Crm Database Training Manager Jobs

The Tank Museum’s innovative and award-winning marketing team is highly regarded in the arts and culture sector across the globe. 

The Membership & Fundraising Co-ordinator is a new role, the need for which has emerged from the museum’s continued growth.

The post holder with be tasked with formalising a fundraising function within the Museum: integrating and developing existing schemes whilst identifying and undertaking new projects to raise funds to support the charitable objectives of The Tank Museum.

Primarily the role will focus on “public fundraising” activity (rather than making applications to grant making bodies), using the Museums existing and sizeable international online audiences as a base for support.

Specifically, this will include:

• The management of The Tank Museums membership schemes (Friends, Patreon & YouTube Membership) – developing retention and recruitment strategies, measuring and reporting on satisfaction, and member communications/engagement.
• Seeking corporate sponsorship opportunities for The Tank Museum’s online activity & assist in the management of existing key strategic partnerships relationships.
• Manage fundraising projects (such as vehicle conservation/restoration projects), liaising with internal colleagues, ensuring targets are met, and our communities of supporters engaged and appreciated.
• Identify opportunities for small scale fundraising projects – for example, where capex can be supported by public donations.
• Running e-bay auctions, raffles, etc, in support of museum fundraising objectives.
• Establish administration required to support existing fundraising activity (such as a new CRM system) – and the potential for increased activity in the future.

• Location: Remote/London/Bristol/Birmingham.
• Permanent
• Contract: Full time or Part time (minimum 4 days per week)
• £25,000 (plus £2,000 London weighting if applicable) per annum full time equivalent.

As Business Administration & Finance Officer (BAFO) you will be responsible for the smooth running of the administration of the charity. Working closely with the finance team, HR team, regional managers and the senior management team and the post holder will have communication with all members of Envision employees. The aim of the role is to standardise our back-office processes to ensure accuracy and efficiency including Finance, HR & IT as well as event and travel management.

Key Responsibilities:

• Administrative support for all Envision delivery staff including event space hiring, sending out contracts to our partners and inputting information into our customer relationship management (CRM) software, Salesforce.
• Financial transactions including bookkeeping, raising sales invoices and processing purchase invoices, administration related to organisation purchasing cards.
• Processing travel bookings and hotel bookings for the organisation.
• Submitting gift aid claims to HMRC.
• HR transactional administration including recruitment, maintaining employee records, etc.
• Maintain IT inventory and submitting IT queries to our external IT provider.

Essential Experience, Knowledge and Competencies:

• Demonstrate the ability to work as part of a team and use your own initiative.
• Experience with IT systems – Office 365 & Shared Drive.
• Demonstrate excellent communication skills both verbally and in writing to a wide range of people.
• Demonstrate excellent organisational skills and the ability to prioritise own workload to meet deadlines.
• Demonstrate a high level of accuracy for data entry.

Desirable Experience, Knowledge and Competencies:

• Experience of working in a busy and varied administrative support role.
• Experience with IT systems – Xero, SafeHR, Salesforce & Docusign.
• Demonstrate a logical approach to developing and implementing processes.
• Understanding of, and/or lived experience of, the barriers that young people face, that contribute to the education and employment gap.

Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview. 

To apply you must please read the application pack and apply online.

Deadline- Midnight Wednesday 25th September

Please note:

- Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.

- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.

- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK. 

STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding work in the UK.  We now have an exciting opportunity for Employment Advisors to join the STEP team, working remotely from home, providing employment support to refugee clients across the UK. 

​You will prepare clients for competitive employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful completion of training courses, voluntary and work placements and achieving sustaining paid employment. 

​This is a fixed term contract to March 2025.

​About you

We are looking for candidates who have:

• Experience in successfully supporting refugees into sustainable employment
• Understanding the issues and challenges faced by unemployed people to finding work, including those whose first language is not English
• Experience of providing advice and guidance and supervising a caseload of clients
• Excellent communication skills
• Strong IT skills (CRM database, Microsoft Word, Outlook, Teams) and the ability to work remotely with confidence
• Cross-cultural sensitivity and the ability to work with clients with varying levels of English
• ​Competency in speaking another language is desirable e.g. Amharic, Arabic, Dari/Pashto, Dinka Farsi, Kurdish, Ormo, Somali, Tigrinya, Turkish

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.

​As this role has contact with vulnerable groups, it is subject to a satisfactory Disclosure and Barring Service (DBS) check and references.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

To apply

Please upload your CV and a covering letter which outlines why this role appeals to you and the skills you have that will help you excel in this role. 

​Interviews will be held remotely on Thursday 26th and Friday 27th September

​

We’re looking for a highly-skilled techy, people-person. Someone who loves to build, develop and problem solve with tech tools, while taking greatest satisfaction from seeing others succeed because of the help, support and encouragement you’ve given them.

You have strong confidence with CRM, data interpretation, manipulation and automation tools, alongside experience as a trainer or teacher. Combined with creativity and excitement for improving existing systems and building new ideas from the ground up.

Our current business and data systems have evolved as the community has grown over the last 5 years. Now we’re in a really strong position to do more, and do it better. To harness the power of our diverse community data so that we can know, serve and delight our members. Supporting them to learn more and meet others in the same role so that they can have maximum impact in their own schools for their own students.

Starting as 2 days per week Oct 2024 - Apr 2025, our desire is that the success and vision of the person appointed to this new role will make it possible to transition to a longer-term contract for increased # days . That is to say, the opportunity is there, it is for you to run with.

About We Are In Beta.

We Are In Beta is an online community of 18,800+ school leaders and teachers which helps them share and learn how they get the best outcomes for their students.

We believe most of the solutions to schools’ problems are in schools already. Or at least, in the minds of the brilliant people who work in them.

Our job is to find them and share them widely, so nobody has to figure it out on their own.

Imagine a day when you can find someone - or something  - that can help solve any problem you’re facing, whenever you need it.

A day when every student has leaders and teachers who are equipped with the most successful strategies and networks to improve their education.

Join us to help us build that future for our schools.

We - schools - Are In Beta - always learning.
 

What do we do?

To work towards that future:

1. We research great practice so our members can discover it and be inspired by it.

2. We produce and share practical content with great schools through events, webinars, podcasts and resources - so they can learn from others’ successes (and the failures too).

3. We build communities of practice so colleagues can meet and grow together

Some stats we’re really proud of:

In just 4 years we’ve grown the online community to over 18,800 school leaders and teachers.

• 3,400 - MATs and schools we are connected to

• 2500+ resources have been shared by our members - if each one on average takes two hours produce - in reality it's probably more - that’s more than… 

• 3.1 years' worth of others’ work each and every one of our members can access just by being a part of the community

• 3,710 policies and resources from successful schools and MATs we have curated, analysed and shared.

• £1,500 - the amount we save a school each time they access the research they ask us to do for them.

• 870,000 hours - the number of hours it would have taken members to discover the insights we've shared with them had they done the research on their own in silos.

• £25 million - the amount it would have cost schools had they funded those research hours themselves 

• 1.5 million - the number of miles our members would have had to have travelled to meet our expert presenters in case study schools had our community not existed online.

• 8,500 people came to the National INSET Day in Dec 2020 when the government left schools with almost no time at all to plan an end of term INSET. 

We are just getting started. Join us to write the next chapter

What's the role?

As Head of Business and Data systems you will lead every aspect of our data and information management across a portfolio of platforms. 

Working to ensure they speak to each other in smart and powerful ways, all offering team members and company the most up-to-date and high quality insight into the needs, priorities and challenges of members of the We Are In Beta community.

How you’ll be driving our mission forward (your responsibilities)

A. 40% making our current business and data systems work really well

• Lead data management and consistency across all systems, including 

  • Automated and manual flows needed for business activities and reporting

  • Run and refine processes for data health of contact and company records

  • Review and consolidate CRM properties, processes and protocols

• Refine and add new automations to capture most useful data instantly and robustly

• Regular cycle of updates of DfE data on schools and trust performance and demographics

B. 40% develop, improve and build out current systems to be more powerful, robust and sharp

• Develop our new newsletter platform - combining all channels into one place

  • Manage migration of current audiences

  • Design process for adding and removing subscribers, with data flow between CRM and newsletter

  • Unlock power of analytics on who is opening, reading and sharing our messages the most vs the least

• Augment sales process with increased automation

  • Identify and implement opportunities to streamline current processes

  • Automate routine steps where possible, maximsing face-to-face input for greatest return

• Iterate Airtable architecture to streamline data tools and increase robustness

  • Review of all DfE data held, processed and linked tables

  • Review back-up processes

• Research and deployment of wide-ranging new platforms/software that can supercharge how we work, maximising impact for our members and customers.

  • Explore options for eg data visualisation platforms for self-service access for members, member match-making, content hosting and discovery….plus many more.

C. 20% support the team to improve quality, efficiency and impact of how they use data and systems to succeed in their roles

• Provide training, support, and guidance to help the team achieve their data and CRM goals in the most effective ways possible.
• Understand the team's and individuals' working practices and pain points, offering improvements or hacks for using current systems, or recommending new systems that can help them achieve even greater success.
• Create email lists, campaigns, sequences, and workflows in collaboration with the team - whether handling the more complex tasks as commissioned work or acting as a guide, trainer, or enabler for straightforward ones.
• Build or update existing Airtable bases to consolidate member and school data for dedicated projects or programmes.
• Explore any and all methods to help the team leverage data to better understand, serve, and delight our members.

The platforms we use now

• Hubspot - for CRM, marketing, sales and subscription management

• Airtable - for data visualisation and manipulation, programme management and content libraries

• Mighty Networks - to host our online community

• Zapier - to automate connections between services and systems

• Substack - 2 weekly newsletters (with third starting this Autumn)

• Mail Chimp - 1 weekly newsletter

• Social Media - principally LinkedIn and Twitter

• G-suite - for email hosting, and all internal and external documentation

• Slack - for internal collaboration and messaging

• Xero - for accounting and invoicing

• Stripe and GoCardless - for payments

We also use a small number of scripts in Python to allow us to do more quickly and better. Principally focused on large data-set consolidation / pivots and file scraping.

Who are you?

• You are techy to a strong level of competence but, most importantly, driven to identify, interrogate and fix issues, learning more as you go.

• You are a creative, pragmatic and diligent problem solver. Not always seeking the fanciest solution, instead finding the one that works well and the wider team can use.

• In this, you are a big picture thinker on what and how your actions iterate and build towards a ‘perfect’ future system, maximising how We Are In Beta can have the greatest impact for school leaders and teachers we serve (our members and customers).

• You are a strong trainer and communicator who loves to help and support others to succeed for themselves.

• You understand enough, and be keen to learn more, on features and quirks of education datasets for school demographics and performance.

• You leave your ego at the door, instead taking a straight-forward approach to ask great questions, say when you don't know and be upfront when you change your mind.

• You are a self-starter with great personal organisation who plans, tracks and delivers on objectives across several workflows on time, every time.

• You bring entrepreneurial flair to see the opportunity of building this role into a long-term member of the team by unlocking the power and potential of how our systems can best serve us and our members.

What experience and track record do you have?

It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.

• Proven experience across CRM, databases, community/content platforms, newsletter distribution, integration and automation tools. This could be from previous roles such as data analytics, community building, digital marketing or business transformation.

• Comfortable with principles of coding in Python but no need to be a pro.

• Strong understanding of data management and GDPR requirements.

• Led digital transformation/change projects, with a strong approach to project management and stakeholder engagement.

• Designed and delivered training, and/or produced clear and concise written user guides, taking time to understand the needs and starting points of the team.

• Experience with management, analysis and visualisation of large-scale data sets - ideally in educational outcomes/performance.

• Experience of the realities of working for an early-stage organisation without a big team or huge budget. We are especially interested in those who have grown a tech team/function from the ground up.

Our expectation is that you have worked within the school education sector in England, though we are open to applicants who have not if you can show you have a good base of knowledge of the needs of school teachers and leaders.

What are the benefits?

• Opportunity to work within an early-stage, mission-driven organisation and shape its direction. With scope to grow this role in your own image to be your dream job at the end of the initial period.

• Fully remote, flexible working culture/flexible working hours.

• Pro rata £35,000-£38,000 dependent on experience

• Project-based and/or freelance contract based on performance milestones available for the right candidate

• This role is 2 days per week October 2024 - April 2025, with scope for it to grow into a long-term contract for more days per week.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.

Location:

We are a fully remote team in the UK and Italy. We check-in daily online. We meet regularly face to face in London. 

Timeline

• Applications open: Monday 2nd September 2024

• Deadline for applications: midnight Sunday 22nd September

• First round interviews: starting from 23rd September, finishing by 4th October

• Second round interviews: starting from 30th September, finishing by 4th October

• Notification of decision /appointment: week beginning 7th October

• Start date: as soon as possible after 14th October.

We expect this to be a popular role.

We will be inviting people to interview on a rolling basis.

We advise submitting an application early.

How do you apply?

  To apply for the role please

1. register your interest via our website no later than midday on Thursday 5th September AND/OR
2. complete the application form that we'll send you by Sunday 22nd September

For the application form you’ll need:

1. CV - max 2 sides

2. Covering letter - outlining

   • why you want to apply

   • how your values, knowledge, skills and experience make you the best person for the role.

3. Contact details of references

For an informal and confidential discussion about the role prior to application, DM Frances Ling on LinkedIn.

Fundraising Administration Executive

Salary: £25,500.00 Per Annum, Plus Desirable Benefits

Full-Time, Permanent Position

Based at Port Lympne Hotel & Reserve

This is a newly created and pivotal role in The Aspinall Foundation’s small fundraising team. The Fundraising Administration Executive will be responsible for the delivery and implementation of the charity’s key adoption fundraising programme and supporting the effective running of the Department as a whole.

The Fundraising Administration Executive will administer The Aspinall Foundation supporter database (Donorfy) including maintaining accurate contact details and contact preferences, in line with GDPR consent, and gift aid eligibility. You will prepare and collect direct debit payments, oversee the import and administration of all new regular givers, accurately record all income, manage supporter communication, administer digital and third-party adoption platforms, and provide ad hoc support with project administration or event facilitation.

A full job description is available on request.

Who we are looking for:

The ideal candidate will be looking to advance their career in fundraising, and will be dedicated to providing supporters with an exceptional experience, ensuring they feel supported and appreciated every step of the way.

You will have a proven track record and passion for delivering outstanding customer service, with excellent communication skills and a high level of attention to detail. You will have prior experience using a CRM database, alongside excellent IT skills including the use of MS office applications. You have the ability to work flexibly, be responsive to changing demands, and work collaboratively as part of a busy team, pitching in whenever and wherever needed.

You will have an interest or connection to our cause and a real desire to help the rewilding of animals and animal conservation. Previous experience of working in the charity sector, and knowledge of GDPR is desirable.

Contract details:

This is a full-time, permanent position, working 40 hours per week, Monday – Friday, 9-5pm. This role is based at Port Lympne Hotel & Reserve near Folkestone and Ashford. All applicants must have the right to work in the UK. A reliable mode of transport is recommended due to our remote location

About The Aspinall Foundation:

The Aspinall Foundation’s mission is to prevent the extinction of endangered animals. Our overseas project teams work with communities and Governments in Gabon, Congo, Madagascar, South Africa and Java to develop a balanced and sustainable future with wildlife and people living harmoniously side by side. By working in partnership with our two wild animal parks in Kent we have rewilded hundreds of captive-born endangered animals back to their natural habitat to support and restore native wild populations.

Why you should join us:

As well as walking to work surrounded by the calls of Howler monkeys and the roars from our pride of Lions, you will also join a supportive team who are passionate about their place of work.

You can also expect a host of other benefits including:

• 28 days annual leave inclusive of bank holidays, rising with length of service. (Pro-rated to start date)
• Comprehensive training and development opportunities, including workshops and e-learning
• Unlimited free entry for you and a person of your choice into both of our parks as well as friends and family tickets.
• Exceptional discounts on food, retail and accommodation at our parks.
• Numerous retail discounts and access to a 24-hour counselling line through our Healthy Extras Scheme.
• Company Pension.

To apply: If you want to work in an exciting and unique environment where no two days are the same, please email your C.V. and covering letter.

Salary: £37,000 to £42,000 per annum plus London Weighting (if applicable)

Hours: 35 hours per week, Full-time, Permanent

Location: Flexible.  We have offices in London, Cardiff, Belfast and Glasgow and are a fully hybrid organisation.

Reports to: Head of Fundraising and Development (Engagement and Influence Directorate)
 

About The Fostering Network

The Fostering Network is the UK’s leading fostering charity. We are dedicated to creating a better future for fostered children and young people. We bring together everyone who is involved in their lives, leading, inspiring, motivating and supporting them to make foster care better. Together with our members and supporters we are a powerful catalyst for change, and we have been shaping and influencing the fostering agenda for more than 50 years. 

About the role

This is an exciting opportunity for an experienced corporate partnerships candidate to help us unlock the significant potential of our Fostering Friendly employers scheme, secure and grow new partnerships to help us achieve our mission for children and young people. Key objectives include:

• Deliver against our corporate partnerships strategy, building on recommendations from a recent external review by the Remarkable Partnerships consultancy
• Secure new corporate relationships over three years to agreed targets including long-term, strategic and transformational partnership
• Work with the Head of Fundraising and other teams to improve on and deliver on our package of benefits to Fostering Friendly employers
• Refine, and communicate the value of our offer to companies
• Convert Fostering Friendly subscribers to a new paid for model, to agreed targets

The Fostering Network Benefits

• Up to 30 days holiday per year plus bank holidays
• 24 hours per day, 365 days per year Employee Support Helpline
• Pension & Life Assurance
• Access to a range of high street and online discounts
• Access to EAP

Closing date: 12am, 20 Sept

Interviews date: week commencing 30 Sept

Interview location: Via Teams

To apply please go to our job vacancies page on our website and email your completed word application form to us.  CVs alone will not be accepted.

The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community and especially encourage applications from groups which are under-represented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.

The Fostering Network is committed to recruiting staff members with lived experience of fostering, care experienced or related experience.

About Us

Unfold is led by the people we serve and we get people where they want to be. We’re a bold, agile and growing organisation, with a friendly, energetic and welcoming team. As an established local charity (previously known as Westminster Befriend a Family), we’re powered by volunteers who support young people and families to identify and achieve goals that matter to them. We provide mentoring and peer support groups to people in Westminster, Kensington and Chelsea and the neighbouring boroughs.

We’re open to everyone, but we target those who face the most challenges: 93% of the people we work with describe themselves as coming from a racialized group, 85% of the families we support are single-parent households headed by a woman, and 75% of the children we support are eligible for free school meals. We also run specialized programmes of support for people seeking asylum and those with refugee status. Last year we provided one-to-one mentoring to over 246 people, and group support to a further 252 people. With increasing demand for our services, we expect to provide direct support to over 350 individuals in the coming year.

About the Role

We're seeking a driven, empathetic, Programme Officer to help make a difference in the lives of asylum seekers, refugees, and young people in London.

As a Programme Officer, you'll play an important role in supporting our work, from helping recruit and train volunteer mentors to ensuring our CRM system is up to date and being the first point of contact for young people and their families. You’ll also ensure our mentors feel supported and will help them to provide a great experience for the young people they support.

Your role will also involve hands-on activities, like organising half-term trips, running weekly Youth Support Groups, and working directly with young people in temporary accommodation.

About You

You'll be a confident communicator, who enjoys working with people from diverse backgrounds and has a passion for supporting children and young people to improve outcomes. Alongside an excellent ability to manage multiple tasks, you'll also be able to work as part of a growing team. You'll have empathy for people in challenging circumstances such as those seeking asylum, and will be able to demonstrate an understanding of the challenges that young people go through on a daily basis.

Virtual Drop-In Sessions

We will hold drop-in sessions for any questions you have about the role. The first session will be held on Wednesday 11th of September between 12-1pm and a second session on Tuesday 17th of September between 1-2pm. Please see the additional information for more details. 

Working with Us

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months we will match your contribution up to a maximum of 8%.
• Salary: We are committed to paying the London Living Wage in line with the Living Wage Foundation and review salaries annually.
• Team Working: We are a small but brilliant team: we're supportive, diverse and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions support the delivery of our Wellbeing Strategy. Staff can join free on-site yoga classes, monthly massages and regular ‘Drinks and Links’ sessions with the team and colleagues in similar organisations.
• Flexible Working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Hybrid Working: We work from the office or at least two days a week between Tuesday and Thursday. (Depending on your role you may need to work from the office or other London locations on other days.)
• Ecofriendly, Modern Offices: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks, breakfast cereals and fruit. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits at the Fivefields website. 

Hello, thank you for considering a Team Leader role with Redthread. 

About us

We are a team of compassionate, collaborative and courageous professionals. Every day, we challenge ourselves to keep learning, adapting and innovating, supporting vulnerable children and young people wherever they need us. Our vision is a society where all children and young people live healthy, safe and happy lives. We’ll never stop until this is a reality. Please click here to visit our website and learn more about our approach and the services we provide. These clips, Redthread animation, C4 News - Young Women's Service, BBC News, and ‘A day in the life’ will give you a glimpse of what we do every day.

Sound good? Before making an application, please ensure that you've read through this job pack, including the important information on the final page on how to apply. For more about our recruitment process, benefits and our commitment to safeguarding, equity, diversity, and inclusion please check out our guidance for applicants on our website here. 

About the role

Post Title: Team Leader

Hours: 37.5 hours per week, with regular evening and weekend shifts required. Shifts will be scheduled to ensure team cover from 7:30 am to 9:00 pm daily.

Location: Onsite, University Hospital Lewisham, London. With regular travel to other Redthread sites and offices when required.

Salary: £38,424.00 per annum + benefits

Contract type: Permanent

DBS Level: Enhanced with barring

Work area: Services

Responsible to: Programme Manager

Purpose of the post

• Support the Programme Manager to oversee effective and consistent delivery, performance, and quality assurance across the health settings, working with the Director of Services and other leaders to enhance and develop the offer. Including through involving young people in service design and development aligned to the Redthread Youth Participation Strategy.

• Lead Redthread teams delivering services, ensuring that Redthread’s models of intervention are delivered consistently and appropriately to all young people accessing the services.

• Build and maintain strong working relationships with a broad range of partners and agencies, including clinical teams, hospital staff, Redthread’s stakeholders, project partners, and voluntary and statutory agencies working with young people.

• Be part of the team at Redthread, contributing to the development of our programmes and assisting with other projects and activities as required.

Would you like to work in a caring, supportive environment where you can make a real difference to people’s lives?

Role: Fundraising Officer as part of the halow project, a charity providing support to adults with learning disabilities.

Location: Guildford, Surrey (flexibility to discuss hybrid working upon successful completion of probationary period)

Hours: 37.5 hours per week (Monday-Friday, flexible working pattern)

Salary: £25,000-£27,000

Annual Leave: 33 days pro-rata, inclusive of bank holidays.

Training: You will receive fully paid training supplementing any previously completed relevant training, with further development opportunities also available to progress your role and career.

You will be responsible for:

• Providing administrative and other support to fundraising and communications staff.
• Leading on a small portfolio of major fundraising events and activities. 
• Maintaining regular contact and excellent communication with internal and external stakeholders and suppliers.
• Support and/or lead on a range of other fundraising activities, campaigns and events.
• Identifying new events, opportunities and approaches that could raise significant funds for halow.

Role Requirements:

• We are looking for someone who is a self-starter, hard-working, flexible and keen to make a difference. 
• Demonstratable experience of working a fundraising role or comparable role.
• Experience working with internal and external stakeholders, including staff, trustees, donors, and funders.
• Experience of delivering projects and fundraising targets.
• Knowledge of data security whist ensuring databases are kept up to date.
• Aged 18 and above.
• Right to work in the UK.
• Suitable references.
• Willing to undertake a DBS Check. The initial cost of the DBS application will be paid for by halow.

Please note we are currently unable to provide visa sponsorship.

You’ll get access to great benefits including:

• Free Blue Light Card membership
• Retail discounts
• Free/discounted tickets for events, gigs and shows
• Workplace pension scheme
• Free eye tests
• Cycle2Work scheme
• 24-hour employee assistance program
• Travel season ticket advances
• Staff referral bonus scheme
• AIG Life Assurance (Post Probation)
• Access to AIG Smart Health App

Interviews for this role are ongoing and we reserve the right to interview during the advertising period and make an appointment before the closing date, so early applications are encouraged.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for 2x Specialist Prison & Probation Prison Advocate – Prison Services

Salary: £27,000 - £29,000

Location: HMP Peterborough primarily – with travel to London/Hammersmith HO occasionally

Hours: x 2 - 35 hours per week 

Contract: Fixed Term – until 31st March 2025 with a possibility of an extension to March 2026

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Advance Prison Advocate will support women on remand and those unsentenced within the prison setting, providing pre-release support; focused on Accommodation, Finance, debt & benefits, Family & significant others and Social inclusion.

The Prison Advocate will develop a referral pathway with the Offender Management team within the prison, for women to access the service and will work in partnership with the existing service providers operating within the prison. You will co-design a person-centred support and action plan with women accessing support, enabling you to support them to address their needs and any risks in relation to the interventions identified above including providing ‘through the gate support’. The role will combine a casework- based approach, along with a signposting and advice service for the women in custody.

You will have demonstrable experience and understanding of working with women in a challenging multi-agency environment, ideally working with prisoners and/or their families.

You will build strong relationships with the Pre Release teams to ensure clients are able to maintain or access suitable accommodation, finance, benefits and debt, family and social inclusion support including negotiating terms on behalf of the women. Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised backgrounds. This, together with referrals to wider partner organisations in the community, will ensure additional support needs are addressed post-release and continuity of support exists

A car may be desirable for this role, though not essential

About You:

To be successful as the Advance Prison Advocate you will need the below experience and skills:

Knowledge and experience of the criminal justice system obtained through academic study, experience of working in the criminal justice system (or closely associated social system).

The ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons.

You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.

Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines

You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.

· Interviews are taking place on: Monday 21st October

· *Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

•  35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• One-week paid carers’ s leave
• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

We are looking for a Giggle Doctor Programme Administrator to join our busy programme team, to support the day-to-day operations of our Giggle Doctor programme for hospitals.

This is a part-time, one-year contract to support the running of the Giggle Doctor programme while a member of the team is on maternity leave. We are flexible as to which days are worked, providing that the post-holder has a fixed working pattern over a minimum of 3 days per week. This post requires work from the office as well as some work from home. We will provide training to the successful candidate on how to fulfil the key tasks of the role.

About Us

Theodora Children’s Charity is a truly inspirational and pioneering charity which successfully works to improve children’s experience of being in hospital.

Theodora Children’s Charity UK is part of an international family of Theodora’s; originally established in Switzerland, there are Theodora Giggle Doctors visiting children in Switzerland, Italy, Spain and Hong Kong, as well as in the UK.

Over the past 30 years we have made a positive impact on over half a million children and their families in the UK and 3 million children internationally, improving children’s experience of being in hospital through visits from professional performers, called Giggle Doctors.

Our Mission and Values

At Theodora Children’s Charity we help children living with illness, disability and serious health challenges to feel better using the proven power of laughter. Our vision is to contribute to the wellbeing of children in the 14 core hospitals and specialist care centres we visit across England, as well as those we support virtually. Our Giggle Doctors are specially trained performers who are able to visit children in a clinical setting or through the Virtual Visit Programme.

By combining music, play, magic and storytelling our 21 Giggle Doctors bring joy and laughter to children in challenging times. From Dr Boogie Woogie to Dr Teapot, our Giggle Doctors wear their very own ‘doctor coats’, which represent their character, and spend time one to one with the children. Giggle Doctors create opportunities for children to play and interact through a range of musical and fun activities.  Sometimes they will make balloon animals and blow bubbles, and at other times they will sing a funny song or simply listen and talk to a child one to one.

The play is always child – led, with each interaction being unique to the child and their needs. A Giggle Doctor visit isn’t just about one magical moment, it can have a significant and lasting impact on a child’s well-being. With each visit, the aim is to reduce stress and anxiety, increase opportunities for play, and improve children’s experience of hospitals.

Our trustees, office team and Giggle Doctors are united by our shared values of Authenticity, Interaction, Diversity, Excellence and Enthusiasm.

Job Description

Key Tasks and Responsibilities

Administration

· Act as first point of call for artists regarding their visits to hospitals, overseeing sickness, cover and changes to their schedules

· Support artists with hospital administration and contracts

· Keep artists updated with changes in Theodora Children’s Charity’s policies

· Process changes to the Giggle Doctor schedule on our internal systems

· Liaise with hospitals and keep them up to date with information about their programme of Giggle Doctor visits

· Set up meetings with hospitals, artists and Theodora Foundation colleagues as required

· Book long-distance travel and hotels for artists for hospital visits and training events when required

· Support the Finance Manager and Giggle Doctor Programme Manager with collecting and filing timesheets, invoices and receipts for payment

Training and Events

· Support the Giggle Doctor Programme Manager with events, including booking rooms, resources and catering

· Attend training events for Giggle Doctors, setting up and packing down as needed

Impact and Programme Monitoring

· Support the Giggle Doctor Programme Manager with monitoring Trainee and Junior Giggle Doctor’s progress and keeping records of their observation notes

· Support the Giggle Doctor Programme Manager with data capture and record keeping

· Take minutes and record actions during Programme Team meetings, Theodora Foundation meetings and office team meetings from time to time

• Utilise the charity’s CRM database to keep all records up to date and effectively progress supporter development.

HR and Safeguarding

· Act as Deputy Safeguarding Lead and follow safeguarding processes for recording safeguarding incidents in the Designated Safeguarding Lead’s absence.

• Run DBS checks for artists when required using the external Ucheck platform

Other

• Represent the charity at external functions and conferences.
• Undertake any other duties reasonably requested from Programme Manager from time to time

Person Specification (include essential/desirable)

Essential:

· Highly organised and process-driven

· Ability to complete tasks (with or without reasonable adjustments) efficiently

· Excellent written and spoken communication skills

· Able to build good working relationships with a range of stakeholders including performing artists, healthcare workers and teams across the charity

· Careful and accurate when sharing information

· Problem solving skills and a positive, can-do attitude

· Able to multi-task, prioritise and meet deadlines

· Works calmly under pressure

· Competent with Microsoft Word and Excel

· A team player who is also able to work independently and use own initiative

· Able to contribute ideas to planning discussions

· Belief in the power of the arts to improve the health and wellbeing of children and their families

· Commitment to learning and self-development

· Commitment to Theodora Children’s Charity’s values and mission

Desirable

· Some experience of good safeguarding practice and handling confidential information

· Experience of working in either an arts or a healthcare organisation

· Experience of working on a project that involves children

· We are interested in hearing about transferable skills

Role: Finance Officer

Duration: Approx. 3-4 months (September to January)

Hours: 35 per week

Hybrid Working: 2 days a week in the central London office, with more time in the office during training.

Salary: £26K - £30K

Are you passionate about making a difference? We are on the lookout for a detail-oriented and dedicated Finance Officer to join a leading charity that empowers young people and changes lives. In this key role, you will help manage and process their income, working with the CRM database Raiser’s Edge to ensure all donations are handled efficiently and accurately.

As the Finance Officer, you'll be working closely with both the Finance and Fundraising teams, ensuring seamless income reconciliation and supporting the ongoing development of a new CRM system launching in February 2025.

What You’ll Do:

• Administer and process all incoming donations, including from their website, postal, phone, and third-party platforms like JustGiving and Enthuse.
• Collaborate with teams to ensure donations are coded correctly and help prepare Gift Aid claims.
• Provide top-notch supporter care, managing donor correspondence and maintaining donor records.
• Assist with the design and maintenance of the CRM database for effective data selection and reporting.
• Support the Finance Team with income reconciliation and administrative duties.

What We’re Looking For:

• A motivated individual with exceptional attention to detail and the ability to spot inconsistencies.
• A strong team player who can manage their workload efficiently and meet deadlines.
• A passion for working with CRM systems, with experience using Raiser’s Edge being a bonus.
• An enthusiastic communicator who can engage colleagues in the effective use of the database.

If you thrive in a dynamic environment and are committed to delivering high-quality work, we’d love to hear from you.

We are looking for a Mentor Services Coordinator to support our volunteer mentors in London, Surrey and Hertfordshire.

About the role

Our Mentor Services Coordinators are the key contacts for our volunteer mentors from their first enquiry about mentoring until they are matched with a young person.  The Mentor Services Coordinators conduct in depth interviews with all prospective volunteer mentors, organise training, organise DBS checks and make the process as smooth and supported as possible.

Key responsibilities:

• Providing excellent customer service to mentors, volunteers and partners using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person

• Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey

• Deliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.

About you:

• Customer service experience

• Experience of or strong interest in working or volunteering in the charity or third sectors

• People person with excellent communication and listening skills and empathy

• Well organised with great administrative skills and attention to detail

• Excellent desktop and database skills

About us:

MCR Pathways is an award-winning charity established in Glasgow in 2007.  Our mentoring programme is now delivered in schools across the whole of Scotland as well as West London, Hertfordshire and Surrey.  Our passionate team is dedicated to helping the most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances.  Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression.  MCR Mentors are volunteers who make and experience a life-changing difference.  You will be joining a friendly and supportive team who love what they do and enjoy working with each other.  We model our values and many of us are also mentors ourselves.

Benefits include:  33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday,  Life Assurance - 4 x salary,  Living Pension Employer.

As the leading specialist mental health charity for women who have experienced domestic abuse, Woman’s Trust’s mission is to help survivors to overcome the devastating mental health impact of Domestic Abuse.

This is a pivotal time to join our dynamic Fundraising team as we work towards our strategy. As our Senior Trusts & Foundations Fundraising Manager, you will manage existing and develop new funder and partner relationships across trusts and foundations, and other donors, to ensure we can meet the needs of the increasing number of women we support across London and build on our systems influencing work nationally.

If you are looking to make a real impact on women and children’s lives in your fundraising career, supported by a committed and evidence-led fundraising team then please do get in touch.

Hours: 35 hours per week, part-time will be considered minimum 28 hours.

Location: Based at Woman’s Trust’s office, Paddington, NW1/hybrid working.

About Woman's Trust

The charity, established almost thirty years ago to meet the gap in specialist mental health services, is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We support 900 women and children annually, with an income of £1.04m and 41 staff in 2023/24. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

You will be joining the Woman’s Trust Fundraising team as we work towards our strategy 2022-2027, to double our income and the number of women we support each year. We are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy to improve systems nationally.

About you and how to apply

As a creative and tenacious senior fundraiser, aligned to our feminist ethos and our service users', you will have experience in securing six-figure, multiple-year grants, with the proven ability to effectively communicate services, and to develop funder and wider sector relationships aligned to our strategic priorities. You will be able to manage and deliver the whole cycle of income generation, including regular prospecting, grant management and impactful funder reporting.

If you are looking at the next step in your career into management, whilst making a real impact on women and children’s lives, we want to hear from you! This role offers opportunities for advancement.

To apply, please send your CV and a cover letter of no more than 2 pages outlining your experience, skills and knowledge, relevant to this post and showing us, through examples, why we should choose you.

Please also provide us with the details of two referees. We require their name, contact information, and relationship to you. Referees will not be contacted until an offer of employment is made.

Closing date for applications: 10.00am on Monday 30th September 2024.

Interviews will take place week commencing 7th October 2024.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.