Crm developer jobs in flexible location
About the opportunity
Are you passionate about using data to create change for children and young people in education? We are looking for a Data and Insights Manager to lead the ongoing development of our Salesforce CRM and help us make the most of our data to achieve our charity mission.
At Action Tutoring, data is central to everything we do. With an evidence-based culture and impact at the centre of our strategy, gathering and analysing high-quality data is a key priority.
Our highly customised Salesforce database supports every aspect of our work—capturing and managing data from volunteers, pupils, schools, and tutoring sessions. As Data and Insights Manager, you will make sure our system remains fit for purpose and help turn data into meaningful insights that can inform decision-making.
Duties and responsibilities
Salesforce and systems development
- Collaborate with external Salesforce development consultants to continue building our system capabilities and design.
- Design and oversee the collection of stakeholder, tutoring delivery, quality assurance and evaluation data, working with colleagues to ensure data is collected in a timely, accurate and consistent manner.
Team leadership and support
- Line manage the Data Lead, ensuring their work is of high quality and they have clear development objectives.
- Plan and oversee training and support for the whole organisation on the effective use of Salesforce, developing their understanding of the purpose and value of data.
Data insights
- Support the Head of Impact and Quality to generate insights from data to inform evidence-based decision-making across departments, including through dashboards.
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Data governance
- Champion data security and GDPR compliance across the organisation, including contributing to the upkeep of privacy notices, responding to queries, and facilitating stakeholder GDPR rights.
- Any other reasonable tasks as per the request of the CEO.
About you (person specification)
Qualifications criteria:
- Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Two or more years experience with Salesforce administration.
- Experience working with complex datasets in Excel (including data cleaning in preparation for import, export or analysis).
- Experience analysing and visualising quantitative data.
- Good understanding of GDPR compliance and processes.
- Able to design new processes that are scalable, impactful and user-focused.
- Experience managing projects effectively.
- Confident in communicating change to stakeholders at all levels.
- Creative and inquisitive about how technology and automation can improve efficiency.
- Committed to diversity, equity and inclusion.
- Committed to the mission and values of Action Tutoring.
- Committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Salesforce Administrator Certification (or on track to complete within the next six months).
- Line management experience.
- Experience with data visualisation tools such as Power BI or Tableau.
- Experience using coding languages R, Python or SQL for data cleaning or analysis.
- Experience working in the charity or NGO sector.
Reports to: Head of Impact and Quality
Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH
Contract and hours: Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.
Application deadline: Sunday, July 13th, 2025
Interviews: Tuesday, July 22nd – Wednesday, July 23rd, 2025
Ideal start date: Monday, August 18th, 2025 (though we are flexible for the right candidate)
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Registered Charity
51 - 100
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.
Thank you!
Trauma Treatment International (TTI) is a registered charity in the UK. We focus on providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent the impact of trauma.
This is an exciting time for the charity, as we move into our next phase of development. We are now seeking a new Chief Executive Officer to lead us in the implementation of our Strategy 2025-2030 and our vision for change.
The CEO role is a highly rewarding one, offering the opportunity to join and lead our small, yet experienced and impactful team. The post offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.
This is a remote working role, with attendance at events or locations as required throughout the year. We offer a permanent employment contract and are looking for a minimum time commitment of 3 days per week – we are open to consider other flexible arrangements or up to 80% hours (within budget); Salary is based on full-time equivalent of £75,000pa. Opportunity for increase with securing of successful financial growth.
Key Areas of Responsibility include:
Leadership:
- Embedding and implementing through the team our 2025-2023 Strategy;
- Providing charity expertise and governance oversight;
- Providing leadership to the remote team following trauma-informed principles;
- Building organisational sustainability through existing donor relationship management and appropriate diversification in fundraising/income generation/donor relationships;
- Building strategic partnerships and alliances.
Strategy
- Provide leadership and direction, reporting to the Board of Directors, on all aspects of the ongoing refinement and implementation of TTIs Strategy, Theory of Change and annual delivery plans;
- Lead a robust culture of evaluation of our impact.
Organisational and finance
- Oversee TTI’s operational and fiscal function and performance, ensuring best practice in all we do.
Stakeholder management
- Publicly represent the organisation, enhancing visibility, developing brand awareness, and demonstrating the impact and value delivered by TTI.
- Engage continuously with donors and funders to build strong relationships and seek new and diverse funding and investment partnerships.
Key experience and attributes you will need to bring:
- Minimum six years’ experience at senior leadership/management level, ideally gained in non-profit organisation or other humanitarian setting.
- Some prior experience of interacting with a Board of Directors.
- Experience of financial compliance including demonstrable experience of actively setting and managing budgets, preparing cashflow projections and working with financial reports – this experience is likely to have been gained over at least 3 years’ active, first-hand participation.
- Prior experience of working in a growth environment, ideally having gained involvement in income generation/fundraising.
- Experience working with external funders, partners, and collaborators
- Demonstrate clear understanding of Charity Code and governance obligations including Charity Commission requirements and charity law.
- Possess and demonstrate strong leadership experience and ability to lead with a coaching / mentoring/ trauma-informed style in order to maintain organisational culture, valuing the people of the organisation.
What we can offer you:
- 33 days' annual leave, pro rata to reflect contractual hours (including bank holidays and three mandatory days over the Christmas period)
- 3% Employer Pension contribution
- Commitment to staff wellbeing as a trauma informed organisation
- Commitment to personal and professional development
- Flexible working to fit your personal circumstances
- Opportunity to lead the organisation and make your mark as the organisation grows
SAFEGUARDING and SAFER RECRUITMENT
TTI is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks for all roles within the organisation, and for our roles working directly with our beneficiaries, at an enhanced level.
Having a criminal record will not automatically exclude applicants. All employees are expected to have a knowledge and understanding of safeguarding and child protection procedures and to comply with and have a commitment to best safeguarding practice at all times, immediately reporting any concerns regarding Safeguarding and Child Protection or the protection of Vulnerable Adults to the Designated Safeguarding Lead and/or Deputy Designated Safeguarding Lead.
All offers are subject to satisfactory completion of the pre-employment screening process including disclosure checks, right to work and references.
How to apply
To apply for this position please submit a full CV and supporting statement of no more than one side of A4 outlining your suitability and motivation for the role.
Closing date: 5pm on June 30th 2025
Trauma Treatment International (TTI) is committed to supporting you with your application. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact Jenny George. We can also arrange informal chats with the current CEO Quen Geuter upon request.
The client requests no contact from agencies or media sales.