Crm And It Project Manager Jobs in Home Based

Through the partnership of Macmillan Cancer Support, Self Help UK and the Nottinghamshire Integrated Care System, the Macmillan Beyond Dagnosis service delivers support for people affected by cancer, as well as facilitated access to voluntary and community sector cancer specific support and wellbeing interventions across Nottingham and Nottinghamshire. Support and interventions will be identified using electronic health needs assessments (eHNA’s) and personalised care and support planning. This will provide a structured and clear ongoing support plan for those living with and beyond cancer which are integrated with primary, secondary and community clinical care pathways.

The aim of the service is to provide an improved experience for patients beyond their interactions with clinical services by contributing to the overall holistic approach to supporting people living with and beyond cancer. This will integrate the ‘beyond medicine’ approaches offered by the Voluntary and Community Sector (VCS) into existing and developing cancer pathways.

The Macmillan Beyond Diagnosis Service also includes the NUH Cancer Prehabilitation service, where we provide the Beyond Diagnosis model through the Social Prescriber Link Worker role.

Our community team is expanding, and we are looking for an energetic individual to us. 

Do you love meeting people  and building relationships?  Are you energetic, positive and organised? 

We are looking for a Community and Events Fundraiser who has these key skills to help us raise vital income for our charity.  You will develop and deliver fundraising initiatives through partnerships with local groups, schools, associations and individuals.  This role will also involve delivering a number of fundraising events so being organised and creative is key and having a marketing focus to ensure maximum success.  No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively. 

You will be based at our purpose built children’s hospice just outside Maidenhead, which provides support to children with life-limiting or life-threatening conditions and their families. We would love to hear from talented individuals who want to help us raise the money that we need to make these services available to all families who need them.

Our core values are key to who we are.  We are looking for individuals who are committed to reflecting our core values in all that they do - Determined, Empowering, Valuing others, Integrity, Nurture, Empathy.

Job summary:

Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.

As part of our friendly Individual Giving and Philanthropy team you’ll be responsible for creating, developing and managing the acquisition, development and retention activities for our individual givers.

Using multi-channel campaigns including digital, direct mail and telephone fundraising, you’ll acquire new financial supporters to grow our existing donor base as well as fostering long term, valuable and rewarding relationships with our existing donors— putting our supporters at the heart of everything we do.

Using your extensive direct marketing experience - specifically in retention and acquisition, and your excellent analytical skills, you’ll play a pivotal role in driving our Individual Giving Strategy forward.

Put simply, you’ll deliver awesome campaigns across our individual giving acquisition, development and retention programmes.

Who we’re looking for:

Data and insights are your best friends and you’ll use both to inform our strategies and campaigns. But you’ll also be that rare breed—able to translate the numbers into a creative and compelling narrative, raising the profile of the cause and engaging people with our work. 

This is a blended role where you’ll balance developing and delivering strategic plans, with being hands on by delivering retention and acquisition campaigns and activities.

Key accountabilities:

· Plan, manage and execute the delivery of individual giving acquisition campaigns, to acquire new financial supporters, ensuring all campaigns meet set budgets and timing. This will include project management, data selections, creative development and post campaign analysis

· Support the development of new acquisition strategies to develop the acquisition channel

· Work with the Community Experience Team to develop and manage an exceptional supporter experience programme that drives engagement through retention, conversion and engagement for our regular givers and one off donors, as well as to ensure new supporters are welcomed and thanked consistently to drive engagement

· Work with the Marketing Team to plan, manage and deliver campaigns to increase support from existing (warm) supporters including upgrade, cross sell and conversion activity

· Plan, manage and deliver campaigns such as Winter and Spring Appeals, The Big Give (matched funding appeals), prize-led fundraising (Lottery and Raffle), legacy and in-memory, digital acquisition, DRTV and direct mail

· Work with internal teams, such as Marketing, as well as external agencies to create and deliver high performing acquisition campaigns specifically to target cold supporters, through channels such as digital, face-to-face and direct mail

· Support the Individual Giving Manager to develop and deliver a strategy for acquisition and retention – to increase the number of supporters we bring into the Charity and increase engagement to maximise income potential

· Support the Philanthropy Manager to develop and deliver the mid and high value strategy to deliver a sustainable engagement and cultivation programme for these supporters

· Develop campaign briefs, budgets and campaign targets to manage campaigns end to end. This will include project management of internal and external teams across Individual Giving campaigns. You will work with the Community Experience Team to optimise campaigns using data insights

· Manage the income and expenditure for acquisition and retention campaigns and monitor all targets. You will keep teams informed of budgets and work with them to optimise cost savings

You’ll be a great fit if:

We encourage you to apply to the role even if you do not meet all of the criteria.

Experience:

· At least 2 years experience of direct marketing

· Proven experience of managing and delivering successful acquisition and retention campaigns from end to end, including developing creative approaches, testing campaigns, putting in place a data strategy and managing internal and external teams

· Excellent working knowledge of direct marketing techniques, including regular giving, supporter journeys, and ask strategies using a multichannel approach

· Experience of writing, editing and proofing copy

· Evidence of using complex data, insights and analytics to inform campaign planning

· Experience of campaign and budget management

· Excellent knowledge and experience of data and data segmentation to deliver campaigns

Knowledge, Skills & Abilities:

· A sound knowledge of direct marketing using online and offline channels

· Exceptional knowledge of individual giving and donor acquisition, including legacy and prize-led fundraising

· Exceptional understanding of supporter development

· Collaborative and can build great working relationships

· Ability to build, manage and communicate project plans

· Excellent attention to detail and accuracy

· Must be able to use data and analytics to inform strategy and campaign planning

· Must be able confidently use CRM system for reporting and supporter management

· Ability to write and edit engaging copy

· A good understanding of the charity sector, emerging trends and audiences

*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.

What we’d like to give you:

You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.

Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.

Working hours: This role is 37.5 hours per week, with some out of hours working.

Benchmarked salary: c. £37,000 (dependent on level)

Our amazing benefits:

· 25 days annual leave (pro-rated for those who are part-time). Increases yearly with length of service

· Celebrate your work anniversary in true Charity style

· Occupational Sick Pay

· Hybrid working

· Flexible working

· Charity pension

· 1 day life leave per year to celebrate a special moment of your choice

· Wellbeing support including professional counselling

· A personalised on-boarding programme

· Cycle to Work Scheme

· Perkbox – our team discount portal

· Health care vouchers

*Some of these benefits are non-contractual and are subject to change

Diversity & Inclusion:

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.

Eligibility to work:

Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.

How to apply to our team:

Please apply by clicking the red ‘join our team’ button on our website, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.

We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please drop us a line at careers@ thebraintumourcharity. org.

Advert close date: 03 June 2024

First interview date and location: TBC over Zoom

Second interview date and location: TBC at our office in Fleet

The post holder will also:

· Contribute to achieving the objectives of The Brain Tumour Charity

· Live and breathe our values by being bold, collaborative and innovative, with a community-first  approach to everything you do

· Undertake any additional and ad hoc tasks as required

· Participate in team meetings and other meetings as required

· Monitor and evaluate activities and provide written reports

· Represent The Charity at external events in a professional manner

· Work within an equal opportunities framework

· Adhere to all The Charity’s policies, procedures and working

· Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies

We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.

Job summary:

Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.

The way people are accessing support is evolving and we need to ensure that we are developing support services that reflect the complex needs of a brain tumour diagnosis using a range of platforms, from a traditional phone line service to innovative, engaging and instant solutions.

Supporting a wide range of people, from those who are looking for general information about treatment or care, to those who need more detailed support from the point of diagnosis, you will be passionate about improving the lives of those affected by a brain tumour. You will be comfortable providing emotional and practical support and information across different channels; capable at breaking down complex, scientific information in an accessible and personalised way and committed to developing pioneering resources to support our community in smarter ways.

You’ll be able to work flexibly and collaboratively across our Support Team.

Who we’re looking for:

If you are keen to use your skills and experience to make a meaningful difference, are an exceptional communicator and have the ability to engage with a wide range of people through different channels then we’d love to hear from you!

A high degree of empathy is a must and resilience is key. You’ll also have great problem solving skills, and be able to identify where improvements to our support offer can be made.

Key accountabilities:

· Provide specialist emotional and practical support and information to people affected by brain tumours, their friends, families and carers through a variety of solutions including phone, email, webchat, online, social media plus new evolving channels

· Provide high quality information which reflects the most up to date research, clinical information and treatments, in a way people can understand. Conducting the research yourself and adapting your communication to suit the person you are supporting is key

· Offer coaching guidance to empower individuals, helping them to achieve the appropriate next steps

· Work in conjunction with the Volunteer Development Manager to recruit, train and manage volunteers who assist in delivering support services

· Lead on aspects of cross team projects and develop new resources that meet our community’s needs, while collaborating with other teams and external partners

· Identify gaps in knowledge across the Support Team and identify possible training areas

· Develop information for our website and other resources, for example, writing initial drafts and reviewing information

· Plan and facilitate online and in person events for the brain tumour community, including online meet ups for young adults

· Day to day management of our online peer support
platforms, for example our Facebook groups for Young Adults affected by a brain tumour diagnosis

· Update and maintain accurate contact information on the CRM database, producing data reports as required to evidence the impact and reach of our support services

· Identify, manage and escalate safeguarding concerns in line with The Charity guidelines

· Review day to day tasks across the Support Team

You’ll be a great fit if:

We encourage you to apply to the role even if you do not meet all of the criteria.

Experience:

· Background experience in a supporter, help line, health care, science or psychology related role

· Experience of communicating complicated subject matter to lay audiences in a variety of ways

· Working in a support capacity, in particular with young people

· Project management experience

· Experience of working with patient and carer organisations

Knowledge, Skills & Abilities:

· Excellent written and verbal communication skills, with the ability to adapt communication styles for difference audiences

· Proven listening and emotional support skills and a strong ability to empathise

· Solutions focused with a positive ‘can do’ attitude

· Knowledge of health, the human brain, cancer or brain tumours

· Ability to prioritise and work under pressure with good time management

· Able to work flexibly and creatively to respond to the emerging needs across the Support Team

· Good understanding of social media platforms and how people use them

· Self-reliant and competent IT user including digital platforms, data insights, internet, email, databases, spreadsheets, desktop publishing and MS Office

· A professional person with the social skills necessary to deal with a range of stakeholders with the self confidence and stature to support people affected by brain tumours

· Understanding of databases and reporting functionality

*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.

What we’d like to give you:

You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.

Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.

Working hours: This role is 37.5 hours per week, with some out of hours working.

Benchmarked salary: Circa £29,050 per annum (dependent on level)

Our amazing benefits:

· 25 days annual leave (pro-rated for those who are part-time). Increases yearly with length of service

· Celebrate your work anniversary in true Charity style

· Occupational Sick Pay

· Hybrid working

· Flexible working

· Charity pension

· 1 day life leave per year to celebrate a special moment of your choice

· Wellbeing support including professional counselling

· A personalised on-boarding programme

· Cycle to Work Scheme

· Perkbox – our team discount portal

· Health care vouchers

*Some of these benefits are non-contractual and are subject to change

Diversity & Inclusion:

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.

Eligibility to work:

Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.

How to apply to our team:

Please apply by clicking the red ‘join our team’ button on our website, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.

We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please drop us a line at careers@ thebraintumourcharity. org.

Advert close date: 24 05 2024

First interview date and location: TBC over Zoom

Second interview date and location: TBC at our office in Fleet

The post holder will also:

· Contribute to achieving the objectives of The Brain Tumour Charity

· Live and breathe our values by being bold, collaborative and innovative, with a community-first  approach to everything you do

· Undertake any additional and ad hoc tasks as required

· Participate in team meetings and other meetings as required

· Monitor and evaluate activities and provide written reports

· Represent The Charity at external events in a professional manner

· Work within an equal opportunities framework

· Adhere to all The Charity’s policies, procedures and working

· Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies

We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.

You will be joining our expanding and dynamic team, with the freedom to work creatively with a committed group of volunteers and staff to support people who experience mental ill health in Bristol. 

We need someone who is passionate about our mission and who shares our values to increase awareness through marketing and communications, expanding our social media and website content and linking with local networks in order to support fundraising efforts. You will have a high level of autonomy and be given the opportunity to develop new ideas in this exciting field, in a role that is varied and flexible. 

We are an equal opportunities employer, but more than that we are a charity that cares passionately about diversity and inclusion as it is one of our core values. We are committed to making our team better reflect the diverse communities that we serve in Bristol. This means that we particularly welcome applications from individuals who are part of marginalised groups.

What we offer:

• Established grassroots Bristol mental health charity with a large member and volunteer base. 

• Flexible hybrid working – Our office is based in the community hub The Wellspring Settlement with the option of working some of the working week remotely. 

• Salary of £28,980

• Annual leave allowance of 25 days plus bank holidays. Additional days off between Christmas and New Years.

• A paid day off for your Birthday

• A Free Headspace membership

• Period/Menopause leave policy

• Eye tests paid by us and £40 towards new glasses

• Workplace pension scheme. 

Applications to be submitted by midnight on the 27th May.

Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.

As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.

MARKETING AND COMMUNICATIONS COORDINATOR

Contract: Permanent
Hours: Full-Time or Part-time (14-35 hours per week). If part-time agreed then additional hours may sometime be required and can be taken as Time Off In Lieu.

The charity’s inaugural Marketing and Communications Coordinator will be responsible for all aspects of marketing, comms and PR of our Community Hubs, with a focus on our Oldbury Court Hub. The role will drive enhancements to the charity’s engagement and impact which will secure further support and resources for its critical work.

The postholder will work with colleagues in delivering regular communications output, events and campaigns, and in building and managing networks of local stakeholders and partners.

We offer the following benefits:

• Competitive salary with index-linked pay awards
• 5% employer pension contribution (matched)
• 4x Life Assurance
• 26 days annual leave, rising with length of service (plus Bank Holidays)
• Health Cash Plan
• Employee Assistance Programme
• BenefitHub discounts and perks platform
• Staff Wellbeing Group
• On-site café
• Free on-site parking

Deadline for applications:  Sunday 2nd June 2024

Interview dates: TBC

Head of Marketing and Communications
Salary: £52,915.20 per annum
Hours: 37.5 hours per week
Duration: Permanent
Location: Hybrid - Remote working with requirement to regularly work from HQ in Exeter or any other Devon Air Ambulance premises.

The Role

We have a rare and exciting opportunity for an experienced marketing and communications leader to join the Devon Air Ambulance team and help us tell our story.

Supported by a team of six, and working across the charity, the role will design and deliver marketing and communications strategies to support our mission, vision and strategic aims.

From developing our digital marketing across social media and a new website, to implementing a new visual identity, to underpinning our fundraising activities with creative and compelling communications, the breadth of this role provides a unique opportunity for someone to make a significant contribution to our ongoing success.

The Candidate

We’re looking for an outstanding marketing and communications leader who is strategically minded and delivery focused. They will be able to lead and develop an existing team and be adept at building and maintaining productive working relationships. They will seek out new opportunities to add value to existing activity and develop new ventures in collaboration with colleagues from a diverse range of different disciplines across the organisation. The ideal candidate will bring experience from a charity background and be used to supporting a broad portfolio of income generating activities. They will also be as comfortable leading communications internally as they are externally.

The Package 

Salary: £52,915.20 per annum.
As a valued member of the team you will have access to a wide range of employee benefits including:

• 25 days annual leave plus 8 bank holidays (pro rata), rising to 27 days with length of service
• Occupational Maternity/Paternity & Adoption leave
• Paid time off for fertility treatment
• Pension scheme, 6% employer contributions
• Occupational sick pay scheme
• Counselling and financial wellbeing services
• Access to electric vehicle lease cars through salary sacrifice 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

The closing date for applications is 9am Tuesday 28th May 2024.
Interviews will be a two stage process and held in person at HQ.
1st interview - Monday 10th June 2024
2nd interview - Thursday 20th June 2024 / Friday 21st June 2024

Please note: Devon Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received.
Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Due to the nature of this role, offers of employment are subject to a satisfactory basic DBS check and references.

No agencies please.