhibitions, volunteer opportunities and public events.
Support the development and promotion of online heritage content and digital exhibitions.
Work alongside volunteers, participants and partners to showcase project outcomes and achievements.
Assist with gathering project evidence, feedback and impact stories required for funder reporting.
Events & Community Engagement
Support the promotion and delivery of community events, awareness campaigns and stakeholder engagement activities.
Produce event marketing materials and communications.
Coordinate communications before, during and after events.
Support relationships with community groups, partners, funders and stakeholders.
Website & Email Communications
Maintain and update website content.
Produce and distribute newsletters and email communications using appropriate digital platforms.
Support audience development and mailing list management in line with GDPR requirements.
Monitor website and email performance and identify opportunities for improvement.
Media & Public Relations
Draft press releases, media statements and promotional content.
Build relationships with local, regional and LGBTQ+ media contacts.
Support media opportunities that raise awareness of MindOut's work and impact.
Assist senior staff with communications relating to public campaigns and organisational announcements.
Administration & Monitoring
Maintain accurate communications records, image libraries and consent documentation.
Support monitoring and evaluation of communications activities.
Ensure compliance with GDPR, confidentiality and organisational policies.
Produce reports on communications activity for funders, management and trustees as required.
For full details and person specifciation please view attached job description.
Interviews to be held 26th & 27th August.
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Senior Communications Manager
Based: London (hybrid)
Contract: Full-time, permanent
Salary: £50,000–£60,000, dependent on proven experience and qualifications
Reporting to: CEO
Deadline: Please apply via the application form linked in this job posting by 6pm BST on 11 September 2026
About the role
The Environmental Justice Foundation (EJF) is seeking an experienced and creative communications professional to join our growing international team working to deliver conservation impact and protect the basic human right to a secure natural environment. Reporting to the CEO, you will oversee the implementation of EJF’s content and digital communications, ensuring our investigations and advocacy are presented with clarity and impact. This role manages colleagues in the communications team as well as working closely with campaigners, researchers, investigators, project leads and filmmakers across four continents.
You are a skilled writer and storyteller with a strong grasp of digital platforms and an understanding of what makes content compelling. You understand how to translate complex evidence and investigative findings into clear, engaging communications for diverse audiences.
We are looking for someone proactive, highly organised, and passionate about environmental justice. You will be comfortable working at pace, managing multiple projects simultaneously, and maintaining high editorial standards.
Key responsibilities
1. Content strategy and production
● With senior team members, support the development of a comprehensive comms strategy prioritising campaign outcomes across EJF’s strategically important nations and regions.
● Lead the development and delivery of compelling content across EJF’s communications channels, including reports, briefings, blogs, newsletters, and multimedia assets.
● Oversee the production of and quality-assure outputs, including op-eds, campaign updates, web copy, and supporter communications, ensuring consistent voice, accuracy, and impact.
● Work closely with the campaign and investigation teams from project inception to translate findings into engaging communications materials for a range of audiences.
● Ensure EJF’s editorial standards are met across all communications outputs.
● Maintain EJF’s style guide and communications templates, supporting colleagues across the organisation to communicate consistently and effectively.
● Maintain an editorial calendar that aligns content production with campaign milestones, report launches, and external events.
2. Digital communications and social media
● Oversee EJF’s social media channels, developing and publishing content that grows engagement, extends reach, and drives campaign impact.
● Manage EJF’s website content: commissioning and implementing updates, ensuring pages are current, accurate, and optimised for search.
● Use data and analytics to monitor performance across digital channels making evidence-led recommendations to improve our strategy.
● Monitor developments in digital communications and proactively identify new opportunities.
3. Campaign communications
● Work with campaign teams to maintain communications plans, ensuring messaging
is consistent, evidence-led, and tailored to relevant audiences to achieve intended impacts.
● Support the review and dissemination of campaign reports, policy briefings, and impact updates, maintaining EJF’s editorial standards across geographies and languages.
● When required, support the planning and delivery of campaign events, film screenings, and launches, including supporting external communications around
these moments.
4. Internal communications and team support
● Support effective internal communications within EJF, helping ensure that staff across the organisation are informed and connected.
● Work collaboratively to support strategic planning, team coordination, and reporting on comms outcomes.
● Provide communications guidance and capacity-building to colleagues across campaign and country teams.
● Manage comms colleagues to success, ensuring clarity in priorities and mentoring their abilities to deliver outcomes.
About EJF
EJF exists to protect the natural world and uphold our fundamental human right to a secure environment. We work at the frontlines of environmental injustice, alongside communities most affected by climate breakdown, biodiversity loss, and exploitation - transforming evidence into action, and injustice into lasting change.
EJF is a global non-profit driven by a powerful belief: that environmental protection and human rights are inseparable. Through courageous field investigations, rigorous research, and strategic international advocacy, we expose environmental crime, challenge impunity, and catalyse systemic reform. Our work delivers real-world impact, shaping policy, strengthening governance, protecting vital ecosystems and biodiversity, and defending those who risk their lives to safeguard them. Our campaigns span four deeply interconnected areas: oceans, climate, forests and wetlands, and the training, protection, and empowerment of environmental defenders and journalists.
EJF is an international organisation with a diverse team working across four continents, united by a shared ambition: to protect people by protecting the planet. We are bold, evidence-led, and impact-driven. We speak truth to power – and we build pathways to a fairer, more resilient future. Join Us.
Essential skills and experience
● Demonstrable commitment to EJF's vision, mission and values and a determination to change the world for the better.
● At least five years of professional experience in a communications role.
● An outstanding writer and editor in English, able to adapt style and tone for different audiences, formats, and platforms.
● Demonstrable experience leading and managing social media channels and digital content for an organisation, with a strong understanding of platform strategy and analytics.
● Experience producing a range of communications content, including reports, blogs, web copy, newsletters, and social media.
● Excellent project management skills: able to manage multiple deadlines simultaneously and coordinate input from colleagues across teams.
● Meticulous attention to detail and a commitment to factual accuracy.
● A collaborative and solutions-focused approach; comfortable working in a fast-paced, international environment.
Desirable skills and experience
● Experience working on environmental, human rights, or related issues.
● Team management - a proven ability to motivate colleagues to achieve.
● Familiarity with SEO, email marketing platforms, and web content management systems.
● Experience producing or commissioning multimedia content (video, photography, data visualisation).
● Proficiency in one or more additional languages relevant to EJF’s work.
● Experience supporting or coordinating communications across an international or multi-office organisation.
What we offer
● 22 days annual leave (plus public holidays), increasing with each year of service, plus additional paid leave between Christmas and New Year.
● Private healthcare package.
● Generous pension scheme, with employer contributions increasing over time.
● Hybrid working (3 days in the office).
● Cycle-to-work scheme.
● A supportive working environment, with genuine opportunities for professional development and career progression.
● The chance to play a meaningful role in an organisation delivering real-world impact for people and planet.
Application
To apply, please complete the application form linked in this job posting. This includes:
● Cover letter outlining your suitability and interest in the role (max 2 pages)
● CV (max 2 pages)
The deadline for applications is 18:00 BST on 11 September, 2026.
** We encourage early applications as we review on a rolling basis and may begin
interviewing shortlisted candidates ahead of the deadline.
We are committed to creating a diverse and inclusive environment. If you feel you would be
a good fit for this role but are unsure if you meet every single requirement, we strongly
encourage you to apply.
Only shortlisted candidates will be contacted. No other forms of communication or agencies
please.
You must hold the legal right to work in the UK.
The client requests no contact from agencies or media sales.
PURPOSE OF POSITION
This role will be responsible for developing and reviewing organisational standards of support in line with contractual and regulatory standards, leading on quality assurance, performance monitoring, and continuous improvement as well as supporting compliance and regulatory requirements.
To lead on the development of new models of support practice which are person centred and trauma informed, working closely with operational managers, frontline teams, and the Head of Compliance, the post-holder will ensure that services delivered to vulnerable adults are safe, effective, person-centred, compliant, and consistently achieving positive outcomes.
The role will provide strategic oversight of quality and performance data, lead on the interpretation and analysis of operational and compliance information, identify emerging risks and trends, and support leaders to implement improvements. The post-holder will also drive organisational learning, promote consistency in practice across services, and lead the development of a robust framework to capture and embed the resident voice in service delivery and improvement. Enabling residents to have a significant contribution in shaping services and contributing to an inclusive and safe community. In addition, this will support contributing to achieving the social housing consumer standard around transparency, influence and accountability.
RESPONSIBILITIES & ACCOUNTABILITIES
Quality Assurance and Performance Oversight
Lead the quality assurance function across support services
Review and analyse and interpret quarterly performance, identifying risks, trends, gaps, and areas of concern, as well as providing solutions
Provide comprehensive analysis and evidence-based recommendations to operational and senior management teams
Ensure quality standards are consistently applied across all services
Monitor service delivery against contractual, regulatory, and organisational standards
Produce high-quality reports identifying key findings, themes, risks, opportunities, and improvement actions to support strategic and dynamic problem solving, as well as continuous improvement
Maintain oversight of our Service Improvement Plan and monitor progress against agreed actions and outcomes
Data Analysis and Insight
Lead on the collection, interpretation, and deep analysis of operational, performance, quality, compliance, and outcome data
Translate datasets into meaningful insights to support informed decision-making
Identify emerging trends, performance risks, and opportunities for service enhancement
Produce executive summaries and reports for senior leadership teams and governance meetings
Use data to drive continuous improvement and demonstrate service impact
Development of Support Practice
Be responsible for developing person centred and trauma-informed practice standards for our support services
Contributing to creating a Psychologically Informed Environment across the organisation
Develop our reflective practice offer across all services
Lead on the development and implementation of an accredited programme of independent living skills activities for our residents
Impact and Performance Management/Reporting
To lead on impact and performance, providing leadership and line management to Impact Specialist
Lead and facilitate regular KPI and performance review meetings with Frontline Management and services
Challenge and support managers to understand performance outcomes and develop improvement plans
Track progress against agreed targets and improvement actions
Ensure accountability and ownership for quality and performance outcomes across services
To maintain up to date project management and reporting records
To write and present regular reports for senior management and external stakeholders/partners, on the development and progress of Quality Assurance.
To contribute to the updating of InForm to capture performance requirements
Practice Development and Workforce Support
Design and deliver workshops, quality forums, and learning sessions for frontline staff and managers
Promote consistency of practice across all services
Share learning from audits, complaints, incidents, safeguarding concerns, resident feedback, and performance reviews
Develop resources and tools to support high-quality, person-centred service delivery
Foster a culture of continuous learning, accountability, and quality improvement
Resident engagement and accountability
To lead on the development of a programme of resident engagement, empowerment and involvement, which targets resources to build strong, sustainable support services that engage proactively with local communities
Establish meaningful opportunities for residents to influence service design, delivery, and improvement through expression of voice, listening, connecting and motivating each other; promoting a culture of co-production
Develop methods for gathering, analysing, and responding to resident feedback
Ensure resident experiences and outcomes are reflected within quality assurance processes
Provide leadership and management of Resident Engagement Specialist
General
To attend internal meetings as and when necessary, for example Directorate, Management and Planning meetings
To undertake such other duties within the competence of the post holder which may be required from time to time.
Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.
Experience
Experience supporting rough sleepers and homeless people with complex needs, including mental health, substance use and physical health.
Experience developing and reviewing quality frameworks, audits, service standards, action plans and improvement processes.
Experience developing and implementing monitoring, evaluation and learning frameworks.
Understanding of safeguarding and MARAC processes.
Experience of reflecting critically upon own practice in order to improve the experience for service users
Skills, knowledge & Abilities
Strong organisational and project management skills, with confident use of Microsoft Office and digital recording, analysis and reporting systems.
Strong understanding of issues affecting rough sleepers and homeless people with complex needs, including barriers to accessing services, sustaining accommodation and engaging with support.
Strong analytical skills, able to interpret performance, safeguarding, complaints, incidents, outcomes and resident feedback data into clear recommendations.
Strong communication and facilitation skills, including leading workshops, learning sessions, reflective practice and quality forums.
Ability to produce clear reports, briefings and presentations for managers, senior leaders, commissioners, boards and governance forums.
Sound knowledge of safeguarding, risk assessment, confidentiality, information governance and professional boundaries when supporting vulnerable adults
Strong understanding of anti-discriminatory practice.
Good case-management recording skills, ideally with experience of InForm.
Personal qualities
Flexible and resilient
Patient and pro-active
Personable and energetic
Self-motivated
High attention to detail and accuracy
Commitment to the values of compassion, collaboration, inclusion and growth
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part of a team of Outreach and Project Workers pivotal to the delivery of an exciting new project focused on reaching women identified as at risk of homelessness and exploitation. The Luna Project supports women at risk of rough sleeping, homelessness and exploitation. Working across key areas of Enfield and Haringey you will, through a combination of nighttime outreach and daytime service provision, be critical to supporting a coordinated response across multiple agencies already engaged in this work.
You will undertake at least twice weekly nighttime outreach, support additional services and existing outreach provision and develop a daytime offer that meets the needs of women engaged through outreach and identified as at high risk of harm and homelessness.
You will have responsibility for a caseload of women identified through outreach, referral and presentation at ours and other services. You will provide advocacy, casework support and connection and referral into other agencies which can help them address their needs.
This is a fantastic opportunity to become part of a passionate, high performing team and support the development of a new service which is meeting identified gaps in local provision.
The client requests no contact from agencies or media sales.