Crm and data services senior officer jobs in south bank, greater london

CAAS is an amazing organisation, supporting ADHD and autistic individuals, their families, and the community around them.  We are in a great position, with stable funding, an experienced team of around 40 staff, and a new strategy that is inspiring and impactful.  We are looking for a kind and effective leader to join us as our next CEO, and keep CAAS thriving into the future. 

As CEO, you will have the confidence and the expertise to deliver on our vision of changing perceptions to reduce stigma and break down barriers, bringing strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline. You will have a passion for extending our reach and will demonstrate experience in delivering strategy, leading effective teams and building relationships within our community. 

To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role.  Deadline to apply is by 10am on Monday 17th November, but feel free to reach out to our current CEO, Kay D'Cruz, for an informal chat about the role if you'd like to find out more.

More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:

Strategic Leadership: Deliver CAAS’s strategy, fulfil our legal obligations, evaluate and improve performance, report on progress, ensure CAAS remains well positioned for the future

Operational Leadership: Ensure robust systems, processes and policies, assess and manage organisational risk, build sustainable delivery mechanisms, oversee effective digital, communications and fundraising activity, maintain our case for support and tender for and manage contracts

People & Culture: Foster positive working cultures, promote staff wellbeing, ensure staff are focussed on delivering CAAS mission, drive staff development

External Relationships: Influence and advocate for change, act as lead ambassador for CAAS with funders, professionals and other stakeholders

 We are looking for candidates who:

• Have a passion for, and commitment to, our work
• Have a track record of effective working at a senior leadership level, building supportive external relationships and driving positive internal cultures, based on compassion and a drive for excellence
• Are action-orientated, adaptable and flexible in the pursuit of impact
• Can juggle multiple and competing demands, and thrive in a busy, varied environment
• Enjoy ensuring robust governance and compliance
• Have strong written and verbal communication skills; are a persuasive and passionate communicator with excellent interpersonal skills
• Are warm, inclusive and approachable, an actively listener and neuro-affirmative

Further information is available on our website. 

The Sales and Insights Manager leads on the management and development of the CRM database and ticketing system (Tessitura). They are responsible for reporting and in-depth analysis of sales and data with the aim of better understanding our audience and delivering creative, data led, and results driven marketing campaigns.

Application deadline: 12PM, Monday 24th November 2025
Interviews will take place: The week commencing 1st December 2025
Second Round Interviews will take place: The week commencing 8th December 2025

The Marketing & Communications team is crucial to the success of the Almeida’s ambitious vision and the strategic priorities for the team include:

• Build and manage the brand of the Almeida Theatre across London, the UK and internationally.
• Take a strategic and data first approach to marketing and promoting the Almeida and its work in order to deliver income targets in excess of £3 million in ticket sales each year.
• Build and diversify the audience who experience our artistic programme and increase engagement levels among those currently least engaged in arts and culture.
• Engage with a significantly bigger audience than current ticket purchasers, curating a cultural conversation predominantly through the creation and distribution of digital content.
• Develop a segmentation strategy for audiences based on insights from our CRM system (Tessitura).
• Generate additional income from growth of the Almeida Membership and the promotion of auxiliary sales.

Key Responsibilities:
CRM:

• Lead on management of Almeida’s central CRM database, Tessitura, and act as principal point of contact with Tessitura for all system maintenance, development, and upgrades.
• Work closely with the Marketing and Development teams to maximise the use of our CRM systems and ensure they are fit for purpose and align with the goals of the organisation.
• Ensure the CRM provides an effective sales funnel and is an efficient sales process.
• Work with the Box Office Manager to set up on-sales for new productions and events.
• Update the information and content in TNEW (online booking system), working Box Office Manager to ensure a smooth sales path.
• Work with the Development team to enhance our insight into current and prospective supporters. In particular, working to support Membership recruitment and retention, to encourage donations.
• Work with the Marketing Manager to produce audience segmentation strategies.
• Help troubleshoot queries or issues, related to Tessitura filtering those that cannot be resolved internally through to the Tessitura support.
• Provide support to all of the key departments within the Almeida which generate and use data, including set up of users, and provide training as required.
• Be a key part of the Almeida’s GDPR team ensuring all our data collection and processing complies with all current and future data protection legislation.

Sales, Insights and Data:

• Compile and deliver sales reports and analysis to relevant departments across the organisation, including senior and executive leadership, tailoring reports to suit a range of requirements.
• Monitor ticket inventory and introduce strategies for managing ticket holds.
• Provide up-to-date data analysis and reporting on marketing activities to help improve the effectiveness of campaigns.
• Use sales data analysis to advise the Director of Marketing and Communications on ticket pricing strategies.
• Manage our digital audience survey (Survey Monkey) and Arts Council data collection platform (Illuminate), collating and reporting on the results and evaluation of campaigns and audiences.
• Help guide the Almeida’s audience development strategy through customer research and data analysis relating to existing and new audiences.
• Support other departments with data collection and analysis.

Other duties:

• Be jointly responsible for the accuracy of all marketing communications, maintaining the theatre brand at all times, and advocating for this across the organisation.
• Support the Marketing Manager with digital advertising.
• Help to develop and deliver marketing strategies to increase income from auxiliary sales such as merchandise and Almeida Café & Bar.

Person Specification

• Enthusiasm for theatre and the work of the Almeida.
• Significant experience of CRM and ticketing systems, ideally Tessitura.
• Digitally and technologically fluent, with understanding of relevant software and systems.
• Knowledge of in-depth ticketing data-analysis and reporting techniques.
• Highly numerate, with an interest in data and statistics.
• Experience of driving forward key audience development objectives.
• Strong attention to detail.
• A creative thinker, problem solver and confident decision maker.
• Excellent verbal and written communications skills.
• Ability and confidence in managing relationships with both internal and external stakeholders.

Equality, Diversity and Inclusion
We want to create and sustain a productive, diverse and inclusive working environment. We ask everyone who works with us to champion this ambition and embed it in their day-to-day work being at the heart of our Actions for change: Equality, Diversity and Inclusion Policy and monitored through our Action Plan.

Environmental Sustainability
We aim to be an environmentally sustainable organisation and ask that our all our teams work to support this. In doing so we are seeking to promote efficient and sustainable practices that create
minimal impact. This is outlined in our Environmental Sustainability Policy and tracked in our annual action plan.

Remuneration and Hours:
Salary: £41,000 per annum
Holiday: 25 days per annum
Probationary period: 3 months
Notice period: 3 months
Pension: As part of auto-enrolment you may be eligible for NOW pension. The Almeida contributes 3% of basic salary to a stakeholder pension scheme (Scottish Widows), following 6 months’ service and successful probationary period.
Other Benefits: theatre ticket subsidy scheme, season ticket loan, theatre tickets, staff discount in the Almeida bar and other local amenities.
Location: This position is based at the Almeida’s administration offices at 108 Upper Street, London N1 1QN. There will also be the opportunity to work remotely.

For a job description and details of how to apply please visit our website.

Head of Individual Giving

We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.

About the Role

Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.

You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.

About You

We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:

• Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
• Strong skills in supporter stewardship and donor retention
• Experience of managing budgets, teams and external suppliers
• A creative, data-driven approach to growing income
• Excellent communication skills

Can you identify and inspire new high value corporate partnerships? Have you got a proven track record of securing significant and sustainable income from corporates? Do you enjoy a challenge and want to help develop our corporate partnership strategy, enabling Lifelites to increase its reach and impact across Britain and Ireland?

We are looking for an experienced corporate partnership fundraiser to join our team and help us secure high value, multi-year corporate partnerships with a value of £30,000 plus that will help to power our ambitious growth strategy.  

This is an amazing opportunity to join an established charity looking to expand and diversify both its fundraising and service provision over the next 5 years.

Whether you are looking for a new challenge or are ready for the next step in your career, we would love to hear from you.

Purpose of the role

• To identify and develop a robust pipeline of potential high value corporate partnerships that align with our mission and values.
• To create and deliver proposals, pitches and agreements.
• To secure exceptional partnerships upwards of £30k in value.
• To ensure internal reporting and recording processes, alongside reporting to partners on the impact of their support
• To work with the Senior Philanthropy Officer, Head of Fundraising and Communications (HoFC) and CEO to develop and steward high value corporate relationships.

 Main duties and responsibilities

• To work closely with the HoFC and Senior Philanthropy Officer to develop and deliver a strategy for maximising support and income from high value corporate partnerships and foundations.
• To lead on prospecting and research, outreach and stewardship that result in high value, multi-year partnerships.
• To develop key messaging and resources that effectively deliver a compelling case for support which demonstrates impact and a return on investment.
• To steward and co-ordinate high value corporate relationships, working with the wider team as and when necessary.
• To ensure internal reporting and prospecting processes are adhered to at all times
• To provide compelling and inspiring impact reports to partners, reflecting the importance of their support.
• Work collaboratively with other members of the team to help develop a robust and successful corporate recruitment and retention programme, sharing knowledge and experience that can be applied to all levels of corporate giving.

Summary person specification

Experience

• Proven experience of successful corporate fundraising, including securing high value partnerships with income in excess of £30,000.
• Proven track record of delivering high quality cultivation, stewardship and retention programmes that encourage long-term support and significant income in line with budget.
• Experience of prospecting and researching high value corporate partnerships, managing pipelines and busy workload.
• Experience of reviewing activities, analysing outcomes and making evidence-based recommendations.
• Experience of successfully working collaboratively as well as alone, balancing consensus opinion alongside autonomous decision making and setting personal objectives.

Skills

• Creating and delivering a compelling case for support and deliver inspiring impact reports to partners.
• Experience of using a fundraising CRM for reporting and prospecting.
• Excellent interpersonal skills, with the ability to liaise with people at all levels, adapting communication methods to suit differing audiences.
• Confident, effective written and verbal communication with internal and external stakeholders, especially presentation skills
• Excellent time management and ability to prioritise competing responsibilities and deadlines

Please see the full Job Description for full details.

Finance, FJ and Operations Director

Lead the transformation of finance 

IRO £61,000 | Remote-first | Full-time | Reports to Co-CEO

Charity Finance Group (CFG) is seeking a visionary Finance, FJ and Operations Director to drive innovation, collaboration and excellence across our organisation and the wider charity sector. This is a rare opportunity to lead an organisation and a movement that's reshaping how finance empowers social impact.

About the role

As Finance, FJ and Operations Director, you’ll work closely with our two Co-CEOs to deliver CFG’s mission: championing financial sustainability for charities. You’ll lead the strategic and operational delivery of our Finance Journey framework—a bold, sector-defining initiative that transforms finance professionals from technicians into strategic leaders.

This role blends internal leadership with external influence. You’ll oversee key functions including finance and governance, HR, digital/IT and business development,—ensuring CFG’s internal systems and external offerings are aligned with our strategy, values, and member needs.

Your Impact

• Shape and deliver CFG’s Finance Journey strategy across the organisation

• Lead cross-functional teams to elevate performance and maturity

• Represent CFG to media, government, partners, and sector bodies

• Inspire a mindset shift across the finance community—from operational to transformational

• Support income generation through strategic partnerships and product development

Key Responsibilities

Strategic Leadership

• Champion a culture of learning, inclusion, and continuous improvement

• Contribute to CFG’s strategic planning and organisational development

• Provide strategic leadership across the organisation and support the board

Operational Oversight

• Lead finance, governance, HR, digital/IT, and business development teams

• Deliver robust financial analysis, reporting, and resource planning

• Ensure CFG’s finance function meets evolving business needs

Finance Journey Integration

• Embed the Finance Journey ethos across CFG’s products, services, and internal practices

• Collaborate with communications, learning, and membership teams

• Shape new offerings—training, events, assessments, leadership programmes

Stakeholder Engagement

• Build relationships with sector experts, partners, and members

• Represent CFG in forums, steering groups, and collaborative initiatives

• Share your expertise and catalyse sector-wide transformation

Internal Collaboration

• Work closely with Co-CEOs and the Director for Engagement

• Champion joined-up leadership, planning, and performance monitoring

• Foster a culture of inclusion, learning, and innovation

Location & Flexibility

• Remote-first: work from home or a suitable location near you

• Quarterly staff away days and ad hoc in-person events (travel costs covered)

Relationships

• Reports to Co-CEO 

• Member of the Leadership Team

• Manages business development, HR, and digital teams

About CFG

Our vision is a world where financial excellence empowers every charitable and social purpose organisation to drive positive impact. The Finance Journey is our flagship framework—designed to help finance professionals evolve from technicians to strategic leaders.

________________________________________

Ready to lead a movement that’s changing the face of charity finance?

Apply now and be the catalyst for sector-wide transformation.

How to Apply 

If you would like to be considered for this position, please take a look at our recruitment pack on the next page, and apply with your CV. We have a series of questions for you to answer succinctly, but we do not require a covering letter. The deadline for applications is Midday on Monday 10 November, and shortlisting will take place in the following week, with interviews to follow shortly after. 

Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Benefits of working at CFG 

• 25 days' annual leave per year in addition to bank holidays, increasing to 28 days after three years of continuous service (pro-rata if part-time). 
• An extra three days' leave for the office Christmas closure. 
• Wellbeing closures where the whole organisation takes a break.
• Time off for personal health appointments. 
• Hybrid and remote flexible working options. 
• Four paid volunteering days every year. 
• Health cash plan via HSF.
• Enhanced sick pay, as well as enhanced parental and adoption leave policies.
• Continuing personal development - learning and development opportunities both individually and organisation wide, such as a mentor/coach, training courses and conferences. 
• Auto enrolment to the Personal Pension Plan where CFG will contribute twice your contribution to the scheme up to 10%. 
• Access to interest-free employee loans or salary advances. 

CFG promotes remote-first working, although we do have office space at our registered address in Bermondsey, Southwark, SE London for those team members who prefer an office setting. We expect all of our team members to attend all staff, directorate, or team anchor days on a regular basis in London. All-staff anchor days are currently quarterly, and directorate and smaller team anchor days are organised on an ad hoc basis. If you have any questions about this we'd be happy to chat about our in-person expectations with you. 

Please note that attending our flagship events will be required for this role, as well as work outside core hours occasionally as part of our events programme.  

Location: The Baytree Centre, London
Hours: 21–28 hours per week (to be agreed between Monday–Thursday, 9AM–6PM)
Salary: £50,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.
Contract: 12-month interim (Fixed Term Contract with view to permanent)

About the Role:

As Fundraising & Communications Director, you’ll lead Baytree’s fundraising, communications, and corporate engagement—driving income and influence making it possible for even more girls and women to achieve their potential. You’ll report to the CEO and play a key role on the Senior Management Team, shaping strategy and unlocking new opportunities for growth.

This is a dynamic and outward-facing role for a strategic thinker with a passion for storytelling, partnership-building, and social impact.

Key Responsibilities:

• Fundraising Leadership: Deliver a diverse income strategy across trusts, corporates, major donors, digital campaigns, and events.
• Communications: Shape Baytree’s voice and tell bold, data-driven stories that resonate with stakeholders.
• Corporate Engagement: Build long-term partnerships that align with Baytree’s mission and add real value.
• Team Development: Lead and coach a high-performing team, fostering a culture of excellence and care.
• Strategic Leadership: Contribute to organisational strategy, performance reviews, and risk management.

What We’re Looking For:

• Proven experience in fundraising and income generation
• Strong communication and stakeholder engagement skills
• Strategic mindset with experience in team leadership
• Ability to align fundraising with programme needs and impact
• Commitment to Baytree’s mission and values

About Sister System 

Founded in 2018, Sister System is a charitable organisation and an Open College Network (OCN) approved centre dedicated to empowering girls and young women aged 13-24 affected by the care system.

Our approach is co-designed with care-affected young women and girls to ensure that their lived experiences continue to drive meaningful change and shape our progression. Built on proven therapeutic models, our long-term mentoring, accredited qualifications, and leadership development programmes strengthen resilience, confidence, and essential life skills.

Our model seeks to break intergenerational cycles by equipping young women with the tools to thrive and lead change. Through a strong sense of community, peer networks, and trusted adult relationships, we create clear pathways into education, employment, and socio-economic stability, supporting a life free from abuse. 

Throughout her journey with Sister System, each girl participates in weekly one-to-one and group sessions focused on self-education and personal growth. These sessions explore the social and emotional transition to womanhood while building a supportive network of “sisters” who continue to empower one another during key life transitions. Our programmes are accessible to girls and young women at any stage of educational attainment, enabling all Sis-Stars to learn, grow, and thrive. 

Our strategy 

We are one year into our 2024-2027 strategy to set Sister System on a path to scale our reach and impact. We have bold ambitions to scale across London and beyond. We have been building our organisational resilience, the quality of our programmes and robust systems to collect data and measure our impact. We are looking for a new Director of Fundraising who can bring in income from multiple sources to support our sustainable growth. 

Director of Fundraising - role details 

Benefits 

• Annual Salary: £57,000 to £62,000 (3 to 5 days per week, pro rata as relevant) 

• Leave Entitlement: 25 days and 8 bank holidays (+ your birthday off + 1 additional day per year of service up to 5 days) 

• Training and Development (CPD): £1000 per year 

• Company Pension 

• Death in Service Insurance Cover 

• Well-being and Company Events 

• Health benefits package 

Responsibilities and Duties 

• Develop and implement a comprehensive multi-year fundraising strategy that encompasses diverse income streams, working collaboratively with senior leadership to coordinate efforts and maintain an up-to-date fundraising pipeline.

• Steward high-value relationships with trusts, foundations, and corporate partners while leading grant applications and proposals for six-figure funding opportunities.

• Strategically position Sister System for statutory funding by identifying government contract opportunities and ensuring the organisation remains competitive for local authority and national funding programmes.

• Oversee critical systems and processes including financial reporting, grant management cycles, board reporting, and line management duties while serving as an external ambassador for the organisation 

• Line manage a small fundraising team 

Essential Skills, knowledge, and behaviours: 

• Proven track record of developing and delivering successful fundraising strategies at a senior level. 

• Proven track record of meeting or exceeding income targets across multiple income streams. 

• Experience managing multiple income streams, including statutory income, individual, corporate, and grant fundraising 

• Strong leadership and people management skills with experience of developing high-performing teams 

• Excellent relationship-building skills with the ability to engage a wide range of stakeholders 

• Financial acumen, including budgeting, reporting, and performance analysis 

• Exceptional written and verbal communication skills, including bid writing and donor presentations 

• Strategic thinker with a proactive, innovative, and resilient approach 

Applications close 9am 17th November 2025 

Interviews will involve at least two stages; First stage interviews will be on or around 27th November; Second stage interviews will be on 10th/11th December 2025 

The Royal Astronomical Society is seeking a dynamic Head of Membership. Reporting to the Executive Director, this newly created, hands-on, role will lead our membership team to develop and deliver our membership strategy, increase engagement, participation and inclusivity, and play a pivotal role in growing our membership through retention and recruitment.

About the Role

As Head of Membership, you will:

• Develop and deliver a compelling membership strategy aligned with our mission.
• Drive growth, retention, and engagement through innovative campaigns and state-of-the-art member experiences.
• Oversee membership operations, marketing, and customer service.
• Lead a talented team (Membership Officer, Marketing & Events Officer, Awards & Grants Officer).
• Champion member needs across the organisation and represent us in sector-wide initiatives.

Key Responsibilities

• Drive forward member acquisition, retention, and engagement, setting and monitoring appropriate KPIs.
• Design data-driven campaigns and value propositions.
• Manage budgets, resources, and compliance.
• Foster a culture of innovation and continuous improvement.
• Provide secretariat support to the Membership Committee.

 About You

• Minimum 5 years’ experience in a membership-focused role.
• Proven success in increasing membership and improving member satisfaction.
• Strong leadership and team development skills.
• Excellent networking and collaboration abilities.
• Tech-savvy with CRM/membership systems experience.
• Willingness to travel occasionally in the UK and overseas.

 Why Join Us?

As Head of Membership and a part of our senior leadership team, you’ll play a pivotal role in shaping the future of our Society, ensuring members are at the heart of everything we do. We offer a supportive, inclusive environment and opportunities for professional growth.

Application process

To apply submit your CV and a covering letter outlining the skills, knowledge and experience that would make you a great fit for the role.

The Royal Astronomical Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

The RAS has a legal responsibility to ensure that all its employees have the legal right to live and work in the UK. Therefore, you need to be eligible to work in the UK.

This job advertisement is intended to convey essential job functions and requirements. It is not an exhaustive list of responsibilities, duties, and skills required for the position. The RAS reserves the right to amend and change responsibilities to meet organisational needs.

Closing date for applications:

11.59pm on Monday 17 November 2025

As the Head of Engagement and Communications, you’ll support the Executive Director in leading AMOSSHE as a senior leader. You’ll also act as the Deputy Director, contributing to operational management, strategic development and stepping in for the Executive Director as needed. You’ll have line management responsibilities for members of the team. As well, you’ll be responsible for shaping and delivering impactful communications strategies that drive member engagement, promote AMOSSHE’s events and initiatives, and elevate the organisation’s profile.

Contract type: Permanent, full time (37 hours a week).

Location: Hybrid. Two days (Tuesday and Wednesday) in the office, central London. This is a requirement of the role.

Salary range: £45,000 to £50,000, with an expected starting salary between £45,000 and £47,000, depending on experience.

Application deadline: 23:55 (BST) on Monday 3 November 2025.

About us

AMOSSHE The Student Services Organisation is a not-for-profit professional membership association for Student Services leaders in higher education. Our mission is to support, inform and empower our community of Student Services leaders to enhance the higher education student experience and help students fulfil their potential. We do this through collaboration and networking, sharing good practice, enhancing professional development and influencing policy and investment. Find out more about our organisation here.

We’re committed to championing equality, diversity, and inclusion, and aspire to have a diverse and inclusive workplace. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join AMOSSHE. Find out more about our commitment to equality, diversity and inclusion on our website.

About us

Genetic Alliance UK is the national charity working to improve the lives of the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. We are an alliance of over 220 charities and support groups, uniting patient voices to campaign for timely diagnosis, better care, and improved access to treatments.

We host Rare Disease UK (the national campaign for implementation of the UK Rare Diseases Framework) and SWAN UK (the only dedicated support network for families of children with undiagnosed genetic conditions) and we run the annual Rare Disease Day campaign. 

About the role

This is a creative and purpose-driven role at the heart of our charity’s communications. As Senior Communications Officer, you’ll help us tell powerful stories, share our impact, and build connections with our members, supporters and partners.

You’ll lead on producing engaging digital content, managing our social media and newsletters, and keeping our website fresh and accessible. You’ll also support light-touch fundraising campaigns, helping us grow our income and supporter base.

This is an ideal role for someone who enjoys combining creativity with strategy, you’ll use your writing, design and digital skills to make our work visible and compelling, while ensuring the voices of those living with rare conditions remain at the centre of everything we do.

You’ll work closely with the Head of Membership and Communications and our new Director of Engagement and Impact, contributing ideas that strengthen how we engage all our audiences.

About you

We’re looking for someone who is:

• A strong communicator with at least two years’ experience in a communications role.

• Skilled in producing visual and written content for websites, social media and newsletters.

• Confident using digital tools (e.g. Canva, Adobe suite, Wordpress/Drupal).

• Organised, creative, and comfortable working both independently and collaboratively.

• Motivated by making a difference for people affected by genetic, rare and undiagnosed conditions.

Experience in the health, social care or charity sector would be an advantage, but curiosity and empathy matter just as much as direct experience.

What we offer

• Generous pension (5% employer, 3% employee)

• 25 days annual leave (pro rata) plus bank holidays

• Full office closure over Christmas and New Year

• Flexible, home-based working with supportive team culture

Location: Home-based (UK) – occasional travel required

Salary: £29,705 (pro rata £23,764 for 0.8 FTE)
Contract: Permanent, 28 hours per week (0.8 FTE)
Closing date: 27 November 2025

We are on the lookout for a passionate and proactive Senior Fundraising Officer to join our small but driven team at a pivotal moment in our journey.

Working closely with the Head of Charity, you will play a key role in bringing our bold three-year strategy to life, helping us grow income across multiple streams and ensuring the smooth day-to-day running of a fast-moving, high-impact charity.

This is a fantastic opportunity for someone who thrives on variety, loves building relationships, and is excited to help shape the future of a charity that punches well above its weight.

You will work hand-in-hand with the Head of Charity to drive income across a diverse mix of fundraising steams, from community, events and individual giving to corporate partnerships and trusts. You will also be the friendly, first point of contact for many of our supporters, offering thoughtful stewardship, responding to enquiries, and making sure every donor feels appreciated and connected to the impact they are making.

As a key member of the team, you will work closely and collaboratively with colleagues including those in charity finance, our fund advisors and key stakeholders within the hospital senior leadership team. You’ll stay on top of budgets to inform your fundraising decisions and grow a culture of income awareness across the Charity and Trust.

NO AGENCIES PLEASE 

Senior Events and Membership Co-ordinator 

Salary: £32,640 (pro-rata) / 17.5 - 35 hours per week (both part-time and full-time options considered)

Job location: Central London and remote working – we are currently operating hybrid working and we ask employees to attend our London office with their core team for one day every two weeks, as well as other occasional key events such as away days, inductions and training that are more effective in person. 

• Do you want to take the next step in your career at The Queen’s Institute of Community Nursing, a highly successful national community nursing charity?

• Are you hardworking, flexible, highly organised and efficient? 

• Are you reliable, with excellent attention to detail? 

• Do you have office administration experience?

The QICN is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community.  Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack .

The Senior Events and Membership Co-ordinator has key responsibility for supporting our Organisational Membership alongside the Events Manager and the Head of Commercial Operations to ensure work is covered by the wider team and to act as a central point of contact for partners and clients.

The Events Team is a key core team led by the Head of Commercial Operations, responsible for ensuring that support is provided to the QICN’s core programmes of work including the organisational membership, CPD events and various programmes.

The role will also include several additional co-ordinator duties as part of the wider team, which is expected to work flexibly to cover the requirements of the organisation.

The post holder will require the ability to work in a fast-paced response environment with a high level of efficiency and the ability to take initiative. Essential is the ability to manage, balance and prioritise several one-off tasks, while ensuring critical routine tasks still take place. While not a key prerequisite for the role, project management would be a skill that would be expected to be developed.

Responsibilities

• Acting as a key point of contact for existing and new membership enquiries 

• Working with the Head of Commercial Operations to track key deliverables within the membership and ensuring the maintenance of accurate records.

• Ensuring the issuing of invoices and supporting the Director of Finance with chasing payments and tracking payments

• Writing and editing newsletters to improve membership engagement

• Ensuring appropriate updating of the CRM and events management software and liaising with the communications team.

• Tracking key statistics on member engagement and attendee numbers

• Overseeing the coordination and administration of several QICN professional networks. 

• Supporting the Network Lead with outreach to potential network members. 

• Preparation of online and in-person meetings (creating Zoom events, booking venues, setting online registration pages, sending out joining instructions, overseeing attendance list, preparation of materials, liaising with attendees and speakers, assistance on the day). 

Person Specification

• Minimum of five years’ experience of working in a coordination, support or administrative environment

• Experience of working with senior stakeholders 

• High level of digital literacy (MS Office, MailChimp, Eventbrite, Zoom)

• Experience of using CRM packages to manage, distribute, and update work

• Experience of organising events/workshops

• Experience of financial administration

• Experience in writing newsletter and promotional materials

• Detail oriented

• Good problem-solving and communication skills 

• Highly organised and methodical approach to managing workload, including competing deadlines 

• Able to work on own initiative and deliver timely, high-quality results

Desirable

• Experience in working in the healthcare sector

• Experience working with organisational members or high value clients

For the full Job Description and Person Specification, please refer to the Job Pack.

We are dedicated to the continual professional development of our employees and offer access to training opportunities.

We offer 25 days’ holiday per year (pr-rata for part time roles) plus up to 10% employer contribution to pension scheme and interest-free season ticket loans.

Closing date:   Monday 3 November, 5pm

Interviews:       Monday 17 November, online via Teams

Please note that only short-listed candidates will be contacted after the closing date.

Charity no: 213128

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion UK is looking for an ambitious senior fundraiser, with a track record of securing five- and six-figure major gifts, to join our UK Major Giving team and significantly increase our income from high-net-worth individuals, in order to support the people we serve. 

You will have the opportunity to work in an international environment, create an impact in a crucial area of fundraising for our organisation’s future, and contribute to our life-changing work supporting people with disabilities and other vulnerable groups worldwide.

If you are a skilled relationship-builder with a track record of raising significant major gifts from high-net-worth individuals and a strategic mindset, we’d love you to join our small, friendly team.

Background Information and Purpose of Post

As part of our ambitious plans to significantly increase private fundraising, we are looking for a new strategic direction in securing relationships with and income from high-net-worth individuals.

The Philanthropy Specialist at Humanity & Inclusion UK is a new senior fundraising position with responsibility for planning, identifying, cultivating, and managing major donor relationships to secure significant funding, in line with the new global Major Giving Strategy 2026 - 2030.

The purpose of the post is to:

· Develop and deliver HI UK’s strategy for high-net-worth individuals.

· Lead on the new Capital Campaign, 2026-2030, for HI UK.

· Work closely with high-net-worth individuals, family offices, and family foundations to develop high-value philanthropic partnerships and ensure sustained, long-term support.

· Secure five- and six-figure major gifts from a diverse and sustainable base of major donors.

· Develop your own prospect pipeline and provide excellent cultivation of your prospects to produce committed, long-term donors.

· Manage existing partnerships and donors to a high standard.

· Report to and collaborate with the Global Specialist in Major Giving (based in the UK) on the delivery and implementation of your own ambitious philanthropy strategy for HI UK, in line with UK and Federation priorities.

Main Duties and Responsibilities

Strategic Partnerships

You will have responsibility for developing a new strategy for high-net-worth individual support and you will lead the delivery of this strategy to secure high-value philanthropic partnerships under the responsibility of the Global Specialist in Major Giving.

Capital Campaign

Our new Capital Campaign will be an invaluable tool for you in developing funding from high-net-worth individuals in the UK. You will lead on its launch and recruit a Campaign Committee, stewarding them to deliver results.

Relationship Management

You will lead on the development and stewardship of long-term relationships with high-net-worth individuals, family offices, and family foundations.

Income Growth

You will drive the growth of an existing pipeline of high-net-worth individuals and develop this pipeline with new supporters from our individual giving stream and philanthropists who are new to HI, to secure significant gifts.

Collaboration

You will work closely with HI's Global Specialist in Major Giving, HI UK Trustees, our Federal Major Giving team, and international colleagues, to develop compelling proposals and provide timely impact reporting.

Stewardship

You will ensure exceptional donor stewardship and provide a high-quality experience for supporters at every stage of engagement.

Cultivation events

You will initiate and run high quality cultivation events for your donors and prospects, to form part of their stewardship journey.

Data Management

You will accurately manage donor records, communications, and reporting through our CRM.

Other duties

· Maintain a positive and collaborative working relationship with HI UK colleagues, the Federal fundraising and communication teams, and Major Giving counterparts in other HI national associations in Europe and North America.

· Ensure compliance with fundraising regulations and high standards.

· Keep up-to-date and adhere to any changes in legislation, regulatory procedures, innovation, best practice and industry standards in relation to private fundraising.

· Any other activities commensurate with the level of the post, as may be required by the Global Specialist in Major Giving.

Equal Opportunities Policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential.

Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview.