Crm Database Training Manager Jobs

We have a job vacancy for a Dementia Specialist to join Shine as the Normal Pressure Hydrocephalus (NPH) / Dementia Coordinator. 

Shine has a membership of over 14,000 members living with Spina Bifida and/or Hydrocephalus and associated conditions and over 6,500 associated members.

In the last year we have seen a 25% increase in members who are living with Normal Pressure Hydrocephalus (NPH) across England, Wales and Northern Ireland. There are currently just over 600 members with NPH, plus their carers registered, but we are expecting this to continue to rise as awareness and diagnosis of the condition grows. 

We are looking for an experienced, skilled, organised and dedicated new staff member to join Shine’s Services team to develop and lead our new NPH service. 

Purpose of Job

To be the Dementia specialist for Shine.

To provide the foundations for improved health, social and emotional outcomes for adults living with NPH/Dementia and to support their families/carers. 

Shine will offer you:

• A competitive salary

• 35 hour working week

• 25 days annual leave plus additional discretionary leave between Christmas and New Year

• Opportunity to purchase additional annual leave

• Additional annual leave due to length of service

• Defined contribution pension

• Life Assurance cover

• Support to learn and develop

Please see the full Job Description and Person Specification and Introduction to the NPH Coordinator Role below and on our website.

If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to our CEO, Kate Steele.

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

Closing date: 11pm Wednesday 16th October 2024 

Interviews:  Tuesday 29th October 2024 at our Head office in Peterborough

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible. 

Calling all passionate and dymanic PR professionals, come and join our supportive and friendly team to have the opportunity to have a big impact with the hundreds of charities Cranfield Trust supports every year.

In this role you will have the opportunity to create compelling content, news releases, thought pieces and features for the media, Trust’s website and social media to raise brand awarenss and drive enagement.

You will lead on reviewing data and generating insight from across our services and conversations with charities to create content for reports, media stories and social media. You will also create PR opportunities with our Regional Managers and the amazing charities we support across the country.

You will be creative in your ideas, have a ‘can do’ approach and be very good at working on your own initiative to deliver agreed plans. You’ll be happy to pick up the phone or to meet people both in person and online to explore ideas and build relationships.

Working with the Head of Communications, and alongside our Senior Marketing and Communications Officer you will have the opportunity to help shape our communications plans, priorities and the way we work in our team.

As well as working in a caring and considerate team, you will also benefit from: 

• Annual leave entitlement of 33 days inclusive of Bank/Public Holidays, rising to additional 5 days (pro rata) Christmas leave entitlement after five years of service
• Auto enrolment pension scheme with option to elect personal scheme contributions
• Opportunity for hybrid and flexible working
• Employment Assistance Programme through ‘Health Assured’ offering 24/7 telephone support and access to face to face services such as counselling
• ‘Bright Exchange’ marketplace for discounted goods and services

For the job decription, person spec and full details about the role, please see the recruitment pack below. You'll also find contact details in the pack if you have any questions. 

Bedfordshire and Luton Community Foundation is a leading local grantmaker, striving to be a catalyst for positive change in the community and committed to addressing inequality. The Foundation distributes millions of pounds locally each year and is establishing a national reputation for an innovative, community-focused, and strategic approach.

We are seeking a driven and dynamic Marketing & Communications Administrator to join our expanding team to help support the operational delivery of Foundations work and to raise our profile, grow our business and share our successes.

Applicants must have relevant experience in marketing, communications, and general administration at trustee or senior level. They should be excellent communicators, highly organised, and task-focused, with strong written skills and the ability to engage with a wide range of people. Excellent IT skills are also essential.

The job will be a combination of homeworking and office based and flexible working can be considered. We are particularly keen to welcome applications from diverse communities and the communities with lived experience of inequality and those we aim to support through our work.

Responsibilities

Raising the profile of the Foundation by implementing an imaginative and inspiring programme in Marketing and Communications under the direction of the Head of Business Development.

Work with Head of Grants and Programmes to plan and timetable promotion of new grants programmes and regular promotion of ongoing programmes. Working at times with external marketing and comms teams to agree key messaging.

Compile and share a range of inspiring donor, charity and community stories and case studies which bring to life the Foundation’s impact.

Support, maintain and update the Foundation’s website, ensuring that it is inspiring, engaging and up to date with content. Help set up and access additional platforms as required e.g. online donations, raffles, other Trusts who are contracted to the Foundation.

Develop the Foundation’s wider digital presence through social media and use of content marketing to raise awareness of the Foundation’s expertise, share good news stories and promote available funding e.g. through regular charity and business newsletters.

Under the guidance and leadership of the Head of BD and CEO provide specific public relations support, including preparing press releases and producing articles for local magazines and relevant publications.

Maintain a library of relevant and up to date marketing materials, photographs illustrating the Foundation’s work and partnership logos and guidance for use. Manage permissions and GDPR for all communications work and marketing collateral.

Attend UK Community Foundations (UKCF) Marcomms meetings.

Work with the CEO to prepare and manage quarterly Board meetings for Foundation and as required other partners (incl JCT) at an executive admin level.

Preparing for meetings: prep of papers, managing dates and availability; minute taking and general administration for Board level members under clear and strict requirements around confidentiality.

Regular updating of requirements of Board incl: EDI data and references; annual Conflict of Interest; DBS and other requirements.

Supporting Chair of Trustee in their role as required and in an administrative support.

Support general office administration such as maintenance of equipment inventories and training records and PAT testing schedules and others task to ensure smooth running of the main office.

Organize events to showcase the Foundation’s work, including functions for donors, potential donors, community and voluntary groups.

Support the Head of Business development to identified campaigns and additional programmes to grow the Foundations reach. Work with Head of BD to write creative briefs and to shape to recruit additional capacity as required.

Work as an effective Ambassador for the Foundation always, including at events and external networking.

Represent the Foundation on agreed marketing and Comms networks incl UKCF and others to be agreed.

Work closely with other members of the team to ensure that the Foundation achieves excellence in grant-making and all its operational aspects.

Represent the Foundation externally as required.

Use computer equipment and software for administrative and communication duties including Canva, new website CMS, Microsoft Office, online communications, and the Salesforce Database.

Carry out other associated duties, which may arise, develop, or be assigned, in line with the scale and general nature of the post.

Apply

Application is by CV and covering letter only outlining in detail why you wish to join us and how your skills and experience are aligned to the person specification in the job description.

Closing date for applications is 12pm 30th September.

Interviews will take on the week of 14th October.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK. 

STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding work in the UK.  We now have an exciting opportunity for Employment Advisors to join the STEP team, working remotely from home, providing employment support to refugee clients across the UK. 

​You will prepare clients for competitive employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful completion of training courses, voluntary and work placements and achieving sustaining paid employment. 

​This is a fixed term contract to March 2025.

​About you

We are looking for candidates who have:

• Experience in successfully supporting refugees into sustainable employment
• Understanding the issues and challenges faced by unemployed people to finding work, including those whose first language is not English
• Experience of providing advice and guidance and supervising a caseload of clients
• Excellent communication skills
• Strong IT skills (CRM database, Microsoft Word, Outlook, Teams) and the ability to work remotely with confidence
• Cross-cultural sensitivity and the ability to work with clients with varying levels of English
• ​Competency in speaking another language is desirable e.g. Amharic, Arabic, Dari/Pashto, Dinka Farsi, Kurdish, Ormo, Somali, Tigrinya, Turkish

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.

​As this role has contact with vulnerable groups, it is subject to a satisfactory Disclosure and Barring Service (DBS) check and references.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

To apply

Please upload your CV and a covering letter which outlines why this role appeals to you and the skills you have that will help you excel in this role. 

​Interviews will be held remotely on Thursday 26th and Friday 27th September

​

• Location: Remote/London/Bristol/Birmingham.
• Permanent
• Contract: Full time or Part time (minimum 4 days per week)
• £25,000 (plus £2,000 London weighting if applicable) per annum full time equivalent.

As Business Administration & Finance Officer (BAFO) you will be responsible for the smooth running of the administration of the charity. Working closely with the finance team, HR team, regional managers and the senior management team and the post holder will have communication with all members of Envision employees. The aim of the role is to standardise our back-office processes to ensure accuracy and efficiency including Finance, HR & IT as well as event and travel management.

Key Responsibilities:

• Administrative support for all Envision delivery staff including event space hiring, sending out contracts to our partners and inputting information into our customer relationship management (CRM) software, Salesforce.
• Financial transactions including bookkeeping, raising sales invoices and processing purchase invoices, administration related to organisation purchasing cards.
• Processing travel bookings and hotel bookings for the organisation.
• Submitting gift aid claims to HMRC.
• HR transactional administration including recruitment, maintaining employee records, etc.
• Maintain IT inventory and submitting IT queries to our external IT provider.

Essential Experience, Knowledge and Competencies:

• Demonstrate the ability to work as part of a team and use your own initiative.
• Experience with IT systems – Office 365 & Shared Drive.
• Demonstrate excellent communication skills both verbally and in writing to a wide range of people.
• Demonstrate excellent organisational skills and the ability to prioritise own workload to meet deadlines.
• Demonstrate a high level of accuracy for data entry.

Desirable Experience, Knowledge and Competencies:

• Experience of working in a busy and varied administrative support role.
• Experience with IT systems – Xero, SafeHR, Salesforce & Docusign.
• Demonstrate a logical approach to developing and implementing processes.
• Understanding of, and/or lived experience of, the barriers that young people face, that contribute to the education and employment gap.

Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview. 

To apply you must please read the application pack and apply online.

Deadline- Midnight Wednesday 25th September

Please note:

- Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.

- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.

- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.

Fundraising Administration Executive

Salary: £25,500.00 Per Annum, Plus Desirable Benefits

Full-Time, Permanent Position

Based at Port Lympne Hotel & Reserve

This is a newly created and pivotal role in The Aspinall Foundation’s small fundraising team. The Fundraising Administration Executive will be responsible for the delivery and implementation of the charity’s key adoption fundraising programme and supporting the effective running of the Department as a whole.

The Fundraising Administration Executive will administer The Aspinall Foundation supporter database (Donorfy) including maintaining accurate contact details and contact preferences, in line with GDPR consent, and gift aid eligibility. You will prepare and collect direct debit payments, oversee the import and administration of all new regular givers, accurately record all income, manage supporter communication, administer digital and third-party adoption platforms, and provide ad hoc support with project administration or event facilitation.

A full job description is available on request.

Who we are looking for:

The ideal candidate will be looking to advance their career in fundraising, and will be dedicated to providing supporters with an exceptional experience, ensuring they feel supported and appreciated every step of the way.

You will have a proven track record and passion for delivering outstanding customer service, with excellent communication skills and a high level of attention to detail. You will have prior experience using a CRM database, alongside excellent IT skills including the use of MS office applications. You have the ability to work flexibly, be responsive to changing demands, and work collaboratively as part of a busy team, pitching in whenever and wherever needed.

You will have an interest or connection to our cause and a real desire to help the rewilding of animals and animal conservation. Previous experience of working in the charity sector, and knowledge of GDPR is desirable.

Contract details:

This is a full-time, permanent position, working 40 hours per week, Monday – Friday, 9-5pm. This role is based at Port Lympne Hotel & Reserve near Folkestone and Ashford. All applicants must have the right to work in the UK. A reliable mode of transport is recommended due to our remote location

About The Aspinall Foundation:

The Aspinall Foundation’s mission is to prevent the extinction of endangered animals. Our overseas project teams work with communities and Governments in Gabon, Congo, Madagascar, South Africa and Java to develop a balanced and sustainable future with wildlife and people living harmoniously side by side. By working in partnership with our two wild animal parks in Kent we have rewilded hundreds of captive-born endangered animals back to their natural habitat to support and restore native wild populations.

Why you should join us:

As well as walking to work surrounded by the calls of Howler monkeys and the roars from our pride of Lions, you will also join a supportive team who are passionate about their place of work.

You can also expect a host of other benefits including:

• 28 days annual leave inclusive of bank holidays, rising with length of service. (Pro-rated to start date)
• Comprehensive training and development opportunities, including workshops and e-learning
• Unlimited free entry for you and a person of your choice into both of our parks as well as friends and family tickets.
• Exceptional discounts on food, retail and accommodation at our parks.
• Numerous retail discounts and access to a 24-hour counselling line through our Healthy Extras Scheme.
• Company Pension.

To apply: If you want to work in an exciting and unique environment where no two days are the same, please email your C.V. and covering letter.

We’re looking for a highly-skilled techy, people-person. Someone who loves to build, develop and problem solve with tech tools, while taking greatest satisfaction from seeing others succeed because of the help, support and encouragement you’ve given them.

You have strong confidence with CRM, data interpretation, manipulation and automation tools, alongside experience as a trainer or teacher. Combined with creativity and excitement for improving existing systems and building new ideas from the ground up.

Our current business and data systems have evolved as the community has grown over the last 5 years. Now we’re in a really strong position to do more, and do it better. To harness the power of our diverse community data so that we can know, serve and delight our members. Supporting them to learn more and meet others in the same role so that they can have maximum impact in their own schools for their own students.

Starting as 2 days per week Oct 2024 - Apr 2025, our desire is that the success and vision of the person appointed to this new role will make it possible to transition to a longer-term contract for increased # days . That is to say, the opportunity is there, it is for you to run with.

About We Are In Beta.

We Are In Beta is an online community of 18,800+ school leaders and teachers which helps them share and learn how they get the best outcomes for their students.

We believe most of the solutions to schools’ problems are in schools already. Or at least, in the minds of the brilliant people who work in them.

Our job is to find them and share them widely, so nobody has to figure it out on their own.

Imagine a day when you can find someone - or something  - that can help solve any problem you’re facing, whenever you need it.

A day when every student has leaders and teachers who are equipped with the most successful strategies and networks to improve their education.

Join us to help us build that future for our schools.

We - schools - Are In Beta - always learning.
 

What do we do?

To work towards that future:

1. We research great practice so our members can discover it and be inspired by it.

2. We produce and share practical content with great schools through events, webinars, podcasts and resources - so they can learn from others’ successes (and the failures too).

3. We build communities of practice so colleagues can meet and grow together

Some stats we’re really proud of:

In just 4 years we’ve grown the online community to over 18,800 school leaders and teachers.

• 3,400 - MATs and schools we are connected to

• 2500+ resources have been shared by our members - if each one on average takes two hours produce - in reality it's probably more - that’s more than… 

• 3.1 years' worth of others’ work each and every one of our members can access just by being a part of the community

• 3,710 policies and resources from successful schools and MATs we have curated, analysed and shared.

• £1,500 - the amount we save a school each time they access the research they ask us to do for them.

• 870,000 hours - the number of hours it would have taken members to discover the insights we've shared with them had they done the research on their own in silos.

• £25 million - the amount it would have cost schools had they funded those research hours themselves 

• 1.5 million - the number of miles our members would have had to have travelled to meet our expert presenters in case study schools had our community not existed online.

• 8,500 people came to the National INSET Day in Dec 2020 when the government left schools with almost no time at all to plan an end of term INSET. 

We are just getting started. Join us to write the next chapter

What's the role?

As Head of Business and Data systems you will lead every aspect of our data and information management across a portfolio of platforms. 

Working to ensure they speak to each other in smart and powerful ways, all offering team members and company the most up-to-date and high quality insight into the needs, priorities and challenges of members of the We Are In Beta community.

How you’ll be driving our mission forward (your responsibilities)

A. 40% making our current business and data systems work really well

• Lead data management and consistency across all systems, including 

  • Automated and manual flows needed for business activities and reporting

  • Run and refine processes for data health of contact and company records

  • Review and consolidate CRM properties, processes and protocols

• Refine and add new automations to capture most useful data instantly and robustly

• Regular cycle of updates of DfE data on schools and trust performance and demographics

B. 40% develop, improve and build out current systems to be more powerful, robust and sharp

• Develop our new newsletter platform - combining all channels into one place

  • Manage migration of current audiences

  • Design process for adding and removing subscribers, with data flow between CRM and newsletter

  • Unlock power of analytics on who is opening, reading and sharing our messages the most vs the least

• Augment sales process with increased automation

  • Identify and implement opportunities to streamline current processes

  • Automate routine steps where possible, maximsing face-to-face input for greatest return

• Iterate Airtable architecture to streamline data tools and increase robustness

  • Review of all DfE data held, processed and linked tables

  • Review back-up processes

• Research and deployment of wide-ranging new platforms/software that can supercharge how we work, maximising impact for our members and customers.

  • Explore options for eg data visualisation platforms for self-service access for members, member match-making, content hosting and discovery….plus many more.

C. 20% support the team to improve quality, efficiency and impact of how they use data and systems to succeed in their roles

• Provide training, support, and guidance to help the team achieve their data and CRM goals in the most effective ways possible.
• Understand the team's and individuals' working practices and pain points, offering improvements or hacks for using current systems, or recommending new systems that can help them achieve even greater success.
• Create email lists, campaigns, sequences, and workflows in collaboration with the team - whether handling the more complex tasks as commissioned work or acting as a guide, trainer, or enabler for straightforward ones.
• Build or update existing Airtable bases to consolidate member and school data for dedicated projects or programmes.
• Explore any and all methods to help the team leverage data to better understand, serve, and delight our members.

The platforms we use now

• Hubspot - for CRM, marketing, sales and subscription management

• Airtable - for data visualisation and manipulation, programme management and content libraries

• Mighty Networks - to host our online community

• Zapier - to automate connections between services and systems

• Substack - 2 weekly newsletters (with third starting this Autumn)

• Mail Chimp - 1 weekly newsletter

• Social Media - principally LinkedIn and Twitter

• G-suite - for email hosting, and all internal and external documentation

• Slack - for internal collaboration and messaging

• Xero - for accounting and invoicing

• Stripe and GoCardless - for payments

We also use a small number of scripts in Python to allow us to do more quickly and better. Principally focused on large data-set consolidation / pivots and file scraping.

Who are you?

• You are techy to a strong level of competence but, most importantly, driven to identify, interrogate and fix issues, learning more as you go.

• You are a creative, pragmatic and diligent problem solver. Not always seeking the fanciest solution, instead finding the one that works well and the wider team can use.

• In this, you are a big picture thinker on what and how your actions iterate and build towards a ‘perfect’ future system, maximising how We Are In Beta can have the greatest impact for school leaders and teachers we serve (our members and customers).

• You are a strong trainer and communicator who loves to help and support others to succeed for themselves.

• You understand enough, and be keen to learn more, on features and quirks of education datasets for school demographics and performance.

• You leave your ego at the door, instead taking a straight-forward approach to ask great questions, say when you don't know and be upfront when you change your mind.

• You are a self-starter with great personal organisation who plans, tracks and delivers on objectives across several workflows on time, every time.

• You bring entrepreneurial flair to see the opportunity of building this role into a long-term member of the team by unlocking the power and potential of how our systems can best serve us and our members.

What experience and track record do you have?

It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.

• Proven experience across CRM, databases, community/content platforms, newsletter distribution, integration and automation tools. This could be from previous roles such as data analytics, community building, digital marketing or business transformation.

• Comfortable with principles of coding in Python but no need to be a pro.

• Strong understanding of data management and GDPR requirements.

• Led digital transformation/change projects, with a strong approach to project management and stakeholder engagement.

• Designed and delivered training, and/or produced clear and concise written user guides, taking time to understand the needs and starting points of the team.

• Experience with management, analysis and visualisation of large-scale data sets - ideally in educational outcomes/performance.

• Experience of the realities of working for an early-stage organisation without a big team or huge budget. We are especially interested in those who have grown a tech team/function from the ground up.

Our expectation is that you have worked within the school education sector in England, though we are open to applicants who have not if you can show you have a good base of knowledge of the needs of school teachers and leaders.

What are the benefits?

• Opportunity to work within an early-stage, mission-driven organisation and shape its direction. With scope to grow this role in your own image to be your dream job at the end of the initial period.

• Fully remote, flexible working culture/flexible working hours.

• Pro rata £35,000-£38,000 dependent on experience

• Project-based and/or freelance contract based on performance milestones available for the right candidate

• This role is 2 days per week October 2024 - April 2025, with scope for it to grow into a long-term contract for more days per week.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.

Location:

We are a fully remote team in the UK and Italy. We check-in daily online. We meet regularly face to face in London. 

Timeline

• Applications open: Monday 2nd September 2024

• Deadline for applications: midnight Sunday 22nd September

• First round interviews: starting from 23rd September, finishing by 4th October

• Second round interviews: starting from 30th September, finishing by 4th October

• Notification of decision /appointment: week beginning 7th October

• Start date: as soon as possible after 14th October.

We expect this to be a popular role.

We will be inviting people to interview on a rolling basis.

We advise submitting an application early.

How do you apply?

  To apply for the role please

1. register your interest via our website no later than midday on Thursday 5th September AND/OR
2. complete the application form that we'll send you by Sunday 22nd September

For the application form you’ll need:

1. CV - max 2 sides

2. Covering letter - outlining

   • why you want to apply

   • how your values, knowledge, skills and experience make you the best person for the role.

3. Contact details of references

For an informal and confidential discussion about the role prior to application, DM Frances Ling on LinkedIn.

Hello, thank you for considering a Team Leader role with Redthread. 

About us

We are a team of compassionate, collaborative and courageous professionals. Every day, we challenge ourselves to keep learning, adapting and innovating, supporting vulnerable children and young people wherever they need us. Our vision is a society where all children and young people live healthy, safe and happy lives. We’ll never stop until this is a reality. Please click here to visit our website and learn more about our approach and the services we provide. These clips, Redthread animation, C4 News - Young Women's Service, BBC News, and ‘A day in the life’ will give you a glimpse of what we do every day.

Sound good? Before making an application, please ensure that you've read through this job pack, including the important information on the final page on how to apply. For more about our recruitment process, benefits and our commitment to safeguarding, equity, diversity, and inclusion please check out our guidance for applicants on our website here. 

About the role

Post Title: Team Leader

Hours: 37.5 hours per week, with regular evening and weekend shifts required. Shifts will be scheduled to ensure team cover from 7:30 am to 9:00 pm daily.

Location: Onsite, University Hospital Lewisham, London. With regular travel to other Redthread sites and offices when required.

Salary: £38,424.00 per annum + benefits

Contract type: Permanent

DBS Level: Enhanced with barring

Work area: Services

Responsible to: Programme Manager

Purpose of the post

• Support the Programme Manager to oversee effective and consistent delivery, performance, and quality assurance across the health settings, working with the Director of Services and other leaders to enhance and develop the offer. Including through involving young people in service design and development aligned to the Redthread Youth Participation Strategy.

• Lead Redthread teams delivering services, ensuring that Redthread’s models of intervention are delivered consistently and appropriately to all young people accessing the services.

• Build and maintain strong working relationships with a broad range of partners and agencies, including clinical teams, hospital staff, Redthread’s stakeholders, project partners, and voluntary and statutory agencies working with young people.

• Be part of the team at Redthread, contributing to the development of our programmes and assisting with other projects and activities as required.

About Us

Unfold is led by the people we serve and we get people where they want to be. We’re a bold, agile and growing organisation, with a friendly, energetic and welcoming team. As an established local charity (previously known as Westminster Befriend a Family), we’re powered by volunteers who support young people and families to identify and achieve goals that matter to them. We provide mentoring and peer support groups to people in Westminster, Kensington and Chelsea and the neighbouring boroughs.

We’re open to everyone, but we target those who face the most challenges: 93% of the people we work with describe themselves as coming from a racialized group, 85% of the families we support are single-parent households headed by a woman, and 75% of the children we support are eligible for free school meals. We also run specialized programmes of support for people seeking asylum and those with refugee status. Last year we provided one-to-one mentoring to over 246 people, and group support to a further 252 people. With increasing demand for our services, we expect to provide direct support to over 350 individuals in the coming year.

About the Role

We're seeking a driven, empathetic, Programme Officer to help make a difference in the lives of asylum seekers, refugees, and young people in London.

As a Programme Officer, you'll play an important role in supporting our work, from helping recruit and train volunteer mentors to ensuring our CRM system is up to date and being the first point of contact for young people and their families. You’ll also ensure our mentors feel supported and will help them to provide a great experience for the young people they support.

Your role will also involve hands-on activities, like organising half-term trips, running weekly Youth Support Groups, and working directly with young people in temporary accommodation.

About You

You'll be a confident communicator, who enjoys working with people from diverse backgrounds and has a passion for supporting children and young people to improve outcomes. Alongside an excellent ability to manage multiple tasks, you'll also be able to work as part of a growing team. You'll have empathy for people in challenging circumstances such as those seeking asylum, and will be able to demonstrate an understanding of the challenges that young people go through on a daily basis.

Virtual Drop-In Sessions

We will hold drop-in sessions for any questions you have about the role. The first session will be held on Wednesday 11th of September between 12-1pm and a second session on Tuesday 17th of September between 1-2pm. Please see the additional information for more details. 

Working with Us

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months we will match your contribution up to a maximum of 8%.
• Salary: We are committed to paying the London Living Wage in line with the Living Wage Foundation and review salaries annually.
• Team Working: We are a small but brilliant team: we're supportive, diverse and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions support the delivery of our Wellbeing Strategy. Staff can join free on-site yoga classes, monthly massages and regular ‘Drinks and Links’ sessions with the team and colleagues in similar organisations.
• Flexible Working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Hybrid Working: We work from the office or at least two days a week between Tuesday and Thursday. (Depending on your role you may need to work from the office or other London locations on other days.)
• Ecofriendly, Modern Offices: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks, breakfast cereals and fruit. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits at the Fivefields website. 

About Media Defence

Media Defence is a charity that helps media to defend their rights. We support independent media, journalists and citizen journalists who are under legal threat by making sure that lawyers are available to defend them. We engage in strategic litigation to improve the regulatory environment for media freedom, make grants to organisations in various countries to run media defence programmes, and build the capacity of the lawyers and organisations we work with on issues of media law.

About the Role

As Events Coordinator and Team Assistant, you will support the CEO, as well as the Operations, the Development and Capacity Building teams across all their events, traveling and administrative needs. Your main job responsibilities will be centred on organising and managing the admin that supports our work. You will play a crucial role in ensuring the smooth running of in person activities and administrative functions, working closely across the organisation.

You will be an enthusiastic team player as a lot of your tasks will involve and require input from other team members, from scheduling meetings to assisting in planning all our international travel, in compliance with current donor requirements.

Main Responsibilities

Events planning and coordination

• Coordinate logistical aspects of in person programme activities, including venue arrangements, participant travel, accommodation, and catering. These activities may include meetings for lawyers, regional and international convenings for Media Defence's network of partners, and fellowships
• Implement the logistical planning of events, including visas, flights, ground transportation, itineraries, and other travel-related arrangements, ensuring that all donor requirements are satisfied, such as the Fly America Act where applicable
• Assist Media Defence staff with visa applications, travel arrangements, itineraries, and accommodation needs, providing support to ensure a positive experience. This may include Board meetings, conference participation for Media Defence's Legal Team and CEO travel coordination

Contractual and Financial Coordination

• Support the Finance and Operations Director to ensure that event logistics align with donor requirements and Media Defence policy requirements, with a particular focus on financial compliance and the accurate implementation of travel, finance, and procurement policies
• Coordinate with external vendors, service providers, and contractors to manage contracts, payments, and other financial transactions related to event logistics
• Maintain accurate and precise record-keeping for all event-related activities, ensuring documentation meets organisational and donor requirements
• Maintain a filing system of all travel related and relevant documents that meets Media Defence's policies and donor requirements

Team Support

• Manage diaries and organise team meetings
• Take notes at meetings, prepare the minutes and distribute to relevant participants
• Provide support through administrative and communication activities, including checking that invoices from suppliers are accurate and handle any queries
• Oversee effective and smooth running of the Media Defence office, making sure staff are supported and resourced
• Monitor office supplies and stationery and make purchases when required
• Oversee maintenance of the fixed asset register and safeguard assets
• Participate in the delivery of ad hoc projects and tasks, as required

Other

• Identify and carry out any other duties which fall within the scope, spirit and purpose of the post as requested
• Maintain and observe an appropriate level of confidentiality at all times

Person Specification

Essential

• Excellent written and spoken English, good editorial skills and the ability to communicate with diverse communities and varied audiences
• Detail-oriented
• Competent IT user including Microsoft Office Packages, internet and email
• High level of personal integrity and commitment to the values of the organisation
• Ability to work flexibly and collaboratively to tight deadlines
• Ability to work in a multi-cultural environment
• Ability to manage a varied workload and demands from different teams
• Flexible and dependable, able to take the initiative
• Ability to work on own initiative without daily supervision
• Flexibility to reprioritise effectively and respond to requests for information at short notice
• Have a positive approach to daily tasks and have a solution focussed working method
• Proven experience of working with, and relating to, a diverse range of people and a pleasant, diplomatic manner and disposition in interacting with colleagues at all levels, as well as with Media Defence partners
• Right to work in the UK

Desirable

• Experience with databases/CRM systems
• Previous experience of working in a support/administrative support role would be an advantage
• Knowledge of French, Spanish or Arabic

Benefits

• Pension: Contributory pension scheme (employer matched contribution up to max. 8%
• Annual leave: 25 days annual leave plus bank holidays
• Week off between Christmas and New Year’s
• Third Friday of each month off
• Opportunity to carry over five days into the following annual leave year
• Days’ start/finish time is flexible
• Friendly and supportive team culture
• On joining Media Defence, all employees are automatically able to access professional support through our Employee Assistance Programme (EAP) provided by Health Assured Limited and through a digital health app
• We offer an enhanced maternity and paternity leave package
• We provide a range of training and development tools to support our employees to improve or develop skills and knowledge for the benefit of both the individual and the organisation

Equality and diversity are fundamental to our mission. We are committed to the recruitment and retention of individuals from diverse backgrounds and who reflect the diverse communities in which we operate.

Closing Date: 18th September 2024

Interviews will take place online between 25th to 27th September 2024

Salary: £37,000 to £42,000 per annum plus London Weighting (if applicable)

Hours: 35 hours per week, Full-time, Permanent

Location: Flexible.  We have offices in London, Cardiff, Belfast and Glasgow and are a fully hybrid organisation.

Reports to: Head of Fundraising and Development (Engagement and Influence Directorate)
 

About The Fostering Network

The Fostering Network is the UK’s leading fostering charity. We are dedicated to creating a better future for fostered children and young people. We bring together everyone who is involved in their lives, leading, inspiring, motivating and supporting them to make foster care better. Together with our members and supporters we are a powerful catalyst for change, and we have been shaping and influencing the fostering agenda for more than 50 years. 

About the role

This is an exciting opportunity for an experienced corporate partnerships candidate to help us unlock the significant potential of our Fostering Friendly employers scheme, secure and grow new partnerships to help us achieve our mission for children and young people. Key objectives include:

• Deliver against our corporate partnerships strategy, building on recommendations from a recent external review by the Remarkable Partnerships consultancy
• Secure new corporate relationships over three years to agreed targets including long-term, strategic and transformational partnership
• Work with the Head of Fundraising and other teams to improve on and deliver on our package of benefits to Fostering Friendly employers
• Refine, and communicate the value of our offer to companies
• Convert Fostering Friendly subscribers to a new paid for model, to agreed targets

The Fostering Network Benefits

• Up to 30 days holiday per year plus bank holidays
• 24 hours per day, 365 days per year Employee Support Helpline
• Pension & Life Assurance
• Access to a range of high street and online discounts
• Access to EAP

Closing date: 12am, 20 Sept

Interviews date: week commencing 30 Sept

Interview location: Via Teams

To apply please go to our job vacancies page on our website and email your completed word application form to us.  CVs alone will not be accepted.

The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community and especially encourage applications from groups which are under-represented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.

The Fostering Network is committed to recruiting staff members with lived experience of fostering, care experienced or related experience.

We are looking for a Giggle Doctor Programme Administrator to join our busy programme team, to support the day-to-day operations of our Giggle Doctor programme for hospitals.

This is a part-time, one-year contract to support the running of the Giggle Doctor programme while a member of the team is on maternity leave. We are flexible as to which days are worked, providing that the post-holder has a fixed working pattern over a minimum of 3 days per week. This post requires work from the office as well as some work from home. We will provide training to the successful candidate on how to fulfil the key tasks of the role.

About Us

Theodora Children’s Charity is a truly inspirational and pioneering charity which successfully works to improve children’s experience of being in hospital.

Theodora Children’s Charity UK is part of an international family of Theodora’s; originally established in Switzerland, there are Theodora Giggle Doctors visiting children in Switzerland, Italy, Spain and Hong Kong, as well as in the UK.

Over the past 30 years we have made a positive impact on over half a million children and their families in the UK and 3 million children internationally, improving children’s experience of being in hospital through visits from professional performers, called Giggle Doctors.

Our Mission and Values

At Theodora Children’s Charity we help children living with illness, disability and serious health challenges to feel better using the proven power of laughter. Our vision is to contribute to the wellbeing of children in the 14 core hospitals and specialist care centres we visit across England, as well as those we support virtually. Our Giggle Doctors are specially trained performers who are able to visit children in a clinical setting or through the Virtual Visit Programme.

By combining music, play, magic and storytelling our 21 Giggle Doctors bring joy and laughter to children in challenging times. From Dr Boogie Woogie to Dr Teapot, our Giggle Doctors wear their very own ‘doctor coats’, which represent their character, and spend time one to one with the children. Giggle Doctors create opportunities for children to play and interact through a range of musical and fun activities.  Sometimes they will make balloon animals and blow bubbles, and at other times they will sing a funny song or simply listen and talk to a child one to one.

The play is always child – led, with each interaction being unique to the child and their needs. A Giggle Doctor visit isn’t just about one magical moment, it can have a significant and lasting impact on a child’s well-being. With each visit, the aim is to reduce stress and anxiety, increase opportunities for play, and improve children’s experience of hospitals.

Our trustees, office team and Giggle Doctors are united by our shared values of Authenticity, Interaction, Diversity, Excellence and Enthusiasm.

Job Description

Key Tasks and Responsibilities

Administration

· Act as first point of call for artists regarding their visits to hospitals, overseeing sickness, cover and changes to their schedules

· Support artists with hospital administration and contracts

· Keep artists updated with changes in Theodora Children’s Charity’s policies

· Process changes to the Giggle Doctor schedule on our internal systems

· Liaise with hospitals and keep them up to date with information about their programme of Giggle Doctor visits

· Set up meetings with hospitals, artists and Theodora Foundation colleagues as required

· Book long-distance travel and hotels for artists for hospital visits and training events when required

· Support the Finance Manager and Giggle Doctor Programme Manager with collecting and filing timesheets, invoices and receipts for payment

Training and Events

· Support the Giggle Doctor Programme Manager with events, including booking rooms, resources and catering

· Attend training events for Giggle Doctors, setting up and packing down as needed

Impact and Programme Monitoring

· Support the Giggle Doctor Programme Manager with monitoring Trainee and Junior Giggle Doctor’s progress and keeping records of their observation notes

· Support the Giggle Doctor Programme Manager with data capture and record keeping

· Take minutes and record actions during Programme Team meetings, Theodora Foundation meetings and office team meetings from time to time

• Utilise the charity’s CRM database to keep all records up to date and effectively progress supporter development.

HR and Safeguarding

· Act as Deputy Safeguarding Lead and follow safeguarding processes for recording safeguarding incidents in the Designated Safeguarding Lead’s absence.

• Run DBS checks for artists when required using the external Ucheck platform

Other

• Represent the charity at external functions and conferences.
• Undertake any other duties reasonably requested from Programme Manager from time to time

Person Specification (include essential/desirable)

Essential:

· Highly organised and process-driven

· Ability to complete tasks (with or without reasonable adjustments) efficiently

· Excellent written and spoken communication skills

· Able to build good working relationships with a range of stakeholders including performing artists, healthcare workers and teams across the charity

· Careful and accurate when sharing information

· Problem solving skills and a positive, can-do attitude

· Able to multi-task, prioritise and meet deadlines

· Works calmly under pressure

· Competent with Microsoft Word and Excel

· A team player who is also able to work independently and use own initiative

· Able to contribute ideas to planning discussions

· Belief in the power of the arts to improve the health and wellbeing of children and their families

· Commitment to learning and self-development

· Commitment to Theodora Children’s Charity’s values and mission

Desirable

· Some experience of good safeguarding practice and handling confidential information

· Experience of working in either an arts or a healthcare organisation

· Experience of working on a project that involves children

· We are interested in hearing about transferable skills

Role: Finance Officer

Duration: Approx. 3-4 months (September to January)

Hours: 35 per week

Hybrid Working: 2 days a week in the central London office, with more time in the office during training.

Salary: £26K - £30K

Are you passionate about making a difference? We are on the lookout for a detail-oriented and dedicated Finance Officer to join a leading charity that empowers young people and changes lives. In this key role, you will help manage and process their income, working with the CRM database Raiser’s Edge to ensure all donations are handled efficiently and accurately.

As the Finance Officer, you'll be working closely with both the Finance and Fundraising teams, ensuring seamless income reconciliation and supporting the ongoing development of a new CRM system launching in February 2025.

What You’ll Do:

• Administer and process all incoming donations, including from their website, postal, phone, and third-party platforms like JustGiving and Enthuse.
• Collaborate with teams to ensure donations are coded correctly and help prepare Gift Aid claims.
• Provide top-notch supporter care, managing donor correspondence and maintaining donor records.
• Assist with the design and maintenance of the CRM database for effective data selection and reporting.
• Support the Finance Team with income reconciliation and administrative duties.

What We’re Looking For:

• A motivated individual with exceptional attention to detail and the ability to spot inconsistencies.
• A strong team player who can manage their workload efficiently and meet deadlines.
• A passion for working with CRM systems, with experience using Raiser’s Edge being a bonus.
• An enthusiastic communicator who can engage colleagues in the effective use of the database.

If you thrive in a dynamic environment and are committed to delivering high-quality work, we’d love to hear from you.

A Bit about Us:
WellChild, based in the centre of Cheltenham, is the national charity for seriously ill children and their families. We fund
programmes and services to make it possible for children and young people living with serious illness to be cared for at
home instead of hospital.

What we are looking for:
We are seeking an enthusiastic and well organised Family Engagement Coordinator to work within our Family Team. This
role will be working directly with charity beneficiaries - parents and carers of children with serious and complex health
needs. This is a diverse and interesting role that is central to the development and expansion of our WellChild Family
Tree service.

Purpose of the role:
The Family Engagement Coordinator is vital to the success of the WellChild Family Tree Network. This is a growing network
that exists to connect families across the UK caring for a child with serious and complex medical needs with each other
and with WellChild. Through its online Facebook forum, and programme of activities, events and communications, it
provides members with the opportunity to make friends, make memories and get support.

Working within the Family Team and as part of the wider Programmes team this role will report to the Family Programme
Manager and is central to the development and expansion of the WellChild Family Tree. Key to this role is taking ownership
of and delivering a well-defined WellChild Family Tree membership experience that attracts and engages families from
across the UK and includes the provision of high-quality content and regular communications.

For the full details of the role, further contact details for more information and the JD/PS please see the enclosed documents.

Whilst the closing date for applications is 9am 8th October 24 we will be reviewing applications as they come in so may close the role earlier than advertised if we recieve sufficient applications.

We look forward to receiving your application!