Crm database administrator jobs

Philanthropy and Partnerships fundraising at Alzheimer's Research UK has grown significantly over recent years. The Directorate has a track record of soliciting seven-figure donations and winning significant corporate partnerships with well-known and well-loved brands such as Omaze, Cadbury, Warburtons, Roadchef and Dobbies.

We are now looking to build upon our success by launching a new, significant fundraising appeal. This appeal will help drive further transformational growth, from income across majors donors, trusts and foundations, and corporate partners. Ultimately, it will help us funding cutting-edge research that will bring forward the day when we can diagnose, treat and prevent dementia.

As Stewardship Officer, you will play a key role in supporting the delivery of high quality and meaningful experiences for Alzheimer’s Research UK’s major donors, charitable trusts and corporate partners. This role is a fantastic opportunity for someone looking to grow their career in fundraising donor engagement and make a real impact at the UK’s leading dementia research charity.

The Stewardship Officer will work closely with the Donor Relations Manager and wider Directorate, assisting in the development of creative, personalised communications and materials that help build long-term, impactful relationships with supporters.

You will collaborate closely with teams across the organisation, including Events, Design, and Science Communications to deliver impactful content that is designed to inspire and engage high value donors, including philanthropic individuals, trusts and foundations, and corporate partners.

Main duties and responsibilities of the role:

· Stewardship development and delivery

· Develop and deliver stewardship touchpoints across the Philanthropy and Partnerships audience, ensuring a consistent yet tailored approach.

· Identify and communicate new ideas for stewardship and engagement across the Philanthropy and Partnerships team and support on implementation.

· Produce tailored written and visual resources including donor reports, video content, email updates, brochures, invitations, and thank you cards.

· Help maintain and coordinate a schedule of planned donor communications and materials, keeping abreast of current and future organisational and sector-wide news.

· Support with the development of stewardship frameworks and bespoke supporter journeys, helping to shape meaningful experiences for a high value audience.

· Work closely with the Events team to support on the creation and delivery of high value events, ensuring suitability for a high value audience.

Relationship building

· Be an active and engaged member of the Philanthropy and Partnerships team, contributing to a positive, ambitious and collaborative working culture.

· Build strong, collaborative working relationships with colleagues across the organisation.

· Work with colleagues in teams such as Communications, Brand, Events, Design, Science Communications, and Merchandise to help create engaging and inspiring supporter content.

· Develop an in-depth understanding of the external relationships held by the Philanthropy and Partnerships team (major donors, charitable trusts, and corporate partners) to help inform stewardship.

· Attend cross-team meetings, identifying where Philanthropy and Partnerships can support other organisational activity or where activity may pose an opportunity for a high value audience.

Project management and processes

· Project manage tailored donor touchpoints from concept to delivery, collaborating with internal and external stakeholders as required to harness expertise across the organisation.

· Coordinate the production process for materials by liaising with internal teams and suppliers, ensuring timelines are met and brand guidelines are followed.

· Develop an excellent working understanding of, and follow, the required processes used by support teams for the submission and management of pieces of work.

· Keep team records up to date and accurate, including entering information into the organisation’s CRM (customer relationship management) system.

· Support the Donor Relations Manager in streamlining processes to benefit colleagues across the Directorate.

What we are looking for:

· Experience of working with donor or customer journeys and understanding the importance of providing an exceptional level of supporter or customer care.

· Excellent written communication skills and a meticulous proofreader.

· Excellent listening skills, receptive to feedback and demonstrates flexibility, curiosity and an ability to learn.

· A creative thinker with an eye for innovation and spotting opportunities to maximise our impact.

· A strong communicator with an ability to build great relationships with colleagues across a range of teams.

· A strong team player with proven experience working independently and collaboratively across internal teams and external partners.

· Strong attention to detail, sets high standards and strives for excellence.

· Highly motivated and demonstrates a proactive and positive approach to problem solving.

· Strong ethical standards and a high level of personal integrity.

· Excellent IT skills in Outlook, Word, Excel and PowerPoint.

· Excellent planning and organisational skills, with an ability to work to deadlines and prioritise workload as required.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £32,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 18th May 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

A little about us

This is an exciting opportunity to join the Finance Team of a dynamic and growing children’s charity as Finance Assistant. 

Our mission is to bring hope and positive change to children and families.  To achieve this we deliver a range of services.  The Catholic Children’s Society (CCS) is one of the largest providers of mental health services to schools in London.  Currently we have over 50 counsellors/therapists working on-site in approximately 70 schools (both Catholic non-Catholic).  We also provide high quality early years education and family support, including offering emergency assistance for families in crisis. 

Our values

We work with children and families of all faiths and none; our sole aim is to help those in greatest need so they can overcome the challenges they face, achieve their potential and have better chances in life.  Our work is underpinned by our core values of integrity, compassion, inclusion and partnership.

What we are looking for

The post will suit someone who is highly numerate, organised and keen to develop and learn new skills (lots of training and development opportunities will be available).  Excellent attention to detail will be essential. This is a rare opportunity to make a real difference, working within a small team to support our finance function and – ultimately – ensure our organisation can achieve its goals and help many more children and families in need. 

What you get in return

The successful candidate will receive an excellent package including:

• Generous annual leave allowance of 27 days p.a. (plus bank holidays).
• Up to 11% employer pension contribution.
• Hybrid working options (once established in the role).
• Access to a staff Health Plan and Employee Assistance Programme 
• The opportunity to wake up each morning and feel you are making a positive difference!

Salary

£30,000 - £32,000
Hours: 35 hours per week

Location

This role will be based at our lovely and leafy Head Office in North Kensington (W10). 

Application process

Please go to 'quick apply'. Please ensure you include a cover letter with your CV. The letter should be no more than two pages and set out why you feel you have the skills and experience to excel in this role (referencing the job description). Please also explain what motivated you to apply. 

Job Tile: Operations and Office Administrator

Reporting To: Fundraising and Operations Manager & Health & Safety Officer

Days & Hours: Monday to Friday. Full-time - 37.5 hours per week

Salary: Depending on experience. This will be discussed with the shortlisted candidates.

Additional Benefits:

• An additional week of holiday (vs national entitlement)
• Four discretionary days of holiday over the Christmas period when the office is closed
• Discretionary Christmas bonus
• Discretionary paid compassionate leave
• Discretionary Occupational Sick Pay
• Discretionary paid time-off for dependents
• Discretionary paid time-off for public duties
• Discretionary additional bank holidays (if any announced by the government)
• Flexible working
• Training
• Long Service Awards
• Private Healthcare Scheme
• Death in Service Benefit
• Pension enrolment (optional)
• Invitation to Charity conferences and webinars

Job purpose

The Operations and Office Administrator will provide wide-ranging administrative & operational support to ensure an efficient office environment, contributing directly to the delivery of the international Missionary Society of St Columban’s mission priorities.

Key Responsibilities

Office Operations: Ensure the smooth running of the office through the management and coordination of IT systems, office supplies, post, telephone/internet, document filing and retention, and oversight of maintenance and improvements to equipment and the working environment.

PA & Administration: Provide IT and administration support to the Regional Director, the Fundraising and Operations Manager, Regional Council, the Board of Trustees, Mission Appeals Team and the community living at St Columban’s House; including minute-taking, arranging meetings, drafting and sending correspondence, database administration, preparation of reports, and booking travel and appointments.

Venue Hire & Events Administration: Coordinate room and grounds hire at St Columban’s – handling enquiries and bookings, diary management, health & safety compliance, preparing the venue, maintaining and improving the facilities, advertising – and assist with the planning and administration of events organised by the Charity.

Reception: Host visitors and handle enquiries by telephone and email; including deliveries/collections, maintenance and supplier visits, and members of the public contacting the office to donate, request a Mass, update their record details, meet with a priest, or for any other reason.

Health & Safety Administration: Manage the online system for health & safety, coordinate the review and update of risk assessments for the office, house and grounds, organise training and briefings, monitor and re-stock first aid supplies, act as a health & safety marshal and organise staff appointed as first aiders and fire marshals.

Principal Tasks

Under the supervision and management of the Fundraising and Operations Manager, you will:

Office Operations

• Champion Microsoft 365 and provide support and guidance to staff in how to make best use of its capabilities.
• Oversee the performance and maintenance of our IT server and network, maintain regular contact with our IT services provider to ensure all issues are resolved.
• Maintain, service and replace office equipment and furniture as required, including IT and telephone systems.
• Monitor and order stock of office supplies, including stationery, cleaning and sanitary products.
• Oversight of office cleaning arrangements.
• Organise and promote recycling to staff for equipment and supplies no longer required.
• Oversee and develop systems for document filing and storage.
• Arrange for confidential disposal of documents in accord with the Charity’s retention policy.
• Oversee arrangements, equipment and systems for receiving and sending out post.
• Process monthly Charity ‘Response with stamps’ claims.

PA & Administration Assistance

• Assist the Regional Director with day-to-day IT and administration tasks.
• Assist the Columban Fathers with administration tasks, when needed.
• Assist with arranging parish appeals and processing the response to appeals.
• Support with direct mail and other fundraising activities.
• Update supporter records in our CRM database.
• Attend and take minutes at Charity meetings.
• Book travel and appointments for the Regional Director and the Columban Priests.
• Prepare and send correspondence by letter and email.

Venue Hire & Events Administration

• Develop a robust and efficient system for the hire and use of the facilities at St Columban’s, covering both external bookings and internal use by staff and volunteers of the Charity.
• Handle all enquiries and bookings.
• Maintain a bookings diary/calendar that is available to all who need access.
• Keep a complete record of all bookings, related documents and correspondence in our CRM database.
• Ensure hirers and users of the facilities are briefed in all matters related to health & safety.
• Ensure the facilities are clean and ready to use before and after each booking.
• Host or arrange hosting for each booking.
• Process payments/donations made for the hire/use of the facilities.
• Collect and record feedback on their experience from external hirers and users.
• Work with the Buildings & Maintenance Manager to maintain and improve the facilities.
• Advertise/market the facilities to agreed target audiences.
• Provide planning and administration assistance for events organised by the Charity.

Reception

• Welcome and host all visitors to St Columban’s during normal opening hours.
• Maintain a visitors log and ensure all visitors sign in and sign out when leaving the building.
• Handle enquiries by telephone and email.
• Process requests from Charity supporters to donate, request a Mass or to update their database record.
• Receive and keep a daily log of deliveries, collections and service/maintenance visits.
• Ensure the Reception area is kept clean and tidy.

Under the supervision and management of the Health & Safety Officer, you will:

Health & Safety Administration

• Maintain and update BrightSafe, our health & safety planning and records management tool.
• Maintain regular contact with Peninsula, our Health & Safety service provider
• Review and update risk assessments for the office and conference room areas.
• Prompt and assist those responsible to review and update all other risk assessments.
• Ensure actions identified following a review are completed and updated in BrightSafe.
• Check and restock First Aid kits.
• Recruit and organise a team of first aiders and fire marshals.
• Provide and monitor accident books for the whole site and keep a central record of accidents reported.
• Arrange training for staff and volunteers in liaison with their line managers.

Some weekend and out of hours work may be required occasionally.

Person Specification:

Qualifications/training:

Essential:

• GCSE or equivalent in English and Maths (grade C or above)

Desirable:

• Business Administration Level 3 or equivalent qualification or experience.
• Microsoft 365 qualifications or equivalent training
• Health & Safety related training
• Other qualifications or training relevant to the role

Skills/competencies:

Essential:

• Competency in Microsoft 365 applications, especially Outlook, Word, Excel, SharePoint and Teams
• Accuracy, attention to detail and an aptitude for problem solving
• Excellent verbal & written communication skills
• Capable of working independently and collaboratively as part of a team
• Confidence in building relationships with various stakeholders

Desirable:

• Competency in Microsoft 365 admin centre and other 365 applications
• Competency in Donorflex or similar CRM database systems
• Knowledge and understanding of office IT systems and requirements
• Knowledge and understanding of workplace health & safety

Previous experience:

Essential:

• A minimum of 5-7 years’ experience of office-based administration work

Desirable:

• Employment within a Charity
• Reception/front of house
• Office filing systems
• Event administration

Special aptitudes and knowledge:

Essential:

• Confident and courteous with people on the telephone, in person and in correspondence by letter and e-mail
• A team player
• Ability and willingness to learn and adapt to new ways of working
• Responsible for undertaking core learning for the role
• Determined, innovative, target driven and self-motivated

Desirable:

• Empathy with the charitable aims of the Columban Missionaries.

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is seeking an experienced and motivated Charity Event Co-Ordinator to join our team. 

You will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.

Key Responsibilities:

• Support with stewardship, delivery and growth of National Events programme which includes London Marathon, Berlin Marathon and Dublin Marathon
• Ensure our event participants have access to relevant fundraising advice, materials guidance and accurate signposting, whilst promoting best practice in fundraising
• Keep our CRM database fully up to date with information about our supporters and their fundraising activities
• Manage event consoles for all Challenge Events, ensuring participants are signed up and places confirmed within a timely manner
• Ensure all Challenge Events are listed and updated on our website, including adjusting number of places available and closing events when they reach capacity
• Support with marketing of Challenge Events through social media and other channels

Skills & Experience:

• Experience in events fundraising, donor management and stewardship
• Experience of working to and achieving objectives and financial targets
• Excellent attention to detail and the ability to work accurately and efficiently
• Excellent time management skills and the ability to plan and work to pressing and competing deadlines
• Ability to mitigate for risks and spot opportunities for improvement
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

The Association of Charitable Foundations (ACF) is the leading membership association for foundations and independent grant-makers in the UK. 

Driven by a belief that foundations are a vital source for social good, our purpose is to strengthen trusts and foundations so they can rise to the challenges of our times. We do this through the provision of policy and advocacy, research and information, and a wide-ranging programme of events and learning.

ACF are recruiting for a Finance and Operations Officer to work within our Operations team. You will support the Head of Finance with a range of financial administration including processing and paying invoices, reconciling bank statements, updating our accounting and CRM systems, responding to member queries in relation to payments and invoices, processing expenses and supporting the cash flow forecasting process.   

You will also provide other operations support relating to office management and will support the HR Manager by maintaining annual leave and sickness records, providing administration support for staff onboarding and leaver processes, and updating key documents such as organisational charts and welcome handbooks. 

We are looking for someone process-oriented with excellent attention to detail and administrative skills, with experience of financial administration, proficiency in Excel, and the ability to ensure accurate data entry and reporting. 

As an employer we offer a great range of benefits including generous leave entitlements, flexible working arrangements, an employee assistance programme, free flu vaccine vouchers, season ticket loans and a 10% employer pension contribution. 

JOB DESCRIPTION

 JOB PURPOSE

To provide the administration of ACF’s finance processes. 

To support with other Operations functions including IT, HR, and office management. 

KEY RESULT AREAS/PRINCIPAL DUTIES AND RESPONSIBILITIES 

Finance 

Prepare invoice authorisation and payment process, ensuring invoices and expenses are recorded and approved appropriately, and payments made to suppliers in a timely manner. 

Reconcile bank statements, accounting software, and CRM, to ensure accurate income and expenditure records. 

Administer the corporate credit card scheme to ensure statements and transactions are approved, reconciled and accurate. 

Issue and update membership invoices using CRM. 

Manage outstanding debtor balances to ensure timely receipt of cash for ACF’s income. 

Respond to member and supplier queries regarding invoices and payments. 

Support cashflow management by maintaining a cashflow forecast. 

HR 

Maintain annual leave and sick leave records. 

Support HR manager with onboarding new staff: issuing offer letters, contracts, new starter forms, sending reference requests and arranging IT set up. 

Support HR manager with processing staff leavers: managing leaver checklists, issuing leaver letters, requesting the closure of IT accounts. 

Update ACFs organisational chart and welcome handbook as required. 

Ad hoc HR administration support around peak periods e.g. end of year reviews 

Other 

Support other Operations and Office Management functions as needed, including IT and office equipment, ensuring adequate levels of kitchen and office supplies, managing incoming post, and liaising with suppliers. 

PERSON SPECIFICATION

Essential:

Demonstrable experience of financial administration

Demonstrable experience of using databases and spreadsheets ensuring accurate data entry and quality 

Strong working knowledge of MS Office, particularly MS Excel and ability to report and present data clearly 

Strong IT/systems skills, particularly including Excel and databases

Numerate 

Developed administrative and time management skills 

Excellent attention to detail 

Process-oriented 

Rational, logical thinking 

Organised 

Pro-active 

Flexible 

Discretion in dealing with confidential information 

Desirable

Finance qualification or study 

Experience of using Sage 50 Accounts 

Experience of CRM systems 

Understanding of basic accounting

Understanding of VAT 

Developed analytical ability 

Interviews to be held w/c 12 May, in-person 

Campaign Against Arms Trade is seeking an experienced IT manager on a part-time basis (21 hours per week) on a monthly rolling contract starting in May.

This role is hands-on with a broad responsibility of providing subject matter expertise along with general IT support, systems administration and project management. The office is based in east London and the role requires 1 day a week to be on-site. Regular responsibilities include patch management, back-ups, 1st line support, troubleshooting a variety of systems, managing on-going projects (some with 3rd party contractors), vulnerability management & monitoring of security alerts.

Required:

• IT management experience.
• IT operations background (either from 1st/2nd line support, sys admin and/or networking).
• Experience of working in a small organisation with a broad set of responsibilities.
• Linux system administration and CLI skills.
• Experience of managing projects and external contractors.
• An honours degree in computer science (or closely related field).
• Professional IT certifications (e.g. in networking, sys admin, cyber, etc).
• Credential management, mobile device management, endpoint security & documentation.
• Ability to effectively and efficiently explain complex issues to non-technical workers.
• Enthusiasm for providing 1st line support for your team.
• Experience of supporting remote workers.
• Experience of managing sensitive information within current data protection legislation.
• Experience of supporting network devices (firewall, VPNs, access points etc).
• CRM/CMS support.
• Support for and understanding of CAAT’s objectives, aims, and values, and a commitment to equality, diversity and inclusion.

Desired:

• Experience of working in a non-profit organisation.
• Experience and interest in information security.
• Background of campaigning and/or activism.
• Demonstrable interest in technology/IT/cyber security outside of work.
• Experience of supporting high-risk systems, projects, persons and/or organisations.
• Due to the sensitive nature of the organisation's work, it will be necessary to perform background checks and applicants will be expected to consent to this process before employment begins. The successful candidate will also be required to sign a Non-Disclosure Agreement.

CAAT pays freelance contractors a day rate of £288.89 (£41.27 per hour).

We particularly welcome applications from members of marginalised communities.

How to tender an application

To apply please send your CV and a cover letter to contact-caat [at] proton [dot] me

Applications will be considered as they are submitted and an appointment may be made before the deadline of Friday 2nd May.

If you prefer to send your application with a higher degree of confidentiality, create a free ProtonMail account (or, if you have one, use an existing account) and use that to email our ProtonMail account. If you need guidance on how to use ProtonMail, please use the guides on their webite on how to get started.

If you have any queries regarding this post or any of the information we have given, please visit our website or contact us on the email given above. Thank you for your interest.

Job Title:Community Fundraising Manager

Salary:£38,000 - £40,000

Responsible to:Head of Partnerships, Ruth Strauss Foundation

Accountable to:  Board of the Ruth Strauss Foundation

Hours per week:  Location:Monday-Friday 9.00am – 5.00pm

Hybrid: minimum 2 days a week in London office

The Role

We are recruiting for a Community Fundraising Manager to join our Fundraising team. The role will be instrumental in the Foundation’s engagement with different communities and building fundraising partnerships across a range of community audiences, including youth and education, sports clubs, community groups and individuals doing their own activities. You will be responsible for growing our existing community products such as Turn Cricket Red as well as introducing new products and initiatives to generate growth in Community Fundraising. Part of a small team, you will develop key relationships within the RSF network of supporters, suppliers and delivery partners and manage a portfolio of events and activities for a range of supporter groups.

Key Relationships:

• Head of Fundraising
• Head of Partnerships
• Supporter Care Executive
• Schools Lead/Schools Manager
• Cricket clubs
• Schools/universities
• Community groups
• RSF individual supporters

Role Profile:

Reporting to the Head of Partnerships, your role will focus on:

1. Managing and growing the Ruth Strauss Foundation Turn Cricket Red Campaign, working with schools, sports clubs and Universities
2. Creation of new RSF owned community fundraising events/activities/products
3. Managing RSF third party events-London Marathon, Westminster Mile, professional athlete testimonials, galas and dinners
4. Work closely with the Ruth Strauss Foundation School Programme Lead to maximise schools community fundraising

Key Responsibilities:

• Develop and deliver the Foundations community fundraising strategy and community fundraising activities and campaigns
• Develop and implement a varied portfolio of events and community fundraising activities to meet agreed objectives, all of which reflect the spirit of the Ruth Strauss Foundation
• Ensure, with the wider Fundraising team, we meaningfully engage different communities with RSF
• Ensure relevant processes and policies are in place to deliver a successful, profitable community fundraising programme
• Oversee the management of fundraising systems, processes, and platforms in order to create the best possible experience for donors and participants
• Develop a robust supporter journey for community fundraisers which leaves them with an excellent supporter experience and generates a lifelong relationship with RSF

To achieve these objectives the post holder will be expected to:

• Plan, budget, attend and coordinate an annual community fundraising and events calendar with set objectives, budgets and KPIs for each activity
• Regularly review the performance of fundraising activities/events and products, make recommendations for improvement, and support decision-making regarding fit of new opportunities for the foundation
• Project Manage the delivery of the community fundraising programme at RSF, leading on activity working group meetings, coordinating with key stakeholders to ensure campaigns, activities and events are managed efficiently
• Work closely with the schools lead and school manager to grow our schools fundraising programme – working collaboratively so the training programme objectives are also met
• Develop a long-term growth strategy for Turn Cricket Red – focused on maximising current opportunities as well as diversifying to increase our reach
• Deliver high value supporter stewardship to increase lifetime value and impact of their fundraising
• Build and maintain a variety of community relationships across varying stakeholders and seniority, ensuring opportunities for growth are maximised
• Alongside the team, co-ordinate event/activity logistics including but not limited to sales, bookings and liaison with supporters and suppliers, material production, promotion, set up, and delivery
• Oversee relationship with key providers of event fundraising mechanisms such as online donation platforms, auction platforms and text to donate services
• Work with colleagues to ensure all events are adequately supported with staff, volunteers and hosts, and that all stakeholders receive appropriate training/ briefing and post event debriefs
• Work with the Head of MarComms and Digital to produce engaging fundraising collateral and information for event and community supporters including pre and post event communications/marketing collateral, working with external production companies where required
• Ensure all events and activities are compliant with fundraising code of conduct, GDPR and other event processes/policies
• Oversee the use of the CRM system to ensure data is recorded in compliance to Data Protection and GDPR and maximises output for supporter journeys
• Use sector trends and audience analysis to direct strategy and ensure that RSF remains innovative and at the forefront of Community fundraising

This Job Description reflects the duties of the post as they exist at this time and may be subject to changes based on the needs of the Fundraising Department. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.

What we are looking for:

• Experience of designing and delivering successful Community fundraising events and activities
• Excellent organisational and administrative skills including budget and project management
• Ability to build excellent relationships especially with supporters, partners, ambassadors and suppliers
• Strong team player and project leadership, ensuring clear and regular communication with the RSF team and stakeholders as appropriate
• Ability to keep calm under pressure and maintain a clear head, anticipating risks and problems
• A willingness to adapt and be flexible. There are often new projects, changing priorities, and new processes that you will need to embrace
• Ability to undertake travel, including overnight stays where necessary
• Competent user of Word, Excel, PowerPoint, and experience of CRM systems

Desirable

• Experience delivering nationwide community campaigns
• Competent user of client / supporter databases

How to apply:

We are committed to being an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We welcome applications that help us in our mission to be a place where you can be yourself and thrive.

Please share your CV and a covering letter that is no longer than 2 sides of A4.

Interviews will be planned as applications come in. Application process may close early.

If you have any queries on this role, please get in touch.

We take your privacy very seriously and promise to keep your details safe. Check ourApplicant Privacy Policy to find out more.

About the Ruth Strauss Foundation

In early 2018, Ruth Strauss, the wife of Sir Andrew Strauss the former England cricket captain, was diagnosed with an incurable lung cancer that affects non-smokers. Ruth died on December 29th 2018; she was 46 years old and mother to two children, then aged 10 and 13.

In her memory, Sir Andrew has launched The Ruth Strauss Foundation to:

• Provide professional emotional support for families when a child is facing the death of a parent
• Facilitate collaboration and influence research in the fight against non-smoking lung cancers

Purpose
The Marketing Assistant is a varied role, working primarily in our Supporter Relations team, but also supporting other areas of the Fundraising and Communications team.
The primary focus of this position is to provide an excellent customer experience for CBM supporters so that every interaction is carried out with excellence, integrity and efficiency. This will help to create and be part of a supporter experience that develops and maintains long-term relationships with dedicated individuals and churches across the UK. The Marketing Assistant will ensure supporters feel valued and engaged with CBMs work.

On a day-to-day basis the position holder will be engaging with supporters by phone, email and writing, in responding to a wide range of enquiries, and carrying out administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials.

The successful applicant requires strong written and verbal communication skills, as well as confidence to make outbound phone calls to build relationships, thank supporters, to share updates on our work, and ask for donations to build relationships, grow supporter engagement and maximise long-term income.
The position is part of a dedicated and enthusiastic Fundraising and Communications team, and part of this role is to provide additional administrative support to the wider team, specifically in areas such as 121 supporter communications to fundraisers doing events, churches, and legacy and in memoriam supporters.

Key Responsibilities
1. Inbound enquiries (40%)
Respond to the needs of CBM supporters and the public through the handling of inbound calls and emails in a prompt, professional, and courteous manner.

This includes:
a. Taking and processing donations over the telephone.
b. Handling requests, feedback and complaints in a respectful and timely manner, and offering solutions when appropriate.
c. Updating supporter records on the Customer Relationship Management system (currently Salesforce) and carrying out mail or email follow-up when required.
d. Responding to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.
e. Co-ordinating and responding to comments made on CBM’s social media platforms.

2. Outbound 121 communications (30%):
Carry out outbound calls to potential and existing supporters to inspire donations and explain over the telephone how support will transform lives, following set briefs and guidelines, but when applicable engaging supporters in conversation in a non-scripted approach. This includes:
a. Regular outbound calls and emails include thanking and stewardship communications, asking for support by Direct Debit, clarifying Gift Aid statuses, and discussing the possibility of supporting the charity in a Will.
b. Update the outcome of calls on supporter records on the CRM system.
c. Process donations made over the phone, carrying out mail or email follow-up when required, using existing materials and letter templates.
d. Refer follow up actions that are outside of the team’s remit to the relevant team or individual.
e. Contribute to the creation and development of guidelines for in- and out-bound telephone conversations.

3. Additional administrative duties (30%):
Perform a variety of other administrative tasks to support the wider fundraising team:
a. Data inputting, preparation and reports.
b. Updating and proofing fundraising materials.
c. Supporting speaker and church coordination when required.
d. Co-ordinating the stock and the distribution of supporter materials and fundraiser resources.
e. Mailing out church packs, thank you letters, and personalised communications, such as handwritten cards.
f. Liaise with colleagues and attend meetings to ensure up-to-date knowledge of CBM’s work.
g. Help develop a culture of enthusiasm and success, which reflects the ambitions of CBM.

We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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Our Funding Management team are looking for someone who loves excel and has excellent attention to detail.

This role is responsible for ensuring we maximise our restricted funds income in compliance with our funders requirements by allocating funding to grants, compiling and submitting claims and reports to Funders in a timely manner.  Working effectively across the King's Trusts Delivery, Finance and Fundraising teams in a proactive manner.

The role is perfect for you if you have strong administration, reporting and time management skills along with experience of using CRM databases and excel.

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Action in rural Sussex is seeking a customer-focused, friendly Adviser to join our expanding community buildings team.

Community halls form a vital part of thriving communities, especially in rural areas, providing inclusive, accessible local spaces for a wide range of wellbeing, educational, and recreational activities. They contribute to community health and wellbeing, help overcome isolation, reduce car travel and impact on the environment, and strengthen community cohesion.

Our community buildings team works with community spaces across Sussex, particularly charitable village halls, providing managers and trustees with specialist advice and information via our information portal, online discussion forum, newsletters, training and networking events, and bespoke individual support.

We would welcome applications from individuals who have experience and knowledge of running community buildings, as well as the ability to put together lively, readable newsletters, web and social media content to keep halls up to date with current developments.

If you share our vision of active, thriving communities, full of choice and opportunities for everyone, regardless of their circumstances., then we would love to hear from you.

We are a movement of students sharing and living out the good news of Jesus Christ. Locally. Nationally. Globally. IFES ministry is supported behind the scenes by International Services based in Asia, the UK, and the USA. 

IFES supports and connects students living out the gospel as witnesses in the university in more than 180 countries worldwide. At the heart of everything we do is the desire to see students thriving as communities of disciples, transformed by the gospel and impacting the university, the church and society for the glory of Christ.

Would you join us? 

To assist in this work, we are looking for a Senior Finance Administrator to serve IFES supporters and the wider fellowship by accurately and efficiently processing incoming donations and outgoing payments. In this role, you’ll correspond with IFES donors and handle payment requests both from external suppliers and IFES regions and national movements all around the world. 

Could that be you? 

The successful candidate will have a gift for administration, excellent attention to detail, and strong verbal and written communication skills. We’re searching for someone with a positive experience of working in a team, as well as the ability to prioritise and meet deadlines.  

If you recognise the importance of evangelical student ministry, are confident in your ability to work in a multi-cultural setting, and are looking for a fulfilling role in a forward-thinking team, we would love to hear from you.

You can find out more information about the job in the attached Job Profile. Also attached are our Doctrinal Statement and Job Privacy Notice.

To apply, please click the "Redirect to Recruiter" button above and complete the online application form via our website.

IFES is committed to providing equal opportunities and recruiting and developing a diverse workforce, so we encourage candidates from diverse backgrounds to apply.  We would be grateful if you could complete the attached Equal Opportunities Form and upload it to your application. Please note this is voluntary and the information will be used for monitoring purposes only.

• APPLICATION DEADLINE: 5pm Wednesday 7th May 2025. 
• INTERVIEW DATE: Monday 12th May 2025, in Oxford. 

Our primary calling is to pioneer and nurture a nationally led student witness in every country of the world. The work of International Services is to support this frontline ministry.  

IFES is an organisation with a distinctive Christian ethos. This post is subject to an Occupational Requirement under provisions made in the Equality Act 2010. Applicants should therefore demonstrate a firm Christian commitment and agree with the IFES doctrinal basis and ethos statement. 

This job will not qualify for a Certificate of Sponsorship, so you will have to prove you have other means to work legally in the UK before we would consider your application. 

As Fundraising Grants Officer, you’ll play a vital role in securing funding from a variety of sources. Sitting within the Philanthropy team, you will contribute directly to our ambitious income targets by identifying and applying for grants and funding opportunities.

You’ll have excellent writing skills with an innate understanding of how effective verbal communication and writing skills can influence people’s decisions. This role offers the unique chance to gain hands-on experience in writing compelling grant applications, while also developing broader fundraising skills across trusts and foundations, major gifts, and corporate partnerships. It’s a fantastic opportunity for someone looking to grow in a dynamic and supportive team.

Drawing on your experience in fundraising, grant applications, grant-giving, or grant management you’ll play a key role in supporting our mission. This is an opportunity to grow professionally while making a meaningful contribution to our goal of advancing human health through medical research.

We would like to hear from you if you can demonstrate:

• Experience of undertaking research to identify and assess potential funding opportunities.
• Effective written communications with a persuasive writing style.
• Experience of successfully making or reviewing fundraising or grant applications in a charity. grant-giving organisation, research funding organisation or scientific setting.
• Strong research and analytical skills with excellent attention to detail.
• Working in an organised manner, managing deadlines effectively and responding flexibly to work priorities.
• IT literacy and experience in effectively using a CRM system for fundraising.
• Developing and managing effective working relationships with colleagues and external stakeholders.

We will offer a salary of between £29,000 and £34,000 depending on experience for a 36-hour week. Ideally you will be a full-time employee but we are happy to consider a part-time contract (min 0.8 FTE). This post will be offered as a permanent contract.

We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of three days a week (usually Monday, Tuesday, and Thursday) with the option to work remotely for the remainder.

At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong.

We especially welcome applications from individuals from minoritised groups, including those from Black, Asian, and minority ethnic backgrounds, disabled people, and members of the LGBTQI+ community.

We are recruiting for a Senior Administrative Assistant to join our team to support the delivery of projects, products and services.

The Chartered Institute for Archaeologists (CIfA) is the professional home for archaeologists in the UK and overseas. We set high standards and benchmark good practice in archaeology to inspire trust in, and respect for, the profession of archaeology. As well as providing training and networks for over 4000 members, we develop and deliver regulated qualifications, accredit undergraduate degree programmes in archaeology and undertake a range of funded projects aimed at supporting the archaeology sector.

We are a fully remote organisation with home-based staff located across the UK. We work collaboratively online using MS Teams, with regular one-to-one, team and project meetings. 

We are looking for a focussed and self-motivated individual to provide administrative support across the professional skills and standards areas of our work. You will have excellent organisational and administrative skills, good attention to detail and be confident communicating with stakeholders in a customer facing role. You will be familiar with a range of IT systems, particularly Office365 and be confident using databases and spreadsheets.

Key tasks include

· providing efficient and effective support for meetings

· liaising with stakeholders including learners, training providers and employers

· data collection and reporting

· keeping accurate records in line with GDPR requirements

· updating documents and webpages

· liaising with finance colleagues to ensure timely invoicing and grant payment claims

Salary and benefits

· CIfA scale 7-9 (£25,573 - £27,471) plus 6% pension contribution

• 27 days annual leave, 3 additional company holiday days between Christmas and New Year plus bank holidays (pro rata for part-time positions)
• Flexible working arrangements
• Group life scheme 

CIfA’s policy on equal opportunities
CIfA is committed to implementing a policy of equal opportunities in archaeology. In line with our equal opportunities policy, we want to ensure that no job applicant receives less favourable treatment or access to opportunities for training and development on any grounds not relevant to employment practice.

CIfA would like to actively encourage qualified individuals to apply for this position, regardless of background or personal disability. If you require any reasonable adjustments during our recruitment processes, including assistance with reading this page or associated documents, please contact us.

Closing date for applications is 5pm, Monday 5 May. Interviews are expected to take place Between 21 and 23 of May. Please indicate in your cover letter any dates of unavailability.