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Top job
Alzheimer's Research UK, CB21, Cambridge
Circa £33,000 per year
Essential to the success of an internal project and will be responsible for ensuring ARUK’s business processes are understood and challenged
Posted 1 week ago
Top job
Alzheimer's Research UK, CB21, Cambridge
Circa £53,000 per year
Essential to the success of an internal project, responsible for the project is planned, managed & delivered to the agreed scope & budget.
Posted 1 week ago
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The Bus Shelter MK, Milton Keynes
£30 – 35K (pro – rata) depending on experience
Posted today Quick Apply
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Worthstone, London
£37,000 - £45,000 per year depending on experience, pro rata, + benefits
Seeking experienced Operations Manager to join our purpose driven B Corp in an exciting growth phase, championing sustainable investment.
Posted today Quick Apply
Top job
Campaign Against Living Miserably, London
£34,000 - £38,000 per year
New role leading small team to drive DIY fundraising and provide excellent supporter care at suicide prevention organisation
Posted 1 day ago

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Closing today
Charity People, Portsmouth
Up to £45000.00 per annum
Posted 2 weeks ago Quick Apply
Ashby Jenkins Recruitment, City of London
£35000 - £38000 per year
Posted 1 week ago
TPP Recruitment, London
£33904.00 - £41694.00 per annum
Posted 6 days ago Quick Apply
Closing soon
Understanding Recruitment Ltd, Remote
£45,000 - £50,000 per year
Posted 4 weeks ago Quick Apply
St Benedict's Hospice, Sunderland
£28,000 per year pro rata
We are seeking an enthusiastic Trusts & Foundations Fundraising Manager to join our small team and make a real difference to people's lives
Posted today Quick Apply
Hospice Charity Partnership, Multiple Locations
£26,370 - £31,021 per year
Posted 2 days ago Quick Apply
St Benedict's Hospice, Sunderland
£28,000 per year
Seeking an enthusiastic and creative individual to join our team!
Posted today Quick Apply
Street Child, City of London
£35,000 per year
We are searching for an awesome fundraiser to lead our events & challenges. A key role that sits right at the heart of the charity!
Posted today Quick Apply
Page 1 of 27
CB21, Cambridge
Circa £33,000 per year
Contract, 15 months, Full-time
Actively Interviewing
Job description

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

You will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2021, we were listed 69th in the prestigious 100 Large Best Companies to Work For.  We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work for in the East of England and the Charity’s 30 Best Companies to Work For.

We are implementing a new CRM system to replace Raiser’s Edge. This is a hugely significant organisation-wide project that provides the opportunity to transform the way we engage with our supporters. This role will be essential to the success of the project and will be responsible for ensuring ARUK’s business processes are understood and challenged to ensure we can standardise processes across the charity. You will work with the CRM Senior Product Owner to define ARUK’s business requirements to develop User Stories. This will require close collaboration with the ARUK CRM Project team, ARUK colleagues and the CRM implementation partner.

Main duties and responsibilities of the role:

  • Work with users to understand and map out their processes within the existing CRM system.
  • Define and document user requirements and work with the users and the CRM Project Team to prioritise these requirements.
  • Constructively challenge users on their business processes and requirements to ensure we are challenging accepted norms, encouraging standardisation of processes and, where appropriate, adapting to the new CRM system.
  • Document ARUK’s business requirements as User Stories.
  • Work with users to determine acceptance criteria and tests for the User Stories, providing appropriate guidance.
  • Work with the CRM implementation partner to ensure there is common understanding for each User Story and any ambiguity is resolved prior to the sprint starting.
  • Develop excellent working relationships with the implementation partner to ensure there is excellent, clear communication throughout the project.

What we are looking for:

  • Understanding of business analysis approaches and methodologies. 
  • Experience of working with end users to define business requirements and provide solutions within the technical capabilities of the CRM system.
  • Experience of producing technical documentation such as process workflows, user stories and user requirements.
  • Experience of working with a third-party implementation vendor during a project.
  • Excellent communication skills, with an ability to build relationships, trust and respect at all levels. Effectively communicates to people of all different technical abilities.
  • Demonstrates strong negotiation, influencing and decision-making skills. 
  • Excellent listening skills, receptive to feedback and demonstrates flexibility.
  • Strong team player who can work both independently and collaboratively with internal and external stakeholders.
  • Excellent planning and organisational skills, with an ability to work to deadlines and reprioritise work in accordance with the organisational needs.
  • Proficient in use of Microsoft Office products.

Additional Information

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abingdon, Cambridge, CB21 6AD. 

Salary: Circa £33,000 per annum, plus benefits

Please download the Vacancy Pack for more details.

The closing date for applications is the 30th January 2022, with interviews likely to be held week commencing the 7th February 2022. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures.  Should you need any adjustments to the recruitment process, at either the application or interview stage, please contact us using the information on our website

How to apply:

Please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies page. You will be able to attach your CV and covering letter to your application and track the status of your application.

For more information about this vacancy and working for Alzheimer's Research UK please visit our website. 

Application resources
More about Alzheimer's Research UK

Who We Are

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis,... Read more

Posted on: 12 January 2022
Closing date: 30 January 2022
Job ref: CRMBA/22
Tags: Project Management,Operations

The client requests no contact from agencies or media sales.