You will be passionate about sharing USPG’s vision with a variety of existing and potential supporters.

Your role

• to increase engagement and gifts from churches currently supporting USPG; to engage new churches and supporters; and to re-engage churches whose support has lapsed.
• to increase engagement from individuals and recruit new individuals to become USPG supporters.
• to deliver fundraising appeals and campaigns ensuring that supporters go on a meaningful journey with USPG and become lifelong supporters
• to work closely with the with the wider Mission Engagement Team to ensure there are a growing number of engaged individuals and churches with an awareness of both fundraising and Mission Engagement activity

USPG is looking for someone with

• experience of managing fundraising or marketing campaigns and appeals
• ability to write compelling fundraising copy
• experience of managing a supporter CRM
• experience of and understanding of fundraising within the church context

You will be

• highly organised and efficient
• able to work in collaboration with a small staff team
• excited about engaging with a variety of supporters in order to help USPG achieve it’s mission

This appointment is subject to safer recruitment procedures, including an enhanced DBS disclosure.

Applications must be recieved by 9am on Friday 24 July 2020,  using our application form, CVs will not be accepted.

Interviews will take place on Thursday 30 and Friday 31 July 2020.

We’re Mind, the leading mental health charity.  We won’t give up until everyone experiencing a mental health problem gets support and respect.  We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

As part of an organisation-wide digital transformation programme, Mind is implementing Microsoft Dynamics 365 for CRM across the charity. 300 staff are now live as part of “phase 1” and 100 more are coming onto the system during this first phase as part of the 3rd and final release. This is a time of great aspiration and considerable opportunity for Mind.

Reporting to the Head of Data and Supporter Relations, the Head of CRM will be accountable for the success of CRM across Mind and will be responsible for further developing the CRM capability and embedding the system as an integral part of the organisation.

You will work closely and collaboratively with colleagues across the organisation (including the Wales Office) and will work with volunteers/temporary staff/consultants/agencies as required as well as being accountable for CRM supplier relationships.

With a proven record of accomplishment in leading CRM/Data technical teams, enhancing customer focused culture, you will ensure you team is motivated and solution focused. You’ll have demonstrable experience of develop and delivering a CRM strategy at scale and expertise in data management, and business intelligence systems. With a passion for teaching others, you’ll be a great leader and will maintain effective relationships.

Please refer to the full Job Description upon applying for the role

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Closing date: Monday 20th July 2020

Mind reserve the right to close the role early due to receiving a high volume of quality applications, therefore we recommend you apply early!

6 Months Fixed Term Contract

Mind is the leading mental health charity in England and Wales. We’re here to make sure that everyone with a mental health problem has somewhere to turn for advice and support.

As part of an organisation-wide digital transformation programme, Mind is implementing Microsoft Dynamics 365 for CRM across the charity. This is an exciting time to join Mind where data is moving to the core of all activities of the organisation. The CRM and Data Services Senior Officer will be responsible for administering the day to day operation of the CRM database, assist in the implementation of marketing programmes to deliver actionable supporter and business insight for the charity.

We are looking for someone with experience of:

• Delivering excellent customer care in a data environment.
• Gathering and refining business requirements, translating them into data specifications and implementing a solution.
• MS SQL Server databases or similar SQL environments
• Administering large and complex CRM database systems and providing database user support.
• Administering data extractions (mailings selections) and data import procedures.
• Contributing to supporter journeys, integrated communication plans and supporter care strategies in order to improve the lifetime value of supporters.
• Producing analysis from customer/supporter databases to inform marketing strategies.
• Developing and documenting operational business processes, procedures and guidance.

Reporting to the Deputy CRM Manager, the ideal candidate will have experience of handling large volumes and creating data mapping documents. Knowledge of GDPR is a must as well as having a good knowledge of all regulations that are necessary to observe in a data management environment.

Closing date: 05 July 2020

Interviews: w/c 10/13 July 2020 – via video conference

Please refer to the Job Description whilst completing your application.

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

Mind is an equal opportunities employer.

Action Against Medical Accidents is the charity for patient safety and justice, and we are embarking on the most exciting leg to date of our digital journey. We are implementing a new CRM to serve all our needs, and developing a digital strategy to support all of our stakeholders.

You will be an integral part of this journey, working as part of the project team and as our in house CRM expert. In conjunction with senior management you will also contribute to and develop a digital strategy for the organisation. This is an exciting opportunity for someone looking to play a crucial role at an exciting time for an organisation looking to further its digital maturity.

We offer a competitive salary, minimum of 25 days holiday a year (we also close the office at Christmas, and you get these days in addition to your leave allowance!) and a friendly office atmosphere. We also offer flexible working, which is fully embedded in our culture. Applications for part time (e.g. 28 hours) would be considered.

Interviews will be held week commencing 3rd August.

Fixed Term (FTA) 2 years 

Leading a dynamic CRM team, you will be working closely with colleagues across the Business Services Team, Foundation and RBG Kew to ensure delivery of first-class database services to Foundation, the Directorate responsible for fundraising and membership. Our Microsoft Dynamics CRM underpins RBG Kew’s philanthropic and membership programme and will play a vital role in the preparation and delivery of a forthcoming major fundraising campaign.

Kew is the world’s leading botanic gardens, at the forefront of plant and fungal science, a UNESCO World Heritage Site and a major visitor attraction.

We want a world where plants and fungi are understood, valued and conserved – because our lives depend on them.

We use the power of our science and the rich diversity of our gardens and collections to provide knowledge, inspiration and understanding of why plants and fungi matter to everyone.

To be successful in this position, you will need to be a team player with strong business analysis skills, experience of system development including requirements capture, analysis, design, development, testing and user documentation. You will have experience of developing and managing positive working relationships with stakeholders at all levels and be familiar with a Microsoft Dynamics CRM system.

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please visit our website for more information and to apply.

Closing Date: 06/07/2020

We are committed to equality of opportunity and welcome applications from all sections of the community. We guarantee to interview all disabled applicants who meet the essential criteria for the post.

No agencies please.

The  role Data Manager, reporting to the Head of Supporter Marketing, will transform the way The Children’s Trust uses data to drive decisions. Responsible for developing, managing and maintaining the newly implemented CRM database (thankQ), you will have a pivotal role in embedding the system, and in providing accurate and insightful data to underpin fundraising and marketing campaigns.

Manage and develop the CRM database:

• Develop, manage and maintain CRM database (thankQ) and proactively identify areas for improvement in data management.
• Ensure we collect and maintain high quality data and be responsible for data hygiene.
• Drive system and process improvements that will enhance data processing, reporting and insight.
• Map out and document key processes.
• Act as a systems expert to provide specialist technical support for CRM to users.
• Manage access permissions and privileges, monitoring user access and security.
• Liaise with Head of I.T. & Transformation and the Digital Manager, to ensure CRM architecture is aligned and integrated with other systems.

Reporting, analysis and insight:

• Maximise our ability to make evidence based decisions through data gathering and analysis, to unlock the value of supporter and professional data, and drive income and engagement.
• Work with teams to identify and develop measures to monitor and model performance.
• Develop models to help forecast and predict performance.
• Assist users with reporting and develop more advanced reporting.
• Provide financial reporting to reconcile donations received by the Finance Team including Gift Aid
• Undertake bespoke pieces of reporting and analysis, drawing out insights and recommendations.
• Identify opportunities to streamline communications to supporters for deeper engagement.
• Identify and analyse key trends in giving patterns to help with the overall Fundraising Strategy.
• Analysis of lifetime value for donor recruitment.
• Develop KPIs and dashboards aligned to department priorities.

Data selections and targeting:

• Work with teams to advise on targeting and selections, in line with campaign objectives.
• Deliver supporter selections for teams.
• Proactively identify opportunities that improve performance of campaigns and lifetime value.

• Identify opportunities to streamline communications to supporters and facilitate deeper engagement.

Managing imports and exports from CRM:

• Develop and manage import and export of data to and from CRM.
• Cleanse data prior to importing and run routine quality checks on imported data.
• Managing HMRC Gift Aid submissions and in-house Direct Debit claim process.

Training and empowering CRM users:

• Provide training and advice to all users.
• Advise on best practice for the use of the CRM.
• Create and administer user access and permissions.
• Develop and maintain training manuals.

Job Purpose

As Interim Digital Integration Manager, you will be responsible for the successful onboarding
and delivery of priority data integration projects over the next six months to deliver effective and predictable digital engagement experiences for our campaigners and other supporter groups.

Key Responsibilities

• Provide technical expertise working with cross-functional teams and third parties to help onboard and project manage delivery of a range of digital integration projects, implementing an industry standard digital project management methodology.
• Manage the end-to-end process for digital integration projects including planning and defining the scope of work, stakeholder engagement, resourcing, tracking, budgeting, risk analysis and project managing implementation. This includes translating requests into tasks for internal teams and external agencies.
• Accountable for digital project delivery to cost, time and quality parameters, including the development of robust monitoring and evaluation processes to continuously improve delivery.
• Work collaboratively with colleagues to accurately scope digital solutions, researching best practice, platforms, tools and technology to meet the charity’s objectives. This includes exploring and testing the potential of digital to enhance the development and delivery of our services, campaigns or fundraising offer.
• Across projects, work closely with relevant teams to ensure website content is optimised for SEO and we’re ‘data smart’ – optimising data and data capture opportunities to deliver insight-led growth and a great online experience for all our audiences.
• Work closely with the IT, CRM and Information Governance teams to ensure digital systems are secure, aligned with the technical enterprise architecture and business continuity is maintained.
• Advise on the technical roll-out of new products and/or features to maximise the potential from our digital engagement platforms.
• Across platforms, establish the best scalable solution for the charity, including identification of areas that can be automated. 
• Cut through the ambiguity and identify the core issues to help improve internal practices.
• Have fun and challenge yourself at work, model the charity’s values and abide by our policies and practices

Other Duties:

• Observe and comply with Independent Age policies, including key policies and procedures on Confidentiality, Data Protection, Health and Safety, Safeguarding and Information Technology.
• Ensure that all digital activities adhere to charity law, compliance/best practice, including data protection, marketing consent, vulnerability and accessibility.
• Undertake other reasonable duties as directed by the Head of Brand & Marketing, and/or Director of Policy & Communications as new needs emerge.
• This role may require occasional travel and overnight stays.

Job descriptions are not exhaustive and the post-holder will be required to undertake other duties commensurate with the level of the role.

Independent Age is committed to equality of opportunity and to eliminating discrimination and all employees are expected to adhere to the principles set out in our Equal Opportunities Policy.

Independent Age is committed to safeguarding and we expect all colleagues to share in this commitment. As part of our recruitment and selection process, we require a DBS (Disclosure and Barring Service) check for all individuals who work with our service users.

Experience & Knowledge

• Sufficient management experience in a technical integration context with strong communication skills.

• Experience of managing digital platforms and integration projects for a charity – from technical expertise to how we map user journeys and display content.
• Proven track record of CMS integration projects (ideally including Drupal).
• Background in development and technical project management.
• Strong ability to build relationships, influence and collaborate across an organisation and with third party suppliers.
• Ability to work independently and under pressure.
• Strong knowledge of legislative frameworks and governance related to digital best practice, database systems and The Data Protection Act.

• Expert knowledge of current digital landscape and emerging trends.
• Ability to provide structure in a rapidly changing environment.
• Highly motivated and with a positive attitude.
• Seeks out opportunities on a continuous basis to enhance the customer/supporter experience as they arise.

Fundraising & Partnerships Manager
Location: Flexible, but with regular travel to our office in Oxford. Able to work from home providing a good internet connection.

Do you have experience of winning funds from institutional donors and developing partnerships with organisations to collaborate on projects? Want to take on a new challenge as a fundraising & partnerships manager and help a pioneering organisation change the world for the better? If so, read on. 

About Us 

INASP is an international development organisation with over 25 years’ experience of working with a global network of partners in Africa, Latin America and Asia. We believe that research and knowledge have a crucial role to play in addressing global challenges and contributing to the achievement of the Sustainable Development Goals. Our mission is to support individuals and institutions to produce, share and use research and knowledge, in support of national development. 

We’re now looking for an experienced, highly motivated funding and business development specialist to join our team. You’ll help us to attract further funding and develop strategic partnerships in support of our vision to put research at the heart of development. You will ideally be based within easy reach of Oxford to enable regular time to be spent at INASP’s Oxford office, but you will be able to work from home (providing you have a good internet connection).

Why You Should Get Involved 

This is an amazing opportunity to make a big difference in a small organisation that is rapidly diversifying its funding base to support a growing portfolio of programmes and projects with a wide range of partners.

It’s an exciting time to join our team and this role will suit someone who is passionate about international development, winning funds and developing the partnerships we need to deliver projects that have the power to change lives.

We are committed to creating a positive working environment and investing in our staff. As a member of our team, you’ll be eligible for the below rewards and benefits: 

- Salary of £32,000 - £39,000 per annum
- Flexible working 
- Health and wellbeing benefits 
- Group income protection insurance 
- Death in service scheme 
- Travel benefits 
- Interest free season ticket loan 
- Travel insurance for work-related travel 
- Vaccinations and security training for work-related travel 
- 25 days’ annual leave, rising to 30 after five years (exclusive of bank holidays) 
- Time off in lieu 
- Aviva Employee Assistance Programme 
- Professional development opportunities 

Your Role in INASP

As our fundraising & partnerships manager (known internally as Partnerships & Business Development Manager), you will be responsible for managing INASP’s funding and business development activities - identifying and developing funding opportunities, responding to proposals and building new programme partnerships. 

In this vital role, you will liaise with a range of internal and external stakeholders including trusts and foundations, government funding bodies, think tanks and NGOs across the globe. We are looking for a highly motivated, resilient and dynamic individual who is able to remain calm under pressure and deliver quality work to tight timeframes. 

Your duties will include: 

- The ongoing development and implementation of institutional funding strategy with a focus on strategically important donors across a diverse range of funding streams
- Working closely with the Executive Director, Programme Director, Head of Marketing & Communication and other teams to identify opportunities, develop proposals, and build relationships with prospective funders and partners
- Developing and maintaining a pipeline of funder prospects and prospective collaborative partners 
- Overseeing the ongoing development of our CRM database and business development processes to deliver efficient and timely business development support to the organisation
- Reporting on business development activity and areas of potential concern/advantage to the leadership team

What You’ll Need

- Knowledge and experience of responding to funding calls from government funders and developing funding relationships with trusts and foundations 
- Experience of developing and maintaining partnerships with organisations to collaborate on project ideas and respond to funding calls
- Excellent negotiation and communication skills

Other organisations may call this role International Fundraising Manager, Business Development Manager, Funding Manager, Partnerships Manager or Charitable Fundraising Manager.

INASP is committed to creating an inclusive working environment, promoting and providing equal opportunities in employment, respecting diversity and avoiding unlawful discrimination at recruitment and during employment. We welcome applications from all suitably qualified individuals regardless of their race, gender identity, biological sex, disability, religion/belief, sexual orientation or age.

So, if you are ready to do something great with your career as our fundraising & partnerships manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

An excellent opportunity for a skilled Database Administrator to join a Social Welfare Charity, based in London.

As the Database Administrator, working as part of a Database Team, you will provide technical support across fundraising as well as contribute to a new CRM migration moving from Raiser's Edge 7.

Working alongside the Database Manger, you will provide technical support to the fundraising teams, data cleansing, data segmentation and data insights for senior management. Along with providing technical support across the database infrastructure and all processes.

You will also contribute to a longer term project of migrating from Raiser's Edge 7 database to a new CRM solution. Initially revising and addressing the existing infrastructure, testing, managing data cleansing activities, before going live.

Key areas of the role; CRM database management. Data importing and selection. Data reporting. Database technical infrastructure. Database cleanse activities.

This an excellent opportunity to use your technical database skills. Our client is looking for an experienced technical user of Raiser's Edge 7 database and also administering Salesforce or MS Dynamics, managing SQL server 2014 or above.

An exciting new management role to support our eight Social Prescribers based in Haringey Primary Care Networks (PCNs) and to liaise with the PCN Clinical Directors to ensure the service meets their needs. To work with the Reach and Connect Programme Manager and Volunteer Co-ordinator to develop and facilitate a training plan for our large team of volunteers who provide support for our portfolio of projects and to manage the volunteer database on our CRM system. You will be an active member of the Public Voice management team and actively contribute to the development of new business.

Social prescribing empowers people to take control of their health and wellbeing through referral to non-medical ‘link workers’ who give time, focus on ‘what matters to me’ and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support.

Social prescribing can help to strengthen community resilience and personal resilience and reduces health inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long-term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.

Are you a Data Manager, looking for a new challenge?
Would you like to work for a charity with a supportive and inclusive culture?

We are working exclusively with a fantastic independent health charity, to recruit their new Data and Information Manager.

Supporting the grants, fundraising, communications and finance teams on all things data, digital and systems,
developing systems to lead on how they're best used.

The charity use Access/thankQ CRM and you will be tasked with creating dashboards for KPI's to enable more robust and efficient reporting.
Specific thanQ experience isn't essential - but certainly desired!

This role is a fantastic opportunity for someone with experience in systems management, data management and data governance.
It's a highly collaborative and strategic focused role that will require you to work independently and confidently.
You will manage a diverse range of databases and digital platforms, developing a strong working relationship with software providers and other external stakeholders.

You will champion the best use of their CRM, for both Fundraising and Grants management.
On any given day you will be busy supporting their compliance with data management and governance, including ongoing GDPR and policy development.
This work will lead you to support the development of their digital strategy for the coming years.

Please note you will initially, work from home. However will be expected to work in the office, once the world is more settled.

If you would like to apply, please get in touch asap with your CV and we can forward the full JD and charity details to you.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Data Import Analyst

An exciting opportunity has arisen for an experienced Data Import Analyst to join an exciting charity organisation based near Old Street, London (fully will be fully remote for during the crisis). This leading charity are currently going through a sustained period of growth and are currently heavily investing into the fundraising database department. You will be utilising SQL, SSIS, CRM knowledge and various technologies to bulk import data into the CRM and provide in-depth analysis off the back of this.
 
This is a great opportunity for an experienced Data Analyst or Database Officer who wants to take the next step in their career work on larger projects & have the chance to learn a wide range of skills such as SQL, SSIS and Faststats. You will be providing data manipulation to produce effective and accurate selection and segmentation of supporter data for fundraising appeals.

Skills required for the Data Import Analyst are:

• Experience in importing data using SQL
• Knowledge on any CRM system (Dynamics CRM, Salesforce, Raisers Edge CRM)
• Ability to pick up new skills quickly
• Desire to work in a fun and exciting work environment

Database Officer / Data Import Analyst / Data Analyst / CRM Analyst / CRM Officer

This is a great opportunity for a Database Officer that is looking to progress their career within a well-established charity.

Location: Old Street, London (usually operate 2 days a week from home)

Note: You will working remotely until government guideline change

Salary: £30,000 - £33,000 + Excellent benefits

Apply now for immediate consideration regarding this excellent opportunity! 

Understanding Recruitment is acting as an employment agency for this vacancy.

Are you looking for an exciting new Fundraising role?

Fundraising Manager, Feed the Minds (9-12 month maternity cover)

Contract: Full-time, temporary

Salary range: £29k - £33k

Location: Vauxhall, London

Feed the Minds is looking for a highly skilled and ambitious Fundraising Manager to deliver our fundraising strategy for the organisation – helping to improve the lives of women and their families in marginalised communities in the Global South. We are an international NGO, working with partner organisations in the Global South to run innovative projects for women and vulnerable people living in some of the world’s poorest communities.

About our work

Feed the Minds is a small, but ambitious UK-based international development organisation, operating in 10 countries in Sub-Saharan Africa and Asia. Our projects emphasise partnership and sustainable solutions promoting economic empowerment, health and citizenship through practical education. Our funding comes from a wide variety of sources, with a particular focus on increasing our digital fundraising and regular giving income streams.

About the role

The right person will be an innovative networker and influencer, with strong analytical skills. We are looking for a candidate with several years’ experience of fundraising, including a proven track record of winning and delivering partnerships with, and funds from, companies, community groups and individuals. We are particularly interested in a background in digital fundraising and/or event or community fundraising.

We are keen to find the right person for this role and would therefore be happy to discuss flexible working arrangements, if needed. We can offer supportive working relationships with our core team based in London and our international partners.

Our current Fundraising Manager is due to go on maternity leave in mid-September and ideally, we would like a short handover period.

This post will initially be a 9-month contract with the opportunity to extend.

Salary range £29k - £33k

Closing date for applications: 12 noon Wednesday 15th July

To apply, please send your CV together with a covering letter stating how you meet the person specification. The job description with person specification is attached. Interviews for shortlisted candidates will take place on Tuesday 28th July.

Regent’s Park is a major component of the most important town planning exercise ever carried out in London.  It is a heritage asset of international significance.

The Crown Estate Paving Commission (CEPC) is a unique independent rating body set up by statute in 1824.  Today it is responsible for the management of The Crown Estate land, being streets and ornamental terrace gardens around Regent’s Park along with the latter at Carlton House Terrace, St James’s. The CEPC is independent of The Crown Estate, The Royal Parks and local authorities.

MAIN FUNCTIONS

Supporting the Director (CEO) in carrying out his/her duties in running a significant heritage body including:

• Assistance with the day to day administration and running of the CEPC
• Organising the diary of the Director
• Ensuring that the Director is fully equipped with agendas, papers and other material as required for each day's schedule
• Responding to correspondence, answering queries on behalf of the Director.  Acting on their own initiative to resolve problems and ensure that the Director's priorities and commitments are communicated clearly
• Observing appropriate levels of confidentiality at all times
• Preparation of paperwork and minute taking for Board/Sub-Committee Meetings and for other meetings as required
• Managing the administration of events licences
• Uploading data and producing rate demands and other bills on electronic databases
• Opening, sorting and carrying out initial processing of post and incoming e mails on a daily basis
• Day to day running of the CEPC’s office premises, supported by colleagues in the general office
• Dealing with routine correspondence
• Sending out postal and email communications to residents/ratepayers
• Processing incoming payments.  Assisting on debtors and billing
• Filing and replacing files (including Board/Sub-Committee Meeting papers and minutes)

In collaboration with colleagues in the general office:

• Dealing with initial enquiries from telephone, e-mail and personal callers on all aspects of the CEPC’s work
• Welcome visitors to the office and ensure all visitors are dealt with courteously
• Maintain up to date customer relationship management database
• Arranging appointments and helping to keep the office diary
• “house-keeping”; including premises opening and closing routines, setting up spaces for events and meetings, posting mail, refreshments for external meetings and visitors

Other duties as instructed by the Director

SKILLS REQUIRED

The post holder must have a methodical approach and be well organised but be prepared to adapt to events and be flexible in dealing with people and situations. An interest in architectural and landscape issues would be an advantage.

The post holder must be able to:

• Deal in a patient, calm, courteous but firm manner with residents and their agents
• Understand, record and convey information relating to real estate
• Demonstrate good written and spoken English
• Apply information technology skills including Word and Excel
• Work as part of a small team in a practical, flexible and co-operative style