Crm database training manager jobs

AMMF is the UK’s only charity solely dedicated to raising awareness of and funding research into cholangiocarcinoma (bile duct cancer).  The charity works closely throughout the UK with clinicians, healthcare professionals, researchers, policy makers, patients and their carers, as well as actively collaborating across Europe and globally.  

The role of the Fundraising Support and Admin Officer is to deliver high quality, responsive fundraising support across all areas of fundraising, and to drive forward AMMF’s fundraising activities, strategy and relationship development with supporters and funding partners, including the development and use of social media, and Microsoft Office, to achieve this.

It is expected the Fundraising Support and Admin Officer will develop an understanding of AMMF’s aims and objectives and its policies and procedures.

Tasks and Responsibilities:

1. Successfully co-ordinate and manage all fundraising activities – which include individual giving, digital fundraising, events, In Memory, legacy giving and online shop sales.
2. Support all aspects of contact with AMMF’s supporters and fundraisers, via social media platforms, the discussion groups and forums, email, including e-shots, mail and telephone.
3. Manage and maintain the fundraisers’ events diary.
4. Develop, maintain and manage a comprehensive database of supporters and fundraisers using a CRM system.
5. Manage and record all information relating to fundraisers’ activities, results and income, including recording Gift Aid.
6. Record, reconcile and provide accurate financial information to the CEO and trustees as required. 
7. Identify and progress fundraising opportunities to generate sustainable income.
8. Support the Head of Events and Campaigns with the delivery of fundraising campaigns, ensuring they are cost effective and maximise income.
9. Support the development of a fundraising and communication strategy.
10. Manage all aspects of the charity’s online shop.
11. Attend external AMMF networking, partner and fundraising events when required.
12. Attend the annual AMMF conference and fulfil duties as required.   
13. Produce ad hoc reports to support senior management team as and when required.
14. Carry out projects and/or any ad hoc tasks as required by the CEO and Head of Events and Campaigns.

General:

1.  Effectively communicate internally and externally, providing a professional and courteous service at all times.
2. Support team members, fundraisers, supporters and volunteers to be as effective as possible in their work for AMMF.
3. To be prepared to work flexibly, when required, to best meet the needs of the charity.
4. To participate in team meetings, training courses, events, and e-learning where required/appropriate.
5. Ensure that all administration associated with this role is delivered promptly, with particular focus on database management and communication with fundraisers and supporters.
6. Ensure all activities and actions comply with the General Data Protection Regulation (GDPR) and relevant charity Codes of Practice.

Person Specification:

Essential criteria

1. Previous experience and understanding of working within the charity sector and, in particular, of fundraising using a range of techniques including social media, and knowledge of fundraising platforms such as Justgiving, Enthuse, Benevity, Charities Trust, Much Loved, CAF. 
2. Competent with Microsoft Office, in particular Word, Excel and PowerPoint, and with emailing services such as Mailchimp, virtual meeting platforms Teams and Zoom, and social media platforms, Facebook, X, LinkedIn, Instagram, Bluesky, and Hootsuite.
3. Excellent organisational and time management skills.
4. To be sensitive to the areas of work AMMF is involved in.
5. Ability to motivate and enthuse colleagues, fundraisers and supporters.
6. Willing and able to work outside usual office hours to support external events where, when and if required.
7. Current driving license and access to /use of a vehicle (useful not essential).
8. To possess or achieve a satisfactory Disclosure and Barring Service (DBS) check.

Benefits:
Annual leave: 31 days including Bank Holidays

Pension

On-site parking

Please note this is a full-time, office-based position (37.5 hours per week). Applications for a four day week will be considered (Monday, Tuesday, Thursday and Friday), with salary offered on a pro rata basis.

Join the Iona Community as our Financial Administration Team Leader, a pivotal role overseeing the day-to-day operations of our finance department. You will ensure accuracy, compliance, and timely financial processes, supporting the wider organisation and reporting directly to the Head of Community Resources.

We are looking for someone self-motivated, flexible, and able to work independently and as part of a team, experienced in using Xero, with strong organisational skills, attention to detail, and effective time management.

Key Responsibilities include

• Lead the daily operations of the finance administration function
• Support weekly, monthly and year-end processing and reports
• Support for annual audit, respond to queries and collate documentation
• Assist with annual budgeting and provide budget spend reports to senior managers
• Oversee processing of sales ledger, purchase ledger, expenses and monthly journal inputs
• Assist in filing financial, regulatory and legal information with statutory bodies as and when required
• Supervisory responsibility for the Finance Administration Assistant.

Why Join Us?

• Generous holiday allowance — 37 days pro-rata, including public holidays.
• Membership for NEST pension scheme.
• Home working with regular meetings in Govan, Glasgow and occasional meetings on Iona.
• The opportunity to develop our systems
• Friendly colleagues.

About You. 

You will be a self-motivated and proactive senior trust fundraiser, excited about this new role and achieving our ambitious fundraising goals – approaching it with good humour, resilience and resourcefulness, and confident in your skills and abilities. 

Professional, reliable and highly organised, you will enjoy working collaboratively, able to inspire and support colleagues, and have a strong team ethos.Outgoing and engaging, you will be able to convey a passion for nature and wildlife to different audiences and feel confident when sharing our vision and impact with others. You will be able to nurture and develop relationships with key stakeholders, including those we do not already have a relationship with.

You will have a strong knowledge of Staffordshire and Stoke on Trent and be able to work/travel throughout the county.

We welcome applications from senior trust fundraisers, bid writers from the commercial sector and senior fundraisers from major donors or corporate partnerships who can demonstrate transferable skills and knowledge, and success at the income levels required. 

About the Role.  

We are investing in our Fundraising and Development team to deliver an ambitious 5-year fundraising strategy. The Trusts and Philanthropy Manager is pivotal in securing philanthropic support from trusts and foundations, legacies, major donors, and corporate partners.

 
Over the strategy period you will be responsible for developing annual trust and grant income to £500,000+, by securing grants of five figures and above and gaining multi-year donations.Using your experience in creating strong cases for support, including unrestricted costs, and pipeline development, you will work with two part-time colleagues to increase annual income from major donors, legacies and corporate partners to £250,000+ (excluding exceptional legacy gifts). 

With curiosity, you will identify funding opportunities and reach new audiences. You will thrive on building strong, long-lasting relationships, cultivating donors through verbal and written communications, and managing stewardship events.

As a senior manager, you will have budget responsibility, report regularly, and mitigate under performance.You will ensure joined-up planning and delivery, developing fundraising relationships across income streams, and you will enjoy line management, collaborating with others, and leading project groups to deliver targets on deadlines. 

A typical week is expected to include at least 2 days from our Wolseley Head Office, 1-2days in Staffordshire to secure new support and meet donors, the remaining time worked remotely, with flexibility as required. 

About Us. 

“Staffordshire Wildlife Trust protects and enhances the wildlife and wild places of Staffordshire and promotes understanding, enjoyment and involvement in the natural world.” 

A registered charity established in 1969, we are one of 46 county Wildlife Trusts throughout the UK and are supported by over 18,000 members. 

The Trust owns or manages 45 nature reserves covering an area of over 1900 hectares. We have around 140 staff, based in six locations around the county including our Headquarters at Wolseley Bridge, Stafford, with our work divided into four departments: Conservation Delivery & Engagement, Fundraising and Development, HR & Support Services, and Resources. The Trust has a diverse workforce including site wardens, wildlife surveyors, community and education officers, catering, retail and administration. 

In addition, we have a trading company which looks after the trading side of our business. This includes a café at The Wolseley Centre, charity shops in Leek, Penkridge and Codsall, and a retail shop in the Wolseley Centre. 

We’re Wild About Inclusion! To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It means creating workspaces where difference is celebrated, everyone can be themselves and flourish, just like nature. 

Staffordshire Wildlife Trust is committed to keeping children and young people safe, you can see our policy on our website.Safeguarding and protecting our visitors, customers, members, staff and volunteers is the responsibility of every trustee, employee, and volunteer at Staffordshire Wildlife Trust. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

Disability Confident Employer. As a Disability Confident accredited employer, we guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. 

At SWT, we are committed to creating a safe environment where discrimination, bullying, and harassment are not tolerated. We expect everyone to uphold, respect, and support our zero-tolerance policy.

Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools 

Staffordshire Wildlife Trust is a registered charity.Charity No: 259558.

Closing Date:  9am on Monday 30th March 2026 

Interviews: 1st stage - MS Teams call during the recruitment period 
2nd stage -Wed 8 April or Fri 10 April 2026

About our team:

Fun runs, sky diving, fetes, sponsorship, donations, supporter relationships…we fundraising folk love to prove the difference we make. 

We’re small enough to be a close-knit team where you can see the difference your projects make to the care we give every day, yet big and ambitious enough for you to grow and explore new fundraising events and techniques, as well as support you with training, opportunities and fantastic wellness benefits.

About the role:

We’re on the lookout for a passionate and personable experienced fundraiser to become a valued part of our close-knit team.

Reporting to the Community, Corporate and Events Lead, this role supports our ambition to generate income through community fundraising, corporate partnerships, and a wide range of events. You will proactively manage projects and build strong relationships with individuals, businesses and community groups, while also line-managing two enthusiastic team members.

Alongside maximising opportunities with our existing supporters, you will play a key role in developing and nurturing new ideas, partnerships and activities. Your work will help to grow this vital income stream and ensure we continue to connect meaningfully with the communities and organisations that champion Princess Alice Hospice.

This is primarily an office‑based role due to the team‑management and supervisory responsibilities. We expect most work to be carried out on-site to support new team members and ensure effective collaboration. However, once established in the role, there may be scope to work from home up to two days per week, depending on performance, team needs, and operational requirements.

About you:

For you the supporter is key, whether they’re a running in a marathon, holding a tea party, or a corporate partnership taking part in an international sponsored bike ride.

You’ll be enthusiastic, highly organised, and able to multitask effectively. With strong verbal and written communication skills, you’ll also have some experience in charity fundraising, particularly community fundraising—whether voluntary or paid. Strong in administrative tasks, you’ll be confident in managing multiple responsibilities while maintaining attention to detail. Above all, you’ll be passionate about community fundraising and building meaningful connections to support a great cause. 

If you love building relationships, inspiring generosity, and making a real impact, we’d love to meet you!

As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference, we offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• Training support and development opportunities
• Free onsite parking
• Subsidised meals at onsite canteen
• Employee Assistance Programme – promoting staff wellbeing
• Access to Blue Light Card discount
• Access to Pension Scheme
• In – house laundry of uniforms, plus excellent changing facilities (with showers)
• Wellbeing - We provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work

Join us in creating meaningful change while working alongside a supportive and dedicated group of like-minded individuals who truly care about the cause.

Let’s make a difference together.

About Us:Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need. 

Fundraising Administrator

Location: Stepps, Glasgow

Salary: £27,626 - £29,711 per annum (pro rata)

Contract Type: Temporary until March 2028, Full time: 35 hours per week

Closing Date: 15/03/2026 23:59

The Vacancy

Are you someone who genuinely wants to make a difference? Are you passionate about inspiring people and building relationships, always offering the highest level of supporter care? If so, we have an exciting opportunity to join our team as a Fundraising Administrator and we would love to hear from you!

As a Fundraising Administrator, you will be an integral part of the Income Generation and Engagement team, supporting colleagues from across the organisation. As the first point of contact for CHAS’ incredible supporters, you will build and nurture relationships by providing exceptional stewardship.

This is a vital role and requires someone with a great can-do attitude, who is organised and has excellent prioritisation skills. If this sounds like you, please get in touch.

About You

• Experience in an office or customer facing environment
• Ability to work independently within the role, under your own initiative and cooperatively as part of the Supporter Engagement Team
• Excellent administration skills with a sound working knowledge of CRM databases and Microsoft Office packages including Word, Excel, Outlook and Teams
• Exceptional communication skills (both written and verbal)
• Excellent attention to detail and a high level of accuracy
• Knowledge and demonstrable experience of adhering to data handling/GDPR laws and codes of conduct

Further Information and How to Apply

At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.

At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking diagnosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Fundraising Administrator, you will be instrumental in achieving this vision and shaping the future of CHAS.

This role will be based in the Stepps office, with some hybrid working and travel to other CHAS sites as required.

Our team typically works up to two days per week from home, with some additional on‑site presence during our peak campaign periods (usually 3–4 weeks in spring, August, and over Christmas).

Further information can be found in the attached documents.

This post is subject to a Level 1 Disclosure.

Please note the full title for this role is Supporter Care Coordinator (advertised as Fundraising Administrator as a more recognisable external title). This is a customer service and administration role not a care/nursing role.

Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.

We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Closing date for applications: 9:00 on Wednesday 25th March 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Closing Date: 22 March 2026

Ref 7301

Save the Children UK is looking for a Senior Data Analyst to join our high-performing Analysis team in the Public Impact division. You'll play a key role in delivering insight-led, supporter-focused solutions that drive income, engagement, and impact for children. 

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About Public Impact: 

The purpose of the Public Impact is to build an active community of people in the UK who give money, time and take action to enable lasting change for children. We are building a distinctive modern cause that galvanizes the public to act with us. 

About the role 

As Senior Data Analyst, you will be at the forefront of transforming how data and analytics shape our fundraising, marketing and campaigning activity through Public Impact.

Working in an environment of agile, multi-disciplinary teams, you'll be a great collaborator and an experienced analytics professional, adept at building strong relationships and cutting through boundaries, in a fast-moving and dynamic environment. Leveraging agile principles, you'll flex and adapt - learning rapidly and responding to change, while keeping our supporters at the heart of everything you do. 

This role is ideal for someone who combines technical excellence with a strong strategic mindset and the ability to translate complex analysis findings into actionable business change. 

In this role, you will: 

• Lead cross-cutting strategic analysis projects across our marketing, fundraising and campaigning squads. 

• Act as a key strategic partner and subject matter expert, turning analysis into actionable recommendations that improve supporter engagement and income generation. 

• Identify and implement innovative, predictive analytics solutions to our biggest business challenges. 

• Lead the use of advanced algorithms and tools to improve efficiency and decision-making across the division. 

• Foster a culture of data-driven decision-making through self-service tools, training, and storytelling. 

• Act as product owner for our suite of CRM analytics tools, leading the development roadmap and collaborating with suppliers. 

About you 

To be successful, it is important that you have:  

• Strong communication and collaboration skills, with the ability to influence non-technical stakeholders and explain complex concepts to those same stakeholders. 

• Proven experience applying advanced analytical techniques in marketing, including segmentation (e.g. cluster analysis), behaviour prediction (e.g. propensity modelling), churn analysis, A/B testing, and data visualisation. 

• Strong skills in R (R Studio), SQL or Python for statistical analysis in a commercial context. 

• Experience with data analytics tools and platforms such as Azure Synapse Analytics, Databricks, Salesforce, Microsoft Power BI is advantageous.

• Experience working with large datasets, including extracting and preparing data using SQL and a strong understanding of relational databases. 

• Experience with website analytics tools (e.g. Google Analytics or Adobe Analytics) is desirable. 

• Passion for applying data to drive positive social impact. 

• Commitment to Save the Children's vision, mission and values. 

What we offer you: 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. 

• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. 

Closing date: Midnight on Sunday 22nd March

The Interview process for this role will be an initial informal call with the hiring manager, then a formal competency based interview in front of a panel at the second stage. Questions for the 2nd round will be sent at least 48 hours ahead of the interview.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.

This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

We are seeking an ambitious, driven and visionary Head of Fundraising to lead our expanding team at a pivotal moment in our journey. As we launch our new three-year fundraising strategy, this is a rare opportunity to shape the future of a growing charity and play a leading role in delivering sustainable income that directly supports local children and families.

With the backing of an engaged Board of Trustees and a passionate, committed team, you will provide strategic leadership across all income streams. You will guide and inspire our small but high-performing fundraising team to grow and diversify income — strengthening individual giving through innovative donor acquisition and impactful campaigns, while also supporting the development of our corporate partnerships, community fundraising and events programmes. You will work remotely with travel around Herts & Bucks. 

This is more than a management role. It is an opportunity to build, innovate and leave a lasting legacy. You will have the autonomy to test new ideas, drive performance and embed a culture of ambition and collaboration, ensuring fundraising excellence across the organisation.

Every day in this role brings variety, challenge and purpose. Most importantly, your leadership will directly enable hospice-at-home care, specialist play services and life-enhancing family days for children with life-limiting and life-threatening conditions. Your work will make a tangible difference to families facing the most difficult of times — helping ensure they receive the care, joy and support they deserve.

Line Manager: Provisionally the Chairman of the board of trustees

Accountable to: Provisionally the Pepper Foundation board of trustees

Primary objectives: The Head of Fundraising manages a small, expanding team to deliver sustainable fundraising income. Hours: 30 – 37.5 hours per week with some flexibility on when hours are worked.

Salary: £46000-£50000 FTE Pro Rata (depending on experience).

Pension: We make a 5% contribution to your pension with a minimum of 3% from the employee based on salary paid. Benefits: Mileage allowance in accordance with HMRC guidelines, provision of laptop and mobile phone for performance of duties, reimbursement of work expenses and an Employee Assistance Programme.

Specialisms: The Head of Fundraising will specialise in increasing income through donor development and legacy fundraising whilst having a good, general understanding of community, corporate, events and challenge fundraising.

Office location: Your primary place of work will be at home, but significant time will be spent out and about meeting supporters and colleagues. Pepper has access to meeting facilities and a small operational base in Berkhamsted.

Area of operation: Fundraising will take place in Hertfordshire and Buckinghamshire. There will be occasional visits and meetings outside this area.

Professional development: The Head of Fundraising will be encouraged to undertake training and professional development activities in line with their duties and career aspirations.

Management: The Head of Fundraising will manage and support:

• the fundraising team comprising a Fundraising Officer and Community Fundraiser

• the communications, marketing and PR agency

• our Database administrator (volunteer, part time)

• our Volunteer Co-ordinator (volunteer, part time)

Works with:

• the Head of Trusts and Foundations

• the Accounts Administrator (volunteer, part time)

Key relationships:

• Pepper supporters, patrons, companies, donors, contractors, suppliers and volunteers

• Pepper board of trustees

• Colleagues at our partner hospices

Key requirements:

• Work with trustees and colleagues to develop organisational and fundraising strategies, business plans and budgets.

• Work closely with the charity’s communications, marketing and PR agency to manage the charity’s online presence including website and social media platforms and extend the charity’s audience reach to generate support for fundraising campaigns and events.

• Work with the fundraising team to deliver events and initiatives and build relationships to raise funds for the charity

• Build fundraising campaigns to gain support through direct marketing

• Deliver agreed fundraising strategies, business plans and budgets

• Drive, monitor and report on the progress of the fundraising strategy and budget

• Ensure that the charity’s case for support is compelling, inspirational and effective

• Maximise, develop and retain records of financial contributions from all sources

• Raise public awareness to position the charity as one of the top three local charities

• Agree objectives, manage and motivate the team and provide the support needed to deliver their objectives including appropriate professional development and training

• Attend meetings and events to deliver promotional talks and presentations about the charity

• Use the charity’s Donorfy CRM database and other sources to mine and prospect for new donors and deliver a donor development programme

• Attend trustee meetings and prepare reports on all fundraising and marketing activities

• Manage the recruitment of new fundraising staff and volunteers 

George Watson’s College is looking for an organised and detail-focused Operations Officer to support the work of our Development Office. 

This varied role plays a key part in managing the financial, operational and data systems that underpin fundraising and alumni engagement. The Operations Officer is responsible for accurately processing and reporting philanthropic income, managing the Development CRM (Raisers Edge), and working closely with the Finance Team to ensure strong controls, compliance and high-quality information. 

We are seeking someone who enjoys working with data and systems, has a keen eye for detail, and values collaboration. In return, you’ll join a supportive school community and contribute to work that helps strengthen connections with alumni and create long-term impact for George Watson’s College. 

Hours of work: 29 hours per week, 52 weeks per year, with the requirement for some evening and weekend work, as well as travel within Scotland and the UK. Flexibility is therefore required. 

Salary: £36,721 - £41,838 (Based to 36.25 hours and 52 weeks) this equates to £29,376 - £33,470 (Based on 29 hours per week) 

Benefits: Seven weeks annual leave (two to be taken at Christmas and New Year, automatic enrolment in the contributory support staff defined contribution pension scheme, reduced school fees at George Watson’s College for children of staff, Membership of the Galleon Club (the school’s fitness club) 

Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.

Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.

To do this we are seeking an organised, empathetic, and proficient individual to ensure the smooth operation of our hub.

This part-time role provides essential front-of-house support—greeting and assisting women arriving at the hub with sensitivity and professionalism —while also handling a broad range of administrative duties. From digital communications to accurate data entry & record keeping, ordering supplies and liaising with key partners and contractors you’ll help ensure our hub is kept safe, clean and ready for us to welcome visitors and women attending our groups and services.

If you have proven experience in office administration, strong IT skills (including Microsoft Office and familiarity with graphic design tools like Canva), and a commitment to our values and ethos, we want to hear from you.

Post Salary: £25,878 per annum, pro rata hours worked

Working hours: 22.5 hours per week, worked over Monday to Friday

Location: Kairos Women’s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP.

This post is restricted to female applicants only under Section 9 of the Equality Act 2010. An enhanced DBS disclosure will be required.

Overview of Post

The Operations & Administration Support role is a vital part-time position responsible for the seamless operational flow of Kairos. Key duties encompass a broad range of administrative functions, from managing the main email inbox and creating visual content to accurate data entry and essential record-keeping. The role provides front-of-house support, welcoming women and visitors attending our Women’s Hub and ensuring its smooth running through monitoring and ordering essential supplies and liaising with CV Life regarding building maintenance and cleaning services. The role requires an organised, empathetic, and proficient administrator capable of supporting front line staff and the Senior Leadership Team. 

Main Responsibilities

Digital & Communications

• Manage the admin email inbox, responding to all queries promptly and forwarding communications to relevant staff members as appropriate 

• Open, scan, and distribute post to appropriate recipients 

• Use online graphic design tools to create visual content such as posters, signs and information sheets for use in the Women’s Hub and on social media.

• Assist the Senior Leadership Team in website updates and social media content. 

Reception

• Welcome women arriving at the Women’s Hub with empathy and professionalism, responding with particular sensitivity to any who may be distressed 

• Use knowledge of local services, advocacy, and rights to direct women to appropriate support, so ensuring no one leaves without assistance or alternative referral options 

• Welcome visitors and external partners attending meetings, assisting in preparation of refreshments as required 

• Assist the Support & Services Lead in ordering bus passes

Compliance & Governance

• Assist the Support & Services Lead in maintaining safeguarding records and procedures, entering and updating concerns on the log.

• Assist colleagues in maintaining an accurate record of women attending groups and services, entering individual service user details onto the database.

• Maintain and circulate a quarterly policy review schedule to the Senior Leadership Team. 

• Coordinate policy update processes and distribution

Financial & Procurement Management

• Administer procurement processes for office supplies and equipment 

• Assist the Finance & Impact Lead during contract reviews and negotiations, e.g. by researching best value and actively requesting charity discounts from suppliers 

• Assist Finance & Impact Lead in reviewing service contracts for energy, phone, internet, and insurance

Facilities & Building Management

• Assist the team in ensuring the Women’s Hub and courtyard is clean, tidy and free of rubbish, ready to welcome women and visitors. 

• Manage and monitor waste collection schedules (general waste, recycling, food waste) and coordinate sanitary bin and confidential waste collections 

• Maintain stock levels of essential supplies (e.g. toilet rolls, paper towels, soap, health and safety products) 

• Liaise with CV Life regarding building maintenance and repairs, and with cleaning services 

• Arrange annual PAT testing of all electrical equipment 

• Assist the designated Health & Safety Officer in

  • conducting periodic checks of the security alarm systems and access procedures 

  • identifying and resolving health and safety issues, maintaining accurate incident logs

Relationship Management

• Maintain positive relationships with key service providers 

• Support SLT, front line team and volunteers with operational queries, liaising with contractors as required.

• Keep stakeholders informed of relevant developments and maintain regular communication

HR Administration Support

• Conduct annual driving license checks for staff who drive for work

• Verify MOT and tax status for vehicles used for work purposes 

• Provide administrative support to the Volunteering & Community Engagement Lead and Support & Services Lead during recruitment.

Health and Safety

• Assist the designated Health and Safety Officer in conducting and recording risk assessments and monitoring their implementation 

• Record workplace accidents

• Maintain supplies of condoms and pregnancy tests, liaising with Public Health

IT & Equipment Management

• Manage inventory of laptops and mobile phones, and assist the Support & Services Lead by logging and monitoring SIM cards.

• Liaise with IT service provider for equipment procurement and technical support 

• Coordinate laptop setup and configuration for new staff 

• Assist Finance & Impact Lead in procuring replacement devices as needed, seeking best value options 

• Manage and review mobile phone contracts 

• Maintain accurate records of equipment allocation and contract expiry date

Person Specification 

Experience

• Previous experience in office administration 

• Proficiency in IT: Strong skills in Microsoft Office (Word, Excel) and experience using databases or CRM software 

• Familiarity with online graphic design tools e.g. Canva 

Knowledge & Skills

• Organisation & attention to detail: Excellent time management and accuracy in data entry 

• Communication: Strong written and verbal communication skills 

• Client facing skills including empathy and sensitivity 

• Efficiency: Ability to manage multiple tasks simultaneously

• Understanding of GDPR regulations

Values & Behaviours

• Self motivated and a strong problem solver.

• Collaborative team player

• High integrity and a continuous improvement mindset.

• Commitment to Kairos’s values and ethos.

Other

• Willingness to work flexibly.

• Unrestricted right to work in the UK

This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Acquisition and Digital Fundraising, you will be instrumental in delivering on three of our four core strategic priorities:

1. Build Regular Giving – laying the foundation for higher long-term value and stronger ROI across acquisition channels.
2. Drive All Donors to Legacy – recruiting quality donors who have the potential value to feed into legacy and long-term giving goals.
3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital acquisition within a cohesive fundraising strategy

The Senior Lead - Acquisition & Digital Fundraising role is responsible for delivering Operation Smile UK’s strategic individual giving acquisition programme. This role is key to driving income growth and expanding our supporter base across multiple channels, including digital, DRTV, dialogue fundraising and print.

You will lead the strategy, planning, delivery and evaluation of acquisition campaigns, including the onboarding process, with full accountability for managing significant budgets, agency partnerships and performance metrics. This is a senior, hands-on role suited to an experienced acquisition fundraiser with strong commercial acumen and a data-driven mindset.

Key Responsibilities

Strategic Campaign Leadership

• Develop and implement the multi-channel acquisition strategy, aligned with income targets and supporter growth objectives.
• Lead on the planning and delivery of campaigns across direct dialogue, digital, DRTV, and print channels.
• Lead on the planning and delivery of the onboarding process for all new recruits.
• Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
• Drive testing and innovation to expand existing channels and introduce new ones within acceptable risk and return parameters.

Budget Ownership & Performance Monitoring

• Take full responsibility for acquisition budget management, income forecasting and cost control.
• Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, CPA, and long-term value across all acquisition channels.
• Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short-term and long-term channel performance evaluation.

Agency & Partner Management

• Manage day-to-day relationships with external fundraising and creative partners.
• Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
• Negotiate contracts and hold suppliers accountable for delivery and performance.

Cross-Team and Market Integration

• Represent the acquisition programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
• Deliver and optimise the onboarding and conversion programme for new donors.
• Develop CRO strategies and implement with support from the Communications team, whilst supporting the enhancement of web development
• Ensure consistent campaign integration across touchpoints and maximise thematic/creative cohesion, working in collaboration with the Senior Communications Manager to lead and develop the creative and content strategy for acquisition.
• Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.

Compliance, Risk & Best Practice

• Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
• Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
• Keep up to date with sector trends, innovations and benchmarks to maintain best practice.

Person Specification

Essential Experience

• Extensive experience (ideally 5+ years) in Individual Giving or fundraising acquisition roles.
• Proven success delivering multi-channel acquisition campaigns with strong ROI.
• Experience managing external agencies and suppliers to high-performance standards.
• Strong background in digital fundraising and paid media.
• Demonstrated experience managing and reporting on substantial acquisition budgets.

Skills & Attributes

• Strategic thinker with excellent campaign planning and execution skills.
• Highly numerate and confident using data for decision-making and optimisation.
• Strong project and stakeholder management abilities.
• Proactive, self-starting approach with high levels of ownership and accountability.
• Excellent communication and interpersonal skills, able to represent the organisation externally.

Desirable

• Understanding of retention and supporter journey optimisation.
• Familiarity with CRM and data system Donorfy.
• Experience with Power BI or other reporting tools.

First-round interviews are set for the week of 23rd March 2026. We strongly encourage early applications.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Job Description

Post: Assistant to Head of Services

Based: Work from home with monthly attendance in office for meetings. Candidate must reside within one  hour commute to Birmingham (office)

Responsible to: Head of Services

Salary: £24,784.00 FTE (£9,913.00 actual)

Hours: 0.4 FTE (2 days per week) Monday and one other day to be agreed 

Annual Leave: 14 days per annum

About Little Hearts Matter

Little Hearts Matter (LHM) is a national charity with over 7000 members. We are the only charity in the UK that offers support and information to, and represents the needs of, children and families following a diagnosis of single ventricle heart disease (half a working heart). These congenital cardiac conditions can never be cured, even following repeated surgery, so the children must learn to live within the restrictions that their disability and fears for their future create.

Little Hearts Matter is there from the time parents learn of their child’s condition, through risk-filled treatment into a challenged-filled life at home. LHM is there to support the children as they grow to adults, and their families, through their hopes and aspirations. We believe all of our members deserve the chance to be able to fulfil their individual potential. Our aims are to:

Alleviate isolation by offering support, friendship and understanding from the time a diagnosis is made, through treatment decisions, hospital care and into life at home, eventually introducing parents and patients to other families who have similar experiences and shared concerns helping them to build a network of support.

Reduce fear by offering patients, parents, siblings, and the extended family a greater opportunity to understand the diagnosis and treatment paths available.

Reduce confusion and a lack of understanding by producing and supplying for free, user focused information that supports and aids understanding from the time of diagnosis, through treatments and into life at home.

Raise a greater awareness within Medical, Educational, Social and Governmental circles of the needs of children, and their families, as they travel through every stage of their lives.

Purpose of the role: 

The Assistant to the Head of Service will support the effective delivery of Little Hearts Matter’s family services, with a particular focus on enabling smooth communication, assisting in the organisation of service activities and events and supporting service volunteers.

Key Responsibilities

Core Responsibilities (Primary focus of the role):

Service Coordination

• Assist with planning and delivering family support events.

• Help develop service materials for families and volunteers.

• Monitor service enquiries and triage routine queries.

• Liaise across internal teams.

Data & Reporting

• Update service databases and volunteer records.

• Produce volunteer activity updates and service statistics.

• Support monitoring and evaluation.

Communication

• Draft communications to families, volunteers, and partners.

• Support the development of digital and print resources.

Project Support

• Assist with service development projects.

• Support document preparation and research tasks.

• Help create new guidance materials and volunteer tools.

Volunteer Support

• Support the recruitment, onboarding, and coordination of volunteers.

• Assist with scheduling volunteers for events and activities.

• Maintain accurate volunteer records.

• Prepare volunteer communications and resources.

• Contribute to volunteer wellbeing initiatives.

• Support volunteers to feel prepared and confident.

General Responsibilities

• Maintain confidentiality and comply with data protection.

• Uphold the ethos and values of Little Hearts Matter.

• Undertake relevant training.

• Carry out reasonable duties supporting the service.

Contribute as appropriate to the wider Little Hearts Matter team with support to administration, fundraising and social media.

Person Specification

Experience

Experience handling enquiries and offering sensitive support                 Essential

Basic safeguarding knowledge                                                                Essential

Knowledge & Skills

Good organisational skills and ability to priortise                                 Essential

Competent with Microsoft Office 365                                                      Essential

Ability to maintain accurate, confidential records                                    Essential

Strong interpersonal and empathetic communication                             Essential

Excellent written and verbal communication                                           Essential

Ability to build relationships with volunteers and families                       Essential

Experience in a health-related charity                                                    Desirable

Experience in supporting events or training sessions                          Desirable

Knowledge of congenital heart conditions                                             Desirable

Experience with databases or volunteer-management systems           Desirable

Experience working with volunteers, families, or in a charity environment    Desirable

Understanding of the value of volunteers in service delivery                 Desirable

Personal Qualities

Compassionate, patient, and emotionally resilient                                Essential

Proactive and able to use initiative                                                 Essential

Flexible and adaptable                                                                      Essential

Committed to Little Hearts Matter’s mission                                    Essential

Other Requirements

Willing to work occasional evenings/weekends (with notice).           Essential

Willing to travel if required.                                                                Essential

This role is subject to enhanced DBS check.

Closing date for applications : 19 March 2026

Interviews: 31 March 2026

Development Officer (x2) 

Salary: NJC Spinal Scale Point 20 – £32,597 pro rata (£26,077.60) 
Hours: 28 hours per week (0.8 FTE) 
Contract: Permanent 
Location: North Yorkshire (minimum one day per week in our office at Askham Bryan, with blended working and travel across the county) 

At Community First Yorkshire, our vision is to help people across Yorkshire live happier, healthier lives through thriving, connected, inclusive and sustainable communities. 

We’re looking for two passionate and skilled Development Officers to join our VCSE Support team - recruitment made possible by internal progression and upcoming retirement. 

About the role 

If you’re someone who enjoys supporting people, strengthening community organisations, and helping charities to fulfil their potential, this could be the perfect opportunity. As the Local Infrastructure Organisation for North Yorkshire, our role is to support and advocate for our incredible voluntary, community and social enterprise sector. 

You’ll provide high quality organisational development support to charities, voluntary groups and community organisations. This includes guidance on: 

• Governance and legal structures 

• Volunteer management and best practice 

• Funding enquiries and sustainability 

• General organisational development advice 

• Facilitation and training delivery. 

We are particularly interested in applicants with strong skills and experience in charity law, governance and volunteer management. 

About you 

We’re looking for someone who is: 

• Approachable, supportive and a confident relationship builder 

• Experienced in working with charities and community organisations 

• Skilled in delivering training and facilitating groups 

• Knowledgeable about community development principles 

• Positive, collaborative and solution-focused 

If this sounds like you, we’d love to hear from you. 

How to apply 

Take a look at the job description for more details; to apply, send your CV with a covering letter explaining why you’re perfect for this role, along with your confidential details form and equal opportunities form (Job descriptions and forms are available on our website - click on Get Involved/Find a new job) 

Closing date: 9am, Wednesday 25 March 2026 
Interviews: In person on Wednesday 1 April 2026 

We may begin interviewing strong candidates before the closing date, so early applications are encouraged. 

If you’d like an informal conversation about the role, please contact: 
Carole Roberts, Head of VCSE Support 

Location:  Flexible: remote, hybrid or office-based (Horsforth, Leeds) 

At the Bone Cancer Research Trust, we exist because families refused to accept a world where primary bone cancer had no hope, no answers and almost no research. Today, we’re the UK’s leading bone cancer charity and every supporter you engage helps push vital research forward and provides comfort to families who need us. 

About the role 

As Relationship Manager, you’ll build genuine, lasting connections with our Special Funds - our named funds created in honour or memory of someone affected by primary bone cancer, community supporters and local businesses. Your relationship-led approach will help create the family feel connections we’re known for, inspiring long-term support and raising vital income for people affected by primary bone cancer 

You will: 

• Grow and manage Special Funds, our named funds created in honour or memory of someone affected by primary bone cancer. 

• Build strong, meaningful relationships with all our supporters, ensuring every person feels valued and connected. 

• Secure and steward regional corporate partnerships 

• Meet a regional income target of approx. £300,000 

• Represent BCRT in your region, strengthening awareness and community connections at meetings and events. 

About you: 

• A natural relationship builder with 3+ years’ fundraising experience and a genuine passion for supporter care. 

• Compassionate and professional, especially when working with families personally affected by primary bone cancer. 

• Organised, proactive and confident working independently, able to balance a varied workload. 

• A clear and engaging communicator, bringing warmth and positivity to every interaction. 

• Able to travel across the region (car required). 

Why you’ll love working with us 

You’ll join a small team that works collaboratively and keeps our community at the centre of everything we do. We’re supportive, friendly and you’ll have the flexibility to manage your work while seeing the direct impact of the relationships you build. 

What we offer 

• Flexible approach to working hours

• 30 days annual leave per calendar year (Pro-rata for part time staff) plus bank holidays 

• Private Health Insurance (following successful probation) 

• 6% employer pension contributions

• Life Assurance of 4x annual salary